2012英语作文投诉信的核心词汇

Letters of Complaint一．结构：（1）开头：自我介绍，交代投诉内容，表明本信的目的和要求。

（2）正文：说明情况，讲清利害，分析利弊。

告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。

（3）结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复二．词汇：annoy 恼怒 apologize 道歉complain 抱怨 defect 过失disappoint 失望 dissatisfy 不满意embarrass 陷入困境 inconvenience 不方便inform…of… 将…告知refund 退款resolve 解决 rude 粗鲁unreasonable 不合理的三．句型：（1）It is a gre at pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。

（2）Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快……（3）I hope that my problem will get your kind consideration。

我希望您能考虑一下我的问题。

（4）I am sure there are technical or man-made errors involved.我确信出现了技术或人为的错误。

（5）l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。

（6）I hope I can get my refund as soon as possible.我希望能尽快收到退款。

（7）I am writing to make a complaint about… 我写信是为了投诉……（8）If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解决，我将要求退还支付款项，或者向有关部门投诉。

英文投诉信格式及范文【第1篇】英文投诉信格式及范文Dear ______ ,① I am _____ （自我介绍）.②I feel bad to trouble you but Iam afraid that I have to make a compla int about.③The reason for my dissatisfaction is ______ （总体介绍）. ④In the first place, _________ 抱怨的第一个方面）.⑤ In addition, 怨的第二个方面）.⑥Under these circumstances, I find it 感觉）to 抱怨的方面给你带来的后果）.⑦ I appreciate it very much if you could _____ （提出建议禾口请求）,preferably _____ （进一步的要求）,and I would like to havethis matter settled by _________ 设定解决事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.Yours sin cerely,Li Mi ng【第2篇】英文投诉信格式及范文To Whom It May Con cern ，① I am writing to complain about the poor service of yourlreceived whe n.② The causes for my dissatisfacti on lie upon three pointsas follows: 1） ___ （抱怨内容的一个方面）;2） _____ （抱怨内容的另一方面）;3）（抱怨内容的第三个方面）.③Un der these circumstances, I find it difficult to（客观的评论）.④ I am sure that you are able to thoroughly un dersta ndmy disc ontent, which you are bound to replace with a satisfactory solution. ⑤ I would be grateful if you could 表达本人的愿望）as soon as possible.Yours sin cerely,Li Mi ng【第3篇】英文投诉信格式及范文Dear Sir or Madam,I was a visitor in your hotel for three days duri ng May 5 toMay 8. I am sorry I have to say I was greatly disappo in ted withthe inconvenient service you provided. First of all, it is the lighti ng facility in the room.One of the lights is broken and another is so dark. Another unpleasant factor of your hotel is the food quality.The steak I ordered is sour. The last but not the leastshortco ming of your hotel is the cold and in differe nt service of the waiters. I asked one of them to bring newspaper to my room, but no paper was delivered at last.I am sure that you will agree with me that your service is unacceptable. I trust that you will take immediate steps to correct the situati on and I look forward to your reply.Faithfully yours,John Smith【第4篇】英文投诉信格式及范文School PollutedNo. 1 Middle SchoolMarch 5, 1997Dear Editor,Our school lies at the foot of a mountain with a small river pass ing by. It used to look like a beautiful garde n. There used to be gree n trees and all kinds of flowers in our school yard all year round.But great changes have taken place since a chemical works was built near our school two years ago. It produces pois onous gases and pours a large amount of waste water into the river. The terrible pollutionhas done great harm to us stude nts and teachers as well as to the surro undin gs.It / s time for us to take steps to protect our surroundings and preve nt them from being polluted.Yours ever,Wang Hong【第5篇】英文投诉信格式及范文Flore nee Trun kemeyerCollege of Busin essBall State Uni versityMu ncie, IN 47300November 15, 1998Gen eral Computer Corporati onEngin eer ing Departme ntP.O. Box 73219Fort Worth, TX 76108Dear Sir:With refere nee to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be inthem good condition and we accepted and signed for without question. We un packed the computer sets with care and can only assumethat damage must be due to careless han dli ng at some stage prior to packi ng.We shall be glad if you will replace all 20 sets as soon as possible. Mean while, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compe nsati on.Yours sin cerely,(Sig nature)【第6篇】英文投诉信格式及范文Dear man ager,My name is LiHua」am a guest of your hotel.I ' m writing this letter about your bad service .I ' m sorry to say that I ' m very un happy about your hotel .First of all, your hotel lost one of my bags in which there is an importa nt paper of our compa ny .Sec on dly,the food wasterrible.Thirdly,l hate to have to say this,but I think that the waiters were unfrien dly and impolite to me .Hon estly speaki ng,this is the worst hotel I have known inthe world.The focus of my compla int is where my bag is .All in all ,there is still much room for improveme nt」do hope you can help me find my bag and improve yourservice .Tha nk you for your time and ki nd con siderati on .Y ours,LiHua【译文】尊敬的经理，我叫李华，我写此信的目的是向您反映一下贵饭店糟糕的服务质量。

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型?Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分下面介绍下这类书信的常用词汇和句型Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的·out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生^句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss./考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

应用文投诉信一、题型特色与写作思路1、题型特色投诉信是写信人对产品或服务表示不满的信函。

常用于花费者的利益受损、正常生活和工作遇到扰乱等令人伤脑筋的事情。

写投诉信时，要注意写明投诉原委，用词要适合。

2、写作思路第一步：表示投诉原由第二步：列举诉苦的详细问题，并说明问题带来的结果。

第三步：提出合理的建议二、投诉信常用词汇与套用句型必定要背下来的词汇Complain v. 投诉Disappointment n.绝望Ashamed adj.愧疚的Dissatisfaction n.不满Investigate v.检查Explanation n.解说必定要背下来的套用句型1、 I am writing to you to complain about ...我写信向你投诉。

2、 I wish to express my dissatisfaction/disappointment about... 我想表达我对 ___的不满 / 绝望3、 I believe you will take my complaints seriously and ...我相信你会仔细对待我的投诉，而且。

4、 I hope you will give due attention to this matter .希望你能对此事赐予足够的重视。

5、 I hope you will kindly investigate ...我希望你对 ____进行检查。

6、 To remedy the matter, i suggest making the following changes.为了挽救这个问题，我建议做出以下改变三、模板Dear___,I am writing to complain about____.I ’ m writing this letter to notify you about a problem i am having with____.The reason for my dissatisfaction is ofaddition,____.(Third,____.)What ’ s most unacceptable is that____.Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____.Thank consideration./I youlookforforwardyourtoyou early reply.Sincerely yours,_________。

英语作文--投诉信英语作文--投诉信在越来越注重权益的现在，投诉信也逐渐成为了一种考试的潮流，因此投诉信常常出现在英语考卷中。

主要是写自己因为什么要投诉，介绍一下自己的情况，以及急需解决的问题表达自己急切的'情感。

这些是投诉信里边最主要的东西，其他的自己在往上加，根据自己的情况而定。

当然词汇量是写任何作文的基础。

【第一篇】Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.Sincerely,Wang Hua【第二篇】Dear president:I am one of the student who critical of restaurant of our seminary.We have been informed frequently that with the declining quality of the restaurant of our school it is intolerable to meal at school.It becomes the source of great complaint bystudent.Therefore please give me an access to put forward some disadvantage of the restaurant in order to be placed more stress onFirst the expression of the students ‘face Witness that how unsavory the food is .Secondly insect is conceal in the vegetable there are times when we are prepare to have .Thirdly the price of the restaurant is too high.Finally tableware not be sanitized is used in the restaurant.Please take it into account or it will give rise to a series of problem.In addition,let me apologize for any inconvenience I may have caused.I hold a belief that students will enjoy themselves when have a meal in the restaurant of our seminary.I am looking forward to seeing the changes of the restaurant.Yours sincerelyApril 19,2005May 12, 2013【第三篇】Dear Sir，I‘m Peter, manager of purchasing department in ABC company. I'm writing to lodge a claim (词组：提出索赔) on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month, we haven't received the goods. This obviously brought great inconvenience and huge loss for us. We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter【第四篇】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager【第五篇】Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training aboutetiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond。

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分下面介绍下这类书信的常用词汇和句型Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. 6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. 7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。