广交会常用英语接待礼仪-职场礼仪
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商务接待的流程和礼仪英语对话A: Good morning, welcome to our company. Can I help you with anything?早上好,欢迎来到我们公司。
我可以帮你处理什么事情吗?B: Good morning, thank you. I have a meeting scheduled with Mr. Smith at 10 am.早上好,谢谢。
我和史密斯先生约好了上午10点开会。
A: Great, I will inform Mr. Smith of your arrival. Inthe meantime, may I offer you some refreshments while you wait?好的,我会通知史密斯先生你的到来。
与此同时,您等待的时候,我可以给您提供一些饮料吗?B: That would be lovely, thank you. I'll have a cup of coffee, please.好的,谢谢。
我想要一杯咖啡。
A: Of course, please have a seat in our waiting area and I will bring it to you shortly.当然,您可以在等候区坐下,我很快就给您送过去。
(一段时间过后)A: Here is your coffee, is there anything else I can assist you with before your meeting?这是您的咖啡,在会议开始前还有其他我能帮您的地方吗?B: Thank you, I'm all set for the meeting. I really appreciate your hospitality.谢谢,我已经准备好参加会议了。
非常感谢你们的热情款待。
A: You're very welcome. Mr. Smith is ready to see you now, please follow me to the meeting room.不用谢。
广交会礼仪接待用语广交会就要来临了,一口流利的英语让你在广交会更出彩。
下面是店铺搜集整理的一些广交会礼仪接待用语,希望对你有帮助。
广交会礼仪接待用语基本用语问好1. How do you do? /How are you? /Nice to meet you.2. It‟sa great honor to meet you./I have been looking forward to meeting you. 3 We really wish you‟ll have a pleasant stay here. 4 I hope you‟ll have a pleasant stay here. Is this your fist visit to China? 5 Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Erik . I‟m from TS VALVE. I‟m here to meet you.4. We have a car over there to take you to your hotel. Did you have a nice trip?5. Mr. Zhan Zheng asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Erik, an Int‟l salesman in the Marketing Department.2. Hello, I am Erik, an Int ‟l salesman of TS VALVE. It is a pleasure to meet you. 4. Let me introduce you to Mr. Zhan Zheng, general manager of our company. 6. If I‟m not mistaken, you must be Miss Chen from France. 7. Do you remember me? Erik from Marketing Department of TS VALVE. 8. Is there anyone who has not been introduced yet? 9. It is my pleasure to talk with you. 10. Here is my business card. / May I give you my business card? 11. May I have your business card? / Could you give me your business card?12. I am sorry. I can‟t recall your name. / Could you tell me how to pronounce your name again? 13. I‟ am sorry. I have forgotten how to pronounce your name.广交会礼仪接待详聊用语1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What i s your opinion?/What is your point of view? 10. No wonder you‟re so experienced. 11. It was nice to talking with you. / I enjoyed talking with you. 12. Good. That‟s just what we want to hear.确认话意 1. Could you say that again, please? 2. Could you repeat that, please? 3. Could you write that down? 4. Could you speak a little more slowly, please? 5. You mean…is that right? 7. Excuse me for interrupting you.社交招待 1. Would you like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke? 2. Alright, let me make some. I‟ll be right back. 3. A cup of coffee would be great. Thanks. 4. There are many places where we can eat. How about Cantonese food? 5. I would like to invite you for lunch today. 6. Oh, I can‟t let you pay. It is my treat, you are my guest. 7. May I propose that we break for coffee now? 8. Excuse me. I‟ll be right back 9. Excuse me a moment.告别 1. Wish you a very pleasant journey home. Have a good journey! 2. Thank you very much for everything you have done for us during your stay in China. 3. It is a pity you are leaving so soon. 4. I‟m looking forward to seeing you again. 5. I‟ll see you to the airport tomorrow morning. 6. Don‟t forget to look me upif you are ever in T aizhou. Have a nice journey!约会1. May I make an appointme nt? I…d like to arrange a meeting to discuss our new order. 2. Let‟s fix the time and the place of our meeting. 3. Can we make it a little later? 4. Do you think you could make it Monday afternoon? That would suit me better. 5. Would you please tell me when you are free? 6. I‟m afraid I have to cancel my appointment. 7. It looks as if I won‟t be able to keep the appointment we made. 8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the same time? 9. Anytime except Monday would be all right. 10. OK, I will be here, then. 11. We'll leave some evenings free, that is, if it is all right with you.广交会礼仪接待市场销售用语客户询问1. Could I have some information about your scope of business? 2. Would you tell me the main items you export? 3. May I have a look at your catalogue? 4. We really need more specific information about your technology. 5. Marketing on the Internet is becoming popular.6. We are just taking up this line. I‟m afraid we can‟t do much right now. 回答询问7. This is a copy of catalog. It will give a good idea of the products we handle.8. Won‟t you have a look at the catalogue and see what interest you?9. That is just under our line of business. 10. What about having a look at sample first? 11. We have a video which shows the construction and operation of our latest products. 12. The product will find a ready market there. 13. Our product is really competitive in the world market. 14. Our products have been sold in a number of areas abroad. They are very popular with the users there. 15. We are sure our products will go down well in your market, too. 16. It‟s our principle in business “to honor the contract and keep our promise”. 17.Convenience-store chains are doing well. 18. We can have anther tale if anything interests you. 19. We are always improving our design and patterns to confirm to the world market 20. Could you provide some technical data? We‟d like to know more about your products. 21. This product has many advantages compared to other competing products. 22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.。
职场接待礼仪英文作文英文:As a professional, it is important to know how to properly receive and entertain guests in the workplace. Here are some tips for workplace reception etiquette:1. Dress appropriately: Dress in professional attire that is appropriate for your workplace. This shows respect for your guests and the occasion.2. Be punctual: Be sure to arrive on time to greet your guests. This shows that you value their time and that you are reliable.3. Greet your guests: When your guests arrive, greet them with a smile and a handshake. This sets a positive tone for the meeting or event.4. Offer refreshments: Offer your guests something todrink or eat, such as water, coffee, or snacks. This shows hospitality and makes them feel welcome.5. Be attentive: During the meeting or event, pay attention to your guests and their needs. Anticipate their needs and offer assistance when necessary.中文:作为一名职场人士,了解如何正确地接待和招待客人是非常重要的。
国际展会接待客户英语对话对话场景1:初次见面打招呼- A: Good morning! Welcome to our booth. I’m Jack. Nice to meet you! (早上好!欢迎来到我们的展位。
我是杰克。
很高兴见到您!) - B: Good morning! I’m Tom. I’m interested in your products. (早上好!我是汤姆。
我对你们的产品很感兴趣。
)对话场景2:询问客户需求- A: So, Tom, what kind of products are you looking for? (那么,汤姆,您正在寻找什么样的产品呢?) -B: Well, I’m mainly interested in electronic products, especially those with new technology. (嗯,我主要对电子产品感兴趣,特别是那些带有新技术的产品。
)对话场景3:介绍产品-A: We have a great new product here. It’s our latest smartwatch. It can monitor your health data and has a long - battery life. (我们这里有一款很棒的新产品。
这是我们最新的智能手表。
它可以监测您的健康数据并且电池续航时间长。
) - B: Sounds interesting. How much does it cost? (听起来很有趣。
它多少钱呢?)对话场景4:谈论价格- A: The price is $199. But if you place a large order, we can offer a discount. (价格是199美元。
但是如果您下大订单的话,我们可以提供折扣。
) - B: What kind of discount can you offer for, say, 100 pieces? (比如说,100件的话你们能提供什么样的折扣呢?)对话场景5:产品优势- A: Our smartwatch has a high - quality display. It’s also very durable and water - resistant. Compared with other products in the market, it has more functions at a similar price. (我们的智能手表有高质量的显示屏。
职场接待礼仪英文作文范文英文:As a professional in the workplace, it is important to understand and practice proper etiquette when receiving guests. Here are some tips on how to handle different situations:1. Greeting: When greeting guests, always stand up and offer a handshake. Make eye contact and introduce yourself if necessary. A friendly smile goes a long way in making a good first impression.2. Seating: Offer your guest a seat and let them choose where they would like to sit. If you are in a meeting room, make sure the guest has a clear view of the presentation or whiteboard.3. Refreshments: Offer your guest a drink or snack, but be mindful of any dietary restrictions they may have. It isalways a good idea to ask beforehand.4. Conversation: Engage in small talk to make yourguest feel comfortable. Ask about their journey to your office or any upcoming events they may be attending. Avoid sensitive topics such as politics or religion.5. Thank you: After the meeting or visit, thank your guest for their time and offer to walk them out. Follow up with a thank-you email or note to show your appreciation.中文:作为职场专业人士,在接待客人时了解和实践适当的礼仪非常重要。
理事长办公室独家机密翻版必究(一)接待礼仪、常用英语1)有外宾来访时,首先应该了解对方的车次,航班,安排以及客人身份。
2)我们作为主人,去接外宾时,应提前到达机场或车站等待,绝不能让客人久等。
因为客人来时,看到有人迎接,心里必定高兴,反之,则会留下心中阴影,事后无论怎样解释,都难以抹去这种失职和不守信誉的印象。
3)车抵达时,迎上前开门,莫慌,面带微笑,等领导先说话,然后再进行自我介绍,同时记得要先对客人说“一路辛苦了”之类的话。
4)接待方应提前准备好外宾的住宿以及行程,并打印一些资料给外宾,如地图,景点。
5)一般情况下,我们会负责讲解校园,所以要对校园有熟悉的了解(包括中英文),这样才能做好接待工作。
下面有系列资料。
接待时注意事项:1)送名片时,双手敬上。
接名片后,真看或假装看一会。
2)当客人闲置时,提供水或饮料。
3)在走廊走法:在客人二三步之前,让客人走内侧,为了安全。
4)上楼梯,客人前,接待后。
下楼梯,接待前,客人后,为了安全。
5)坐电梯,接待先进,客人先出。
6)研究一下茶道7)交谈距离:别太近,尤其是和美国人。
1米左右,不要面对面,30度角。
想坐他们旁边,要先问问“MayI sit here?”8)握手:男女之间,女人先伸手;长幼之间,长者先伸手;上下级之间,上级先伸手;宾主之间,主任先伸手。
对于爱出汗的人,最好随身带纸巾,握手前先擦擦,因为谁也不想握一个粘糊糊的手。
9)美国人喜欢直呼其名,不用加先生,夫人之类的。
10)与美国人交谈,莫问私事。
由于文化原因,有些问题是他们所忌讳的。
不要问年龄,婚姻,收入,信仰等,也不要问;“你这个衣服多少钱呀?”,这样会遭人厌恶。
11)对美国人多说“Please”“Thank you”“Sorry”“Can I help you”这样的话,因为这些在美国很普遍,随处可闻。
咳嗽或打喷嚏,就要说“Sorry”。
12)陪车时,客人坐在后排右侧,主人坐在后排左侧,翻译坐在前排。
商务接待常用英语口语商务接待常用英语口语商务接待是一个人力、物力、财力都需要投入非常大、而且非常复杂的过程。
在商务接待中,使用恰当的英语口语可以加强和客户的相关沟通,加强客户对公司、产品或者服务的了解,从而取得更好的商业合作结果。
接下来,我将为大家介绍一些在商务接待中常用的英语口语,供大家参考。
本文按照以下几部分内容进行划分:1. 接待客户- Welcome to our company.(欢迎来到我们公司。
)- It's a pleasure to meet you.(很高兴见到你。
)- Please have a seat.(请坐。
)2. 提供帮助- Do you need any assistance?(您需要帮忙吗?)- Can I help you?(我能为您做些什么吗?)- Would you like me to show you around?(需要我带您浏览一下吗?)3. 提供饮食- Can I offer you some coffee/tea/water?(要喝点咖啡/茶/水吗?)- Would you like to have some snacks?(您需要来点小吃吗?)- We have prepared some refreshments for you.(我们为您准备了一些饮料和小食。
)4. 安排会议- Let's schedule a meeting.(我们来安排一个会议吧。
)- When would be a convenient time for you?(哪个时间对您来说比较方便呢?)- We can meet at our office or at a restaurant.(我们可以在我们公司或餐厅见面。
)5. 表达感谢- Thank you for your time.(非常感谢您抽出宝贵的时间。
)- We appreciate your business.(非常感谢您的合作。
商务英语会话及礼仪商务英语会话和礼仪在商业交流中非常重要,以下是一些相关知识和注意事项。
商务英语会话:1.打招呼和介绍:在商业场合,初次见面时通常会用“Hello”或“Hi”打招呼,然后互相介绍自己和公司。
例如:“Hello, my name is John Smith. I’m from ABC company.”2.谈论业务:在会话中,要清晰、简洁地表达自己的观点和意见。
可以使用一些商业词汇和术语,但要注意避免使用过于专业化或晦涩难懂的词汇。
同时,要积极倾听对方的意见,并给予回应和反馈。
3.结束会话:在结束会话时,可以表达一些积极的期望和祝愿,例如:“It was great talking to you. I look forward to working with you in the future.”商务礼仪:1.着装:在商业场合,着装要得体、整洁。
男性通常穿西装、打领带,女性则穿职业套装。
要注意避免穿着过于休闲或花哨的服装。
2.言谈举止:在商业交流中,要保持自信、专业和友善的态度。
要注意言辞的准确性和礼貌性,避免使用粗鲁或冒犯性的语言。
同时,要注意自己的身体语言,如保持微笑、眼神交流等。
3.时间观念:在商业场合,要尊重对方的时间,准时赴约。
如果因故不能按时到达,要提前通知对方并致歉。
4.礼品赠送:在商业交往中,赠送礼品是一种常见的方式。
要选择合适、得体的礼品,并在赠送时表达祝福和尊重。
但要注意避免送过于贵重或有不当寓意的礼品。
总之,商务英语会话和礼仪是商业交流中不可或缺的一部分。
通过掌握基本的会话技巧和礼仪规范,可以有效地促进商业合作和交流,提升个人和公司的形象。
广交会常用英语接待礼仪_职场礼仪
品质
1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.
2. You have got the quality there as well as the style.
3. How do you feel like the quality of our products?
4. The high quality of the products will secure their leading status in the market place.
5. You must be aware that our quality is far superior to others.
6. We pride ourselves on quality. That is our best selling point.
7. As long as the quality is good. It is all right if the price is a bit higher.
8. They enjoy good reputation in the world.
9. When we compare prices, we must first take into account the quality of the products.
10. There is no quality problem. Quality is something we never neglect.
11. You are right. It is good in material, fashionable in design, and superb in workmanship.
12. We deliver all our orders within one month after receipt of the covering letters of credit.
13. Do you have specific request for packing? Here are the samples of packing available now, you may have
a look.
14. I wonder if you have found that our specifications meet your requirements. I?m sure the prices we submitted are competitive. Sample Text 价格
客人询价
1. Will you please let us have an idea of your price?
2. Are the prices on the list firm offers?
3. How about the price/ How much is this?
我们报价
4. This is our price list.
5. We don?t give any commission [k?’mi??n]回扣、佣金 in general.
6. What do you think of the payment terms?
7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.
8. In general, our prices are given on a FOB basis.
9. We offer you our best prices, at which we have done a lot business with other customers.
10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?
11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?
客人还价
12. Is it possible that you lower the price a bit?
13. Do you think you canpossibly cut down your prices by 10%?
14. Can you bring your price down a bit? Say $20 per dozen.
15. It?s too high; we have another offer for a similar one at much lower price.
16. But don?t you think it?s a little high?
17. Your price is too high for us to accept.
18. It would be very difficult for us to push any sales it at this price.
19. If you can go a little lower, I?d be able to
give you an order on the spot.
20. It is too much. Can you discount it?
拒绝还价
21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.
22. Our price is competitive as compared with that in the international market.
23. To tell you the truth, we have already quoted our lowest price.
24. I can assure you that our price if the most favorable. A trial will convince you of my words.
25. The price has been cut to the limit.
26. I?m sorry. It is our rock-bottom price.
27. My offer was based on reasonable profit, not on wild speculations.
28. While we appreciate your cooperation, we regret to say that we can?t reduce our price any further.
接受还价
29. Can we each make some concession?
30. In order to conclude business, we are prepared to cut down our price by 5%.
31. If your order is big enough, we may reconsider
our price.
32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.
33. The price of his commodity has recently been adjusted due to advance in cost.
34. Considering our good relationship and future business, we give a 3% discount.
订单
客人询问最小单数量
35. What?s minimum quantity of an order of your goods?
询问订货数量
36. How many do you intend to order?
37. Would you give me an idea how much you wish to order from us?
38. When can we expect your confirmation of the order?
39. As our backlogs are increasing, please hasten the order.
40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?。