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Chapter 3
Specifying the Marketing Research Process
Malhotra, Hall, Shaw, Oppenheim: Marketing Research 3e © 2006 Pearson Education Australia
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Chapter Objectives
Should be objective Not be influenced by pre-conceived or biased
perspectives Should not bias the results
Malhotra, Hall, Shaw, Oppenheim: Marketing Research 3e © 2006 Pearson Education Australia
hypotheses
Malhotra, Hall, Shaw, Oppenheim: Marketing Research 3e © 2006 Pearson Education Australia
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The Approach to Specifying the Marketing Research Objectives
After reading this chapter you should be able to: ▪ Appreciate that good research requires good
thinking ▪ Understand that nothing is as practical as a
In consumer behaviour studies the basic paradigm could be that the behaviour is rational, conscious decision making and not based on random subconscious behaviour