2015.12.8 《商务英语会话》期末面试(英语1305-1306)

Scene 1：买方急需订购的500辆轻便摩托车（scooter），要求卖方在签订合同后立即发货。

但卖方由于原材料短缺，无法满足买方的要求。

双方正在努力协商，确定一个令双方都满意的交货时间。

( 买方：王斐，丰冲龙；买方：武扬丽) 王斐: Well, Ms Yang, let's move on to next point, shall we?武扬丽: OK. It's the question of the delivery date.丰冲龙: What's your deadline?武扬丽: September 20th. We really have to insist on that because we have a very strict timetable. It's essential for us to have it before the 30th, otherwise...王斐: Yes, of course, but let us explain the position.武扬丽: OK, go ahead, please.丰冲龙: As you know, we lack of raw materialsNow. That halted production for 10days.武扬丽: Yes, you told me.王斐: So, eh, there's a backlog of orders to fill.武扬丽: I understand but...丰冲龙: We're working at full capacity, but the earliest delivery date we can make is the last week in September.武扬丽: I'm afraid that's not good enough.王斐: Why not?武扬丽: We need to develop South America market . That takes time. I do hope you'll appreciate our position,Mr,Feng . Can't you arrange delivery for September 20th?丰冲龙: Mm! We can try but we can't guarantee it.武扬丽: If not the 20th, then when?王斐: We can guarantee September 25th.武扬丽: Why the 25th?丰冲龙: That's the date the ship is scheduled to arrive. We can't make an earlier shipment because production won't be complete in time.武扬丽: Let me see, it'll take about a week for onward transport to the destination until the 5th of October.丰冲龙: Yes, I'm sorry. We can try to meet an earlier date but I don't hold out much hope.武扬丽: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date.王斐: Fair enough.武扬丽: All right, then. Let's make it the 25th of September. But if it is possible earlier then all the better.丰冲龙: Of course. You can count on me. I'll do my best.Scene 2：买方订购的500辆轻便摩托车，按照双方达成的交货时间按时到达了，但当买方打开集装箱时，发现运来的不是摩托车，而是自行车。

商务英语口语对话之面试A Job InterviewWords for employers1.Do you know how to fill out the application forms?2.Take all your certificates and other relevant documents with you when you are asked for an interview.3.The Human Resources manager interview each job applicant in person and picks out his prospective employees according to their education, experience and potential.4.If the employer believes that you have the qualifications for the job,you will get it.5.Now we are short handed,so I hope you can start working as soon as possible.Wors for employees1.Miss Zhang works as a part-time editor in a publishing house.2.I am a green hand.3.I will try my best to fulfill my responsibilities.4.I saw a job advertisement outside the restaurant,so I came in to inquire if it is still available.Fashion ConversationConversation 1A:May I come in?B:Yes,please.A:How are you doing,sir?My name is Wu Dan.Ive come to your company for an interview as requested.B:Fine, thank you for coming.Please take a seat.I am Hans Blake,the general manager.A:Nice to meet you,Mr.Blake.B:Nice to meet you,too.Conversation 2A:Excuse me.May I see Mrs.White?B:Yes,I am.What can I do for you?A:Nice to meet you,Mrs.White.Im come here for an interview by appointment.B:Oh,I see,are you Mr.Li?A:Yes,I am.B:Nice to meet you.On my right,this is my colleague,Annie,and my left,Monica.Please sit down.conversation 3A:Nice to meet you here.How come you dropped into this company today?B:My boss sent me here to take some business documents back to his office.I didnt know you were working here.What asurprise.How long have you been doing this?A:Two years or so.B:That is great.Do you have to work the night shift? A:No,in most cases I dont have to unless there is something urgent to deal with.I work five days a week.B:Do you enjoy work here?A:It is hard to say.But Ive to start by working as a trainee before I really become an experienced marketing assistant.Sometimes,I am really under great pressure when it gets busy.B:Take it easy.Im sure you will gain enough experience while working as a marketing assistant.I hope you havent been given much trouble in the job.A:Luckily not.The cilent I meet are generally very friendly and have a good boss.B:Glad to hear that.Conversation 4A:Excuse me.May I see the manager of your store?B:I am the manager.Can I help you?A:Oh,great,I saw a job ad outside your store.I am interested in the job advertised.I am coming to see if there is any opportunity available for me.B:All right.Take a seat,please.Would you like to be a shop assistant or a cashier?A:I can do the work of ashop assistant and I worked part time in a small department store during my summer vocation last year.B:So now do you want a full-time job or part-time job? A:At present,both are OK for me.What do you need most,then?B:Now we really need some part-time workers.You see,our full-time staff knocks off at 5:00 pm,but now we hope to extend the hours to 8:00pm.We need some part-time shop assistants to work 3 hours a day from 5:00pm to 8:00pm.But I am not sure if you are qualified for the job.Since most of our customers are for engners,competence of good comunication in English is necessary here.A:I think I can.I have been learning English for almost 5 years and especially I am fluent at speaking English.Also,I have made some foreigners friends during the experience of learning English.B:That is fine.I think you have the qualifications needed for the job,so I will let you have the job.Does the work schedule suit you?A:It quite suits me.I am free in the evening these days,I will have no difficulty starting at 5:00pm.B:Good.There is only thing to be settled.Ten RMB an houris the maximum we can pay you.Is the rate of pay acceptable to you?A:It seems reasonable.By the way,I can get my earning rasied with a excellent performance,cant I?B:Sure.You will get more if you can invite more customers with your good service.A:I see.I will try my best to do the job well.B:That is good of you to say so.When can you start working? A:How about next monday?B:Ok.Lets make is next Monday. I n the end,you need to fill out the application form.A:Thank you for your kindness,maam.See you next Monday. Conversation 5A:May I see the manager of your company?B:I am.What can I do for you?A:Form your companys advertisement in the TWENTY-FIRST CENTURY,I learn that you are a foreign trade company of good service.I am interested in it.Here is my resume,maam.B:Very good,you majored in International Trade?A:Yes,I will graduate from the Peoples University of China this July majoring in International Trade.Besides,at school,I am a top student.Mireover,both my spoken and written English are pretty good.B:Well,for this position,we prefer experienced employees,Those who have just graduated from university,they are supposed to start by working as an intern for at least half a year.A:I think I m qualified for the job if I can be given the chance.While at school,I once worked as part-time translator in a company and salesperson with a textile company for two years.And I dont mind being paid less from the start;I just want to enrich my experience and competence.B:Good.That is the kind of man we are looking for.By the way,do you like traveling?Our sales representatives need to travel a lot.A:Yes,I do.I like traveling very much.B:Are you willing to work for extra hours?A:Of course,Ill try my best.When can I start working? B:What about next Monday?A:Great.Lets start next week.Thank you,maam.B:Well,see you next monday.Conversation 6A:After graduation,I have been working at the Personnel Department of DDD company.B:As a telecommuncation apparatus company DDD company is very diffierent from our trade company.A:I am good with people and have excellent communication skills.B:Do you think it is a rewarding job?A:Very much so.Conversation 7A:Did you working in a similar position before?B:Yes.I have been with ABC Insurance Company for four years,and before that,I worked with the Pacific surveyor company as claim officer.A:Could you tell me the usual procedures to handle such a case?B:Yes,on the shippers side,when the cargos arrives,all relevant documents will be forwarded to the consignee.Among other things,this party has to check carefully the content of the packing list and weight list.When cargos are found to be damaged of short landed,this party has to call for a joint survey by representatives of the shipping company and theinsurance agent.Based on the survey peport,they will lodge a clam for compensation.A:If you act as our representative what would you do to safeguard our interest?B:I think,first of all,I would ask the consignee to produce survey report on loading,if they cant produce that I would suggest them to refer the case to their shipper. Meanwhile,bad weather vcould be agood excuse to refuse the responsibility.A:Are you able to operate the telex?B:Yes,I used to dispatch telex to shippers and the consignee to inform them of changes of our schedule and other information.A:Now can you tell me if you have a good command of both written and spoken English?B:When I was college,I passed Band Six of College English Test.All the foreign business men Ive dealt with say my English is quite good.A:If you are selected for thie position,you must prepare to travel overseas frequently.B:No problem,I love it.Thank you for granting me the interview.Conversation 8A:Crest Trade House.Can I help you?B:Please get me through to Personnel Department.C:Personnel Department,Mr.Zhang speaking,what can I do for you?B:Im asking about your advertisement for a cashier in todays newspaper.Is it still vacant?C:Oh,I see.May I have your name,please?B:Tis is Zhao Zhiwei speaking.C:Would you like to come here for an interview?Ill make an appointment for an interview for you.B:I certainly would.C:Can you come tomorrow morning?B:Thatll be fine.C:Well look forward to seeing you then.B:See you then.Conversation 9A:What typer of peopke do you work with most effectively? B:I tend to work well with people who are confodent abnd straightforward.Its more difficult for me to be around timid people,because I move quickly and I am decisive.A:What things impress you in your colleagues?B:I admire and work best with people who are of good character and integrity.I also think confidence and enthusiasm is positive in any business environment.A:What are some of the things your supervisor didi that you disliked?B:The only thing I really dont like is to get feedback in front of others.I want to hear good and bad feedback in private,so that I have time to think and react to the issue without other distractions.I believe thats the fair way to improve learning or to change future behavior.A:How do you orgnize and plan for major projects?B:I love to brainstorm a best,worst,and most likely scenario.Then,I set a timetable thats realistic.What I usually find is that some combination of my schedule easliy as these things unfold because Ive already visualized what could happen and how Id react.A:Describe an exoerience when you had to work under great pressure.B:I had to complete an end of quarter report once while I was on the road for two consecutive weeks.The amount of telephoning back and forth was incredible,because I couldt bring my office files with me.Luckily I had a great secretaryand a logical filling system,so we located everything we needed. A:How do you manage your time in a typical day?B:Ive always given priority to work with estabished cilents,because they offer a better risk/return value.The last thing I do is general correspondence,especially internal coorespondence,which I take care of at the end of the day or week.A:Describe a time when you acted on someones suggestion. B:I changed my open office hours because several of my employees found it difficult to visit me except in the early mornings.Conversation 10A:How are you,Mr Wilson?I am Tina.B:Glad to meet you,Mrs.Tina.A:Please have a seat.I know our employment of focer has already given you the information about your employee contract,but Id like to go over the main details again before signing.First,youll be getting a momthly salary.First,youll be getting a monthly salary,with one month paid vacation after one year of service.B:Thats what I undestand.A:Youll be covered by our medical plan while onduty.Since youll be middle-management,youre expected to be available up to 1.5 hours past normal working hours.Any approved time over that will be paid at time and a half,which you can take as salary or time off.B:Exactly my understanding.A:A reasonable number of sick days will be covered by the company.Any extended illness will be convered by insurance.Have you read the other terms of the contract?B:Yes,I have.A:Do you have any other questions?B:Just one.I noticed an item about flex-time.Is that a possibility for me?A:Yes,it is,but youll have to discuss the details with your manager.B:Thats acceptable.A:Good.Now,if youll just sign here,you can start work in 3 days.Rattling OffCreditors have better memories than debtors.Benjamin FranklinMan errs as long as he strives.GoetheIf you get into difficulties,it is not the fault of your parents;you should not be the responsibility onto others,and to learn to learn from it.Bill Gates。

商务英语面试情景对话商务英语作为如今比较热门的一个专业，很多学生都会学习这方面的知识。

今天小编就给大家带来商务英语面试情景对话，希望大家可以从中学到一些知识。

【商务英语面试情景对话一】A:I have come here for the interview for Administrative assistant by appointment. Nice to meet you.我是应约来面试的，非常高兴见到你.B: Nice to meet you ,too.Please Take a seat.我也是，请坐。

B: Nice to meet you ,too.Please Take a seat.我也是，请坐。

A:Thank you!谢谢B: I: What is your name, please?请问，你叫什么名字?A: My name is Zhanghang.我叫张航B:what is your strongest trait(s)?你个性上最大的特点是什么?A:Well, I approach things very enthusiastically, I think, and I don't like to leave things half-done.I'm very organized and extremely capable.嗯，我做事非常热心，我不喜欢把事情做一半。

我非常有组织能力，也很能干。

B: Tell me about the courses of your major in university.你大学主修课程有哪些?A: I major in Business administration.I have taken more than 50 courses in university, including Management, Humanresources management, Marking,and so on.大学期间我修了50多门课程，包括管理学、人力资源管理、市场营销学等。

广州市电子商务技工学校2013-2014学年度第二学期13级《商务英语》期末考试试卷姓名学号班级总分(适用班级：1305班考试形式：闭卷时间：90分钟)一、单项选择题（本题共10小题，每小题2分，共20分）（）1. I ______ it would stop raining.A.wantB. wishC.would likeD.can（）2. How are you doing?A.Me too.B.Hello.C.Not bad.D.Hi, there.（）3. I suggest you ______ what he says.A. doB.to doC. doingD.does（）4. Please accept my ______ congratulations.A.warmB. the warmestC. warmerD. warmest（）5. I'm ______ to see you here.A. surprisingB. surpriseC. to surpriseD. surprised（）6. ?I'd ______ to introduce you to my boss.A. likeB. haveC.wantD.to like（）7. .I can't express ______ grateful?I am.A. howB.whatC.whoD.where（）8. I really regret ______ to the movies last week.A.to goB. goingC.goneD.being gone（）9. ?I wish I ______ said that at the party.A.hadB. hadn'tC.haveD.has（）10. Thanks for your help.A.Thanks.B.I'm much obliged.C.Don't mention it.D.You're too kind. 二、短语翻译。

《商务英语会话》期末考试（口试准备题）Sales Call1. 我们得知你们公司经营电子产品的出口贸易，因此特地来拜访你们公司，希望与你们公司建立贸易关系。

2. 请说出电话常用口语5句。

At the Fair3. 我们公司做皮革制品出口已经有许多年的历史了。

我们的皮革制品在国内外市场都深受欢迎。

我们愿意和世界各国商人发展贸易往来。

Foreign Trade Policy4. 我过去是做玻璃器皿生意的。

但是，玻璃器皿生意行业竞争性太强，生意不好做，所以我改行搞丝绸服装了。

5. 国际间进行贸易的方式原本就是多种多样的，分期付款也罢，补偿贸易也罢，无论采用那种贸易方式，都是贸易双方具体情况的需要，也必须符合双方的利益。

只有这样贸易才能扩大、发展。

6. 说出4条中国对外贸易政策。

Inquiry7. 我们的产品在国际上素以品质优良和价格合理而著称，深为顾客喜爱。

经常供不应求。

在同系列产品中，我们的价格是偏低而不是偏高。

8. 中国纺织品素以质地优良、价格合理而著称。

它们在欧洲市场十分畅销。

相信在你们国家也会找到广阔销路的。

Offer9. 我们的价格是贵了一点点，但物超所值呀。

其实我们的价格是很有竞争力的。

10. 我们的空调质量稳定，在同类产品中没有能和它相比的。

而且我们有良好的售后服务。

最近我们收到很多这一产品的订单，货物供不应求。

11. 请以家乡特产为例做一个完整的报价。

Price12. 我们计算机效率和稳定性也有很大改善。

增添了先进的性能，因此操作更加方便，用户易于使用。

13. 你们必须把价格降下来，否则我们只好取消这笔买卖，并转向其他供应商了。

14. 现在让我听听你的报价。

不过首先我得提请你注意，你们报价必须有相当竞争力，否则是很难成交的。

15. 现在中国已经参加了世界贸易组织，是其成员之一，就更加要使自己的一些做法与国际惯例接轨。

这样做，既顺乎了世界贸易潮流，也对大家有利。

16. 这样的价格根本不可能。

商务英语期末试题及答案Introduction:Commercial English is a vital skill in today's globalized business world. This article presents a set of final exam questions and their corresponding answers related to the field of Business English. The format of the article will be divided into several sections, providing concise and organized information to enhance readability and comprehension. Without further ado, let us delve into the Business English final exam questions and answers.Section 1: Vocabulary1. Define the following terms:(a) Market segmentation: Market segmentation refers to the process of dividing a market into distinct groups of consumers who share similar characteristics, needs, or preferences. This enables businesses to tailor their marketing strategies to target specific consumer segments effectively.(b) Key performance indicators (KPIs): KPIs are measurable values that indicate the performance and progress of an organization towards its objectives. They help evaluate and track the success of various business activities and initiatives.(c) Supply chain management: Supply chain management involves the coordination and oversight of all activities, processes, and resources involved in the production, distribution, and delivery of goods and services from the initial sourcing of raw materials to the final consumption by customers.(d) Intellectual property (IP): Intellectual property refers to intangible creations of the mind, such as inventions, designs, literary works, and trademarks, that are legally protected against unauthorized use or reproduction.Section 2: Reading ComprehensionRead the following passage and answer the questions that follow:Passage:In today's competitive business landscape, effective communication plays a crucial role in building successful relationships with clients, suppliers, and colleagues. Communication skills encompass both verbal and non-verbal aspects.Questions:1. Why is effective communication important in the business world?Effective communication is essential in the business world as it facilitates the exchange of information, ideas, and instructions among individuals and teams. It helps build relationships, resolves conflicts, and boosts efficiency and productivity within organizations.2. What are some elements of effective communication?Some elements of effective communication include clarity, conciseness, active listening, non-verbal cues, and empathy. Clear and concise messages help ensure understanding, while active listening and non-verbal cues (such as body language and facial expressions) enhance comprehension and fosterrapport. Empathy allows individuals to understand and relate to the emotions and perspectives of others, facilitating effective communication.Section 3: GrammarIdentify and correct the errors in the following sentences:1. The company's success depend on its employees' dedication and hard work.Correction: The company's success depends on its employees' dedication and hard work.2. Each of the managers were asked to submit their reports by the end of the week.Correction: Each of the managers was asked to submit his or her report by the end of the week.3. We should avoid using jargons and acronyms that might confuse the clients.Correction: We should avoid using jargon and acronyms that might confuse the clients.Section 4: Business WritingCompose an email to a potential client, introducing your company and services, and inviting them to a meeting:Dear [Client's Name],I hope this email finds you well. My name is [Your Name], and I am a representative of [Your Company]. I recently came across your company's profile and was impressed by its industry reputation and achievements.At [Your Company], we specialize in providing comprehensive business solutions tailored to meet the unique needs and challenges of our clients. With a team of experienced professionals and a proven track record of success, we have helped numerous businesses optimize their operations and maximize their growth potential.I would like to take this opportunity to invite you and your team for a meeting where we can discuss how [Your Company] can support and contribute to the success of your organization. Our team is well-equipped to provide strategic insights, innovative solutions, and personalized guidance to address your specific goals and objectives.Please let me know if you would be available for a meeting at your earliest convenience. I would be more than happy to schedule a time that suits your busy schedule. I am confident that our partnership can yield mutually beneficial results.Thank you for considering [Your Company] as your trusted business partner. I look forward to the opportunity of meeting you in person and discussing our potential collaboration.Warm regards,[Your Name][Your Title/Position][Your Company]Conclusion:In conclusion, Business English is a vital skillset for professionals in today's interconnected and fast-paced business environment. This article provided a sample set of final exam questions and their corresponding answers to help enhance understanding and knowledge in the field of Business English. By mastering vocabulary, reading comprehension, grammar, and business writing, individuals can excel in effectively communicating and conducting business in the global marketplace.。

商务英语面试口语对话(2)(总6页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--商务英语面试口语对话(2)这是一篇由网络搜集整理的关于商务英语面试口语对话的文档，希望对你能有帮助。

商务英语面试口语对话Conversation 7A:Did you working in a similar position before?B: have been with ABC Insurance Company for four years,and before that,I worked with the Pacific surveyor company as claim officer.A:Could you tell me the usual procedures to handle such a case?B:Yes,on the shipper's side,when the cargos arrives,all relevant documents will be forwarded to the other things,this party has to check carefully the content of the packing list and weight cargos are found to be damaged of short landed,this party has to call for a joint survey by representatives of the shipping company and the insurance on the survey peport,they will lodge a clam for compensation.A:If you act as our representative what would you do to safeguard our interest?B:I think,first of all,I would ask the consignee to produce survey report on loading,if they can't produce that I would suggestthem to refer the case to their shipper. Meanwhile,bad weather vcould be agood excuse to refuse the responsibility.A:Are you able to operate the telex?B:Yes,I used to dispatch telex to shippers and the consignee to inform them of changes of our schedule and other information.A:Now can you tell me if you have a good command of bothwritten and spoken English?B:When I was college,I passed Band Six of College English the foreign business men I've dealt with say my English is quite good.A:If you are selected for thie position,you must prepare to travel overseas frequently.B:No problem,I love you for granting me the interview.Conversation 8A:Crest Trade I help you?B:Please get me through to Personnel Department.C:Personnel Department, speaking,what can I do for you?B:I'm asking about your advertisement for a cashier in today's it still vacant?C:Oh,I I have your name,please?B:Tis is Zhao Zhiwei speaking.C:Would you like to come here for an interview?I'll make an appointment for an interview for you.B:I certainly would.C:Can you come tomorrow morning?B:That'll be fine.C:We'll look forward to seeing you then.B:See you then.Conversation 9A:What typer of peopke do you work with most effectively?B:I tend to work well with people who are confodent abnd 's more difficult for me to be around timid people,because I movequickly and I am decisive.A:What things impress you in your colleagues?B:I admire and work best with people who are of good character and also think confidence and enthusiasm is positive in any business environment.A:What are some of the things your supervisor didi that you disliked?B:The only thing I really don't like is to get feedback infront of want to hear good and bad feedback in private,so that I have time to think and react to the issue without other believethat's the fair way to improve learning or to change future behavior.A:How do you orgnize and plan for major projects?B:I love to brainstorm a best,worst,and most likely ,I set a timetable that's I usually find is that some combination of my schedule easliy as these things unfold because I've alreadyvisualized what could happen and how I'd react.A:Describe an exoerience when you had to work under great pressure.B:I had to complete an end of quarter report once while I wason the road for two consecutive amount of telephoning back and forth was incredible,because I could't bring my office files with I had a great secretary and a logical filling system,so we located everything we needed.A:How do you manage your time in a typical day?B:I've always given priority to work with estabishedcilents,because they offer a better risk/return last thing I do is general correspondence,especially internal coorespondence,which Itake care of at the end of the day or week.A:Describe a time when you acted on someone's suggestion.B:I changed my open office hours because several of my employees found it difficult to visit me except in the early mornings.Conversation 10A:How are you,Mr Wilson?I am Tina.B:Glad to meet you,.A:Please have a know our employment of focer has already given you the information about your employee contract,but I'd like to go over the main details again before ,you'll be getting amomthly ,you'll be getting a monthly salary,with one month paid vacation after one year of service.B:That's what I undestand.A:You'll be covered by our medical plan while on you'll be middle-management,you're expected to be available up to hours past normal working approved time over that will be paid at time and a half,which you can take as salary or time off.B:Exactly my understanding.A:A reasonable number of sick days will be covered by the extended illness will be convered by you read the other terms of the contract?B:Yes,I have.A:Do you have any other questions?B:Just noticed an item about that a possibility for me?A:Yes,it is,but you'll have to discuss the details with your manager.B:That's acceptable.A:,if you'll just sign here,you can start work in 3 days.Rattling OffCreditors have better memories than debtors.Benjamin FranklinMan errs as long as he strives.GoetheIf you get into difficulties,it is not the fault of your parents;you should not be the responsibility onto others,and to learn to learn from it.Bill Gates。

A：卖家Tom B:买家JohnA：Good moring, , I’m Tom, What Can I do for you?B: Well. These toy looks nice. Are those your products? A:Absolutely, they are all our products, I’m John, sales manager of the Dongguan toys Import & Export Corp. here is name card, please.B: Thanks. your company must have a long history.A:Well, our company has engaged in the manufacture and export of toys for more than ten years. Our products enjoy a good reputation and have been sold all over the world.B:I’m quite sure of it. And I'm very interested in your products.Could you tell me something about your toys A:ok，we have the toppest designer to design the products and it will appeal to the children . Woud you like to have a look ?B: Yes I’d like to.A: This way please.B:Oh,the toys looks so cute and I especially like this one. A:Thanks. It’s only been on the mar ket for a few months, but it’s very popular.B:How much about it ?A:The price is $200 each. If you like it .We may give a discount .B: Let me see. Could you give me the catalogue?A: Here’s the p rice list. If you require specifically, we can give you firm offers.B:That’s fineA:And How many do you want ?B:3000 each for these items.but the prices seem too high. A:I’m sorry to hear that.You’re our old customer. You know that we don’t do much bargaining.B: But in fact your prices are usually a bit too high.A: You should know the price can’t separately from quality. If you’ve got a good product, the users won’t worry too much about the price.B: That sounds reasonable.but all users want both quality and price. They want the best value for their money. If you don’t make any move, we have to turn to other suppliers. A: Please don’t rush to conclusions so quickly. How about5%? Only because we are old friends I shall you 5% off the price.that is the best we can do.B: Thank you. Ok I accept.By the way ,do you quote( FOB or CIF?(你们是报离岸价还是到岸价？)A: It’s better to follow the usual proredure .We usually quote on FOB basis .What about your opinion?（我们通常在离岸价的基础上报价。

《商务英语》期末考试试卷(B)PART ONEQuestions 1-7. Read these sentences and the instructions that follow, which method does each sentence describe? For each sentence mark one letter (A, B, C or D) on your answer Sheet. (Example: You can dictate a message almost anywhere at your convenience.Answer: B)1. You speak, while your secretary types down your words.2. You have to speak slowly and very clearly.3. One of these methods can be used when you are in a hurry.4. While dictating, you use some tapes.5. One of the disadvantages of this method is that you are totally strange to the transcriber.6. The dictation is done with your speaking, a machine's recording, and your secretary's transcribing.7. The machine records your words and then provides the transcription.A. Dictation to your own secretary-"live" dictation, taken by a person who becomes familiar with your dictating characteristics.B. Dictation to a machine, with your secretary transcribing.Inexpensive cassette recorders provide great flexibility in dictation.You can dictate in the office, at home, in an automobile, in an airplane, and in any out-of-the-office situation. Your dictation tapes can be transcribed by being played back on modern transcribing equipment.C. Dictation to a machine, with a word-processing center providing the transcription in this case, the transcriber will probably not be familiar with your dictation manners and peculiarities.D. Other dictation methods, such as by telephone calls or by direct secretarial transcription at the typewriter. These methods are not routine but are used typically in "rush" situations. They require a slow voice speed and clear pronunciation.PART TWOQuestions 8- 11Read this text about South Korea's economic development, and choose the correct title for each paragraph for the box below. For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet. Do not mark any letter twice.The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely related with many other currencies, though the finance ministry will not say which ones. Obviously the U. S. dollar is the most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Koreaa huge advantage over Japan in the U.S. market.2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.3. And Korea has suffered set tacks before In the 1970s the government supported heavy industry, creating some big but useless enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.4. The Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese, not American Products. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness. Questions 8-118. Paragraph 1 . . . . . . .9. Paragraph 2 . . . . . . .10. Paragraph 3 . . . . . . .11. Paragraph 4 . . . . . . .A. Economy's developmentB. Lessons from the pastC. Korean products in U. S. marketD. Exports into AmericaE. Favorable economic backgroundF. Trade surplusG. Disadvantageous factorsPART THREEQuestions 12-16. Your friend works as secretary in a British company in China. He has written a letter in answer to a Canadian Customer's complaint. In each line there is one wrong word, write the correct word in the space on your Answer Sheet.Example:Mr. Davidson works hardly every day and he is a model worker . . . hard. . .Dear Mrs. David,I received your letter dated December the 21st complaining12. about the qualify of our TL135 camera! checked with our13. manager and I am now answer your questions: You can mail14. the flawed camera to us and paying the postage by yourself. Then15. upon receiving your package, we'll immediate send you a new one.16. And the postage is on us. I look forward to hear from you.Thank your for your letter.PART FOUR: TranslationTranslate the following paragraphs into Chinese.17. Card-holders of Holiday Sunshine Hotel automatically become registered members of its Reservation Network. They are able to enjoy the services offered by its member hotels. We encourage card-holders to use the card as often as possible, and they will be awarded with prizes when their marks reach a certain amount. Before checking into a hotel, please always reserve your room first. When you check out, you will only have to pay the member price.18. The new Holiday Inn has everything you need for a weekend of family fun or business travel. Conveniently located, the Holiday Inn is within walking distance to the hot springs and the downtown shopping area. Each room has a refrigerator, coffee maker, and hair dryer. Guests will enjoy the Holiday Inn's swimming pool, as well as a free Western or Chinese breakfast every morning.Part Five: WritingWrite a composition on the topic “Table Manners in China”, your writing should be no less than 120 words.Table Manners in China_________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ ________________________。

商务交际英语考试样题与讲评商务交际英语考试样题与讲评商务交际英语（Business Communication English）是国际商务领域中使用最广泛的语言之一。

为了帮助考生更好地掌握商务交际英语，本文将提供一份样题及讲评，以供参考。

一、样题题目：请根据以下情境，用商务邮件的形式给客户写一封回复信，内容包括对客户的询问进行回答，并适当推销公司的产品或服务。

情境：你是一家销售按摩器材公司的销售经理。

一个客户写信给你，询问你们公司的按摩器材是否有某种特殊功能。

尊敬的客户，感谢您对我们公司的关注。

我很高兴得知您对我们公司的按摩器材感兴趣。

以下是关于您询问的特殊功能的回答：我们的按摩器材确实具有您所描述的特殊功能。

这种特殊功能使得我们的产品在市场上具有很强的竞争力，能够帮助您在繁忙的工作之余放松身心，缓解疲劳。

除此之外，我们的产品还有其他许多优点。

例如，采用先进的技术，能够提供多种按摩模式，满足您不同的需求。

另外，我们的产品在设计上也考虑到了人体工程学，使用起来非常方便和舒适。

如果您对我们的产品感兴趣，我们很乐意为您提供更多的信息和帮助。

我们公司一直致力于为客户提供最优质的产品和服务，希望能够在未来与您建立长期的合作关系。

再次感谢您的关注和支持。

如果您有任何其他问题或疑虑，请随时与我们联系。

此致，敬礼！[您的名字] [您的职位] [公司名称] [联系信息]二、讲评1、文章结构清晰，语言得体，符合商务交际英语的规范。

2、对客户的询问进行了详细回答，并针对产品特点进行了适当推销，符合题目要求。

3、在推销过程中，注意到了强调产品的优势和特点，同时尊重客户的需求和利益，没有过分强制推销的语气。

4、结尾使用了正式的礼貌用语，并提供了公司名称和联系信息，符合商务礼仪。

三、注意事项1、在回答客户询问时，要注意语言的准确性和清晰度，避免含糊不清或误导客户。

2、在推销产品时，要结合客户的需求和利益进行讲解，不要过于强调自身利益而忽略客户的需求。

商务英语面试对话英文以下是一段商务英语面试对话的英文：Interviewer: Good morning, can you introduce yourself and tell us why you are interested in this position?Candidate: Good morning, my name is John and I have a degree in Business Administration. I am interested in this position because I have a passion for sales and marketing, and I believe that my skills and experience would be a great fit for this role.Interviewer: That's great to hear. Can you tell us about your previous sales experience?Candidate: Sure, I have worked as a sales representative for two years at XYZ company. During my time there, I was responsible for developing new business relationships, managing existing accounts, and achieving sales targets. I also worked closely with the marketing team to develop and implement effective sales strategies.Interviewer: Excellent. How do you handle difficult customers orsituations?Candidate: I believe that communication is key in handling difficult customers or situations. I always try to listen to their concerns and find a solution that meets their needs while also aligning with the company's goals. I also try to remain calm and professional, even in challenging situations.Interviewer: That's a great approach. Can you give an example of a successful sales campaign you have led?Candidate: Yes, at XYZ company, I led a sales campaign that focused on targeting a new market segment. We developed a targeted marketing strategy and worked closely with the sales team to identify potential customers. As a result, we were able to increase sales by 20% within six months.Interviewer: Impressive. Finally, why do you think you would be a good fit for our company?Candidate: I believe that my skills and experience align well with the requirements of this position. I am a motivated and results-drivenindividual who is passionate about sales and marketing. I am also a team player who is always willing to go the extra mile to achieve success.。

商务英语期末考试试题一、选择题（每题2分，共20分）1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Consumer to Consumer2. Which of the following is not a function of a business plan?A. To attract investorsB. To guide the company's operationsC. To provide a detailed financial forecastD. To serve as a marketing tool for the company3. In international trade, the term "FOB" stands for:A. Free On BoardB. Freight On BoardC. Full Ownership BroughtD. Final Offer Before4. Which of the following is an example of a non-tangible product?A. A bookB. A software programC. A carD. A painting5. The process of evaluating the potential risks and returns of an investment is known as:A. BudgetingB. ForecastingC. Risk assessmentD. Profit analysis6. What does "ROI" commonly stand for in business?A. Return on InvestmentB. Risk of InvestmentC. Revenue of IncomeD. Rate of Increase7. A SWOT analysis is used to identify:A. The strengths, weaknesses, opportunities, and threats of a businessA. The strengths, weaknesses, opportunities, and targets of a businessB. The strengths, weaknesses, opportunities, and tactics of a businessD. The strengths, weaknesses, opportunities, and trends of a business8. Which of the following is a type of financial statement?A. Balance sheetB. Cash flow statementC. Income statementD. All of the above9. The term "due diligence" in business refers to:A. The process of verifying all financial records before a transactionB. The process of conducting market researchC. The process of negotiating the terms of a contractD. The process of conducting a SWOT analysis10. In the context of business, "synergy" refers to:A. The combined effect of two or more agents that is greater than the sum of their individual effectsB. The process of merging two companiesC. The ability of a company to operate independentlyD. The process of reducing costs by eliminating redundancies二、填空题（每题1分，共10分）11. The process of identifying, analyzing, and mitigating potential risks in a business is known as _______ management.12. A company's _______ is the total value of its assets minus the value of its liabilities.13. The acronym "M&A" stands for _______ and Acquisition.14. The _______ is the rate at which a company can convertits inventory into cash.15. In a business context, "scalability" refers to theability of a company to _______ its operations.16. A _______ is a document that outlines the terms andconditions of a transaction.17. The _______ is the process of determining the price at which a product or service is sold.18. A _______ is a type of investment that is not easily converted into cash.19. The _______ is the difference between the cost of goods sold and the selling price of the goods.20. A _______ is a type of contract where the seller retains ownership of the goods until certain conditions are met.三、简答题（每题5分，共15分）21. Explain the difference between a sole proprietorship anda partnership in terms of ownership and liability.22. What are the key components of a business plan, and why are they important?23. Describe the process of conducting a market analysis fora new product launch.四、论述题（每题15分，共30分）24. Discuss the importance of cultural awareness in international business and provide examples of how it can impact negotiations and business relationships.25. Analyze the impact of technological advancements on the global business environment, focusing on e-commerce and digital marketing.五、案例分析题（共25分）26. Case Study: "GreenTech Innovations" is a startup company that has developed a revolutionary solar panel technology. The company is now looking to expand its operations and is considering various options for funding, including venture capital, bank loans, and crowdfunding. Discuss the advantages and disadvantages of each funding option and recommend the most suitable option for GreenTech Innovations, providing a rationale for your recommendation.注意：请在规定时间内完成试题，确保答案的准确性和完整性。

《商务英语》期末试题与答案1、FOB(Free On Board)：船上交货2、 CIF(Cost、 Insurance and Freight)：成本、保险费加运费3、L/C：信用证（Letter of Credit，L/C）4、B/L：提单（Bill of Lading,B/L）5、D/P，Documents against Payment 付款交单6、 D/A 全称为documents against acceptance 承兑交单Translate the following Chinese into English:1.请随时向我方报告下列货物的最新价格。

Please keep us informed of the latest quotation for the following items.2.我方打算按照当前的国际市场价格给你报个价。

We are prepared to give you a quotation which is based upon the prevailing international market price.3.很遗憾，我们的价格与你方还盘之间的差距太大。

I’m sorry the difference between our price and your counteroffer is too wide. 4.能不能互相让步我想我们双方都坚持自己的价格是不明智的。

How about meeting each other half way? I don’t think it wise for either of us to insist on his own price.5.我们不能做这笔交易因为卖方提价百分之五并降低数量百分之二十五。

We cannot do the business, because the sellers have increased their price by 5% and reduced the quantity by 25%.6.关于价格问题，我认为在购买商品时，应该考虑的不仅是价格，还有品质。

商务英语期末考试题及答案一、选择题（每题2分，共20分）1. Which of the following is NOT a common business practice?A. Negotiating contractsB. Attending business meetingsC. Watching TV during work hoursD. Networking2. The term "due diligence" refers to:A. The process of making coffeeB. The process of thoroughly investigating a businessC. The process of paying billsD. The process of filing taxes3. What does "B2B" stand for in business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Environment4. In a business context, "ROI" stands for:A. Return on InvestmentB. Risk of InvestmentC. Rules of InvestmentD. Revenue of Investment5. What is the purpose of a SWOT analysis in business?A. To analyze the strengths and weaknesses of a companyB. To analyze the strengths and opportunities of a companyC. To analyze the weaknesses and threats of a companyD. All of the above6. The term "blue chip" is used to describe:A. A high-quality, stable companyB. A new, innovative companyC. A company that is struggling financiallyD. A company that is environmentally friendly7. What does "IPO" stand for?A. International Product OfferingB. Initial Public OfferingC. International Product OrderD. International Product Operation8. Which of the following is a form of non-verbal communication in business?A. EmailB. Body languageC. Phone callD. Memo9. The acronym "PEST" in business analysis stands for:A. Political, Economic, Social, and TechnologicalB. Product, Equipment, Service, and TechnologyC. Plan, Execute, Strategy, and TechnologyD. Performance, Evaluation, Strategy, and Tactics10. What is the primary goal of a marketing strategy?A. To increase market shareB. To decrease costsC. To reduce competitionD. To decrease the company's workforce答案：1. C2. B3. A4. A5. D6. A7. B8. B9. A 10. A二、填空题（每空1分，共10分）11. The process of exchanging goods or services for money is known as _________.(交易)12. A company's _________ is its most valuable asset.(品牌)13. The term "synergy" refers to the concept that the whole is greater than the sum of its parts, which is often used in _________.(商业合并)14. In business, a "prospect" is a potential _________.(客户)15. A "feasibility study" is conducted to determine the_________ of a project.(可行性)16. The acronym "R&D" stands for _________ and Development. (研究)17. A "balance sheet" is a financial statement that providesan overview of a company's _________.(财务状况)18. "E-commerce" refers to the buying and selling of goods or services using the _________.(互联网)19. "Outsourcing" is the practice of hiring another company to perform _________.(任务)20. The term "intellectual property" refers to creations of the mind, such as inventions, literary and artistic works, designs, and symbols, names, images, and _________.(品牌)答案：11. 交易 12. 品牌 13. 商业合并 14. 客户 15. 可行性 16. 研究17. 财务状况 18. 互联网 19. 任务 20. 品牌三、简答题（每题5分，共20分）21. Explain the concept of "branding" in business.品牌在商业中的概念是指通过名称、术语、标志、设计、符号或任何其他特征来区分一个公司的产品或服务。

商务英语面试情景对话当参与商务英语面试时，面试官可能会通过情景对话来考察你的沟通能力、商务词汇和相关技能。

以下是一个可能出现在商务英语面试中的情景对话：面试官：Good morning! Please have a seat.求职者：Good morning! Thank you.面试官：So, let's start with some questions about your experience. Can you tell me about a challenging project you've worked on in the past?求职者：Certainly. In my previous role at XYZ Company, I was tasked with leading a cross-functional team to implement a new customer relationship management system. The challenge was integrating it with our existing processes while ensuring minimal disruption to daily operations.面试官：That sounds complex. How did you handle the communication within the team during this project?求职者：Communication was key. I held regular status meetings, implemented a project management tool for real-time updates, and ensured open channels for team members to voice concerns. This helped in maintaining transparency and addressing issues promptly.面试官：Impressive. Moving on to language skills, how comfortable are you with negotiating contracts in English?求职者：I'm quite comfortable negotiating in English. In my previous role, I successfully negotiated several contracts with international clients, ensuring terms were clear and mutually beneficial. I also have experience in reviewing legal documents to ensure compliance.面试官：Great. Let's shift to a hypothetical situation. Imagine you are representing our company in a business meeting with a potential overseas client. How would you approach building rapport?求职者：Firstly, I would do thorough research on their business culture and etiquette. During the meeting, I would start with a polite greeting, express genuineinterest in their company, and find common ground to establish a connection. Additionally, I would use appropriate business etiquette and ensure effective listening to understand their needs.面试官：Excellent approach. One last question –how do you stay updated on industry trends and changes?求职者：I regularly attend industry conferences, subscribe to relevant publications, and participate in online forums. Networking with professionals in the field and being a member of industry associations also keeps me informed about the latest developments.面试官：Thank you for sharing that. We appreciate your time today.求职者：Thank you for the opportunity. I look forward to the possibility of contributing to your team.这个对话涵盖了项目管理、团队沟通、谈判能力、商务会谈以及行业了解等方面，展示了求职者在商务环境中的应对能力和专业素养。

商务英语面试口语(总2页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--商务英语面试口语这是一篇由网络搜集整理的关于商务英语面试口语的文档，希望对你能有帮助。

面试 Job InterviewInterviewer: Can you tell me a little bit about yourself?你能简单介绍一下自己吗?Interviewee: I am a graduate of a technical university and have been employed as a technician with Company # for approximately 10 years.我毕业于一所科技大学，在#公司做技术人员快十年了。

Interviewer: Please explain why you are interested in leaving your current position and please elaborate on your technical skills.请告诉我你为什么辞去现在的工作。

请具体说明你的技术专长。

Interviewee: I am looking for a growth opportunity, which Ifeel is not available at my current employer. In terms of skills, I am Microsoft certified in Windows XP and several other operating systems.我在寻找发展机会，但是现在任职的公司不能提供给我这样的`机遇。

关于技术，我有Windows XP 和其他几个操作系统的微软证书。

Interviewer: Where do you see yourself five years from now?根据你的个人发展目标，你认为自己五年以后会怎样?Interviewee: I see myself in a management position. 我想进入管理层。

非试卷类课程考核说明《商务英语视听说》课程考核说明一、课程名称：商务英语视听说二、课程性质及学分：专业基础平台课2学分三、考核方式：随堂口试四、考核对象：国际经济贸易专业（本科）1202班五、考核目的：通过本学期商务英语课程的学习，此次考试旨在对学生掌握的课堂学习情况进行检测，对学生的英语能力表达进行评估。

六、考核要求（一）考核内容考试内容：（Conversation + Knowledge Q & A）Conversation：主要目的为考核学生词汇量及口语表达能力。

每班学生分为A、B 两组。

每组中学生采取自愿组合的方式再分为若干小组，每小组人数2人。

根据老师提前公布的英文情景话题，随机抽取其中之一进行脱稿演示。

要求考生每人话题内容不得少于200词；用词准确，符合英语国家口语表达惯例；无语法错误。

Conversation考试时间为每组5分钟。

（内容见附1）Knowledge Q & A：在Discussion会话结束后进行。

每位学生需随机抽取回答两道问题进行回答，内容涉及本学期所学词汇、句型翻译、商务小常识。

知识问答环节部分每位考生时间为2分钟。

（二）评分标准本次考试总分为100分，考试成绩占学生期末总成绩的50%，平时成绩占期末总成绩50%；具体评分细则如下：内容充实（50），流利程度（20分）符合英语国家口语表达惯例（10），无语法错误（20）。

（三）随堂口试考试要求考生必须带身份证或者一卡通，否则不准参加考试。

考试时间：2014年12月第十五周、十六周任课教师：郑凤阁附件1：Situation ①（70分起评）Work in pairs; make up a dialogue according to the following situation.You, a graduating student from Euriasia University of marketing studies, is applying for a position of MD in a company. Your interviewer, Mr. Luo is interviewing you. Situation②This is an organization chart of ADMT Corporation Ltd. Try to make a dialogue with your partner.Student A gives a brief introduction of ADMT Co.Ltd,Student B asks questions about the departments and responsibilities and StudentA uses the information in the chart to answer.Situation③（60分起评）Work in pairs. Use the following information to make a phone dialogue with your partner.Situation④（80分起评）Make up dialogues according to the following situations1.You are going to attend an exposition in London next month. Phone the booking. office of an airline to reserve a ticket for the travel.2.You are flying to Melbourne on business. Now you are at the check in counter, waiting to check in. Your partner plays the role of the check-in agent.3.You work in a company which specialises in producing video cameras. You have been invited by one of your business associates to attend a trade exhibition in their country. As well as some personal belongings like clothes and a laptop computer, you have brought with you a video camera (which is dutiable) as a sample. Now you are going through customs. Design a dialogue between you and the customs officer.Situation⑤（80分起评）Think of a new product you’ve bought lately and show it to the teacher. Tell students in your group about:a.The features and selling point of the productb.Why you decided to buy itc.How it works or tastes, etc.Situation⑥（70分起评）You are about to take a visitor who is interested in Chinese food to a restaurant. Recommend same local specialties, ask for comments, and take the initiative when paying the bill。