电大1361《国际商务交际》国家开放大学历届试题2019年1月(含答案)

整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习。

国家开放大学电大一网平台《商务英语1》一体化考试网考机考交际用语单选题题库及答案第一大题：交际用语(单选题)1.—Could you please tell me your name?A.Sure.I like it.B.Sure.It is my pleasure.C.Sure.My name is John Taylor2.—When can you effect shipment?—-A.Around in June.B.It is late.C.A direct shipment is better3.一Hello,I'm Susan.Nice to meet you.-A.And you?B.Nice to meet you,too.C.Very nice.4.一I can show you around,if you like.一A.Let's go.B.Sure.Thank you.C.I can't wait5.一You know,your parents wished you had told them the truth earlier.A.We should also find that.B.So be careful with telling the truth.C.Well,truth is not always pleasant6.—C ould you look after my dog for me while we’re away?一A.No,thanks.B.with pleasure.C.I'm not afraid.7.—Hello!Could Is peak to the headmaster,please?A.Hold on,please.B.That's the headmaster,please.C.Who are you?8.一Happy birthday!A.Thank you.B.The same to you.C.Good luck.9.一Sally,could you lend me your calculator?Mine is not working.A.It doesn't matter.B.No,I can't.C.Sure.10.-We think$55,000 would be reasonable for transferring our trademark.That's too high.A.Oh, my honey.B.0h,my goodness.C.0h, my friend.11.—Oh,I am not feeling wel1.I've got a cold.A.Fine.How are you?B. Never mind.Take care.C.I'm sorry to hear that12.—Linda,you speak English very well.A. No,1 don't think so.B.Thank you very much.C. Not good enough.13.—Kate,could you answer the telephone,please?-I'll get it.A.OK.B. No,thanks.C. Yes, I could.14.—0h,but how long will it take to reach LA?A.It takes along way to reach LA.ually it takes around12days.C. LA is very far from here.15.一Hello,David!1haven't heard from you for along time.How have you been recently?A.That's all right.B.Longtime no see.C.Not bad,thank you.16.一Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.17.一Hello,Lucy.How are you?-And you?A.Fine,thanks.B.Yes,I amC.Glad to meet you.18.—Help yourself to some fish.A.It sounds nice.B.Thank you.C. Yes,please.19. 一Good morning . Far East Logistics Company . This is Lin Han xue . May I help you? — -A.Good morning,Ms,Lin,Nice to meet you.B.No,thank you.C.Good morning,Ms.Lin.This is Daniel Anderson speaking.20 .—Here you are,Sir .一A. All right,B. Yes,here we are.C.Thank you very much.21.—Would you like to have some rice?A.Yes,please.B. Yes,I like.C.Yes,I have.22.—Nice to see you.-A. Good morning.B.Pleased to meet you,too.C.Nice to see you, too.23.—Would you please give me some water?—A.Yes,1do.B.Certainly,C.No,thanks.24.—Where shall we have the meeting?A.The first conference room is spacious.B.The first conference room isn't good.C.In the first conference room.25.—Well,after my report,there will be a break for refreshments.A.All right,I see.B.The break won't belongC.All right,Ill see it.26 . — Here you are,Sir .一A. All right.B.Yes,here we are.C.Thank you very much.27 . —Well,after my report,there will be a break for refreshments .一A.The break won't belong.B.All right,I see.C. All right,I'1l see it.28.—What if he still doesn't pay up?一A.I have already done that.B.I've got to hurry.C.If it's a small amount we write it off as bad debt.For larger sums we29.—Oh,but how long will it take to reach LA?A.It takes along time to reach LA.ually it takes around 12 days. is very far from here.30.—What's the purpose of your visit today?A.Uh,I'm,not sure.B.I'm intending to ask for your advice on brand design.C.Y es,I'd like to talk with you.31.—Could you give mean example of good team working there?A.Sorry.1can see from your resume.B.Sure.I was the treasurer of the Students’Union.C.Not at all.I was in charge of sales for Corporate Pan-Asia.32.一The senior managers need the results from last month straightaway,so I can't stop totalk.I've got to hurry.A. Stay longer.B.Go slowly.C.0k,see you later.33.一Hello,I'm Susan.Nice to meet you.A.Are you?B.Nice to meet you,too.C.How are you?34.一Sally,could you lend me your calculator?Mine is not working .一A.It doesn't matter,B.No,I can't.C.Sure,why do you need it?35.-1bet that Mike wished you had told him that earlier.一A.We should also find what the customers keep in their minds.B. So be careful with our job.C.Wel1,Mike isn't a fool, he won't do that again.36.—Good morning.Far East Logistics Company.This is Lin Han xue.May I help you?A.Good morning,Ms.Lin.Nice to meet you.B.No,thank you.C.Good morning,Ms.Lin.This is Daniel Anderson speaking.37.一Hello,David!1haven’t heard from you for along time.How have you been recently?A.That's OK.B.Longtime no see.C.Not bad,thank you.38.—Oh.But why didn't he just own up and tell someone?一A.So be careful with our job.B.He was too scared that he would be fired,I suppose.C.You should have told him that earlier.39.—Let me show you how to use the printer.A.I'1l do my best.B.Thanks for your help.C.No,I can use it myself.40.- 1 got to know Ted only from his resume.In fact he is not qualified for his job.A.Oh.it's such a pity!B.Oh,it sounds interesting!C.I'm glad to hear that !41.一Hello,I'm Susan . Nice to meet you .A .And you?一B.Nice to meet you,too.C.Very nice.42.—Could you give me the schedule this afternoon?—A.No problem,Mr.Taylor.B. No,thank you.C. Yes,I can.43.—Do you have any suggestions about it?A.No, l have no idea.B.Let me give you a hand.C.After I read it in detail,Iwill tell you my opinion.44.一1can show you around,if you like .一A.Let's go.B.Sure.Thank you.C.I can't wait.45.—Where shall we have the meeting?A.The first conference room is spacious.B. The first conference room isn't good.C.In the first conference room。

2019年1月3897国开电大专科商务英语1期末考试试题及答案一、交际用语(每小题2分，共10分) 1-5题根据对话内容选择恰当的选项。

―Here you are，Sir. ―___________________ A.All right. B.Yes，here we are. C.Thank you very much. [答案]B ―Well，after my report，there＇ll be a break for refreshments. ―___________________ A.The break won＇t belong. B.All right，I see. C.All right，I＇ll see it. [答案]C ―What if he still doesn＇t pay up ―___________________ A.I have alreadydone that. B.I＇ve got to hurry. C.If it＇s a small amount we writeit off as bad debt.For larger sums we… [答案]C ―Oh，but how long will it take to reach LA ―___________________ A.It takes along time to reach LA. ually it takes around 12 days. is very far from here. [答案]C ―What＇s the purpose of your visittoday ―___________________ A.Uh，I＇m，not sure. B.I＇m intending to ask for your advice on brand design. C.Yes，I＇d like to talk with you. [答案]A 二、词汇与结构(每小题2分，共30分) It is a fact_________his wife，Josephine Dickson，always had some minor accidents. A.thatB.whatC.which [答案]A For larger sums we take legal stepsto_________the money. A.cover B.recover C.discover [答案]B The ten-day display and sale_________finished tomorrow. A.is B.will beC.would be [答案]B The marketing department_________the sales forthe last six months. A.has summarized B.summarize C.was summarize [答案]A 10.I＇d like to know what time we can get thecontainer_________it is in the port. A.why B.when C.where [答案]B1Prices may change quickly if supply or demand_________. A.changesB.changeC.will change [答案]A 1I hope our plan will_________by theboard. A.approve B.be approving C.be approved [答案]C 1Therewas_________in the meeting room as the general manager predicted thecompany＇s sales target. A.silence B.silent C.silently [答案]A 1Itis better to tell someone to get it_________. A.fix B.fixed C.fixing[答案]B 1If you want to pay_________something in another currency，you have to change your money into the other money. A.in B.forC.back [答案]B 1I＇ll get your RMB for you while you’re_________these forms. A.filling out B.taking out C.working out [答案]A 1Goods are carried by several_________of transport——on road or rail，by sea or air. A.means B.roads C.ships [答案]A 1We try our bestto_________your requirement. A.make B.meet C.get [答案]B 1Every business has its ups and downs， and so_________every person. A.isB.doesC.do [答案]B 20.Do you think you could cut it_________30%A.byB.forC.at [答案]A 三、阅读理解(每小题4分，共40分) 21-25题阅读下列短文，从A、B、C三个选项中选出一个正确答案。

国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。

1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。

6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。

商务交际英语（1）1、A receiver will react favorably to a message that contain positive news. Favorably means____.A. 风味B. 急切C. 好意地D. 粗鲁地正确答案：C2、Nonverbal symbols often accompany verbal symbols. Nonverbal symbols mean ____.A. 非动词符号B. 动词符号C. 非语言符号D. 语言符号正确答案：C3、When you receive a message ____ is accurate, easy to understand, you forma positive image of the receiver.A. whereB. whenC. thereD. that正确答案：D4、Revamp your message because it contains some errors. Revamp means____ here.A. 重新找回B. 派遣C. 改进D. 退回正确答案：C5、A claim is a message that requests a refund, an exchange, or a discount on merchandise or services. Discount means____.A. 计算B. 赊账C. 折扣D. 柜台正确答案：C6、Conditions outside the receiver and the sender that detract from the communication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.(1)、Conditions outside the receiver and the sender that detract from thecommunication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.正确答案：(2)、1. Examples of external barriers include environmental factors.A. 是B. 否正确答案：A(3)、2. A smudged document can create external barrier to communication.A. 是B. 否正确答案：A(4)、3. The appearance of a written document may be internal barrier to communication.A. 是B. 否正确答案：B(5)、4. In an open climate, decisions and policies often are made and implemented by order.A. 是B. 否正确答案：B(6)、5. A closed or authoritarian climate may create external barrier to communication within an organization.A. 是B. 否正确答案：A7、You may write an email to thank all the committee members who ___ the research and design of the new leave policy.A. contributed toB. consist ofC. congratulateD. communicate正确答案：A8、Ok sign has different meanings in different cultures.A. 是B. 否正确答案：A9、In effective messages with neutral, positive, or routine news, the main idea appears clearly and concisely in the first or second sentence.A. 是B. 否正确答案：A10、A formal report often contains preliminary parts ___ a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix.A. for exampleB. suchC. such asD. /正确答案：C11、Receive feedback means ____ in Chinese.A. 拒绝反馈B. 接收反馈C. 书写反馈D. 改写反馈正确答案：B12、In _____, all lines begin at the left margin.A. block formatB. modified block formatC. simplified block formatD. simplified format正确答案：A13、____ is the oral version of e-mail and replaces answering machine.A. TeleconferenceB. VideoconferenceC. PagerD. Voicemail正确答案：D14、The parts of an email contain to line, from line, date line, subject line, body. Body here means____.A. 树干B. 枝干C. 身体D. 正文部分正确答案：D15、The closing paragraph contains important information or explanations about the main idea of the message.A. 是B. 否正确答案：B16、Subordinates mean ____ in Chinese.A. 地铁B. 上级主管C. 下属D. 同事正确答案：C17、Secondary research involves locate data that already has been gathered and reported.A. 是B. 否正确答案：B18、A company's annual report to stockholders or a report to a government agency is an example of a formal report.A. 是B. 否正确答案：A19、Subject line is a/an ___description of the main idea of the message.A. detailedB. importantC. briefD. meaningless正确答案：C20、Globalization means ____ in Chinese.A. 信息化B. 科技化C. 全球化D. 交际化正确答案：C21、Developmental paragraph can support the main idea by providing____ and____.A. opening remark, closing remarkB. topic sentence, opening remarkC. specific facts, detailsD. ending and examples正确答案：C22、Personal space means ____ in Chinese.A. 个人空间B. 外太空C. 虚拟空间D. 剩余空间正确答案：A23、Analytical reports present information, so they include very little analysis.A. 是B. 否正确答案：B24、The less English people understand, the more they rely ____ body language.A. toB. againstC. onD. from正确答案：C25、If the facts you need are not availably in books, magazines, or other sources, you may need to conduct primary research.A. 是B. 否正确答案：B26、Our _____ is located in Shanghai.A. headquartersB. headquarterC. quarterD. quake正确答案：A27、The symbols contained in a message can be ___ or ____.A. verbal, nonverbalB. oral, verbalC. written, nonverbalD. oral, electronic正确答案：A28、Internal documents also are 1 to advise, direct, or state policy. Employees write emails and memos 2 advise supervisors or coworkers 3 particular topics or procedures. For example, suppose the 4 of your department 5 requested your input on the changes in the new family leave policy. After 6 investigation, you send your supervisor a memo with recommended changes. Supervisors 7 use email and 8 to direct. For example, as a supervisor, you might write 9 email to direct the human resources department to draw up legal and 10 guidelines for the new leave policy. A. commonly B. an C. administrative D. memos E. used F. on G. to H. your I. has J. supervisor正确答案：--begin--29、Email is writing, sent, and received on a computer.A. 是B. 否正确答案：B30、Personal ethics derive from the person's upbringing. Derive from means____.A. removing fromB. returning fromC. coming fromD. protecting from正确答案：C31、____, email is being used instead of letters to send certain types of routine positive or neutral messages.A. IncreasinglyB. IncreasingC. IncreaseD. Increased正确答案：A32、When a manager communicates his or her recommendation to company officers, the communication is regarded as ___.A. lateral communicationB. downward communicationC. informal communicationD. upward communication正确答案：D33、Communication among peers—people of the same status--- is lateral communication. Lateral communication means _____.A. 下行交际B. 上行交际C. 平行交际D. 非正式交际正确答案：C34、Verbal symbols are words used in speaking and writing. Verbal symbols mean____.A. 动词符号B. 非动词符号C. 语言符号D. 非语言符号正确答案：C35、Communication among peers is called lateral communication. Peers means ____.A. outsidersB. communicatorsC. people of the same statusD. supervisors正确答案：C36、Most email software is compatible. Compatible means____.A. 公司的B. 组成的C. 竞争性的D. 兼容的正确答案：D37、Reference initials indicate ___ keyed a letter.A. toB. whoC. to whomD. to who正确答案：B38、Accommodating and benefiting from the diversity of employees and customers ____ one of the greatest challenges in the workplace today.A. beingB. areC. isD. was正确答案：C39、Jargon means____.A. 龙B. 乔治C. 行话D. 大写正确答案：C40、1. Communication is the process 1 to send and interpret messages so they are understood. When 2 with others, you do it so quickly and naturally3 you don’t realize a process is 4 used. In the business environment, that 5 is called business communication. Think about this question: is being an effective communication important to you? When responding 6 that question—7 you thought 8 your personal, academic, or 9 life—— the answer should have been “yes”. Being an 10 communicator should be important to everyone. A. that B. used C. being D. communicating E. professional F. effective G. process H. whether I. to J. About正确答案：--begin--41、What are the three paragraphs included in paragraph structure in business communication?A. Introduction paragraph, supporting paragraph, beginning paragraphB. Opening paragraph, developmental paragraph, closing paragraphC. Informal paragraph, formal paragraph, developmental paragraphD. Supporting paragraph, closing paragraph, informal paragraph.正确答案：B42、Globalization means____ in Chinese.A. 沟通化B. 全球化C. 复杂化D. 传播正确答案：B43、The population of the United States is becoming culturally diverse.A. 是B. 否正确答案：A44、Since you work in a diverse workplace, you need to be able to get along ____ many different kinds of people.A. toB. fromC. withD. against正确答案：C45、Companies usually place an order by using a form called a purchase order. Place an order means____.A. 放置命令B. 下达命令C. 排列顺序D. 下单正确答案：D46、Courteous words are passive, considerable and bias-free.A. 是B. 否正确答案：B47、A goodwill message can be an acknowledgment or a friendly message _____ to build relationships.A. designedB. designC. designingD. to design正确答案：A48、Proofreaders' marks are a type of shorthand for editors.A. 是B. 否正确答案：A49、Never patronize your client, the word patronize means____.A. talking down toB. respectingC. looking intoD. looking through正确答案：A50、To establish rapport, the messages with negative news should contain negative opening.A. 是B. 否正确答案：B51、External barrier means ____in Chinese.A. 外在障碍B. 内部障碍C. 语言障碍D. 文化障碍正确答案：A52、Most people want to do what their customers, coworkers, and employers expect ____ them.A. toB. againstC. ofD. as正确答案：C53、A smile is universal and means the same in any culture.A. 是B. 否正确答案：B54、All lines must begin at the ____ in block format.A. middleB. right marginC. left marginD. the above正确答案：C55、She has been transferred from company headquarters in Beijing, transfer means ____ here.A. 传播B. 指导C. 调动D. 透明正确答案：C56、Informal communication does not follow _____ .A. informal reportB. formal reportC. established lines of authorityD. lateral communication正确答案：C57、Most business reports are informal reports ___ have one of two purposes.A. whoB. fromC. thatD. when正确答案：C58、Secondary research involves gathering fresh , new data.A. 是B. 否正确答案：B59、A multinational company simply and solely sells products or purchases goods from another country.A. 是B. 否正确答案：B60、After you have analyzed the data, you may arrive at a conclusion, an opinion based on interpretation of data.A. 是B. 否正确答案：A61、The two most common internal documents—those written for use within an organization are _____.A. advise and informationB. memos and emailsC. requests and informationD. memos and policy正确答案：B62、The date line ____ the date when the letter was keyed.A. showingB. showC. showsD. being shown正确答案：C63、The closing of a message containing negative news should be courteous andhelpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.(1)、The closing of a message containing negative news should be courteous and helpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.正确答案：(2)、1. A message containing negative news should have a courteous and helpful closing.A. 是B. 否正确答案：A(3)、2. The courteous closing of a negative message may rebuild goodwill.A. 是B. 否正确答案：A(4)、3. An apology should be placed in the closing of a message containing negative news.A. 是B. 否正确答案：B(5)、4. The sender should apologize if he or she can’t accommodate the receiver.A. 是B. 否正确答案：B(6)、5. Offer another option in the closing can shift the emphasis of the receiverfrom negative news to a positive solution.A. 是B. 否正确答案：A64、What is the opposite phrase of formal communication?A. written communicationB. oral communicationC. electronic communicationD. informal communication正确答案：D65、What is the opposite phrase of external communication?A. informal communicationB. formal communicationC. internal communicationD. oral communication正确答案：C66、The assessment determines the order and timing of your message.A. 是B. 否正确答案：A67、Supervisors mean ___ in Chinese.A. 超级明星B. 迷信C. 下属D. 上级主管正确答案：D68、Incorrect spacing belongs to ___ errors when the final draft of a written message is being proofread.A. generalB. mechanicalC. meaninglessD. unimportant正确答案：B69、Business letters are used to communicating written messages to people outside an organization.A. 是B. 否正确答案：B70、Use active voice helps one be direct and keep one’s sentences from being too wordy.A. 是B. 否正确答案：B71、Men and women can be hired for any job for which they are qualify in today’s workplace.A. 是B. 否正确答案：B72、The applicant is ______ about the job requirements and the company.A. knowB. knewC. knowledgeableD. have known正确答案：C73、Introverts mean _____ in Chinese.A. 内向者B. 旁观者C. 辅助者D. 外向者正确答案：A74、A developmental paragraph ends a communication with a summation or a reference to the main idea stated in the opening paragraph.A. 是B. 否正确答案：B75、Cultural diversity means ____ in Chinese.A. 文化种类B. 文化障碍C. 文化多元性D. 文化交际正确答案：C76、Headquarters mean____ in Chinese.A. 总部B. 四分之一C. 第一段D. 秋季正确答案：A77、The communication process is so automatic and natural that you even may not realize you are using it. Automatic means ____ here.A. 感激的B. 不假思索的C. 流利的D. 人为的正确答案：B78、A negative-news message conveys news that will ____ the receiver.A. satisfyB. reflectC. supportD. disappoint正确答案：D79、"Come in and use your Tech credit card soon." The sentence contains the message focusing on the receiver, it can be regarded as ____.A. I-orientedB. Business-orientedC. Communication-orientedD. You-oriented正确答案：D80、____ and benefiting from the diversity of employees and customers is one of the greatest challenges in the workplace today.A. DevelopingB. FailingC. AccommodatingD. Needing正确答案：C81、Most Americans prefer to stand ____ when talking to others.A. less than 18 inchesB. more than 3 feetC. 18 inches to 3 feetD. closer than a couple of feet正确答案：C82、Another external barrier to communication within an organization is a closedand authoritarian climate. A closed and authoritarian climate means____.A. 封闭和烦闷的天气B. 封闭和狭隘的空间C. 封闭和专制的氛围D. 狭隘和压抑的氛围正确答案：C83、Cultural differences can be communication barriers.A. 是B. 否正确答案：A84、Body language may include facial expressions, ___ or postures that accompanya person’s words.A. gesturesB. expressionC. expressionsD. oral symbols正确答案：A85、Your ability to establish and build relationships 1 every aspect of your 2. Whether in your social, academic, or professional life, this ability determines the depth of 3 relationships 4 friends, family members, classmates, and coworkers. Good relationships 5 in goodwill—the 6 reputation that 7 individual or a business has with its customers. Any communication 8 helps to develop a 9 relationships between you 10your receiver builds goodwill. A. your B. affects C. life D. favorable E. with F.result G. an H. that I. and J. better正确答案：--begin--86、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”(1)、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”正确答案：(2)、1.What is the best title for the passage?A. Professor Walker’s ResearchB. How to Make Big Money.C. Differences Between Science and Arts Degrees.D. Studying Arts Has Negative Financial Outcome.正确答案：D(3)、2.Universities charge students a rather high tuition mainly because_____.A. they provide the students with very prosperous subjects to learnB. they assume that their graduates can earn much more than they had paidC. they don’t get financial support from the governmentD. they need much revenue to support the educational expenses正确答案：B(4)、3.The word “lucrative”(Line 1, Para. 4) most probably means _____A. sensibleB. creativeC. profitableD. reliable正确答案：C(5)、w, medical and business graduates could earn 25% more than ______A. education graduatesB. arts graduatesC. those who had not studied at the universityD. the average income正确答案：C(6)、5.We can safely conclude that the author ______.A. regards arts degrees as meaninglessB. finds this result disappointing and unfairC. wants the students to think twice before they decide what to learn in collegeD. holds that arts degrees are still rewarding despite its scarce financial returns正确答案：D87、Members of effective work teams have a strong group identity and foster improvement by reviewing both successes and failures.A. 是B. 否正确答案：A88、You must communicate to obtain the information you need. Obtain here means ____.A. 发出B. 建立C. 设置D. 获取正确答案：D89、Liking business letters and memos, informal reports are organized arounda main idea and its supporting information.A. 是B. 否正确答案：B90、Complete messages contains a variety of sentence types.A. 是B. 否正确答案：B91、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a government agency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.(1)、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a governmentagency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.正确答案：(2)、1. Formal reports often are long, analytical and impersonal.A. 是B. 否正确答案：A(3)、2. An anual report to stockholders is the preliminary part of an informal report.A. 是B. 否正确答案：B(4)、3. Informal reports often contain preliminary parts such as a title page, an executive summary.A. 是B. 否正确答案：B(5)、4. Formal reports often are longer than informal ones and are written in formal style.A. 是B. 否正确答案：A(6)、5. An internal proposal which is an example of formal report, is used to analyze an internal problem and suggest a solution.A. 是B. 否正确答案：B92、To avoid becoming a communication barrier, ___ need to think before they speak while introverts need to make sure they speak.A. extrovertsB. receiversC. introvertsD. senders正确答案：A93、Specific facts and details should appear in ______.A. developmental paragraphsB. closing paragraphC. opening paragraphD. topic sentence正确答案：A94、Which part can tell the recipient that another separate document is included with a memo?A. Date lineB. From lineC. AttachmentD. To line。

整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习。

国家开放大学电大一网一平台《商务英语1》一体化考试机考形考任务1题库及答案形考任务1题库一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

试题1— Could you give me an example of good team working there?选择一项：A.Sure.I was the treasurer of the Students' Union.B.Not at all.I was in charge of sales for Corporate PanAsia.C.Sorry.I can see from your resume.试题2— Can you please tell me about your responsibilities?选择一项：A.Yes.I'm glad to tell you that.B.Yes.My responsibilities are very important.C.Yes. I was in charge of the northwest region of China.试题3—I believed Ted only from his resume. In fact he is not qualified for his job.选择一项：A.I'm glad to hear that.B.Oh,it’s such a pity!C.Oh,it sounds interesting!试题4Domingo Cafe,a modern European style cafe,is in the area.选择一项：A.downtownB. townC.down试题5However nowadays, people often find such advertisements on a website.选择一项；A.muchB.moreC.a little试题6二、闻读理解：闯读下面的短文，根据文章内容从A、B、C三个选项中选出一个最催选项。