民航地勤英语

民航实用英语词汇aircraft crew，air crew 机组，机务人员pilot 驾驶员，机长co-pilot，second pilot 副驾驶员navigator 领航员steward 男服务员stewardess，hostess 空中小姐radio operator 报务员Bairliner 班机monoplane 单翼飞机glider 滑翔机trainer aircraft 教练机passenger plane 客机jet (aircraft) 喷射飞机amphibian 水陆两用飞机seaplane，hydroplane 水上飞机transport plane 运输机helicopter 直升机supersonic 超音速hypersonic 高超音速transonic 跨音速subsonic 亚音速Airbus 空中客车Boeing 波音Concord 协和Ilyusin 依柳辛McDonald-Douglas 麦道Trident 三叉戟Tupolev 图波列夫hatch 舱口aeroengine，air engine 航空发动机navigation light 航行灯fuselage，body 机身nose 机头wing 机翼aileron 副翼wing flap 襟翼tail plane 水平尾翼starboard wing 右翼port wing 左翼pilot’s cockpit 驾驶舱parachute 降落伞passenger cabin 客舱propeller 螺旋桨pressurized cabin 密封舱undercarriage 起落架undercarriage wheel 起落架轮elevator 升降舵radio navigation device 无线电导航设备radio directive device 无线电定向设备luggage compartment 行李舱(fuel) tank 油箱auxiliary (fuel) tank 副油箱main (fuel) tank 主油箱autopilot 自动驾驶仪airport 航空港，民航机场airfield，aerodrome，airdrome 机场airport beacon 机场灯标airport meteorological station 机场气象站main airport building，terminal building 机场主楼emergency landing runway，forced landing runway 紧急着陆跑道taxiway 滑行跑道runway 跑道omnirange radio beacon 全向式无线电航空信标fuel depot 燃料库control tower 塔台tarmac 停机坪radio beacon 无线电信标boarding check 登机牌plane ticket 飞机票flight，flying 飞行bumpy flight 不平稳的飞行smooth flight 平稳的飞行ramp 扶梯altitude，height 高度air route，air line 航线extra flight 加班economy class，tourist class 经济座non-stop flight 连续飞行climbing，to gain height 爬升circling 盘旋forced landing 迫降connecting flight 衔接航班speed，velocity 速度ceiling 上升限度cruising speed 巡航速度top speed 最高速度first class 头等night service 夜航airsick 晕机direct flight，straight flight 直飞landing 着陆to rock，to toss，to bump 颠簸to taxi along 滑行to lose height，to fly low 降低to take off，take-off 起飞to board a plane，get into a plane 上飞机to get off a plane，alight from a plane 下飞机to face the wind 迎风international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空姐steward 男乘务员purser / chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员Main Facilities in the Airport机场主要设备aerodrome / airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处flight inＦＯＲＭation board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局（警察局）boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator （升降式）电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥information counter/office 问询处lavatory 卫生间international arrival building 国际航班到达大厦taxi stand 出租汽车站demestic connection counter 国内线联运柜台exit 出口hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站waiting room 休息室exchange and tax payment 兑换及付税Customs personnel 海关人员Customs inspection counter 海关检查柜台baggage claim area 行李认领区immigration control 入境检查plant quarantine 植物检疫animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security counter 安检柜台security check station 安全检查站新加坡航空公司英文广播稿Good morning (afternon，evening)，Ladies and Gentlemen:Welcome aboard Singapore Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.In order to ensure the normal operation of aircraft navigation and communication systems，mobile phones，toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.We will take off immediately，Please be seated，fasten your seat belt，and make sure your seat back is straight up，your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight，please do not smoke on board.)The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you1. civil aviation 民用航空2. plane，aircraft，airplane 飞机3. airliner 班机4. airline 航空公司5. jet，supersonic plane 喷气机6. airliner，passenger aircraft 客机7. long-range aircraft，long-haul aircraft 远程飞机8. medium-haul aircraft 中程飞机9. propeller-driven aircraft 螺旋桨飞机10. jet (aircraft) 喷气飞机11. turbofan jet 涡轮风扇飞机12. turboprop 涡轮螺旋桨飞机13. turbojet 涡轮喷气飞机14. by air，by plane 乘飞机15. passenger cabin 客舱16. tourist class 普通舱，经济舱17. first class 一等舱18. waiting list 登机票名单19. boarding check 登机牌20. airport 航空港21. air terminal 航空集散站22. tarmac 停机坪23. air hostess，stewardess 空中小姐，女乘务员24. steward 乘务员25. aircraft crew，air crew 机组，机务人员26. pilot 驾驶员，机长27. takeoff 起飞28. landing 着陆29. to board a plane，get into a plane 上飞机30. non-stop flight to 飞往，直飞31.to get off a plane，alight from a plane 下飞机32. in transit 运送中的33. off-peak season淡季34. flight schedule航班时间表35. safety inspection安全检查36. departure time起飞时间37. arrival time到达时间38. seat belt安全带39. air-sickness bag晕机袋40. earplug耳塞41. eye-mask眼罩42. headset plug 耳机插头43. armrest扶手44. life vest救生衣45. luggage compartment行李舱架46. seat recliner button座位倾斜扭47. emergency exit紧急出口48. oxygen mask氧气面罩49. forced landing迫降50. hijacking空中劫持51. rocking，bumping，tossing颠簸52. black box黑匣子53. transfer to flight换机54. luggage tag行李签55. baggage insurance行李保险56. baggage claim area行李认领处57. baggage cart行李车58. baggage clerk，redcap行李搬运员59. airport bus机场巴士60. air pocket 气潭，气阱61. customs procedure海关手续62. customs formalities 报关单63. dutiable articles上税物件64. customs declaration form报关单65. personal valuables个人贵重物品66. passport护照67. visa签证68. health certificate健康证明69. certificate of vaccination预防接种证书70. channel通道。

民航地勤英语书-回复Ministry of Civil Aviation and Ground Services English Book: Answering step-by-stepStep 1: Introduction to Civil Aviation and Ground ServicesCivil aviation and ground services play a crucial role in the smooth operation of airports and airlines. The ministry responsible for overseeing and regulating these services is the Ministry of Civil Aviation. This ministry ensures the safety and efficiency of air travel by setting standards and guidelines for airport and airline operations. Ground services refer to the various activities and services provided on the ground to facilitate air travel, including passenger check-in, baggage handling, security checks, and aircraft servicing.Step 2: Roles and Responsibilities of Ground StaffThe ground staff or ground personnel are responsible for carrying out various tasks to ensure the smooth running of airport operations. This includes check-in, boarding, and disembarking of passengers, facilitating baggage handling, ensuring security procedures are followed, coordinating with other departments, assisting disabled passengers, and managing any disruptions toflights. Ground staff are the first point of contact for passengers and play a crucial role in providing a positive travel experience.Step 3: English Communication Skills for Ground StaffEffective communication is essential for ground staff to perform their duties efficiently and provide excellent customer service. Here are some key English communication skills that ground staff should possess:1. English Proficiency: Ground staff should have a good command of the English language to effectively communicate with passengers from different parts of the world. This includes being able to understand and respond to inquiries, provide necessary information, and handle complaints or emergencies.2. Clear Pronunciation: Ground staff should focus on clarity of speech and pronunciation to ensure that passengers understand their instructions or announcements. Speaking slowly and enunciating clearly can go a long way in improving communication.3. Politeness and Courtesy: Ground staff should always use polite and courteous language when interacting with passengers. Thishelps create a positive impression and provides a welcoming atmosphere at the airport.4. Active Listening: Ground staff should actively listen to passengers' needs and concerns to ensure accurate and timely assistance. This involves paying attention to verbal and non-verbal cues, asking relevant questions, and responding appropriately.5. Conflict Resolution: In situations where conflicts arise, ground staff should be equipped with the necessary communication skills to address and resolve the issues calmly and professionally. This involves active listening, empathy, and finding solutions that satisfy both parties.Step 4: Training and Development for Ground StaffTo enhance the communication skills of ground staff, the Ministry of Civil Aviation should provide comprehensive training programs. These programs can include language proficiency courses, pronunciation practice sessions, customer service workshops, and conflict resolution training. Additionally, ongoing development programs can be organized to keep the ground staff updated with the latest industry practices and regulations.Step 5: ConclusionEffective communication is crucial for ground staff to ensure a safe and pleasant travel experience for passengers. By possessing strong English communication skills, ground staff can efficiently carry out their responsibilities and provide exceptional customer service. The Ministry of Civil Aviation plays an essential role in providing the necessary training and resources to develop these skills among ground staff, further improving the overall standards of civil aviation and ground services.。

机场地勤常用英语教程全集-厦门高崎机场员工英语面试入职必看1.入境英语May I see your passport, please?麻烦请给我你的护照。

Where are you staying?将在那儿住宿?Here is my passport / Here it is.这是我的护照。

I will stay at Boston Hotel.我将住在xx饭店。

What's the purpose of your visit?旅行的目的为何?Do you have a return ticket to Taiwan?是否有xx回程机票?Sightseeing(Businese).观光(公务)。

Yes, here it is.有的，这就是回程机票。

How long will you be staying in the United States?预计在xx停留多久?How much money do you have with you?你随身携带多少现金?5 days.5天。

I have 800 dollars.大约800元。

I plan to stay for about 10 days.预计停留约10天。

Good. Have a nice day.祝你玩得愉快。

I'm just passing through.我只是过境而已。

Thank you.xx。

I am leaving for Geneva tonight.今晚即动身前往xx。

2.行李遗失Where can I get my baggage?我在何处可取得行李?It's a small ovemight bag. It's light brown. 它是一个茶色小旅行袋。

I can'find my baggage.我找不到我的行李。

Please wait for a moment while we are investigating.我们正在调查，请稍等一下。

空乘常用英语乘客与飞机工作人员international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no—show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward 男乘务员purser/chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员Main Facilities in the Airport机场主要设备aerodrome/airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing—off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephone/telegram/fax room 电话/电报/传真间stand—by ticket counter 补票处flight inＦＯＲＭation board 航班显示板check—in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局（警察局）boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator (升降式）电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty—free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No。

民航地勤英语书以下是一些常用的民航地勤英语书籍：1. "Airline Ground Operations and Management" by C. Michael Holloway and John Charles Gilmer本书提供了关于航空地勤操作和管理的全面指南，包括航空公司内部运营、机场运营和安全管理等方面的内容。

2. "Aviation English: A Lingua Franca for Pilots and Air Traffic Controllers" by Dominique Estival and Candace Farris该书主要关注航空英语的实际运用，特别适合民航地勤需要提高英语沟通能力的人员参考。

3. "Airport Operations" by Norman J. Ashford, Pierre Coutu, and John R. Beasley这本书涵盖了机场运营的各个方面，包括地面服务、安全、航空货运、乘客流程等，是一本面向民航地勤人员的综合参考书。

4. "World Airports: A Comprehensive Guide" by David J. Freedman该书提供了全球各个机场的详细信息和背景介绍，对于民航地勤需要了解不同机场情况的人员来说很有价值。

5. "Airport Systems: Planning, Design, and Management" by Richard de Neufville and Amedeo Odoni本书介绍了机场规划、设计和管理的各个方面，对于民航地勤人员熟悉机场运营环境非常有帮助。

这些书籍可以通过在线书店或图书馆借阅。

同时，也可以考虑参加航空地勤培训课程，这些课程通常会提供相关教材和学习资源。