BEC商务英语中级口语考试讨论实例

xx最新BEC商务英语中级口语考试问答实例题为帮助考生们进一步提高中级口语考生问答能力，为大家了以下实例题，仅供参考!Your pany has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.Discuss and decide together:- why poor time management can bee a major problem in panies- what procedures could be adopted to ensure that time is managed effectivelyA: Mary, don't you think that our pany is kind of out of control these days?B: Yeah. I do think so. It seems that everything is in disorder here in our pany these days.A: Then, what is the reason?B: Well in my opinion, obviously, it must have something to do with poor time management.A: You mean poor time management has caused all these problems. Why do you think so?B：You know, when time is not well planned within a pany, people usually do not allocate blocks of time to specified tasks. That is, they do not have a definite idea of when they should plete a certain task. And...A: And, sorry to interrupt you, I think they often neglect the ordering of priorities. What I mean is that certain tasks need our prior attention. But in our pany every task is treated on an equal basis, even if it is something urgent. Don't you think so?B: That's the point. So time should be planned aording to the importance of the tasks we need to deal with.A: What do you think we can do so that time is managed effectively here in our pany?B: You mean what procedures we can adopt to ensure that time is managed effectively?A: Sure. We have been asked to put forward some suggestions for improving the situation, right?B: Exactly. I think we've got a lot to do. The first thing we should do is that we should make all the staff members realize how important effective time management is to our pany.A: Yes, I do think it is of great importance. We can give all the staff instruction in time management, especially those in managerial positions.B: Right, or maybe we can run a few training programs for them. If necessary, we may even invite some experts in this field from outside to help us.A: I agree. And perhaps another thing we can do is to make all the managers, or even every staff member, e upwith a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.B: Good idea. And I suggest that the top managers of our pany should establish a set of rules as to what kind of jobs should be given priority to. In this way, we can make sure that important tasks are dealt with first.A: I couldn't agree with you more.B: So now we can e to the conclusion: firstly, our pany should run a few training programs; secondly, every staff member should write a job description of his own.A: That's it. I hope our boss will be satisfied with this.B: He will, I'm sure.。

bec中级考试口语情景对话集锦为了帮助大家练好bec中级口语，下面小编给大家整理了bec中级考试口语情景对话集锦，希望大家喜欢！BEC英语情景对话：国际商务旅行International Business TravelDialogue 1A: I hear you're being sent to Madrid for the annual conference. Is that right?B: Yes, it would be my first trip overseas. Actually, it's going to be my first time leaving the country.A: Are you serious? You haven't even been anywhere on vacation?B: No, I have never vacationed anywhere exotic. But even if I don't get a chance to travel on my personal time, at least I can travel on company time!A: Well, being able to go to the conference sounds like such a great opportunity. Have you applied at the embassy for a visa yet?B: Yes, it wasn't too hard to get. All I had to do was fill out the paperwork and pay the application fee.A: You leave next Tuesday, right? What time is your flight?B: My flight departs at 7 am. I have everything except for my luggage ready.A: If your flight is leaving so early, I can take you to the airport and see you off. I'll still be able to make it into the office by 9.B: That would be great! Thanks a lot!Dialogue 2A: How were things in the Tokyo branch when you were there?B: Good! They have expanded and are doing better than theywere last quarter. It's nice to see some improvement for a change.A: Do you see the trend continuing over the next few months?B: Yes, especially with so many of our executives going back and forth from here to Japan. The only problem is, they may have trouble when they go to open up business here.A: Why would you say that?B: They aren't too familiar with doing business outside of Japan. There are a lot of cultural differences to account for.A: I'll say! Sometimes they just do things really differently. But one thing I can say, they are really hospitable.B: Have you ever been to Japan?A: Sure! I just got back yesterday. I'm still suffering from jet lag.BEC英语情景对话：工作午餐The working lunchDialogue 1A: Excuse me, Don? I hate to bother you, but I need your help on something. Do you have time to brief me on the Martin account today?B: Oh, that's right. You are supposed to deliver a brief on that account tomorrow. I know there are some things I need to share with you about that. But, gosh, I don't know.... Things are really busy for me today, the only time I can manage to squeeze out might be over lunch break....A: I hate to make you work through your lunch break with how busy you are....B: It's okay.... I've already had several days in a row working through lunch....A: How about this.... We can make it a working lunch this afternoon, and I'll order some Chinese food for delivery. It'll bemy treat.B: You don't have to do that....A: I insist. I really appreciate you taking time to work with me in. What is your favorite fast food? I'll cater to your taste.B: Actually I do like Chinese.... Let's make it a date for Chop Suey and the Martin account at about 12:30. Does that sound good?A: Great. I'll bring the food.Dialogue 2A: For our lunch meeting with the investors, do we have to make a reservation at the restaurant or do we just show up?B: Usually for lunch, we don't have to reserve a table, they should allow walk-ins. But to be on the safe side, I'll order a table for half-past twelve. Will that suit your schedule?A: I've arranged to meet them at the restaurant at twelve. Can you make the reservation a little earlier? If we start earlier, it will give us more time for a longer lunch.B: Are you planning on treating the investors to a full-course meal?A: Yes, we'll start with appetizers, follow with a soup and salad course, then main dishes of prime rib or cordon bleu chicken, and finish up with a delicious rich dessert of some sort.B: That'll be pretty heavy for a mid-day meal, don't you think?A: As along as we stay away from anything alcoholic, we should be okay.B: With your prime rib and chicken choices, you'd better hope nobody's vegetarian.A: We can make some special arrangement if we need to. After all, it's the company who is footing the bill.BEC英语情景对话：乘公交车CommutingDialogue 1A: Where's Bill? The ambassador[ m'b s d ] is already here. The meeting is set to start at 9 am.B: He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack.A: Even though the trafic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B: Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation.... Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6:30, no telling what time he actually gets up.B: That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B: It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare.Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B: It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning, I got totally squished by about a hundred busy commuters on the way to work.B: At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B: I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike ride from my house to the office.A: I'll bet it's good exercise, too...a good way to keep fit.B: Yes, not only a good way to keep in shape, but a good way to relieve stress as well. While you're stressed out by your commute, I'm releasing all the stress of the day with mine.BEC英语情景对话：集体讨论BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B: I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now.B: I came up with a few different thoughts on the proposal, but now I've completely run out of ideas.A: Maybe we can shelve the proposal for a while while you brainstorm.B: We could do that, but I hate to put everything on hold.A: You're right, it's no good to have things up in the air fortoo long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B: Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be the problem?B: Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B: Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output. I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.。

BEC中级第二辑真题口语Part-3-discussion解析第二辑Test 1Work experience programmeThe manufacturing company you work for has decided to offer a two-day week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programmeDiscuss the situation together, and decide:●What kind of work experience the company might offer●How the participants should be selected●What feedback and evaluation should take place after the programme has finished【题目分析】工作实习计划你所在的制造公司决定为当地一所商学院的一组小学生提供一个两周的工作实习计划。

公司要求你们几人协助这个项目的准备工作。

你们一起讨论当前的状况，并决定：●公司可以提供哪方面的工作经验●如何挑选项目参与者●项目结束后，如何对学生进行反馈并做出评价主题讨论要点讨论结果原因Work experience programmeKinds of workexperienceWork experience in after-saledept.No technical knowledgeneededSelection of participantsJunior:no similar former experienceProficient in English,disciplinedHaving time & knowledge;English-speaking clients;Novelty of the programme;Demanding work environment Feedback and evaluationRegular meetings on workingdays, report, grade awardedHelp students improve theirwork, gain experience【词汇、短语】专业的professional 售后服务after-sale service监督、管理supervise 大三学生junior熟练的，精通的proficient 要求高的、吃力的demanding 例会regular meetings 反馈feedback【句型点击】●赞同他人观点Let me see, well, I suppose that ….It’s like this, you see….That’s exactly my opinion●委婉同意As far as I’m concernedFrom my point of view, …Let me put it this way, …【参考范例】A：Hi, Jason and Mark, shall we discuss the work experience programme for a while?B: No problem, I heard that the students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our company manufactures mobile phones.C: No worries, our company can provide work experience that doesn’t require professional skills.A: That’s right, I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer service and learn to deal with customers’ complaints and help the companies to improve their products image and service.B: It seems you have got everything settled down.A: Not yet.C: Then what shall we do next?A: The selection of participants. The company can offer the working experience for 20 students. Could you give me some suggestions on selecting the ideal participants for the programme?B: In my opinion, ideal participants should be junior students because they have time to take part in this programme and have been trained formally in business college for more than two years.Students should also be proficient in English because a number of our clients speak English. Mark, what do you think?C: I agree wi th you. What’s more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and academic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.B: I think after the sale department should have meetings for students at the end of every working day to help them conclude their work.C: And after the programme ends, students are required to write a report of their work experience in our company, the report should include the arrangement of the programmme, the training classes in the after sale department, work experience during the two weeks, the things they have learned and the problems, troubles they have met. They are encouraged add anything they want to the report. A: Good ideas. Finally, I think the supervisors will give each student a grade for the programme based on their performance and other standards of evaluation.第二辑Test 2English language trainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:●Which staff would benefit most from English language training●How to encourage employees to take part in the training●What kind of schedule will be suitable for the training?英语语言培训你所在的公司计划为员工提供30个小时的英语语言培训，公司要求你协助策划和组织这次培训。

BEC商务英语（中级）口语模拟试卷144(题后含答案及解析)题型有：1. DISCUSSIONSECTION 3 DISCUSSION (ABOUT 5 MIN)In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic.1．Reducing Operation CostsYour company has decided to reduce the budget of your department. You have been asked to find out how to reduce daily operation costs. Discuss the situation together, and decide: - what problems your department has in cost control- how you can solve these problems.正确答案：A: Due to the economic recession, our budget of this fiscal year has been cut by 30%, so we really need to find out how to manage to live with this.B: You are right, it’s really a tight budget, and we’d better find solutions to it.A: We may begin by reducing operation costs. Can you tell me some problems we have in cost control?B: Sure. First of all, I think the energy waste problem is very serious in our department: our electricity fees are much higher than other departments. And we also spend lots of money on conferences, especially those abroad. The conference costs account for a large part of our total costs. A: Well. That’s quite right. Any other problems? B: Managers are inclined to choose luxury hotels when they are on business trip. They only consider those at least with four stars.A: That is also a breaking point to reduce our cost, but first we will have to persuade them.B: I’m sure they’ll understand. So we’ll first encourage energy saving, like keeping the air conditioner’s temperature at 26℃. Then we should try more TV and telephone conferences, they are much more convenient and less costly. Finally we can advocate express hotels for business trip if possible.A: That is the point. As long as we pay enough attention to all the details and take actions, we can survive in this gloomy environment.解析：本次讨论的任务是找出所在部门在成本控制上存在哪些问题以及如何解决这些问题。

商务英语考试BEC中级口语对话实战B: I find biology very interesting and very useful. It helps me understand life forms and nature better.A: How about you, Miss Zheng?C: I like my job very much. The Sales Department is very important in the company. I can learn a lot from my work, and my boss treats me very well.A: Thank you. Now I m going to ask you both some questions about office hours. How many hours do you study each day, Mr. Li?B: I study about 10 hours every day.A: What about you, Miss Zheng? How many hours do you work every day?C: Eight hours.A: Do you think working overtime is a good thing for a company, Miss Zheng? C: No, I don t think so.A: Why not?C: Working overtime will cause complaints from employees and ruin their health in the long run. If the workers develop the habit of working overtime, their efficiency tends to be lower. And that means the company should pay more to them.A: What do you think of it, Mr. Li?B: I don t think overtime work is a good thing. That makes the job very stressful and tiring. Of course, it s understandable to work overtime occasionally when it s really busy and necessary.A: Mr. Li, do you think people in the future will work longer hours or shorter hours? B: I think people will work shorter hours in the future.A: Why?B: With the help of computers, work efficiency will be much higher than before. Within the shorter hours, they can do the same even more work than what they can do now.A: Do you think people will feel free to choose the work hours in the future, Miss Zheng? C: Yes, I suppose so.A: Why?C: Computers have made it possible for people to work at home. So they may choose toA: OK. That s all for the first part of the exam. Now let s move to the second...。

bec中级真题集口语答案解析BEC中级考试是商务英语考试中最具权威性和可信度的评估工具之一。

其听力、阅读、写作和口语四个部分，全面考察了考生在商务场景中的运用能力。

其中，口语部分是考生最容易感到紧张和困惑的一部分，因为它需要考生在有限的时间内，准确表达自己的想法和观点。

下面，我将分析一道BEC中级口语题目，并提供一个解析示例。

题目：Describe a memorable business negotiation that you have taken part in, comparing the cultural differences and impacts.这是一道非常常见的BEC中级口语题目，要求考生描述一次难忘的商务谈判经历，并分析不同文化之间的差异和影响。

首先，考生可以选择一次实际经历的商务谈判，或者用一个类似的场景来回答这道题。

接着，考生可以通过以下几个方面展开论述。

1. 谈判的背景和目的：考生可以简要介绍这次商务谈判的背景和目的。

例如，作为一家国际贸易公司的销售代表，我曾经参与过一次与日本合作伙伴的谈判，目的是达成一项合作协议，开展跨国合作。

2. 文化差异的挑战：考生可以描述参与谈判时，遇到的文化差异挑战。

例如，在谈判过程中，我发现日本合作伙伴更加注重细节和仪式感，他们对时间非常看重，注重精确的谈判日程安排和准备工作。

这与我们中国人所倡导的“灵活性”和“随机应变”的商务文化有所不同。

3. 文化差异对谈判结果的影响：考生可以分析这些文化差异对谈判结果的影响。

例如，在这次谈判中，我们不能简单地按照中国人的方式去进行谈判，而是需要研究和理解日本商务文化的特点，以避免可能的误解和冲突。

这种跨文化的合作模式，虽然增加了我们的工作量，但也提高了谈判结果的成功率。

4. 解决文化差异的方法：考生可以提出解决文化差异的方法和策略。

例如，在我参与的这次谈判中，我们成立了一个小组，由中国和日本的成员组成，以促进双方的沟通和理解。

剑桥商务英语中级篇口语解析为了让大家更好的预备商务英语BEC考试，我给大家整理了剑桥商务英语中级口语解析,下面我就和大家共享，来观赏一下吧。

剑桥商务英语中级口语解析(1)WHAT IS IMPORTANT WHEN ……?Meeting foreign clients for the first timeForeign language skillsKnowledge of cultural differences【词汇短语】记住bear in mind 多文化的multicultural本族语、母语native tongue 澄清、净化clarification过失、出丑gaffe 敏感、敏感度sensitivity攻读、熟读read up 双赢win-win谦恭有礼courtesy 关系，全都，和谐rapport名片business card【句型点击】如何询问对方意见Do you mind …?Would you like…?Could you ….., please?I was wondering if you could…?【参考范例】There are certain points to bear in mind when interacting with foreign clients for the first time. First, since many international clients prefer to deal in their native tongue, to grasp some foreign language skills can be greatly helpful sometimes we need to make a conscious effort to slow down to produce a fluent communication.And in communication, gaffes arise due to differences in cultures. For an extensive discussion with a foreign client, you’d better take the effort to read up about their country and know common things about their culture. It usually takes quite some time to comprehend the knowledge of cultural differences and respond appropriately.What’s more, you need to ensure that you make the best impression on potential foreign clients and fine business etiquette helps in a good impression. Simple courtesies such as shaking hands firmly and exchanging business card can make multicultural clients feel comfortable.Additionally, asking questions and seeking clarifications will help you understand the goals, concerns and overall needs of the foreign clients participation in communication and cultural sensitivity is all takes to create a win-win situation and build a great rapport with your foreign client.剑桥商务英语中级口语解析(2)IS IMPORTANT WHEN ……?Deciding whether to buy or rent office equipmentCostSpeed of technological change【词汇短语】货币因素monetary factor 纳税优待tax benefit最优先权first priority 加速折旧accelerated depreciation提升，更新upgrade 税金控除tax write-off可扣除的deductible【句型点击】如何澄清观点Don’t get me wrong. 不要误会我My attitude to….. is……What exactly I’m trying to say is…I’m afraid you’ve misunderstood me.【参考范例】Generally speaking, when getting office equipment, either to buy orto rent have its merits. However, monetary factor is given first priority. Cost should be considered to make sure that you can afford it. Even though either choice would be acceptable for you, it’s necessary to weigh whether or not the cash advantages of buying is greater to the service benefits of renting.With the high speed of technological change, some office equipments are easy to become outdated and it’s indispensable to upgrade those equipments every couple of years to improve efficiency and boost productivity in this respect, buying new office equipments can be a better solution.Another way to decide to buy or rent comes from the tax. The renting of office equipments can be fully tax deductible if you use the rented asset in your business. But with a rent, you may have a risk of losing tax benefits for accelerated depreciation. While buying equipments is better as a tax write-off, but both renting and buying can be used on your taxes beneficially.Last but not least one is useful life. Getting the right equipment for your office not only involves whether it can keep you comfortable, organized and productive, but takes into account the useful life of offic剑桥商务英语中级口语解析(3)WHAT IS IMPORTANT WHEN ……?Delegating work to othersClear instructionsChoice of person for the task【词汇短语】企业职阶corporate ladder 亲身动手的hands on合同工contract worker 激发motivate详述的、明确的explicit 分派allocate保证guarantee 反馈feedback最大值maximum 示意、含义implication【句型点击】句子语义关系：表示缘由Because of …..Due/owing to….Since…The reason for…. Is…Given the fact that …., we…..【参考范例】Anyone on the corporate ladder probably has some opportunities to delegate work to the team staff or to contract workers, which is one way to manage work time more effectively. Clear and explicit instructions should be give in the first place to decide and explain the targets, responsibilities and limits of the work that you delegate, for sufficient information guarantees the work to be done with a maximum of direction.Then choose the people who have the necessary ability or potential to work on the task and can be relied on to perform the task satisfactorily and responsibly. Choice of person for the task also depends on the development needs of the people involved.Additionally, advice, support and training such as providing information , possible solutions and giving hands-on assistance in a way motivates progress and inspires encouragement, commitment, enthusiasm and creative thinking in the people concerned.And allocating and monitoring the progress and quality of work are in delegate’s area of responsibility. Delegated work should be checked regularly whether agreed targets are met with the feedback to identify the implication of necessary revisions to targets. Achievements of targets are assessed to ensure whether someone is performing well, and credit and praise for the successful completion of the task should be given.。

bec 中级口语真题和答案解析BEC中级口语真题和答案解析BEC中级口语考试是许多商务专业学生和职场人士都要参加的一项考试。

通过这个考试，考生可以展示他们在商务沟通和交流方面的能力。

在备考过程中，了解一些口语真题和答案解析是非常重要的。

本文将探讨一些常见的BEC中级口语真题，并结合答案解析，帮助考生更好地应对这些问题。

1. 请描述一个您最喜欢的领导者。

在回答这个问题时，考生可以选择自己喜欢的商业领袖或者国家领导者来进行描述。

关键在于如何用英语生动地表达自己的立场和观点。

对于此类问题，考生可以按照以下结构进行回答：首先，简要地介绍领导者的背景和职业生涯。

比如：“我最喜欢的领导者是马云。

他是中国著名的商业领袖，创办了阿里巴巴集团，为中国电商行业做出了巨大贡献。

”然后，解释为什么你喜欢这个领导者。

比如：“我喜欢马云是因为他有很强的商业洞察力和创新思维。

他成功地将阿里巴巴发展成为全球知名的电商企业，并在全球扩大了公司的业务。

”接着，提供具体的例子来支持你的论点。

比如：“一个例子是他在国际化方面的努力。

阿里巴巴目前已经进入许多国际市场，并与全球各地的公司建立了伙伴关系，这为中国企业在全球市场的发展开辟了新的道路。

”最后，总结你的观点。

比如：“总的来说，我认为马云是一位杰出的领导者，他的成功启示了我，让我相信个人的努力和创新能够创造出更多的商业机会。

”2. 请描述一个您在工作中遇到的挑战以及您是如何应对的。

这个问题旨在测试考生在职场环境中的应变能力和解决问题的能力。

考生可以按照以下结构回答：首先，简要描述挑战的背景和环境。

比如：“在我过去的一家公司里，我遇到了一个挑战，那就是客户投诉率的上升。

”然后，解释你所面临的问题并说明其影响。

比如：“这个问题对公司形象和客户满意度产生了负面的影响，需要找到解决方案以改进情况。

”接着，详细阐述你采取的措施和策略。

比如：“我首先与团队成员和上级进行了讨论，并分析了导致客户投诉率上升的原因。

bec中级考试口语真题答案解析BEC中级考试口语真题答案解析BEC中级考试是商务英语证书（Business English Certificate）考试的中级等级。

这个考试主要是针对那些有一定商务英语交流经验和能力的人群，以测试他们在商务环境中运用英语的能力。

其中，口语部分是考生们最容易感到压力的一部分，因为它要求考生能够在有限的时间内运用流利的英语进行口头表达。

一、考试介绍BEC中级考试口语部分共分为四个部分，涵盖了不同的商务场景和沟通技巧。

考生需要在限定的时间内，回答考官的问题或者与考官进行对话，展示自己的商务英语能力。

二、真题解析下面我们以一道典型的BEC中级口语真题为例，对其答案进行解析。

【题目】"Tell me about a time when you had to negotiate with a difficult client or colleague, and how you managed to reach a successful outcome."【解析】这道题目要求考生谈论一次与困难的客户或同事进行协商的经历，并且重点关注如何达到成功的结果。

在这个题目中，考官想要了解考生的协商和解决问题的能力。

在回答问题时，考生可以按照以下结构进行组织：1. 引言：简要介绍与困难的客户或同事进行协商的背景和重要性；2. 描述具体情况：描述与困难的客户或同事进行协商的过程，并指出遇到的问题和困难；3. 解决问题的方法：阐明采取了什么措施来解决问题，并提供相关的例子或证据支持；4. 结果和总结：描述达到的成功结果，并总结这次经历对个人成长和商务能力的影响。

【范例回答】"In my previous job as a sales representative, I had an experience negotiating with a difficult client. The client was unhappy with our services and threatened to cancel our contract if we couldn't resolve the issues promptly. It was a crucial situation for our company as this client accountedfor a significant portion of our revenue.To tackle this problem, I first scheduled a meeting with the client to understand their concerns in detail. During the meeting, I listened attentively to their complaints and grievances, making sure they felt heard and understood. I then assured the client that we acknowledged theirdissatisfaction and were committed to finding a solution.After the meeting, I assembled a team consisting of representatives from different departments - sales, customer service, and tech support. We conducted a thorough review of the client's concerns and identified areas where we could make improvements. I then scheduled a follow-up meeting with the client to present our proposed solutions.During the follow-up meeting, I confidently presented our proposed modifications and enhancements to our services.I provided specific examples and evidence to support our suggestions and cited similar successful cases with other clients. I emphasized how these changes could address the client's pain points and improve their overall satisfaction.Ultimately, our efforts paid off, and we were able to reach a successful outcome. The client appreciated our dedication to resolving their issues and agreed to continue the contract. We also implemented the proposed changes promptly, which resulted in increased client satisfaction and improved our overall service quality.This experience taught me the importance of effective communication, active listening, and collaboration in resolving difficult situations. It also highlighted the significance of taking a proactive approach to addressclients' concerns promptly. I have since applied the lessons learned from this experience in my subsequent roles within the business field."【结论】通过对这道BEC中级考试口语真题的解析，我们可以看出，合理的组织结构和清晰的思路对于回答问题至关重要。

BEC商务英语考试中级口语对话集锦bec的口语是考试的一个重要板块, 为了帮助大家在口语中拿分, 下面小编给大家带来BEC商务英语考试中级口语对话集锦。

BEC商务英语考试中级口语对话集锦11.Go across the street 过马路A: Let’s go across the street for a walk.B: Okay, sounds very nice.A:我们过马路走走吧。

B:好的,这主意不错。

2.Go around the lake 去湖边走走A: Would you like to go around the lake?B: Great idea!A:你想不想去湖边走走?B:好主意!3.How are things going? 怎么样?A: How are things going recently?B: Pretty good.A:近怎么样?B:很好。

4.How is your family? 家里人好吗?A: How is your family?B: They are doing well.A:家里人好吗?B:他们很好。

5.Let’s go and get some fresh air.我们出去呼吸一下新鲜空气吧。

A: After lunch, let’s go and get some fresh air.B: Good idea.A:吃完午饭,我们出去呼吸一下新鲜空气吧。

B:好主意。

BEC商务英语考试中级口语对话集锦2(1)A: We can offer you this in different levels of quality. B: Is there much of a difference in price ?A： Yes , the economy model is about 30% less. B: We’ll take that one .A: 这产品我们有三种不同等级的品质。

Selecting staff for promotion Attitude to work Current performance
…… ?
【词汇 & 短语】 空缺职位 vacancy 行政管理部 administration 总部 head office 管理技能 managerial skill 人力资源部 human resources
【词汇＆短语】
促销赠品 Complimentary presents
迎宾室 Hospitality room
招待费 Entertainment allowance
定制 Customize
针对个人 Personalize
有目的的 Purposeful
商业目的 Business objectives
客户需求 Customer demand
可持续发展 sustainable development 合同到期 exploration of contract
繁荣 boom prosperity
续签合同 renew the contract
租金 rent
押金 deposit
【句型点击】
观点阐述
Well, it seems to me that …… .
according to their interest and favorites. Moreover, these activities
should help us achieve our business objectives, for example, we can
have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won ’t feel that we are too purposeful.

BEC商务英语（中级）口语模拟试卷146(题后含答案及解析)题型有：1. DISCUSSIONSECTION 3 DISCUSSION (ABOUT 5 MIN)In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic.1．Corporate StrategyBusinesses have become more adept than ever at employing the essential strategies needed to succeed.You have been asked to illustrate how to set corporate strategy. Discuss the situation together, and decide: - what are the three sides of setting corporate strategy- why five elements are so important to set corporate strategy.正确答案：A: Today’s businesses have become more adept than ever at employing the essential strategies needed to succeed in light of intense competitive and financial pressures. Say something about corporate strategy.B: Well, managers and executives from all walks of life are called on to set corporate strategy. Corporate strategy is the way a company creates its value through configuration and coordination of its multlmarket activities.A: In practice, we illustrate the concept with corporate strategic triangle.B: You’re right, for technical reasons, the three sides are “ resources”, “ businesses” and “structures, systems, and processes”.A: As far as I know, the three sides of the triangle are the foundation of corporate strategy.B: So when aligned in pursuit of a vision, and motivated by appropriate goals and objectives, the system can produce a corporate advantage, which justifies the firm’s existence as a multibusiness entity.A: Yeah. How does it work as a systematic way for corporate strategy analysis and formulation?B: To understand the whole system, we should examine its five elements.A: Well. That is vision, goals and objectives, resource, business, structures, systems and processes.B: You’re right. Vision plays the central role for any corporate strategies as it defines and positions a firm’s destination in the world of business. Objectives refer to specific short and medium term quantitative targets: goals, on the other hand, refer to qualitative intentions in the same time frame. Resource is the building block for any firm. Business portfolio management is traditional concern of corporate strategy. Every corporate performs a certain level of control over its individual businesses to achieve its corporate goals. This is the way to realise the goal of “the whole is greater than the sum”.A: Well, That’s good! With all this, I’m sure we can do better on setting corporate strategy!解析：本次讨论的任务是对设定企业战略提供一些建议。

[导读]2010商务英语考试(BEC)中级口语考试讨论实例(1)Your company is going to attend a trade fair in the US, and you are required to discuss what should be done as preparations in advance.A: Well, you see, our company is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we've never done that before, we need to have good preparations for the trip in advance.A: You're right. The first thing to do is of course to make travel and accommodation arrangements, such as choosing an airline offering good services and the flight of the right time so that we can arrange things well and in an effective way.B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even enjoy some discounts. And it's better to choose a hotel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental company.A: In addition, it would be useful to know about some business customs in the US, including commonly accepted business practices, ways of doing business, and laws and regulations, etc.B: Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be considered poor etiquette.A: Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I'm afraid they seldom do it this way in the West or in the US.B: I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel comfortable with verbal agreements. In China, however, business is often concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many other differences including topics acceptable in conversation.导读2010商务英语考试(BEC)中级口语考试讨论实例(2)Discuss what a company should do to retain its staff.A: You see, in the past year one of our clients kept losing staff and suffered a heavy loss. They worry a lot and turn to us. Have you got any constructive suggestions?B: Yes. Our client should first examine their staff recruiting. There must be something wrong with their recruiting practice.A: Why?B: You know, keeping staff turnover low begins with hiring staff members who are a good match for the practice and the position. So it can be beneficial for the client company to change its idea from "attracting and retaining the best employees" to "attracting and recruiting the suitable employees."A: Good idea! By recruiting the appropriate new staff, our client builds the employees' commitment and retention will necessarily follow.B: Exactly.A: Then how to recruit the right staff is crucial to our client.B: Yes. To recruit the appropriate new hires, it's important to advertise the job vacancy in the newspapers and magazines targeting at the ideal candidates.A: To ensure that a candidate's skills match the job, it's also important to limit the conditions and requirements of candidates on the job advertisement.B: Yes. Besides, it's better for our client to conduct thorough reference checks and find out why a candidate left a previous job.A: Yeah, that's important. Still there are other contributable factors that our client should consider, such as providing information of the current state of their future work environment, offering staff with proper training, talking to staff members and solving problems as they emerge. All these can be important in keeping staff turnover low.B: You are right. Furthermore, the client company should strive to provide superior leadership in their practice, such as keeping communication lines open, periodically taking time to examine the workplace from the employee's perspective, and continually seeking to improve it.A: Yeah, that will help to create and maintain a place where people want to work and stay. Inaddition, giving the employees a sense of empowerment should not be ignored.。

Explain why you brought one of the products。

strong sense of brand loyaltyreasonable pricegood after—sales servicereliability of the productgood and consistent qualityuser—friendly designgood value for moneyin styleWhat determines the price of a product？● The price of a product is influenced by the costs. 1● This is because firms have to charge a price which is greater than costs to make a profit. 2 ● However in the short run a firm may sell a product at a loss. This may be to gain m arket share or because the product is still at the introduction phase and has high research and launch costs. 3● Overall it depends on whether we are considering a short or long term pricing policy. Firms may be willing to make a loss in the short run。

It will also depend on the objectives of the firm。

Some public sector organisations， e.g。

本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务英语（BEC中级）口试对话pany logo 公司标志A:I need to send a fax. Do you have a cover page with company logo?B:Yes. There is a stack of them by the fax machine.A:我要发个传真,你有带公司标志的传真扉页吗B:有,传真机旁边有一沓。

2. Completion receipt 传真回执A: How do you know if your fax is sentB: You can set up the fax machine to print a completion receipt. It will also print an error page if the fax does not go through.A:怎样才能知道传真已经发出去了B:你可以设定传真机打印一张完成回执,如果传真发送失败的话,传真机也会打印一张发送失败回执。

3.Date, time and number stamp 日期,时间和号码显示A: What’s the importance of the date, time and number stamp printed on the top of the faxB: That’s th e proof of when and from where you receive the fax.A:在传真上方的日期、时间和序列号为什么那么重要啊B:因为那是你何时何地收到传真的证明。

4.Error message 错误信息A: I got an error message.B: Oh, the memory of the fax machine is full, and there is no paper to print.A:我收到一个错误信息。

更多课程传送门：点这里BEC商务英语中级口语考试讨论实例(1)Your company is going to attend a trade fair in the US, and you are required to discuss what should be done as preparations in advance.A: Well, you see, our company is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we've never done that before, we need to have good preparations for the trip in advance.A: You're right. The first thing to do is of course to make travel and accommodation arrangements, such as choosing an airline offering good services and the flight of the right time so that we can arrange things well and in an effective way.B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even enjoy some discounts. And it's better to choose a hotel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental company.A:In addition, it would be useful to know about some business customs in the US, including commonly accepted bus iness practices, ways of doing business, and laws and regulations, etc.B:Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be con sidered poor etiquette.A:Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I'm afraid they seldom do it this way in the West or in the US.B:I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel comfortable with verbal agreements. In China, however, business is often concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many other differences including topics acceptable in conversation.B: Also, Chinese businessmen tend to have business negotiations in a rather indirect manner, while American businessmen have a more direct style. Our people should be made to understand all these differences.A: But how to find out about all this?B: I think there are many ways to find out about these before thetrip, say, we can go to the Internet, read some reference books or get tips from experienced colleagues and clients.A: Those could be effective ways. Let's get them done.BEC商务英语中级口语考试讨论实例(2)Discuss what a company should do to retain its staff. A: You see, in the past year one of our clients kept losing staff and suffered a heavy loss. They worry a lot and turn to us. Have you got any constructive suggestions?B: Yes. Our client should first examine their staff recruiting. There must be something wrong with their recruiting practice.A: Why?B:You know, keeping staff turnover low begins with hiring staff members who are a good match for the practice and the position. So it can be beneficial for the client company to change its idea from "attracting and retaining the best employees" to "attracting and recruiting the suitable employees."A:Good idea! By recruiting the appropriate new staff, our client builds the employees' commitment and retention will necessarily follow.B: Exactly.A: Then how to recruit the right staff is crucial to our client.B:Yes. To recruit the appropriate new hires, it's important to advertise the job vacancy in the newspapers and magazines targeting at the ideal candidates.A: To ensure that a candidate's skills match the job, it's also important to limit the conditions and requirements of candidates on the job advertisement.B:Yes. Besides, it's better for our client to conduct thorough reference checks and find out why a candidate left a previous job. A:Yeah, that's important. Still there are other contributable factors that our client should consider, such as providing information of the current state of their future work environment, offering staff with proper training, talking to staff members and solving problems as they emerge. All these can be important in keeping staff turnover low.B: You are right. Furthermore, the client company should strive to provide superior leadership in their prac tice, such as keeping communication lines open, periodically taking time to examine the workplace from the employee's perspective, and continually seeking to improve it.A: Yeah, that will help to create and maintain a place where people want to work and stay. In addition, giving the employees a sense of empowerment should not be ignored.B: For example?A: Such as providing a breathing space to take risks, to use their own best judgment, and to be accountable for the decisions they've made etc.B: Yeah, that surely works.BEC 商务英语中级口语考试问答实例3Time ManagementA:B: Yeah. I do think so. It seems that everything is in disorder here in our company these days.A: Then, what is the reason?B: Well in my opinion, obviously, it must have something to do with poor time management.A: You mean poor time management has caused all these problems. Why do you think so? B ：You know, when time is not well planned within a company, people usually do not allocate blocks of time to specified tasks. That is, they do not have a definite idea of when they should complete a certain task. And...A: And, sorry to interrupt you, I think they often neglect the ordering of priorities. What I mean is that certain tasks need our prior attention. But in our company every task is treated on an equal basis, even if it is something urgent. Don't you think so?B: That's the point. So time should be planned according to the importance of the tasks we need to deal with.A: What do you think we can do so that time is managed effectively here in our company? B: You mean what procedures we can adopt to ensure that time is managed effectively?A: Sure. We have been asked to put forward some suggestions for improving the situation, right?B: Exactly. I think we've got a lot to do. The first thing we should do is that we should make all the staff members realize how important effective time management is to our company.Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss and decide together: ● Why poor time management can become a major problem in companies ● What procedures could be adopted to ensure that time is managed effectivelyA:Yes, I do think it is of great importance. We can give all the staff instruction in time management, especially those in managerial positions.B: Right, or maybe we can run a few training programs for them. If necessary, we may even invite some experts in this field from outside to help us.A: I agree. And perhaps another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.B: Good idea. And I suggest that the top managers of our company should establish a set of rules as to what kind of jobs should be given priority to. In this way, we can make sure that important tasks are dealt with first.A: I couldn't agree with you more.B: So now we can come to the conclusion: firstly, our company should run a few training programs; secondly, every staff member should write a job description of his own.A: That's it. I hope our boss will be satisfied with this.B:He wills, I'm sure.Choosing a Venue for Product Presentation选择举办产品展示会得地点Your company is considering choosing a venue for product presentation. You‟ve been asked to make recommendations about what basic requirements the venue has to meet. Discuss and decide: 你们俩所在公司正在考虑选择某个地点召开产品展示会。

BEC商务英语中级口试指导（1）1.Cash award 现金奖励A: How about cash award to push the sales?B: We can consider that. But how much should we offer?A:用现金奖励来推动销售怎么样?B:可以考虑,但给多少呢?2.Close the deal 完成交易A: We need to close the deal as soon as possible.B: I understand. We need cash.A:我们得尽快完成交易。

B:我明白,我们需要现金。

3.Cold calls 电话推销A: Do we make cold calls?B: We don't. It's not very effective.A:我们做电话推销吗?B:不做,电话推销不是很有效。

4.Collection of payment 回款A: What is the term of collection of payment?B: Thirty day net.A:回款的期限是多长时间?B:30天不加息。

5.Customer visit 客户参观A: There will be a customer visit next Wednesday.B: We will get prepared.A:下周三有客户来参观。

B:我们会做好准备的。

BEC商务英语中级口试指导（2）1.Discount 折扣A: The customer is asking for a discount. How much is the limit? B: Don't go over ten percent.A:客户在要求打折,多少是上限?B:不要超过10%。

2.Good deal 划算、好交易A: I just bought a new Toyota Camry for $19,000.B: That is a good deal.A:我刚刚花一万九千美元买了辆丰田佳美车。