辉瑞-区域基本销售技巧
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销售技巧
核心:优选客户,高效拜访
A:建立资讯、分析和计划(1、分析回顾信息2、识别生意机会3、优选客户并计划)
B:获得和分享(利用各种方法获得信息并整理信息)
C:准备和预约(重点客户电话预约)
D:专业拜访(1、有效探询客户需求,高效传递核心信息2、取得可衡量、具体、有时限性的承诺)
E:总结和跟进(1、记录重要信息,更新信息2、准备下次拜访目标3、根据拜访目标匹配会议)
拜访过程:开场~~探询需求~~提供解决方案~~缔结(态度回应)
基本销售技巧:
A拜访前需要(回顾信息、设定目标、准备解决方案、制定拜访流程及演练、预约和安排拜访行程)
B开成的步骤包括:(递名片自我介绍、创造氛围、说明来意获得认可)
C有效倾听包括:(收集信息、正确理解信息、作出适当的反应,鼓励讲话者继续讲话)
D提问方式:(开放式提问、封闭式提问)
E特征~利益转化标准包括:(要有探询并结合特定需求、特征要确凿、利益转化充分,有逻辑性)
F缔结的步骤包括:(取得共识、获得承诺、跟进计划,包括预约下一次拜访)G处理反对意见的步骤包括:《澄清问题、表示理解、回应(直接证实、强调其他利益)、缔结》。
辉瑞公司的销售分析法辉瑞公司是医药制造业领先企业之一,其产品质量和市场占有率得到了公认。
该公司的销售分析法是一种以市场为核心,依托数据分析为手段,对公司的销售策略进行优化的方法。
一、市场细分市场细分是成功销售策略的基础,而且在医药制造业中尤为重要,不同人群的疾病需求和用药习惯都存在差异。
因此,辉瑞公司在销售过程中将市场细分为不同的部分,以更好地满足消费者的需求和提高市场占有率。
二、消费者洞察消费者洞察是针对消费者进行调查研究,以便更好地了解其需求和行为,从而优化销售策略。
辉瑞公司通过市场调研和数据分析这些手段,了解了消费者的需求、偏好、价值观以及消费行为。
通过这些洞察,辉瑞公司能够更有效地推销产品,与消费者建立更紧密的联系。
三、品牌定位辉瑞公司在追求高质量、创新和可靠的同时,也注重品牌定位。
辉瑞公司拥有着强大的品牌认知度,并借由诸如传统广告、数字媒体、电视广告等营销策略,不断提高品牌价值和认知度。
辉瑞公司保持不断的品牌的调整和更新,既保留了品牌的核心价值,又不断适应变化的时代和不同的市场需求。
四、差异化营销差异化营销是辉瑞公司的销售策略之一。
辉瑞公司根据市场细分和消费者洞察的结果,对不同的客户采取不同的销售策略,并从中获取营收收入。
对于不同的市场,辉瑞公司根据当地的文化习惯和市场需求进行差异化营销,以便更好地满足消费者需求。
五、数字化营销随着信息技术的飞速发展,数字化营销已成为现代营销的主流方法,辉瑞公司也相应地在数字化营销方面进行了大量探索。
通过互联网、社交媒体和移动应用等平台,辉瑞公司能够更好地将产品推销给潜在客户,并且更好地实现品牌建设。
在辉瑞公司销售策略的成功实践中,以上五个方面被认为是至关重要的,无论是在市场细分、消费者洞察、品牌定位、差异化营销还是数字化营销方面,这些措施都将使公司在饱和或竞争激烈的市场中脱颖而出,并在消费者心中占据重要的位置。
辉瑞销售生意计划培训1. IntroductionPfizer is a global pharmaceutical company that is engaged in the research, development, manufacturing, and selling of pharmaceutical products. As a sales representative for Pfizer, it is crucial to have a well-thought-out business plan to ensure business success. This training program is designed to provide sales representatives with the necessary knowledge and skills to develop and implement effective sales business plans.2. Understanding the Pharmaceutical IndustryBefore developing a business plan, it is important for sales representatives to have a thorough understanding of the pharmaceutical industry. This includes understanding the market, competitors, regulations, and customer needs. Through training sessions and workshops, sales representatives will gain a comprehensive understanding of the pharmaceutical industry and its dynamics.3. Identifying Market OpportunitiesThe first step in developing a business plan is to identify market opportunities. This involves analyzing market trends, customer needs, and potential areas for growth. Sales representatives will be trained on techniques such as market research, customer surveys, and competitor analysis to identify and assess market opportunities.4. Setting SMART GoalsOnce market opportunities have been identified, sales representatives will be trained on setting Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals. Thiswill involve setting sales targets, customer acquisition goals, and market share objectives. Through practical exercises and case studies, sales representatives will learn how to set SMART goals for their business plans.5. Developing Sales StrategiesWith SMART goals in place, the next step is to develop sales strategies to achieve these goals. Training sessions will focus on various sales strategies such as product positioning, pricing strategies, sales channel management, and promotional activities. Sales representatives will learn how to align their strategies with market opportunities and customer needs.6. Building Customer RelationshipsA key aspect of a successful business plan is building and maintaining strong customer relationships. Sales representatives will be trained on customer relationship management techniques, effective communication skills, and customer engagement strategies. This will enable sales representatives to develop long-term relationships with their customers, leading to repeat business and referrals.7. Sales Forecasting and BudgetingTo ensure that the business plan is financially viable, sales representatives will be trained on sales forecasting and budgeting. This will involve understanding sales trends, estimating revenue and expenses, and setting a budget for sales activities. Practical exercises and financial modeling will be used to help sales representatives develop accurate sales forecasts and budgets.8. Monitoring and EvaluationOnce the business plan is implemented, it is important to monitor and evaluate its performance. Sales representatives will be trained on key performance indicators, sales metrics, and performance tracking tools. This will enable them to assess the effectiveness of their business plan and make necessary adjustments to achieve their goals.9. Compliance and EthicsAs representatives of Pfizer, it is crucial for sales representatives to comply with all regulatory requirements and ethical standards. Training sessions will focus on compliance with pharmaceutical regulations, code of conduct, and ethical selling practices. Sales representatives will understand the importance of maintaining high ethical standards in their sales activities.10. Implementation and Action PlanningAt the end of the training program, sales representatives will develop their individual business plans and action plans. This will involve applying the knowledge and skills gained from the training to create a comprehensive business plan for their specific territories. Sales representatives will be guided by trainers and mentors to ensure that their business plans are practical and achievable.11. Ongoing Support and CoachingAfter the training program, sales representatives will receive ongoing support and coaching to help them implement their business plans. This will involve regular follow-up sessions, performance reviews, and coaching to address any challenges or obstacles. Sales representatives will have access to resources and support from Pfizer to help them succeed in their sales activities.12. ConclusionThe Pfizer Sales Business Plan Training program will provide sales representatives with the necessary knowledge and skills to develop and implement effective business plans. By understanding the pharmaceutical industry, identifying market opportunities, setting SMART goals, and implementing sales strategies, sales representatives will be able to achieve their sales targets and contribute to the success of Pfizer. With ongoing support andcoaching, sales representatives will have the resources they need to excel in their roles and drive business growth for Pfizer.。