BRKUCT_2002_Fixed_Mobile_Convergence
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“Internet” vs “Cellular” Incoming Call
(new in 1.1)
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Call Waiting
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Making an IP or GSM call
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Device Type
Dual-mode phone configured as phone within UCM Device type: Nokia S60 (6 DLU) Requires Nokia COP file
Natural events and weather Transit interruption Pandemics
Green friendly
Reduced travel and real estate
Cost reduction
Network and service integration
Mobility Not a Privilege, but a Requirement
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Device Mobility
HQ Remote (020) 3573611
Dialplan Gateway selection Bandwidth management Codec choice
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Unified Mobile Communicator
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Application Vision
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Abstract
This session describes how Cisco enables fixed-mobile convergence by securely extending enterprise voice communications to the mobile handset, including presence-enabled directories, visual voicemail, single number reach, dial via office, text messaging, and conference notification and join. Although most of the focus in this area has been with dual-mode phones, the Cisco solution also works with existing advanced single-mode phones. This session describes multiple Cisco offerings, amongst which Cisco Mobile Connect and Cisco Unified Mobile Communicator. The Cisco Mobile Connect service, commonly known as Single Number Reach (SNR), enables one to keep in touch with the business at hand, whether at the desk or mobile, and enables enterprise IT and telecom managers to better serve the communication needs of their mobile workers. Cisco Unified Mobile Communicator adds a visual interface on the cell phone and can therefore provide additional functionality, but on a more limited number of handsets. Attendees will become familiar with Cisco’s fixed mobile convergence solution, Cisco Mobility Connect features, and the system architecture to integrate these applications into IP telephony networks.
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Unified Mobility (native to UCM6.x)
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r fte So nefit Be
Valued @ 100%
Harder Benefits
Employee Satisfaction Customer Satisfaction
Valued @ 25%
Softer Benefits
Productivity
Valued @ 50%
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Get your Mobile Workforce Profile
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<None>
PSTN
G.711
Dials 00203573611
AMS
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LON
12
What is a Dual-Mode phone?
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Today’s anytime work environment
Global and virtual teams Increased competition -> personalizing the customer experience The Mobility Generation
Business continuity
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Mobility drivers and trends
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Several Trends Accelerate Need for Business Mobility
Fixed Mobile Convergence in a Cisco Unified Communications envys
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7921 802.11abg phone
Diversity antenna for 802.11a Headset Push-to-Talk Volume Mute Soft Keys Speakerphone
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Mobile Unified Communications…
28% of employees use their cellular phone as the primary work phone1 50-80% of mobile calls made within the enterprise are between employees2 22-40% of mobile calls made within the enterprise are made next to a desktop phone3 On average, wireless spend for US companies exceeded the wireline spend in 20064 Mobility is 25–30% of the IT telephony budget–$50B in 2005 growing to $130B in 20085
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Cisco Unified Mobile Communicator
Directory Call Logs Instant Messaging Presence Voicemail Conference Notification Single Number Reach Mobile/Deskphone Hand-off Mid-call Dial via Office PBX Wi-Fi/Cellular Hand-off Email
