酒店常用中英文对照及缩写

精品文档你我共享酒店各部中英文对译及简写中文英文简写中文英文简写总经理室Executive Office G.M. 财务部Financial Dept副总经理Deputy G.M/Vice G.M. D.G.M. 财务总监Financial Controller助总经理Assistant General Manager A.G.M. 会计部Accounting Office A/C 办公室主任Director Of executive Office 统计Statistical值班经理Duty Manager 采购员Purchasing Dept行政车队Executive Motorcade 总出纳Chief cashier车务部Administrative Transportation 收银部Cost Accounting影印室Photo Copy Room 成本会计Store Room电脑室 E.D.P Room 仓库Cost Control Dept人事培训部Personnel &Training Dept P&T 成控部Cost Control Dept规章和程序Policy &Procedure P&T 听涛阁收银Nautilus Cashier培训室Training Room 筹备组Project Office公关部Public Relations Dept P.R 授权号码Approval Cod市场部Sales &Marketing Dept S&M 授权Authorization美术部Art Dept 信用卡Credit Card C.C 房务部Rooms Division 饮食部Food &Beverage F&B 大堂当值Assistant Manager A.M 西厨Western Kitchen总台Front Office F/O 中厨Chinese Kitchen接待处Reception Room 西餐Western Restaurant总机Operator 中餐Chinese Restaurant订房部Reservation 管事Stewarding咨询部Information 酒吧Bar礼宾部Conceriage 碧海楼中餐Sea View House商务中心Business Center 欧陆咖啡室European Coffee Shop管家部Housekeeping HKP 拿破仑扒房Napoleon Gill Room楼层服务员Room Attendant R.A 听涛阁Banquet Hall/Nautilus杂务Public Auea(Attendant) P.A VIP卡拉OK VIP Karaok Room娱乐室Recreation Room 结婚晚宴Wedding Dinner Party网球场Tennis Court 宴会厅Banquet Hall/Room美容室Beauty Salon 餐饮区Outlet健身室Health Club 西饼房Cake Room泳池Swimming Pool 夜总会Night club电子游戏机Video Game 会议室Conference Room桌球Snooker/Billiards 宵夜Late Night Snack保龄球馆Blowing Center 股票公司Stock Company跳舞机Dancing Partner 商场Shopping CenterAAAAAA精品文档你我共享医疗按摩Clinic & Massage 工程部Engineering脚底按摩Foot & Massage 中央空调Air condition A.C 按摩桑拿Sauna/Massage 自动手扶电梯Elevator健身房Health Club/GYM 天文台Observatory洗衣部Laundry Dept 电压V oltage中文英文简写中文英文简写布草房 Linens 变压器Transformer保安部Security Dept 特快电梯 Express Life总务部Life Service Dept 公共电话Public Telephone工会团委Labor Union &League Committee 内线电话House Phone伟柏招待所Weipa Guest House 指示牌Signage宿舍Dormitory 绵绣中华Splendid China幼儿园Kinder Garden 世界之窗Window Of World穿梭巴士Hotel Shuttle Bus 民俗村China Folk Culture VillagesAAAAAA精品文档你我共享常用物品名称（1）餐厅物品英文中文英文中文menu 菜单decoct 煎napkin 餐巾deep-fry 炸desk 桌子roast/toast 烤chair 椅子team 蒸sofa 沙发braise 焖desk cloths 桌布boil 煮沸paper 纸巾barbecue 烧烤餐relish tray 味碟smoke 烟熏mustard 芥末spiced 卤水的pepper 胡椒braise in Soya sauce 红烧soy sauce 酱油baked 烘烤vinegar 醋grill 扒烧chili sauce 辣椒酱hot 热oyster sauce 蚝油warm 温的rag 抹布cold 冷的knife 餐刀iced 冰的fork 餐叉bitter 苦的sugar 糖sour 酸的plate 盘子sweet 甜的glass 水杯salty 咸的bowl 碗crisp 松脆的clip 夹子soft 软的dishware 碟子smooth 软滑的chopsticks 筷子hard 硬的toothpick 牙签lean 瘦的AAAAAA精品文档你我共享chopsticks holder 筷托fat 肥的cup 茶杯raw 生的tray 托盘fresh 新鲜的spoon 勺fragrant 香的spoon holder 勺托tender 嫩的tea 茶tasteless 无味的jasmine 茉莉花lightly 味淡的chrysanthemum 菊花light/weak 清淡的green tea 绿茶rich 油腻的English tea 英国茶medium 适中的Vanilla 香草overdone 过老的Coriander 香菜underdone 未熟的Flower 花rare 半熟的Cuisine 烹任well-done 全熟的Sauté/fry 炒(2)厨房物品英文中文英文中文oil 油vegetable melon 冬瓜salt 盐bitter squash 苦瓜jam 酱bird’s nest 燕窝sausage 香肠bird’s nest 雀巢fish 鱼pig’s knuckle 猪脚duck 鸭fillet 牛柳chicken 鳮goose 鹅egg 蛋turkey 火鳮meat 肉pigeon 鸽子pork 猪肉tongue 舌头beef 牛肉ox 牛mutton 羊肉head 头rice 米饭sinew 筋rib/chop 排骨bladder 气囊noodle 面条bean thread 粉丝soup 汤suckling pig 乳猪vegetable 蔬菜tail 尾stare rib 排骨肉bone 骨头liver 肝pith 骨髓claw 瓜子veal 小牛肉kidney 腰子beef 牛肉salty fish 咸鱼breast 胸肉AAAAAA精品文档你我共享celery 芹菜snake 蛇onion 洋葱frog 青蛙、田鳮curry 咖喱sirloin 牛的上腰部肉carrot 胡罗卜lamb chop 羊扒ginger 姜seafood 海鲜green onion 葱carp 鲤鱼garlic 蒜turtle 甲鱼ginseng 人参shrimp 小虾cabbage 椰菜lobster 龙虾kale 芥兰prawn 大虾broccoli 西兰花grass carp 皖鱼water spinach 通心菜cuttlefish 墨鱼lettuce 生菜squid 鱿鱼green pepper 青椒escargot 田螺cauliDower 椰菜花snail 蜗牛cucumber 黄瓜abalone 鲍鱼celery 西芹oyster 生蚝laver 紫菜crab 蟹mushroom 蘑菇garoupa 石斑bean curd 豆腐eel 鳝鱼英文中文英文中文mussel 青口marmalade 桔子酱scallop 带子olive 橄榄sole 龙俐syrup 糖浆shark’s fin 鱼翅jam 酱water goby 生鱼pizza 比萨饼snapper 笛鲷鱼pasta 面食oyster 蚝steak 牛扒pomfret 鲳鱼spaghetti 意大利粉mandarin fish 桂全hot bog 热狗sea blubber 海哲sandwich 三文治cod 雪鱼hamburger 汉堡octopus 章鱼salad 沙律perch 鲈鱼omelet 奄列dumpling 饺子、汤圆tomato 西红柿preserved egg 皮蛋peanut 花生bacon 烟肉pine nut 松子cornmeal 麦片cashew 腰果cream 奶油corn 栗米AAAAAA精品文档你我共享hot/cold milk 热/冻牛奶pudding 布丁milkshake 奶昔spring rolls 春卷chocolate 巧克力congee 粥espresso 意大利浓咖啡butter 牛油Irish coffee 爱乐兰咖啡yoghurt 酸奶decaffeinated coffee 无咖啡因咖啡bread 面包cappuccino 意大利咖啡basket 面包蓝Spanish coffee 西班牙咖啡toast 烤面包片Salad 沙拉am 火腿Cheese 干酷Honey 蜂蜜Turtle 甲鱼（3）酒吧物品英文中文英文中文bar 酒吧wine 葡萄酒counter 吧台orange 橙汁bar chair 酒吧椅whisky 威士忌bottle opener 开瓶刀gin 金酒ice tongs 冰夹rum 朗姆酒bucket 冰桶vodka 伏特加ice scoop 冰勺coke 可乐cocktail shaker 调酒器seven-up 七喜pouring measure 量酒器soda water 梳打水coaster 杯垫tonic water 汤力水paper cup 纸杯distilled/mineral water 蒸馏水/矿泉水straw 吸管pineapple 波萝beer 啤酒lemon 柠檬beer mug 啤酒杯taro 香芋champagne 香槟杯grape 葡萄hobble 高脚杯grapefruit 西柚Mou Tai 茅台ice cream 冰淇淋Rice wine 黄酒sprite 雪碧San Miguel 生力banana 香蕉Carisberg 加士伯dragon eye 龙眼Heineken 喜力strawberry 草莓Drought beer 生啤mango 芒果dates 椰枣match 火柴lychee 荔枝ashtray 灰盅coconut 椰子blender 搅拌器AAAAAA精品文档你我共享olive 橄榄corkscrew 开塞钻cigarettes 香烟（4）管家部物品sheet 床单curtain 窗帘blanket 毛毯thermos 暖水壶toothpaste 牙膏telephone 电话comb 梳子soap 香皂needle 针razor 剃胡刀iron 熨斗quilt 被子TV set 电视机towel 毛巾Tub 浴缸shampoo 洗发膏toilet bowl 坐厕dryer 风筒pillow 枕头slipper 拖鞋lamp 台灯teapot 茶壶toothbrush 牙刷air condition 空调shower cap 浴帽wash basin 洗手盆出师表两汉：诸葛亮先帝创业未半而中道崩殂，今天下三分，益州疲弊，此诚危急存亡之秋也。

酒店常用中英文缩写部门department Dept职位position Pos行政办executive Office Eo财务部finance Department Fic会计部accounting Acct采购部purchasing Department Pd酒水仓beverage Store食品仓food Store日用品仓general Store市场及销售部sales & Marketing Department S & M 前厅部front Office Department F.o (f/o)管家部housekeeping Hskp洗衣房laundry Room Lr布草房linen Room游泳池swimming Pool餐饮部food & Beverage Department F & B中餐厅chinese Restaurant Chn Rest西餐厅west Restaurant West Rest日本餐厅japanese Restaurant大堂吧lobby Bar送餐部room Service Rm Svc宴会中心banquet Centre会议厅conference Hall管事部steward娱乐部entertainment Department Ent夜总会night Club桑拿sauna健身中心health Centre美容美发中心beauty & Barber Centre保龄球室bowling Ball工程部engineering Department Eng保安部security Department Sec人力资源部human & Resources Department Hr 培训部training Department员工饭堂staff Canteen员工宿舍staff Dormitory医务室clinic Room图书馆library前厅各分部：接待处reception Recp行政楼层executive Floor E/f询问处information Infm订房部reservation Resv总机房operator / Telephone Room Opt礼宾部concierge Con商务中心business Centre Bc大堂副理assistant Manager Am车队transportation Tra账务处cashier 、accounting Desk大堂lobby楼层floor / F后勤办公室back Office员工通道staff Entrance职位：总经理general Manager Gm行政助理assistant Executive Manager Aem行政秘书executive Secretary财务总监financial Controller Fc总会计师chief Account成本会计师cost Account采购部经理purchasing Manager Purchasing Mgr市场及销售总监director Of Sales & Marketing Dos市场及销售副总监assistant Director Of Sales & Marketing Ados 市场及销售部经理sales Manager销售员sales Sales前厅经理front Office Manager Fom前厅副经理assistant Front Office Manager Afom大堂副经理assistant Manager Am接待员receptionist / Reception Clerk订房员reservation Clerk Resv Clerk行李员bell Boy / Bell Man门童doorman接线生operator司机driver行政管家executive Housekeeper Eh副行政管家assistant Executive Housekeeper Aeh助理管家assistant Housekeeper Ah楼层服务员room Attendant Att餐饮总监director Of Food & Beverage Dofb行政总厨executive Sous Chef点心总厨dim Sum Chef人力资源部经理human & Resources Manager Hr Mgr 总工程师chief Engineer值班工程师duty Engineer保安部经理security Manager保安主管chief Security经理manager Mgr主任supervisor Sup领班captain Cap秘书secretary文员clerk服务员waiter行政值班经理executive On Duty Manager Eod值班经理duty Manager Dm酒店常用术语：接待处用语：入住check - In C / I退房check - Out C / O预订booking 、reservation Bkg预期抵店arrival 、dute In Arl提前抵达early Arrival预期离店departure 、dute Out Dept确认confirmation Confirm再次确认re - Confirm Re-cfrm取消cancellation Cancell订金deposit价格rate Rte价钱price封房block续住extension Exten客类：顾客、宾客client 、guest散客walk In W / I 、fit团队group Grp商务客commercial Guest Comm Gst商务合同corporate Contract长住客long Stay Guest L / S Gst贵宾very Important Person Vip旅行社travel Agent Tvl Agt 自用房house Use H/u公司company Com付帐(动) Pay付帐(名) Payment]信用卡credit Card现金cash尽快as Soon As Possible Asap 资料information Infm电话telephone Tel传真facsimile Fax电传telex Tlx电报cable Cbl地址address Add复印(机) Copy (machine)网络internet电脑computer打印机printer机票flight Ticket打字typing充电charge A Battery充电器charger留言message内播电影in-house Movie对方付费电话collect Call酒店帐house Account H/a国内长途------ Idd国际长途------ Ddd市内电话city Call分机extension Extn服务台counter唤醒服务wake Up Call叫早服务morning Call请勿打扰do Not Disturb Dnd 天气weather出租车taxi面包车vehicle中巴coach报纸newspaper信件mail电视television Tv背景音乐back Ground Music小酒吧mini Bar冰箱refrigerator客房保险箱mini Safe / Personal Safe吹风筒hair Dryer电热水壶electric Heating Kettle中央空调individual Controlled Air-condition洗衣laundry干洗dry-cleaning熨烫valet Service失物招领lost And Found市内电话city Call分机extension Extn服务台counter唤醒服务wake Up Call叫早服务morning Call请勿打扰do Not Disturb Dnd天气weather出租车taxi面包车vehicle中巴coach报纸newspaper信件mail电视television Tv背景音乐back Ground Music小酒吧mini Bar冰箱refrigerator客房保险箱mini Safe / Personal Safe吹风筒hair Dryer电热水壶electric Heating Kettle中央空调individual Controlled Air-condition洗衣laundry干洗dry-cleaning熨烫valet Service失物招领lost And Found早餐breakfast B’fast美式早餐american Breakfast Abf欧陆式早餐continental Breakfast Cbf 东方式早餐oriental Breakfast Obf午餐lunch Lnh晚餐dinner Dnr人民币------ Rmb港币------ Hkd美元------ Usd按摩massage蒸汽浴steam Bath邻近房adjoining Room付款方式advance Payment礼仪amenity住房平均价格average Room Rate A.r.r 收款的指令billing Instruction取消cancellation不收费房complimentary Comp连通房connecting续住extension加床extra Bed预报forecast客人帐单guest Folio管家部报表housekeeping Report加入join-in超过退房时间late Check-out记事本log Book净价net Rate坏房out Of Order O.o.o包价package长包房permanent Room门市价rack Rate登记register登记卡registration Card转房room Change房价room Rate房间种类room Type团体住房名单room List同住share With旅行社travel Agent升级upgrade空房vacant Room贵宾very Important Person V.i.p营业利润贡献Contribution to Trading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate) KNR当地"公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO 国家:阿根廷argentina Ar澳大利亚australia Au奥地利austria At巴哈马bahamas Bs比利时belgium (belgique) Be贝宁benin Bj玻利维亚bolivla Bo巴西brazil (brasil) Br英国britain Uk缅甸burma Mm加拿大canada Ca智利chile Cl丹麦denmark (danmark) Dk德国deutschland De厄瓜多尔ecuador Ec斐济fiji Fj法国francee Fr加蓬gabon Ga希腊greece Gr厄地马拉guatemala瓦亚那guyana Gy海地haiti Ht洪都拉斯honduras Hn香港hong Kong Hk印度india Ind印度尼西亚indonesia伊拉克iraq Iq爱尔兰ireland Ie以色列israel Il意大利italy(italia) It牙买加jamaica Jm日本japan Jp约旦jordan Jo基里巴斯kiribati Ki卢森堡luxembourg Lu马达加斯加madagascar (malagasy) Mg 澳门macao Mo马来西亚malaysia My毛里求斯mauritius Mu墨西哥mexico Mx尼泊尔nepal Np荷兰netherlands (holland) Nl新西兰new Zealand Nz尼日尔niger Ne尼日利亚nigeria Ng挪威norway No巴基斯坦pakistan Pk巴拿马panama Pa巴拉瓦paraguay Py秘鲁peru Pe菲律宾philippines Ph葡萄牙portugal Pt沙特阿拉伯saudi Arabla Sa赛舌尔seychelles新加坡singapore Sg南非south Africa Za西班牙spain (espana)斯里兰卡sri Lanka苏里南suriname Sr斯威士兰swaziland Sz瑞典sweden (sverige) Se瑞士switzerland (suisse)泰国thailand Th汤加tonga To特立尼达和多巴哥trinidad And Tobago 突尼斯tunisia美国united States Of America U.s.a乌拉圭uruguay Uy委内瑞拉venezuela Ve南斯拉夫yugoslavla Yu扎伊尔zaire Zr巴林bangladesh Bh孟加拉bermuda Bd百慕达brazil Bm塞浦路斯cyprus捷克共和国czech Republic Cz多明尼加共和国dominican Republic Dm 埃及egypt Eg芬兰finland Fi伊朗iran Ir喀麦隆cameroon Cm直布罗陀gibraltor Gi哥伦比亚colombia Co巴布亚新几内亚napua New Guinen Pg 南朝south Koren叙利亚syria Sy坦桑尼亚tanzania Tz土耳其turkey Tr赞比亚zambia Zm津巴布韦zimbawe Zw也门共和国yemen Republic Ye。

酒店常用英文缩写酒店房态名词缩写：Vacant Clean 空的干净房/可卖房Vacant Dirty 空的脏房Occupied Clean 住客干净房Occupied Dirty 住客脏房Please Make Up 即扫Do Not Disturb 请勿打扰Out OfService 维修房小Out OfOrder 维修房大Expectative Check Out 预退房L Double lock 双锁房O Sleep Out 外睡房S Refuse Service 拒绝服务Long Staying Guest 长住客Very Important Person重要客人贵宾B No Baggage 无行李B Light Baggage 少行李O Check Out 离店结帐I Check In 入住登记U Day Use 小时房U House Use 自用房D Turn Down Service 夜床服务G Repeated Guest 回头客F Lost and Found 客人遗留物品 Manager on Duty 值班经理Standard King 标准单人间Standard Twin 标准双人间Deluxe Suite 豪华套房Business Suite 商务套房Connecting Room 公寓套房Public Area 公共区域Executive King 行政单人间Executive Twin 行政双人间Executive Suite 行政套房部门 DEPARTMENT DEPT职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEPARTMENT FIC 会计部 ACCOUNTING ACCT采购部 PURCHASING DEPARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT S & M 前厅部 FRONT OFFICE DEPARTMENT F/O管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN RESTWEST RESTAURANT WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT ENTNIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT HR 培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOM OPTCONCIERGE CON商务中心 BUSINESS CENTRE BCASSISTANT MANAGER AM车队 TRANSPORTATION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSISTANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES &MARKETING DOS市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM 大堂副经理 ASSISTANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH 助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员 ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPTAIN CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD值班经理 DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERVATION BKG预期抵店 ARRIVAL 、 DUTE IN ARL提前抵达 EARLY ARRIVAL预期离店 DEPARTURE 、 DUTE OUT DEPT确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 WALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST L / S GST 贵宾 VERY IMPORTANT PERSON VIP 旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐动 PAY付帐名 PAYMENT信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印机 COPYMACHINE网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE 对方付费电话 COLLECT CALL 酒店帐 HOUSE ACCOUNT H/A 国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND天气WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐 CONTINENTAL BREAKFAST CBF 东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE收款的指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORTANT PERSON营业利润贡献 Contribution to Trading Profit CTP 总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevPAR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS 员工满意度调查 Employee Satisfaction Pulse SurveyESPS全面质量管理 Total Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS标准经营程序 Standard Operating Procedures SOP重要公司协议价 Key Negotiated Rate KNR当地"公司协议价 LocalNegotiated Rate LNR合作协议申请 Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。

酒店常用中英文对照及缩写酒店常用中英文对照及缩写(部门及职位名称)默认分类 2019-11-28 16:39:35 阅读832 评论0 字号：大中小订阅酒店常用中英文对照及缩写部门及职位名称：国家名称中英对照及缩写市场营销部sales & Marketing Division 销售部Sales Department公关部Public Relation Department 预订部Reservation Department 客务部Room Division前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager 督导部经理Quality Inspector 人事主任Personnel Officer 培训主任Training Officer 财务总监Financial Controller 财务部经理Chief Accountant 成本部经理Cost Controller采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer 销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表 Sales Executive 公关代表 P.R. Representative Executive Office总行政办公室宾客关系主任Guest Relation Officer 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 客户经理Account Manager高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting 财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop AssistantGM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人） FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting 财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部 Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief酒店部门缩写2019年12月21日部门职位（中文）职位（英文）房务部经理RxDx Manager 管家部副经理 Asstx HSKPx Manager 前厅部副经理 Asstx Fx Ox Manager 大堂副理 Asstx Manager 房务部秘书 RxDx Secretary 洗衣房主任 Laundry Supervisor 洗衣房部长 Laundry Captain 洗衣工 Laundry Man 公共地区范围部长 PxAx Captain 公共地区范围清洁员 PxA 花工 Gardener 商务中心文员 Business Center Clerk 房务部接线生 Operator Rooms Division Deparement 行李生 Bellboy 缩写:R xDx Deptx 接待员 Receptionist 门童 Doorman 楼层部长 FloorxCaptain 楼层服务员 Floor Attendant 客房中心文员 Chamber Service Center Clerk 财政部总监 Financial Controller 财政部经理 Financial Manager 总帐管帐 General ountant 核数主任 Audit Supervisor 夜核员 Night Auditor 日审部长 Day Audit Captain 总出纳 General Cashier 财政部管帐员 ountant Financial Department 信用外结员 Credit Collector 缩写:FCx Deptx 成本主任 Cost Supervisor 核数主任 Audit Supervisor 收银主任 Cash Supervisor 收银部长 Cash Captain 收银员 Cashier 仓库主任 Depot Supervisor 管帐文员 ounts Clerk 仓管员 Store--Keeper 收货员 Consignee 中菜部经理 CHxR Manager 营业副理Sales Asstx Manger 中菜部中菜部主任 CHxRx Supervisor Chinese Restaurant Department 中菜部部长 CHxRx Captain 缩写:CHxRx Deptx 中菜部副部长 AsstxCHxRx Captain Secertary 中菜部咨客 CHxRx Hostess 中菜部服务员 CHxRx Waiter 中菜部烧味部主管 Barbecue Supervisor Chinese Restaurant Department 烧味部厨师 BarbecueCook 缩写:CHxRx Deptx 烧味部厨工 Barbecue Worker 中菜行政总厨 CHxR x Executive HeadChef 中厨部主管 CHxKx Supervisor 中厨部副主管 AsstxCHxKx Supervisor 中厨部厨师 CHxkx Cook 中厨部厨工 CHx Kx Worker 海鲜养殖员 Seafood Culturist 点饥部主管 Pastry Supervisor 点饥师 Pastry Cook 杂工 Handyman 西餐总厨 WxR x Headchef 西餐部主任 WxR x Supervisor 西餐部西餐部部长 WxRx Captain Western Restaurant Department 西餐部副部长 AsstxWxRx Captain 缩写:WxRx Deptx 西餐部服务员 WxRx Waiter 西厨主厨 WxK x Chef 日菜主厨 Japanese Chef 西饼主厨 Refection CHef 西厨主管 WxKx Supervisor 西厨厨师 WxKx Cook 西厨厨工WxKx Worker 总办总经理 General Manager Executive Office 副总经理 Vice General Manager 缩写:ExOx 总办助理 ExOx xAsstx Manaer 人的劳力资源部经理 HxRx Manager 培训导师 Training Teacher 人的劳力资源部人的劳力资源部主任 HxRx Supervisor Human Resources Department 人的劳力资源部文员 HxRx Clerk 缩写:HxR Deptx 职厨主任 Kitchen Supervisor 职厨厨师 Kitchen Cook 职厨厨工 Kitchen Worker 护士 nurse 宿舍清洁工 Dormitory PxA 宿管员 Dormitory Managing Clerk 酒吧部副经理 Asstx Beverage Manager 酒吧部酒吧主任 Beverage Supervisor 酒吧部长Beverage Captain Beverage Department 酒吧员 Bartender 缩写:BEx Deptx 工程部经理 Engineering Manager 工程部主任 Engineering Supervisor 工程部部长Engineering Captain 工程部工程部文员 Engineering Clerk Engineering Department 电工 Electrician 缩写:EGx Deptx 水泥工 Cementer 空调工 Air--Conditioning Man 焊工 Solderer 锅炉工 Boiler Man 木工 Carpenter 娱乐部经理 Entertainment Manager 娱乐部主任 Entertainment Supervisor DJ 主管 DJx Supervison 娱乐部部长Entertainment Captain 娱乐部娱乐部咨客 Entertainment Hostess Entertainment Department DJ员 DxJx Waiter 缩写:ETx Deptx 娱乐部服务员 Entertainment Waiter 娱乐部清洁工 Entertainment PxA 娱乐部厨师 Entertainment Cook 娱乐部推广经理Entertainment Spread Manager 娱乐部推广副经理 Asstx Entertainment Spread Manager 娱乐部接待助理 Entertainment Reception Secretary 电脑部电脑部副经理ITx Asstx Manager IT Department 电脑维护员 Program vindicator 采购部采购部经理 Purchasing Manager Purchasing Department 采购员 Purchaser 缩写PUx Deptx 司机 Driver 采购部文员 Purchasing Clerk 桑拿部经理 Sauna Manager 桑拿部桑拿部主任 Sauna Supervisor Sauna Department 桑拿部咨客 Sauna Hostess 缩写:SAx Deptx 桑拿部服务员 Sauna Waiter 换衣员 Locker Room Attendant 桑拿部清洁工 Sauna PxA 沐足部经理 FxMx Manager 沐足部沐足部主任 FxMxSupervisor Foot Massage Department 沐足部咨客 FxMx Hostess 缩写:FxMx Dept 沐足部服务员 FxMx Waiter 沐足部清洁工 FxMx PxA 筹谋部筹谋部副经理 Plot Asstx Manager Plot Department 美工 Art Design 缩写PLx Deptx 营销部营销部经理 S&M Manager Sales &马克eting Department 营销部主任 S&M Supervisor 缩写S&M Deptx 营销代表 Sales Representative 成长部 Development Deptx 成长部经理 Development Manager 缩写:DVx Deptx 保镖部保镖副经理 Security Asstx Manager Security Department 保镖主任 Security Supervisor 缩写:SC x Deptx 消防主任 Firehouse 消防员 Fireman 保镖员 Security Officer小猪哥哥推荐阅读：酒店库房管理制度2019-04-04 20:17:32浅谈酒店客房装修细节2019-04-04 20:15:28管理学经典哲理故事2019-04-04 20:14:16酒店细节管理2019-04-04 20:12:57酒店细节服务一百问之形体规范篇2019-04-04 20:11:46。

酒店名词中英文对照标准 Standard：1、 VC（Vacant Clean ）空房2、 VD（Vacant Dirty）走客房3、 OD（Occupied Dirty）未做住客4、 OC（occupied clean）已做住客5、 O.O.O (Out Of Order)待修房6、 ECO (Estemated Check Out)预计退房7、 NS（No Smoking）无烟房8、 S/O (Slept Out)外睡房9、 D/L (Double Lock)双锁房10、 DND (Do Not Disturb)请勿打扰11、 MUR(Make Up Room)请即打扫12、 RS (Refuse Service)拒绝服务13、 N/B (No Baggage)无行李14、 L/B (Light Baggage)少行李15、 VIP（Very Important People）重要客人16、 LSG(Long Staying Guest)长住客17、 C/O (Check Out) 结帐18、 C/I (Check In)入住商务单人双标房A（BAA）单人双标房（SAB）标准单人房（SQ）标准双人房（ST）数码双人房（MST）商务双人房A（BT）商务套房（BS）行政套房（ES）行政双人套房（ESS）豪华套房（DS）贵宾套房（VS）商务单人房B（BQB）商务单人双标房B（BAB）商务双人房（BTB）商务单人房A（BQA）商务双人房A（BTA）求助以上英文缩写的完整英文短语 3Q！最佳答案单人房a single room,双人房a twin room ,标间Standard room ,行政套房executive suite，商务套房business suite，贵宾套房 very important person suite，豪华套房Deluxe suite从这可知大写字母的意思了,至于数码套房MS可能是微软的缩写吧。

部门：部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES&MARKETING DEPARTMENT S&M前厅部FRONT OFFICE DEPARTMENT F.O(F/O)管家部HOUSEKEEPING HSKP 洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD&BEVERAGE DEPARTMENT F&B中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEWARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY&BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN&RESOURCES DEPARTMENT HR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERVATION RESV总机房OPERATOR/TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER、ACCOUNTING DESK大堂LOBBY楼层FLOOR/F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COSTACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES&MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES&MARKETING ADOS市场及销售部经理SALES MANAGER销售员SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST/ RECEPTION CLERK订房员RESERVATION CLERK RESV CLERK行李员BELL BOY/BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD&BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN& RESOURCES MANAGER HR MGR总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员WAITER 行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM接待处：入住CHECK-IN C/I退房CHECK - OUT C/ O预订BOOKING、RESERVATION BKG预期抵店ARRIVAL、DUTE IN ARL提前抵达EARLY ARRIVAL预期离店DEPARTURE、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE - CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客服类：顾客、宾客CLIENT、GUEST散客WALK IN W/I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST商务合同CORPORATE CONTRACT 长住客LONG STAY GUEST L/S GST贵宾VERY IMPORTANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐(动)PAY付帐(名)PAYMENT信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机)COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途 ------IDD国际长途 ------DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务WAKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER 出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE/PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫VALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币 ------RMB港币 ------HKD美元 ------USD按摩MASSAGE蒸汽浴STEAM BATH邻近房ADJOINING ROOM付款方式ADVANCE PAYMENT礼仪AMENITY住房平均价格AVERAGE ROOM RATE A.R.R收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDER O.O.O包价PACKAGE长包房PERMANENT ROOM门市价RACK RATE登记REGISTER登记卡REGISTRATION CARD转房ROOM CHANGE房价ROOM RATE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORTANT PERSON V.I.P国家：阿根廷ARGENTINA AR澳大利亚AUSTRALIA AU奥地利AUSTRIA AT巴哈马BAHAMAS BS比利时BELGIUM(BELGIQUE)BE贝宁BENIN BJ玻利维亚BOLIVLA BO 巴西BRAZIL(BRASIL)BR英国BRITAIN UK缅甸BURMA MM加拿大CANADA CA智利CHILE CL丹麦DENMARK(DANMARK)DK德国DEUTSCHLAND DE厄瓜多尔ECUADOR EC斐济FIJI FJ法国FRANCEE FR加蓬GABON GA希腊GREECE GR厄地马拉GUATEMALA瓦亚那GUYANA GY海地HAITI HT洪都拉斯HONDURAS HN香港HONG KONG HK印度INDIA IND印度尼西亚INDONESIA伊拉克IRAQ IQ爱尔兰IRELAND IE以色列ISRAEL IL意大利ITALY(ITALIA)IT牙买加JAMAICA JM日本JAPAN JP约旦JORDAN JO基里巴斯KIRIBATI KI卢森堡LUXEMBOURG LU马达加斯加MADAGASCAR(MALAGASY)MG 澳门MACAO MO马来西亚MALAYSIA MY毛里求斯MAURITIUS MU 墨西哥MEXICO MX尼泊尔NEPAL NP荷兰NETHERLANDS (HOLLAND)NL新西兰NEW ZEALAND NZ尼日尔NIGER NE尼日利亚NIGERIA NG挪威NORWAY NO巴基斯坦PAKISTAN PK巴拿马PANAMA PA巴拉瓦PARAGUAY PY秘鲁PERU PE菲律宾PHILIPPINES PH葡萄牙PORTUGAL PT沙特阿拉伯SAUDI ARABLA SA赛舌尔SEYCHELLES新加坡SINGAPORE SG南非SOUTH AFRICA ZA西班牙SPAIN(ESPANA)斯里兰卡SRI LANKA苏里南SURINAME SR斯威士兰SWAZILAND SZ 瑞典SWEDEN(SVERIGE)SE瑞士SWITZERLAND(SUISSE)泰国THAILAND TH汤加TONGA TO特立尼达和多巴哥TRINIDAD ANDTOBAGO突尼斯TUNISIA美国UNITED STATES OF AMERICA U.S.A乌拉圭URUGUAY UY委内瑞拉VENEZUELA VE南斯拉夫YUGOSLAVLA YU扎伊尔ZAIRE ZR巴林BANGLADESH BH孟加拉BERMUDA BD百慕达BRAZIL BM塞浦路斯CYPRUS捷克共和国CZECH REPUBLIC CZ 多明尼加共和国DOMINICAN REPUBLIC DM埃及EGYPT EG芬兰FINLAND FI伊朗IRAN IR喀麦隆CAMEROON CM直布罗陀GIBRALTOR GI哥伦比亚COLOMBIA CO巴布亚新几内亚NAPUA NEW GUINEN PG南朝SOUTH KOREN叙利亚SYRIA SY坦桑尼亚TANZANIA TZ土耳其TURKEY TR赞比亚ZAMBIA ZM津巴布韦ZIMBAWE ZW也门共和国YEMEN REPUBLIC YE营业利润贡献Contribution to Trading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate)KNR当地公司协议价(Local Negotiated Rate)LNR 合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。

酒店常用英文缩写酒店房态名词缩写：01。

VC Vacant Clean 空的干净房/可卖房02。

VD Vacant Dirty 空的脏房03。

OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06。

DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房（小）08。

OOO Out OfOrder 维修房（大）09。

ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP Very Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17。

C/O Check Out 离店结帐18。

C/I Check In 入住登记19.D/U Day Use 小时房20。

H/U House Use 自用房21.T/D Turn Down Service 夜床服务22。

R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24。

MOD Manager on Duty 值班经理25。

SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30。

PA Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33。

酒店常用术语缩写以下是一些酒店常用术语的常见缩写：1. A/C - 空调（Air Conditioning）2. B&B - 早餐（Bed and Breakfast）3. C/I - 入住登记（Check-In）4. C/O - 退房（Check-Out）5. Do Not Disturb - 请勿打扰（DND）6. Wi-Fi - 无线网络（Wireless Fidelity）7. CCTV - 闭路电视（Closed-Circuit Television）8. VIP - 贵宾（Very Important Person）9. HSKP - 客房服务（Housekeeping）10. F&B - 餐饮服务（Food and Beverage）11. GM - 总经理（General Manager）12. OTA - 在线旅行社（Online Travel Agency）13. SOP - 标准操作程序（Standard Operating Procedure）14. POS - 销售点系统（Point of Sale）15. RMS - 预订管理系统（Reservation Management System）16. PMS - 酒店管理系统（Property Management System）17. OTA - 在线旅行社（Online Travel Agency）18. OTB - 营业额（Occupancy, Turnover, and Banquet）19. RevPAR - 平均每间可出租房间收入（Revenue per Available Room）1/ 220. ADR - 平均房价（Average Daily Rate）这些缩写在酒店行业中常见，用于快捷和简洁地表示各种服务、设施和流程。

需要注意的是，缩写的使用可能会因国家、地区和酒店品牌而有所不同。

在特定的上下文中，可能还会有其他专业术语和缩写使用。

部门：部门DEPARTMENT DEPT 职位POSITION POS 行政办EXECUTIVE OFFICE EO 财务部FINANCE DEPARTMENT FIC 会计部ACCOUNTING ACCT 采购部 PURCHASING DEPARTMENT PD 酒水仓BEVERAGE STORE 食品仓 FOOD STORE 日用品仓 GENERAL STORE 市场及销售部 SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O) 管家部HOUSEKEEPING HSKP 洗衣房LAUNDRY ROOM LR 布草房LINEN ROOM 游泳池SWIMMING POOL 餐饮部 FOOD & BEVERAGE DEPARTMENT F & B 中餐厅CHINESE RESTAURANT CHN REST 西餐厅WEST RESTAURANT WEST REST 日本餐厅JAPANESE RESTAURANT 大堂吧LOBBY BAR 送餐部ROOM SERVICE RM SVC 宴会中心BANQUET CENTRE 会议厅 CONFERENCE HALL 管事部 STEWARD 娱乐部 ENTERTAINMENT DEPARTMENT ENT 夜总会 NIGHT CLUB 桑拿SAUNA 健身中心HEALTH CENTRE 美容美发中心BEAUTY & BARBER CENTRE 保龄球室BOWLING BALL 工程部ENGINEERING DEPARTMENT ENG 保安部 SECURITY DEPARTMENT SEC 人力资源部HUMAN & RESOURCES DEPARTMENT HR 培训部TRAINING DEPARTMENT 员工饭堂STAFF CANTEEN 员工宿舍STAFF DORMITORY 医务室 CLINIC ROOM 图书馆 LIBRARY 前厅各分部：接待处 RECEPTION RECP 行政楼层 EXECUTIVE FLOOR E/F 询问处INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOMOPT礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER、ACCOUNTING DESK大堂 LOBBY 楼层 FLOOR / F后勤办公室 BACK OFFICE 员工通道 STAFF ENTRANCE 职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY 财务总监FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT 成本会计师COST ACCOUNT 采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS市场及销售部经理SALES MANAGER 销售员SALES 前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK 订房员RESERVATION CLERK RESV CLERK 行李员 BELL BOY / BELL MAN 门童 DOORMAN 接线生OPERATOR 司机DRIVER 行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF 点心总厨DIM SUM CHEF 人力资源部经理HUMAN & RESOURCES MANAGER HR MGR总工程师CHIEF ENGINEER 值班工程师DUTY ENGINEER 保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY 经理 MANAGER MGR主任 SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY 文员CLERK 服务员WAITER 行政值班经理 EXECUTIVE ON DUTY MANAGER EOD值班经理 DUTY MANAGER DM接待处：入住CHECK - IN C / I退房CHECK - OUT C / O预订 BOOKING、RESERVATION BKG预期抵店ARRIVAL、DUTE IN ARL提前抵达EARLY ARRIVAL 预期离店DEPARTURE、DUTE OUT DEPT确认CONFIRMATION CONFIRM 再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL 订金DEPOSIT 价格 RATE RTE价钱 PRICE 封房 BLOCK 续住 EXTENSION EXTEN客服类：顾客、宾客 CLIENT、GUEST 散客 WALK IN W / I、FIT 团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST商务合同 CORPORATE CONTRACT 长住客 LONG STAY GUEST L / S GST 贵宾VERY IMPORTANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐(动) PAY 付帐(名) PAYMENT 信用卡 CREDIT CARD 现金 CASH 尽快 AS SOON AS POSSIBLE ASAP资料 INFORMATION INFM电话 TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机) COPY (MACHINE) 网络INTERNET 电脑COMPUTER 打印机 PRINTER 机票 FLIGHT TICKET 打字 TYPING 充电CHARGE A BATTERY 充电器 CHARGER 留言 MESSAGE 内播电影 IN-HOUSE MOVIE 对方付费电话COLLECT CALL 酒店帐HOUSEACCOUNT H/A国内长途------ IDD国际长途------ DDD市内电话CITY CALL 分机EXTENSION EXTN服务台COUNTER 唤醒服务WAKE UP CALL 叫早服务MORNING CALL 请勿打扰DO NOT DISTURB DND天气WEATHER 出租车TAXI 面包车VEHICLE 中巴COACH 报纸 NEWSPAPER 信件 MAIL 电视 TELEVISION TV 背景音乐BACK GROUND MUSIC 小酒吧 MINI BAR 冰箱 REFRIGERATOR 客房保险箱 MINI SAFE / PERSONAL SAFE 吹风筒 HAIR DRYER 电热水壶ELECTRIC HEATING KETTLE 中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY 干洗DRY-CLEANING 熨烫VALET SERVICE 失物招领 LOST AND FOUND 早餐 BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF东方式早餐ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩MASSAGE 蒸汽浴 STEAM BATH 邻近房 ADJOINING ROOM 付款方式 ADVANCE PAYMENT 礼仪 AMENITY 住房平均价格 AVERAGE ROOM RATE A.R.R收款的指令BILLING INSTRUCTION 取消CANCELLATION 不收费房COMPLIMENTARY COMP连通房 CONNECTING 续住 EXTENSION 加床 EXTRA BED 预报FORECAST 客人帐单 GUEST FOLIO 管家部报表HOUSEKEEPING REPORT 加入 JOIN-IN 超过退房时间 LATE CHECK-OUT 记事本 LOG BOOK 净价 NET RATE 坏房OUT OF ORDER O.O.O 包价 PACKAGE 长包房 PERMANENT ROOM 门市价 RACK RATE 登记 REGISTER 登记卡 REGISTRATION CARD转房 ROOM CHANGE 房价ROOM RATE 房间种类ROOM TYPE 团体住房名单ROOM LIST 同住SHARE WITH 旅行社TRAVEL AGENT 升级UPGRADE 空房VACANT ROOM 贵宾 VERY IMPORTANT PERSON V.I.P国家：阿根廷 ARGENTINA AR澳大利亚 AUSTRALIA AU奥地利 AUSTRIA AT巴哈马 BAHAMAS BS 比利时 BELGIUM (BELGIQUE) BE贝宁 BENIN BJ玻利维亚 BOLIVLA BO巴西BRAZIL (BRASIL) BR英国 BRITAIN UK缅甸 BURMA MM加拿大 CANADA CA智利 CHILE CL丹麦 DENMARK (DANMARK) DK德国DEUTSCHLAND DE厄瓜多尔ECUADOR EC斐济FIJI FJ法国FRANCEE FR加蓬GABON GA希腊GREECE GR厄地马拉GUATEMALA 瓦亚那GUYANA GY海地HAITI HT洪都拉斯HONDURAS HN香港 HONG KONG HK印度 INDIA IND印度尼西亚INDONESIA 伊拉克 IRAQ IQ爱尔兰 IRELAND IE以色列 ISRAEL IL意大利ITALY(ITALIA) IT牙买加JAMAICA JM日本JAPAN JP约旦JORDAN JO基里巴斯 KIRIBATI KI卢森堡 LUXEMBOURG LU马达加斯加 MADAGASCAR (MALAGASY) MG澳门MACAO MO马来西亚MALAYSIA MY毛里求斯 MAURITIUS MU墨西哥MEXICO MX尼泊尔NEPAL NP荷兰NETHERLANDS (HOLLAND) NL新西兰NEW ZEALAND NZ尼日尔 NIGER NE尼日利亚 NIGERIA NG挪威 NORWAY NO巴基斯坦 PAKISTAN PK巴拿马 PANAMA PA巴拉瓦 PARAGUAY PY秘鲁 PERU PE菲律宾 PHILIPPINES PH葡萄牙PORTUGAL PT沙特阿拉伯SAUDI ARABLA SA赛舌尔SEYCHELLES 新加坡SINGAPORE SG南非SOUTH AFRICA ZA西班牙SPAIN (ESPANA) 斯里兰卡SRI LANKA 苏里南SURINAME SR斯威士兰SWAZILAND SZ瑞典SWEDEN (SVERIGE) SE瑞士SWITZERLAND (SUISSE) 泰国THAILAND TH汤加TONGA TO特立尼达和多巴哥TRINIDAD AND TOBAGO 突尼斯TUNISIA 美国UNITED STATES OF AMERICA U.S.A乌拉圭 URUGUAY UY委内瑞拉 VENEZUELA VE南斯拉夫YUGOSLAVLA YU扎伊尔ZAIRE ZR巴林BANGLADESH BH 孟加拉 BERMUDA BD百慕达 BRAZIL BM塞浦路斯CYPRUS 捷克共和国CZECH REPUBLIC CZ多明尼加共和国DOMINICAN REPUBLIC DM埃及 EGYPT EG芬兰 FINLAND FI伊朗 IRAN IR喀麦隆 CAMEROON CM直布罗陀 GIBRALTOR GI哥伦比亚 COLOMBIA CO巴布亚新几内亚 NAPUA NEW GUINEN PG南朝 SOUTH KOREN 叙利亚 SYRIA SY坦桑尼亚 TANZANIA TZ土耳其 TURKEY TR赞比亚ZAMBIA ZM津巴布韦 ZIMBAWE ZW也门共和国 YEMEN REPUBLIC YE营业利润贡献Contribution to Trading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR收入产生指数Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS 全面质量管理Total Quality Management TQM质量评估系统QualityEvaluation System QES酒店经营管理系统Property Management System PMS (标准经营程序) Standard Operating Procedures SOP 重要公司协议价(Key Negotiated Rate) KNR当地公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。

酒店常用中英文对照及缩写(部门及职位名称)默认分类2010-11-28 16:39:35 阅读832 评论0 字号：大中小订阅酒店常用中英文对照及缩写部门及职位名称：国家名称中英对照及缩写市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop AssistantGM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief酒店部门缩写2009年12月21日部门职位（中文）职位（英文）房务部经理RxDx Manager 管家部副经理Asstx HSKPx Manager 前厅部副经理Asstx Fx Ox Manager 大堂副理Asstx Manager 房务部秘书RxDx Secretary 洗衣房主任Laundry Supervisor 洗衣房部长Laundry Captain 洗衣工Laundry Man 公共地区范围部长PxAx Captain 公共地区范围清洁员PxA 花工Gardener 商务中心文员Business Center Clerk 房务部接线生Operator Rooms Division Deparement 行李生Bellboy 缩写:R xDx Deptx 接待员Receptionist 门童Doorman 楼层部长FloorxCaptain 楼层服务员Floor Attendant 客房中心文员Chamber Service Center Clerk 财政部总监Financial Controller 财政部经理Financial Manager 总帐管帐General ountant 核数主任Audit Supervisor 夜核员Night Auditor 日审部长Day Audit Captain 总出纳General Cashier 财政部管帐员ountant Financial Department 信用外结员Credit Collector 缩写:FCx Deptx 成本主任Cost Supervisor 核数主任Audit Supervisor 收银主任Cash Supervisor 收银部长Cash Captain 收银员Cashier 仓库主任Depot Supervisor 管帐文员ounts Clerk 仓管员Store--Keeper 收货员Consignee 中菜部经理CHxR Manager 营业副理Sales Asstx Manger 中菜部中菜部主任CHxRx Supervisor Chinese Restaurant Department 中菜部部长CHxRx Captain 缩写:CHxRx Deptx 中菜部副部长AsstxCHxRx Captain Secertary 中菜部咨客CHxRx Hostess 中菜部服务员CHxRx Waiter 中菜部烧味部主管Barbecue Supervisor Chinese Restaurant Department 烧味部厨师Barbecue Cook 缩写:CHxRx Deptx 烧味部厨工Barbecue Worker 中菜行政总厨CHxR x Executive HeadChef 中厨部主管CHxKx Supervisor 中厨部副主管AsstxCHxKx Supervisor 中厨部厨师CHxkx Cook 中厨部厨工CHx Kx Worker 海鲜养殖员Seafood Culturist 点饥部主管Pastry Supervisor 点饥师Pastry Cook 杂工Handyman 西餐总厨WxR x Headchef 西餐部主任WxR x Supervisor 西餐部西餐部部长WxRx Captain Western Restaurant Department 西餐部副部长AsstxWxRx Captain 缩写:WxRx Deptx 西餐部服务员WxRx Waiter 西厨主厨WxK x Chef 日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管WxKx Supervisor 西厨厨师WxKx Cook 西厨厨工WxKx Worker 总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:ExOx 总办助理ExOx xAsstx Manaer 人的劳力资源部经理HxRx Manager 培训导师Training Teacher 人的劳力资源部人的劳力资源部主任HxRx Supervisor Human Resources Department 人的劳力资源部文员HxRx Clerk 缩写:HxR Deptx 职厨主任Kitchen Supervisor 职厨厨师Kitchen Cook 职厨厨工Kitchen Worker 护士nurse 宿舍清洁工Dormitory PxA 宿管员Dormitory Managing Clerk 酒吧部副经理Asstx Beverage Manager 酒吧部酒吧主任Beverage Supervisor 酒吧部长Beverage Captain Beverage Department 酒吧员Bartender 缩写:BEx Deptx 工程部经理Engineering Manager 工程部主任Engineering Supervisor 工程部部长Engineering Captain 工程部工程部文员Engineering Clerk Engineering Department 电工Electrician 缩写:EGx Deptx 水泥工Cementer 空调工Air--Conditioning Man 焊工Solderer 锅炉工Boiler Man 木工Carpenter 娱乐部经理Entertainment Manager 娱乐部主任Entertainment Supervisor DJ主管DJx Supervison 娱乐部部长Entertainment Captain 娱乐部娱乐部咨客Entertainment Hostess Entertainment Department DJ员DxJx Waiter 缩写:ETx Deptx 娱乐部服务员Entertainment Waiter 娱乐部清洁工Entertainment PxA 娱乐部厨师Entertainment Cook 娱乐部推广经理Entertainment Spread Manager 娱乐部推广副经理Asstx Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary 电脑部电脑部副经理ITx Asstx Manager IT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager Purchasing Department 采购员Purchaser 缩写PUx Deptx 司机Driver 采购部文员Purchasing Clerk 桑拿部经理Sauna Manager 桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess 缩写:SAx Deptx 桑拿部服务员Sauna Waiter 换衣员Locker Room Attendant 桑拿部清洁工Sauna PxA 沐足部经理FxMx Manager 沐足部沐足部主任FxMxSupervisor Foot Massage Department 沐足部咨客FxMx Hostess 缩写:FxMx Dept 沐足部服务员FxMx Waiter 沐足部清洁工FxMx PxA 筹谋部筹谋部副经理Plot Asstx Manager Plot Department 美工Art Design 缩写PLx Deptx 营销部营销部经理S&M Manager Sales &马克eting Department 营销部主任S&M Supervisor 缩写S&M Deptx 营销代表Sales Representative 成长部Development Deptx 成长部经理Development Manager 缩写:DVx Deptx 保镖部保镖副经理Security Asstx Manager Security Department 保镖主任Security Supervisor 缩写:SC x Deptx 消防主任Firehouse 消防员Fireman 保镖员Security Officer小猪哥哥推荐阅读：酒店库房管理制度2011-04-04 20:17:32浅谈酒店客房装修细节2011-04-04 20:15:28管理学经典哲理故事2011-04-04 20:14:16酒店细节管理2011-04-04 20:12:57酒店细节服务一百问之形体规范篇2011-04-04 20:11:46。

部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES & MARKETING DEPARTMENT S & M前厅部FRONT OFFICE DEPARTMENT F.O (F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B 中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEWARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN & RESOURCES DEPARTMENT HR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY 前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERVATION RESV总机房OPERATOR / TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER 、ACCOUNTING DESK大堂LOBBY楼层FLOOR / F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK 订房员RESERVATION CLERK RESV CLERK 行李员BELL BOY / BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGER HR MGR总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员WAITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C / I退房CHECK - OUT C / O预订BOOKING 、RESERVATION BKG预期抵店ARRIVAL 、DUTE IN ARL提前抵达EARLY ARRIVAL预期离店DEPARTURE 、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE - CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK 续住EXTENSION EXTEN客类：顾客、宾客CLIENT 、GUEST散客WALK IN W / I 、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST 商务合同CORPORATE CONTRACT长住客LONG STAY GUEST L / S GST贵宾VERY IMPORTANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐(动) PAY付帐(名) PAYMENT信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机) COPY (MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途------ IDD国际长途------ DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务WAKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLEDAIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫VALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF 东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币------ RMB港币------ HKD美元------ USD按摩MASSAGE蒸汽浴STEAM BATH邻近房ADJOINING ROOM付款方式ADVANCE PAYMENT礼仪AMENITY 住房平均价格AVERAGE ROOM RATE A.R.R收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDER O.O.O包价PACKAGE长包房PERMANENT ROOM门市价RACK RATE登记REGISTER登记卡REGISTRATION CARD转房ROOM CHANGE房价ROOM RATE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORTANT PERSON V.I.P营业利润贡献Contribution to Trading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS (标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate) KNR当地"公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO国家:阿根廷ARGENTINA AR澳大利亚AUSTRALIA AU奥地利AUSTRIA AT巴哈马BAHAMAS BS比利时BELGIUM (BELGIQUE) BE贝宁BENIN BJ玻利维亚BOLIVLA BO巴西BRAZIL (BRASIL) BR英国BRITAIN UK缅甸BURMA MM加拿大CANADA CA智利CHILE CL丹麦DENMARK (DANMARK) DK德国DEUTSCHLAND DE厄瓜多尔ECUADOR EC斐济FIJI FJ法国FRANCEE FR加蓬GABON GA希腊GREECE GR厄地马拉GUATEMALA瓦亚那GUYANA GY海地HAITI HT洪都拉斯HONDURAS HN香港HONG KONG HK印度INDIA IND印度尼西亚INDONESIA伊拉克IRAQ IQ爱尔兰IRELAND IE 以色列ISRAEL IL意大利ITALY(ITALIA) IT牙买加JAMAICA JM日本JAPAN JP约旦JORDAN JO基里巴斯KIRIBATI KI卢森堡LUXEMBOURG LU马达加斯加MADAGASCAR (MALAGASY) MG 澳门MACAO MO马来西亚MALAYSIA MY毛里求斯MAURITIUS MU墨西哥MEXICO MX尼泊尔NEPAL NP荷兰NETHERLANDS (HOLLAND) NL新西兰NEW ZEALAND NZ尼日尔NIGER NE尼日利亚NIGERIA NG挪威NORWAY NO巴基斯坦PAKISTAN PK巴拿马PANAMA PA巴拉瓦PARAGUAY PY秘鲁PERU PE菲律宾PHILIPPINES PH葡萄牙PORTUGAL PT沙特阿拉伯SAUDI ARABLA SA赛舌尔SEYCHELLES新加坡SINGAPORE SG南非SOUTH AFRICA ZA西班牙SPAIN (ESPANA)斯里兰卡SRI LANKA苏里南SURINAME SR斯威士兰SWAZILAND SZ瑞典SWEDEN (SVERIGE) SE瑞士SWITZERLAND (SUISSE)泰国THAILAND TH汤加TONGA TO特立尼达和多巴哥TRINIDAD AND TOBAGO突尼斯TUNISIA美国UNITED STATES OF AMERICA U.S.A 乌拉圭URUGUAY UY委内瑞拉VENEZUELA VE南斯拉夫YUGOSLAVLA YU扎伊尔ZAIRE ZR巴林BANGLADESH BH孟加拉BERMUDA BD百慕达BRAZIL BM塞浦路斯CYPRUS捷克共和国CZECH REPUBLIC CZ多明尼加共和国DOMINICAN REPUBLIC DM 埃及EGYPT EG芬兰FINLAND FI伊朗IRAN IR喀麦隆CAMEROON CM直布罗陀GIBRALTOR GI哥伦比亚COLOMBIA CO巴布亚新几内亚NAPUA NEW GUINEN PG南朝SOUTH KOREN叙利亚SYRIA SY坦桑尼亚TANZANIA TZ土耳其TURKEY TR赞比亚ZAMBIA ZM津巴布韦ZIMBAWE ZW也门共和国YEMEN REPUBLIC YE。

酒店常用专业英语缩写大全Common Abbreviations of Professional English in Hotels随着旅游业的蓬勃发展，酒店行业成为一个重要的经济支柱。

酒店管理人员和员工需要掌握一定的专业英语缩写，以便更有效地与国际客人沟通。

以下是酒店行业常用的专业英语缩写大全，供大家参考。

1. B&B - Bed and Breakfast (书面用语，住宿和早餐)2. A/C - Air Conditioning (空调)3. VIP - Very Important Person (非常重要的客人)4. HR - Human Resources (人力资源)5. F&B - Food and Beverage (餐饮)6. GM - General Manager (总经理)7. HK - Housekeeping (客房部)8. DND - Do Not Disturb (请勿打扰)9. OTA - Online Travel Agency (在线旅游代理机构)10. POS - Point of Sale (销售点)11. CRS - Central Reservation System (中央预订系统)12. PMS - Property Management System (物业管理系统)13. OCC - Occupancy (入住率)14. RevPAR - Revenue Per Available Room (每可用房间收入)15. GOP - Gross Operating Profit (毛利润)16. OTA - Online Travel Agency (在线旅游代理机构)17. SOP - Standard Operating Procedure (标准操作流程)18. OTA - Online Travel Agency (在线旅游代理机构)19. POS - Point of Sale (销售点)20. FO - Front Office (前台)21. PDQ - Pretty Darn Quick (非常快速)22. BOH - Back of House (后勤)23. COP - Code of Practice (操作准则)24. IRS - Internal Revenue Service (国税局)25. OD - Occupancy Data (入住数据)26. CET - Central European Time (中欧时间)27. LRA - Last Room Availability (最后一个房间可用性)28. SGL - Single Room (单人间)29. DBL - Double Room (双人间)30. TRPL - Triple Room (三人间)以上是酒店行业常用的一些专业英语缩写，希望能对酒店从业人员提供帮助。

酒店常用中英文缩写部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEWARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN & RESOURCES DEPARTMENT HR 培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERVATION RESV总机房OPERATOR / TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER 、ACCOUNTING DESK大堂LOBBY楼层FLOOR /F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员RESERVATION CLERK RESV CLERK行李员BELL BOY / BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员WAITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C / I退房CHECK - OUT C / O预订BOOKING 、RESERVATION BKG预期抵店ARRIVAL 、DUTE IN ARL提前抵达EARLY ARRIVAL预期离店DEPARTURE 、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE - CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT 、GUEST散客WALK IN W / I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST商务合同CORPORATE CONTRACT长住客LONG STAY GUEST L / S GST 贵宾VERY IMPORTANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP 资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机) COPY (MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途------IDD国际长途------DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务WAKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫VALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币------ RMB港币------ HKD美元------ USD按摩MASSAGE蒸汽浴STEAM BATH邻近房ADJOINING ROOM付款方式ADVANCE PAYMENT礼仪AMENITY住房平均价格AVERAGE ROOM RATE A.R.R收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDER O.O.O包价PACKAGE长包房PERMANENT ROOM门市价RACK RATE登记REGISTER登记卡REGISTRATION CARD转房ROOM CHANGE房价ROOM RATE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORTANT PERSON V.I.P营业利润贡献Contribution to Trading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate)KNR当地"公司协议价(Local Negotiated Rate)LNR合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO国家:阿根廷ARGENTINA AR澳大利亚AUSTRALIA AU奥地利AUSTRIA AT巴哈马BAHAMAS BS比利时BELGIUM (BELGIQUE)BE贝宁BENIN BJ玻利维亚BOLIVLA BO巴西BRAZIL (BRASIL)BR英国BRITAIN UK缅甸BURMA MM加拿大CANADA CA智利CHILE CL丹麦DENMARK (DANMARK)DK德国DEUTSCHLAND DE厄瓜多尔ECUADOR EC斐济FIJI FJ法国FRANCEE FR加蓬GABON GA希腊GREECE GR厄地马拉GUATEMALA瓦亚那GUYANA GY海地HAITI HT洪都拉斯HONDURAS HN香港HONG KONG HK印度INDIA IND印度尼西亚INDONESIA伊拉克IRAQ IQ爱尔兰IRELAND IE以色列ISRAEL IL意大利ITALY(ITALIA)IT牙买加JAMAICA JM日本JAPAN JP约旦JORDAN JO基里巴斯KIRIBATI KI卢森堡LUXEMBOURG LU马达加斯加MADAGASCAR (MALAGASY)MG澳门MACAO MO马来西亚MALAYSIA MY毛里求斯MAURITIUS MU墨西哥MEXICO MX尼泊尔NEPAL NP荷兰NETHERLANDS (HOLLAND)NL新西兰NEW ZEALAND NZ尼日尔NIGER NE尼日利亚NIGERIA NG挪威NORWAY NO巴基斯坦PAKISTAN PK巴拿马PANAMA PA巴拉瓦PARAGUAY PY秘鲁PERU PE菲律宾PHILIPPINES PH葡萄牙PORTUGAL PT沙特阿拉伯SAUDI ARABLA SA赛舌尔SEYCHELLES新加坡SINGAPORE SG南非SOUTH AFRICA ZA西班牙SPAIN (ESPANA)斯里兰卡SRI LANKA苏里南SURINAME SR斯威士兰SWAZILAND SZ瑞典SWEDEN (SVERIGE)SE瑞士SWITZERLAND (SUISSE)泰国THAILAND TH汤加TONGA TO特立尼达和多巴哥TRINIDAD AND TOBAGO 突尼斯TUNISIA美国UNITED STATES OF AMERICA U.S.A乌拉圭URUGUAY UY委内瑞拉VENEZUELA VE南斯拉夫YUGOSLAVLA YU扎伊尔ZAIRE ZR巴林BANGLADESH BH孟加拉BERMUDA BD百慕达BRAZIL BM塞浦路斯CYPRUS捷克共和国CZECH REPUBLIC CZ多明尼加共和国DOMINICAN REPUBLIC DM 埃及EGYPT EG芬兰FINLAND FI伊朗IRAN IR喀麦隆CAMEROON CM直布罗陀GIBRALTOR GI哥伦比亚COLOMBIA CO巴布亚新几内亚NAPUA NEW GUINEN PG 南朝SOUTH KOREN叙利亚SYRIA SY坦桑尼亚TANZANIA TZ土耳其TURKEY TR赞比亚ZAMBIA ZM津巴布韦ZIMBAWE ZW也门共和国YEMEN REPUBLIC YE。

酒店常用中英文对照及缩写(部门及职位名称)默认分类2010-11-28 16:39:35 阅读832 评论0 字号：大中小订阅酒店常用中英文对照及缩写部门及职位名称：国家名称中英对照及缩写市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop AssistantGM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief酒店部门缩写2009年12月21日部门职位（中文）职位（英文）房务部经理RxDx Manager 管家部副经理Asstx HSKPx Manager 前厅部副经理Asstx Fx Ox Manager 大堂副理Asstx Manager 房务部秘书RxDx Secretary 洗衣房主任Laundry Supervisor 洗衣房部长Laundry Captain 洗衣工Laundry Man 公共地区范围部长PxAx Captain 公共地区范围清洁员PxA 花工Gardener 商务中心文员Business Center Clerk 房务部接线生Operator Rooms Division Deparement 行李生Bellboy 缩写:R xDx Deptx 接待员Receptionist 门童Doorman 楼层部长FloorxCaptain 楼层服务员Floor Attendant 客房中心文员Chamber Service Center Clerk 财政部总监Financial Controller 财政部经理Financial Manager 总帐管帐General ountant 核数主任Audit Supervisor 夜核员Night Auditor 日审部长Day Audit Captain 总出纳General Cashier 财政部管帐员ountant Financial Department 信用外结员Credit Collector 缩写:FCx Deptx 成本主任Cost Supervisor 核数主任Audit Supervisor 收银主任Cash Supervisor 收银部长Cash Captain 收银员Cashier 仓库主任Depot Supervisor 管帐文员ounts Clerk 仓管员Store--Keeper 收货员Consignee 中菜部经理CHxR Manager 营业副理Sales Asstx Manger 中菜部中菜部主任CHxRx Supervisor Chinese Restaurant Department 中菜部部长CHxRx Captain 缩写:CHxRx Deptx 中菜部副部长AsstxCHxRx Captain Secertary 中菜部咨客CHxRx Hostess 中菜部服务员CHxRx Waiter 中菜部烧味部主管Barbecue Supervisor Chinese Restaurant Department 烧味部厨师Barbecue Cook 缩写:CHxRx Deptx 烧味部厨工Barbecue Worker 中菜行政总厨CHxR x Executive HeadChef 中厨部主管CHxKx Supervisor 中厨部副主管AsstxCHxKx Supervisor 中厨部厨师CHxkx Cook 中厨部厨工CHx Kx Worker 海鲜养殖员Seafood Culturist 点饥部主管Pastry Supervisor 点饥师Pastry Cook 杂工Handyman 西餐总厨WxR x Headchef 西餐部主任WxR x Supervisor 西餐部西餐部部长WxRx Captain Western Restaurant Department 西餐部副部长AsstxWxRx Captain 缩写:WxRx Deptx 西餐部服务员WxRx Waiter 西厨主厨WxK x Chef 日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管WxKx Supervisor 西厨厨师WxKx Cook 西厨厨工WxKx Worker 总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:ExOx 总办助理ExOx xAsstx Manaer 人的劳力资源部经理HxRx Manager 培训导师Training Teacher 人的劳力资源部人的劳力资源部主任HxRx Supervisor Human Resources Department 人的劳力资源部文员HxRx Clerk 缩写:HxR Deptx 职厨主任Kitchen Supervisor 职厨厨师Kitchen Cook 职厨厨工Kitchen Worker 护士nurse 宿舍清洁工Dormitory PxA 宿管员Dormitory Managing Clerk 酒吧部副经理Asstx Beverage Manager 酒吧部酒吧主任Beverage Supervisor 酒吧部长Beverage Captain Beverage Department 酒吧员Bartender 缩写:BEx Deptx 工程部经理Engineering Manager 工程部主任Engineering Supervisor 工程部部长Engineering Captain 工程部工程部文员Engineering Clerk Engineering Department 电工Electrician 缩写:EGx Deptx 水泥工Cementer 空调工Air--Conditioning Man 焊工Solderer 锅炉工Boiler Man 木工Carpenter 娱乐部经理Entertainment Manager 娱乐部主任Entertainment Supervisor DJ主管DJx Supervison 娱乐部部长Entertainment Captain 娱乐部娱乐部咨客Entertainment Hostess Entertainment Department DJ员DxJx Waiter 缩写:ETx Deptx 娱乐部服务员Entertainment Waiter 娱乐部清洁工Entertainment PxA 娱乐部厨师Entertainment Cook 娱乐部推广经理Entertainment Spread Manager 娱乐部推广副经理Asstx Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary 电脑部电脑部副经理ITx Asstx Manager IT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager Purchasing Department 采购员Purchaser 缩写PUx Deptx 司机Driver 采购部文员Purchasing Clerk 桑拿部经理Sauna Manager 桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess 缩写:SAx Deptx 桑拿部服务员Sauna Waiter 换衣员Locker Room Attendant 桑拿部清洁工Sauna PxA 沐足部经理FxMx Manager 沐足部沐足部主任FxMxSupervisor Foot Massage Department 沐足部咨客FxMx Hostess 缩写:FxMx Dept 沐足部服务员FxMx Waiter 沐足部清洁工FxMx PxA 筹谋部筹谋部副经理Plot Asstx Manager Plot Department 美工Art Design 缩写PLx Deptx 营销部营销部经理S&M Manager Sales &马克eting Department 营销部主任S&M Supervisor 缩写S&M Deptx 营销代表Sales Representative 成长部Development Deptx 成长部经理Development Manager 缩写:DVx Deptx 保镖部保镖副经理Security Asstx Manager Security Department 保镖主任Security Supervisor 缩写:SC x Deptx 消防主任Firehouse 消防员Fireman 保镖员Security Officer小猪哥哥推荐阅读：酒店库房管理制度2011-04-04 20:17:32浅谈酒店客房装修细节2011-04-04 20:15:28管理学经典哲理故事2011-04-04 20:14:16酒店细节管理2011-04-04 20:12:57酒店细节服务一百问之形体规范篇2011-04-04 20:11:46。

酒店常用英语缩写大全带翻译酒店行业经常使用各种缩写词来简化沟通和节省时间。

这些缩写词在前台、后勤和服务方面都得到广泛应用。

下面是一份酒店常用英语缩写大全，带有相应的中文翻译，以帮助您更好地了解酒店行业术语。

1.AC - Air Conditioning (空调)2.B&B - Bed and Breakfast (住宿加早餐) - Credit Card (信用卡)4.Do Not Disturb - 请勿打扰5.F&B - Food and Beverage (餐饮)6.GSA - Guest Service Agent (客户服务代理)7.HSK - Housekeeping (客房服务)8.ID - Identification (身份证明)9.Jr. Suite - 舒适套房10.KS - King Size (大床)11.Lobby - 大堂12.MD - Managing Director (总经理)13.NS - No Smoking (禁止吸烟)14.OTC - Over the Counter (越柜)15.PP - Passport (护照)16.RO - Room Only (仅限房费)17.SGL - Single (单人)18.Twin - 双床19.VIP - Very Important Person (贵宾)20.WKD - Weekend (周末)以上是一些酒店行业常用英语缩写词及其中文翻译。

对于从事酒店工作或入住酒店的人士，熟悉这些缩写词将使沟通更加高效顺畅。

希望以上内容对您有所帮助，在工作中和生活中能更好地理解和运用这些酒店行业常用术语。

酒店常用英语缩写酒店专业英文及缩写ARI:平均房价指数Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ; TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP标准经营程序: SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR Key Negotiated Rate;LNR"当地"公司协议价:LNRLocal Negotiated Rate;RFP合作协议申请:RFP= Request for Proposal ;FIT 散客:FIT=Fully Independent Traveler ;VIP 非常重要的人：VIP= Very Important Person ;IBP综合经营计划：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部门总经理办公室:GM人力资源部HR: Human Resource康乐部:ENT财务部 A/C FIN.: Finance前厅部 F/O: Front Office 客房部HSKP: Housekeeping工程部ENG.: Engineering预订部RSVN: Reservaton行李部礼宾部 Con.: Concierge销售部S&M DOS: Director of Sales 市场部DOM: Director of Marketing 餐饮部:F&B中餐厅Chinese Restaurant保安部:SEC收货部 Receiving Department FOM: Front Office Manager前台经理Asst. Assistant助理RM: Resident Manager驻店经理GM：General Manager总经理c/c: credit card 信用卡VA： Visa Card 维萨卡MC： Master Card 万事达卡AE： American Express 美运通卡DC： diners Club 大来卡NA： Night Audit 夜审SUP..： Supervisor常用房态英语缩写VD vacant dirty 空脏房VC vacant clean 空净房OCoccupied 在住房OR 在住脏房S/Osleep out外宿房OOOout of order维修房DNDdo not disturb请勿打扰LSGlong stay guest长住房MURmake up room请即打扫L/Blight baggage轻便行李N/Bno baggage无行李E/Dexpected departure预离店HA 前台锁房房型常用英语普通房common room大床房single room标准房standard room豪华商务标准房deluxe standard room商务套房deluxe suite room总统套房presidential suite双人房间double三人房间tripleDouble bedDouble-double bedQueen bedSingle bed前厅常用用英语EA预抵店 expected arrivals listED预离店expercted departureVIP贵宾CIP公司客户commercially important person Check inCheck outNo showsExtension 延期住房率Early departures早退率Due out 预退率In house续住房Total roomsHouse use饭店员工占用;而无付费的房间自用房。

酒店常用英文缩写酒店房态名词缩写：01.VC Vacant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房（小)08。

OOO Out OfOrder 维修房(大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11。

S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14。

VIP Very Important Person重要客人(贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17。

C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21。

T/D Turn Down Service 夜床服务22。

R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24。

MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26。

ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28。

BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.PA Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES ＆MARKETING DEPARTMENT S ＆M 前厅部FRONT OFFICE DEPARTMENT F.O （F/O）管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F ＆ B中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY ＆BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN ＆RESOURCES DEPARTMENT HR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERV A TION RESV总机房OPERATOR / TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER 、ACCOUNTING DESK大堂LOBBY楼层FLOOR / F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位:总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES ＆MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES ＆MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY / BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN ＆RESOURCES MANAGER HRMGR总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C / I退房CHECK - OUT C / O预订BOOKING 、RESERV ATION BKG预期抵店ARRIV AL 、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEPARTURE 、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE — CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT 、GUEST散客WALK IN W / I 、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST商务合同CORPORATE CONTRACT长住客LONG STAY GUEST L / S GST贵宾VERY IMPORTANT PERSON VIP旅行社TRA VEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐（动）PAY付帐（名）PAYMENT］信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机）COPY（MACHINE）网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN—HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途——-—-— IDD国际长途--—--— DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务W AKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY干洗DRY—CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF 东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币——-—-- RMB港币—----— HKD美元--—--— USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE PAYMENT礼仪AMENITY住房平均价格A VERAGE ROOM RATE A。