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Healthandsafetymanagementinachangingorganisation:Casestudy

globalsteel

company

MaaritKoivupaloa,⇑,MarkoSulasalmib,1,PhilipRodrigoa,SeppoVäyrynenc

aOutokumpuOyj,Riihitontuntie7,P.O.Box140,FIN-02200Espoo,FinlandbMetsäFibreOyKemiMill&MetsäBoardKemiOy,FIN-94200Kemi,FinlandcFacultyofTechnology,IndustrialEngineeringandManagement,WorkScience,P.O.Box4610,FIN-90014UniversityofOulu,Finland

articleinfo

Articlehistory:Received12June2014Receivedinrevisedform14November2014Accepted19December2014Availableonline12January2015

Keywords:HealthandsafetysystemsHealthandsafetymanagementOHSAS18001ChangingorganisationCorporatesocialresponsibilityabstract

Whenanorganisationchanges,grows,ornewunitsjoinintoacorporation,itgenerateschallengesforhealthandsafety(HS)management.TherearedifferenttypesofHStools,systems,applications,formsandsoftwarewhichsupportHSmanagement.ThepurposeofthisresearchistofindoutwhatkindofHSmanagementpracticesandtoolsareusedandwhatisrequiredtomanageHSefficientlywithinaglo-balsteelcompany’s(Nemployees=15.000)differentsites.Allthesites(N=6)hadahealthandsafetymanagementsystem,whichwasbasedonOHSAS18001requirements.LocalHSmanagementpracticesandtoolsvariedsignificantly,buthadsimilarback-grounds.CorporateHSmanagementwasbasedaroundHSstandards,visionandprinciples,plansandtar-gets.Similarly,italsofollowedOHSASrequirements.SomeimprovementneedshavebeenidentifiedforboththelocalandthecorporatelevelHSmanage-mentpracticesandtools.ItispossibletomanageHSinacontinuouslychangingorganisation.Thefoun-dationsshouldbebasedoncorporateHSstandards,whichshouldbeoutlinedclearly–basedonthedesiredendresultcomplyingwiththeexternalrequirements.Ó2014ElsevierLtd.Allrightsreserved.

1.Introduction

Companieshavestartedtoinvestinhumancapitalandtoman-

agerelationshipswithsocialstakeholders.Sociallyresponsible

companieswanttoexceedthedemandssetbylaw,andtobesuc-

cessfulalsoinoccupationalhealthandsafety,andenvironmental

field(Monteroetal.,2009).Organisationsthathaveacontinued

successinimprovingtheirstandardswouldactivelypayattention

tosafety,healthandenvironmentalfactors.TosupportHS(health

andsafety)practices,variousIT(informationtechnology)tools,

systems,applicationsandsoftwarehavebeendeveloped.HSprac-

tices,tools,systems,applicationsandsoftwarearefrequently

developedandtailoredtoaparticularsite’sorunit’sneedsinglo-

balcompanies.ThisarticlemakesreferencetoHStools(ITtools

thatsupportHSmanagement),theseinclude:systems,applica-

tions,formsandsoftware.

Whenanorganisationgrowsornewsitesorunitsjointogether,

itgeneratesnewchallenges,e.g.whatHSmanagementpractisesandtoolsshouldbeusedandwhatcharacteristicsshouldthey

have?Orshouldtherebeoneprocedurewithinawholecorpora-

tionorshouldtheindividualsiteschoosetheirownpractices?

Managingafrequentlychangingorganisationasacomplete

entity,andnotasseparatesites,isespeciallychallenging.One

questionishowtomakeitrunefficiently,whenHSmanagement

methodsandtoolsvarybetweenthesites?Thecasestudy

usedforthisresearchisaglobalsteelindustrycompany(Nemployees=15.000),whereorganisationshaverecentlybeenthroughadra-

maticchange.ThesitesarelocatedinEurope,AmericaandAsia.

Indetail,thisresearchdescribeswhatkindsofHSmanagement

practicesandtoolsareusedatthedifferentlocations(sites).The

mainfocusisinHSsystems,butinsomesitesEnvironmentand

Quality(EQ)areintegratedwithHSsystem,andthosewillbedis-

cussedascloselyrelatedsubjects.Thescopeisdefinedtohealth

andsafety,becausethecommonorganisationalstructureinthe

casecompanyfollowsthisdefinition.

ThehypothesisisthatdifferentHSmanagementpracticesand

multipleHStoolsarecurrentlyinuse.Thepurposeofthisresearch

istofindoutwhatkindofHSmanagementpracticesandtoolsare

usedinaglobalsteelcompany’sdifferentsitesandwhich

corporateHSmanagementpracticesareused.

http://dx.doi.org/10.1016/j.ssci.2014.12.0090925-7535/Ó2014ElsevierLtd.Allrights

reserved.⇑Correspondingauthor.Tel.:+358401678020.E-mailaddress:maarit.koivupalo@outokumpu.com(M.Koivupalo).1Currentposition,formerOutokumpuStainless

Oy.SafetyScience74(2015)128–139

ContentslistsavailableatScienceDirect

SafetyScience

journalhomepage:www.elsevier.com/locat

e

/

ssciThetwomaingoalsinthisresearcharetoidentifywhatthe

requirementsaretoenableachangingmanufacturingcompanyto:

1.ManageHSefficiently.

2.IdentifyimprovementsforthecurrentHSmanagement

practicesandtools.

Fourresearchquestions(RQ)wereusedtogathertheinforma-

tionrequiredforthisstudy:

RQ1:WhatkindofHSmanagementpracticesandtoolssupport

HSmanagementincontinuouslychangingorganisation?

RQ2:WhatpractisesandtoolsareusedforHSmanagementin

differentsitesininternationalcorporation?

RQ3:ArecorporateHSstandardsandtargetsdeployedtothe

localHSmanagementpractices?

RQ4:ArehigherlevelHSdemandsreflectedtothecorporateHS

management?