物管处日常中英文

物业管理服务现场中英文对照1 目的规范物业管理服务现场的英文翻译。

2 范围集团下属各一线物业公司。

3 职责3.1 集团物业管理部负责组织本规范的编制、修订，以及监督执行。

3.2 各一线物业公司结合自身情况对本规范提出修订建议，并落实执行。

4 应用说明4.1 自本规范下发之日起，需要使用英文的标识、公文及日常用语等内容，需严格遵照本规范要求执行。

本规范未含括的标识、公文、对话等物业管理用语，各一线公司可自行聘请当地权威翻译机构或专业人员进行翻译，以确保翻译的准确性，并报集团物业管理部备案。

4.2 非涉外项目，服务现场应注意避免在不必要的场合过多使用中、英双语标识。

5 物业管理常用语中英文对照5.1 标识类5.1.1 普通标识5.1.1.1 小区平面图、小区交通导向示意图Residential Quarter Chart / Residential Quarter Route Map5.1.1.2 出口、入口、安全出口、无障碍通道、消防通道Exit/ Entrance / Safety Exit / Barrier-free Access / Fire Exit5.1.1.3 磁卡感应器（读卡器）、推（门）、拉（门）Card Reader / Push / Pull5.1.1.4 请访客按键“房号+#”，与业主联系开门。

Press “Rm. No. + #” to speak to the resident.5.1.1.5 消防疏散示意图Fire Exit Route Map5.1.1.6 电梯维修，暂停使用Out of Service, Elevator Undergoing Essential Maintenance5.1.1.7 消防栓、消防报警按钮（发生火警请按下该按钮）Fire Hydrant / Fire Alarm Button (press this button in case of fire)5.1.1.8 私家车位、自行车（摩托车）停放点Private Car Parking / Bicycle & Motorcycle Parking5.1.1.9 顾客意见箱、访客登记处Suggestion Box / Visitor Registration5.1.1.10 请您出示有效身份证件进行登记Please show valid ID card for registration5.1.1.11 泳池开放时间、喷泉开启时间、深水区、浅水区、水深1.2米Swimming Pool Opening Hours / Fountain Opening Hours / Deep-Water Area / Shallow Water Area / Water depth 1.2m5.1.1.12 男洗手间、女洗手间、更衣室、女/男更衣室Men’s Restrooms / Women's Restrooms / Dressing Room / Female/Male Dressing Room5.1.1.13 监控中心Monitoring Center5.1.1.14 （会议室、棋牌室）使用中、空置中(Conference Room / Chess & Cards Room) Occupied / Vacant5.1.1.15 价格公示牌、服务项目一览表Price List / List of Services5.1.1.16 24小时服务电话、消防报警电话、交通报警电话、求救电话、医疗急救电话24-hour Phone Service / Fire Alert Number / Traffic Accident Alert Number / Emergency Alert Number / Emergency Number for Medical Services5.1.1.17 垃圾桶（果皮箱）、可回收垃圾、不可回收垃圾Garbagebin / Recyclable Garbage / Non-recyclable Garbage5.1.1.18 请爱护草坪！Please keep off the Grass!5.1.1.19 正在维修中、正在清洁中、正在养护中Under Repair/ Cleaning in Progress /Maintenance Work in Progress5.1.2 警示标识5.1.2.1 请随手关门、防止陌生人尾随Please close the door behind you and help prevent unauthorized entry5.1.2.2 此门自动开闭，请勿推拉Please do not push or pull the automatic door5.1.2.3 机房重地，危险场所!非授权人士请勿进入Equipment Room, Danger! No Unauthorized Access5.1.2.4 有电危险！防止儿童靠近Beware of Electric Shock！Keep Children Away5.1.2.5 有人工作，严禁合闸！Machine being worked with, Do not switch it on！5.1.2.6 油漆未干，请勿触摸！Wet Paint. Please do not touch!5.1.2.7 儿童乘坐电梯，须有成年人陪同。

物业管理用英语怎么说物业管理是指业主委托物业服务企业依据委托合同进行的房屋建筑及其设备，市政公用设施、绿化、卫生、交通、生活秩序和环境容貌等管理项目进行维护，修缮活动。

那么你知道物业管理用英语怎么说吗? 下面跟着店铺一起来学习一下吧。

物业管理的英语说法1：estate management物业管理的英语说法2：property management物业管理相关英语表达：土地及物业管理 Land and Property Management小区物业管理 property management of residence物业管理部 Property management department物业管理委员会 committee of property management建设与物业管理 Construction Management and Property物业管理师 Certified Property Manager物业管理的英语例句：1. Property management service contract is one of a new - style civil contracts.物业管理服务合同是一种新型的民事合同.2. Property management should specialization when the trend the road of development.物业管理应当走向专业化发展的道路.3. For HuaiNan City an example, establishes unconquerable force's estate management.给淮南一个榜样, 创立钢铁长城般的物业管理.4. Responsible for company's property management and contact maintenance for services when necessary.负责公司物业管理的对口联系及监督工作(含日常清洁)以及联系维修.5. The second part analyzing the subjects of real estate management contract.第二部分、物业管理合同主体分析.6. The community management company. It offers very good community services.社区物业管理公司, 他们提供非常好的社区服务.7. Group mainland property management officers have a customer - first culture.集团旗下内地物业管理分公司的同事秉持[以客为先]的态度.8. Property: Who will break the development bottleneck property management industry?物业: 谁来打破物业管理行业发展瓶颈?9. Property management companies use security video technology to protect stores and malls.物业管理公司使用安全视频技术,以保护商店和购物中心.10. The Lessee shall abide by the rules of property management Company.乙方应遵守物业管理有限公司对小区的各项规定.11. How to determine the time limit of stage property management, etc.前期物业管理的时间界限如何确定?12. We provide service as property management, investment and hotel management consultant, etc.公司经营范围:物业管理、酒店管理顾问、实业项目投资咨询等.13. Property Management Area parking fees and use the proceeds are?物业管理区域内车辆停放收费及收益用途是怎样的?14. The entire rental includes: Property Management Heating cable TV hotel - standard Housekeeping Service.租金包括: 物业管理,暖气,有线电视,宾馆标准客房服务.15. PMAC staff help owners form Owners'Corporation at an owners'meeting.在业主大会上,[物业管理谘询中心]的职员协助业主成立业主立案法团.。

物业管理情境英语一-------空调维修夏季到来．持续的高温天气让大家都酷暑难耐。

又是一个炎热的下午，张小姐打电话到客服中心，客服小王接听了电话。

Summer has come, Sustained high temperature makes people intolerable. This afternoonMiss Zhang called to service center,Wang,an assistant o f t h e C e n t e r a n s w e r e d t h e c a l l. 小王：您好，客服中心，请问有什么能帮你吗? W a n g:G o o d a f t e r n o o n，w h a t c a n I d o f o r y o u? 张小姐:你好，我是12楼XXX公司的行政主管。

我们办公室的空调好像出问题了，你们能帮忙看一看吗？Miss Zhang:Hello, this is the Admin Supervisor from XXX Company on 12thfloor.The air conditioner of our office doesn't work. Could yo u c o m e t o c h e c k? 小王：好的，我们马上就到。

Wang：No problem, we'll come soon．小王和维修人员立刻赶到了12楼，对该区域的中央空调系统进行了检测。

发现是空调过滤网堵塞，维修人员迅速对过滤网进行了清洗疏通。

空调很快就运行正常了。

Wang and a maintenance worker went to Miss Zhang’s office．They ch eck theair conditioner system of this area and then found out that the f ilter hasbeen blocked．They cleaned the filter and the air conditioner could worksoon．小王：张小姐，进入夏季空调经常运行，长期的工作导致过滤网集聚大量的灰尘，我们会定期给空调进行过滤网清洗，有需要的话可以联系我们。

公司、企业各部门英语翻译---------------------------管理高层：.总公司：Head Office董事室: Director's Office董事长室Chairman's Office执行董事助理: The assistant of the executive director总经理室：General Manager Office （总经理室：GM）财务总监CFO=chief finanical officer开发部 Development Dept.财务部Finance Dept. // 财务部经理Finance Dept. Manager, 人事行政部: The Personnel Administration Department人事行政部Personnel & Admin Dept.秘书室Secretary Room 策划部Planning Dept.预算部Budget Dept. 市场部Marketing Dept.工程设计部Construction & Design Dept. 样品室 Sample Room 会议室Meeting Room保卫室Safe-Guarder Room /Guard Room策划部主管Supervisor/Director of Planning Department传达室reception room食堂工作间 Canteen workshop 值班室Room on-duty质量安全部 Quality Safety Department部门经理办公室：Section manager's office质量和安全部Quality & Safety Department商务接待室：Business anteroom会客室——Meeting Room发行部——Publish Dept.技术部——Technology Dept.行政部——Administration项目部——Project Dept.设计部——Design Dept.餐厅——Cafeteria保安室——Guard Room储藏室——Store Room技术质量部 Technical quality department,市场运行部market movement department,设计开发部design development departmentVIP贵宾室 --VIP room副总经理 ---Office of the general assistant manager助理室---the office of the assistant经理室---the office of the manager会议室---the conference room档案室 ---the file room签约室一---Reception Room one签约室二 ---Reception Room Two签约室三--- Reception Room Three更衣室---Dressing Room办公室---office储藏室---closet财务部---accounting department策划部---strategy department(division)副总室 ---the office of vice president营销部---the sales department工程部--- engineering department总师室--the office the general engineer经理室---office of the manager物业管理 ---property management促销部 sales promotion Dept.总务部 Gernal affairs Dept.策划部,启化部.drafting barracks营业部 Business Offices公共关系部Public Relations Dept.***************************************W.H.Planning 是指华盛敦的计划W.H.Planning Architect 是指华盛敦的计划策划者.行政部administration department 经理室manager's office销售部marketing deparment电脑室computer center // 业务部business department经理室general manager's office客服部consumer service department 洗手间restroom 主任室director's office档案室muniment room // Archive Room （档案）/Document Room（文件）工程部engineering department 策划部scheme department办公室秘书office secretary副经理室 Assistant manager room //销售部sales department培训部training department 采购部purchases department // 茶水间tea room 会议室conference rooms 接待区receptions areas 前台onstage弱电箱weak battery cases 员工区 work areas董事长 Board chairman 或者Chairman of the board营销总公司 sales general company综合办公室主任 Director of Administration Office对外销售部经理 manager of Foreign sales department 或者Foreign sales manager电子商务部经理 manager of electronic commerce department 或者electronic commerce manager电子商务部副经理 deputy/vice manager of electronic commerce department或者electronic commerce deputy/vice manager市场策划部副经理 deputy/vice manager of Marketing Department或者Marketing Department-Deputy Manager客户服务部经理 manager of customer service department 或者 customer service manager办事处主任 director of office 副总经理室 vice general manager网络市场部 networks marketing room 技术质检部 technique and quality checking room会议室 meeting room //多功能厅 multi-usage room国际贸易部 international marketing department国内销售部 domestic sales department //洽谈室 chatting room 贵宾洽谈室vip chating room // 休闲室 lounge //生产部 production department 供应部 providing department男女洗手间 woman/man's toilet男浴室 man's washing room女浴室 woman's washing room总经办 General Administrative Office复印室 Copying Room //会议室 Boardroom // 机房 Machine Room //信息部Info. Dept. 人事部 HR Dept.财务结算室 Settlement Room // 财务单证部 Document Dept.董事、总裁 President Office董事、副总裁 Director Office / Vice-President Office总裁办公室 President’s Assistant Office总裁办、党办 President’s Assistant Office General Committee Office 资产财务部 Finanical Dept.欢迎您的下载，资料仅供参考！致力为企业和个人提供合同协议，策划案计划书，学习资料等等打造全网一站式需求。

物业管理英语Lesson 1Part 1：Greetings ( 问候)短语1.Good morning / Good afternoon / 早上好/ 下午好/Good evening / Good night 晚上好/ 晚安2.Mr.=mister / Miss / Mrs. 先生/ 小姐/ 夫人3.Long time no see……好久不见4.Nice to meet you 认识你好高兴5.Have a nice day / 祝你有愉快的一天Have a nice week-end（周末）周末愉快/Have a nice holiday （假期）节日快乐短句1.a: How do you do ? 您好！（初次认识）b: How do you do ? 您好！（回应）2.a: How are you? How are you doing? 您好吗（日常打招呼）B: I am fine, thanks. And you? 很好，谢谢！你好吗？Park 2：Extend Your Thanks & Apologize 道谢与道歉短句1.Please（请）accept my apologize（道歉）请接受我的道歉2.I am sorry about that / I am sorry to hear that关于这个事情我好抱歉3.Thank you 谢谢Thank you very much / so much 十分感谢You are welcome（欢迎）不用客气4.Sorry to kept you waiting（等候）抱歉，让你久等了That is all right / Never mind（介意）/ That is ok 没关系5.Sorry to disturb（打扰）/ interrupt（打断）you抱歉，打扰/ 打断（谈话）一下Lesson 2Offering & asking for help 提供与请求帮助短语1.Please follow（跟随）me / This way please 请跟我来/ 这边请2.Excuse（原谅）me, would you please……不好意思，请问可不可以……短句1.May I help you? / What I can do for you? 有什么可以帮你呢？2.May I have your room (房间) / apartment（公寓）number please?请问你的单元号码3.Which floor（层）please? 请问哪一层？4.May I have your name please? 请问您贵姓名5.Which company（公司）do you want? 请问您找哪间公司呢？Which company / apartment / would you like to visit（拜访）?6.Would you please do me a favor? 请问可以帮我吗？7.I am sorry, I could not understand（理解）.抱歉，我不太明白你的意思8.Would you please wait a moment（片刻）. I transfer（转）the phone（电话）to the English service（服务）. She might (可能) help you.请稍等，我帮你转去英语服务，她可能帮到你。

物管处：1、——可以帮我把这份文件发到台湾吗？Could you help me to fax this to Taiwan?——很抱歉。

我们这里的传真机不可以发国际传真。

Sorry, this fax-machine is not for international.2、我想要借用一下梯子？May I borrow this ladder/stepladder?3、请帮我把这份文件复印3份。

Please give me three copies of this paper for me, thank you!4、最近有一段时间不在家，可以把钥匙托管在物业吗？We will be out for some days. Shall we put our keys here?5、——可以请物业帮忙接收一下快递吗？Could you receive the EMS for me?——好的，请先签一下委托书。

Ok, please sign this letter of attorney.维修用语：1、我们家的净水器出水小，可以请师傅过来维修一下吗？There’s something wrong with our water cleaner/purifier. Could you ask somebody to have a look?2、厨房里的水槽下方漏水。

There is water leaking from somewhere in the kitchen.3、次卧窗户漏水Water leaking in the guest room4、客厅墙面有裂缝/发霉There’s a fissure/mil dew in the wall of our living room.5、北阳台天花涂料脱落The painting on the ceiling of the north balcony is falling off.6、厨房水槽上水龙头松动The tap/water faucet in the kitchen is loosen.7、客卫卫生间马桶堵塞The closestool in the guest’s washing room is blocked up.8、客卫台盆龙头漏水The tap/water faucet in the guest washroom is leaking.9、——主卧灯不亮The light in the main bedroom couldn’t be switched on.——家里是否备有灯泡？是否需要我们提供？Do you have any spare bulb at home?Do you need our light bulb?——家里没有。

物业管理专业英语物业管理专业英语是指在物业管理领域中使用的英语专业术语和表达方式。

物业管理是指对房地产物业进行全面管理和运营的一种管理方式，包括房屋维修、设备设施管理、安全管理、环境卫生管理、客户服务等方面。

在国际化的背景下，物业管理专业英语的学习和掌握对于从事物业管理工作的人员来说至关重要。

以下是物业管理专业英语的一些常用词汇和表达方式：1. Property Management - 物业管理2. Real Estate - 房地产3. Facility Management - 设备设施管理4. Maintenance - 维修5. Security Management - 安全管理6. Environmental Management - 环境管理7. Tenant - 租户8. Lease Agreement - 租赁协议9. Rent Collection - 租金收取10. Property Inspection - 房屋检查11. Complaint Handling - 投诉处理12. Budgeting - 预算管理13. Energy Efficiency - 能源效率14. Emergency Response - 应急响应15. Customer Service - 客户服务16. Renovation - 翻新17. Occupancy Rate - 出租率18. Lease Renewal - 续租19. Property Valuation - 房产估值20. Landlord - 房东在物业管理专业英语中，常常会遇到以下场景和对话：1. 客户服务场景：Tenant: Hi, I'm having some issues with the plumbing in my apartment.Property Manager: I'm sorry to hear that. We will send a maintenance team to fix it as soon as possible.2. 租赁协议场景：Landlord: The lease agreement will be valid for one year, starting from July 1st.Tenant: Sounds good. I will sign the agreement and pay the deposit.3. 房屋检查场景：Property Manager: We will conduct a property inspection next week. Please make sure your apartment is clean and tidy.Tenant: Sure, I will prepare for the inspection.4. 投诉处理场景：Tenant: I have been experiencing excessive noise from the neighbors. Can you please address this issue?Property Manager: We apologize for the inconvenience. We will talk to the neighbors and take necessary actions.5. 预算管理场景：Property Manager: We need to prepare the budget for the next fiscal year. Please provide the estimated expenses for your department.Facility Manager: I will gather the information and submit it to you by the end of the week.以上是物业管理专业英语的一些常用词汇、场景和对话示例。

物业有哪些常用的英语物业服务行业对人员领域几乎都有涉及到，那么，面对一些外来人员，物业人员需要用英语进行沟通。

那么，物业常用的英语都哪些呢?下面由店铺为你提供的相关资料，希望能帮到你。

物业常用英语一、物业服务类：1、Hi! Can I help you?/How can I help you?/Are you being helped?您好!你有什么事吗?2、Did you make an appointment with him/her?你跟他/她预约了吗?3、One moment please, let me call him/her first.稍等,我给他/她打个电话.4、 Sorry to have kept you waiting.抱歉,让你久等了.5、 Would you like to show me your room card?你能够出示一下你的房卡吗?二、工程管理类：1、I am a manager. (project manager, resident construction manager, construction superintendent,controller ,staff member, engineer, technician, economist, supervisor, foreman, worker) 我是经理.(项目经理、驻工地总代表、工地主任、管理员、职员、工程师、技术员、经济员、检查员、工长、工人).2、My technical specialty is civil engineering.(chemical engineering, process, mechanical equipment ,electrical, instrumentation, piping, welding, furnace building, corrosion prevention, thermal-insulation, heating-ventilation, quality control).我的技术专业是土建工程.(化工工程、工艺、机械设备、电气、仪表、管道、焊接、筑炉、防腐、保温、采暖通风、质量管理).3、This is the mechanician(electrician, pipelayer, welder, carpenter, turner, blacksmith, builder, erector,riveter, rigger, concrete worker, engine-driver, repair worker).这是机械钳工.(电工、管工、焊工、木工、车工、铁工、建筑工人、安装工人、铆工、起重工、混凝土工、司机、修理工).4、Our construction site is south of Guangzhou, near the Zhujiang River.我们的工地在广州以南,靠近珠江.5、This is a plot plan (general layout ,general arrangement, detail ,section, erection ,flow sheet, PID,assembly, civil, electrical, control and instrumentation, projection, piping, isometric ) drawing.这是一张平面布置(总平面、总布置、细部、剖面、安装、流程、带仪表控制点的管道、装配、土建、电气、自控和仪表、投影、配管、空视)图.三、商务洽谈类：1、We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。

下列介绍“物管常用英文词汇”现只以简单形式编写，日后仍需修订，丰富内容，现时分类如下：A、建筑项目规划类:（Project Development）Site area 基地面积Typical floor标准层Basement地库Site coverage 覆盖率Exterior façade外立面墙体Building height建筑高度Interior 室内FAR ( floor area ratio)容积率Furnished unit全装配单元Greenery ratio 绿化率Unfinished unit毛坯房Car parking ratio车位比例Waiting hall 等候大堂No. of parking lots停车位数量Lift lobby电梯大堂Above grade 地上Staircases楼梯No. of storey楼层数目Below grade 地下Open space空间GFA ( gross floor area )建筑面积Lot boundary 地块红线Efficiency rate实际使用率Fence wall围墙Roof天面（屋面）Main exit主进出口Main floor首层Access road 进出通道Set back line退界线Fire vacant floor避难逃生层Section 切面Layout plan平面图Floor plan楼层平面图Usable floor area 实用面积Driveway行车路Guard post看更亭Pavement 行人路Fire exit消防出口River bank河岸Directory 指示牌Lawn / turf草地Clubhouse会所Landscape 绿化景观Swimming pool游泳池Main entrance主进出口Information center 咨询中心Main gate正门大闸Reception接待处Side door 侧门Reception counter接待柜台Path小径Control center 监控中心Play ground游乐场Garbage room垃圾房Floor level楼面水平标高Ground level地面水平Meter room表房AHU air handling unit 新风房Machine room机房Sump tank集水井Pump house 泵房Main switch room总开关房Lift machine room电梯机房FCU fan coil unit 盘管风机Ceiling light panel吊顶灯盘Workshop维修车间Condensate water pipe 冷凝水管TV antenna电视天线Gondola吊船（外墙维修清洁专用）Cradle吊架吊篮（清洗外墙）Power failure电力终断Plaza广场Atrium 中庭Shopping mall购物商场Shop front店铺门面Retail business 零售业务Elevator ( lift )电梯（直梯）Cable trunking电缆桥架Escalator 手扶电梯Conduit ( Electric ) 电线管B、公寓单元内部Apartment InteriorMain entrance 大门Maid room佣人房Nook早餐房Foyer 玄关Kitchen cabinet橱柜Living room客厅Exhaust hood 抽气装置Dining room饭厅Counter top地柜面Kitchen 厨房Basin counter洗手盆地柜Balcony大阳台Shower cubicle 花洒房V erandah小露台WC ( water closet )马桶Utility area 工作间Bathtub浴缸Corridor走廊Water tap 水龙头Bedroom睡房Combination faucet混合龙头Master bedroom 主卧Shower tray花洒盆Closet衣柜Jacuzzi 按摩浴缸Wardrobe衣物柜Washing sink洗涤大盆Bathroom 淋浴室Cooking stove煮食炉Powder room半套卫生间Room door 房门Storage储物Aluminum window铝窗Study 书房Sliding door移门Family room家庭房Curtain pelmet 窗帘盒Ensuite套间Intercom system对讲系统Swing door CCTV （close circuit TV）Wood floor parquet转门闭路电视木地板Video door phone system 可视对讲系统Wall painting墙面油色TV and board band outlets电视及宽带端口False ceiling 假天花（吊顶）Socket outlet电插座Access panel检修口Security system 保安系统Pipe duct管井Panic alarm报警系统Exhaust fan 抽气扇Floor drain地漏Doorframe门框Door handle 门把手Door stop门脚制Door closer闭门器Door lock 门锁Walk-in closet大衣物储藏室Railing护栏C、物管中心Property management centerReception hall 接待大堂Daily report工作日志Customer service客户服务Cashier 收银处Accounts department财务会计部Registration申办登记Administration department 行政部Circular /notice通告Personnel deportment人事部Duty staff 值班员工Notice board通告栏Technical department工程部Business center 商务中心Business hour营业时间Supervisor主管Work requisition 工作请修Environmental dept.环卫部Chargeable items有偿事项Inspection Chargeable service Agent service巡视收费服务委托服务Paid service 有偿服务Regular service常规服务Management service物管服务Customized service 个性化服务Household service 家政服务D、会所ClubhouseClub facilities 会所功能Club members会员Gym room健身房Beauty salon 美容美发Club manager会所经理Program节目Membership card 会员卡Sauna桑拿Mini bank (A TM)提款机Exercise room 运动室Playground游乐场Indoor pool室内游泳池Gift shop 礼品店Multi-function room多功能厅Meeting room会议室Game room 游戏室Flower shop花店Supermarket超市Post office 邮局Clinic医务室Library图书室Restaurant 餐厅Video & audio room影音室Snack bar小食吧Coffee bar 咖啡吧Outdoor patio室外平台Spa service水疗服务Ticket office 票务处Barbecue ( BBQ)烧烤Outdoor户外Children learning room Termination of service Adult activity room儿童学习室终止服务成人活动室Locker 储物箱Billiard room桌球室Indoor室内E、家电ApplianceWasher/ dryer 洗衣机/干衣机Dish washer洗碗机Gas stove煤气灶Oven 烤箱Waste disposal化骨机Electric cooker电煮食炉Refrigerator 冰箱Microwave微波炉Range hood抽油烟机Hanging and floor cabinet 吊柜及地柜Water filter 净水器F、淋浴房设备Wash room equipmentHot water heater 热水器Curtain rod浴帘杆Towel rack毛巾架Shower curtain 浴帘Toilet paper holder厕纸架Heat lamp浴霸Mirror 镜子Light trough灯槽Shaver socket须刨插座Exhaust ceiling fan 吊顶排气扇Water tap水龙头Garbage bin垃圾桶Basin 洗手盆Bidet净身盆（女用）Access panel检修口False ceiling panel 吊顶板Main switch总开关Waste water pipe污水管Water supply pipe Gas line V alves供水管煤气管开关佛门G、花园及园艺Garden and gardeningTerrace 露台Pets’ toilet宠物厕所Granite slab花岗石块Planter box 花槽Surface charnel明沟Walkway行人小路Manhole 窨井Lawn cutting打草Patio花园平台Garden bench 花园长椅子Irrigation system自动洒水系统Exercise equipment康体设施Lawn mover 推草机Gazebo凉亭Bridge桥Garden fence 花园护栏Garden light花园灯Garden signage花园标示River 河道Garden playground 花园游乐场H、杂项MiscellaneousWall bracket light 壁灯Mail box信箱Hand rail扶手栏杆Dead lock 死锁Hanging light吊灯Tumbler锁芯Water level 水位标高Combination lock密码锁Toilet cistern马桶水箱IC card IC智能卡Traffic light交通灯Fireplace壁炉Traffic sign 交通标志Door bell门铃Lamp post灯柱Decoration 装修Infrared light红外线Fitting out装修装饰Emergency 紧急事故Marble floor云石地板Water flow水流Carpet floor 地毯地面Seeping正在渗水Wooden floor木地板Seepage 渗漏Door viewer防盗孔Waste & soil drain排污水管Electric socket 电源插座Exhaust opening排气孔Window handle窗把手Water pressure 水压Built-in closet入墙柜Short circuit短路Air-con unit 空调机组Fire extinguisher灭火器Magnetic door contact门磁接触点（防盗）Remote control 遥控器Entry permit出入证Leaking漏水Hose reel 消防喉Handover移交Deposit押金Takeover 接收Meter仪表Meter reading仪表读数Security office 保安室Security 保安。

PART ONE1. advanced 先进的；高级的2。

skyscraper 摩天大楼3. water supply 供水4. power supply 供电5。

lighting 照明6。

air—conditioning 空调7. elevator(lift) 电梯8。

escalator 自动扶梯9。

cleaning facilities 清洁设施10. recreational facilities 娱乐设施11. transport facility运输设施12。

fire—fighting equipment 消防设施13. communication facility 通信设施14。

outline 列举15. tip 建议；提示16. security 安全17。

blackmail 讹诈18。

kidnap 绑架19。

community 社区20。

bus line 公共汽车线路21。

cheque 支票22。

neighborhood 邻里PART TOW1. ball room 舞厅2. tennis court 网球场3. snooker 桌球4. sauna room 桑拿室5. massage room 按摩室6. golf course 高尔夫球场7。

vacancy 空缺8。

physical education 体育9 owners' committee 业主委员会PART THREE1。

residential estate 住宅小区2. carpark 停车场3。

covered stadium 室内体育馆4. body—building 健身5。

private houses 私人住房6. water tower 水塔7. gas company 煤气公司8。

swimming pool 游泳池9。

badminton field 羽毛球场10. public utilities/services 公用设施11。

物业管理情境英语一-------空调维修夏季到来．持续的高温天气让大家都酷暑难耐。

又是一个炎热的下午，xx打电话到客服中心，客服xx接听了电话。

Summer has come, Sustained high temperature makes people int olerable.This afternoonMiss Zhang called to service center,Wang,a n assistant of the Center answered the call.xx：您好，客服中心，请问有什么能帮你吗?Wang: Good afternoon，what can I do for you?xx:你好，我是12楼XXX公司的行政主管。

我们办公室的空调好像出问题了，你们能帮忙看一看吗？Miss Zhang:Hello, this is the Admin Supervisor from XXX Company on 12thfloor.The air conditioner of our office doesn't work. Couldyou come tocheck?xx：好的，我们马上就到。

物业管理情境英语六——房屋漏水A Daily Conversation on Property Management Part星期二上午，Mary打电话到服务中心，韩丽接听了电话。

林丽：您好，请问有什么能帮到您?Mary：您好，我是A栋201房的Mary。

我家洗手间的天花板在向下漏水，麻烦您安排维修工过来看看好吗?林丽：好的，我马上就到。

(林丽同维修工来到Mary家，敲开了门。

)Mary：嗨，你们好，请进。

林丽：您好，Mary，我们要先检查一下漏水的原因。

(维修工检查中……)维修工：Mary，我刚才检查过了，漏水水管是楼上业主洗手间的排水管，因为水管老化而导致了渗水。

Mary：那应该怎样处理呢?林丽：这个排水管是楼上业主专用的．所以损坏后也应由其负责维修。

物管处：一、——能够帮我把这份文件发到台湾吗？Could you help me to fax this to Taiwan?——很抱歉。

咱们那个地址的机不能够发国际。

Sorry, this fax-machine is not for international.二、我想要借用一下梯子？May I borrow this ladder/stepladder?3、请帮我把这份文件复印3份。

Please give me three copies of this paper for me, thank you!4、最近有一段时刻不在家，能够把钥匙托管在物业吗？We will be out for some days. Shall we put our keys here?五、——能够请物业帮忙接收一下快递吗？Could you receive the EMS for me?——好的，请先签一下委托书。

Ok, please sign this letter of attorney.维修用语：一、咱们家的净水器出水小，能够请师傅过来维修一下吗？There’s something wrong with our water cleaner/purifier. Could you ask somebody to have a look?二、厨房里的水槽下方漏水。

There is water leaking from somewhere in the kitchen.3、次卧窗户漏水Water leaking in the guest room4、客厅墙面有裂痕/发霉There’s a fissure/mildew in the wall of our living room.五、北阳台天花涂料脱落The painting on the ceiling of the north balcony is falling off.六、厨房水槽上水龙头松动The tap/water faucet in the kitchen is loosen.7、客卫洗手间马桶堵塞The closestool in the guest’s washing room is blocked up.八、客卫台盆龙头漏水The tap/water faucet in the guest washroom is leaking.九、——主卧灯不亮The light in the main bedroom couldn’t be switched on.——家里是不是备有灯泡？是不是需要咱们提供？Do you have any spare bulb at home?Do you need our light bulb?——家里没有。