Unit 2 Workplace Communication

21世纪大学英语应用型视听说教程3第四版答案Unit 1 - Succeeding in the WorkplaceSection A - Listening Activities1.Brief Introduction to the Section:–This section focuses on developing listening skills related to succeeding in the workplace. Itincludes various listening activities that will improve your understanding of workplace scenarios andenhance your ability to comprehend workplaceconversations.2.Answer Key:–Task 1:1.A2.B3.C4.A5.B–Task 2:1.False2.True3.Not Given –Task 3:1.D2.C3.A4.F5.E6.B–Task 4:1.C2.B3.A4.DSection B - Speaking Activities1.Brief Introduction to the Section:–This section aims to develop your speaking skills in the context of workplace communication. Itincludes various speaking activities that will give you the opportunity to practice and improve your abilityto express yourself clearly and confidently in theworkplace.2.Answer Key:–Task 1:1.I think teamwork is crucial in theworkplace because it allows for morediverse perspectives and better problem-solving.2.In my opinion, effectivecommunication skills are essential forsuccess in the workplace as they help inbuilding strong relationships and avoidingmisunderstandings.3. A positive attitude is important inthe workplace because it can create amotivating and supportive workenvironment.–Task 2:1.I used to work as a sales executive ina multinational company.2.I have experience in projectmanagement and have successfully ledseveral projects in my previous job.–Task 3:•Sample dialogue:–Person A: Excuse me, do you have amoment to discuss the project?–Person B: Of course, what do youneed help with?–Person A: I’m having trouble withthe latest sales report. Could you take alook and give me some advice?–Person B: Sure, let me have a look.Have you considered includingdemographic data in your analysis?–Person A: Tha t’s a great idea! Ihadn’t thought of that. Thank you for thesuggestion.Section C - Listening Activities1.Brief Introduction to the Section:–This section focuses on developing listening skills related to workplace challenges and problem-solving. It includes various listening activities that will enhance your ability to understand workplace situations and improve your problem-solving skills. 2.Answer Key:–Task 1:1.C2.A3.B4.C–Task 2:1.False2.True3.Not Given–Task 3:1.A2.C4.D–Task 4:1.B2.C3.AUnit 2 - Communicating EffectivelySection A - Listening Activities1.Brief Introduction to the Section:–This section focuses on developing listening skills related to effective communication. It includesvarious listening activities that will enhance yourunderstanding of different communication styles and improve your ability to interpret and respond toverbal and non-verbal cues.2.Answer Key:–Task 1:1.B2.A4.B5.C–Task 2:1.False2.True3.Not Given –Task 3:1.B2.C3.A4.E5.D6.F–Task 4:1.B3.A4.CSection B - Speaking Activities1.Brief Introduction to the Section:–This section aims to develop your speaking skills in the context of effective communication. Itincludes various speaking activities that will improveyour ability to express your ideas clearly andpersuasively, as well as your skills in active listeningand asking effective questions.2.Answer Key:–Task 1:1.I believe active listening isimportant in effective communicationbecause it shows respect and empathytowards the speaker and helps inunderstanding their message fully.2.I think asking open-ended questionsis crucial in effective communication as itencourages the speaker to provide moredetailed and thoughtful responses.–Task 2:1.I have experience in customerservice and have developed stronginterpersonal skills through my previousjob.2.I have participated in several publicspeaking competitions during my collegeyears, which has helped me become aconfident and persuasive speaker.–Task 3:•Sample dialogue:–Person A: Can you tell me moreabout your recent project?–Person B: Sure! We’ve be en working on developing a new mobile app for ourclients. It’s designed to enhance their userexperience and improve engagement.–Person A: That sounds fascinating.What challenges did you face during thedevelopment process?–Person B: One of the main challenges was integrating different systems andensuring compatibility across variousdevices. We had to conduct extensivetesting to ensure a seamless userexperience.–Person A: It’s impressive how youmanaged to overcome those challenges.How has the app been received by theclients so far?–Person B: The feedback has beenoverwhelmingly positive. Our clients havefound the app user-friendly and havepraised its innovative features.Section C - Listening Activities1.Brief Introduction to the Section:–This section focuses on developing listening skills related to effective communication in differentcontexts. It includes various listening activities thatwill improve your ability to understand and respondappropriately in various communication situations.2.Answer Key:–Task 1:1.B2.A3.C4.B–Task 2:1.False2.Not Given3.True–Task 3:1.A2.C3.B4.D–Task 4:1.B2.C3.AThis answer key provides the correct answers for the listening and speaking activities in the 21st Century University English Applied Audio-Visual Speaking Course 3, 4th Edition. By practicing these activities, you can improve your listeningskills, enhance your ability to communicate effectively, and succeed in various workplace scenarios.。

Unit 2 Communication by Email Unit GoalsWhat you should learn to do1.Chat onlinee abbreviations and slangs in communicating online3.Write an emailWhat you should know about1.Surfing online for:InformationShopping2.Good or bad of chatting online3.Noun clausesSection I Talking Face to Face1.Imitating Mini-Talks2.Acting out the Tasks3.Studying Email Information on the Internet4.Following Sample Dialogues5.Putting Language to UseSection II Being All Ears1.Learning Sentences for Workplace Communication2.Handling a Dialogue3.Understanding a Short Speech / TalkSection III Trying your Hand1.Practicing Applied Writing2.Writing Sentences and Reviewing GrammarSection IV Maintaining a Sharp EyePassage 1 :Information Related to the Reading PassageIt’s no understatement to say that e-mail has had a profound effect on our professional and personal lives. People thousands of miles away from each other can send and receive detailed documents within mere seconds. This allows us to take on projects that wouldn’t have been practical or possible only a few years ago. It has become routine for us to correspond and exchange files with people overseas. The only obstacle is the difference in time zones.But on the other hand, e-mail can eat up a substantial portion of our workday. Most of the time and effort involved is going through unsolicited messages and separating the good from the bad. But not all unsolicited messages are spam.Text E-mail, a Blessing and AnnoyanceFor the blessing:E-mail is a conversation that does not require an immediate response (like a telephone). If someone calls you on the telephone, you pick it up (unless you have an answering machine, voice mail or you are just plain rude) and the conversation begins. This is an interactive conversation. With e-mail, you send a message and then wait for a response. The response may come in five minutes or it may come in five days. Either way, it’s not an interactive conversation.If a hundred people send you e-mails in one day, so what? You don’t have to talk with all one hundred. Just think of all the hellos, goodbyes and other unnecessary chit-chat you can avoid. With e-mail, you only deal with their messages (which usually omit hellos, goodbyes and such) and you deal with them on your own time. That’s the blessing.Now for the annoyance:Too many e-mail users assume that the minute someone receives ane-mail, the person will read it. Bad assumption.If you schedule a meeting for an hour from now and send an e-mail to each participant, the chance that all the participants will read that message within the hour will be pretty small. On the other hand, if you schedule the meeting for the next day, the chance that they will read the message will be pretty high. Remember, e-mail is not designed for immediate response (that’s why you have a telephone), it’s designed for convenience.Some (not all) e-mail systems have features that try to combat this problem. These features (usually called “notification”) will notify you when a person has received your e-mail and may also tell you when the person has read it (really all it can do is assure you that the person has looked at the first screen of the message — it has no way to know if the person has read the message word for word). Referring back to the example in the previous paragraph, you could check to see who has checked their e-mail before the meeting and then telephone those who have not read it.Attachment: SmiliesSince there are no facial and voice cues to help e-mail, users have come up with something called “smilies”. They are simple series of symbols that are pieced together in the e-mail text to help express the writer’s feelings. The most common example is :-) (a smiling face). Here are some more examples.They are typically found at the end of sentences and will usually refer back to the previous statement.Language Points1 Explanation of Difficult Sentences1. (Para. 3) If a hundred people send you e-mail in one day, so what?Analysis: so what? is an informal expression, which means “ Why should I care?”Translation: 如果在一天内有一百个人给你发邮件，那又怎么样呢？2. (Para. 3) Just think of all the hellos, good-byes and other unnecessary chit-chat you could avoid.Analysis: Just is used to make a statement or command stronger, meaning in Chinese “只是，仅仅”。

新职业英语基础篇第三版职业综合英语2unit2课件全文共3篇示例，供读者参考篇1Title: New Occupational English Basic Third Edition Occupational Comprehensive English 2 Unit 2 CoursewareIntroduction:The New Occupational English Basic Third Edition is a comprehensive English textbook designed for learners who are preparing to enter the workforce. Unit 2 focuses on occupational English related to various professions and industries. In this article, we will explore the courseware for Unit 2, which covers key topics such as job descriptions, workplace communication, and professional development.Job Descriptions:One of the key components of Unit 2 is learning how to read and interpret job descriptions. Students will be introduced to common job titles, responsibilities, and qualifications. They will also learn how to identify key information in job postings, such as required skills and experience. Additionally, students willpractice writing their own job descriptions and resumes to prepare for the job application process.Workplace Communication:Effective communication is critical in the workplace, and Unit 2 covers essential communication skills for various occupational settings. Students will learn how to engage in professional conversations, write emails, and participate in meetings. They will also explore different communication styles and practice giving and receiving feedback. By mastering these skills, students will be better prepared to interact with colleagues, clients, and supervisors in a professional manner.Professional Development:In Unit 2, students will also focus on their professional development and career advancement. They will learn about goal setting, time management, and networking. Students will explore strategies for building a professional network, seeking mentorship, and pursuing further education or training to advance their careers. By setting goals and developing their skills, students will be better equipped to achieve success in their chosen fields.Conclusion:The New Occupational English Basic Third Edition Occupational Comprehensive English 2 Unit 2 courseware provides learners with the foundational knowledge and skills necessary for success in the workplace. By focusing on job descriptions, workplace communication, and professional development, students will gain the confidence and competence needed to excel in their chosen professions. With this comprehensive courseware, students will be well-prepared to enter the workforce and pursue their career goals.篇2Title: Unit 2: Careers in the Modern WorldIntroduction:In the ever-evolving landscape of the modern world, the concept of work and employment has undergone significant changes. With the rise of technology, globalization, and new industries, new job opportunities have emerged, along with the demand for new skills and knowledge. In Unit 2 of the New Occupational English Basic Edition, we will explore different career paths and discuss the skills and qualifications needed for success in the 21st-century job market.1. The Changing Nature of Work:- The impact of technology on jobs- The importance of lifelong learning- The rise of remote work and gig economy2. Emerging Industries and Job Opportunities:- The significance of data science and analytics- The growing demand for cybersecurity professionals- The rise of green jobs and sustainable careers3. Skills and Qualifications for Success:- Communication skills in the digital age- Adaptability and resilience in a fast-paced world- The importance of continuous learning and upskilling4. Case Studies:- Success stories of individuals who have thrived in the modern job market- Challenges faced by workers in transitioning to new career paths- Strategies for career growth and developmentConclusion:As we navigate the complexities of the modern job market, it is essential to stay informed, adaptable, and proactive in shaping our careers. By acquiring the necessary skills and qualifications, staying abreast of industry trends, and embracing lifelong learning, we can thrive in the ever-changing world of work. Unit 2 of the New Occupational English Basic Edition provides valuable insights and resources to guide us on our career journey. Let's seize the opportunities ahead and embark on a path to professional success in the 21st century.篇3Title: New Occupational English Basic Edition Unit 2 Comprehensive Occupational English 2 Lecture NotesUnit 2: The Workplace EnvironmentIntroduction: In the workplace, effective communication is essential. Understanding the workplace environment and the roles of different professionals is crucial for success. This unit will focus on various aspects of the workplace environment and the skills needed to thrive in different occupational settings.1. Workplace Cultures: Different workplaces have different cultures, norms, and practices. Understanding and adapting to these cultures is key to building effective working relationships.It is important to respect the diversity of workplaces and appreciate the values and perspectives of others.2. Teamwork and Collaboration: Collaboration is a critical skill in today's workplace. Working effectively in teams requires strong communication skills, the ability to listen actively, and the willingness to contribute ideas and feedback. Building strong relationships with colleagues and working towards common goals are essential for success.3. Leadership and Management: Leadership and management are important skills for professionals in various fields. Effective leaders inspire and motivate others, set clear goals, and provide direction and support. Managers must also be able to plan, organize, and delegate tasks efficiently to ensure productivity and success.4. Problem-Solving and Decision-Making: Problem-solving and decision-making are essential skills in the workplace. Professionals must be able to identify issues, analyze situations, and develop effective solutions. Making well-informed decisions based on thoughtful consideration and evaluation is crucial for achieving positive outcomes.5. Communication Skills: Effective communication is the cornerstone of success in the workplace. Professionals must beable to express their ideas clearly, listen actively, and convey information accurately. Building strong communication skills, both verbal and written, is essential for building trust, resolving conflicts, and fostering positive relationships.Conclusion: Building a successful career requires a combination of technical skills, interpersonal skills, and professional development. Understanding the workplace environment, collaborating with colleagues, and developing effective communication skills are essential for thriving in today's dynamic and diverse workplaces. By investing in continuous learning and self-improvement, professionals can enhance their performance, achieve their goals, and make a positive impact in their chosen fields.。

职场学会沟通（Workplace communication）"Core view"Workplace communication ten skills: learn to listen, good expression, sincere praise, stop complaining, mutual respect, timely communication, clever feedback, manage emotions, plan ahead, Thanksgiving, Fu fu.Start by telling them what you are going to say, and then telling them in the main part of the speech, and finally summarizing what you just said.A closed question progressively easier to solve problems, it is through clever questions to get complete information."Sandwich" Criticism: first affirm each other, then put forward criticism, and finally comfort each other.What is communication? For example, when two people meet and greet each other, "have you eaten yet?"" "Yes, I have."!" It's a greeting, not a communication. Communication is not only to communicate with people, but more importantly to solve problems. Positive communication is a necessary condition for success. What should interpersonal communication pay attention to? What are the skills? Not only should workplace people learn to communicate in the workplace, but also to master more interpersonal skills in daily life and to help build better relationships. Modern communication there are many obstacles caused by cultural barriers such as psychological structure, habit difference, language barriers caused by language, dialect, organizational obstacles caused by subordinaterelationship, personality, emotion, mental disorders caused by the disease, and other disorders of time and environment and the interests caused by. Most communication disorders can be overcome by their own efforts. Here I with workplace communication as an example, mainly introduces ten techniques, namely: learn to listen, articulate and praise, stop complaining, mutual respect, communication, timely feedback, skillfully manage emotions, plan ahead, Xifu gratitude."Profile"Dr Zhu Qiang. He is associate professor of Journalism and communication at Nanjing Normal University and master of communication studies. He graduated from Nanjing University with a master's degree in philosophy and a doctorate in law.A number of influential research issues have been published and published in recent years. Co published academic works (including translations, books) 16; published more than 40 papers. 2000, undertake and participate in a number of national and ministerial level topics: chaired the philosophy and social sciences of Jiangsu province "fifteen" project "Chinese adaptability of floating population"; presided over the "enterprise brand and sustainable development", "College Students' occupation literacy training mode" and other research work in other projects of more than 10. Major academic part-time: member of Academic Committee of China Advertising Association, director of Jiangsu youth research association."Listen" pay attention to art, first of all have a sincere attitude from the heart; when asked to pay attention to the tone of euphemism, may as well "you" sentence into "I" wordThe three basic aspects of communication skills are listening, speaking, and asking. First, learn to listen". Here, "listen" is not a simple action, but for the purpose of communication, understand each other's meaning, pass their own response. "Listen" pay attention to the following: look at each other; ask questions; don't interrupt; don't suddenly change themes; have feelings; respond or feed back. Some people have a bad habit of "listening" process, should remind yourself to take corresponding countermeasures, such as easily distracted, just try to keep it easy to be absorbed in; absent-minded, take notes; often unprepared, must be fully prepared; people tend to hold prejudice, to try to listen; easy to conclusion, to find comprehensive value; easily lead to complete and confuse, to focus on analysis. "Listen" about art, first of all to have a sincere attitude, the so-called "sincerity"; and "shape on the outside, people communicate with each other through the body language of the other person to feel the identity, including the kind of facial expressions, eyes; including gestures, such as body leaning forward posture is a representation of interest position; in addition, also in the narrative process from time to time in each other's encouragement, such as nodding,To "yes", "Er", etc. to show in listening and identification.Also be good at expressing". The expression here includes "say" and "ask"". "Expression" first must have clear communication, the purpose is to know what you want to say, want to ask what, want to achieve what effect; secondly, to finally reach a consensus, make each other understand and accept your meaning. Effective expression requires personal qualities, includingtemperament, logic, emotion, humor, and so forth. Say "important things" and say "yes". Formal structure has three, prologue, main body and conclusion. Start by telling them what you are going to say, and then telling them in the main part of the speech, and finally summarizing what you just said. "Asking" requires more skill. For example, when a couple goes to Xinjiekou for dinner, the man asks, "what would you like to eat?"" Some girls would say, "literally."!" It's a tough answer, because that's what happens next: "do you eat Western food?" asked the man" "There are too few types to choose from," she replied." "Ask for Chinese food?" asked the man" The woman replied, "it's too greasy."......" In fact, if the man of taste girlfriend have a certain understanding, for example, know that she can eat light also can eat spicy, can ask: "today is to eat Hangzhou dishes or eat Huguang dish?" Women might choose one of them, and then the man asks, "OK, eat Hangzhou food, then go to A restaurant or B restaurant?"" If this woman does not want Hangzhou dishes, can not eat food that she probably Huguang, is Western-style food to eat. In this kind of progressive selection method is easier to solve the problem of question, also is through clever questions to get complete information. For example, "what would you like me to do?"" It's an open question. Do you want me to boil water for you?" That's the question of closeness. And what would you like to drink, for example?" And "are you going to have tea?" Or coffee?" "What is the most urgent thing you want?"" And "what you want most is a video report, right?""...... The proper use of closure reduces the selection pressure of the other party. There is also a tentative question, such as "did you just say that?"" "Can I understand what you said just now?"" In addition, when asked questions should pay attention to tone, Nanjing words like "doyou understand ah?"" "You know, eh?"" It sounds awkward. It actually includes "do you understand?"" "You know what?" Such questions are not very appropriate, you might as well put these "you" sentence into "I" sentence, such as "I made it clear?"" "Shall I repeat it?"" It seems much more euphemistic. In the process of expression, in order to clear narrative, we can also use comparison and analogy, repeated narration, statistics and charts, even including audio and video and other props, the key is around the theme and focus. "Listening" and "expressing" are the most basic aspects of communication skills.Praise should look for compliments, praise is more effective; criticism is "wrapped in honey", and such criticism is easier to acceptPraise is the best way to make us popular. But what can I say to make people happy? Say to a beautiful woman: "you are really a beauty."! It's beautiful!" People as beauty, must praise many times, listen to your words will not have much feeling; some people praise others, very exaggerated, it may not make each other happy; others, praise others is very abrupt, sometimes it will make people wonder whether have an ulterior motive. Praise is effective, have a great relationship with the object of your praise, although we all want to hear praise, but there are people who love beauty, love is straightforward, but in general, or some broad applicability of the method: first of all, if you keep smiling, expressionless or pulling a face, very to praise sound like satire; second, looking for praise, just take the example, since praise people are beautiful, say where it is beauty; third, consult is praise, is on the intrinsic praise; fourth, indirect compliment,Fifty-four"Your handwriting is good", rather than "a chat yesterday said, your handwriting is good", said the people behind the words, to each other's ears are praise effect, including convey the praise of the people will be more amiable; fifth, praise each other not too, not too modification."Stop complaining."". Complaining is useless in solving problems. Criticism can be made, but don't complain. So how do you criticize it? There is a "sandwich" method: first affirm each other, then criticize, and finally comfort each other. Both ends "wrapped in honey", the criticism caught in the middle, such criticism is easier to accept. Criticism is not to punish each other, not to make the other person feel bad, but to better solve the problem, and with this premise, we should find ways to make criticism easier to accept. Besides the "sandwich" method, the inflection in tone is also a skill, such as "you have a point there, but..."......" He was referring to, you said no reason, the majority of people can hear it; if the "but" changed to "also", say: "you are right, I have a pretty good idea, how can we discuss a meeting?" In fact, the meaning is the same, but obviously more euphemistic, communication effect is also very different.We should learn to change our thinking, we build our own life for others, so we should cherish the heart of gratitude and happinessRespect is the first prerequisite in effective communication.Coordinate the five principles of interpersonal relationship: respect, trust, tolerance, sincerity, self-control. Respect is to learn to change thinking. Things in the world stand in different angles, there will be different views, too persistent in their own views and views, exclusion of other people's views, is not respect for other people's point of view, that is, no respect for others. Many people have seen a picture, looking at it as an image, and looking over it is another image. Many things have this dual nature. Opinions depend on your angle, and angles are changeable. Remember that when you disagree with others.In addition, "timely communication", "clever feedback", "management emotion", "plan first", "gratitude and cherishing happiness" are also compulsory courses for communicating with people. Some people like to procrastinate, to communicate with others and to procrastinate, which is a bad habit. Communicate with your daily routine, especially in time, because new things may arise at any time in your daily life. Many things may change if you don't have the time to speak. The so-called timely communication, there are three aspects, one is to communicate at any time, see you say; two is as soon as possible to communicate as soon as possible; three is full of communication, don't say "the atmosphere here is not good, we can find a cafe to talk about" what the work in the office said, not what is not convenient that too much emphasis on the "atmosphere", to find excuses for procrastination. Of course, what I'm talking about here is the communication of everyday affairs, excluding some special cases involving personal feelings.A person's true intentions, not only through languageexpression, also expressed through body language, often there are overtones, and our "feedback", also not only displays in the language of the text, we also use body language chord sound outside, also can use a variety of media, such as e-mail, SMS, to according to the choice of the most appropriate feedback. Workplace communication is to build good relationships and better work, so you need positive emotions, that is, motivation. For example, two hunters went a day's hunt, were brought home two rabbits, a hunter's wife is very angry, he scolded, said he was too useless; B Hunter wife is very happy, said he didn't think this weather can hit a rabbit. So what did the two hunters do in second days? Visible, in the communication with people, emotional management is very important. Similarly, people in the workplace should have their schedules, schedules, and schedules,These "tables" are equally important in communicating with people.Human beings are symbiotic and prosperous. To associate with people is to look in the mirror. We construct our own life for other people's practices, so we should cherish the heart of gratitude and happiness. There is a story about a man who travels through heaven and hell. What is hell like? A group of people sit on a banquet, each holding a metre long chopsticks, how can not put the food into your mouth. What is heaven like?A group of people who sit at the same feast and carry a metre of chopsticks in hand, but they deliver the food to each other's mouth so that everyone can eat it. This is a fictional story, but one of the philosophy is true, can cooperate with others, others decided we are in heaven or hell.Finally, workplace communication 10 strokes Nirvana: learn to listen, to fully grasp the information; good at expression, presentation of self fulfilling; sincere admiration, to win the approval of others; stop complaining, purification of the mind space; mutual respect and reflect good accomplishment; ensure timely communication, have the initiative; clever feedback, improve the communication effect; emotional management show, self health plan in advance; always grasp the initiative; Xifu gratitude, have fun.Source: a network of excellence of its real estate network of excellence。

大学英语职场英语教材答案大学英语职场英语教材是一本旨在帮助大学生提升职场英语能力的教材。

通过学习这本教材，学生可以掌握在职场中常用的英语词汇、语法和表达方式，提高与国际合作伙伴的交流能力。

以下是该教材的部分答案，希望对同学们的学习有所帮助。

Unit 1: Workplace Communication SkillsPart A: Listening Comprehension1. B. It is important to communicate effectively in the workplace.2. D. Speak clearly and confidently.3. A. Asking for clarification.4. C. Restate what you have understood to confirm understanding.5. B. Taking notes during a meeting.Part B: Speaking Practice1. Hi, my name is John. I'm an intern in the marketing department. Nice to meet you!2. Sure, I'd be happy to help. What specifically do you need assistance with?3. Could you please repeat that? I didn't quite catch what you said.4. I think it would be beneficial to schedule a meeting to discuss this in more detail. What time works for you?5. I apologize for the misunderstanding. Let's go over the instructions again to make sure we are on the same page.Unit 2: Writing Effective EmailsPart A: Reading Comprehension1. C. To provide guidance on writing professional emails.2. D. Use a professional and concise tone in email communication.3. B. Include a clear subject line.4. A. Avoid using emojis in work-related emails.5. C. Proofread and edit before sending the email.Part B: Writing PracticeDear Mr. Smith,I hope this email finds you well. I am writing to discuss the upcoming project deadline. According to our records, the deadline for submitting the project report is next Friday, May 15th. However, due to unforeseen challenges, we are requesting a two-day extension until Sunday, May 17th.We understand the importance of meeting deadlines and assure you that we are working diligently to complete the project on time. We have encountered unexpected delays in gathering the necessary data, which has affected our progress. With the additional two days, we will be able to finalize the report and ensure its quality.Thank you for your understanding and support. We value your guidance and trust in our capabilities. Please let us know if the extension is feasible,and if there are any specific requirements or adjustments you would like us to make. We look forward to your response.Best regards,JohnUnit 3: Business PresentationsPart A: Listening Comprehension1. D. To introduce a new marketing strategy.2. A. By providing data and statistics.3. B. Use visual aids such as graphs and charts.4. C. Practice the presentation beforehand.5. B. Ask for feedback from colleagues.Part B: Speaking PracticeGood morning, ladies and gentlemen,Thank you for giving me the opportunity to present our new marketing strategy. Today, I would like to share with you our plans to increase brand awareness and expand our market share.First, let's take a look at the current market trends. As you can see from the graph, the demand for our products has been steadily increasing over the past year. However, there is still room for growth, especially in the younger demographic.To capture this market, we have developed a comprehensive marketing campaign that focuses on social media platforms. By leveraging popular influencers and utilizing targeted advertisements, we aim to reach a wider audience and generate greater engagement.Furthermore, we will be launching a series of promotional events and contests to create buzz and excitement around our brand. Through these initiatives, we expect to not only increase sales but also enhance brand loyalty and customer retention.In conclusion, our new marketing strategy is designed to drive growth and strengthen our position in the market. We are confident that with the right execution, we will achieve our goals and exceed expectations.Thank you for your time and attention. I am now open to any questions you may have.Unit 4: Interview SkillsPart A: Reading Comprehension1. D. To provide tips for successful job interviews.2. B. Research the company and prepare relevant questions.3. C. Dress appropriately and maintain good body language.4. A. Show enthusiasm and highlight relevant skills and experiences.5. D. Follow up with a thank-you email or note.Part B: Speaking PracticeInterviewer: Can you tell me about yourself and why you are interested in this position?Candidate: Certainly. My name is Sarah, and I recently graduated with a degree in Business Administration. I have a strong interest in the finance industry and have been following your company for quite some time. I am particularly drawn to your innovative approach and commitment to client satisfaction. I believe my skills in financial analysis and excellent communication can contribute significantly to the team.Interviewer: How do you handle conflicts in the workplace?Candidate: When faced with conflicts, I always strive to maintain a calm and professional demeanor. I believe in open and honest communication, and I would first try to understand the perspectives of all parties involved. If necessary, I would suggest a meeting to discuss the issue and find a mutually beneficial solution. I believe that conflicts, when managed properly, can lead to positive outcomes and stronger team dynamics.以上是大学英语职场英语教材的部分答案。