国际酒店专业中英文对照

酒店专业术语酒店专业术语——英语翻译中文英文英文全称酒店Hotel Hotel前台Front Desk Front Desk总服务台Front Office Front Office客房部Housekeeping Housekeeping预订部Reservations Reservations餐务部F&B Dept.Food and Beverage人事部Personnel Personnel工程部Engineering Engineering维修部Repair and Maintenance Repair and Maintenance 销售部Sales Sales宴会部Banquets Banquets财务部Accounting Accounting办公室Office Office商务中心Business Center Business Center安全保卫部Security Security综合部Miscellaneous Miscellaneous电脑中心Computer Center Computer Center程控机房PBX / PABX Telephone Department 餐厅Restaurant Restaurant酒吧Bar Bar桑拿Sauna Sauna咖啡厅Coffee Shop Coffee Shop洗衣房laundry laundry游泳池Swimming pool Swimming pool理发厅Barber shop Barber shop美容厅Beauty Salon Beauty Salon健身俱乐部Health club Health club娱乐中心Recreation Recreation客房Room Guestroom营业点POS Point of Sale客房：单人间Single Single双人间Double Double豪华单人间Queen Queen特豪华单人间King King三人间Triple Triple四人间客房Quad Quad or Quadruple双人套间Twin-Double Twin-double or Double-Double 两用套间Studio Studio小套间Mini-Suite Mini-Suite or Junior Suite大套间Suite Suite标准间Twin Twin室内连房Conn. Room Connecting Room室外毗连房Adjo. Room Adjoining Room海滨小舍Cabana Cabana免费房Comp Complimentary残疾人客房Handicap Rooms Handicap Rooms自用房House Use House Use迎送好客套间Hospltality Suite Hospltality Suite大厦屋顶套间Penthouse Suite Penthouse Suite维修房OOO Out-of-Order非卖房OOI Out of Inventory脏房Dirty Dirty清扫房Clearing Clearing清洁房Cleaned Cleaned已检房Ready Ready可用房V/C Vacant and Ready占用房Occupied Occupied延长停留客房Stay-over Stay-over未整理房On-Change On-Change已租用但客人未使用房Sleep-out Sleep-out跑帐房Skipper Skipper错误占用房间Sleeper Sleeper客人暂时不能进入房Lock-out Lock-out房类Type Type房号Room No.Room No.房价代码RateCode RateCode价类Class Class房价Rate Rate门市价List Rate List Rate房数Rooms No. Rooms占用数Occupied Rooms Occupied批准出租客房数Authorized Rooms Authorized已出租客房数Sold Rooms Sold可用房数Available Rooms Available预订数Reservation No. of Reservation其他:其他要求Other Requests Other Requests栏杆小床Crib Crib室内连房Connecting Connecting阳台Balcony Balcony折迭加床Rollaway Rollaway室外毗连房Adjacent Adjacent游泳池观景Pool overlook Pool overlook客人Guest Guest旅行社Travel Agent/TA Travel Agent代理Agency Agency团队Group Group公司pany地区经营管理总裁Director Area Director总经理Manager General manager and ownership 副总经理Assistant Mana.Assistant Manager住店经理Resident Mana.Resident Manager行政助理Admin. Assistant Administrative Assistant区域销售主任Regional Director Regional Director地区财务总监Area Controller Area Controller客房部经理Executive Housekeeper Executive Housekeeper总服务台经理Front Office Manager Front Office Manager工程部经理Chief Engineer Chief Engineer安全保卫部经理Director Security Director Security人事部经理Director Personnel Director Personnel餐务部经理F&B Director Food and Beverage Director销售部经理Director Sales Director Sales财务部经理Controller Controller部门副经理Assistant Front Office Manager Assistant Front Office Manager宴会部主任Director of Cartering Director of Cartering餐务部副经理Assistant F&B Director Assistant Foot&Beverage Director 销售部主任Sales Manager Sales Manager餐务财务主任Food&Beverage Controller Food&Beverage Controller餐厅经理Restaurant Manager Restaurant Manager财务部副经理Assistant Controller Assistant Controller预订部主任Reservations Manager Reservations Manager服务主管Superintendent of Services Superintendent of Services跑菜部主管Outlet Manager Outlet Manager厨师长Executive Chef Executive Chef服务员主管Executive Steward Executive Steward采购主管Purchasing Agent Purchasing Agent收银员Cashiers Cashiers夜班会计Night Auditor Night Auditor办公人员Clerk Clerk客房部经理Housekeeper Housekeeper领班Inspector Inspector客房服务员Housekeeping Staff Housekeeping Staff总服务台工作人员Front Desk Clerk Front Desk Clerk市场员SalesMan SalesMan审计人Auditor Auditor批准人Approved Approved审阅者Reviewed by Reviewed by操作员Operator Operator取消预订Cancellation Cancellation预订客人Reservation Reservation担保预订客人Guaranteed Guaranteed Reservation 结帐离店客人Check-outs Check-outs预订而未到客人No-shows No-shows临时来下榻的客人Walk-ins Walk-ins散客Transient Transient过夜客人S/O Stay Over将离客人Due Due to Checkout延长下榻日期的宾客Overstays Overstays提前结帐离店的客人Understays Understays贵宾V.I.P.Very Important Person姓名Name Name性别Sex Sex姓Last Last/Family Name名First First状态Status Status生日Birth.Birthday年龄Age Age国家Country Country电话Tel.Telephone传真Fax Fax地址Addr.Address邮政编码Zip Zip CodeEmail Email Email签名Sign.Signature班次Shift Shift团号Group No.Group No.公司号Corp No.Corporation No.组Group Group帐号Accnt Account住客卡号CardId CardId市场码Market Code Market Code联系人Coordinator Coordinator联系人电话ContractPhone ContractPhone人数Pers No. Persons成人Adults Adults儿童Children Children男宾数Males Males女宾数Females Females房数Rooms No. Rooms结帐方式MOS Mode of Settle确认否Confirmed Confirmed确认方式Confirm Confirm确认日期Confirm Date Confirm Date接待方式Rece.Rece.信用限额Credit Limit Credit Limit来处Come From Come From目的地Destination Destination优惠原因Override Code Override Code公司帐号CorpAccnt CorpAccnt团队帐号GroupAccnt GroupAccnt旅行代理号TAAccnt TA Accnt客人历史档案号ProfileNo ProfileNo证件类型CertType Type of Certification 证件号码ID Identification签证类型VisaType VisaType失效日期ExpireDate ExpireDate航班号Flight Flight首选房号Prefer Room Prefer Room喜爱房风格PreferStyle PreferStyle上次住店房价代码LastRateCode LastRateCode上次住店房价LastRate LastRate特殊嗜好Habits Habits意见Opinion Opinion佣金Commision Commision佣金率Percent Percent早餐BFK Breakfast中餐Lunch Lunch晚餐Dinner Dinner客房送餐Room Service Room Service客房酒水Mini-Bar Mini-Bar客房服务Room Server Room Server酒水Beverage/BV Beverage/BV饮料Beverage Beverage。

酒店专业术语中英文对照HOTELTELMINOLOGY(CHINESETOENGLISH)Part1部门及岗位名称行政及人力资源部Executive&HumanResourcesDivision E&HR 人事部PersonnelDepartment PD 质检培训部QualityInspection&TrainingDepartment QID 后勤部Rear-ServiceDivision RSD 市场推广及销售部Sales&MarketingDivision S&M 公共关系部PublicRelationDepartment PRD 财务部FinanceDivision FDPart2职位名称职位英文英文缩写董事长ChairmanoftheBoard COB董事长助理BoardAssistant BA执行董事ExecutiveDirector EXD总经理GeneralManager GM副总经理DeputyGeneralManager DGM驻店经理ResidentManager RM厨工KitchenHelper更衣室管理员Locker-roomConservator房务总监DirectorofRoomsDivision DOR前厅经理FrontOfficeManager FOM客房经理HousekeepingDepartmentManager HSKD大堂副理AssistantManager AM首席礼宾司ChiefConcierge CC客务主任GuestRelationOfficer GRO 接待主管ChiefReceptionist CR 接待员Receptionist行政管家ExecutiveHousekeeper EH 客房高级主管SeniorSupervisor SS 楼层主管FloorSupervisor FS 楼层领班FloorCaptain FC 洗衣房经理LaundryManager LM园丁Gardener保洁员PublicArea PA 商场部主管ShopSupervisor商场营业员ShopAssistant餐饮总监DirectorofFood&Beverage DFB 餐饮部经理Food&BeverageManager FBM 酒水部经理BeverageManagerBEM西餐厅主管WesternRestaurantSupervisor WRS 中餐厅主管ChineseRestaurantSupervisor CRS 宴会部经理BanquetingManagerBAM宴会销售经理BanquetSalesManager宴会销售主任BanquetSalesOfficerBSO宴会销售代表BanquetsSalesExecutiveBSE咖啡厅主管CoffeeShopSupervisor CSS 酒吧主管HeadBartender高级酒吧侍者SeniorBartender调酒员Tapman茶艺师TeaCeremonyKeeper水台厨工Butcher砧板厨师Chopper洗碗工Dishwasher打荷厨师FoodDistributor见习厨师ApprenticeCook厨房杂工Amah学徒Apprentice勤杂工Handyman洗菜工VegetableWasher营业总监DirectorofSales&Marketing DOS 销售部经理ManagerofSalesDepartment MOS 宴会销售经理BanquetSalesManager BSM木工Carpenter强电组长ElectricalSectionHead电工Electrician弱电组长ElectricsSectionHead万能工Handyman空调技工Air-conditioningMechanic机修组长MechanicSectionHead油漆工Painter电梯工LiftOperator客房维修组长RoomMaintenanceSectionHead财务总监FinancialController FC 财务部经理AccountingManager ACM 总会计师ChiefAccountant CA 会计师Accountant成本控制主管CostController COC康乐部总监DirectorofEntertainment&Recreation DER 康乐部经理Entertainment&RecreationManager ERM 康体主管EntertainmentSupervisor娱乐主管RecreationSupervisor康体领班EntertainmentCaptain娱乐领班RecreationCaptain理发师Barber美容师Beautician美容服务员BeautySalonAttendant救生员Lifeguard指甲修剪师Manicurist男按摩师/女按摩师Masseur/Masseuse教练TrainerDJ公主DJPrincess技师Masseur/Masseuse散客Freeindividualtraveler FIT 自来客人Walkin W/I 已入住Occupy OCC 退房Vacant VAC 坏房自用房Houseuse客人Guest GST预计抵店Expectedarrival E/A 预计离店Expecteddeparture E/D 延期、续住Extension EXT 入住登记单Registrationcard RC长包房Longstaying L/S 日租、当日用房Day use D/U 早餐Breakfast BF折扣Discount DISC.洗衣Laundry送餐服务/送餐部Roomservice RMSVC 陪同房GuideRoom G/R 国际长途Internationaldirectdialing IDD 国内长途Domesticdirectdialing DDD 高级的，资深的Senior SR初级的Junior JR合约价Contractrate CR 要求Request REQ 押金Deposit DEP 已保证Guaranteed GTD 客人留言或邮件Mail&information M&I 备忘录Memorandum MEMO 传真Facsimile FAX 电话Telephone TEL信件Letter LTR 有限的Limited LTD 公司Company CO. 已允许Permitted PER 升级入住Upgrade U/G 预订Booking BKG 尽可能快、便捷服务Assoonaspossible ASAP聚会Party PTY 团队Group GRP 楼层Floor FL 标准的Standard STD 豪华的Deluxe DLX 注意事项Attention ATTN 确认Confirm政策与程序Policiesandprocedures P&P当值；上班OnDuty下班OffDuty班次表DutyRoster雇佣Employ为……所雇佣Intheemploy雇员；雇工Employee正式雇员PermanentEmployee临时雇员TemporaryEmployee员工手册EmployHandbook每月优秀员工EmployeeoftheMonth年度优秀员工EmployeeoftheYear员工表现评估EmployeePerformanceEvaluation 求职申请表EmploymentApplicationForm雇用、聘用Engage行政人员Executive犯规通知书MisconductNotice休息Off下班OffDuty办公室Officer职员签单Officer’sCheek组织机构图OrganizationChart加班Overtime专用自动电话交换机Privateautomaticbranchexchange 兼职工作Part-timejob部分时间工作Workpart-time工资、薪金Pay工资、薪金支票Paycheck出纳员Paymaster工资主任PayrollOfficer养老金，退休金Pension轮班；更期Shift两头班Broken早班Morningshift午班Afternoonshift夜班Overnight/GraveyardShift工鞋Shoe员工；配备人员Staff待客员工GuestContactStaff外籍员工ExpatriateStaff本地员工LocalCanteen员工餐厅StaffCanteen员工出口处StaffEntrance员工更衣室StaffLocker-room员工告示栏StaffNotice-board员工流失率StaffTurnoverPercentage外宿（不在本地）Outtown OT 封房维修空房已清洁Vacantclean VC 空房未打扫Vacantdirty VD 住客房未清洁Occupieddirty OD 住客房已清洁Occupiedclean OC 赶房Rushroom ROPart5房间类型高级双人间Superiortwinroom ST 高级单人间Superiorsingleroom SK 豪华双人间Deluxetwinroom DT 豪华单人间Deluxesingleroom DK 高级套间Superiorsuite SS 豪华套间Deluxesuite DS 商务套间Executivesuite ES。

国际酒店经营指标术语中英文详解衡量酒店行业业绩水平的三大指标：ADR (Average Daily Rate)——已售客房平均房价已售客房平均房价的计算方法为客房收入除以实际售出客房数量。

【替代指标：Average Published Rate (APR)—平均牌价，当酒店普查报告或者年报中未提供ADR的相关信息时，牌价可以作为参考计算出大概的平均房价（ADR）】ADR=客房收入/实际售出客房数量Occupancy (Occ)——入住率入住率是指某一特定时期实际售出的客房数与可售房数量的比率。

Occupancy=实际售出客房数量/可售房数量RevPAR (Revenue Per Available Room)——每间可售房收入每间可售房收入（RevPAR）等于客房收入除以可售客房数。

RevPAR不同于ADR，前者的分母是可售客房数量，后者是实际售出的客房数量。

RevPAR= 入住率（Occupancy）X平均房价（ADR）这三个数据一般能够从上市酒店集团的年度财务报表中获得，于此同时，与这三个指标对应的还有三个指数：ADR (Rate) Index/ARI (Average Rate Index)——平均房价指数ADR index是针对ADR而言的一个指数，由于ADR是针对单个酒店而言的绝对量，而ADR index用于衡量酒店平均房价与细分市场平均房价数据的对比状况（酒店可以根据自身的需要来定义细分酒店，一般而言是与其具有竞争关系的一类酒店的集合）。

若平均房价指数（ADR index）为100，则表示酒店的平均房价达到了细分市场整体表现的平均水平。

若平均房价指数（ADR index）大于 100，则表示酒店平均房价高于细分市场平均数值。

相应地，若平均房价指数（ADR index）低于100，则表示酒店的平均房价低于细分市场平均数值。

计算平均房价指数（ADR index）的公式：平均房价指数（ADR Index）=[酒店平均房价（ADR）/ 细分市场酒店平均房价（ADR）] x 100OCC (Penetration) Index/MPI (MarketPenetration Index)——市场渗透指数OCC Index是针对OCC而言的一个指数，市场渗透指数用于衡量酒店在某个细分市场所占有的份额。

高星级酒店术语中英文对照（5篇范文）第一篇：高星级酒店术语中英文对照RESERVATION DEPARTMENT GLOSSARYReservationistThe front office employee responsible for processing and 订房员maintaining all reservation recordsAdvanced depositThe receipt of money to be placed into a guest's account 预付定金prior to the guest's arrival at the hotel.AdvancedThe request for available space at some time in the near 预先预订 reservationfuture.ConfirmationSlipConfirmationReservationDay rateFull houseGuaranteedReservationNo showOverbookingOver stayRoom availabilityTurn alwaysUndercookingUnderalphabet groupIndependentmember.Traveler)StatisticsA collection of quantitative data assembled for analytical andinterpretive purposes.AmendmentChanges in guests details prior to get arrival.CancellationGuests decision of not coming after reservations has been Made.RECEPTION / CASHIER DEPARTMENT GLOSSARYAverage room rateThe average number of dollars collected for each room bed at a given hotel.Back of the houseThose areas and departments with which the guest is unlikely to come into direct contact during a normal periodof occupancy.Front of the houseThose areas and departments with which the guest is most likely to come into direct during a normal period ofoccupancy.OccupancyThat period of time during which a guest rents a room and is in residency.Transient guestA person away from home.Floor limitThe amount of outstanding charger the hotel will allow acredit card guest to near prior to receiving an authorization number from the credit card company.Home limitThe amount of money the guest is allowed to charge to an account by the hotel approach the guest seeking partial or full settlement of the outstanding account balance.Credit limitThe amount of money the guest is allowed to charge to an 家庭套价包价零星客统计更改取消平均房价住房率信用限额Account by the hotel approach the guest seeking partial or Full settlement of the outstanding account balance.in house guestAn individual client who had registered with the hotel and 住店宾客has not checked te ChargeA charge purchase that reaches the front desk for postingafter the has checked out.regale a late charge billing.night auditA specialized reification of accuracy and completeness on夜审a limited set of accounts.registrationroom rateRoom revenuerRoom typeskippersleeperWalkinCheckhouse guests showing eachguest's room numbers.Refers to registration activities that are performed in advanceof the actual registration of a guest by the hotel'sreservation and front desk staffs.The document dengue to capture revenant guest data at the timeof check-in.The nucleus of a computer system responsible forA、Controlling all processB、Completing All arithmetic and logical operationsC、Interfacing with all other system components.An arrangement of hotel data procedures dengue to improve improve the handing and flow of information and登记房价房类逃单散客宾客名单提前登记登记表System)documentation.Adjacent roomsRefers to two hotel rooms that have a common wall, they相邻房are simply side by side.(Adjoining rooms)Adjacent rooms that have an inside connecting doorway.相连房 connecting roomsonorderA room that is not saleable because it is under repairer，坏房decoration or renovationAvailableA room that is ready to be assigned to the next guest可用房OccupiedA room that is currently rented to a hotel guest住人房Guest accountThe record of a guest's financial transactions with the hotel.客帐Checkin timeThe earnest time of day the hotel will allow its guests tobegin registration.On-lineThe operating mode of a computer peripheral device which Is directly interacting or connected to the centralProcessing unit of the system(i.e.direct communicationwith the computer.)City ledgerA collection of city or nonguest , receivable account balance街帐(i.e.lots all account receivables coed to the hotelroom count room count and message sheet room inspection report room keyroom occupancy rate room rate card room service rooming list rubbish客房占用数客房情况交班表客房检查报告（设备，清洁等）房间钥匙客房占用率，客房出租率房价卡客房送餐服务住房名单（团休旅客）垃圾，废物第二篇：常用术语中英文对照十、常用术语中英文对照人生规划Life planning自我介绍Self-introduction 目标Target孔子Confucius《论语》The Analects of Confucius 修身养性cultivate one's moral character 儒家思想Confucianism诗歌Poem赏析Appreciation阅读理解Reading comprehension 意境Artistic conception意象Imagery情感Emotion朗诵Recite策划Consultant情景模拟Scenario simulation 记忆Memory贝多芬Beethoven命运交响曲Symphony of Destiny 古典音乐Classical music 莫扎特Mozart费加罗的婚礼The Marriage of Figaro 萧伯纳George Bernard Shaw 戏剧Drama理想主义Idealism人道精神Humanity反抗性Resistance辩论Debate演讲Speech主题Theme财富Wealth品格Character《红楼梦》Dream in Red Mansions 叶芝Yeats当你老了 when you are old 情景Scene道家Taoism无为而治Taoist Actionless Governance 消极避世Indifference 散文Prose小说Novel文学性Literary语言Language修辞Rhetoric敬畏生命Reverence for Life 抉择Choice普通话Mandarin个人简历Resume招聘求职Recruitment 求职信Cover letter自荐书Written submissions 岗位Post市场营销Marketing物流Logistics食品检测Food testing 高分子Macromolecule就业形势Employment situation 毕业论文Thesis摘要Abstract关键词Keyword答辩defense第三篇：会计相关术语中英文对照会计术语表►AICPA: American Institute of Certified Public Accountants 美国注册会计师协会►APB: Accounting Principles Board会计原则委员会►ASB: Auditing Standards Board(AICPA)(美国注册会计师协会)审计准则委员会►ARSC: Accounting and Review Services Committee(AICPA)(美国注册会计师协会)会计与复核服务委员会►ASC: Accounting Standards Codification会计准则汇编►ASU: Accounting Standards Update会计准则更新►CA: Chartered Accountant特许会计师►CAQ: Center for Audit Quality审计质量中心►CICA: Canadian Institute of Chartered Accountants加拿大特许会计师协会►CSEC: Consulting Services Executive Committee(AICPA)(美国注册会计师协会)咨询服务执行委员会►EITF: Emerging Issues Task Force(FASB)(美国财务会计准则委员会)紧急事务委员会►FAF: Financial Accounting Foundation财务会计基金会►FASB: Financial Accounting Standards Board美国财务会计准则委员会►FCA: Fellow of the Institute of Chartered Accountants特许会计师公众成员►FinREC: Financial Reporting Executive Committee财务报告执行委员会►FSP: FASB Staff Position(FASB)(美国财务会计准则委员会)工作人员立场公告►GAAP(US): Generally Accepted Accounting Principles（美国）一般公认会计原则►GAAS: Generally Accepted Auditing Standards一般公认审计准则►IAASB: International Auditing and Assurance Standards Board(IFAC)国际审计与可信性保证准则理事会(国际会计师联合会) ►IAESB: International Accounting Education Standards Board(IFAC)(国际会计师联合会)国际会计教育准则理事会►IASB: International Accounting Standards Board国际会计准则委员会►IAS: International Accounting Standards国际会计准则►IESBA: International Ethics Standards Board for Accountants(IFAC)(国际会计师联合会)国际会计师职业道德准则理事会►IFAC: International Federation of Accountants国际会计师联合会►IFRIC: International Financial Reporting Interpretations Committee(IASB)(国际会计准则委员会)国际财务报告解释委员会►IOSCO: International Organization of Securities Commissions国际公共部门会计准则►IPSAS: International Public Sector Accounting Standards国际公共部门会计准则►IPSASB: International Public Sector Accounting Standards Board(IFAC)(国际会计师联合会)国际公共部门会计准则理事会►PCAOB: Public Company Accounting Oversight Board公众公司会计监督委员会►PPEC: Public Practice Executive Committee(CAQ)(审计质量中心)公共实践执行委员会►SAB: Staff Accounting Bulletins(SEC)(美国证监会)首会办会计公告►SEC(US): Securities and Exchange Commission美国证监会►SEC Regulations Committee(SEC)(美国证监会)监管委员会►SFAS: Statement of Financial Accounting Standards财务会计准则公告►SIC: Standing Interpretations Committee(IASB)(国际会计准则委员会)常设解释委员会►SOP: Statements of Position(AICPA)(美国注册会计师协会)立场公告►SME: Small and Medium Sized Entities(IASB)(国际会计准则委员会)中小企业►TPA: Technical Practice Aids(AICPA)(美国注册会计师协会)技术实务支持体系/技术实务指引►VRG(US): Valuation Resource Group(FASB)（美国财务会计准则委员会）估值资源小组第四篇：篮球术语中英文对照A: Agent 经纪人。