商务英语试卷A

商务英语试题及答案大全一、选择题1. Which of the following is not a common business practice?A. Negotiating contractsB. Attending business meetingsC. Playing video gamesD. Networking with professionals答案：C2. What is the most important aspect of business communication?A. Using technical jargonB. Being concise and clearC. Using humor extensivelyD. Speaking loudly答案：B3. In international business, what is the primary purpose of cultural awareness?A. To make jokes about other culturesB. To avoid misunderstandings and conflictsC. To criticize other culturesD. To show off one's own culture答案：B二、填空题4. When writing a business proposal, it is crucial to include a(n) ________ section that outlines the benefits of your product or service.答案：benefits5. In a business setting, it is polite to address someone as________ if you do not know their name or title.答案：sir/madam6. When conducting market research, it is important to gather ________ data to make informed decisions.答案：reliable三、阅读理解题Read the following passage and answer the questions.In today's global market, businesses are constantly lookingfor ways to expand their reach and increase their customer base. One effective strategy is to enter into partnershipswith companies in other countries. This not only opens up new markets but also allows for the sharing of resources and expertise. However, such partnerships require carefulplanning and negotiation to ensure that both parties benefit equally.7. What is one advantage of partnering with a foreign company? 答案：Opens up new markets8. What is necessary for a successful international partnership?答案：Careful planning and negotiation9. What should be the goal of such partnerships?答案：Ensuring that both parties benefit equally四、写作题10. Write a short email to a potential business partner, introducing your company and expressing interest in exploring a partnership.[Your Name][Your Position][Your Company Name][Your Contact Information]Dear [Recipient's Name],I hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. We have been following your company's work in [specific field/industry] and are impressed by your achievements.We believe that a partnership between our two companies could be mutually beneficial. Our company specializes in [briefly describe your company's expertise], and we think that our strengths could complement yours in [specific areas of potential collaboration].We would like to propose a meeting to discuss this further. Please let us know if you are interested and available for a call or video conference at your earliest convenience.Looking forward to the possibility of working together.Best regards,[Your Name]答案：(写作题无固定答案，以上为参考模板)请注意，以上内容为示例性质，实际的商务英语试题及答案可能会根据具体的教学大纲和考试要求有所不同。

一．Multiple Choice单选(10*1’)1. Over the past 20 years, the Internet helped change our world in _____way or another for the better.A. anyB. oneC. everyD. either2. A person ______ e-mail account is full won’t be able to send or receive any e-mails.A. whoB. whomC. whoseD. whoever3. It is reported that the police will soon ____ the case of two missing children.A. look uponB. look afterC. look intoD. look out4. ---- Sorry, I have to ______ now. It’s time for class.---- OK, I’ll call back later.A. hang upB. break upC. give upD. hold up5. It is often _____ that human beings are naturally equipped to speak.A. saidB. to sayC. sayingD. being said6. Try on this red skirt; you will look great _____it.A. onB. byC. inD. for7. I’m trying to break the _______ of getting up too late.A. traditionB. habitC. convenienceD. leisure8. ----May I open the window to let in some fresh air?----________A. Come onB. Take careC. Go ahead!D. Hold on!9. How much ________ she looked without her glasses!A. WellB. goodC. bestD. better10. I was out of town at the time, so I don’t know exactly how it _______.A. was happeningB. happenedC. happensD. has happened二．Gap-filling词汇填空(10*2’)1.We shall accumulate new experience and try new solutions as new problems_________.2.In considering people for jobs, we give _________ to those with some experience.3.The UK is targeting the fast-growing Gulf as a _________ for trade developmentalong with India and China.4.Do you have a _________ or price-list or something that tells me about yourcompany?5.The survey of more than 6,000 Australian adults showed that men, less educatedpeople and migrants _________ more _________ attach a stigma to depression, Australian news agency AAP reported.6.For all the information and contents that declared by the applicants should BEconsidered as the formal and _________ presentation.7.Before we wrap up everything, I’d like to add a clause to the contract. I amnot_________ _________ the verbal agreement.8.Only when function and style _________ perfectly does a great classic emerge.9._________ _________ is the difference between the actual cost for acquiring atarget firm versus the estimate made of its value before the acquisition.10.Politicians should not _________ _________ business affairs that might affecttheir political judgement.三．Reading Comprehension阅读(20*1’)Good Table MannersManners play an important part in making a favorable impression at the dinner table. Here are some general rules:Napkin（餐巾）useThe meal begins when the host unfolds his or her napkin. This is your signal to do the same, so place your napkin on your lap. Unfold it completely if it is a small napkin, or in half, lengthwise（纵向地）,if it is a large dinner napkin.If you need to leave the table during the meal, place your napkin on your chair as a signal to your server that you will be returning. Once the meal is over, place your napkin neatly on the table to the right of your dinner plate. Do not refold it.Use a napkin only for your mouth. Never use it for your nose, face or forehead.Use of utensils（餐具）Start with the knife, fork or spoon furthest from your plate, and work your way in, using one utensil for each course.If soup is served, remember to spoon away from yourself. This helps stop the drips. Do not put the entire soup spoon in your mouth. Instead, fill a soup spoon about 75 percent with soup, and sip（啜饮）it from the side noiselessly.After finishing dinner, place the knife and fork parallel to one another across the plate with the knife facing inward toward the plate.Using your fingersHere's a list of finger foods: sandwiches, cookies, small fruits or berries with stems, French fries and potato chips, and hamburgers.Chew（咀嚼）with your mouth closed and don't make noise; don't talk with your mouth full.Bread must be broken with your hands. It is never cut with a knife.Don't pick something out of your teeth. Instead, excuse yourself to the bathroom.If possible, try not to cough at the table.Do not put your elbows（肘）on the table. In France, it is essential to have both hands above the table at the same time.Do not put bones or anything else on the table. Things that are not eaten should be put on your plate.1. Where is the napkin normally placed during the meal?A. On your chair.B. On the table.C. On your lap.D. On your plate.2. The napkin is used only for _______.A. your foreheadB. your mouthC. your noseD. your face3. Which utensil is used first?A. The knife.B. The fork.C. The spoon.D. The one farthest from the plate.4. All of the following are finger foods except _______.A. soupB. sandwichesC. cookiesD. hamburgers5. Which of the following shows good table manners?A. Talking with your mouth full.B. Putting bones on your plate.C. Putting your elbows on the table.D. Chewing with your month open.Saving MoneyWhere you save your money often depends on what you are saving for. If you are saving to buy a CD(光盘)or to go to a concert, then probably you would keep your money somewhere in your room.If you ale saving for a big purchase like a mountain bike or a school trip, where would you save your money?One place to save money is the bank. Putting your money in a savings account will help your money earn more money. If you put your money in a piggy bank(猪形储蓄罐), one year later you'11 still have the same amount of money you put in. If you put your money in a savings account, one year later, you'll have more money than you put in. Why?When you keep your money in a bank, your money earns interest. Interest is an amount of money a bank pays you to use your money. The bank uses your money (and the money of other people too) to loan money to people and businesses.The bank will send you a statement several times a year. A bank statement tells you how much money you have in your account It also tells you how much interest you have earned If you leave your money in the bank, you can watch it grow! Another way you can save money is to buy a certificate of deposit or CD. If you have somemoney that you don't need to use for a long time, this is a good way to make your money grow. You Can buy a CD at a bank You agree not to use the money for a certain period of time That period might be from six months to five years. You can't touch your money during that time. If you do, you must pay a penalty or fee.6. Your money will earn more money if you put it _______.A. in your roomB. in a piggy bankC. in your pocketD. in a savings account7. A bank pays you interest for _______.A wasting your moneyB losing your moneyC using your moneyD decreasing your money8. Among other things, a bank statement tells you _______.A. the amount of money you have in the bankB. the current rates of interestC. the current rates of exchangeD. the best way to save your money9. If you draw your money before it is due, you will have to _______.A. pay interest to the bankB. close your accountC. open a new accountD. pay a penalty or fee10. The word “touch" in paragraph 5 could be best replaced by _______.A. “deposit”B. “lend”C. “use”D. “cash”Can trees talk? Yes, but not in words. Scientists have reason to believe that treesdo communicate (交际) with each other. Not long ago, researchers learned some surprising things. First a willow tree attacked in the woods by caterpillars (毛虫) changed the chemistry of its leaves and made them taste so terrible that they got tired of the leaves and stopped eating them. Then even more astonishing, the tree sent out a special smell---a signal (信号) causing its neighbors to change the chemistry of their own leaves and make them less tasty.Communication, of course, doesn’t need to be in wor ds. We can talk to each other by smiling, raising our shoulders and moving our hands. We know that birds and animals use a whole vocabulary of songs, sounds, and movements. Bees dance their signals, flying in certain patterns that tell other bees where to find nectar (花蜜) for honey. So why shouldn’t trees have ways of sending message?11. It can be concluded from the passage that caterpillars do not feed on leaves that ______.A. are lying on the groundB. have an unpleasant tasteC. bees don’t likeD. have an unfamiliar shape12. The willow tree described in the passage protected itself by ______.A. growing more branchesB. communicating with birds and beesC. changing its leaf chemistryD. shaking caterpillars off13. According to the passage, the willow tree was able to communicate with other trees by______.A. waving its branchesB. giving off a special smellC. dropping its leavesD. changing the color of its trunk14. According to this passage, bees communicate by ______.A. making special movementB. touching one anotherC. smelling one anotherD. making unusual sound15. The author believes that the incident described in the passage ______.A. cannot be taken seriouslyB. should no longer be permittedC. must be checked more thoroughlyD. seems completely reasonableSchooling and EducationIt is commonly believed in the United States that school is where people go to get an education. Nevertheless, it has been said that today children interrupt their education to go to school. The distinction between schooling and education implied by this remark is important.Education is much more open-ended and all-inclusive than schooling. Education knows no limits. It can take place anywhere, whether in the shower or in the job, whether in a kitchen or in a theatre. It includes both the formal learning that takes place in schools and the whole universe of informal learning. The agents of education can range from a respected grandparent to the people debating politics on the radio, from a child to a distinguished scientist. Whereas schooling has a certain predictability, education quite often produces surprises. A chance conversation with a stranger may lead a person to discover how little is known of other religions. People are engaged in education from infancy（婴儿期）on. Education, then, is a very broad, inclusive term. It is a lifelong（一生的）process, a process that starts long before the start of school, and one that should be an integral（基本的）part of one's entire life.Schooling, on the other hand, is a specific, formalized process, whose general pattern varies little from one setting to the next. Throughout a country, children arrive at school at approximately the same time, take assigned（指定的）seats, are taught by an adult, use similar textbooks, do homework, take exams, and so on. The slices of reality that are to be learned, whether they are words or an understanding of the working of government, have usually been limited by the boundaries of the subjectbeing taught. For example, high school students know that they are not likely to find out in their classes the truth about political problems in their communities or what the newest filmmakers are experimenting with. There are definite conditions surrounding the formalized process of schooling.16. Which of the following is true according to the author?A. School is the place where people get informal educationB. Education means schoolingC. Education can be both formal and informalD. Going to school is the only way to receive education17. Education is different from schooling in that ______.A. the former is predictable while the latter is notB. the former is specific while the latter is notC. the former is a formalized process while the latter is notD. the former is more open-ended and all-inclusive than the latter18. When does education begin?A. Before one enters schoolB. After one enters schoolC. After one graduates from collegeD. After one retires from work19. The fact that children arrive at school at about the same time shows that ______.A. schooling imposes a lot of strain on the studentsB. schooling has a clear boundaryC. schooling follows more or less the same pattern.D. schooling includes different aspects of learning20. What is the author's attitude toward schooling?A. PositiveB. NegativeC. Neutral（中立的）D. Supportive四．Translation—English to Chinese英译汉(5*3’)1.If producers can substitute a cheaper foreign source of labor relative to thedomestic wage rate, many will choose to move their production overseas, creating increased unemployment.如果生产者可以用廉价的外国劳动力来替代国内资源，很多生产者将会选择把他们的生产转移至海外，从而造成失业率的上升。

c. having fooled around c. continue to locatethem with Internet商务英语专业商务英语阅读试题APart I Multiple Choice (20 points)Complete the sentences by choosing from the words below each sentence ・1. Technical skills _____ performing specialized tasks within the organization.a. are associated withb. differ fromc. are similar to2. Corporate culture is the shared experiences, stories, beliefs, and norms _____ •a. which creates a companyb. that characterize a companyc. whose company has got3. If a company is to get the most out of its workers, it must ______ those workers.a. developb. selectc. promote4. In theory, a company^ auditors are appointed independently by its shareholders, to whom they report. "Whom^ represents ________ .a. auditors b accountants c. shareholders5. Over-capacity in the car business leads to a series of joint agreements and mergers between ____ .a. car companiesb. joints venturesc. capacity level6. Ford intended to _____ Volvos and hoped to use Volvc/s technology to develop new cars.a. shareb. focusc. distribute7. The principles in the Organizational Chaos Model can also be used to ________ the company^ competition.a. introduceb. overcome C ・ understand8. As a senior student, you are supposed to know better than just _________ until the examination time.a. fooled aroundb. to fool around9. Transnational companies will ____ in China.a. continue locatingb. continues to locate 10. E-business is about transforming business process and technologies.a. integratesb. integratingc. to integrate11. Other companies use Web technology to _______ business electronically at the wholesale or retail level.a. supportb. exchangec. transact12. The funds needed to operate an enterprise are refereed to as ______ •a. labourb. capitalc. resources13. They also want to integrate these systems _________ the rest of their business process.a. withb. andc. forthe Industrial Revolution themarketing concept the selling ofgoods customers 5 needs production and selling business focus14. Accounting firms frequently ________ their audit clients.a. buy management skills fromb. sell consulting services toc. provide audit assignment for 15.1 went to buy a new tie to this brown suit.a. go intob. go withc. go after16・ The secretary entereda pencil and paper, and every word the manager said.a. made forb. took upc. took down 17. The financing of international trade is more complex than that of domestic trade. That ，here means •a. financingb. international tradec. domestic trade18. The process of education, experience, more education, and then ____________ is called a cyclical process.a. less educationb ・ more experiencec. education and experience19. Hardly _______ t he airport when he started for his destination.a. I had reachedb. had I reachedc. I reached20. The climbers tried to find a new _____ to the top of the mountain.a. approach b ・ route c. entrancePart II Match (20 points)Section AChoose the correct word or words from the box to complete the passage: Business people focused on the production of goods from 21 until the earlytwentieth century, and on ______ 22 from the 1920s to the 1950s. Marketingreceived little attention up to that point. After 1950, however,business people recognized that their enterprises involved not only 23 but also the satisfaction of 24 . They began to implement 25 , a business philosophy that involves the entire business organization in the dual process of satisfying customer needs and achieving the organization^ goals.Section BChoose the correct word or words from the box to complete the following sentences:26・ China is now at the stage of development of building a well-off society andaccelerating socialist ______ .27.Implementation of the __________ begins and ends with the information about customers.28.Selling something at a reduced price is called giving a _______ .29.Carrying out the business of such a huge company requires ______ •pensation programmes include wages and salaries, incentives, and _________ for workers.Part III Reading comprehension (40 points)Passage 1What makes money valuable? Why is a piece of paper marked $ 10 worth more than one marked $1 ? You could say there is no reason. Ifs true that a special kind of paper is used to make dollar bills, and they are pretty, but that^s not what makes them valuable・ The real reason money is valuable is that everyone believes it is.Ancient economies had no paper money or coins. Some used barter——trading one thing for anothe匚Others used all kinds of objects as money・Any object would do, as long as there was not an unlimited amount of it. Animals or metals were popular, and so were manufactured products like jewelry or weapons. Wealth in ancient Greece was measured in tools or cattle. This kind of money had two purposes- First, it was useful in itself. Tools and cattle can be used for farming. And second, it was a way to symbolize and measure value・ A house, for example, would be valued at a certain number of tools or cattle. This greatly simplified trade・ Other societies used money that was totally symbolic・For instance, American Indians used wampum, which is made from seashells. And until recently on the pacific island of Yap, people use large stone discs as money.In most places these types of money died out because more practical forms of money were invented. People started using precious metals, such as gold and silver, that were easier to carry around than tools or stones. And in the eighteenth century, paper money was introduced. At first people were suspicious of new currency, but they came to accept it because the government or bank issuing it would exchange an equal amount of gold for the pape匚 A $ 10 bill really was worth $ 10 for gold. But now, people are used to the idea that the government doesift have to back its money with gold・Everyone believes that a $ 10 bill is worth $10 and that is good enough・ But if, for some reason, people ever lost faith in paper money, ten dollars wouldn^t be worth the paper it's printed on.Questions 31-35 are based on passage 131.According to the writer the real reason money is valuable is that everyone believes _______ .a.money is valuableb. gold is valuablec. money is gold32.The writer of this selection mentioned animals, metals and manufactured productslike jewelry or weapons because ________ •a. they were valuableb・ they were used as money in ancient timesc. people liked them33.Paper money was invented ______ .a. to take the place of other types of moneyb・ to be replaced by other types of moneyc. in the nineteenth century34.At first people did not have trust in paper money because _____ •a.it was not worth muchb.the paper was not of good qualityc.it looked like an ordinary piece of paper35.People came to accept paper money when _______ .a.the government began to issue itb.the bank began to issue itc.they could exchange it for the same amount of goldPassage 2Many private institutions of higher education around the country are in danger. Not all will be saved, and perhaps not all deserve to be saved. There are low-quality schools just as there are low・quality businesses・ We have no obligation to save them simply because they exist. But many thriving institutions that deserve to continue are threatened・ They are doing a fine job educationally, but they are caught in a financial difficulty, with no way to reduce rising costs or increase revenues significantly. Raising tuition doesn^t bring in more revenue, for each time tuition goes up, the enrollment goes down, or the amount that must be given away in student aid goes up. Schools are bad businesses, whether public or private, not usually because of bad management but because of the nature of the enterprise. They lose money on every customer, and they can go bankrupt either from too few students or too many students. Even a very good college is a very bad business.It is such colleges, thriving but threatened, that I worry about. Low enrollment is not their chief problem. Even with full enrollments, they may go under. Efforts to save them, and preferably to keep them private, are a national necessity. There is no basis for arguing that private schools are bound to be better than public schools. There are abundant examples to the contrary. Anyone can name state universities and colleges that rank as the finest in the nation and the world. It is now inevitable that public institutions will be dominant, and therefore diversity is a national necessity. Diversity in the way we support schools tends to give us a healthy diversity in the forms of education. In an imperfect society such as ours, uniformity of education throughout the nation could be dangerous. In an imperfect society, diversity is a positive good. Eager supporters of public higher education know the importance of sustaining private higher education.Questions 36-40 are based on passage 236.In the passage, the author appeals to the public to support _____ .a. private higher education in general b・ public higher education in generalc. high-quality private universities and colleges37.According to the passage, schools are bad businesses because of _____ .a. the nature of schoolb・ poor teachersc. bad management38.What does the phrase "go under9' (Para. 2, sentence 3) probably mean?a.have low tuitionb.get into difficultiesc.do a bad job educationally39.Which of the following statements is TRUE?a.There are many cases to indicate that private schools are superior to publicschools.b.The author thinks diversity of education is preferable to uniformity of education.c.Each time tuition is raised, the enrollment goes up.40.In the author's opinion, the way that can save private schools lies in _____ .a.full enrollmentb.raising tuitionc.national supportPassage 3A higher reading rate, with no loss of comprehension, will help you in othersubjects as well as in English, and the general principles apply to any language. Naturally, you will not read every book at the same speed・ You would expect to read a newspaper, for example, much more rapidly than a physics or economics textbook 一but you can raise your average reading speed over the whole range of materials you wish to cover so that the percentage gained will be the same whatever kind ofreading you are concerned with.The reading passages which follow are all of an average level of difficulty for yourstage of instruction. They are all about five hundred words long. They are about topicsof general interest which do not require a great deal of specialized knowledge. Thusthey fall between the kind of reading you might find in your textbooks and the muchless demanding kind you will find in a newspaper or light novel. If you read this kind ofEnglish, with understanding at, say, four hundred words per minute, you might skim through a newspaper at perhaps 650一700, while with a difficult textbook you might drop to two hundred or two hundred and fifty.Perhaps you would like to know what reading speeds are common among nativeEnglish-speaking university students and how those speeds can be improved. Tests inMinnesota, U.S.A., for example, have shown that students without special training canread English of average difficulty, for example, Tolstoy^s War and Peace in translation,at speeds of between 240 and 250 words per minute with about seventy percentcomprehension. Students in Minnesota claim that after twelve half-hour lessons, the reading speed can be increased, with no loss of comprehension, to around five hundred words per minute.Questions 41-45 are based on passage 341.According to the passage, the purpose of effective reading with higher speed is most likely to help you ______ .a. only in your reading of a physics textbook・b・ improve your understanding of an economics textbook・c. not only in your language study but also in other subjects.42.Which of the following does not describe the types of reading materials mentioned in the second paragraph?a.Those beyond one's reading comprehension.b.Those concerning with common knowledge・c.Those without the demand for specialized knowledge.43.The average untrained native speaker at the University of Minnesota reads ata.about three hundred words per minute.b.about two hundred and forty-five words per minute.c.about sixty words per minute.44.According to the passage, how fast can you expect to read after you have attended twelve half-hour lessons in the University of Minnesota?a.You can increase your reading speed by three times.b.No real increase in reading speed can be achieved・c.You can double your reading speed.45.Where do you think the passage is taken from?a.The introduction to a book on fast reading.b.A local newspaper for young people.c.A school newspaper run by students・Passage 4Cultural WarsFilms made in the United Stated have continued to sweep the globe. According to the list of 1998，s most successful movies put together by Variety magazine, U.S. films took the top 39 places; Britain's The Full Monty came in at number 40. As aconsequence, British movie、market share fell to 14 percent of the home market, while the respective figures for French films were 27 percent in France and 10 percent for German films in Germany. The European Union、trade deficit with the United States in films and television is annually between $ 5 and $ 6 billion.Several of Hollywood's most successful movies have drawn from international resources. There men and a Baby was a remake of French comedy. Total Recall was made partly by French money, was directed by a Dutch man and starred an Austrian.The English Patient was directed by a Briton, shot in Italy, and starred French and British talent. The quest for new ideas and fresh talent has lead studios to develop subsidiaries in Europe: Sony's bridge in London, Miramax in Berlin, and Warner Brothers both in Berlin and Paris.Questions 46-50 are based on passage 446.American films have continued to the world.a. influenceb. winc. challenge47. British films share the 14 percent in its _____________ in 1998.a. home marketb. American marketc. European market48. German films have a ten percent share in ________a. France b- British c. German49. Three Men and a Baby was a remake of French comedy. A "remake^ means •a. a copyb. a reprint C・ reproduction50. The English Patient was directed by a Briton, shot in Italy, and starred French and British talent. A Briton means .a. a British b・ an Italian c. a GermanPart IV Translation (20 points)Translate the following passages into Chinese.Passage 1China^s membership in the World Trade Organization creates the potential for impressive gains in economic efficiency. Indeed the gains are likely to be greater than those predicted in most published quantitative estimates, since those studies do not capture fully the likely effect of more foreign competition on domestic firms. No doubt many jobs will be lost in a few sectors. But prospects for generating employment are bountiful as China benefits from the phase-out of arrangements restricting world trade in apparel, and as Taiwan, Mexico, the EU, and other markets phase out and eliminate the WTO-inconsistent trade barriers they have maintained against a broad array of Chinese goods.Passage 2The major advertising media are newspaper, magazines, direct mail, outdoor advertising, television, and radio. Newspapers account for the greatest part of advertising expenditure, with television running a fairly close second. Magazine advertising is perhaps the most prestigious, and direct mail is certainly the most selective medium. Radio and magazine advertising can also be quite selective, and radio is relatively inexpensive.。

商务英语中级试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。

A. 会议将在下午3点开始。

B. 会议将在下午4点开始。

C. 会议将在下午5点开始。

D. 会议将在下午6点开始。

[答案：B]2. 根据所听对话，选择正确的答案。

A. 客户对产品非常满意。

B. 客户对产品有些不满。

C. 客户对产品非常不满。

D. 客户对产品没有意见。

[答案：A]3. 根据所听对话，选择正确的答案。

A. 订单将在下周一发货。

B. 订单将在下周二发货。

C. 订单将在下周三发货。

D. 订单将在下周四发货。

[答案：C]二、阅读理解（共30分）1. 阅读以下商务邮件，并回答问题。

Dear Mr. Smith,We are pleased to inform you that your order has been processed and will be shipped out within the next 48 hours. Please find the attached invoice for your records.Best regards,John Doe问题：订单将在多长时间内发货？A. 24小时内B. 48小时内C. 72小时内D. 96小时内[答案：B]2. 阅读以下商务邮件，并回答问题。

Dear Ms. Johnson,Thank you for your inquiry regarding our new product line. We will provide you with a detailed product catalog and a price list next week.Looking forward to your response.Best regards,Jane Smith问题：客户将何时收到产品目录和价格表？A. 本周B. 下周C. 两周后D. 一个月后[答案：B]三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的一项填入空白处。

《商务英语阅读》试题（A 卷） 第 1 页 共8页《商务英语阅读》试题（A 卷） 第 2页 共8页教学点： 年级： 专业： 层次: 姓名： 学号： 座位号:密封线内请不要答题广东外语外贸大学成人高等教育商务英语错误!未找到引用源。

（专科）2018学年第1学期《商务英语阅读》试题（A 卷）年级: 考试形式: 闭卷 考试时间: 90分钟Part I Multiple Choices (15 points, 1 point each) Direction.Ther.ar.1.incomplet.sentence.i.thi.part.Fo.eac.sentenc.ther.ar.fou.Choice.marke.A.B..a 1. The fifth generation computers, with artificial intelligence, _______ and perfected now. A.developed B.hav .developed C.ar.bein.developedD.wil.hav .bee.develope.2. Y ou _______ her in her office last Friday; she’s been out of town for two weeks. A.needn ’.hav .seen B.mus.hav .seen C.migh.hav .seenD.can ’.hav .seen3. She’s always been kind to me – I can’t just turn ______on her now that she needs my help. A.m.back B.m.head C.m.eye D.shoulder4. Careful surveys have indicated that as many as 50 percent of patients do not take drugs _______ directed. A.like B.so C.which D.as5. The _______ goal of the book is to help bridge the gap between research and teaching, particularly the gap between researchers and teachers. A.joint B.intensive C.overall D.decisive6. W e can accept your order _______ payment is made in advance. A.i.th.belie.that B.i.orde.that C.o.th.excus.that D.o.conditio.that7. The medical experts warned the authorities of the danger of diseases in the _______ of the earthquake. A.consequence B.aftermath C.results D.effect8. Research universities have to keep up with the latest computer and scientific hardware _______ price. A.o.accoun.of B.regardles.of C.i.additio.to D.no.t.mention 9. I am surprised _______ this city is a dull place to live in. A.tha.yo.woul.think B.b.wha.yo.ar.thinkin. C.tha.yo.shoul.think D.wit.wha.yo.wer.thinking 10. Don’t let the child play with scissors _______ he cuts himself. A.i.case B.s.that C.no.that D.onl.if 11. They always give the vacant seats to _______ comes first. A.whoever B.whomever C.who D.whom12. Doing your homework is a sure way to improve your test scores, and this is especially true _______ itcomes to classroom tests. A.when B.since C.before D.after13. Personal computers are no longer something beyond the ordinary people; they are _______ available these days.A.promptlyB.instantlyC.readilyD.quickly14. Owing to _______ competition among the airlines, travel expenses have been reduced considerably . A.fierce B.strained C.eager D.critical 15. Doctor often ______uneasiness in the people they deal with. A.smell B.sense C.hear D.tough Part II Word Match (15 points, 1 point each) Direction.Matc.th.followin.word.wit.thei.definition.withi.eac.grou.o.fiv.words.Writ.dow.th.matche Group 11. authentic A.havin.power.o.learning.reasonin.o.understanding2. commitment B.twist.changin.shape3. exaggerate C..promis.o.decisio.t.d.something4. intelligent D.real.tru.an.accurate5. distortion E.sa.mor.tha.th.trut.abou.something Group 26. authority A.basic.central.formin.th.necessar.basi.o.something7. donate B.somethin.tha.i.considere.mor.importan.tha.othe.matters8. substantial C.th.righ.o.abilit.t.control9. priority D.giv .somethin.fo.th.benefi.o.others 10.fundamentalPart III Sentence Completion (10 points, 1 point each)1. Georg.i.no.onl..skillfu.painter.bu.als.._____.writer.(talent)2. Th._______.Joh.t.Mar.wa.announce.i.th.newspaper.yesterday .(engage)3. .lov .th.movi.becaus.th.______.i.m.favorite.(act)《商务英语阅读》试题（A 卷）第 3 页 共8页《商务英语写阅读》试题（A 卷） 第 4 页 共8页密封线4. ______.t.say .thi.absent-minde.professo.lef.hi.umbrell.i.th.classroo.again. (need)5. I'.afrai.th.gir.i..littl._______.fo.he.ag.an.height.(weight)6. Becaus.o.hi.______mitte.suicide.(responsibility)7. Readin.Englis.novel.help.______.you.vocabulary .(large)8. Hi.conduc._____.wit.hi.words.s.no.nobod.believe.i.him.(agree) 9..wa.annoye.b.tha._________.man.(mind.narrow)10. Mos.peopl.thin.tha.w.hav .mor.natura.resource.tha.w .need.bu.i.i.no._______. true.(necessary)Part IV Cloze (20points, 1 point each) Direction.Fo.eac.blan.i.th.followin.passage.choos.th.mos.suitabl.wor.fro.thi.lis.o.word.provide.un.A Thirsty World Th.worl.i.no.onl.hungry.i.i.als.thirst.fo.water.Thi.ma.see.strang.t.you.(1.____.nearl.7.pe.cen.o.th.earth ’.surfac.i.covere.wit.water.Bu.abou.9.pe.cen.o.thi.hug.(2.____.th.(3.____..pe.cen..th.fres.wate.(4.____.(5.____.o.that.becaus.som.o.i.i.i.th.(6.____.o.iceberg.an.glaciers.However.(7.____.thing.stan.today .thi.smal.amoun.o.fres.water.whic.i.constantl.(8.____.replace.b.rainfall.i.stil.en .Bu.ou.nee.(9.____.wate.i.increasin.rapidl..almos.da.b.day .Onl.i.w .(10.____.step.t.dea.wit.thi.proble.no.(11.____te.on..limite.wate.suppl.woul.hav .(12.____.ba.effec.o.agricultur.an.industr y .W .al.hav .t.lear.(13.____.t.sto.wastin.ou.preciou.water.On.o.th.firs.step.w .(14.____.tak.i.t.develo.way .o.reusin.it.Expe riment.hav .alread.bee.don.i.thi.field.bu.onl.(15.____..smal.scale.(16.____.eve.i.ever.cit.purifie.an.reuse.it.water.w .stil.woul.no.hav .(17._____.Al.we ’.hav .o.th.vas.(18.____.o.se.wate.i.th.worl.i.(19.____.th.salt.An.the.we ’l.b.i.(20.____.dange.o.dryin.up.Part V Reading Comprehension (40 points,2 points each) Directions.Ther.ar.fiv.passage.i.thi.part.Eac.passag.i.followe.b.fiv.question.o.unfinishe.statements.Fo.eac.question.ther.ar.fou.choice.marke.A.B..an.D.Y o.shoul.choos.th.bes.answer.The.mar.th.correspondin.lette.o.th.Answe.Shee.wit..singl.lin.throug.th.center. Passage 1 Ever.anima.i..livin.radiato..hea.forme.i.it.cell.i.give.of.throug.it.skin.W arm-bloode.animal.maintai..stead.temper atur.b.constantl.replacin.los.surfac.heat.smalle.animals.whic.hav .mor.ski.fo.ever.ounc.o.bod.weight.mus.produc.hea.fa ste.tha.bigge.ones.Becaus.smalle.animal.bur.fue.faster.scientist.sa.the.liv .faster. e.oxyge.eigh.time.a.fast.i.i.sai.tha.th.mouse-lik.shre.i.livin.eigh.time.a.fas.a.th.chicken.Th.smalles.o.th.warm-bloode.creatures.th.hummingbird.live..hundre.time.a.fas.a.a.elephant. Ther.i..limi.t.ho.smal..warm-bloode.anima.ca.be..mamma.o.bir.tha.weighe.onl.tw .an..hal.gram.woul.starv .t.deat h.I.woul.bur.u.it.foo.to.rapidl.an.woul.no.b.abl.t.ea.fas.enoug.t.suppl.mor.fuel. 1. The passage says that every animal is a living radiator because it_____. A.produce.hea.i.it.bod.cells B.burn.fue.t.produc.heatC.send.ou.hea.fro.it.bodiesD.require.oxyge.t.produc.heat 2. W arm-blooded animals maintain a steady temperature by_____.A.restorin.hea.continuallyB.storin.hea.i.thei.bod.cellsC.regulatin.th.amoun.o.hea.producedD.regulatin.th.amoun.o.hea.give.off 3. The amount of oxygen an animal uses depends on_____. A.ho.muc.i.weighs B.wha.foo.i.eatsC.wha.i.i.likeD.ho.lon.i.lives4. An animal weighing less than 2.5 grams would starve because it would not be able to _____.A.ge.enoug.oxygenB.maintai.it.bod.temperatureC.bur.it.foo.fas.enoughD.ea.fas.enoug.t.suppl.fuel 5. What is implied but not stated in the passage? rg..warm-bloode.anima.ca.be. B.Th.hummingbir.live.faste.tha.an.othe.warm-bloode.creature. C.Smal.animal.hav rg.ones.D.Th.hummingbir.i.th.smalles.o.th.warm-bloode.animals. Passage 2 n.ofte.li.ver.clos.t.on.another. Peopl.livin.i.Bakersfield.fo.instance.ca.visi.th.Pacifi.Ocea.an.th.coasta.plain.th.fertil.Sa.Joaqui.Valley.th.ari.Moj es.I.othe.area.i.i.possibl.t.g.sno.skiin.i.th.mornin.an.surfi n.i.th.evenin.o.th.sam.day.withou.havin.t.trave.lon.distances.Contras.abound.i.California.Th.highes.poin.i.th.Unite.State.(outsid.Alaska.i.i.California.an.s.i.th.lowes.poin.(inc ludin.Alaska)es. kes.I.ha.kes.lik.O kebeds. kes.valleys.deserts.an.plateaus.Californi.ha.it.Pacifi.coastline.stretchin.longe.tha.th.coastli bined.《商务英语阅读》试题（A 卷） 第 5 页 共8页《商务英语阅读》试题（A 卷） 第 2页 共8页教学点： 年级： 专业： 层次: 姓名： 学号： 座位号:密封线内请不要答题6. Which of the following is the lowest point in the United States? k.Tulainyo. B.Mojav.Desert. C.Deat.Valley. D.Th.Salto.Sea.7. Where is the highest point in the United States located? k.Tahoe. B.Sierr.Nevada. C.Moun.Whitney. D.Alaska.8. How far away is Death Valley from Mount Whitney? es. es. C.28.feet. D.1.49.feet.9. Which of the following is not mentioned in the passage as being within a radius of about 100 miles of Bakersfield? A.Th.Pacifi.Ocean. B.Sa.Joaqui.Valley. C.Mojav.Desert. D.Orego.an.Washington.10. Which statement best demonstrates that California is a land of variety and contrast? k.Tulainyo. B.I.i.possibl.t.g.surfin.an.sno.skiin.i.som.part.o.Californi.withou.havin.t. trave.lon.distance. C.Sierr.Nevada.Sa.Joaqui.Valley.Mojav.Deser.an.th.Pacifi.Ocea.al.li.withi.. es. k.a.all. Passage 3 Childre.ar..relativel.moder.invention.Unti..fe.hundre.year.ag.the.di.no.exist.I.medieva.an.Renaissanc.pai ntin.yo.se.pint-size.me.an.women.wearin.grown-u.clothe.an.grown-u.expressions.performin.grown-u.tasks.C hildre.di.no.exis.becaus.th.famil.a.w.kno.i.ha.no.evolved. Childre.toda.no.onl.exist.the.hav.take.over.i.n.plac.mor.tha.i.America.an.a.n.tim.mor.tha.now.I.i.alway.Kids.Countr.here.Ou.civilizatio.i.child-centered.child-obsessed..kid ’.bod.i.ou.physica.ideal.I.Kid ’e. W.ar.th.firs.societ.i.whic.parent.expec.t.lear.fro.thei.children.Suc..topsy-turv.(颠倒.abou.a.leas.i.par.because.unlik.th.res.o.th.world.our.i.a.immigran.society.an.fo.immigran.t h.onl.hop.i.i.th.kids.I.th.Ol.Country.tha.is.Europe.hop.wa.i.th.farther.an.ho.muc.wealt.h.coul.accumulat.an.pa s.alon.t.hi.children.I.th.growt.patter.o.Americ.an.it.ever-expandin.frontier.th.youn.ma.wa.eve.advise.t.G.WE ST.th.farthe.wa.eve.inheritin.fro.hi.son.Kids.Countr.ma.b.th.inevitabl.result. .true.I.was.afte.all..boy ’.gam.t.g.t.th.moo n. If in the old days children did not exist, it seems equally true today that adults, as a class, have begun to disappear, condemning all of us to remain boys and girls forever, jogging and doing push-ups (俯卧撑) against eternity .11. The author uses the example of the Renaissance painting to show that _______. A.adult.showe.les.concer.fo.childre.tha.w .d.now B.adult.wer.smalle.an.thinne.a.tha.time.bu.the.stil.ha..lo.o.wor.t.do C.childre.looke.an.acte.lik.adult.a.tha.time D.childre.wer.no.permitte.t.appea.i.famil.painting.a.tha.time12. In the third paragraph, the Old Country is contrasted with America _______. A.t.sho.difference.i.famil.size B.t.sho.difference.i.attitude.toward.famil.relations C.t.so.tw .kind.o.geography D.t.sho.tw .differen.kind.o.economi.relation.betwee.generations 13. Going to the moon is an example of _______. A.America ’.dream.an.creativity B.America ’.childis.an.quee.behavior C.wh.Americ.hasn ’.grow .up D.wh.Americ.i.considere.th.greates.countr.i.th.world 14. According to the passage, which of the following is true? A.I.i.ver.difficul.fo.th.middle-age.t.liv .i.America. B.Americ.i.Kids.Countr.becaus.th.majorit.o.it.peopl.ar.youn.an.vigorous. C.Kids.Countr.wa.takin.shap.i.Americ.whe.immigrant.poure.int.th.country D.Americ.i.mor.o.Kids.Countr.tha.an.othe.countrie.i.th.world.15. By saying “condemning all of us to remain boys and girls forever, jogging doing push -ups against eternity ,” the author means that _______. A.sh.think.peopl.shouldn ’.b.s.concerne.abou.physica.fitness B.sh.feel.to.ol.an.tire.t.d.suc.har.exercise C.America.societ.i.overemphasizin.yout.an.physica.appearance D.wha.happene.t.childre.centurie.ag.ma.occu.t.adult.i.Americ.soon Passage 4 mo.snak.i.Britai.i.th.adder.I.Scotland.i.fact.ther.ar.n.othe.snake.a.all.Th.adde.i.als.th.onl.Britis.sn ak.wit..poisonou.bite.I.ca.b.foun.almos.anywhere.bu.prefer.sunn.hillside.an.roug.ope.country .includin.hig.ground.I.Ire lan.ther.ar.n.snake.a.all. Mos.peopl.regar.snakebite.a..fata.misfortune.bu.no.al.bite.ar.serious.an.ver.fe.ar.fatal.Sometime.attempt.a.emerg enc.treatmen.tur.ou.t.b.mor.dangerou.tha.th.bit.itself.wit.amateur.heroically .bu.mistakenly .tryin.do-it-yoursel.surger.an .othe.unnecessar.measures. Al.snake.hav .smal.teeth.s.i.follow .tha.al.snake.ca.bite.bu.onl.th.bit.o.th.adde.present.an.danger.Britis.snake.ar.sh.animal.an.ar.fa.mor.frightene.o.yo.tha.yo.coul.possibl.b.o.them.Th.adde.wil.attac.onl.i.i.feel.threatened.a.ca.happe.i.yo .tak.i.b.surpris.an.ste.o.i.accidentall.o.i.yo.tr.t.catc.i.o.pic.i.up.whic.i.dislike.intensely .I.i.hear ing.i.wil.normall.g e.ou.o.th.wa.a.quickl.a.i.can.bu.adder.canno.mov .ver.rapidl.an.ma.attac.befor.movin.i.yo.ar.ver.close. Th.effec.o..bit.varie.considerably .I.depend.upo.severa.things.on.o.whic.i.th.body-weigh.o.th.perso.bitten.Th.big ge.th.person.th.les.harmfu.th.bit.i.likel.t.be.whic.i.wh.childre.suffe.fa.mor.seriousl.fro.snak.bite.tha.adults..health.perso .wil.als.hav .bette.resistanc.agains.th.poison. V ery few people actually die from snakebites in Britain, and though these bites can make some people very ill, there are probably just as many cases of bites having little or no effect, as there are of serious illness. 16. Which of the following statements is NOT true? A.Th.adde.i.th.onl.poisonou.snak.i.Britain. B.I.Scotlan.ther.ar.n.othe.snake.excep.th.adder. C.Snak.bite.see.mor.dangerou.tha.the.actuall.are. D.People ’.attempt.a.emergenc.treatmen.ar.utterl.unnecessary . 17. Adder.ar.mos.likel.t.b.foun._______. A.i.wilde.part.o.Britai.an.Ireland B.i.Scotlan.an.nowher.else n.throughou.Britain D.i.shad.field.i.England18. W e are told that British snakes are _____. A.afrai.o.huma.beings B.poisonou.includin.th.adder C.dangerou.excep.th.adder D.friendl.toward.huma.beings班级____________________ 学号______----------------------------------------密-------------------------------------《商务英语阅读》试题（A 卷）第 7 页 共8页《商务英语写阅读》试题（A 卷） 第 8 页 共8页密封线19. When will the adder not attack you? A.Whe.yo.tr.t.catc.it.B.Whe.yo.ar.som.distanc.awa.fro.it.C.Whe.yo.happe.t.ste.o.it.D.Whe.yo.tr.t.pic.i.up.20. If an adder hears you coming, it will usually ______. A.attac.yo.immediately B.disappea.ver.quickly C.wai.t.frighte.you D.mov .ou.o.th.way B.Drunke.Drivers.C.Drunke.Pedestria.Accidents.D..Sever.Highwa.Safet.Problem.。

广州现代信息工程职业技术学院试卷（A 卷）2011—2012学年第二学期课程 商务英语听说实训 开课班级 11商英1.2.3 年级 11级 班级 学号 学生姓名 考试教室本试卷共 6 页，满分 100 分；考试时间： 90 分钟；考试方式：考试（查）一、单项选择题1（本大题共 5小题，每小题1分，共5分） 1.What does B2B stand for? A Business to Buyers. B Business to Business C. Business to Consumers. D Business to Sellers. 2.What does it mean when one is involved in B2B? A A Business sells its products to the end user. B A Business sells its products to another business. C Customers buy products from a business. D Customers do deals with a business. 3.What are referred to as B2C? A Transactions between a business and a company. B Transactions between a business and a shop. C Transactions between a business and the retailer. D Transactions between a business and the end user. 4.What does the difference between B2B and B2C marketing lie in?A The difference between customers ’ demand for comfort.B The difference between company ’s increasing profitability.C The difference between emotional perspectives of the buyers.D The difference between the quality of the business.5.How should marketing strategies be designed?A According to the type of marketing one chooses.B According to the need of the marketing.C According to the change of the marketing.D According to the amount of profits one gains.试卷第1页（共 6 页）----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------装-----------------订-----------------线-----------------订-----------------线-----------------线-------------------内-------------------内-------------------不内-------------------不---------------------要单项选择题2（本大题共 5小题，每小题1分，共5分） 1.According to the passage, what do you have to do before you get to the departure gate? A To have something to drink. B To be seated in the waiting room. C To check in your bags. D To have a short sleep. 2.Which of the following is NOT included in the things that you’re required to show when you check in? A Passport B Ticket C Travel check D Airport-tax receipt 3.What will the attendant give you when you check in? A A tourist map. BA boarding pass. CA travel petal store. D A guide book. 4. Where can you buy something cheaper according to the passage? A. At the snack bar . B . At the duty-free shop. C. At the retail store. D. At the coffee shop. 5. What is the most important thing of traveling by plane? A. to buy something cheap. B. to pay the airport tax. C. to give yourself plenty of time. D. to weigh your luggage 单项选择题3（本大题共 5小题，每小题1分，共5分） 1.According to the passage, what should be developed for every exhibition success? A An exhibition space. B A new plan. C Banner stands. D literature holders. 2. What should be done first in the list of Do ’s ? A Planning in advance. B Setting achievable goals. C Booking a booth for exhibition. D Looking into the history of an exhibition. 3. Which of the following statements is NOT mantioned in creating a buzz? A Understanding which products to take. B Understanding the number of visitors.C Knowing how much stock to have.D Knowing how many literature holders are needed.4.What shouldn ’t you be afraid to do at an exhibition?A To use negative body language.B To use mobile phones.C To ask questions.D To argue with competitors.试卷第2页（共 6 页） --------------------------------------------------------------------------------------------------------------------------------------------------------------装-----------------订-----------------线-------------------内-------------------不---------------------要-----------------------答-------------------题试卷第1页（共 页）5.Which kind of body language is unacceptable at an exhibition? A .Folder arms. B .Proper eye contact. C Smiling faces. D .Polite gestures. 单项选择题4（本大题共 5小题，每小题1分，共5分） 1.Which of the following statements is TRUE about a sales secretary? A It is difficult. B It is demanding. C It is easy. D It is challenging. 2.What is the first thing that sales secretary needs to learn? A Basic office skills. B Skills about sales. C Marketing strategies. D Personnel management. 3.Which is NOT mentioned as a sales secretary ’s primary role? A Providing clerical speed and a accuracy to the documents. B Filling copies of letters and reports. C Filling out and processing forms. D Keeping a calendar of her own schedule. 4.How will a sales secretary become a member of the sales force? A By finding out about the company ’s products. B By becoming familiar with the company ’s benefits. C By understanding the company ’s drawbacks. D By managing clerical tasks and keeping track of important information. 5.According to the passage, what aspect might a sales secretary ’s job include? A .A political aspect . B. A social aspect. aspect . C .A scientific aspect . D .A cultural aspect . 单项选择题5（本大题共 5小题，每小题1分，共5分） 1.What will you discover when you communicate with customers? A How they feel about your service and products. B What good service is . C The advantages of your products.D How to sell the products.2.What should you decide on from the communication with the customers.A The quality of your products.B What they want from your company.C What to get from the company.D How to produce the goods.3.Whom should you extend your relationship with?A Your best and most influential customers.B The best director of the company.C The most influential media.试卷第3页（共 6 页）--------------------------------------------------------------------------------------------------------------------------------------------------------------装-----------------订-----------------线-------------------内-------------------不---------------------要-----------------------答-------------------题D The best salesmen. 4.Why should you extend your relationship with your best customers? A Because they are rich. B Because they want to buy your products. C Because they know well about your products and want to help you. D Because they have many advantages. 5.What can you rely on your customers for when you are doing market research? A For useful information. B For useful research. C For a promise. D For useful market. 单项选择题6（本大题共 5小题，每小题1分，共5分） 1.What is one of the best skills to have in any corporate setting? A The ability to persuade clients. B The ability to entertain clients. C The ability to win clients ’ support. D The ability to get along well with clients. 2.What does it mean if you impress your clients? A Your business and other benefits will be repeated. B You ’ll have more business than any other companies. C Your company will be more famous. D More and more clients will support you. 3.What is the trick to entertaining clients.? A Satisfying their enjoyment. B Accompanying them at the dinner. C Amusing them with jokes. D Taking them to a movie. 4.Which of the following statements is NOT the way to entertain clients? A Taking clients out to a nice dinner. B Taking clients to a sporting event. C Showing clients around the city. D Talking business with clients in the office. 5.What is disappointing when you take a business to another city? A Not dining in the best restaurant. B Not taking in some of the local flavor. C Not tasting the delicious food.D Not sunbathing on the beach.试卷第4页（共 6 页）--------------------------------------------------------------------------------------------------------------------------------------------------------------装-----------------订-----------------线-------------------内-------------------不---------------------要-----------------------答-------------------题二、填空题1（本大题共 5小题，前2小题1分，后三题2分，共8分） 1 what is the greatest advantage of e-commerce? Global _________ is the the greatest advantage of e-commerce? 2 what markets can businesses carter to? Businesses can cater to local, national as well as ___________markets. 3 What opportunity can e-commerce give people? E-commerce gives people the opportunity to look for the _____________. 4 What chance can customers also get before deciding on the buying? Customers also get the change to read __________posted by previous shoppers. 5 How does e-commerce reduce the costs of a business? By reducing the costs associated with marketing, ________________and inventory management. 填空题2（本大题共 5小题，每小题 2分，共10分） 1.To avoid confusion and waste of the time ,what should an email be like ? It should be -_________________. 2.If nothing would happen when you didn ’t send the email, what is suggested to do? You should __________________________________your email. 3.What should you do if your email requires action? You should _________________________________. 4.Why shouldn ’t capital letters be used in an email? Because it ’s like shouting and__________________________________. 5.What is suggested to do if the material is confidential? You should _______________________________________instead. 填空题3（本大题共 5小题，每小题 2分，共10分） 1. What does a trade show booth enhance? It enhances the _________________________________________of your company. 2. What is the way to make your exhibition booth visited most? Through making ______________________________________graphics. 3. Why should you make sure that the designs will not overshadow your product? Because the product is the ___________________________________________of your display. 4. What’s another thing that you should make sure? Another thing is that you need to make sure that___________________________________________. 5.Why is it necessary for you to keep an eye on your laptop? Because you will need one for your multimedia__________________________________.填空题4（本大题共 5小题，每小题 2分，共10分）1.What remains a key mode of communication in the business world?The _______________________________.2.What is conducted by telephone contact?A majority of global business and _________________________is conducted by telephone contact.3.On what days are you advised to contact your customers?In the _________________________________of the week.4.Why are Tuesday, Wednesday and Thursday better than Monday or Friday?Because office staff members are busy getting started at the beginning of the week and ______________________at the end.试卷第5页（共 6 页） --------------------------------------------------------------------------------------------------------------------------------------------------------------装-----------------订-----------------线-------------------内-------------------不---------------------要-----------------------答-------------------题5.On what days are you advised NOT to contact your customers. 填空题5（本大题共 5小题，每小题2分，共10分） 1.What do customer service representatives use extensively in their work? They use computers ,telephone ,and _____________________-extensively in their work. 2.When will a representative open his or her file in the company ’s computer system? When the customer has an ________________________________with the company. 3.Who may provide assistance if the representative fails to solve a specific problem? A supervisor or other____________________________. 4.What do we know about call centers? It is a place where customer service workers spend the entire day ___________________________on the phone. 5.How do supervisors ensure customers are getting quality service?三.短文填空（本大题共 10小题，每小题 2分，共22分） With the start of BBC World Service Television, millions of viewers in Asia and America can now watch the Corporation’s news (1) ________. And of course in Britain listeners and viewers can (2) ________ into two BBC television channels, five BBC national radio services and dozens of local radio stations. They are brought sport, comedy, drama, music, news and current affairs, education, religion, parliamentary coverage, children ’s programs and films for an (3) ________ license fee of ￡83 per household. It is a remarkable record, (4) ________ back over 70 years — yet the BBC’s futur e is now in (5) ________. The Corporation will survive as a publicly-funded broadcasting organization, at least for the time being, but its role, its size and its programs are now the subject of a (6) ________ debate in Britain. The debate was (7) ________ by the Government, which invited anyone with an opinion of the BBC — (8) ________ ordinary listeners and viewers — to say what was good or bad about the Corporation. (9)________________________________________________________________.Defenders of the Corporation of whom there are many are fond of quoting the American slogan “If it isn’t broke, don’t fix it.” The BBC “isn’t broke”, they say, by which they mean it is not broken, so why bother to change it? (10) ________________________________________________________________. The commercial TV channels were required by the Thatcher Government’s Broadcasting Act to become more commercial, competing with each other for advertisers, and cutting costs and jobs. (11) ________________________________________________________________.试卷第6页（共 6 页） ------------------------------------------------------------------------------------------------------------------------------------------------------------- -装-----------------订-----------------线-------------------内-------------------不---------------------要-----------------------答-------------------题。

**大学201*－201* 学年度第*学期《商务英语》期末试卷( A卷)(时间120分钟)Part I Blank Filling (20%)1. Pizza delivery firms ofte n do ________ in the local area. It’s cheap but lots of people probably throw the leaflet away.2. ________ reach millions of people but they are so expensive.3. I tend to listen to my friends’ recommendations more than anything else so ________ is probably the most effective.4. It’s great when you get a free ________ because you can really see what it’s like.5. I suppose it’s good if you’re looking for a job locally and ________ are relatively cheap.6. It used to irritate me but my new anti-virus software seems to block any _______ from my box.7. I’d like to ________ a brief meeting next week. Do you have time on Monday?8. As the chairperson, Mike will ________ the meeting.9. People use ________ less and less because they can just go online if they want to find out what’s available.10. I’m not sure about ________. When I visit a website, I don’t think I even notice them.Part II Match (10%)Match the words 11-20 to definitions A-K.0 freelance_B_ A You work during different parts of the day (eg nights)11 teleworking__ B You sell your work or services to a number of different12 an air__ companies13 job-sharing__ C You work for different companies for a short timewithout a permanent contract14 shift work__ D You work a number of hours per week or month but youdecide when you start or finish15 flexitime__ E You don’t have a permanent place or office to work at, butyou find a place to work when you arrive16 sales pitch__ F You work for a company from home via email, phone orthe Internet17 a buzz__ G Making a speech to convince people to buy somethingH You do your job for part of the week and another person18 court__ does it for the other partI The place where legal cases are heard19 temping __ J Excitement20 hot-desking__ K Feeling or attitude Part III Cloze (10%)Choose one correct word A, B, C or D from below the passage to fill each gap.International Art Consultants(21)___in 1979, International Art Consultants has been sourcing and commissioning art(22)___ for over 25 years. We work (23)___ clients in the corporate, hotel, healthcare and urban regeneration (24)___. Our clients (25)___ from multinational companies with $1 million art budgets to organizations renting art for just $10 a week. A (26)___ of fourteen, we are small enough to care and large enough to cope.We offer a (27)___ combination of commercial experience, specialist art knowledge and high quality service and support. Whatever the size of the project our (28)___ is for all our clients to be 100% satisfied with the end result. Over 75% of our work comes from (29)___ business or referrals.We work alongside professional artists who create art of the highest artistic and technical quality, and (30)___ our staff have different areas of specialist art knowledge and expertise.We hope that you will make an appointment to visit us, look round the galleries, use the visual reference databases, and discuss your particular art requirements with us.21. A. Founded B. Set C. Since D. Last22. A. international B. worldwide C. all D. around23. A. as B. in C. under D. with24. A. divisions B. industries C. sectors D. sections25. A. range B. report C. buy D. supply26. A. department B. building C. unit D. team27. A. original B. mix C. brand D. unique28. A. scope B. aim C. outcome D. line29. A. new B. rental C. reply D. repeat30. A. few B. all C. more D. anyPart IV Reading Comprehension ( 40%)Read the following articles and choose one correct answer A, B, C or D.Passage 1As is known to all, the organization and management of wages and salaries are very complicated. Generally speaking, the Account Department is responsible for calculations of pay, while the Personnel Department is interested in discussions with the employees about pay.If a firm wants to adopt a new wage and salary structure, it is essential that the firm should decide on a method of job evaluation and ways of measuring the performance of its employees. In order to be successful, that new pay structure will need agreement between Trade Unions and employers.In job evaluation, all of the requirements of each job are defined in a detailed job description. Each of those requirements is given a val ue, generally in “points”, which are added together to give a total value for the job. For middle and higher management, a special method is used to evaluate managers on their knowledge of the job, their responsibility, and their ability to solve problems. Because of the difficulty in measuring management work, however, job grades for managers are often decided without reference to an evaluation system based on points.In attempting to design a pay system, the Personnel Department should compare the value of each job with those in the job market. It should also consider economic factors such as the cost of living and the labor supply.It is necessary that payment for a job should vary with any distinctions in the way that job is performed. Where it is simple to measure the work done, as in the work done with the hands, monetary encouragement schemes are often chosen; for indirect workers, where measurement is difficult, methods of additional payments are employed.31. If a company wants its new pay structure to be successful, it is necessary to _______.A. give the workers extra pay to encourage themB. share the same opinion between the Trade Union and the employersC. consult some problems associated with payD. adopt a special way to evaluate the performance of its employees32. The methods of additional payments are adopted for indirect workers because __________.A. they don't have a higher payB. the firm hasn't enough fundC. the measurement of their work is very difficultD. their work is less important than that of other workers33. What should a firm consider in designing a new pay system?A. The value of each job alone.B. The method of calculating the pay.C. The requirements of each job.D. The labor supply and the cost of living.34. It can be inferred from the passage that _______.A. only the Accounts Department is involved in the management of salariesB. different job performances should be given different paymentsC. an evaluation system based on points is usually used to measure management workD. evaluating management work makes no difference from other work35. The main purpose of this passage is to _______.A. explain how the performance of a job can be measured in pointsB. describe the responsibilities of various departmentsC. tell readers how a firm can succeed in adopting a new pay systemD. tell readers how difficult the management work isPassage 2The appeal of advertising to buying motives can have both negative and positive effects. Consumers may be convinced to buy a product of poor quality or high price because of an advertisement. For example, some advertisers appealed to people's desire for better fuel economy for their cars by advertising automotive products that improve gasoline mileage. Some of the products work. Others are worthless and a waste of consumers' money.Sometimes advertising is intentionally misleading. A few years ago a brand of bread was offered to dieters (节食者) with the message that there were fewer calories (卡路里) in every slice. It turned out that the bread was not dietetic (适合于节食的), but just regular bread. There were fewer calories because it was sliced very thin, but there were the same number of calories in every loaf.On the positive side, emotional appeals may respond to a consumer's real concerns. Consider fire insurance. Fire insurance may be sold by appealing to fear of loss. But fear of loss is the real reason for fire insurance. The security of knowing that property is protected by insurance makes the purchase of fire insurance a worthwhile investment for most people. If consumers consider the quality of the insurance plans as the message in the ads, they will benefit from the advertising.Each consumer must evaluate her or his own situation. Are the benefits of the product important enough to justify buying it? Advertising is intended to appeal to consumers, but it does not force them to buy the product. Consumers still control the final buying decision.36. Advertising can persuade the consumer to buy worthless products by ________.A. stressing their high qualityB. convincing him of their low priceC. maintaining a balance between quality and priceD. appealing to his buying motives37. The reason why the bread advertisement is misleading is that ________.A. thin slices of bread could contain more caloriesB. the loaf was cut into regular slicesC. the bread was not genuine breadD. the total number of calories in the loaf remained the same38. The passage tells us that _________.A. sometimes advertisements really sell what the consumer needsB. advertisements occasionally force consumers into buying things they don't needC. the buying motives of consumers are controlled by advertisementsD. fire insurance is seldom a worthwhile investment39. It can be inferred from the passage that a smart consumer should ________.A. think carefully about the benefits described in the advertisementsB. guard against the deceiving nature of advertisementsC. be familiar with various advertising strategiesD. avoid buying products that have strong emotional appeal40. The passage is mainly about _________.A. how to make a wise buying decisionB. ways to protect the interests of the consumerC. the positive and negative aspects of advertisingD. the function of advertisements in promoting salesPassage 3Over the past decade, American companies have tried hard to find ways to discourage senior managers from feathering their own nests at the expense of their shareholder. The three most popular reforms have been recruiting more outside directors in order to make boards more independent, linking bosses' pay to various performance measures, and giving bosses share options, so that they have the same long-term interests as their shareholders.These reforms have been widely adopted by America's larger companies, and surveys suggest that many more companies are thinking of following their lead. But have they done any good? Three papers presented at the annual meeting of the Academy of Management in Boston this week suggest not. As is usually the case with boardroom tinkering, the consequences have differed from those intended.Start with those independent boards. On the face of it, dismissing the boss's friends from the board and replacing them with outsiders looks a perfect way to make senior managers more accountable. But that is not the conclusion of a study by Professor James Westphal. Instead, he found that bosses with a boardroom full of outsiders spend much of their time building alliances, doing personal favors and generally pleasing the outsiders.All too often, these seductions succeed. Mr. Westphal found that, to a remarkable degree, "independent" boards pursue strategies that are likely to favor senior managers rather than shareholders. Such companies diversify their business, increase the pay of executives and weaken the link between pay and performance.To assess the impact of performance-related pay, Mr. Westphal asked the bosses of 103 companies with sales of over $ 1 billion what measurements were used to determine their pay. The measurements varied widely, ranging from sales to earnings per share. But the researcher's big discovery was that bosses attend to measures that affect their own incomes and ignore or play down other factors that affect a company's overall success.In short, bosses are quick to turn every imaginable system of corporate government to their advantage-which is probably why they are the people who are put in charge of things. Here is paradox for the management theorists: any boss who can not beat a system designed to keep him under control is probably not worth having not beat a system designed to keep him under control is probably not worth having.41. What is the purpose of the large companies in recruiting outsiders and putting them on the board of directors?A. To diversify the business of the corporation.B. To enhance the cooperation between the senior managers and the board directors.C. To protect the interests of the shareholders.D. To introduce effective reforms in business management.42. What does Professor James Westphal’s study suggest?A. With a boardroom full of outsiders, senior managers work more conscientiously.B. Outside board directors tend to be more independent.C. Boardroom reforms have failed to achieve the desired result.D. Cooperation between senior managers and board directors suffered from the reforms.43. The word “seduction” in the fourth paragraph probably means “____”A. efforts to conquerB. exertions to understandC. endeavors to increase profitsD. attempts to win over44. Which of the following statements is true?A. Corporate executives in general are worth the high pay they receive.B. The income of corporate executives is proportional to the growth of corporate profits.C. Corporate executives tend to take advantage of their position to enrich themselves.D. The performance of corporate executives affects their own interests more than those of the shareholders.45. How does the author feel about the efforts to control senior executives?A. approving.B. optimistic.C. positive.D. doubtfulPassage 4GETTING THE MOST OUT OF MEETINGOne aspect of business life which many managers are unhappy with is the need to attend meetings. Research indicates that managers will spend between a third and a half of their working lives in meetings. Although most managers would agree that it is hard to think of analternative to meetings, as a means of considering information and making collective decisions, their length and frequency can cause problems with the workload of even the best-organised executives.Meetings work best if they take place only when necessary and not as a matter of routine. One example of this is the discussion of personal or career matters between members of staff and their line and personnel managers. Another is during the early stages of a project when the team managing it need to learn to understand and trust one another.Once it has been decided that a meeting is necessary, decisions need to be taken about who will attend and about the location and length of the meeting. People should only be invited to attend if they are directly involved in the matters under discussion and the agenda should be distributed well in advance. An agenda is vital because it acts as a road map to keep discussion focused and within the time limited allocated. This is also the responsibility of the person chairing the meeting, who should encourage those who say little to speak and stop those who have a great deal to say from talking too much.At the end of a well organised meeting, people will feel that the meeting has been a success and be pleased they were invited. They will know not only what decisions were made but also the reasons for these decisions. Unfortunately, at the end of a badly organised meeting those present will leave feeling that they have wasted their time and that nothing worthwhile has been achieved.Much together has been given over the years to ways of keeping meeting short. One man who has no intention of spending half his working life in meeting is Roland Winterson, chief executive of a large manufacturing company. He believes that meetings should be short, sharp and infrequent. “I try to hold no more than two or three meetings a week, attended by a maximum of three people for no longer than half an hour,” he says. “They are clearly aimed at achieving a specific objective, such as making a decision or planning a strategy, and are based on careful preparation. I draw up the agenda for every meeting and circulate it in advance; those attending are expected to study it carefully and should be prepared to both ask and answer questions. Managers are best employed carrying out tasks directly connected with their jobs not attending endless meetings. In business, time is money and spending it in needless meetings that don’t achieve anything can be very costly. Executives should follow the example of lawyers and put a cost on each hour of their time and then decide whether attending a long meeting really is the best way to spend their time.”46. What do most managers think about meetings?A. Meetings take up most of their working life.B. Meetings allow them to monitor decision-making.C. Meetings prevent them from establishing a routine.D. Meetings are the only way they know of achieving certain objectives. 47. According to the writer, an example of a valuable meeting is one whichA. allows colleagues to achieve a better working relationship.B. requires managers to discuss staffing needs with personnel.C. selects a suitable group of people to work together as a team.D. encourages staff to present ideas on improvements in management.48. According to the writer the agenda is important because itA. is seen by everybody before the meeting.B. helps to give direction to the discussions.C. contains items of interest to all those present.D. shows who should speak at each stage of the meeting.49. The writer says that people leaving a well organised meeting will understandA. the reason for their invitation to attend.B. how the decisions taken were relevant to them.C. the importance of proposals under discussion.D. why certain courses of action were agreed upon.50. What does Roland Winterson say about the meetings that he organises?A. He aims to hold them on a regular basis.B. He ensures they have a definite purpose.C. He requires his managers to draw up the agenda.D. He uses them to make decisions about strategy.Part V Business Writing (20%)Your company is considering appointing someone as your assistant. Your boss has asked you to write a short report on whether an assistant would be useful for you. Write a report of about 120 words for your manager, describing:1. The advantages to you of having an assistant;2. What difficulties might arise if an assistant is appointed;3. What qualifications and experience would be desirable in an assistant;4. What personal qualities would be desirable in an assistant.Please write on your answer sheet.参考答案Part I Gap Filling 20%1. mailshots2. TV commercials3. word of mouth4. sample5. newspaper adverts6. spam7. hold8.run9.brouchures 10. bannersPart II Match 10%11-15 FKHAD 16-20 GJICEPart III Cloze 10%21-25. AACCB 26-30. ABCACPart V Reading Comprehension 40%31-35. BCDBC 36-40. DDAAC41-45. CCDCD 46-50. DABDBPart VI Business Writing 20%●You have organised a production conference for your company which will be held on 10October 2017. The following is the letter of confirmation you received from the Conference Centre.●Read the letter and fax below, which gives details of the conference.●Then, using all information from the fax, write your letter to John Smith at the NuffieldConference Centre, explaining the changes to the arrangements.●Do not include postal addresses.●Write 120-140 words on the answer sheet.评分标准10分以下：条理不清，思路混乱，语言支离破碎或大部分句子均有错误，且多数为严重错误。

商务英语测试题及答案一、选择题（每题2分，共20分）1. What is the most common way to address a business letter?A. Dear Sir/MadamB. Hello everyoneC. To whom it may concernD. Hi there2. Which of the following is NOT a business expense?A. Office suppliesB. Travel costsC. Entertainment expensesD. Personal car payments3. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government4. In a business context, what does "ROI" stand for?A. Return on InvestmentB. Risk of InvestmentC. Revenue of InvestmentD. Rate of Interest5. Which of the following is an example of a SWOT analysis?A. Strengths, Weaknesses, Opportunities, ThreatsB. Sales, Workforce, Opportunities, TechnologyC. Strategies, Workforce, Opportunities, TacticsD. Systems, Workflows, Objectives, Technology二、填空题（每题1分，共10分）6. The process of negotiating a contract is known as ________.7. A ________ is a document that outlines the terms and conditions of a contract.8. The term "due diligence" refers to the investigation or audit of a potential investment.9. A ________ is a person who buys goods or services from a business.10. The abbreviation "CEO" stands for Chief Executive Officer.三、简答题（每题5分，共30分）11. Explain the difference between a sole proprietorship anda partnership.12. What are the three main types of business structures?13. Describe the role of a marketing manager in a company.14. What are some common reasons for a company to expand internationally?四、案例分析题（共40分）15. Read the following business scenario and answer the questions below.Company X is a manufacturer of high-quality electronic components. They have been approached by Company Y, a distributor interested in purchasing a large order of components. Company X is considering offering a discount to secure the deal.a. What factors should Company X consider before offeringa discount? (10 points)b. How can Company X ensure that the discount does not negatively impact their profit margins? (15 points)c. What are some potential risks associated with offering a discount to a large distributor? (15 points)答案：一、选择题1. A2. D3. A4. A5. A二、填空题6. Negotiation7. Contract8. Audit9. Customer10. Officer三、简答题11. A sole proprietorship is a type of business owned by one person who has complete control and unlimited liability for the business debts. A partnership is a business owned by two or more people who share the profits, losses, and management of the business and have unlimited liability for the business debts.12. The three main types of business structures are sole proprietorship, partnership, and corporation.13. A marketing manager is responsible for developing and implementing marketing strategies, managing marketing campaigns, and analyzing market trends to guide the company's marketing efforts.14. Common reasons for a company to expand internationally include seeking new markets, accessing cheaper labor, diversifying risk, and taking advantage of cultural or economic opportunities.四、案例分析题15. a. Factors to consider include the cost of production, the company's financial position, the potential volume of the order, and the impact on existing customer relationships.b. Company X can ensure profit margins by analyzing the cost-benefit of the discount, setting a minimum acceptable profit margin, and negotiating terms that protect their interests.c. Potential risks include devaluing the product in the market, setting a precedent for future discounts, and damaging relationships with other customers who did not receive the discount.。

bec商务英语试题及答案BEC商务英语试题及答案一、听力理解部分（共20分）1. What is the main topic of the meeting?A. Product developmentB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. What is the reason for the delay in the project?A. Lack of resourcesB. Technical difficultiesC. Poor communicationD. Unforeseen circumstancesAnswer: D3. What is the woman's role in the company?A. Sales managerB. HR managerC. Finance directorD. Operations managerAnswer: A4. What is the man's opinion about the new marketing campaign?A. He thinks it's too expensive.B. He thinks it's too risky.C. He thinks it's too conservative.D. He thinks it's too innovative.Answer: C5. What is the woman's suggestion for improving customer satisfaction?A. Reducing pricesB. Offering discountsC. Enhancing product qualityD. Improving customer serviceAnswer: D二、阅读理解部分（共30分）Passage 16. According to the article, which of the following is a key factor in business success?A. LocationB. CapitalC. ManagementD. Market demandAnswer: C7. What is the author's view on the importance of a business plan?A. It is essential for every business.B. It is only necessary for large businesses.C. It is not important for small businesses.D. It is only necessary for new businesses.Answer: A8. What does the author suggest as a way to reduce business risks?A. Diversifying productsB. Expanding marketsC. Investing in technologyD. Collaborating with partnersAnswer: DPassage 29. What is the main purpose of the seminar?A. To promote a new productB. To discuss industry trendsC. To provide training on leadershipD. To introduce a new management systemAnswer: B10. Who is the target audience for the seminar?A. Business ownersB. ManagersC. EmployeesD. StudentsAnswer: A11. What is the registration fee for the seminar?A. $100B. $150C. $200D. $250Answer: B12. What is included in the seminar package?A. Lunch and refreshmentsB. AccommodationC. TransportationD. All of the aboveAnswer: A三、语法与词汇部分（共20分）13. The company has announced that it will ________ a new product next month.A. launchB. landC. dropD. releaseAnswer: A14. Despite the economic downturn, our sales ________ by 15% this year.A. have increasedB. have decreasedC. have remainedD. have fluctuatedAnswer: A15. The manager asked her team to ________ the project report before the meeting.A. finalizeB. summarizeC. reviewD. reviseAnswer: A16. The new policy will come into ________ on January 1st.A. effectB. useC. practiceD. operationAnswer: A17. The company's profits have ________ significantly due to the successful marketing campaign.A. soaredB. plummetedC. stabilizedD. fluctuatedAnswer: A四、写作部分（共30分）Task 1: Write an email to a potential client introducing your company and its services. (10 points)Dear [Client's Name],Subject: Introduction to [Your Company Name] and Our ServicesI hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. I am writing to introduce our company and the services we offer, which I believe could be of great benefit to your business.[Your Company Name] is a leading provider of [industry or service type], with a strong focus on [specific area or service]. We have been in operation for [number of years] and have built a reputation for [key strengths, such as quality, innovation, customer service, etc.]. Our team consists of [number of employees] dedicated professionals who are experts in their respective fields.We offer a range of services, including [list key services], and we pride ourselves on our ability to tailor our solutions to meet the unique needs of each client. Some of our recent successes include [briefly mention any notable projects or clients].I would be delighted to discuss how [Your Company Name] can assist your company in achieving its goals. Please let me know if you would be interested in setting up a meeting or a call to explore our services further.Thank you for considering [Your Company Name]. I look forward to the opportunity to work with you.Best regards,[Your Name][Your Contact Information]Task 2: Write a report on the recent company retreat and its impact on team morale and productivity. (20 points)[Your Company Name][Date]Report on Recent Company RetreatIntroduction:The purpose of this report is to provide an overview of the recent company retreat and to analyze its impact on team morale and productivity. The retreat was held on [date] at [location] and was attended by [number of participants].Objectives of the Retreat:The main objectives of the retreat were to [list objectives, such as team building, strategy planning, etc.]. The retreat was designed to [describe how the retreat was structured to meet these objectives].Activities and Events:During the retreat, a variety of activities and events were organized to [describe activities and their purposes]. These included [list specific activities], which aimed to [explain how these activities contributed to the objectives].Feedback and Evaluation:Feedback from participants was overwhelmingly positive, with many expressing that the retreat was a valuable experience. [Include any specific quotes or feedback]. A post-retreat survey was conducted to measure the impact on team morale and productivity. The results showed that [describe the results, including any improvements or changes observed].Conclusion:The retreat was a success in achieving its objectives and had a positive impact on team morale and productivity. It is recommended that similar retreats be organized in the future to continue fostering a positive work environment and enhancing team collaboration.[Your Name][Your Position]请注意，以上试题及答案仅供参考，实际BEC考试内容和格式可能有所不同。