三汇CTI系列语音卡使用手册(中文)
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三汇S3A03系列4G DTUVersion 1.0.1杭州三汇信息工程有限公司目录目录 (i)表格检索 (iii)图片检索 (iv)版本修订记录 (v)前言 (1)第1章产品概述 (2)1.1产品说明 (2)1.2特性 (3)1.3原理框图 (4)第2章产品包装 (6)2.1概述 (6)2.2包装清单 (6)2.3安装与接口说明 (6)2.3.1外形尺寸 (6)2.3.2天线与SIM卡安装 (7)2.3.3DB9接口定义说明 (8)2.3.4DB9母头转9P端子接线说明 (8)2.3.5DI和DO说明 (9)2.3.6状态指示灯说明 (9)第3章参数配置 (11)3.1如何开始使用PC端软件进行配置 (11)3.2主配置界面介绍 (12)3.3配置项详细介绍 (13)3.3.1APN(运营商网络设定) (13)3.3.2公网服务器设置 (13)3.3.3数据传输模式设置 (13)3.3.4联络机制(心跳包)设定 (13)3.3.4.1心跳包 (14)3.3.4.2注册包 (14)3.3.4.3链路保持机制(必看) (14)3.3.4.3.1心跳机制 (14)3.3.4.3.2发送或接收超时 (14)3.3.4.3.3自动重启 (15)3.3.4.3.4Modem死机自动重启 (15)3.3.5短信号码设置 (15)3.3.6输出开关量DO设置 (15)3.3.7输入开关量DI (16)3.3.8常用功能 (16)3.3.8.1设备参数查询 (16)3.3.8.2配置的导入和导出 (16)3.3.8.3信号强度查询 (16)3.3.8.4DTU波特率设置 (16)第4章典型应用流程 (17)4.1利用开关量输入产生报警 (17)4.2利用开关量输出驱动继电器 (17)4.3SMS短信透传 (17)4.4DTU数据透传 (17)第5章联网测试 (18)5.1方法1. (18)5.2方法2 (19)5.2.1登入路由器 (19)5.2.2添加转发规则 (19)5.2.3获取路由器公网IP (20)附录A 技术/销售支持 (21)表格检索表1 :术语缩写 (1)表2 :产品选型 (3)表3 :产品特性 (3)表4 :DB9公头接口定义 (8)表5 :指示灯说明 (9)图片检索图1:S3A03正面 (2)图2:S3A03配件图 (3)图3:安装尺寸图 (6)图4:S3A03结构件说明 (7)图5:DI和DO外接电路示意图 (9)版本修订记录前言本文档描述了S3A03系列DTU的相关说明及参数配置。
[全中文显示语音报钟器]使用说明书第一部分:初步认识设备图1是设备外观图:[图一、设备外观图][图二、认识设备]1、功能按键区,可以依据提示选择功能的键盘区。
2、操作步骤显示区,显示可以提供的操作选择。
3、喇叭孔,发出催钟或报警的声音。
4、数据传输接口,通过485总线连接到电脑的串口上。
5、电源孔,插入9~12V稳压变压器6、音量调节,可以调节语音音量的大小。
第二部分、安装方法通过2颗螺丝先将后面的固定板固定在墙壁上,然后将本设备直接挂在固定板上就完成了设备的安装。
485联线方法介绍:485采用总线连接方式,最大传输距离1200米,每条485总线可以最多连接32个报钟器。
注意:总线连接方式是和星型连接方式相对应的。
他们有一定的相似性,也有一定的差异,但是结果却不一样,星型连接方式可以产生信号反射,造成数据传输不可靠。
如果您不了解二者的具体区别,请从网上查询。
简单的说是:从报钟器到485总线接点的距离不超过5米,认为是总线接法,如果超过5米,则变成了星型接法了,这种情况下,传输可靠性会下降,为了解决这个问题,可以通过采用有源485设备同时适当减少一条485总线上连接桑拿报钟器数量的方法进行解决。
如果超出32个报钟器,就需要连接多条485总线到电脑了。
485总线通过485转232设备可以直接接电脑的9针串口。
一般台式电脑有一个串口,如果需要多个串口,可以通过串口扩展卡实现。
笔记本电脑一般没有串口,如果为了演示,可以使用USB转串口的转接设备。
报钟器接线方法:报钟器的数据连接接口采用标准的RJ-45接口,从左到右分别是地、485-B、485-A,电源。
电源的供电可以通过电源插孔也可以通过RJ-45口,二者的效果是一样的。
报钟器供电建议采用独立供电,采用稳压9V电源,这样需要每个报钟器架设电源线,并配置稳压电源。
为了节约成本,在布线许可的条件下,也可以采用总线供电,这样仅仅在一条总线上提供9V供电就可以了。
山友数字录音系统安装使用指南苏州市山友通信技术有限公司山友数字录音系统说明书目录第一章录音系统安装................................................ 21、硬件安装:...................................................... 22、软件安装:...................................................... 23、故障指示....................................................... 3第二章系统启动................................................. 3第三章基本操作................................................. 31、按钮说明........................................................ 32、技术术语说明.................................................... 4第四章主窗口说明.................................................. 4第五章菜单操作................................................. 6第六章文档管理.................................................... 61、查询........................................................ 62、备份........................................................ 73、转录........................................................ 74、删除........................................................ 75、退出........................................................ 7第七章普通参数设置................................................ 81、音量设置........................................................ 82、音控延迟设置.................................................... 84、快捷外部提取.................................................... 95、权限(密码)设置.................................................. 9第八章系统参数设置.............................................. 101、通道设置...................................................... 102、语音卡设置.................................................... 103、工作路径设置.................................................. 114、时间(日期)设置................................................ 115、剩余录音空间设置.............................................. 126、外部提取密码设置.............................................. 12第九章状态设置.................................................. 12第十章记录...................................................... 121、操作日志...................................................... 122、通话清单...................................................... 133、话量统计...................................................... 134、光盘记录...................................................... 145、开机记录...................................................... 146、关机记录...................................................... 14第十一章外部提取使用说明........................................ 14第十二章录音系统技术说明..................................... 151、功能特点:.................................................... 152、技术参数:.................................................... 16第十三章硬件安装................................................ 16苏州市山友通信技术有限公司1山友数字录音系统说明书苏州市山友通信技术有限公司 2第一章 录音系统安装1、硬件安装:本系统硬件由微机及SHT-16A-CT/PCI 或SHT-8A/PCI 卡组成。
• 183 •有两个主要步骤:首先确定沿光线遇到那些数值,然后按一个光线函数处理这些数值。
虽然在实现中这两步典型地是结合在一起的,但这里我们单独对待它们。
由于需要按规定的光线函数来确定沿光线提取的数值,让我们通过人脑图像绘制的实例看看几种不同的光线函数对显示结果的影响。
假设一条光线通过8位灰度体积数据时的数据值剖面,灰度数据值范围为0~255。
图2是使用四个不同简单光线函数转化为灰级值的显示结果。
图2 四种不同光线函数绘制的结果前两个光线函数,最大值及平均值,是对标量值本身的基本操作。
第三个光线函数计算沿光线首次遇到等于标量值为30处的距离,第四个函数使用α合成技术,将沿光线的值看作按单位距离累积的阻光度样本值。
并非所有的体绘制方法都可分到按图像顺序绘制。
例如,体绘制的错切-变形法将三维视觉变换分解成三维错切变换和二维的变形变换。
体数据按照错切变换矩阵进行错切,投影到错切空间形成一个中间图像,然后再将中间图像经变形生成最后的结果图像。
这种算法的最主要特点是按照主要的视线方向选择切片数据集和投影数据。
当视线的方向变化时,投影方向不一定变化。
如果我们从体积的基平面投射光线做正交投影,则相当于使体积错切,使光线变得与基平面垂直。
如果所有光线都源自于基平面上体素中同一平面,那么,这些光线与该体积的每个后续平面上的体素相交在连贯的位置上。
3 结论三维重建在医学中应用越来越广泛,用其作为医生诊断病情的辅助手段,能够极大地提高医疗诊断的准确性和科学性。
本文对医学图像三维重建进行研究,并通过MATLAB 程序设计软件,导入并打开包含DICOM 格式在内的多种医学图像格式,通过两种方法重建了脑部结构,让医生可以通过三维影像可以更加便捷,直观和清晰的看到细节并且做出准确的判断。
医学图像的三维重建是计算机图像处理技术的一个重要应用,它将平面二维图像变为更加直观的三维虚拟模型,还可以进行术前模拟,有利于医生对患病部位进行分析并给出准确的诊疗方案。
三汇语音卡配件系列HandSet-JB手柄四二线转换器Version 1.0杭州三汇信息工程有限公司目录目录 (i)版权申明 (ii)版本修订记录 (iii)第1章概述 (1)1.1 性能特点 (1)第2章安装 (2)2.1 接线示意图 (2)2.2 结构示意图 (2)2.3 安装步骤 (3)2.4 注意事项 (4)附录A 主要技术/性能参数 (5)附录B 技术/销售支持 (6)版权申明本文档版权属杭州三汇信息工程有限公司所有。
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第1章概述在某些场合,可能会需要通过电话机的手柄来录音,比如用模拟录音卡去录数字话机,又比如模拟线路不能并线。
当前,电话手柄的接口一般采用RJ11(4P4C)连接器。
电话手柄内通常由受话器(HEADPHONE)和送话器(MICROPHONE)组成,4条线分别接两只元件,不同厂家的接法其接线、极性可能不同。
三汇公司的HandSet-JB手柄四二线转换器适用于各种型号的电话机,可以满足大多数的用户需求。
1.1 性能特点z均衡受话器和送话器音量,放大后混音输出z采用标准的RJ11接口输出,可以接到各型模拟语音卡z适用于各种型号的模拟或数字话机z A型、B型通过开关切换第2章 安 装2.1 接线示意图2.2 结构示意图z HandSet-JB 前视图模拟录音卡图2-1 接线示意图四二线转换器RJ11(4P4C )HandSet-JB 图2-2 HandSet-JB 前视图z HandSet-JB 后视图z 接口定义图2.3 安装步骤第一步:选择开关的设定如图2-4所示,A 型4P4C 接口2、3线对应来话音,1、4线对应去话音;B 型4P4C 接口2、3线对应去话音,1、4线对应来话音。
SHYY语音综合服务系统安装使用说明书v1.43南京三汇通信有限公司目录一、系统概述 (1)二、语音卡硬件安装 (5)三、软件的安装 (5)四、设定 (6)4.1 初始设定 (6)4.2 添加工号 (7)4.3 口令更新和工号删除 (8)4.4 分机图标排列 (8)4.5 特服功能设定 (8)4.6 其他设定 (8)五、留言板 (9)5.1文字留言 (9)5.2 查看留言 (10)六、叫醒服务 (11)6.1叫醒输入 (11)6.2叫醒查看 (11)七、历史记录 (12)八、特服功能 (12)九、档案管理 (13)9.1电话添加 (13)9.2 电话档案管理 (13)9.3 语音信箱管理 (14)十、工具 (15)十一、操作说明 (15)十二、录音文件说明 (17)十三、图标说明 (19)十四、操作记录 (20)十五、通信记录和通话录音的查询 (20)十六、语音信箱和留言查询 (20)十七、SHYY工作流程图 (21)一、系统概要※“客户服务中心Call Center”对各类公司的运作产生了重要的影响,并给公司带来了巨大的经济效益。
近年来,商品竞争已转向品牌竞争,服务成为商品竞争的重要手段。
随着电信市场的发展与扩大,以及电话资费的调整;固定电话,移动电话及因特网得到了越来越广泛的应用。
对企业来说,充分利用电信资源,拓宽服务范围,全面满足客户需求,为公司带来更大的利润,是当前的发展方向。
※拨入客户服务中心的客户,首先由自动语音应答导航:“您好,欢迎您使用……”,客户听到的是专业播音员的录音,语音清晰、亲切,避免了由于业务员情绪不佳等因素对客户情绪的影响。
有利于减少投诉,提高公司形象。
※客户可按自己的意愿选择自动语音播报及人工座席应答;对于新客户可以选择自动语音播报了解公司情况、产品种类、价格等与客户有关的信息,如需人工座席应答可转入相关座席。
※由于大量重复性的信息可引导到自动语音播报系统,这样就可使话务员从大量的重复性劳动中解放出来;从而可以减少人工座席数量,并为客户提供更专业,周到的服务。
呼叫中心系统使用手册目录第一条自动语音应答(IVR) (4)第二条智能选择座席(ACD) (4)第三条呼叫中心服务器(CTI Server) (4)第四条座席子系统 (12)4.1座席基本功能 (14)4.1.1登录 (14)4.1.2注销 (15)4.1.3暂停服务 (15)4.1.4恢复服务 (15)4.1.5工作示忙 (15)4.1.5工作示闲 (15)4.1.6点播 (15)4.1.7停止点播 (16)4.1.8保留 (16)4.1.9多方通话 (16)4.1.10内部通话 (16)4.1.11呼出 (16)4.1.12接收传真.................................................................................................... 错误!未定义书签。
4.1.13发送传真.................................................................................................... 错误!未定义书签。
4.2班长席功能 (16)4.2.1拦截通话 (16)4.2.2监听通话 (17)4.2.3强插通话 (17)4.2.4强制签出 (17)第五条坐席管理功能 (17)第六条语音留言功能 (20)第七条录音管理功能 (21)第八条客户资料管理 (22)第九条话务查询统计 (22)9.1中继呼叫报表 (23)9.2坐席呼叫分析表 (23)第十条传真服务功能................................................................................................... 错误!未定义书签。
10.1发送传真 ....................................................................................................... 错误!未定义书签。
Synway CTI SeriesSHN-480C-CT/PCIeVoIP Media Processing & SignalingVersion 1.0Synway Information Engineering Co., LtdContentsContents (i)Copyright Declaration (ii)Revision History (iii)Chapter 1Overview (1)1.1Functions (1)1.2Features (2)1.3Operation Principle (3)Chapter 2Installation (4)2.1Hardware Structure (4)2.2System Requirements (4)2.3Installation Procedure (5)Appendix A Technical Specifications (8)Appendix B Technical/sales Support (9)Copyright DeclarationAll rights reserved; no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, without prior written permission from Synway Information Engineering Co., Ltd (hereinafter referred to as ‘Synway’).Synway reserves all rights to modify this document without prior notice. Please contact Synway for the latest version of this document before placing an order.Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.Revision HistoryVersion Date CommentsInitial publicationVersion 1.0 2014-06Note: Please visit our website to obtain the latest version of this document.Chapter 1 OverviewThe Synway CTI Series SHN-480C-CT/PCIe is a large-capacity board for VoIP media processing and signaling, integrated with LAN interfaces. It uses a high-density integrated media gateway processor which can efficiently handle VoIP CODECs for up to 480 channels. This series board provides such services as encoding, transmitting, parsing and receiving SIP messages, managing on-board channels and IP conversations, sending and receiving voice data over IP links, putting encoded or decoded voice data onto CT-BUS, etc. It supports the following applications: IP gateway, media server/conference server, Softswitch, IP PBX, IP call center, IP application server, IVR, large-capacity IAD (Integrated Access Device), VoIP solutions, and NGN networking equipment.1.1 Functionsz A single board provides up to 480 channels for IP processing.z Supports the following functions during the call: voice recording and playing, volume adjustment, dynamic CODEC change, etc.z All channels are allowed to play and record voices simultaneously. Automatic Gain Control (AGC) support in recording operation.z Supports call transfer and call hold during IP calls.z Allows DTMF signal transmission and detection by any of the three methods: in-band, out-of-band (RFC2833), signaling (SIP-INFO).z Integrated with two independent 10/100/1000M compatible Ethernet interfaces, the board can work without costing or relying on the network card resource of the computer.z Includes H.100 bus, compatible with MVIP, SC and ST bus, facilitating smooth connectivity to third-party boards with H.100 bus for the transfer of voice data from/to other devices.z The flexible distributed conferencing system sets no limit on the number of simultaneous conferences and participants in each conference, allows monitoringand recording of the whole conference and each individual speaker.z Each board has a unique hardware serial number written in the firmware to distinguish itself from other boards and prevent piracy.z The on-board authorization code identification circuit is designed for software safety.Users can apply to our company for the authorization code.1.2 Featuresz PCIe Bus SupportDeveloped with the design of PCIe X1, this board supports PCIe X1, X2, X4, X8 andX16 slots.z DMA Read and WriteThe use of PCIe-based DMA technique for data reading and writing helps minimizethe cost of the host CPU.z Integrated LANThe board is integrated with two independent 10/100/1000M BASE-TX compatibleEthernet interfaces.z Network Protocol Processing in HardwareThanks to the powerful media gateway processor on the board, such networkprotocols as TCP/UDP, HTTP, ARP/RARP, DNS, NTP, TFTP, TELNET, STUN, etc.can be processed high efficiently without costing any host CPU.z Easy Firmware UpgradeUsers may upgrade the on-board firmware simply using a software tool to the latestversion published by Synway.z Multiple Programming Modes SupportOur driver supports three programming modes: polling mode, event callback modeand Windows message mode.z Various VoIP CODECs SupportThe supported VoIP CODECs include G.711 A-Law, G.711 µ-Law, G.729A/B, G.722,G.723.1, AMR, iLBC.z Barge inSupports the Barge-in feature.z Highly Efficient and Real-time Call Control and Voice ProcessingThis board enables highly efficient call control, call management and voice processing; the multiple on-board DSPs used for voice processing give a nearlyreal-time voice effect.z Synway’s Unified SynCTI Driver Development PlatformSynway owns the intellectual property rights for the unified high-intelligence SynCTIdriver development platform. By simple API function calls on this platform, users cancustomize such features as call connection and call control, and perform variousapplications based on IP+IP or IP+TDM. Our API interfaces are highly encapsulatedand exported in ANSI C style, which eliminates the need for users to consider thebottom layer IP communication details.1.3 Operation PrincipleFigure 1-1 Operation Principle of SHN-480C-CT/PCIeNote: As the firmware chips are loaded through Ethernet1 at the board startup, you shall make sure Ethernet1 is connected properly to the network cable; otherwise the board will fail to start.∑ ∑AGC TDM Bus SwitchSwitch and ConferenceInbound Voice ∑∑AGC Playback to BusAGCDecoderDTMF/ToneGenerator Encoder Echo Canceler Outbound VoiceRecording Buffer Playback BufferK1K3K4K5ToneDet DTMF Detector Host Computer Interface (PCIe) V1 V2VoIP Barge inDetector V3K6 K2ECEnhanceEthernet1 Ethernet2Chapter 2 Installation2.1 Hardware Structurez SHN-480C-CT/PCIe BoardFigure 2-1 Left & Front ViewsFigure 2-2 Rear View2.2 System RequirementsHost System RequirementsCPU: 1600MHz Intel® Pentium® DualCore or aboveMemory: 2G or moreHD: Depends on individual requirementsSupported Operating SystemsRefer to Section 1.4 SynCTI Supported OS in SynCTI Programmer’s Manual.pdf. 2.3 Installation ProcedureNote: Always turn off the power before installation!Step 1: Properly fit the required VoIP board into the PCIe slot on the PC chassis.Notes:① For the installation of other voice boards from Synway which are used with these VoIPboards, refer to corresponding hardware manuals.② Other necessary hardware devices (such as network card, IP phones and PBX) usedto set up a whole VoIP application environment should be installed by usersthemselves.Step 2: Connect H.100 bus interfaces on all boards by bus cable.Through CT-BUS, the VoIP board can easily exchange voice data with other voice boards used with it.Notes:①See Figure 2-3 for correct insertion. Do not twist or insert in the opposite direction.Figure 2-3 Connection of H.100 Bus②T he bus cable houses stiff conducting material. Therefore, when it has beenshaped, do not bend it repeatedly or violently lest it is broken.Step 3: Boot your computer and install the driver.Regarding driver installation, refer to SynCTI_InstManual.pdf.Step 4: Connect the network cableSHN-480C-CT/PCIe has two Kilomega Ethernet ports and provides many connection mehtods.Method 1 (recommended):Note: This method uses the two Ethernet ports on the board, Ethernet 1 connecting to the PC while Ethernet 2 connecting to the Router. Meanwhile, it requires more than one network interface on the PC.Method 2:Note: This method only uses Ethernet1 on the board. As the firmware chips are loaded through Ethernet1 at the board startup, the board will fail to start without connecting Ethernet1 with the network cable. That is, you shall ensure a proper connection of both Ethernet1 and a network interface on the PC to the PBX. Here we suggest you to use a PBX instead of a router. as the router may allocate incorrect IP addresses and cause the start failure of the board.Step 5: Configure the operating parameters for the VoIP boardRefer to SynCTI Programmer’s Manual for details.Key Tips:z In a normal situation, the board can start to work just after you insert it to the PCIe slot of the PC and boot up the PC. Only when the PCIe slot is in power shortageshould you connect the board to an external power or the HD power cable. If youcome across the board failure at startup, please contact our technicians for help. Donot connect the board with an external power supply or the HD power cable untilyou find the exact cause.z Since a single board will gradually heat up while being used, if two or more boards need to be inserted to a PC whose ventilation is not good, we suggest you spacethem by at least a PCI Express slot.z As the system is expected to run for long hours unmannedly, ‘energy-saving’ mode should be turned off for both the CPU and the HD in CMOS or WINDOWS operatingsystem. This is to ensure full-speed operation of the computer, or it may lead to adrop in performance or unexpected errors after running for some time.z A chassis installed with voice boards must be grounded for safety reasons, according to standard industry requirements. A simple way is earthing with the thirdpin on the plug. No or improper grounding may cause instability in operation as wellas decrease in lightning resistance.Appendix A Technical Specifications Dimensions Automatic reversal: Support(excluding L-bracket)312×111mm2 Recording/Playing FormatWeight A-Law, µ-Law, ADPCMMaximum System Capacity ≈ 215gEnvironment Theoretically up to 2 VoIP boards concurrentlyper systemOperating temperature: 0℃—55℃Audio CODECStorage temperature: -20℃—85℃G.711A, G.711U, G.729A/B, G.722, G.723.1,Humidity: 8%— 90% non-condensingAMR, iLBCStorage temperature: 8%— 90%Sampling Ratenon-condensing8kHzOn-board LANPower RequirementsInterfaces: 2 (10/100/1000M BASE-TX(RJ-45)) Maximum power consumption: ≤30WSelf-adaptive bandwidth: SupportAppendix B Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you.HeadquartersSynway Information Engineering Co., Ltd/9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,Hangzhou, P.R.China, 310053Tel: +86-571-88860561Fax: +86-571-88850923Technical SupportTel: +86-571-88864579Mobile: +86-189********Email:techsupport@Email: techsupport@MSN: synway.support@Sales DepartmentTel: +86-571-88860561Tel: +86-571-88864579Fax: +86-571-88850923Email: sales@。
三汇语音卡API说明using System;using System.Runtime.InteropServices;using System.Text;namespace shpa3api{/// <summary>/// SsmApi三汇语音卡API说明。
/// </summary>//-----------------------------------------------------------------------// definition of the mode of the MediaParam//-----------------------------------------------------------------------public enum MediaParamMode{IPM_SENDRECV = 0,IPM_RECVONLY = 1,IPM_SENDONLY = 2,}//-----------------------------------------------------------------------// definition of channel type, which can be retrieved by invoking// function "SsmGetFlag()" and set by invoking "SsmSetFlag()"//-----------------------------------------------------------------------public enum ChFlag{F_RCVDTMFSENS=1, //接收DTMF敏感度F_TXDTMFAMP=2, //发送DTMF信号强度F_RCVPHONUMHOLDUP=3, //被叫号码拦截标记F_RELATIVEENGYHOOKDETECT=4, //是否启用模拟电话线被叫摘机检测新算法F_RXR2FILTERTIME=5, //R2接收滤波时间F_RECTOFILEA_CALLBACKTIME = 6,F_CALLERIDSTYLE=7,F_InVoiceToBus=8,F_ClearInVoiceOnRcvDtmf=9,F_MixerResToBus=10,F_HighAndLowFreqEnScale=11,F_DualAndAllFreqEnScale=12,F_EchoCancelInFsk=13,//设置Fsk收发过程中的回波开关F_ChToRingingOnRingCnt=14,F_ISDNNet_WaitRemotePickup=15,F_ClearInVoiceOnRcv450Hz=16};//-----------------------------------------------------------------------// definition of channel type, which can be retrieved by invoking // function "SsmGetChType()"//-----------------------------------------------------------------------/*enum{ANALOG_CH=0,INTER_CH=1,USER_CH=2,REC_CH=3,SS1_CH=4,FAX_CH=5,TUP_CH=6,ISDN_USER_CH=7,ISDN_NET_CH = 8,SOFTFAX_CH = 9,MAGNET_CH = 10};*///-----------------------------------------------------------------------// definition of blocking reason, which can be retrieved by invoking // function "SsmGetBlockReason()"//-----------------------------------------------------------------------public enum BlockReason{BLOCKBY_NULL,BLOCKBY_TupRcvMGB,BLOCKBY_TupRcvHGB,BLOCKBY_TupRcvSGB,BLOCKBY_TupWaitRLGTimeout,BLOCKBY_TupBlockByApp,};//-----------------------------------------------------------------------// Definition of status on blocking remote circuit or circuit groups, // which might be used by following functions// 1. "SsmChkBlockRemoteXXX()"// 2. "SsmChkBlockRemoteXXX()"//-----------------------------------------------------------------------public enum RemoteBlockStatus{BLOCKREMOTE_Unblocked = 0, // no block-signal is issuedBLOCKREMOTE_Blocked = 1, // is in blocked state nowBLOCKREMOTE_WaitBlockAck = 2, // waiting for acknowledgement signal after sending block-signalBLOCKREMOTE_WaitUnblockAck = 3, // waiting for acknowledgement signal after sending unblock-signal};//-----------------------------------------------------------------------// Definition of local blocking status on circuit or circuit groups,// which might be used by following functions// "SsmQueryLocalXXXBlockState()"//-----------------------------------------------------------------------public enum LocalBlockStatus{BLOCK_AppBlockCic = 1, // channel is blocked by invoking SsmBlockLocalCh()BLOCK_TupRcvBLO = 2, // channel is blocked by received BLOBLOCK_TupRcvSGB = 4, // channel is blocked by received SGBBLOCK_TupRcvHGB = 8, // channel is blocked by received HGBBLOCK_TupRcvMGB = 16, // channel is blocked by received MGBBLOCK_AppBlockPCM = 32, // channel is blocked by invoking SsmBlockLocalPCM() }//-----------------------------------------------------------------------// Definition of channel unavailable reason//-----------------------------------------------------------------------public enum ReasonUnavailable{UNAVAILABLE_PcmSyncLos = 1,UNAVAILABLE_Mtp3Unusuable = 2,}//-----------------------------------------------------------------------// 函数调用失败原因的常量定义,用于函数SsmGetLastErrCode()返回值//-----------------------------------------------------------------------public enum ErrorReason{C_ERROR_INIT_FAILURE =0,C_ERROR_SSMAPI_UNOPENED =1,C_ERROR_INVALID_APPCH =2,C_ERROR_UNSUPPORTED_OP =3,C_ERROR_INDEX_UNOPENED =4,C_ERROR_INVALID_BUSCH =5,C_ERROR_OP_UNOPENED =6,C_ERROR_INVALID_FORMAT =7,C_ERROR_INVALID_PARAMETER =8,C_ERROR_FILEOP_FAILURE =9,C_ERROR_MEMORY_FAILURE =10,C_ERROR_RESOURCE_USEUP =11,C_ERROR_SYSTEM =12,C_ERROR_IdleChNotFound =13,C_ERROR_OP_FAILURE =14,C_ERROR_INVALID_APPSPYCIC =15,C_ERROR_FAX_NOFILE =16,};//-----------------------------------------------------------------------// 自动拨号任务失败的常量定义,用于函数SsmGetAutoDialFailureReason()返回值//-----------------------------------------------------------------------public enum AutoDialFailureReason{ATDL_NULL=0, // 没有呼出任务ATDL_Cancel=1, // 应用程序主动取消ATDL_WaitDialAnsTimeout=2,// 等待被叫应答超时ATDL_WaitRemotePickupTimeout=3,// 等待被叫摘机超时ATDL_PcmSyncLos=4, // PCM链路基本祯失步超过100msATDL_Mtp3Unusable=10,// No.7信令:信令不可用ATDL_RcvSSB=11, // No.7信令:收到SSBATDL_RcvSLB=12, // No.7信令:收到SLBATDL_RcvSTB=13, // No.7信令:收到STBATDL_RcvUNN=14, // No.7信令:收到UNNATDL_RcvSEC=15, // No.7信令:收到SECATDL_RcvCGC=16, // No.7信令:收到CGCATDL_RcvNNC=17, // No.7信令:收到NNCATDL_RcvCFL=18, // No.7信令:收到CFLATDL_RcvLOS=19, // No.7信令:收到LOSATDL_RcvSST=20, // No.7信令:收到SSTATDL_RcvACB=21, // No.7信令:收到ACBATDL_RcvDPN=22, // No.7信令:收到DPNATDL_RcvEUM=23, // No.7信令:收到EUMATDL_RcvADI=24, // No.7信令:收到ADIATDL_RcvBLO=25, // No.7信令:收到BLOATDL_DoubleOccupy=26,// No.7信令:检出同抢ATDL_CircuitReset=27, // No.7信令:收到电路/群复原信号ATDL_BlockedByRemote=28, // No.7信令:电路被对端交换机闭塞ATDL_SS1WaitOccupyAckTimeout=40, // No.1信令:等待占用应答信号超时ATDL_SS1RcvCAS_HANGUP=41,// No.1信令:收到后向拆线信号ATDL_SS1RcvA4=42, // No.1信令:收到A4信号(机键拥塞)ATDL_SS1RcvA5=43, // No.1信令:收到A5信号(空号)ATDL_SS1RcvUndefinedAx=44,// No.1信令:收到未定义的后向A组信号ATDL_SS1RcvUndefinedAxOnTxCallerId=45,// No.1信令:送主叫时收到未定义的后向A组信号ATDL_SS1WaitAxTimeout=46, // No.1信令:等候接收后向A 组信号超时ATDL_SS1WaitAxStopTimeout=47, // No.1信令:等候后向A组信号停发超时ATDL_SS1WaitAxTimeoutOnTxCallerId=48,// No.1信令:送主叫时等候后向A 组信号超时ATDL_SS1WaitAxStopTimeoutOnTxCallerId=49, // No.1信令:送主叫时等候后向A 组信号停发超时ATDL_SS1RcvKB2=50, // No.1信令:收到KB2信号(用户“市忙”)ATDL_SS1RcvKB3=51, // No.1信令:收到KB3信号(用户“长忙”)ATDL_SS1RcvKB4=52, // No.1信令:收到KB4信号(机键拥塞)ATDL_SS1RcvKB5=53, // No.1信令:收到KB5信号(空号)ATDL_SS1RcvUndefinedKB=54, // No.1信令:收到未定义的KB 信号ATDL_SS1WaitKBTimeout=55, // No.1信令:接收后向KB信号超时ATDL_SS1WaitKBStopTimeout=56,// No.1信令:等候被叫方停发后向KB信号超时ATDL_ISDNNETISBUS = 60, //ISDN:网络忙ATDL_ISDNEMPTYNO = 61, //ISDN:所拨的是空号.ATDL_IllegalMessage = 65, //SS7:非法消息ATDL_RcvREL = 66, //ISUP:收到释放消息ATDL_RcvCBK = 67, //TUP: Rcv CBK Dial Failure };深圳市博域信源通讯有限公司(简称博域通讯)始创于2002年,专注于呼叫中心系统(包括客户关系管理系统和指挥调度系统以及融合通信系统)的研发、生产、销售和服务并提供整体解决方案,由呼叫中心行业资深的博士担任技术总监,聚焦客户需求持续研发创新;拥有自主研发的、完整的呼叫中心(联络中心/Call Center/CTI)产品线:001通用呼叫中心系统产品|呼叫中心系统级产品|呼叫中心平台级产品|CTI中间件产品|呼叫中心中间件产品|呼叫中心系统软件产品一体化呼叫中心平台产品BYICC2.0(1)博域通讯一体化呼叫中心平台产品BYICC2.0(也称为博域通讯一体化呼叫中心系统产品BYICC2.0)采用领先的一体化架构呼叫中心系统技术设计,硬件平台采用呼叫中心行业主流硬件厂商(如杭州三汇、深圳东进、广州毅航通信等)的多媒体交换机和语音板卡;(2)经过众多的政府机关/公共事业机构/企业的呼叫中心系统成功案例验证;(3)电信级稳定性,高性价比;(4)功能丰富完善(产品化呼叫中心系统);(5)提供呼叫中心系统的软件二次开发接口以及应用层源代码,易学易用;(6)广泛应用于政府机关/公共事业机构/企业建设呼叫中心系统(联络中心系统)......软交换呼叫中心系统产品BYIPCC2.0(1)博域通讯IP呼叫中心平台产品BYIPCC2.0采用先进的软交换技术架构和IP内核一体化设计;系统架构为VoIP语音网关 + 服务器,硬件平台采用标准一体化交换机呼叫中心平台产品BYUNICC4.0中英文语音合成引擎软件BYCOMTTS3.0微型呼叫中心系统产品BYMiniCC2.0 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