酒店专业术语中英文对照
HOTEL TELMINOLOGY (CHINESE TO ENGLISH)
Part 1 部门及岗位名称
行政及人力资源部Executive & Human Resources Division E&HR 人事部Personnel Department PD 质检培训部Quality Inspection & Training Department Q ID 后勤部Rear-Service Division RSD 市场推广及销售部Sales &Marketing Division S&M 公共关系部Public Relation Department PRD 财务部Finance Division FD 收银部Cash Division CD 成本部Cost-control Department CCD 会计部Accounting Division ACD 采购部Purchasing Department PD 电脑部Electronic Date Processing EDP 房务部Rooms Division RD 前厅部Front Office FO 管家部Housekeeping Department HSKP 洗衣房Laundry Room LR 保洁部Public Area PA 楼层Floor
保安部Security Department SEC 康乐部Entertainment & Recreation Department E&R 工程部Engineering Department ENG 餐饮部Food & Beverage Department F&B 西餐厅West Restaurant WR 中餐厅Chinese Restaurant CR
Part 2 职位名称
职位英文英文缩写
董事长Chairman of the Board COB
董事长助理Board Assistant BA
执行董事Executive Director EXD
总经理General Manager GM
副总经理Deputy General Manager DGM
驻店经理Resident Manager RM
总经理助理General Manager Assistant GMA
顾问Adviser
行政值班经理Manager on Duty/Executive on Duty MOD
行政秘书Executive Secretary ES
文员Clerk
行政总监Administration Director ADD
行政办公室主任Executive Officer EO
人力资源部经理Human Resources Manager HRM
培训部经理Training Manager TM
培训主任Training Officer TRO 质检培训主任Quality Inspection & Training Officer QITO
人事主管Personnel Supervisor PS
车队主管Chief Driver CD
文员Order Taker OT
临时工Casual laborer
司机Driver
外籍职员Expatriate
人事档案文员Personnel Filing Clerk
宿舍管理员Dormitory Conservator
厨工Kitchen Helper
更衣室管理员Locker-room Conservator
房务总监Director of Rooms Division DOR
前厅经理Front Office Manager FOM
客房经理Housekeeping Department Manager HSKD
大堂副理Assistant Manager AM
首席礼宾司Chief Concierge CC
客务主任Guest Relation Officer GRO 接待主管Chief Receptionist CR 接待员Receptionist
行政管家Executive Housekeeper EH 客房高级主管Senior Supervisor SS 楼层主管Floor Supervisor FS 楼层领班Floor Captain FC 洗衣房经理Laundry Manager LM PA主管PA Supervisor PS 客房服务员Room Attendant RA 礼宾部领班Bell Captain
行李生Bellboy
高级行李生Senior Bellboy
门童/女门童Door man /Door girl
技工Mechanic
大烫工Flatwork Ironer
小烫工Hand Ironer Presser
平烫工Ironer
干洗工Dry-cleaner
水洗工Washer Extractor
布草收发员Linen Attendant
洗衣男工/女工Laundryman/ Laundrywoman
女缝工、女裁缝Seamstress
订房部文员Booking Clerk
商务中心文员Business Center Clerk
接线生主管Chief Operator
接线生，总机Operator/Telephone Operator
园丁Gardener
保洁员Public Area PA 商场部主管Shop Supervisor
商场营业员Shop Assistant
餐饮总监Director of Food &Beverage DFB 餐饮部经理Food &Beverage Manager FBM 酒水部经理Beverage Manager BEM
