商务英语写作1Notes

便函写作Memo (Memorandum)一、什么是便函简单地说，便函就是指在同一家机构内从一个人或一个部门传递到另一个人或部门的书面信息，内容是要在当天或近期内所要办理的事情。

二、便函写作的格式便函通常包含以下几个部分：1.公司名称；2.公司的电话号码或传真号码；3.收函人姓名（和职位）To:4.留言人姓名（和职位）From:5.留言日期Date:6.便函主题Subject（Re）:7.正文商务便条Note便条一般有四个组成部分：日期、称呼、正文、签名。

一些公司有印好的便条笺。

让秘书通知推迟约会You are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary.Write a memo of 40-50 words to your secretary.telling her who you are going to see and whenasking her to book flight tickets and accommodationtelling her what work you would like her to do in your absence.题目分析Overall effect: The secretary would know where the Head of Research was going and when, and would understand she was required to book flights and accommodation, and what work she should do tomorrow.To: Alice Hu, Personal SecretaryFrom: David Guan, Head of ResearchDate: 1 May 2001Subject: Urgent trip to subsidiary companyI have to make an urgent trip tomorrow, 2nd May 2001, to visit Pierre Blanco. Please book flight tickets and accommodation. In my absence, I would like you to handle all matters that do not need my personal decisions. Please inform all relevant colleagues.To: Alice Hu, Personal SecretaryFrom: David Guan, Head of ResearchDate: 1 May 2001Subject: Urgent trip to French subsidiaryI’ll visit Pierre Blanco in Paris on 2 May 2001 in the afternoon. Please book me return flight tickets and accommodation at Hilton Hotel for my three-day visit. In my absence, you should schedule and then fax me the arrangements for next week.You are taking your annual holiday at the beginning of July and you will be out of the office for three weeks.Write a memo of 40-50 words to your secretary, telling him/her: ·when you are going on holiday and for how long;·what should happen to your mail;·what he/she should do in case of an emergency.To: Alice Hu, SecretaryFrom: David Guan, ManagerDate: 29 June 2001Subject: Arrangement for my holidayI’m going on my annual holiday next Monday 2nd July for three weeks. Please keep my mail until I return. If something urgent occurs, please report it directly to our Deputy Manager or contact me on 12345678903.HomeworkYou are a Project Team Leader. You have had to cancel your next project meeting because some of the member of your team will be abroad.Write a memo of 40-50 words to your project team:Informing them of the cancellation and giving the reasonStating a new date and time for the meetingRequesting suggestions for the agendaTo: All Project Team MembersFrom: David Guan, Project Team LeaderDate: 12 May 2002Subject: Cancellation of project meetingOur next project meeting will be cancelled because two members will be abroad for a trade fair in France on May 13. Shall we meet again at 9am on 19 May? Besides, you should hand in your suggestion for the agenda by May 15.Memo writing.●You are the Research and Development Director of an engineering company. Which is a subsidiary of a larger corporation. The chairman of the corporation is visiting your company next week.●Write a memo of 40-50 words to all your staff:☐informing them of the visit☐telling them why the visitor is coming☐telling them when he will arrive and asking them to be at the welcome reception for him.MemoTo: All StaffFrom: David Guan, Research and Development DirectorDate: 23 November 2000Subject: Visit of ChairmanThe chairman of our corporation is going to visit our company next Monday 27 November to discuss the pricing policy for our new product. He will arrive at 10am and please attend the welcome reception for him at 10.15am. Thanks.Letter writing一封信是由信头、日期、编号、收信人情况、称呼、正文、主题、结束语、写信人签名、姓名和职位等几个主要部分构成的。

商务英语写作指南商务便函与便条写作(一)商务便函例一SCHOOL OF ENGNISH FOR BUSINESSMEMORANDUMTo: Mr. Kingswick, Course CoordinateFrom: Barnsby CampbelDate: 19 November 1995Subject: Lesson Plan for 28 November LectureI intend to teach memo writing in my next lecture. I plan to cover the following parts:1. Inside AddressThis is omitted in a memo. As internal communication the reason isobvious.2. GreetingIt is more polite to put Mr., Mrs., or Ms before and the office after the name of the recipient. You may sometimes address the readers as a group.3. SubjectThis is a phrase to tell reader what the memo is about. Sometimes only he phrase is given without the word Subject before it.4. BodyThese should be short, less than 10 lines, and concentrate on only one paragraph one idea each. Sometimes for memos with three or more paragraphs, it is advisable to begin each with a heading in capital letters to tell what the paragraph is about. Another practice is number the paragraphs for easy reference later on.5. Carbon copyThis is written as c.c. for short. As in a letter, it lists the persons who are also receiving the memo.6. SignatureOnly the initial is need. The office and name in print of the write are omitted. In more casual memos there is no signature at all.Any thoughts on my notes? Anything to add? Let me know at tea break.c.c. Mr. P.L. Duke, Training Office.例二Internal MemorandumTo: Anne BellFrom: Graham DavisDate: 23 March 1992Subject: Office Furniture__________________________________________________________________________ We need some comfortable chains for visitors to go in the manager's officeCan you arrange it?We need 10 chains in either beige or dark brown. The maximum you can spend is $ 500.1例三Interoffice MemoTo: Richard BurleyDept: Market researchSubject: Profits and Southmoor BranchDate: May 10, 1998I have finished studying the Southmoor Branch sales figures for the 1st quarter and see they are about $ 255,000 under projections. That is third straight quarter thatSouthmoor has fallen short. Will you prepare a new analysis of the Southmoor market potential/ Iknow you did one ___and a good one too___three years ago before Southmoor opened. But maybe some factors have changed and we need to look into them.Ben Tebbins is working up a report from the sales and promotion angle. He'll finish about June 15. If you could be ready then, we will get together and see if we can solve the Southmoor problem. TBac. CC: Ben Tebbins(二)商务便条例一电话留言To: Mr. FevrierMessage:Mr. Reter Schulz called from Vienna, wanted you to call him today before 4 pm or any time tomorrow on 014569924Message taken by: J.B.K.例二让秘书同志推迟约会Miss Liu,I've got an urgent meeting today. Please contact the applicants to postponee the interviews till further notice.DS例三请假To: Mr. SlaterMessage:I am sorry to tell that I won't be able to go to the office today due toa sudden dizziness. So I have to ask for a day's sick leave.例四安排工作To: Mr. RichardsonMessage:Please send a letter to Naves Limon in C.R.Find out:Are they satisfied with the order?Can we provide any after sales advice?Encourage repeat order(三) 商务便函分类范例1．交流意见From: Chief ExecutiveTo: Production DirectorSubject: Production for machinery for Machine shop xAs you know the company is contemplating opening a new machine shop in the near future. Our operations have been expanding so rapidly that such a development now appears inevitable.There are a number of questions, which we need to be thinking about and I would be grateful to hear you opinion on the idea.1.As to the choice of new machinery I would like to know whether you think we should buy or hire new equipment.2. Then I would like to hear your proposals on which machinery we should consider acquiring.3. Closely connected with the purchase or hire of machinery is the matter of maintenance. We also need to be discussed. How many new staff will be required, for example?4. At the same time I would appreciate it, if you could provide me with estimates of the probable working life of the equipment, which you propose.Could you please let me have your preliminary thoughts on the questions in time for our meeting next week?2.了解情况MEMORANDUMTo: All members of staff, Northern BranchFrom: K.L.J.Date: 5 December 1994Subject: PERSONAL COMPUTERSThe board urgently requires feedback on our experience with PCs in Northern Branch. I need to know, for my report:1. What you personally use your PC for and your reasons for doing this. If you are doing working that was formerly done by other staff, please justify this.2. What software you use, Please name the programs.3. How many hours per day you spend actually using it.4. How your PC has not come up to your expectations.5. What unanticipated uses you have found for your PC, that others may want to share.Please Fax this information directly to me by 5 p.m.. on Wednesday 7 December. If you have any questions, please contact my assistant, Jane Simmonds, who will visit you on Tuesday, 6 December. Thank you for your help.(3).活动安排(1)NTERAL MEMOITo: All BranchesFrom: Sales ManagerDate: 28 November, 1996Tour: 5210______New Carrier1. We have found a new carrier for Tour 5210. This id DTL Aviation company.2.All clients who still want to take this holiday must reconfirm their bookings as soon as possible.2. They must also check in at Gatwick Airport by 0825 on the day of departure.3. Please write to all agencies and them this.活动安排（二）MEMORANDUMFrom: Office of the GM.Date: Feb. 1To: Heads of factories Subject: Trip by GMBelow are details of the factories that the general Manager will visit. In each one, the GM would like to speak to all members of the Production Dept. please inform each factory and them to cancel all other appointment.March 8 Kuala LumpurMarch 9 SingaporeMarch 10 SingaporeMarch 11 Jakarta(4) 建议MEMOTo: Project Planning Dept.From: General ManagerDate: Jan 5Subject: Aqua Warm BVI have looked though our records of the work that we did at PerfectaLtd. The heating system was checked three times before it was turned on. We are absolutely sure that explosion is not our responsibility.I suggest, therefore, that Perfecta writes to Aqua Warm to claim compensation.Please write to Perfecta (address: 61 Bath Road, Worester, England WR 5 3AB) and explain our position.(5) 报告MEMOTo: All DirectorsFrom: Lynn Adam, Administrative SecretaryDate: May 25, 1999Subject: Machine DictationAt the request of some of the division direction, we have made a survey of machine transcripts to see what could be done to improveboth the quality of transcripts and the speed with which the work is completed. these are their suggestions:1. Both dictators and transcribers should be familiar with the dictating and transcribingEquipment. A manual is available for every machine; it explains how to use the equipment.2. It would be helpful if all dictators would:a. Mark the indicator slips with special instruction and correction. Mark the slips, too, to show the length of the letter or report.b. Spell any proper names as well as technical or unfamiliar words.c. Control their voice so that the dictation is neither too loud nor too soft. Be sure to enunciate clearly.d. Supply as mach information as possible__ number of copies, type of massage, and identity of dictator. It would also help if salutations and subject lines, when used, were dictated.e. Indicate when you would like the dictation complete the work dictation is rush.3. Machine transcribers will complete transcription by the day following the receiving of the tape unless the dictation is marked rush-----then every will be made to complete the work when it is wanted.Please let me know if you have further suggestions. I should also like to know if these suggestions result in better transcripts.四考试题型与范例考题一You are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10 th May.* Write a short memo to your office administrator*Saying who is starting work and when:*Telling him what Mark McCabe's desk should be put.*Suggesting where Mark McCabe's job will be*Write 30----40 words on your Answer SheetSANPLETo: Office AdministratorFrom: ManagerDate:Subject: New EmployeeA new employee, Mark McCabe, will join us on 10th May. He will take charge of the Sales section. Would you please arrange his desk in the room of Sales section.考题二Your company has received a lot of criticism of its telephone service. You looked into the most common complains and made the following notes:The Services Director has asked you to write a memo to call staffon recommended telephone procedure.* Write the memo in about 100---120 words, explaining how staff should use the phone. Use theinformation in your notes above.* Write on your Answer SheetSampleTo: All StaffSubject: Recommended for all staff to know we should use phones, because we have received so many complaints from our customers.The following are some recommended telephone procedure:1. Do not leave the phone to ting too long before answering2. Answering calls politely, instead of just saying'hello'.3. Let colleague know the transfer and how long the call will be when transferring calls.4. Take down messages including date; time, caller's name and number.考题三You work for a company, which produces laser printers. You are visiting another company, Soft cell, to buy some computer software for your department. They have expressed an interest in your company's printer and you would like to take twenty brochures and three sample printers with you.*Write a short note to Mr. Jim Asana, the sales manager.*Ask for his permission to take these items.*Explain why you want them.*Mention the time and date when you want to collect them.Write 30----40 words on your answer sheet.SampleTo: Mr. Jim AsanoMassage:May I have you permission to take twenty brochures and three sample printers with me when visiting Softcell who have expressed an interest in our printers. I will come to collect them at 8 am Thursday morning.。

商务英语写作指南第一篇：商务英语写作指南商务便函与便条写作(一)商务便函例一SCHOOL OF ENGNISH FOR BUSINESSMEMORANDUMTo: Mr.Kingswick, Course CoordinateFrom: Barnsby CampbelDate: 19 November 1995Subject: Lesson Plan for 28 November LectureI intend to teach memo writing in my next lecture.I plan to cover the following parts:1.Inside AddressThis is omitted in a memo.As internal communication the reason is obvious.2.GreetingIt is more polite to put Mr., Mrs., or Ms before and the office after the name of the recipient.You may sometimes address the readers as a group.3.SubjectThis is a phrase to tell reader what the memo is about.Sometimes only he phrase is given without the word Subject before it.4.BodyThese should be short, less than 10 lines, and concentrate on only one paragraph one idea each.Sometimes for memos with three or more paragraphs, it is advisable to begin each with a heading in capital letters to tell what the paragraph is about.Another practice is number the paragraphs for easy reference later on.5.Carbon copyThis is written as c.c.for short.As in a letter, it lists the personswho are also receiving the memo.6.SignatureOnly the initial is need.The office and name in print of the write are omitted.In more casual memos there is no signature at all.Any thoughts on my notes? Anything to add? Let me know at tea break.c.c.Mr.P.L.Duke, Training Office.例二Internal MemorandumTo: Anne BellFrom: Graham DavisDate: 23 March 1992Subject: Office Furniture________________________________________________________________ __________ We need some comfortable chains for visitors to go in the manager's officeCan you arrange it?We need 10 chains in either beige or dark brown.The maximum you can spend is $ 500.1例三Interoffice MemoTo: Richard BurleyDept: Market researchSubject: Profits and Southmoor BranchDate: May 10, 1998I have finished studying the Southmoor Branch sales figures for the 1st quarter and see they are about $ 255,000 under projections.That is third straight quarter thatSouthmoor has fallen short.Will you prepare a new analysis of the Southmoor market potential/ I know you did one ___and a good one too___three years ago before Southmoor opened.But maybe some factors have changed and we need to look into them.Ben Tebbins is working up a report from the sales and promotionangle.He'll finish about June 15.If you could be ready then, we will get together and see if we can solve the Southmoor : Ben Tebbins(二)商务便条例一电话留言To: Mr.FevrierMessage:Mr.Reter Schulz called from Vienna, wanted you to call him today before 4 pm or any time tomorrow on 014569924 Message taken by: J.B.K.例二让秘书同志推迟约会Miss Liu,I've got an urgent meeting today.Please contact the applicants to postponee the interviews till further notice.DS 例三请假To: Mr.SlaterMessage:I am sorry to tell that I won't be able to go to the office today due to a sudden dizziness.So I have to ask for a day's sick leave.例四安排工作To: Mr.RichardsonMessage:Please send a letter to Naves Limon in C.R.Find out:Are they satisfied with the order?Can we provide any after sales advice?Encourage repeat order(三)商务便函分类范例1．交流意见From: Chief ExecutiveTo: Production DirectorSubject: Production for machinery for Machine shop xAs you know the company is contemplating opening a newmachine shop in the near future.Our operations have been expanding so rapidly that such a development now appears inevitable.There are a number of questions, which we need to be thinking about and I would be grateful to hear you opinion on the idea.1.As to the choice of new machinery I would like to know whether you think we should buy or hire new equipment.2.Then I would like to hear your proposals on which machinery we should consider acquiring.3.Closely connected with the purchase or hire of machinery is the matter of maintenance.We also need to be discussed.How many new staff will be required, for example?4.At the same time I would appreciate it, if you could provide me with estimates of the probable working life of the equipment, which you propose.Could you please let me have your preliminary thoughts on the questions in time for our meeting next week?2.了解情况MEMORANDUMTo: All members of staff, Northern BranchFrom: K.L.J.Date: 5 December 1994Subject: PERSONAL COMPUTERSThe board urgently requires feedback on our experience with PCs in Northern Branch.I need to know, for my report:1.What you personally use your PC for and your reasons for doing this.If you are doing working that was formerly done by other staff, please justify this.2.What software you use, Please name the programs.3.How many hours per day you spend actually using it.4.How your PC has not come up to your expectations.5.What unanticipated uses you have found for your PC, that others may want to share.Please Fax this information directly to me by 5 p.m..on Wednesday 7 December.If you haveany questions, please contact my assistant, Jane Simmonds, who will visit you on Tuesday, 6 December.Thank you for your help.(3).活动安排(1)NTERAL MEMOITo: All BranchesFrom: Sales ManagerDate: 28 November, 1996Tour: 5210______New Carrier1.We have found a new carrier for Tour 5210.This id DTL Aviation company.2.All clients who still want to take this holiday must reconfirm their bookings as soon as possible.2.They must also check in at Gatwick Airport by 0825 on the day of departure.3.Please write to all agencies and them this.活动安排（二）MEMORANDUMFrom: Office of the GM.Date: Feb.1To: Heads of factories Subject: Trip by GMBelow are details of the factories that the general Manager will visit.In each one, the GM would like to speak to all members of the Production Dept.please inform each factory and them to cancel all other appointment.March 8 Kuala LumpurMarch 9 SingaporeMarch 10 SingaporeMarch 11 Jakarta(4)建议MEMOTo: Project Planning Dept.From: General ManagerDate: Jan 5Subject: Aqua Warm BVI have looked though our records of the work that we did at Perfecta Ltd.The heating system was checked three times before it was turned on.We are absolutely sure that explosion is not ourresponsibility.I suggest, therefore, that Perfecta writes to Aqua Warm to claim compensation.Please write to Perfecta(address: 61 Bath Road, Worester, England WR 5 3AB)and explain our position.(5)报告MEMOTo: All DirectorsFrom: Lynn Adam, Administrative SecretaryDate: May 25, 1999Subject: Machine DictationAt the request of some of the division direction, we have made a survey of machine transcripts to see what could be done to improve both the quality of transcripts and the speed with which the work is completed.these are their suggestions:1.Both dictators and transcribers should be familiar with the dictating and transcribingEquipment.A manual is available for every machine;it explains how to use the equipment.2.It would be helpful if all dictators would:a.Mark the indicator slips with special instruction and correction.Mark the slips, too, to show the length of the letter or report.b.Spell any proper names as well as technical or unfamiliar words.c.Control their voice so that the dictation is neither too loud nor too soft.Be sure to enunciate clearly.d.Supply as mach information as possible__ number of copies, type of massage, and identity of dictator.It would also help if salutations and subject lines, when used, were dictated.e.Indicate when you would like the dictation complete the work dictation is rush.3.Machine transcribers will complete transcription by the day following the receiving of the tape unless the dictation is marked rush-----then every will be made to complete the workwhen it is wanted.Please let me know if you have further suggestions.I should also like to know if these suggestions result in better transcripts.四考试题型与范例考题一You are the Manager of a small printing company.A new employee, Mark McCabe, is joining your company on 10 th May.* Write a short memo to your office administrator*Saying who is starting work and when:*Telling him what Mark McCabe's desk should be put.*Suggesting where Mark McCabe's job will be*Write 30----40 words on your Answer SheetSANPLETo: Office AdministratorFrom: ManagerDate:Subject: New EmployeeA new employee, Mark McCabe, will join us on 10th May.He will take charge of the Sales section.Would you please arrange his desk in the room of Sales section.考题二Your company has received a lot of criticism of its telephone service.You looked into the most common complains and made the following notes:The Services Director has asked you to write a memo to call staff on recommended telephone procedure.* Write the memo in about 100---120 words, explaining how staff should use the e theinformation in your notes above.* Write on your Answer SheetSampleTo: All StaffSubject: Recommended for all staff to know we should use phones, because we have received so many complaints from our customers.The following are some recommended telephone procedure:1.Do not leave the phone to ting too long before answering2.Answering calls politely, instead of just saying'hello'.3.Let colleague know the transfer and how long the call will be when transferring calls.4.Take down messages including date;time, caller's name and number.考题三You work for a company, which produces laser printers.You are visiting another company, Soft cell, to buy some computer software for your department.They have expressed an interest in your company's printer and you would like to take twenty brochures and three sample printers with you.*Write a short note to Mr.Jim Asana, the sales manager.*Ask for his permission to take these items.*Explain why you want them.*Mention the time and date when you want to collect them.Write 30----40 words on your answer sheet.SampleTo: Mr.Jim AsanoMassage:May I have you permission to take twenty brochures and three sample printers with me when visiting Softcell who have expressed an interest in our printers.I will come to collect them at 8 am Thursday morning.第二篇：商务英语写作向进军2011级B班20112513486Dear sir ,Thank you very much for your interest in our products.You wrote to the right kitchen range hood manufacturer.Ours is one of the largest company in the northwest of China.The company has taken a five-year-longquality guarantee , longer than that of most other manufacturers.With a long history and high reliability , this company has established a good reputation at home and abroad.Our products are always very popular in Europe and China.With your help ,we are hoping to penetrate the huge market in America.We have enclosed a catalogue of all the specifications and varieties of our products.We are awaiting the opportunity of cooperating with you.Yours faithfully ,JocelynSales manager第三篇：商务英语写作Dear Sirs,This is to introduce ourselves as the largest down Apparel Company in China.Our company--Bosideng International Holdings Limited—was established in 1976, locating in Bosideng industrial zone, Changshu City, Jiangsu province.We have been specialized in developing and producing all kinds of down apparel.Bosideng International Holdings Limited has been researching and producing many kinds of down apparel for 30 years.There are six brands of the our company including “Bosideng”, “Snow Flying”, “Combo”, “Bengen”, “Slim” and “shangyu”.Through these brands, we offer a wide range of down apparel products.The customer can order our products both in our website and through the phone, and then ,we would like to give them satisifying in one week.“Bosideng” was the leading down apparel brand in China for 17 consecutive years from 1995 to 2011.As a leader in China down apparel industry, for 16 consecutive years, the latest fashionable FallWinter apparel trends to the world on behalf of China at the “China International Clothing and Accessories Fair”We would be pleased to receive your any kinds of down apparel.If you have any questions, please contact us.Ourtelephone number is 86-512-52532888.We look forward to your positive reply.Very truly yours.18100619 陆浩杰18100634蔡耀第四篇：商务英语写作A: You must be Ms.Lee from the United States?B: That’s right.I’ m Lee Junru.You are...?A: My name is Zhang Guiyang.I’m from the Sunshine Corporation.I’m pleased to meet you.Welcome to Fuzhou.B: Nice to meet you, too.Thanks for coming to the airport to meet me.A: That’s my pleasure.My manager, Mr.Wang has sent me to meet you here.He felt sorr y he could’t come himself.He is at a meet right now.B: It’s OK.Thank you very much.Where are we heading now?A: We’ re going to accompany you to the Fuzhou Friendship Hotel.Is the luggage all here, Ms.Lee? The car is just out there in the parking lot.B: Oh, thank you.Well I can handle this handbag myself.A: OK, this way, please.A: Here is our car.Let me put the luggage into the trunk.B: Thanks.A: Please get on, Ms.Lee.B: Thanks.A: Off we go.How’s your flight, Ms.Lee?B: Fine, I got on the plane at New York, and it took about 1 hours to get here.But is was a smooth flight.A: That was really kind of long in the airplane.Wasn’t it? I hope you’ll feel rested after a right of good sleep.B: Thank you.What is the weather like here, today?A: Fair and sunny today with gentle breeze.As I know, Ms.Lee, you’ re been to Fuzhou for a couple of times.B: It’s true.I travel so much and visit Fuzhou once a year?A:How do you like it here.B:well, I like it a lot.Fuzhou is really a fantastics place.There are many interested places to visit.I hope I can visit once again.A:I hope you can enjoy your stay here.It’s nice to have a look around.B:Yes that must be veryinteresting.Hope we will have the time.A:I think you must be tired, why don’t you take a break.I wake you up in to the hotel.B:Than’s great.Thank you.第五篇：商务英语写作[模版]七种常见类型1.主动跟新买家建立联系Dear Mr.Jones:We understand from your information posted on that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction atwhich includes our latest product line.Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts2.对新买家要求建立业务联系的回复Dear Mr.Jones:Dear Mr.Jones:take the matter further.We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,4.回复对某个产品的查询Dear Mr.Jones:Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We'veenclosed the photo and detailed information of the product for your reference:Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L/C at sight.We look forward to receiving your first order.Sincerely,5.无法提供对方查询中所要求的产品时Dear Mr.Jones:Dear Sir or Madam:We know that you are exporter of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco.Sincerely,7.几种报盘(a.)Dear Mr.Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNFCopenhagen and any other European Main Ports.Shipment is to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.You may be aware that there has lately been a large demand for the above commodities.And such growing demand will likely result in increased prices.However you can secure these prices if you send us animmediate reply.Sincerely,(b.)Dear Mr.Jones:We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts forexportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know.Customers’ inquiries are always meet with our careful attention.Sincerely,(c.)Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:modity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of100kgs.each.3.Quantity: Ten thousand（10000）metric tons.4.Price: US dollars one hundred and five（US$105.00）per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,。

I.1 The following sentences go together to form a note of introduction, but they are in the wrong order. Put them right.1 June, ____ Dear Mr. Sullivan,He is a linguistics student at our university.This is to introduce Mr. Hu Ming.Any assistance rendered him would be highly appreciated.Mr. Hu is looking for a teaching assistant’s post.Thank you.Sincerely yours,Geoffrey JacksonI.2 The following sentences go together to form a note of introduction, but they are in the wrong order. Put them right.9 March, ____ Dear Mr. Keller,You may interview Ms. Hermann and see if she can fill the vacancy.You told me last Saturday that your secretary had left you.She left her former post because it took her too long to get to the office.Ms. Hermann is a well-trained, experienced and conscientious secretary.This is to introduce Ms. Ruby Hermann.Her former employers have all found her competent.I can vouch for her honesty.Henry MonroeII.1 Discuss in groups of two or three the cues given below and then write a note of introduction.16 October, ____ // Mr. Wang // Liu Li / English literature student // paper / modern English literature // appreciation / help / locate / reference books / need / baby // thank // Liang BeijunII.2 Write a note of introduction with the cues given below.15 April, ____ // Dr. Hope // My friend / Wayner Morris / stomach trouble // suffer two weeks // been to several hospitals / given / various drugs / no effect // not cured // appreciate / give / thorough examination // thank // Sally SimpletonIII.1 The following sentences go together to form a note of invitation, but they are in the wrong order. Put them in the right order.20 October, ____ Dear Meili, / We would like to have you join us, as we know you are one of the classical music lovers. / Hoping to see you on Saturday. / Symphony No. 9 by Beethoven will be on the program. / We are going to have a music appreciation evening in our classroom this coming Saturday. / The time is 7.30 p.m. / Drop me a line if you are interested.Yours,Wang FangIII.2 The following sentences go together to form a note of introduction, but they are in the wrong order. Put them right.8 August, ____Dear Mona, He’d like to show them to his colleagues.While abroad, besides participating in academic activities, he had also been to famous spots of interests and videoed some interesting events.The tapes are not only informative but eye-opening as well.Are you interested in coming?The time is 6:00 p.m. this coming Saturday, and the place, his residence at Cherry Blossom Garden.He would be very happy is you could come.Prof. Henderson is back from his lecture tour around the world.NanIV. 1 Discuss the cues listed below, and then write a note of invitation.17 September, _____ // Frank // sports meet / Thursday, 25 September / university // sports stars / participate / show skills // lots / friends / here // tea party afterwards // call or write / coming // GeraldIV. 2 Write a note of invitation using the cues given below.20 November, ____ // Tony // remember / old school fellow / Graham Young // arrive / last Thursday / business trip // eager / meet / old friends / I / think / we / feel / the same // I / give / dinner party / his honor / 7:00 p.m. / 24 November / Rose Restaurant // come? // let / know // Thomas McGillV. 1 The following sentences go together to form a telephone message, but they are in scrambled order. Put them right.10 a.m. 1 March / Prof. Johnson / He sent his regards to Mrs. Johnson / He said his rheumatism prevented him from leaving the house in this nasty weather. / Prof. Smith called at 9:50 a.m. / So he would not be able to come to discuss the energy project with you and your colleagues. / He asked to be excused / MaryV. 2 The following sentences go together to form a telephone message, but they are in scrambled order. Put them right and combine some of the sentences to make the note more concise.8:20 a.m., 17 January John,1.He thinks it could be better.2.He’ll be in his office all day.3.He’d like to discuss with you.4.He has finished reading your paper.5.Your tutor, Mr. Jefferson, just called.6.Call on him as soon as you can.7.He has thought of some new ideas.GeraldVI. 1 Discuss the cues given below and write a telephone message.3 November, ____ // Dr. Lee // Mr. Mills / call / 9:10 a.m. // ask / you / agree / cancel / three o’clock / appointment // he / ardent stamp collector / offer / stamp / make up / set of rare stamps / he / have // not want / miss / chance // he / sorry / sudden change / plan / request / another / appointment / next week // MarilynVI. 2 Write a telephone message with the cues given below.24 May, ____ // Dr. Ericson // Dr. Bingham / call / 9:30 a.m. // he /say / group consultation / case / heart transplant / this afternoon // he / ask you / there / 2 p.m. // a number / heart specialists / also participating // call back / at once // urgent // JaneVII. 1 The following sentences go together to form a thank-you note, but they are in the wrong order. Put them right.26 December, ____ Dear Aunt Mabel,1.I did need a more sophisticated recorder.2.Again a million thanks!3.Thank you for your wonderful gift.4.The old one that I have has seen me mature from a lanky school boy to a college student.5.Indeed, it has more than served its purpose.6.How could you possibly have known?7.Remember? It was also a present from you.Your loving nephew,HenryVII. 2 The following sentences go together to form a note of thanks, but they are in the wrong order. Put them right.15 August, ____ Dear Marian,I had not told anybody about it.Imagine my happiness at seeing your lovely present!Just what I need as we are all training hard for the coming tennis tournament.How did you find out that it was my birthday yesterday?A pair of sun-glasses for sports use!The sun will not hurt my eyes any more!My gratitude!Nan VIII. 1 Discuss the cues given below and write a thank-you note.2 January, ____ // Father // pleasure / return home / weekend // exquisite computer / my desk / not latest model / enough / me // make studies easier / save time // you / thoughtful // lucky / son // thanks // MikeVIII. 2 Write a thank-you note using the cues given below.3 May, ____ // Jack // thank / desk calendar / after / journey / four months / finally / reach me // very useful / information / back / each page / worth / long wait // widen / scope / knowledge / various topics // great appreciation / thoughtfulness / a million thanks // JosephIX. 1 The following sentences go together to form a note of congratulation. Combine some of the sentences together, and then put the sentences in good order.20 November, ____ Dear Prof. Cai,Please accept our heartiest congratulations!We know, of course, how you’ve worked.We have just been informed.Your life work on elementary Chinese teaching methodology had been fully recognized during the International Conference on Language Education.We are your students.This is the first honor ever won by a Chinese scholar.Your article “Teaching Chinese as a Foreign Language” was awarded first prize.You’re fully worthy of it!Respectfully yours,Ron, Mabel, Kay, PeteIX. 2 The following scrambled phrases and sentences go together to form a note of congratulation. One of the sentences is not complete, and you need to complete it first. Then arrange the sentences in the right order.22 July, ____ Dear Lingling,What with the long distance,No chance was involved.It is what I have always expected.I regret very much that I was not able to attend the graduation ceremony.Again, congratulations!You earned it by hard work and diligence.Father wrote that you graduated from high school with honors.To make it up, I’m sending you some money and you can buy whatever you wish with it.Please accept my heartfelt congratulations!and what with my work of the never ending observation of the stars,Your loving sister,QinglingX. 1 Write a note of congratulation with the following cues.1 April, ____ // Henry // newspaper / you / 2nd prize / National Photo Contest // congratulations // also learn / you / only amateur participant / only / first your college student // your parents / very proud / especially / father / train / you / this hobby // again / felicitations / you all // EdwardX. 2 Write a note of congratulation, using the cues given below.12 June, ____ // Peiyun // see / name / list / winners / composition contest // it / just / I / expect / though / honor / come late // I / happy / you // you / talented / in this respect / I / always / envy // I / decide / work harder / but / doubt / I / can succeed / as / writing / inspiration / in addition to / hard work // warmest congratulations / you // YongmeiXI. 1 Put the following sentences into the right order to form a note that given some information.22 August, ____ Dear Liuping,It is expected that everyone in our class will participate, so that he can get to know our Department and his future students.He will give us a series of lectures on banking.This is to inform you that Prof. John Jefferson has arrived in Shanghai.We are going to have a welcome party in his honor.Please write if you cannot come.The date is set for next Thursday, 26 August, at 3 p.m., at the College Guest House.Huang AnXI. 2 Put the following sentences into the right order to form a note that gives some information.8 December, ____ Dear Mary Ann,She still loves company as she used to, though she’s too feeble to speak much.She’s in Ward IV, St. Luke’s Hospital.Aunt Jean called to say that Grandma is down with pneumonia.Pay her a visit as soon as you can.As she is aged, her condition is rather critical.I’ll get her some roses.I’m going this afternoon.AliceXII. 1 Write a note that gives some information, using the cues given below.6 February, ____ // Albert // new magazines / from Kim // articles / rare stamps / of interest to / philatelist / you // I / inkling / you / switch / attention / rare stamps / come / get / magazines // home / most evenings // drop in // KenXII. 2 Write a note that gives some information using the cues given below.18 March, ____ // Katie // leave / Beijing / next Monday // you / many friends / there / any errands / I / run / you // anything / take / them // or / messages / pass on / them // if so / let / know / or / send / before Sunday // RuthXIII. 1 Put the following sentences into the proper order to form a note making arrangements.5 August, ____ Dear Dr. Baker,Thank you.A car will be sent to bring you to the university at 1:30 p.m.As previously arranged, you are invited to deliver a lecture on humanism at our university sometime in August.Please inform us if you are otherwise engaged.Your lecture is now scheduled for Monday, 14 August, at the University Auditorium.Mary CooperXIII. 2 Put the following sentences into the proper order to form a note making arrangements.2 March, ____ Dear Minnie,Put on your raincoat and galoshes if it rains.Next Monday is Arbor Day.Take your lunch box with you.Tell me if the plan doesn’t suit you.Be punctual.As it’s quite a distance from our college, we’ll have to take the long distance bus, which starts at 6:00 a.m.Our study group is going to Daisy Hill to help with the afforestation there.Mary SimthXIV. 1 Write a note making arrangements, using the cues given below.26 December, ____ // Liping // previously discussed / party / New Year / 2:00 p.m. / on January 1 / Students’Hall // your talk / Young People’s Aspirations for the New York Year / follow / chairman’s opening speech / 2:15 p.m. // you / given / 20 minutes // be / on time // any questions / contact me // Thanks // Wang JialingXIV. 2 Write a note making arrangements, using the cues given below.12 November, ____ // Mengyu // exhibition of new books / social sciences / City Exhibition Hall // tickets / available / Students Union // you / used to / interested / this field // still interested? // anyway / I think / we / learn / something / exhibitions like this / further / City Exhibition Hall / not far / we live // call / any time / 2:00 --- 5:00 / afternoon / make arrangements / tickets // MinganXV. 1 Put the following sentences into the right order to form a note keeping in touch with a friend.15 September, ____ Dear MInliang,I have eventually passed the examination and am now a first-year business administration student.My present address is P. O. Box No. 101, Pujiang University.We haven’t met each other since July, after the crucial matriculation exams.How do you feel about being a college student?Hoping to hear from you soon.I heard that you are now an English major in Pujiang University.If you are not too busy, drop me a few lines.I’m now a freshman, and I think the name suits me well as I do feel that everything around me is son fresh to me.JiaweiXV. 2 Put the following sentences into the right order to form a note keeping in touch with a senior in position / profession. It would be better to have the note in three paragraphs.24 October, ____ Dear Professor Jenkins,I truly admire your erudition.The book I have been working on will soon come out.Your paper on child psychology made a deep impression on me.I’m sure I will further benefit from your forthcoming papers.Hoping to hear from you from time to time.I will send you a copy and would like very much to have your comments.It has been months since we met at the symposium last June.Respectfully yours,John HodgsonXVI. 1 Write a note keeping in touch with one of the friends, making use of the cues given below. English Teaching Section / The Xth Middle School / Shanghai // 27 December, ____ // Qiuyun // out of touch / July // address / from Qinling // teaching English / middle school // happy / build up / friendly relationship / students // think / you / enjoy / job / accountant / bank / too / you / always good / figures // long / see / you / chat / old times // write // a prosperous New Year // MaochangXVI. 2 Write a note keeping in touch with one of the friends, making use of the cues given below.20 February, ____ // Juanita // not see / each other / ages // Jennie’s birthday party / have / hearty talk / wasn’t it // how / you? // change / job / since // tourist guide / suit / fine // another talk? // home / most evenings // call / your convenience // AnnXVII. 1 Put the following sentences into the right order to form a note offering something.19 May, ____ Dear John,If it suits you, we can go together.I know you have always been a music lover.The singers are all famous vocalists from all over the country.Please let me know by calling me up at the office.But do you care for vocal recitals?I’ve got two tickets for the Chinese Folk Song Concert, which is on this coming Sunday at the Lyceum Concert Hall, at 7:30 p.m.The orchestra is also composed of tom Chinese music instrumentalists.KenXVII. 2 Put the following sentences into the right order to form a note offering something. Combine some of the sentences if necessary.16 April, ____ Dear Martin,The one is till new but cheaper.Mary Smith has bought one recently.Are you interested in it?I heard that you need a laptop.Give me a ring.As she was given another one by her brother yesterday, she’s considering selling the old one.I know where you can get one.JohnXVIII. 1 Write a note offering something to one of your friends, using the following cues.10 March, ____ // Frank // know / you / need / alarm clock / wake up / morning shift // other day / see / quartz alarm clocks / shop / near / office // design / simple but unique / beautiful but not vulgar // chime / quarter / half hour / hour / Big Ben // attract / me / they / inexpensive // interested // if so / come / see / yourself // HenryXVIII. 2 Write a note offering something to one of your friends, using the following cues.30 July, ____ // Yongnian // clay sculpture / playful cowherd / accompany / note // find / shop / Wuxi / I / business trip / recently // strongly attracted / figurine / buy / two // one / my desk / think / look nice / your desk // hope / like // Xuanwu。

尾注(Notes)格式和要求的具体说明一、总体格式和要求1.尾注应列出正文中所有直接或间接引用的文献的出处，还应包含正文中所有例子的出处。

2.尾注页应该单独起页。

3.尾注以全文为单位拉通编序，序号应与正文中的编号一致。

序号采用上标的形式，序号数字后空1字符。

4.尾注同一个条目内部不可中外文夹杂，一般应与所引用文献使用的语种一致，要么用英文，要么用中文书写。

5.尾注须首行缩进，每一条目首行缩进5字符；1.5倍行距。

6.英文条目中外国作者姓名的写法遵循名前姓后（First Name First）的原则，如John Kennedy；中国人姓名的拼音参照英文作者姓名的写法，如Xiaoming Li；中文条目中中国人的姓名遵循中文姓名的书写习惯，如李晓明。

7.英文尾注的字体是Times New Roman，使用英文标点符号；汉语尾注的字体是宋体，采用中文标点符号。

二、英文尾注的格式1.专著作者, 斜体书名(出版社所在城市名: 出版社名称, 出版年份), 页码. 如：1 Leonard Shatzkin, In Cold Type: Overcoming the Book Crisis (Boston: Houghton Mifflin, 1982), 35.2.编著、论文集编著或论文集编者, ed, 斜体书名(出版社所在城市名: 出版社名称, 出版年份), 页码. 如：1 Leonard Shatzkin, ed, Overcoming the Book Crisis (Boston: Houghton Mifflin, 1982), 35.如有多个编者，Ed.改为Eds.。

如：1 Leonard Shatzkin and Gregory Crane, eds, Three Principles: Overcoming the Book Crisis(Boston:Houghton Mifflin, 1982), 35.3.编著、论文集中的论文论文作者, “论文名,” in 斜体书名, ed. 编著或论文集编者名姓(不颠倒) (出版社所在城市名: 出版社名称, 出版年份), 页码. 如：2 Paul Starr, “The Electronic Reader,” in Reading in the 1980s, ed. Stephen Braubard (New York: Bowker,1983), 78.如果编著或论文集有多个编者，Ed.改为Eds.。

Chapter 11. Is that all for customs formalities?海关手续办完了吗？2. May I take the liberty to introduce myself to you?我可以冒昧地自我介绍吗？3. He also wants to make the acquaintance of marking manager, Mr. Sam Auden.他还想结识公司的营销部经理山姆·奥登先生。

4.Suppose we’ll meet at 10 a.m. tomorrow.我建议明天上午十点相会。

Chapter 21. There are tricks in every trade.行行都有诀窍。

2. Banks help companies for credit investigation. But they should keep the information of customers confidential too.银行帮助公司进行资信调查，但应该对客户的信息保密。

3. This is Mr. Rance of Import Department. Who is it, please?我是进口部经理兰斯先生，请问谁找我？4. I am glad to introduce my corporation to you as a professional one, specializing in the line of tea products.我很高兴地向你介绍本公司，我们是专门从事茶叶产品生产和出口公司。

5. In order to let you have a general idea of all our products, I am going to send you our latest illustrated catalogue by EMS for your perusal.为了让贵方对我方的产品有个大概的了解，特打算寄上我方最新附图目录，以供细阅。

（第一章：Task 1-2）I. Directions: Write an application letter according to the following information. (40%)参考答案略。

评分标准：内容25分；语法与拼写5分；文体与语气5分；标点与格式5分。

II. Directions: Complete the chronological resume worksheet with your own information.(40%)参考答案略。

评分标准：内容25分；语法与拼写5分；文体与语气5分；标点与格式5分。

III. Directions: Translation exercises. (20%, 4 points for each sentence)(1)As a student in International Trade and a prospective June graduate, I should very much liketo be considered for the position of sales assistant that you have advertised in today’s Guangzhou Daily.(2)Since I was 15 years old I have helped my father to run his small import-and export business.I have been involved in helping a variety of clients and also the general administration of thebusiness.(3)You will find enclosed an outline of my education and copies of three letters ofrecommendation.(4)我有着外向、勤奋的个性，我享受忙碌的工作环境带来的挑战。