Jobs and responsibilities(department )

教案课程名称新视野商务英语视听说(第三版)(上) 课时班级专业教师系部教研室教材《新视野商务英语视听说(第三版)(上)》1Unit 2 Jobs and ResponsibilitiesLearning Objectives（教学目标）2Business Profile（内容概览）Want to Know About Jobs and Responsibilities in aCompany?OverviewThis unit mainly looks at various job titles and responsibilities in a company as people may be expected to talk about these aspects of their work. Firstly, an employee may have to show a visitor around the offices of their company. More generally, an employee may be asked to describe how the business is organised or structured. Furthermore, people in business may often be called upon to describe to outsiders or friends what their company actually does.A company is usually divided into departments covering areas such as administration, sales, billing, production, shipping, etc. Below is a chart showing some common departments and positions in the business world.Common Departments and Positions in a Company3Main Responsibilities of Some Common PositionsThese can vary a lot in different companies so the following is only a rough indication of the typical responsibilities.Senior Sales Manager●Work with a team of sales people and support staff to secure both new and old business and to deepen existing business relationships;●Monitor, encourage, advise and direct sales activity by individual sales staff in order to achieve revenue targets;●Define and plan the different steps of a project, allocate action and responsibilities within the overall project framework to achieve timely and cost-effective project completion.Financial Controller●Responsible for all accounting, financial and taxation matters;●Help local offices with budgeting and annual spending projections;●Arrange for internal and external audits, ensure checks and balances on spending;●Control and safeguard company assets, develop the matrix of levels of authority for expense review and approval.Human Resources Manager●Support the Business Head in setting strategy, direction and objectives with regard to personnel;●Responsible for hiring appropriate personnel and ensuring career progression;●Identify, interpret and apply key performance indicators and monitor business managers’use of such indicators;4●Review and evaluate proposals for job regrading, training, promotion, transfer, and salary progression with respect to business needs and internal relativity.Logistics Manager●Manage supplies, components, raw materials and inventories with the objective of ensuring production being constantly supported and stocked;●Manage imports, including customs clearance;●Negotiate and maintain contracts with transportation and freight companies. Account Manager●Support named customers, provide quotations, product recommendations and after sales advice;●Support the local sales staff with technical recommendations and communication with producers;●Develop new customers and other sales opportunities;●Act as an interface between factories and customers.Purchaser/Buyer●Responsible for supplier identification and pre-screening of materials;●Benchmark and negotiate pricing, terms, and other related issues with potential suppliers to ensure fair market pricing.Language Expansion（语言扩充）JobsWhat kind of job do you have?What line of business are you in?5I’m a freelance corporate law consultant.I’m a civil servant, with permanent tenure.ResponsibilitiesWhat does your job involve?I take care of/look after overseas customers.I usually answer telephones and write reports.Positions and the departmentsWhat position do you hold?Who are you responsible/accountable to?I’m accountable to the Regional Manager.My section comes under the Logistics Department.Working hours and routinesWe are on flextime.I am a bus driver; I work all sorts of hours.On Monday, I work on the early/late/split shift.Interpersonal relationshipMy boss is quite nice. He gets on very well with us.My boss is a very difficult person to work with.Most of my colleagues are friendly and cooperative.CompensationI get about $800 a month in commissions.The meals in the work cafeteria are subsidised.PromotionI’ve just been promoted Head of Human Resources.6I’m after the administrator’s job.I’m in line for the position of Export Sales Manager.He is being groomed for promotion.Job satisfactionI like/don’t like my present job.I hate my job because I can’t stand/bear my boss.I don’t like what I’m doing right now because it’s boring.Our normal official working hours are 40 hours a week.7Teaching Tips（教学步骤）Pre-viewing●Divide the Ss into groups and have Ss work out the organisation of a real estate company first.●Instruct Ss to further discuss the positions included in each department.●Remind Ss of job titles introduced in previous activities.●Ask one or two group representatives to report the departments they’ve figured out.Post-viewing●Ask Ss to work together in groups to summarise the responsibilities of the managers and write them down in the textbook.●Ask seven groups to answer the questions in turn.●Ask other groups to add information or make corrections if necessary.Pre-viewing●Ask Ss to brainstorm different types of business organisation.●Divide the class into pairs and get Ss to exchange their understanding of the companieslisted in the left column of the chart in the Student’s Book.●Ask Ss to work together to match types of company with their corresponding8descriptions.●If needed, the following types of company can be introduced for further study.Types of companycompany (BrE)/corporation (AmE) 公司firm 公司，商行/号enterprise 企业township enterprise 乡镇企业state-owned enterprise 国有企业privately-owned enterprise 个体/私营企业solely/wholly owned enterprise 独资企业foreign capital enterprise 外资企业Sino-foreign joint venture 中外合资企业multinational/international/transnational corporation/company 跨国公司group corporation 集团公司limited company 有限公司parent company 母公司subsidiary/affiliate company 子公司partnership 合伙公司holding company 控股公司listed/quoted company 上市公司cooperative 合作公司industrial corporation 实业公司9consulting company 咨询公司Post-viewing●Divide the class into pairs and ask Ss to allocate the roles.●Encourage Ss to refer to the expressions in the video when role-playing the dialogue.●Walk around the classroom to monitor Ss’performance.●Ask two pairs of Ss to present their dialogue in class.●Give comments and suggestions for improvement.Text Bank（扩展阅读）Get to Know YourselfThere is a big difference between getting a job and reaching a career destination where you love what you do! This section on self-discovery gives you some tools to learn more about yourself and suggests ways to translate that self-knowledge into successful career planning and job search goals. The first step in your self-discovery quest is one that you will repeat many times in your life: an inventory of your interests, values, personal style and skills. Even if you have a good idea of what you want to do, self-assessment is vital to writing a resume and doing well in an interview. These exercises will provide a frame of reference when you begin to explore your career options.10Where are you in the career planning cycle? Use the bullets below as a guide to see what you have and still have left to do.Self-Assessment—Obtaining Information About Yourself●I am aware of the interests that I possess and can name five activities that I enjoy.●I am aware of the skills that I possess and can identify my five most developed skills.●I am aware of the personality characteristics that I possess and can name five characteristics to describe myself.●I know what I value in a career and can list five work-related values that meet my career expectations.Career-Exploration—Increasing Knowledge of Career Options●I can identify ten careers that integrate my interests, skills, personality characteristics and work-related values.●I can identify five career resource publications that provide information about my career options.●I can list the names and titles of five people to ask for information about my career options.Career Decision-Making—Selecting a Primary Career Goal●I have researched information on five career choices.●I am familiar with one decision-making method and can describe that process.●I have made a career decision and can describe that choice in detail (i.e. title, duties, qualifications, salary, career path).Preparation—Creating a Career Goal Action Plan11●I can identify five work-related qualifications that are necessary in my career choice.●I can identify academic programmes and courses relevant to my career choice (i.e. major, minor, graduate schools).●I can list the titles/locations of five volunteer, internship, or work experience opportunities relevant to my career choice.●I can name five student/professional organisations that are related to my career choice.Job Search—Job Seeking and Career Employment●I have developed an effective resume and cover letter.●I have developed effective interviewing skills.●I am familiar with five different strategies for job seeking.●I can name ten companies or industries that are potential employersCareer Management—Advancing in Your Career●I can describe and rank by preference the positions I have been offered.●I have accepted an offer of career employment.●I can describe methods of advancing in my organisation. I can describe my next career goal.●I know how to initiate a career change when it is necessary.Discussion:Where are you in the career planning cycle? What have you done? And what have you left to do?12补充教学资源Video 1Introducing titles and responsibilitiesPresident: Good afternoon, everyone! This is Robin Copperfield, the new Vice President of our company. He will be in charge of the accounting work. Let’s give him a warm welcome!Robin: Thank you!President: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I’d like to introduce the Vice Presidents and Managers to you.Robin: OK, thank you!President: This is May Bates, Vice President in charge of the Administration Department and the Neighbourhood Service Department.Robin: Nice to meet you, Ms. Bates.Ms. Bates: Nice to meet you, Mr. Copperfield.President: And this is Dennis Hayes, Vice President in charge of the MarketingDepartment and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.Robin: Glad to meet you, Mr. Hayes.President: And this is... oh, where is Andrew Jefferson?Robin: Mr. Jefferson? I’ve met him before. I heard he is one of the secrets of this company’s success. Everyone was raving about what a great job he’s done in...President: Uh... speak of the devil... Mr. Jefferson has just arrived.Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.Robin: Good to see you, Mr. Jefferson.13Mr. Jefferson: Sorry, I’m late. I was talking to a client.Robin: Oh, that’s OK. How many departments are you in charge of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.Robin: No wonder you’re so busy.President: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: I’m Ada Black, responsible for management accounts.Caroline Clinton: I’m Caroline Clinton, responsible for financial accounts.Lucy White: I’m Lucy White, responsible for data processing.Robin: Oh, good. Nice to meet you all, ladies.Video 2Do you like your job?Robin: What’s your job now, Jerome? Do you still work for that wholly funded American company?Jerome: No, I left it three years ago. I have my own business now.Frank: Gee, that’s great! How do you feel as a self-employed entrepreneur?Jerome: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But sometimes I get tired. As you know, it’s not very easy to run a business on your own. What about you, Frank? What are you doing now?Frank: I’ve worked for several companies. After graduation, I went to a private company. Then a year later, I changed to a Sino-Japanese joint-ventureenterprise and worked as a sales assistant. Two years later, I moved on to a computer company and w orked in export sales. And now, I’m an advertising executive.Colin: Oh, you are a real job-hopper. Why have you changed jobs so often?14Frank: I’m always interested in new challenges. I know changing jobs frequently can be a waste of a company’s human resources, but I’m gaining a lot of experience! How is your job, Colin?Colin: I’ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.Frank: Do you like your job?Colin: The salary and benefits are OK, but I don’t like the work environment. You know, the workshops are very noisy sometimes. Also, I don’t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right Robin?Robin: Yes. As a buyer, I must travel to purchase stock. I’ve been to a lot of places. Colin: Maybe I should think about becoming a buyer...Robin: Mm..., everything has two sides. I get fed up with travelling. Nowadays, I want to spend more time with my family.Janet: Hi, guys, may I join you?Everybody: Sure. Have a seat.Janet: You enjoy getting together, don’t you? What are you talking about?Robin: Jobs. What kind of job do you have, Janet?Janet: I’m the Public Relations Manager in a holding company.Colin: Do you enjoy it?Janet: Yes. What I like about it is that I can meet a lot of new and interesting people. Robin: How about your working hours?Janet: That’s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don’t get enough time with my family and baby.15。

Follow-up Practice
2. Listen to a short conversation between Tony and Cherry and fill in the following blanks.
1) chief editor 2) magazine 3) manage 4) feedback 5) definite 6) flexible 7) office 8) regular
Follow -up practice 1. Listen to a short converation, and complete the following business cards. Company: Beijing Sanmei Factory Name: Alice Wang Title: Manager of Human Resources
Programmer
Quality Control Engineer Administrative Clerk
Part II Listening Practice
Task 1 Translate the Chinese sentences into English first, then listen to the dialogue and check your translation.
1.You will hear a conversation between Jennifer and Paul. Listen to the first Part of the conversation and fill in the blanks with the missing sentences.
about job responsibilities. Listen and complete the chart..

jobs 1. Vincent Regional Sales Myst 3. Patrick lawyer
Responsibilities Develop customer relations and grow the sales of security products Be in charge of budget Give legal advice and assistance to clients and represent them in court or in other legal matters Receive visitors, make sure all visitors check in on arrival and arrange taxi and bus transport for them

What are you in charge of? I’m in charge of training new employees. What exactly are your duties? I run the Production Department. This include hiring staff, ensuring that the production meets deadlines and dealing with customer querries.

1、Chairman / Chairlady / Chairperson 董事会主席 Person who presides over meetings of the Board. The Board comprises both int ernal and external high-level senior executives who have final and overriding authority on all business matters of the company. 2、CEO 首席执行官 Chief Executive Officer, responsible for developing and implementing the visio n of the company and its’ business goals. 3、CFO 首席财务管官 Chief Financial Officer, responsible for managing all financial matters. Reports to the CEO. 4、CMO 首席营销官 Chief Marketing Officer, responsible for driving marketing and sales activities. Reports to the CEO. 5、President 总裁 Can be an overlapping title and synonymous with Chairman and CEO. Highest level or rank within many companies.

Unit 2 Job and ResponsibilitiesAs an employee, it’s quite essential for you to be clear about the organization of your company, and to know how many departments and positions there are and the corresponding responsibilities.Part I. The structure of companiesI. Do you know the structure of companies? Try to put the following Chinese terms into English.2. The management structure of a typical companyMost companies are made up of three groups of people: the shareholders (who provide the capital), the management and the workforce.The management structure of a typical company is made up of Board of Directors, Management Director, Senior Management and Middle management.At the top of the company hierarchy is the Board of Directors，headed by Chairperson or President.The Board is responsible for policy decisions and strategy. It will usually appoint a Managing Director or Chief Executive Officer, who has overall responsibility for the running of the business.Senior managers or company officers head the various departments or functions within the company, including: Marketing, Finance, Public Relations or PR, Production, Information Technology or IT, research and Development= R&D, Personnel or Human Resources.2.1There are many kinds of business organizations. Can you differentiatebetween them? Read the chart below and match each type of business organization with its corresponding description.Part II. The main responsibilities of some common positions.•The Sales Manager is responsible for the company’s sales programs; sets goals and provides training programs for the sales people; analyses the sales figures to monitor the market share for the products and to maximize profits.•The marketing manager is responsible for the company’s detailed marketing strategy; tries to ascertain demand for products, and to identify competitors; identifies potential new market. Creating, preparing, and establishing market strategies by coordinating the efforts of publicity, promotion, adver tising and sales …•The Public Relations Manager is responsible for publicity programs to a targeted public; tries to promote company and to retain customer support. Press conferences/ press launch发布会, exhibitions, trade shows, anniversary celebration, new sletters…•A production manager is involved with the planning, coordination and control of industrial processes. A production manager ensures that goods and services are produced efficiently that they are of the right quality, quantity, and cost; and that they are produced on time, to the satisfaction of the customer, at the right price. •Research and development managers plan, administer and review the research and development program and activities of an organization, usually head up a team of researchers and others, developing new products and processes.•Managers of human resources department: recruitment, review and evaluateproposals for job regrading, training, promotion, transfer, and salary progression. •Managers of Finance Department: all accounting, financial and taxation matters, help local offices with budgeting and annual spending projections, arrange for internal and external audits, ensure checks and balances on spending, control and safeguard company assets, develop the matrix of levels of authority for expense review and approval •chief accountant •cashier •bank teller •Logistics Department •Overseas Department1.What is Management? What are the responsibilities of managers?⏹Traditionally, management refers to the set of activities, and often the group ofpeople involved in four general functions, including planning, organizing, leading and coordinating activities.⏹Managers have to decide how best to allocate the human, physical & capital_______ available to them.⏹Managers，logically，have to make sure that the jobs & tasks given to theirsubordinates are ___________.⏹There is no point in _______ objectives if you don’t ______________ them toyour staff.⏹Managers have to _________ their subordinates, and to measure, and try toimprove their ___________.⏹Managers have to check whether objectives and targets are being ________.⏹Top managers are responsible for the _________ that will allow a company toadapt to a changing world.2.Listening and SpeakingDescribing jobs2.1 Listen to three department managers describing their job responsibilities and3. Viewing and SpeakingVideo 1 Introducing titles and responsibilities3.1. What departments might be included in a real estate company? Try to figure out as many as you can.3.2. Watch the video and match the names ofthe three managers with their3.3. The chart below shows the organization of the company. Watch the video again and fill in the blanks.Video 2 Do you like your job?3.4. Watch the video again, note down each person’s likes and dislikes about4.Role-play in pairs according to either of the situations below.⏹Student A is a cashier of a supermarket, and Student B is a telephone operatorof a company. Make a dialogue to talk about their likes and dislikes of their job.⏹Susan and Kevin are friends. They haven’t seen each other for years. One day,they come across each other on the road and talk about their jobs. Susan is a clerk in an insurance company while Kevin is a Personnel Manager. Imagine what they will say and make a dialogue with your partner.5.Research and PresentationInterview some people in different fields and positions. Note down their descriptions of their jobs responsibilities and whether they like or dislike their job. Then make a presentation in class to introduce your findings.。