【3584】商务英语专业四级考试 - 样题2

2022年全国商务英语专业四级考试真题全文共3篇示例，供读者参考篇12022 National Business English Professional Level 4 ExaminationPart I Listening Comprehension (30%) (30 points)Section ADirections: In this section, you will hear 10 short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will be spoken only once. After each question, there will be a pause. During the pause, you must read the four choices marked A), B), C) and D), and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.1. A) Over the telephone.B) At his office.C) Elsewhere.D) In a restaurant.2. A) They admire it.B) They like it.C) They don't like it.D) They don't understand it.Section BDirections: In this section, you will hear 3 passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on the Answer Sheet with a single line through the center.Passage One3. A) A watchmaker.B) A mechanic.C) A photographer.D) A psychologist.4. A) Replaced another man's watch.B) Repaired the man's watch.C) Cleaned the man's watch.D) Wore the man's watch.Passage TwoQuestions 5 to 7 are based on the passage you have just heard.5. A) The significance of making a phone call.B) The importance of good telephone manners.C) The pleasure of answering a call.D) The problem of not making a phone call.6. A) You know the person you are calling from a restoration advertisement.B) A friend asked you to call the person.C) You were referred by someone else.D) You were told to call the person by the person you know.7. A) That the receiver of your call is too busy to talk to you.B) You are going to call the recipient again.C) You apologize for calling.D) You must hang up now.Passage Three8. A) At Novotel.B) At the apartment building.C) At a restaurant.D) At the airport.Part II Reading Comprehension (40%) (40 points)Section ADirections: In this section, there is a passage with 5 questions or incomplete statements. For each of them, there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.Passage OneQuestions 9 to 13 are based on the following passage.The United States is a very young nation. However, in the country's relatively short history, it has been remarkably successful at making the business and financial environmentstand as a pillar of the economy. This states why the US has adopted the dollar as its official currency. How did it get that way?Many years ago, before the Revolution, each of the 13 colonies that would one day become the US had its own form of money. These were often coins brought over by colonists from European countries. Often, these coins were not of the same quality as the British coins and were often not accepted at equal value. Some colonies even started printing their own paper money. This situation led to a chaotic financial system where the value of money could differ depending on where you were.By the time the Revolutionary War started in the 1770s, Britain was well aware of the colonies' financial issues and printed large numbers of paper money to destabilize the colonial economy. In fact, British counterfeiting played a large role in the colonies' ensuing economic instability. One of the few things that tied the separate colonies together was the necessity of trade between them. This trade relied heavily on bartering goods, as the separate forms of money were often not accepted or were worth less in different colonies.9. This states why the US has adopted the dollar as its official currency.A) The US has been remarkably successful at making the business and financial environment stand as a pillar of the economy.B) Many years ago, before the Revolution, each of the 13 colonies had its own form of money.C) The colonies' financial issues and British counterfeiting played a large role in the ensuing economic instability.D) One of the few things that tied the separate colonies together was the necessity of trade between them.10. These were often coins brought over by colonists from European countries.A) These coins were not often of the same quality as the British coins and were often not accepted at equal value.B) These coins were often of the same quality as the British coins, and they were often accepted at equal value.C) The US has been remarkably successful at making the business and financial environment stand as a pillar of the economy.D) The value of money could differ depending on where you were.Section BDirections: There are 5 passages in this section. Each passage is followed by 3 to 5 questions or incomplete statements. For each of them, there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.Passage OneQuestions 14 to 17 are based on the following passage.If you are in a business and looking to graduate in Business English or simply want to enhance your skills in a specific part of the business world, studying Business English can be rewarding. One of the benefits of studying Business English is its networking ability. You meet professionals you can associate with in your business sphere. Also, it opens up career opportunities with international organizations that cannot ignore the importance of English in today's business world.14. What does the passage mainly discuss?A) The benefits of studying Business English.B) The importance of business networking.C) Career opportunities in international organizations.D) The necessity of English in today's business world.15. Why is studying Business English rewarding according to the passage?A) It gives professionals the opportunity to associate with others in the business world.B) Business English is easy to learn and understand.C) There are many different classes to take.D) It allows you to learn about different languages.16. Who are professionals that Business English learners can associate with?A) People who work in the fashion industry.B) People who work in the same city.C) People who work in the same company.D) People who work in the business sphere.Section CDirections: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them, there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.Passage OneQuestions 18 to 20 are based on the passage you have just heard.18. A) You are staying in town for a while.B) You are going to France.C) You'd been here since yesterday.D) You are waiting for a friend.Part III Translation (15%) (15 points)Directions: In this section, you are required to translate a passage from Chinese into English. You should write your answer on the Answer Sheet.Part IV Writing (15%) (15 points)Directions: For this part, you are required to write an essay on the topic:"Advantages and Disadvantages of Online Business English Courses."You should write at least 150 words but no more than 200 words.You are required to use the information given below:Advantages:1. Flexibility in scheduling.2. No need to travel to a physical classroom.3. Access to updated materials and resources.4. Ability to learn at your own pace.Disadvantages:1. Lack of face-to-face interaction.2. Limited opportunities for networking.3. Potential tech issues during the course.4. Less personalized guidance from teachers.Please provide your answer on the Answer Sheet.---This is just a sample of the format and content that may be found in the 2022 National Business English Professional Level 4 Examination. The actual exam may differ in the number of questions and topics covered, but this gives you a good idea of what to expect on the exam day. Good luck with your preparation and hope this document helps you in your studies.篇22022 National Business English Test for Majors (Level 4) - Writing TestPart I: Writing (50 points)Directions: For this part, you are allowed 30 minutes to write an essay on the topic ofE-commerce in the Post-COVID Era. You should write at least 150 words but no more than 200 words.E-commerce in the Post-COVID EraWith the outbreak of COVID-19, the world economy has been greatly impacted, and traditional business models have faced unprecedented challenges. However, e-commerce has emerged as a bright spot in the midst of the crisis. In thepost-COVID era, the development of e-commerce is expected to accelerate further.Firstly, the pandemic has changed consumers' habits and preferences. With restrictions on offline shopping and social distancing measures in place, more consumers have turned to online shopping for their daily needs, leading to a surge ine-commerce transactions. As a result, businesses have had to adapt to this shift by expanding their online presence and enhancing their digital marketing strategies.Secondly, the pandemic has highlighted the importance of supply chain resilience. The disruptions caused by the virus have forced businesses to re-evaluate their supply chain strategies and prioritize the digitization of their operations. E-commerce platforms provide a solution by offering a more flexible and agile supply chain model that can better respond to sudden changes in demand.In conclusion, e-commerce has proven to be a vital lifeline for businesses during the pandemic, and its significance will only continue to grow in the post-COVID era. Companies that embrace digital transformation and invest in e-commerce capabilities will be best positioned to thrive in the new normal.Overall, the 2022 National Business English Test for Majors (Level 4) provides a comprehensive assessment of students' language proficiency and practical skills in the field of business.By testing students' ability to communicate effectively in English and analyze business-related topics, the exam helps to ensure that graduates are well-equipped to succeed in the competitive global marketplace. With a focus on real-world scenarios and practical skills, the exam enables students to apply their knowledge to real-world business challenges and opportunities.篇32022 National Business English Professional Level 4 ExamPart I Reading Comprehension (25 points)Directions: In this part, there are four passages. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.Passage 1The London Metropolitan University LibraryThe London Metropolitan University Library is open 24 hours a day, every day of the year. It is a very high-tech library – withover 500 PCs, and WiFi available throughout. Students can access all the usual library databases and also e-books.There are quiet zones and group-study areas, as well as a large learning space. There are also 20 group-study rooms that can be booked for up to 2 hours at a time.The library staff are always willing to help and can be found at the library help desk, or by booking an appointment at the ask a librarian service.Questions:1. What is special about the London Metropolitan University Library?A. It is open 24 hours a day.B. It has over 500 PCs.C. It has quiet zones and group-study areas.D. All of the above.2. How can students access e-books at the library?A. By making an appointment with the librarian.B. By booking a group-study room.C. By using the library databases.D. By WiFi.3. How can students book a group-study room?A. They can book online.B. They can book up to 2 days in advance.C. They can book for up to 2 hours at a time.D. All of the above.4. Where can students find the library staff?A. In the group-study areas.B. At the library help desk.C. By accessing WiFi.D. By booking an appointment online.Passage 2Job Application - Customer Service RepresentativeWe are currently looking for a Customer Service Representative to join our team. This position is responsible for providing exceptional customer service to our clients, both in person and over the phone.Key Responsibilities:• Responding to customer inquiries in a timely manner• Handling customer complaints and resolving issues efficiently• Maintaining a high level of pr oduct knowledge• Assisting customers with product selection• Processing orders and tracking shipments• Performing other duties as assignedQualifications:• High school diploma• 1-2 years of customer service experience• Str ong communication and interpersonal skills• Proficiency in Microsoft Office Suite• Ability to work in a fast-paced environmentPlease submit your resume and cover letter to*******************.Onlyqualifiedcandidateswillbe contacted.Questions:5. What is the main responsibility of the Customer Service Representative?A. Responding to customer inquiriesB. Handling customer complaintsC. Maintaining product knowledgeD. Performing other duties6. What qualifications are required for this position?A. A bachelor's degreeB. 3-5 years of customer service experienceC. Proficiency in Adobe Creative SuiteD. Strong communication skills7. How can candidates apply for the position?A. By submitting a resume and cover letter to*******************B. By contacting the customer service department directlyC. By meeting with the hiring manager in personD. By completing an online assessment test8. What happens to candidates who are not qualified?A. They will be assigned other duties.B. They will be contacted for an interview.C. They will be asked to submit additional documents.D. They will not be contacted.Part II Vocabulary and Structure (25 points)Directions: There are ten multiple choice questions in this part. For each of the following sentences, there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.9. Peter is _______ Chicago, but he will be back next week.A. inB. atC. onD. from10. Sara _______ to the gym every day to keep fit.A. goesB. is goingD. went11. The new restaurant in town is known for its _______ service and delicious food.A. excellentB. excellentlyC. excellenceD. excellency12. _______ you study harder, you will fail the exam.A. If notB. If don'tC. Don't ifD. If don't13. The manager told us that the project _______ completed by the end of the week.A. will beB. is beingC. will have been14. I am interested _______ learning a new language.A. onB. inC. atD. of15. She has been working at her current job _______ three years.A. sinceB. forC. duringD. from16. The company has _______ a new policy to reduce waste.A. put onB. put inC. put asideD. put forward17. _______ the weather is nice, we will have a picnic in the park.A. UnlessB. NeverthelessC. HoweverD. Provided18. He can _______ his bike to school if he wants.A. rideB. to rideC. ridingD. riddenPart III Reading Comprehension (25 points)Directions: There are four reading passages in this part. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.Passage 1Communication Skills for Business SuccessEffective communication is essential for success in the business world. Whether you are interacting with clients, colleagues, or supervisors, good communication skills can help you build relationships, convey information effectively, and achieve your goals.Some key communication skills for business success include active listening, clear and concise speaking, and the ability to adapt your communication style to different situations. By improving your communication skills, you can enhance your professional image, avoid misunderstandings, and increase productivity.Questions:19. What is essential for success in the business world?A. Good communication skillsB. Technical knowledgeC. Leadership abilitiesD. Sales experience20. What are some key communication skills for business success?A. Writing reportsB. Giving presentationsC. Active listeningD. Interpreting data21. Why is it important to adapt your communication style to different situations?A. To make a good impressionB. To convey information effectivelyC. To avoid misunderstandingsD. All of the above22. How can improving communication skills help in the business world?A. Enhance professional imageB. Increase productivityC. Avoid misunderstandingsD. All of the abovePassage 2Global Business EtiquetteIn today's global business environment, it is important to be aware of cultural differences and practice good business etiquette. By understanding and respecting the customs and norms of different countries, you can build strong relationships with international clients and partners.Some key aspects of global business etiquette include greeting customs, communication styles, and dining etiquette. By learning about these cultural differences and adapting your behavior accordingly, you can avoid misunderstandings and show respect for your international counterparts.Questions:23. Why is it important to practice good business etiquette in the global business environment?A. To build strong relationshipsB. To avoid cultural differencesC. To increase salesD. To gain a competitive advantage24. What are some key aspects of global business etiquette?A. Dress codeB. Greeting customsC. Technical skillsD. Financial knowledge25. How can understanding cultural differences benefit your business relationships?A. Avoid misunderstandingsB. Increase salesC. Improve communicationD. All of the above26. What is the purpose of adapting your behavior to different cultures?A. To show respectB. To gain a competitive advantageC. To avoid misunderstandingsD. To increase productivityPart IV Dialogue Completion (25 points)Directions: In this part, there are five incomplete dialogues followed by four choices marked A, B, C and D. Choose the bestoption for each blank and mark the corresponding letter on the Answer Sheet with a single line through the center.27. Clerk: Good morning, how can I help you?Customer: _______A. I'm looking for a dress for a wedding.B. I'm fine, thanks.C. I'm sorry, I can't do this right now.D. I have an appointment at 2 o'clock.28. Manager: I have a meeting with the client at 3 pm.Employee: _______A. I'll get there on time.B. I'm not available then.C. I'm sorry, I forgot about it.D. I'll see you tomorrow.29. Colleague 1: Did you finish the report?Colleague 2: _______A. Yes, I'll send it to you now.B. No, I left it at home.C. Yes, I have a copy.D. No, I forgot to print it.30. Salesperson: Would you like to try our new product? Customer: _______, I'm allergic to peanuts.A. SureB. Yes, pleaseC. No, thank youD. Maybe later31. Interviewer: Why should we hire you for this position? Candidate: _______A. I have a lot of experience in the industry.B. I need a job.C. Because I want to work here.D. I don't know.Part V Writing (25 points)Directions: In this part, you are required to write an essay of about 200 words on the topic given below. Your essay should be well-organized, and support your ideas with examples.Topic: The Importance of Networking in BusinessIn today's competitive business world, networking plays a crucial role in building relationships and advancing your career. Networking allows you to connect with professionals in your industry, share ideas, and learn from others' experiences. By attending networking events, conferences, and seminars, you can expand your contacts and stay informed about industry trends.Networking can also lead to new business opportunities, partnerships, and collaborations. By building a strong network of contacts, you can increase your visibility in the industry and create new pathways for growth and success. Additionally, networking enables you to exchange information, seek advice, and gain valuable insights that can help you develop professionally.In conclusion, networking is an essential tool for business professionals to build relationships, expand their knowledge, and advance their careers. By actively participating in networking activities, you can create opportunities for personal andprofessional growth, and enhance your success in the competitive business world.Overall, the 2022 National Business English Professional Level 4 Exam covers a wide range of topics related to business communication, etiquette, and networking. It tests candidates' proficiency in reading comprehension, vocabulary and structure, and dialogue completion. By preparing thoroughly for the exam and practicing regularly, candidates can improve their skills and achieve success in the business English field. Good luck to all the candidates!。

电大《商务英语4》试题及答案一、选择填空题（每题 10 分，共 5 题）— Betty, we"ll have a buffet party ne_t Saturday.Will you join us? — _______, Susan.Thank you! 选择一项：A.I"d love to B.I"m afraid not C.By no means 反馈你的回答正确解析：本题考核表达“回复邀请”的交际用语。

第一说话人邀请对方参加聚会，听者表示有兴趣参加，所以答案是 A。

正确答案是：I"d love to — I had a really good weekend at the seaside.—____________.选择一项：A.Oh, that"s very nice of you B.Oh, I"m glad to hear that C.It"s a pleasure 解析：本题考核表达“赞赏”的交际用语。

第一说话人谈到在海边度过愉快的周末，选项 A表示感谢；选项Ｂ表示赞赏，选项 C 表示很乐意，所以答案是 B。

正确答案是：Oh, I"m glad to hear that Trademarks, proprietary service marks and regulations need _____ carefully.选择一项：A.to be observed B.be observed C.being observed 译文：要认真遵守商标权、专属服务标志权和规章制度。

解析：句中 need 表示“需要，应该......”时，是实意动词，后面可以接动词不定式作宾语，但是动词不定式 observe 与主语之间是被动关系，所以答案是 A。

国家开放大学《商务英语4》形考任务（单元测试2）参考答案一、选择填空题（每题10分，共5题）1、—Hello, is that Sail Moving Company?—_________________?A. Yes, this is Jack speaking. Thanks for calling. What can we do for youB. Yes, I'm Jack. Thanks for calling. What can we do for youC. Yes, speaking. What can I do for you2、—What is the distance between the new building and your office?—_________________.A. It is near to the bus stopB. It is about 15 kilometersC. It is very close3、Customers won't find store clerks sitting around _________ .A. watching TV or playing cardsB. to watch TV or play cardsC. watching TV or to play cards4、The American idea of customer service is _________ each customer the center of attention.A. madeB. to makeC. make5、Customers often remain _________ to a business that has excellent service even if their prices are high.A. loyalB. loyallyC. loyalty6、What does the customer's complaint say?—_________________.A. He says he will write us a thank-you letterB. He says he hasn't gotten back the monitor for repairsC. He wants to know whether we could give him a discount7、—The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this?—_________________.A. Well, I wonder whether the recent layoffs are affecting the quality of our customer serviceB. What do you think? But I have no ideaC. That's the client's own problem, I guess8、_________ the situation may be, make sure that you don't leave your customer with an unanswered question.A. WhateverB. WheneverC. However9、If things have _________ , the person you're talking to will want to know the reasons.A. got upB. gone wrongC. turned down10、Looking your customers in the eye shows that we are listening to them and hearing _________ .A. why are they sayingB. how are they sayingC. what they are saying11、—How do you calculate the fee if we ask you to move the office furniture?—_________________.A. We can give you a 10% discountB. Sorry, we are not available these daysC. The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move12、If any of the articles are damaged during move, you may make a _________ for compensation with our company.A. requestB. demandC. claim13、Some of the customers' complaints seem _________ .A. inacceptableB. unacceptableC. unaccepted14、Some stores even offer _________ lanes for customers with 10 items or less to checkout quickly.A. expireB. expressC. exact15、The customer service representative will often allow customers to exchange the product they bought or return it for a full _________ .A. compensationB. repayC. refund二、阅读理解/翻译/完形填空（题型随机）（共50分）阅读理解：根据文章内容，判断正误（每题10分）。

商务英语专四试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确答案。

A. 产品介绍B. 市场调研C. 客户反馈D. 销售策略[录音内容]（对话内容略）答案：C2. 根据所听短文，回答以下问题。

Q1: 公司的主要产品是什么？Q2: 公司面临的主要挑战是什么？[录音内容]（短文内容略）答案：Q1: 电子产品Q2: 市场竞争二、阅读理解（共30分）1. 阅读以下商务邮件，回答问题。

[邮件内容]（邮件正文略）Q1: 邮件的主要目的是什么？Q2: 发件人希望收件人采取什么行动？答案：Q1: 询问产品报价Q2: 提供报价单2. 阅读以下商务报告摘要，选择正确答案。

[报告摘要]（摘要内容略）A. 公司收入增长B. 市场份额下降C. 产品创新成功D. 客户满意度提升答案：A三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的填入空白处。

[文章内容]（文章正文略）1. The company has been _______ for its innovative approach.A. recognizedB. criticizedC. ignoredD. forgotten答案：A2. Despite the challenges, the team _______ to meet the deadline.A. failedB. succeededC. hesitatedD. refused答案：B四、翻译（共15分）1. 将以下句子从中文翻译成英文。

“我们的产品在国际市场上享有很高的声誉。

”答案：Our products enjoy a high reputation in the international market.2. 将以下句子从英文翻译成中文。

"The negotiation process was lengthy but ultimately successful."答案：谈判过程漫长但最终成功。

TEST FOR ENGLISH MAJORS (2023) PART I DICTATION [15 MIN]Listen to the following passage. Altogether the passage will be read to you four times. During the first reading, which will be done at normal speed, listen and try to understand the meaning. For the second and third readings, the passage will be read sentence by sentence, or phrase by phrase, with intervals of 15 seconds. The last reading will be done at normal speed again and during this time you should check your work. You will then be given 2 minutes to check through your work once more. Please write the whole passage on ANSWER SHEET ONE.PART II LISTENING COMPREHENSION [20 MIN]In Sections A,B and C you will hear everything ONCE ONLY.Listen carefully and then answer the questions that follow. Mark the best answer to each question on Answer Sheet Two.SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions l to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.l. The Ethical Consumer Research Association will provide information to shoppers onA. product price.B. product quality.C. manufacturers.D. production methods.2．According to the conversation, an ethical shopper shouldA. ask for others’advice before buying things.B. consider the worth of something to be bought.C. postpone buying things whenever possible.D. search for things that are less costly.3．According to the conversation, ethical shoppers can be best described asA. shrewd.B. thrifty.C. extravagant.D. cautious.Questions 4 to 7 are based on the following conversation．At the end of the conversation, you will be given 20 seconds to answer the questions．Now,listen to the conversation．4. Which of the following statements is CORRECT about Mary?A. She is enjoying her language study.B. She is enjoying her management study.C. She is not feeling very well at the moment.D. She is not happy about her study pressure.5. What does Mary think of the course initially?A. It is useful.B. It is difficult.C. It is challenging.D. It is interesting.6. What is Mary’s problem of living in a family house?A. She dislikes the food she eats.B. She is unable to sleep well.C. She has no chance to make friends.D. She finds the rent high.7. Which of the following is Mr. Davies’advice?A. To tryto make more friends.B. To try to change accommodation.C. To spend more time on English.D. To stop attending language classes.Questions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now,listen to the conversation.8．According to the conversation, the day is special becauseA. many people are surfing the net on that day.B. it is an anniversary of the internet.C. the net brought about no changes until that day.D. big changes will take place on that day.9. We learn from the conversation that peopleA. cannot Jive without the internet.B. cannot work without the internet.C. all use the internet to keep in touch.D. have varied opinions about internet use.10. At the end of the conversation. the speakers talk aboutA. the future of the internet.B. the type of office furniture.C. when changes will come.D. how people will use the internet.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and then answer the questions that follow.Questions 11 to 13 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11．In order to open a bank account, you need to produce____in addition to your passport．A. a library cardB. a registration formC. a telephone billD. a receipt12. Which of the following might NOT be included in the‘utility bill’?A. Rent.B. Gas.C. Water.D. Telephone.13．According to the passage, what can one do in the post office?A. Getting contact details.B. Obtaining tax forms.C. Paying housing rents.D. Applying for loans.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14．According to the passage, ‘scheduling’means that youA. need to be efficient in work.B. plan your work properly.C. try to finish work ahead of time.D. know how to work in teams.15. According to the passage, one of the activities to relax could beA. protecting wild animals.B. spending time with your family.C. learning how to read efficiently.D. learning how to do gardening.16. One of the ways to reduce stress is toA. do better than anyone else.B. fulfill high ambitions in one's work.C. work and have reasonable aims.D. start with a relatively low aim.17．According to the passage, to reduce stress has something to do with the following EXCEPTA. one's position.B. one's interest.C. one's health.D. one's mood.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18．According to the passage, new words tend to come fromA. world politics.B. advances in science.C. areas of life.D. all the above.19. The passage explains the larger and richer vocabulary of English mainly from a viewpoint.A. historicalB. culturalC. commercialD. colonial20．According to the passage, which of the following statements best describes the English language?A. It is outdated in grammar.B. It accepts new words from science.C. It has begun taking in new words.D. It tends to embrace new words.SECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that follow.Questions 21 and 22 are based OH the following news．At the end of the news item, you will be given 10 seconds to answer the questions．Now listen to the news．21. Where was the marble statue found?A. Out in the sea.B. Inside a bath house.C. On a cliff along the coast.D. On the coast outside Jerusalem.22. Which of the following best describes the condition of the statue?A. It was incomplete.B. It was recent artwork.C. It was fairly tall.D. It was in pieces.Questions 23 and 24 are based on the following news. At the end of the news item. you will be given 10 seconds to answer the questions. Now, listen to the news.23. The rescue efforts concentrated mainly onA. the U. S. -Canada borderB. snow-stricken regions.C. highways.D. city streets.24．According to the news, the last group of people might have been stranded in their vehiclesfor more than ____ hours before being rescued.A. 24B. 25C. 40D. 48Questions 25 and 26 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.25．According to the 2023 anti-smoking restrictions, smoking was NOT allowed inA. offices.B. restaurants.C. bars.D. school playgrounds.26．According to the news, which of the following groups reacts negatively to the new law?A. Television producers.B. Hotel owners.C. Medical workers.D. Hospital management.Questions 27 and 28 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.27．According to the news, who first discovered the fraud?A. A client.B. A bank manager.C. The police.D. Bank headquarters.28. When did the bank employee hand himself in?A. A month before the fraud was discovered.B. A day before the fraud was discovered.C. A day after the police launched investigation.D. A month after he transferred the money.Question 29 is based on the following news. At the end of the news item, you will be given 5 seconds to answer the question. Now, listen to the news.29. What is this news item mainly about?A. How to open Hotmail accounts.B. How to retrieve missing e-mails.C. New e-mail service by Microsoft.D. Problems and complaints about e-mails.Question30 is based on the following news. At the end of the news item, you will be given 5 seconds to answer the question. Now, listen to the news.30．Compared with 2023, which of the following figures remained about the same in 2023?A. Number of tickets sold.B. Box office revenues.C. Attendance rate. D Number of cinemas.PART III CLOZE 【15 MIN】Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.The earthquake of 26th December 2023 resulted in one of the worst natural disasters in living memory．It was a (31) _____ underwater quake and occurred in the Indian Ocean．It (32) ____ coastlines, communities and brought death to many people．Why do earthquakes happen?The surface of the earth has not always looked as it does today；it is moving(33)____ (although very slowly)and has done so for billions of years. This is one(34)____ of earthquakes, when one section of the earth (tectonic plate)(35)____ another. Scientists can predict where butnot(36)____ this might happen and the area between plates is called a fault line. On one fault line in Kobe, Japan in 1923 over 200,000 people were killed. (37)____, earthquakes do not always happen on fault lines, (38)____ is why they are so dangerous and (39)____．Where do volcanoes happen?Volcanoes happen where the earth's(40)____ is thin: lava, dust and gases(41)____ from beneath the earth. They can rise into a huge cone shape like a mountain and erupt, (42)____ they can be so violent(43)____ they just explode directly from the earth with no warning. There are 1511(44)'____' volcanoes in the world. This means that they may(45)____ be dangerous. In 1985 the Colombian volcano Nevado del Ruiz erupted. The lava melted a glacier and sent tones of mud(46)____ the town below. Twenty thousand people died. Natural disasters like volcanic eruptions are often unpredictable. We regularly do not know when they(47)____ pen, or (48)____ where they will happen. In the future, scientists may be able to watch and predict(49)____ before they happen. This could(50)____ many lives.31. A. massive B. significant C. great D. grand32. A. changed B. converted C. destroyed D. transformed33. A. frequently B. continuously C. regularly D. periodically34. A. source B. reason C. movement D. cause35. A. collides with B. confronts with C. meets with D. faces with36. A. how B. why C. when D. what37. A. Generally B. However C. Similarly D. Anyway38. A. that B. it C. this D. which39. A. unpredictable B. unaccountable C. inevitable D. irresistible40. A. surface B. appearance C. crust D. cover41. A. flowed out B. burst out C. 1eaked out D. trickled out42. A. or B. and C. nor D. but43. A. like B. for C. as D. that44. A. living B. active C. alive D. live45. A. relatively B. hardly C. still D. gradually46. A. down B. on C. across D. beyond47. A. are to B. should C. must D. might48. A. else B. even C. though D. whether49. A. accidents B. incidents C. occasions D. events50. A. rescue B. save C. preserve D. shelterPART IV GRAMMAR ＆VOCABULARY 【15 MIN】There are thirty sentences in this section. Beneath each sentence there are four words, phrases or statements marked A, B, C and D. Choose one word, phrase or statement that best completes the sentence. Mark your answers on Answer Sheet Two.51. Which of the following sentences is INCORRECT?A. Twenty miles seems like a long walk to him.B. No one except his supporters agree with him.C. Neither Julia nor I were going to the party.D. Few students in my class are really lazy.52. Which of the following determiners(限定词)can be placed before both singular count nouns and plural count nouns?A. many aB. fewC. suchD. the next53. Which of the following reflexive pronouns(反身代词)is used as an appositive(同位语)?A, He promised himself rapid progress．B. The manager herself will interview Mary.C. I have nothing to say for myself.D. They quarreled themselves red in the face.54. My boss ordered that the legal documents ____ to him before lunch.A. be sentB. were sentC. were to be sentD. must be sent55. Which of the following sentences expresses WILLINGNESS?A. By now she will be eating dinner.B. I shall never do that again.C. My brother will help you with the luggage.D. You shall get a promotion.56. Which of the following sentences is INCORRECT?A. How strange feelings they are!B. How dare you speak to me like that!C. What noise they are making!D.What a mess we are in!57. which of the italicized parts functions as a subject?A. We never doubt that her brother is honest.B. The problem is not who will go but who will stay.C. You must give it back to whoever it belongs to。

度全国英语专业四级试题及答案（2）度全国英语专业四级试题及答案(2)二.完型填空Part Ⅳ CLOZE ［15 MIN.］Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on your answer sheet.The translator must have an excellent, up-to-date knowledge of his source languages, full facility in the handling of his target language, which will be his mother tongue or language of habitual ( 26 )and a knowledge and understanding of the latest subject-matter in his field of specialization.This is, as it were, his professional equipment.( 27 )this, it is desirable that he should have an inquiring mind,wide interests, a good memory and the ability to grasp quickly the basic principles of new developments. He should be willing to work ( 28 )is own, often at high speeds, but should be humble enough to consult others ( 29 )his own knowledge not always prove adequate to the task in hand. He should be able to type fairly quickly and accurately and, if he is working mainly for publication, should have more than a nodding ( 30 )with printing techniques and proof-reading. If he is working basically as an information translator, let us say, for an industrial firm, he should have the flexibility of mind to enable him to ( 31 )rapidly from one source language toanother, as well as from one subject-matter to another,since this ability is frequently ( 32 )of him in such work. Bearing in mind the nature of the transl ator’s work,i.e. the processing of the written word, it is, strictly speaking, ( 33 )that he should be ableto speak thelanguage he is dealing with. If he does speak them, it is an advantage ( 34 )a hindrance, but this skill is in many ways a luxury that he can ( 35 )with. It is, ( 36 ),desirable that he should have an approximate idea about the pronunciation of his source languages even if this is restricted to ( 37 )how proper names and place names are pronounced. The same ( 38 )to an ability to write his source languages. If he can, well and good; if he cannot, it does not ( 39 ). There are many other skills and ( 40 )that are desirable in a translator.26. A. application B. use C. utility D. usage27. A. More than B. Except for C. Because of D. In addition to28. A. of B. by C. for D. on29. A. should B. when C. because D. if30. A. familiariy B. acquaintance C. knowledge D. skill31. A. change B. transform C. turn D. switch32. A. lacked B. required C. faced D. confronted33. A. essential B. unnecessary C. advantageous D. useless34. A. over B. despite C. rather than D. instead35. A. deal B. concern C. work D. do away36. A. however B. accordingly C. consequently D. thus37. A. knowing B. having known C. know D. have known38. A. refers B. comes C. applies D. amounts39. A. matter B. mind C. harm D. work40. A. characteristics B. qualities C. distinctions D. features三.选择Part ⅤGRAMMAR AND VOCABULARY ［15 MIN.］There are twenty-five sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence.Mark your answers on your answer sheet.41. I can’t go—for one thing, I have no money, and___I have too much work.A. what’s moreB. as wellC. for anotherD. in addition42. Even as a girl,___to be her life, and theater audiences were tobe her best teacher.A. performing by Melissa wereB. it was known that Melissa’s performances wereC. knowing that Melissa’s performances wereD. Melissa knew that performing was43. ___ him tomorrow?A. Why not to call onB. Why don’t call onC. Why not calling onD. Why not call on44. There is no doubt ___the company has made the right decision on the sales project.A. whyB. thatC. whetherD. when45. Intellect is to the mind ___sight is to the body.A. whatB. asC. thatD.like46. ___I sympathize, I can’t really do very much to help them out of the difficulties.A. As long asB. AsC. WhileD. Even47. The patient’s progress was very encouraging a s he could ___ get out of bed without help.A. nearlyB. hardlyC. merelyD. barely48. He was___to tell the truth even to his closest friend.A. too much of a cowardB. too much the cowardC. a coward enoughD. enough of a coward49. Barry had an advantage over his mother ___he could speak French.A. since thatB. in thatC. at thatD. so that50. You needn’t worry ___ regards the cost of the operation.A. withB. whichC. asD. about51. ___ is not a serious disadvantage in life.A. To be not tallB. Not to be tallC. Being not tallD. Not being tall52. During the famine, many people were ___ to going without food for days.A. sunkB. reducedC. forcedD. declined53. The computer can be programmed to ___a whole variety of tasks.A. assignB. tackleC. realizeD. solve54. The team’s efforts to score were ___by the opposing goalkeeper.A. frustratedB. preventedC. discouragedD. accomplished55. I only know the man by___ but I have never spoken to him.A. chanceB. heartC. sightD. experience56. Being colour-blind, Sally can’t make a ___between red and green.A. differenceB. distinctionC. comparisonD. division57. You must insist that students give a truthful answer ___ with the reality of their world.A. relevantB. simultaneousC. consistentD. practical58. In order to raise money, Aunt Nicola had to ___with some of her most treasured possessions.A. divideB. separateC. partD. abandon.59. The car was in good working ___when I bought it a few monthsagoA. orderB. formC. stateD. circumstance60. The customer expressed her ___for that broad hat.A. disapprovalB. distasteC. dissatisfactionD. dismay61. In order to repair barns, build fence, grow crops, and care for animals a farmer must indeed be___.A. restlessB. skilledC. strongD. versatile62. His expenditure on holidays and luxuries is rather high in___to his income.A. comparisonB. proportionC. associationD. calculation63. Although he has become rich, he is still very ___ of his money.A. economicB. thriftyC. frugalD. careful64. As the manager was away on a business trip, I was asked to ___the weekly staff meeting.A. presideB. introduceC. chairD. dominate65. The ___ of the word is unknown, but it is certainly not from Greek.A. originB. generationC. descentD. cause。

2022年全国商务英语专业四级考试真题全文共3篇示例，供读者参考篇12022 National Business English Proficiency Test (BEP) Level Four ExamSection 1: Reading Comprehension (40 points)Part A: Reading comprehension (25 points)Directions: In this section, there are five passages. After each passage, there are five multiple-choice questions. Read each passage carefully and select the best answer to each question.Passage 1In today's globalized economy, companies are facing increasing competition, both domestically and internationally. To stay competitive, businesses must continually evolve, innovate, and adapt to changing market conditions. This requires skilled employees who can effectively communicate, analyze data, and think critically. As a result, the demand for professionals with strong business English skills is on the rise.1. What is the main topic of the passage?A. Global competition in the economyB. The importance of skilled employeesC. Evolving business practicesD. The rising demand for business English skillsAnswer: D2. Why must companies evolve and innovate?A. To increase profitsB. To stay competitiveC. To attract customersD. To expand internationallyAnswer: B3. What skills are required of employees in today's economy?A. Communication, analysis, and critical thinkingB. Marketing, sales, and customer serviceC. Project management, leadership, and teamworkD. Technology, innovation, and creativityAnswer: A4. Why is the demand for professionals with strong business English skills increasing?A. Companies are expanding globallyB. Employees are working remotelyC. Business is becoming more digitalD. Global competition is risingAnswer: D5. What is the main challenge for businesses today?A. Finding skilled employeesB. Adapting to market changesC. Increasing revenueD. Reducing costsAnswer: BPassage 2The Internet has revolutionized the way we do business, providing companies with new opportunities to reach customers and collaborate with partners around the world. Withe-commerce platforms, social media marketing, and online communication tools, businesses can now connect with a global audience and conduct transactions in real-time. This has created a need for employees who are proficient in digital communication and online marketing strategies.6. How has the Internet revolutionized business?A. By increasing competitionB. By providing new opportunitiesC. By reducing costsD. By eliminating traditional marketing channelsAnswer: B7. What tools can businesses use to reach a global audience?A. E-commerce platforms and social media marketingB. Traditional advertising and direct mail campaignsC. Print media and television commercialsD. Radio ads and billboardsAnswer: A8. What skills are required for employees to succeed in online marketing?A. Digital communication and data analysisB. Sales techniques and negotiationC. Project management and leadershipD. Financial analysis and accountingAnswer: A9. What is the main advantage of conducting transactions in real-time?A. Faster communication with customersB. Lower transaction costsC. Increased efficiencyD. Better customer serviceAnswer: C10. What is the main focus of online marketing strategies?A. Building brand awarenessB. Maximizing profitsC. Increasing market shareD. Generating leads and conversionsAnswer: APart B: Cloze test (15 points)Directions: In this section, there is a passage with ten blanks. Fill in each blank with the appropriate word or phrase given below the passage.Around the world, businesses are adopting (11) __________ technologies to improve efficiency, reduce costs, and enhance customer (12) __________. The rise of artificial intelligence (AI), machine learning, and big data analytics has (13) __________ businesses to analyze vast amounts of data quickly and accurately. This enables companies to (14) __________ trends, identify opportunities, and make informed decisions. In addition, cloud computing (15) __________ companies to store and access data remotely, allowing employees to collaborate from anywhere in the world. Overall, these technologies are transforming the way businesses operate and (16) __________ new possibilities for growth and innovation.11. A. innovative B. traditional C. outdated D. modernAnswer: A12. A. satisfaction B. loyalty C. engagement D. experience13. A. empowered B. enabled C. equipped D. facilitatedAnswer: B14. A. forecast B. predict C. anticipate D. envisionAnswer: B15. A. enables B. allows C. permits D. facilitatesAnswer: B16. A. unlocking B. exploring C. discovering D. creatingAnswer: ASection 2: Writing (60 points)Part A: Translation (20 points)Directions: Translate the following passage from Chinese into English.随着全球经济的快速发展，企业对商务英语专业毕业生的需求不断增加。

全国商务英语专业四级考试题2016上半年A卷参考答案Part I1.A2.D3.C4.A5. D6. (heat waves)7. (intensity)8. (extreme poverty)9. (transnational)10. (respond)11. There were no clubs on economics in the community so they started the club to give back to the local community.12. He helped to provide them skills to be a good teacher.13. Older students learn to become lead ers and bring change to others’ lives. Middle schoolers are more open when high schoolers teach them.Part II14-18：ACDBD 19-23：ACDCA 24-28：CBADB 29-33：BDCACWriting (Sample):Dear Customer,Steadily rising prices over the past few months have been a matter of common experience, and it will come to you as no surprise that our own costs have continued to rise with the general trend. Recent devaluation of the currency has been an important factor on raising the prices of imported raw materials, of which we are large users. This increased further by constantly rising overheads.Until now we have been able to absorb rising costs by economies in other directions, but now find that we can no longer do so. We can only say now how sorry we are that these increases should have been forced upon us, but we can assure you that they will not amount to an average of more than 5%. We hope you will not feel that our own increases are unreasonable.Yours faithfully,Reiner SmithPart IIISection A1.最近几个月，美国的通货膨胀问题日渐严重。

选取填空题(每题10分,共5题)—Hello, is that Sail Moving Company?—_________________?选取一项:A. Yes, this is Jack speaking. Thanks for calling. What can we do for youB. Yes, I'm Jack. Thanks for calling. What can we do for youC. Yes, speaking. What can I do for you反馈你回答不对的解析:本题考核“接听电话”交际用语。

在接听电话时,当第一说话人问对方与否是某人/单位,听者应明确阐明自己是谁。

B选项“我是杰克”应说成This is Jack而并非I am Jack;C选项没有说接电话是谁,不对的。

因此答案是A。

对的答案是:Yes, this is Jack speaking. Thanks for calling. What can we do for you—How do you calculate the fee if we ask you to move the office furniture?—_________________.选取一项:A. We can give you a 10% discountB. Sorry, we are not available these daysC. The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move反馈你回答对的解析:本题考核“计算费用”交际用语。

第一说话人问搬办公用品如何计算费用,选项A表达给10%优惠;选项B表达近来几天不以便;选项C表达费用取决于目地所在楼层、两个场合之间距离以及要搬运家具数量,因此答案是C。

听力原文Part OneSara: As a wo man I find that I sometimes don’t get a good reaction from my handshakes. What am I doing wrong?Monica: A woman naturally has a weaker grip than a man. I suggest you go ahead and use a little bit more force. That way, you'll be noticed and taken more seriously.Andy: And of course as a salesperson smiling is very important.M: Oh yes, but it's not just a smile....your entire face needs to light up, and you should remember to flash your teeth when you smile every now and then as it shows sincerity.Jack: What should I do with my hands when I'm talking to someone? My natural instinct is to make gestures.M: Gestures are fine....just don't overdo it. One easy thing to remember is called "mirroring" and basically it means you "mirror" or imitate the actions of the other person.J: So if the other person is more animated you should be a bit livelier as well?M: Exactly. But, never raise your hands higher than your chin when you gesture as this can look threatening.S: Should I nod my head while I'm listening to another person speak?M: Absolutely. It makes people feel that you're listening, and that you agree. You can also slightly tilt your head to one side when listening as this indicates non-aggressive behavior.A: Different cultures have different ideas about personal space. If the person seems to be moving away from you when you speak, maybe you are too close and they feel like you're invading their space.M: That's true. You have to find what works for the individual based on their culture and your level of familiarity. Now I want you to experiment with the things I've taught you today and we will get back together and discuss how it's working out for you.S: Great!J: Thanks for stopping by, Monica.M: You're very welcome.Part TwoClimate change is the defining issue of our time, because it affects nearly every aspect of human lives. Floods, droughts, heat waves and other types of extreme weather reduce harvests, threaten the lives and livelihoods of those living on the margins, and have a disproportionate impact on the extreme poor.Because many of the poorest people live off the land, they are more susceptible to the impacts of extreme weather conditions. And climate change is expected to lead to increasedfrequency and intensity of extreme weather events, such as storms and droughts. Extreme weather events can have devastating effects on subsistence farmers. While no one event can be attributed to climate change, the East African drought of 2011-2012 contributed to a famine in Somalia, which contributed to the deaths of an estimated quarter of a million people. In Nepal, Pakistan, Bangladesh and some parts of South and East Asia, the combination of flooding caused by unusually heavy rains, poverty and low levels of development regularly brings hunger and death.Two years ago, President Barack Obama set a new goal for United States development policy—eradicating extreme poverty within one generation. In the recent past, that would have meant an extra push to deliver humanitarian aid, to produce more energy, and to increase educational opportunity for both children and adults. But now, the effort to eliminate extreme poverty must include programs that will help everyone, especially the extremely poor, prepare for the effects of climate change.Today, with the U.S. Agency for International Development, or USAID, in the lead, the U.S. government is working in partnership with public, private and transnational actors across the globe to anticipate the effects of climate change and build resilience.In Ethiopia, the U.S. is introducing new technologies to improve long-term weather forecasts so farmers can make long-term, informed planting decisions.In Bangladesh, the U.S. is providing farmers with science relevant to their situation, information, useful tools and training to help them adapt to changing conditions.And in Nepal and several other countries, USAID and NASA are using satellite imagery to help the people and government there better prepare for and respond to landslides, floods and deforestation and degradation of forests..The United States is committed to end extreme poverty and promote resilient, democratic societies. Preparing for the effects of climate change is an essential part of the process.Part Three"Today, what we have planned for you guys is money markets, and then playing a game called Mr. Big Shots. So, we'll start off today's class...."Just outside Washington, D.C., children with an interest in economics now have a place to learn about it.They can join a club called Edunomics. The group meets once a week at Farmwell Station Middle School in Ashburn, Virginia.Edunomics was the idea of two high school students who once studied at the middle school.Sahith Malyala and Sahil Yedulla visit Farmwell Station once a week to teach economics to interested students. The high school seniors began studying economics in high school.The two say they work with the children not for credit, but to give back to the local community.Sahil Yedulla says they decided to give children a chance to explore a subject they enjoy."I got a message from Sahith, he was like, 'Hey you want to start an economics club?' I was like, 'You know what, why not?'"Sahith Malyala says there were many reasons for launching the club last year. He says middle schoolers have plenty of chances to learn about science, technology, engineering and mathematics. Educators use the name STEM when talking about the four subjects."They have a lot of STEM-related opportunities, but we wanted to do economics because we're both interested in that. And there wasn't that many economic-related organizations or clubs out there."Neighbors and childhood friends took their idea for Edunomics to David Stephenson, who teaches at the Farmwell Station Middle School."I'm deeply touched. I usually get visitors to come back and see me and say ‘hi.' I have never had students come back and say this is what I want to do. I thought it was a fantastic idea."Stephenson helped the high schoolers find a space to hold the weekly classes. Yedulla says he also showed them how to be good teachers."Mr. Stephenson's help cannot be put in words. He helped us so much with this club. I remember like, after the first lesson, he was like, 'maybe just try to slow down a little bit, just like ease into it.'"Malyala says simplifying economics, financing and business, and making it fun is the secret to getting younger students interested."Each week, we would have like a 5- to 10-minute lecture on a new topic. Then after that, we would really hit hard on making sure they understood it through an interactive game."These games help demonstrate the real world uses of the economic theories.Club member Anika Kumar finds studying economics fun and useful."If you want to start your business, then you need to know all about economics and money ."David Stephenson says Edunomics has been profitable for everyone involved. Older students learn to become leaders and bring change to others' lives. Middle schoolers are more open when high schoolers teach them.Next year, the high schoolers will be attending college. But David Stephenson says the club will continue, giving other students a chance to teach and learn. I'm Dorothy Gundy.。

商务英语专业四级考试真题及答案Business English is a specialized field that requires a solid foundation in both English language skills and business knowledge. For students pursuing a degree in Business English, passing the specialized four-level exam is a crucial milestone to demonstrate their proficiency in the field.One of the key components of the business Englishfour-level exam is the listening section. In this section, students are required to listen to a series of recordings and answer questions based on the content. For example, students may be asked to identify key information, infer meaning from context, or summarize main ideas. To prepare for this section, students should practice listening to a variety of business-related materials, such as podcasts, news articles, and TED talks.Another important part of the exam is the reading section, where students are tested on their ability to read and understand business-related texts. This may include articles, reports, emails, or business documents. Students may be asked to identify key information, analyze the author's argument, or make inferences based on the text. To excel in this section, students should practice reading a variety of business texts and familiarize themselves with common business vocabulary and concepts.The writing section of the exam is also crucial, as it tests students' ability to communicate effectively in written form. Students may be asked to write a formal email, a business report, or a persuasive essay on a given topic. To succeed in this section, students should practice writing in a business style, using clear and concise language, proper grammar, and appropriate business etiquette.Finally, the speaking section of the exam evaluates students' ability to communicate verbally in a business context. Students may be asked to participate in a role play, give a presentation, or engage in a business negotiation. To prepare for this section, students should practice speaking confidently and articulately, using appropriate business language and communication skills.Overall, preparing for the business English four-level exam requires a combination of language skills, business knowledge, and test-taking strategies. By practicing listening, reading, writing, and speaking in a business context, students can increase their chances of passing the exam and demonstrating their proficiency in Business English.。

商务英语专业四级考试真题及答案全文共3篇示例，供读者参考篇1BUSINESS ENGLISH MAJOR TEM 4 EXAMINATIONPart I Reading Comprehension (40 points)Section ADirections: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in the bank is identified by a letter. Please mark the corresponding letter for each item on Answer Sheet 2 with a single line through the centre. You may not use any of the words in the bank more than once.The idea of reputation is at the heart of risk management. Reputation is formed by 41 in a wide range of stakeholders like customers, employees, regulators, and investors. For an organization, a vicious circle will arise if it does not 42 sufficient attention to reputation risk management. Mistakes and failures 43 such as poor product quality, unethical behavior, orcorruption, will result in reputational losses. These, in turn, will 44 the organization’s ability to attract and retain customers, talented employees, business partners and even investors. The worsening operating conditions will 45 reputation further, leading to a situation where an organization is less able to compete successfully. In other words, reputation risk is a downward spiral that can 46 a firm’s future survival.A. articulateB. obliterateC. incidencesD. stakeholdersE. exacerbatesF. undermineG. attentionH. secureI. reflectJ. impairSection BDirections: In this section, you are going to read a passage with ten statements attached to it. Each statement contains information given in one of the paragraphs. Identify the paragraph from which the information is derived. You may choose a paragraph more than once. Each paragraph is marked with a letter. Answer the questions by marking the corresponding letter on Answer Sheet 2.The Importance of Social Media in BusinessA) Social media has become an important tool for businesses in recent years. Companies can interact with their customers in real time, provide updates on products and services, and receive feedback instantly. B) Businesses have found that by using social media, they can create a more personal connection with their customers, leading to increased brand loyalty and better customer retention. C) Additionally, businesses can use social media to analyze customer data and target their marketing efforts more effectively. D) Social media platforms like Facebook, Twitter, and Instagram allow businesses to reach a global audience without the need for expensive advertising campaigns.E) It is essential for businesses to have a strong social media presence in order to stay competitive in today’s market. F) Social media can also be used to drive traffic to a company’swebsite, increasing sales and revenue. G) However, businesses need to be careful when using social media as one wrong move can damage their reputation and alienate customers. H) Social media has also transformed the way businesses handle customer service, allowing them to respond to inquiries and complaints quickly and efficiently. I) By using social media, businesses can keep up with the latest trends and stay ahead of their competitors. J) In conclusion, social media has become an integral part of business operations and will continue to play a significant role in the future.Part II Vocabulary and Structure (40 points)Section ADirections: There are 20 incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE answer that best completes the sentence. Then mark the corresponding letter on Answer Sheet 2.A. haveB. hasC. beD. beingSection BDirections: There are 30 sentences in this section. Beneath each sentence, there are four words or phrases marked A, B, C and D. Choose the ONE word or phrase that best keeps the meaning of the original sentence if it is substituted for the underlined part. Then mark the corresponding letter on Answer Sheet 2.Part III Cloze test (20 points)Directions: For each blank in the following passage, there are four choices marked A, B, C and D. Choose the ONE that is the most suitable and mark your answer on the Answer Sheet.Business English is a specialized area of English that aims to help people communicate effectively in the workplace. It focuses on vocabulary, expressions, and structures that are commonly used in business settings. Professionals in fields such as marketing, finance, human resources, and international trade need to have a good command of Business English in order to 47 in their careers. Business English is also important for students studying business-related subjects as it will give them an edge in the job market. 48, mastering Business English can help individuals build relationships with colleagues, clients, and partners, leading to successful business interactions. Companiesalso value employees who are proficient in Business English as they can represent the organization effectively in negotiations, presentations, and meetings. In today’s global marketplace, the ability to communicate effectively in English is a key 49 for success in a variety of industries.A. excelB. abandonC. exertD. boastPart IV Translation (20 points)Directions: For this part, you are allowed 30 minutes to translate a passage from Chinese into English. You should write your answer on Answer Sheet 2.人们常常说，时间是金钱。

高等学校商务英语专业四级样题Module IListening Comprehension（35%）Section OneIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow. Mark the correct answer to each question.Question 1 to 5 are based on an interview. A t the end of the interview you will be given 10 seconds to answer each of the following five questions.Now listen to the interview.1. What is the specific field of study for John ’ s dissertation?A. the current state of universit ies in San FranciscoB. western philosophyC. philosophy with an emphasis on Buddhist studiesD. eastern religions2. Which is NOT True about Suen Mok ?A. It has got a very good program for ten day meditation retreats .B. Their meditation programs teach only foreigners .C. Their meditation programs teach meditation techniques.D. It is not the only temple John studies.3. What is so special about Tam Krabok ?A. It teach es people to meditate and overcome their drug addiction.B. I t organizes meditation retreats for foreigners.C. It organizes workshops to promote Thailand’s version of Buddhism .D. It teaches people the essence of Theravada .4. How many people have been cured in Tam Krabok?A. about one hundredB. about one thousandC. about one hundred thousandD. more than one hundred thousand5. Which of the following statement is Not True according to the interview?A. O pium was il legal in Thailand until 1959 .B. O pium was legal in Thailand until 1959 .C. Drug addiction is a big problem in many different countries.D. In John ’ s understanding, B uddhism basically tr ies to help people live better lives .Section TwoIn this section you will hear everything ONCE ONLY. Listen carefully and fill in blanks that follow.Questions 6 to 10 are based on a news broadcast. A t the end of the news broadcast you will be given 10 seconds to fill in each of the following five blanks.Now listen to the interview.6. The number of new homes being constructed across Australia rose by 15 per cent in the December quarter, which is since 2001.7. Department store owner David Jones says sales are expected to slow over the next few months as taxpayer handouts and the dr y up.8. The World Bank has warned China's facing a big problem.9. The World Bank revised up its forecasts for China's from 8.7 to 9.5 per cent this year.10. The World Bank’ s quarterly China report suggested that higher migrant wages could help boost rural incomes and reduce the between rural and city lifestyles.Section ThreeIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow.Questions 11 to 13 are based on an interview. A t the end of the interview you will be given 5 minutes to answer the following three questions.Now listen to the interview.11. Describe the impact of the economic downturn on teenagers who left school without completing year 12 in 2008 .12. Describe the current economic downturn in Australia.13. How did the retail industry perform in this economic downturn?Module IIBusiness Reading and Writing 40% (50 minutes)Section A 5%Directions: Read the following passage. Fill in Blanks 14-18 with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheets.America sounds increasingly determined to push its exports, and its attitude to China has 14 . Mr Obama has set a goal of 15 exports in five years and has promised to “get much tougher” over what it regards as unfair competition from China. Speculation is rising in Washington, DC, that the Treasury will brand China a currency “manipulator” in its next exchange-rate report. With America’s unemployment at 9.7% and the mid-term elections approaching, the appeal of China-bashing is rising in Congress, too. Several senators recently revived a mothballed demand that the Commerce Department should investigate China’s currency regime as an unfair trade 16 .Beijing, in turn, shows little sign of budging on the yuan, even though the latest figures show surprisingly strong export growth and higher-than-expected 17 . Zhou Xiaochuan, the head of China’s central bank, caused a brief flurry in currency markets when he argued on March 6th that keeping the yuan stable against the dollar was “part of our 18 of policies for dealing with the global financial crisis” from which China would exit “sooner or later”. But he made it quite clear that China would be cautious and gave no hint that sudden exit was imminent. In recent days various other Chinese officials have put even more emphasis on the stability of the currency, bristled at outside pressure to hurry up and denounced American “politicisation” of the exchange-rate issue.14 . A. stabled B. h arden ed C. toughed D. firmed15 . A. two B. twice C. doubling D. double16 . A. surplus B. allowance C. help D. subsidy17 . A. inflation B. appreciation C. depreciation D. stagflation18 . A. parcel B. package C. bundle D. seriesSection B 5%Directions: Look at the tables and graphs below. For each table or graph, there are one or two statements describing it. Choose the best answer from the four choices marked A, B, C and D. Then mark the corresponding letter on the Answer Sheet. Question19 is based on the following graph.19 . When did Hong Kong inflation rate rise to 2.9%?A. June, 2010B. August 2010 C . November 2010 D. January 2011 Questions 20-21 are based on the following graph .20. In which month did China ’ s Monthly Passenger Vehicle Sales drop to about 63% on a year-on-year basis?A. August 2009B. October 2009 C . February 2010 D. March 201021 . Which of the following statements is CORRECT?A. T he growth rate of China ’ s monthly passenger vehicle sales fell most notably in February 2010.B. China ’ s monthly passenger vehicle sales climbed to the peak at the end of 2009.C. From August 2009 to December 2009, the monthly passenger vehicle sales continued to increase in number.D. In terms of the monthly sales volume, June 2010 witnessed the lowest sales volume.Questions 22-23 are based on the following graph .22. According to the graph, in which year does the growth rate drop most dramatically?A. 2008B. 2009 C . 2010 D. 201123 . Which of the following statement is INCORRECT ?A. The sales volume of China ’ s online game industry in 20 08 added up to 20.78 billion Yuan .B. The year-on-year growth rate of China ’ s online game industry is estimated to drop to 9.7% in 2012 .C. The growth rate on a year-on-year basis dropped 9.8% in 2010 than that of the year 2009.D. The sales volume of China ’ s online game industry in 20 14 will climb to an estimated 46.11 billion Yuan.Section C 10%Directions: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer sheet.Questions 24-28 are based on the following passage.Passage OneThere is something apt about a social networking website winning a popularity contest. According to industry data, Facebook overtook Google among US internet users last week, with more visits to its pages than to the search engine. It is a moment to consider the rapid growth of a site whose 400m-plus users outnumber the population of any single country except India and China.The industry data come with a few caveats. The figures exclude visits to other Google services, such as YouTube and Google Mail. They omit searches carried out in a box on a browser toolbar. Also, the number of visits is just one measure of internet take-up: counting unique users – visitors rather than visits – gives a different profile. Still, it highlights the momentum behind Facebook as it displaces Google. from the weekly lead it has commanded on this measure since September 2007. Advertisers find Facebook appealing too. It enables them to reach a mass audience, as television does, but with the extra benefit of much greater targeting. Consumer brands could easily extend their presence beyond the fan pages that already exist. Moreover, a social site provides consumers who visit for much longer than they would use a search engine. So increased advertising, and perhaps ways to allow users to shop through the site, should enable Facebook to move from positive cash flow to making profits.It will need to tread carefully. There is a risk for advertisers – and for the site – if Facebook moves to become commercial in a way that users resent. In amongst personal information, advertisements are more likely to strike a jarring note.The high-growth phase means that Facebook can take its time developing ways to increase revenues. The key must be to find ways that bring practical benefits to those who visit the site. There is an intrinsic stickiness about a site where users have assembled their own material, but if people stop updating their pages and social networking takes a new form, then winning users back is a hard task.What the data do not show is that search engines have had their day. Google's core search advertising business rebounded in the final quarter of 2009, and the group is preparing for renewed growth. Moreover, there is a straightforward reminder of how fragile the fortunes of social networking sites can be: the site that Google overtook in 2007 to become most popular in the US was MySpace – which is now seeking a new role as social users have moved elsewhere.2 4. What is the reason for MySpace ’ s with drawn from the role as social networking site ?A. It is overtook by other social networking site like Facebook.B. It has lost its social users.C. It has introduced in too many advertisements .D. It has become a profit-making site.25 . Which of the following is NOT true ?A. Facebook users outnumber that of Google.B. Yourtube is one of Google services.C. Before this week, Google had lead all other websites on the measure of visits since 2007.D. Facebook is a social networking site.26 . The word “ stickiness ” in the penultimate paragraph probably means “____”A. The website is dirty and making users feel uncomfortable.B. The website often brings its users into situation embarrassing .C. The website, in essence, is difficult to tackle with.D. The website is attractive and makes users want to look at it for a long period of time27 . Which of the following is not the reason that Advertisers find Facebook appealing ?A. Facebook can attract a lot of audience .B. Facebook can help to target customers-to-be.C. Facebook allows more chances for the ads to be noticed.D. Facebook is able to move from positive cash flow to making profits.28 . T he author’ s attitude toward the development of Facebook is .A. positiveB. negativeC. objectiveD. Information is not enoughQuestions29-33 are based on Passage Two.Passage TwoAS EXECUTIVES from Toyota, including the firm’s boss, Akio Toyoda, squirmed before their tormentors in America’s Congress this week, there was little public gloating from rival carmakers. Although it is Toyota that is currently in the dock after a crushing series of safety-related recalls across the world, competitors are only too aware that it could be their turn next. After all, there is not a single bigcarmaker that has not modelled its manufacturing and supply-chain management on Toyota’s “lean production” system.That said, there is a widespread belief within the automotive industry that Toyota is the author of most of its own misfortunes. In his testimony to the House oversight committee on February 24th, Mr Toyoda acknowledged that in its pursuit of growth his firm stretched its lean philosophy close to breaking point and in so doing became “confused” about some of the principles that fi rst made it great: its focus on putting customer satisfaction above all else, and its ability “to stop, think and make improvements”.James Womack, one of the authors of “The Machine that Changed the World”, a book about Toyota’s innovations in manufactur ing, dates the origin of its present woes to 2002, when it set itself the goal of raising its global market share from 11% to 15%. The target was “totally irrelevant to any customer” and was “just driven by ego”, he says. The rapid expansion, he believes, “meant working with a lot of unfamiliar suppliers who didn’t have a deep understanding of Toyota culture.”By the middle of the decade recalls of Toyota vehicles were increasing at a sufficiently alarming rate for Mr Toyoda’s predecessor, Katsuaki Watanabe, to demand a renewed emphasis on quality control. But nothing was allowed to get in the way of another (albeit undeclared) goal: overtaking General Motors to become the world’s biggest carmaker. Even as Toyota swept past GM in 2008, the quality problems and recalls were mounting.The majority of those problems almost certainly originated not in Toyota’s own factories, but in those of its suppliers. The automotive industry operates as a complex web. The carmakers (known as original equipment manufacturers, or OEMs) sit at its centre. Next come the tier-one suppliers, such as Bosch, Delphi , Denso, Continental, Valeo and Tenneco, who deliver big integrated systems directly to the OEMs. Fanning out from them are the tier-two suppliers who provide individual parts or assembled components either directly to the OEM or to tier-one suppliers. (CTS Corp, the maker of the throttle-pedal assemblies that Toyota has identified as one of the causes of “unintended acceleration” in some of its vehicles, is a tier-two supplier whose automotive business accounts for about a third of its sales.)On the outer ring of the web are the tier-three suppliers who often make just a single component for several tier-two suppliers. Although there are literally thousands of tier-two and tier-three suppliers around the world, their numbers have been culled over the last decade as the OEMs and the tier-one firms have worked to consolidate their supply chains by concentrating business with a smaller number of stronger companies.Toyota revolutionised automotive supply-chain management by anointing certain suppliers as the sole source of particular components, leading to intimate collaboration with long-term partners and a sense of mutual benefit. In contrast, Western carmakers tended either to source in-house or award short contracts to thelowest bidders. The quality Toyota and its suppliers achieved made possible the “just in time” approach to delivering components to the assembly plant. In his book, Mr Womack quotes a Toyota supplier: “We work without a safety net, so we can’t afford to fall off the high wire. We don’t.”Most big car firms now operate in a similar way. Ford, for example, will often work with a tier-one supplier for up to three years before a new model comes off the production line to ensure that the design and manufacturing of important components is sound. So-called cross-functional teams from both firms strive to eliminate defects. Rather than always going for the low bid, carmakers now look at the total cost of a component, including potential interruptions to production and, further down the line, customer warranty claims if quality is not up to scratch.By and large, the relationships between the OEMs and the tier-one suppliers run smoothly. When problems do crop up, it is usually with the tier-two and tier-three firms. A senior purchasing executive at one carmaker says that consolidation, the need to trim capacity and the shock to demand that began in mid-2008 have put the weaker parts of the supply chain under great strain: “Some of these are quite fragile businesses. There’s a need for visibility, but we don’t always have it. If something goes wrong, we need transparency and speed of communication to make sure it doesn’t get to the customer.”A consequence of Toyota’s breakneck expansion was that it became increasingly dependent on suppliers outside Japan with whom it did not have decades of working experience. Nor did Toyota have enough of the senior engineers, known as sensei, to keep an eye on how new suppliers were shaping up. Yet Toyota not only continued to trust in its sole-sourcing approach, it went even further, gaining unprecedented economies of scale by using single suppliers for entire ranges of its cars across multiple markets.A senior executive at a big tier-one supplier argues that although Toyota’s single-supplier philosophy served it well in the past, it took it to potentially risky extremes, especially when combined with highly centralised decision-making in Japan. “There’s a trade-off ,” he says. “If you don’t want duplication of supply you have to have very close monitoring, you have to listen to your supply base and you have to have transparency. That means delegating to local managers. With Toyota, it works well at the shop-floor level, but thing s break down higher up.”In the aftermath of Toyota’s crisis, the industry is now asking itself whether sole-sourcing has gone too far. “It may be safer not to have all your eggs in one basket, but to have maybe three suppliers for major components who can benchmark each other,” says another purchasing manager. Until very recently, Toyota was the peerless exemplar. For now, at least, it is seen as an awful warning.29 . Which of the following best de fines “ lean production system ”?A. The production system is less wasteful and more efficient.B. The production system is not duplicated.C. The production depends solely on one big supplier .D. All of the above .30 . According to James Womack , which of the following was discovered to be the cause of Toyota ’ s crysis ?A. It lacks close monitoring.B. It is driven by its goals of expansion.C. It is self-complacent.D. It depends on one supplier.31 . When did Toyota vehicle recall begin to alarm its leaders ?A. 2010B. 2002C. 2009D. 200532 . With respect to the crisis, what are the advantages of Toyota ’ s supply-chain management?A. More efficient in time.B. More secured in quality.C. With a net of trust and safety.D. More money saving.33 . Wh at is the possible meaning of “ trade off ” in the penultimate paragraph ?A. Buy and sell.B. Sell away.C. Exchange.D. A balance between two opposing things.Section B Business Writing 20% (20 minutes)You are Michael Leung . You bought 2010 Camry three weeks ago from Toyota, and now you found your car was in the recall list. So write a complaint letter to Toyota and tell the person concerned this:1) Describe to him the item you bought .2) Tell him what ’ s wrong and what troubles this recall has brought to you.3) Say what you want done to remedy the situation , for example, a refund or repair, or a temporary car.Write 100- 120 words.Write on your Answer Sheet.Module IIIBusiness Knowledge and Translation 25% (30 minutes)Section A 10%Directions: Translate the following business terminologies into Chinese and briefly define the terms in English.1. FOB (shipping)TranslationDefinition:2. Direct investmentTranslationDefinition3. L/CTranslationDefinition4. DumpingTranslationDefinition5. Dividen dsTranslationDefinitionSection B 15%Directions: Translate the following passage into English and write the English version on the Answer Sheet.中国官方统计数据显示，中国2月份房屋销售价格同比上涨10.7%，涨幅较1月份的9.5%有所扩大。

高等学校商务英语专业四级样题Module IListening Comprehension（35%）Section OneIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow. Mark the correct answer to each question.Question 1 to 5 are based on an interview. A t the end of the interview you will be given 10 seconds to answer each of the following five questions.Now listen to the interview.1. What is the specific field of study for John ’ s dissertation?A. the current state of universit ies in San FranciscoB. western philosophyC. philosophy with an emphasis on Buddhist studiesD. eastern religions2. Which is NOT True about Suen Mok ?A. It has got a very good program for ten day meditation retreats .B. Their meditation programs teach only foreigners .C. Their meditation programs teach meditation techniques.D. It is not the only temple John studies.3. What is so special about Tam Krabok ?A. It teach es people to meditate and overcome their drug addiction.B. I t organizes meditation retreats for foreigners.C. It organizes workshops to promote Thailand’s version of Buddhism .D. It teaches people the essence of Theravada .4. How many people have been cured in Tam Krabok?A. about one hundredB. about one thousandC. about one hundred thousandD. more than one hundred thousand5. Which of the following statement is Not True according to the interview?A. O pium was il legal in Thailand until 1959 .B. O pium was legal in Thailand until 1959 .C. Drug addiction is a big problem in many different countries.D. In John ’ s understanding, B uddhism basically tr ies to help people live better lives .Section TwoIn this section you will hear everything ONCE ONLY. Listen carefully and fill in blanks that follow.Questions 6 to 10 are based on a news broadcast. A t the end of the news broadcast you will be given 10 seconds to fill in each of the following five blanks.Now listen to the interview.6. The number of new homes being constructed across Australia rose by 15 per cent in the December quarter, which is since 2001.7. Department store owner David Jones says sales are expected to slow over the next few months as taxpayer handouts and the dr y up.8. The World Bank has warned China's facing a big problem.9. The World Bank revised up its forecasts for China's from 8.7 to 9.5 per cent this year.10. The World Bank’ s quarterly China report suggested that higher migrant wages could help boost rural incomes and reduce the between rural and city lifestyles.Section ThreeIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow.Questions 11 to 13 are based on an interview. A t the end of the interview you will be given 5 minutes to answer the following three questions.Now listen to the interview.11. Describe the impact of the economic downturn on teenagers who left school without completing year 12 in 2008 .12. Describe the current economic downturn in Australia.13. How did the retail industry perform in this economic downturn?Module IIBusiness Reading and Writing 40% (50 minutes)Section A 5%Directions: Read the following passage. Fill in Blanks 14-18 with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheets.America sounds increasingly determined to push its exports, and its attitude to China has 14 . Mr Obama has set a goal of 15 exports in five years and has promised to “get much tougher” over what it regards as unfair competition from China. Speculation is rising in Washington, DC, that the Treasury will brand China a currency “manipulator” in its next exchange-rate report. With America’s unemployment at 9.7% and the mid-term elections approaching, the appeal of China-bashing is rising in Congress, too. Several senators recently revived a mothballed demand that the Commerce Department should investigate China’s currency regime as an unfair trade 16 .Beijing, in turn, shows little sign of budging on the yuan, even though the latest figures show surprisingly strong export growth and higher-than-expected 17 . Zhou Xiaochuan, the head of China’s central bank, caused a brief flurry in currency markets when he argued on March 6th that keeping the yuan stable against the dollar was “part of our 18 of policies for dealing with the global financial crisis” from which China would exit “sooner or later”. But he made it quite clear that China would be cautious and gave no hint that sudden exit was imminent. In recent days various other Chinese officials have put even more emphasis on the stability of the currency, bristled at outside pressure to hurry up and denounced American “politicisation” of the exchange-rate issue.14 . A. stabled B. h arden ed C. toughed D. firmed15 . A. two B. twice C. doubling D. double16 . A. surplus B. allowance C. help D. subsidy17 . A. inflation B. appreciation C. depreciation D. stagflation18 . A. parcel B. package C. bundle D. seriesSection B 5%Directions: Look at the tables and graphs below. For each table or graph, there are one or two statements describing it. Choose the best answer from the four choices marked A, B, C and D. Then mark the corresponding letter on the Answer Sheet. Question19 is based on the following graph.19 . When did Hong Kong inflation rate rise to 2.9%?A. June, 2010B. August 2010 C . November 2010 D. January 2011 Questions 20-21 are based on the following graph .20. In which month did China ’ s Monthly Passenger Vehicle Sales drop to about 63% on a year-on-year basis?A. August 2009B. October 2009 C . February 2010 D. March 201021 . Which of the following statements is CORRECT?A. T he growth rate of China ’ s monthly passenger vehicle sales fell most notably in February 2010.B. China ’ s monthly passenger vehicle sales climbed to the peak at the end of 2009.C. From August 2009 to December 2009, the monthly passenger vehicle sales continued to increase in number.D. In terms of the monthly sales volume, June 2010 witnessed the lowest sales volume.Questions 22-23 are based on the following graph .22. According to the graph, in which year does the growth rate drop most dramatically?A. 2008B. 2009 C . 2010 D. 201123 . Which of the following statement is INCORRECT ?A. The sales volume of China ’ s online game industry in 20 08 added up to 20.78 billion Yuan .B. The year-on-year growth rate of China ’ s online game industry is estimated to drop to 9.7% in 2012 .C. The growth rate on a year-on-year basis dropped 9.8% in 2010 than that of the year 2009.D. The sales volume of China ’ s online game industry in 20 14 will climb to an estimated 46.11 billion Yuan.Section C 10%Directions: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer sheet.Questions 24-28 are based on the following passage.Passage OneThere is something apt about a social networking website winning a popularity contest. According to industry data, Facebook overtook Google among US internet users last week, with more visits to its pages than to the search engine. It is a moment to consider the rapid growth of a site whose 400m-plus users outnumber the population of any single country except India and China.The industry data come with a few caveats. The figures exclude visits to other Google services, such as YouTube and Google Mail. They omit searches carried out in a box on a browser toolbar. Also, the number of visits is just one measure of internet take-up: counting unique users – visitors rather than visits – gives a different profile. Still, it highlights the momentum behind Facebook as it displaces Google. from the weekly lead it has commanded on this measure since September 2007. Advertisers find Facebook appealing too. It enables them to reach a mass audience, as television does, but with the extra benefit of much greater targeting. Consumer brands could easily extend their presence beyond the fan pages that already exist. Moreover, a social site provides consumers who visit for much longer than they would use a search engine. So increased advertising, and perhaps ways to allow users to shop through the site, should enable Facebook to move from positive cash flow to making profits.It will need to tread carefully. There is a risk for advertisers – and for the site – if Facebook moves to become commercial in a way that users resent. In amongst personal information, advertisements are more likely to strike a jarring note.The high-growth phase means that Facebook can take its time developing ways to increase revenues. The key must be to find ways that bring practical benefits to those who visit the site. There is an intrinsic stickiness about a site where users have assembled their own material, but if people stop updating their pages and social networking takes a new form, then winning users back is a hard task.What the data do not show is that search engines have had their day. Google's core search advertising business rebounded in the final quarter of 2009, and the group is preparing for renewed growth. Moreover, there is a straightforward reminder of how fragile the fortunes of social networking sites can be: the site that Google overtook in 2007 to become most popular in the US was MySpace – which is now seeking a new role as social users have moved elsewhere.2 4. What is the reason for MySpace ’ s with drawn from the role as social networking site ?A. It is overtook by other social networking site like Facebook.B. It has lost its social users.C. It has introduced in too many advertisements .D. It has become a profit-making site.25 . Which of the following is NOT true ?A. Facebook users outnumber that of Google.B. Yourtube is one of Google services.C. Before this week, Google had lead all other websites on the measure of visits since 2007.D. Facebook is a social networking site.26 . The word “ stickiness ” in the penultimate paragraph probably means “____”A. The website is dirty and making users feel uncomfortable.B. The website often brings its users into situation embarrassing .C. The website, in essence, is difficult to tackle with.D. The website is attractive and makes users want to look at it for a long period of time27 . Which of the following is not the reason that Advertisers find Facebook appealing ?A. Facebook can attract a lot of audience .B. Facebook can help to target customers-to-be.C. Facebook allows more chances for the ads to be noticed.D. Facebook is able to move from positive cash flow to making profits.28 . T he author’ s attitude toward the development of Facebook is .A. positiveB. negativeC. objectiveD. Information is not enoughQuestions29-33 are based on Passage Two.Passage TwoAS EXECUTIVES from Toyota, including the firm’s boss, Akio Toyoda, squirmed before their tormentors in America’s Congress this week, there was little public gloating from rival carmakers. Although it is Toyota that is currently in the dock after a crushing series of safety-related recalls across the world, competitors are only too aware that it could be their turn next. After all, there is not a single bigcarmaker that has not modelled its manufacturing and supply-chain management on Toyota’s “lean production” system.That said, there is a widespread belief within the automotive industry that Toyota is the author of most of its own misfortunes. In his testimony to the House oversight committee on February 24th, Mr Toyoda acknowledged that in its pursuit of growth his firm stretched its lean philosophy close to breaking point and in so doing became “confused” about some of the principles that fi rst made it great: its focus on putting customer satisfaction above all else, and its ability “to stop, think and make improvements”.James Womack, one of the authors of “The Machine that Changed the World”, a book about Toyota’s innovations in manufactur ing, dates the origin of its present woes to 2002, when it set itself the goal of raising its global market share from 11% to 15%. The target was “totally irrelevant to any customer” and was “just driven by ego”, he says. The rapid expansion, he believes, “meant working with a lot of unfamiliar suppliers who didn’t have a deep understanding of Toyota culture.”By the middle of the decade recalls of Toyota vehicles were increasing at a sufficiently alarming rate for Mr Toyoda’s predecessor, Katsuaki Watanabe, to demand a renewed emphasis on quality control. But nothing was allowed to get in the way of another (albeit undeclared) goal: overtaking General Motors to become the world’s biggest carmaker. Even as Toyota swept past GM in 2008, the quality problems and recalls were mounting.The majority of those problems almost certainly originated not in Toyota’s own factories, but in those of its suppliers. The automotive industry operates as a complex web. The carmakers (known as original equipment manufacturers, or OEMs) sit at its centre. Next come the tier-one suppliers, such as Bosch, Delphi , Denso, Continental, Valeo and Tenneco, who deliver big integrated systems directly to the OEMs. Fanning out from them are the tier-two suppliers who provide individual parts or assembled components either directly to the OEM or to tier-one suppliers. (CTS Corp, the maker of the throttle-pedal assemblies that Toyota has identified as one of the causes of “unintended acceleration” in some of its vehicles, is a tier-two supplier whose automotive business accounts for about a third of its sales.)On the outer ring of the web are the tier-three suppliers who often make just a single component for several tier-two suppliers. Although there are literally thousands of tier-two and tier-three suppliers around the world, their numbers have been culled over the last decade as the OEMs and the tier-one firms have worked to consolidate their supply chains by concentrating business with a smaller number of stronger companies.Toyota revolutionised automotive supply-chain management by anointing certain suppliers as the sole source of particular components, leading to intimate collaboration with long-term partners and a sense of mutual benefit. In contrast, Western carmakers tended either to source in-house or award short contracts to thelowest bidders. The quality Toyota and its suppliers achieved made possible the “just in time” approach to delivering components to the assembly plant. In his book, Mr Womack quotes a Toyota supplier: “We work without a safety net, so we can’t afford to fall off the high wire. We don’t.”Most big car firms now operate in a similar way. Ford, for example, will often work with a tier-one supplier for up to three years before a new model comes off the production line to ensure that the design and manufacturing of important components is sound. So-called cross-functional teams from both firms strive to eliminate defects. Rather than always going for the low bid, carmakers now look at the total cost of a component, including potential interruptions to production and, further down the line, customer warranty claims if quality is not up to scratch.By and large, the relationships between the OEMs and the tier-one suppliers run smoothly. When problems do crop up, it is usually with the tier-two and tier-three firms. A senior purchasing executive at one carmaker says that consolidation, the need to trim capacity and the shock to demand that began in mid-2008 have put the weaker parts of the supply chain under great strain: “Some of these are quite fragile businesses. There’s a need for visibility, but we don’t always have it. If something goes wrong, we need transparency and speed of communication to make sure it doesn’t get to the customer.”A consequence of Toyota’s breakneck expansion was that it became increasingly dependent on suppliers outside Japan with whom it did not have decades of working experience. Nor did Toyota have enough of the senior engineers, known as sensei, to keep an eye on how new suppliers were shaping up. Yet Toyota not only continued to trust in its sole-sourcing approach, it went even further, gaining unprecedented economies of scale by using single suppliers for entire ranges of its cars across multiple markets.A senior executive at a big tier-one supplier argues that although Toyota’s single-supplier philosophy served it well in the past, it took it to potentially risky extremes, especially when combined with highly centralised decision-making in Japan. “There’s a trade-off ,” he says. “If you don’t want duplication of supply you have to have very close monitoring, you have to listen to your supply base and you have to have transparency. That means delegating to local managers. With Toyota, it works well at the shop-floor level, but thing s break down higher up.”In the aftermath of Toyota’s crisis, the industry is now asking itself whether sole-sourcing has gone too far. “It may be safer not to have all your eggs in one basket, but to have maybe three suppliers for major components who can benchmark each other,” says another purchasing manager. Until very recently, Toyota was the peerless exemplar. For now, at least, it is seen as an awful warning.29 . Which of the following best de fines “ lean production system ”?A. The production system is less wasteful and more efficient.B. The production system is not duplicated.C. The production depends solely on one big supplier .D. All of the above .30 . According to James Womack , which of the following was discovered to be the cause of Toyota ’ s crysis ?A. It lacks close monitoring.B. It is driven by its goals of expansion.C. It is self-complacent.D. It depends on one supplier.31 . When did Toyota vehicle recall begin to alarm its leaders ?A. 2010B. 2002C. 2009D. 200532 . With respect to the crisis, what are the advantages of Toyota ’ s supply-chain management?A. More efficient in time.B. More secured in quality.C. With a net of trust and safety.D. More money saving.33 . Wh at is the possible meaning of “ trade off ” in the penultimate paragraph ?A. Buy and sell.B. Sell away.C. Exchange.D. A balance between two opposing things.Section B Business Writing 20% (20 minutes)You are Michael Leung . You bought 2010 Camry three weeks ago from Toyota, and now you found your car was in the recall list. So write a complaint letter to Toyota and tell the person concerned this:1) Describe to him the item you bought .2) Tell him what ’ s wrong and what troubles this recall has brought to you.3) Say what you want done to remedy the situation , for example, a refund or repair, or a temporary car.Write 100- 120 words.Write on your Answer Sheet.Module IIIBusiness Knowledge and Translation 25% (30 minutes)Section A 10%Directions: Translate the following business terminologies into Chinese and briefly define the terms in English.1. FOB (shipping)TranslationDefinition:2. Direct investmentTranslationDefinition3. L/CTranslationDefinition4. DumpingTranslationDefinition5. Dividen dsTranslationDefinitionSection B 15%Directions: Translate the following passage into English and write the English version on the Answer Sheet.中国官方统计数据显示，中国2月份房屋销售价格同比上涨10.7%，涨幅较1月份的9.5%有所扩大。

全国商务英语专业四级考试样题答案附录2全国商务英语专业四级考试样题答案TheNational Test for Business English Majors-Band 4(Sample Test Key)Part I Listening Comprehension（35%）Section One（10%）1-5 CBACASection Two（10%）6. the biggest rise7. Government's stimulus8. inflation9. gross domestic product (GDP) 10. inequalitySection Three（15%）Ormore than half the people who left school in 2008 without matriculating couldn't find full-time work or a place in further study.12. It's a milder economic downturn than the recessions of the early 90s and the early 80s, but it shows a larger, more complex, more troublesome picture. And the impact of it on the labor market might not yet be over.13. ABS study shows that the retail sector fared worse in this mild downturn than it did in the quite severe recession of the early 1990s.Part II Reading and Writing (35%)Sections One to Three (20%)14. B 15. A 16. C 17.D 18. C19. C20. D 21. A22. B23. C24. B25.A26. D27. D28. C29. C30. D31. A32.C 33. BSection Four Writing (15%)March 21, 2010Dear Sir/Madam,My car is 2010Camrey and I bought it just three weeks ago. It is now on the recall list. I’m scared to drive it now, especially because I have two children under the age of 5.As this car was my only mode of transportation, it was crippling for me to be without a car. So I’m writing to ask if the dealership where I bought my car can give me a temporary car (that is not on the recall list), while they fix my Camry. If this cannot be done, I hope that your company will reimburse the cost and inconvenience that such a recall brings to me.I look forward to hearing from you.Yours faithfullyMichael LeungPart III Business Knowledge and Translation (30%)Section One Business Knowledge (15%, 2 points for definition and 1point for translation)1.国内⽣产总值It is the total value of goods and services produced within a country in a year, not including its income from investments in other countries.2.直接投资Investment in which a resident of one country obtains a lasting interest in, and a degree of influence over, the management ofa business enterprise in another country.3.增值In marketing, it makes a product seem more attractive and valuable to customers.4.倾销In international trade, the act of a manufacturer in one country exporting a product to another country at a price below the price of home market or below its costs of production.5.市场占有率It is the proportion of the total sales of that product that is produced by that company.Section Two Translation (15%)The Chinese official statistics say that the average rise in property prices was 10.7 per cent in February. The increase is accelerating from a year-on-year rise of 9.5 per cent in January. However, my friends in Shanghai and Beijing say the rate of price increases of typical housing units is above 50 percent a year and may reach 100 per cent.。

商务英语4机考第二套阅读理解Advertisement ca1、Look at those black clouds! Take ______ umbrella or ______ raincoat with you. （）[单选题] *A. a; anB. an; a(正确答案)C. an; anD. a; a2、33．Body language is even___________ and ___________ than any other language. [单选题] *A．stronger, loudB．strong, louderC．strong, loudD．stronger, louder (正确答案)3、—Can you play the violin at the art festival?—No, I ______. But I am good at playing the drums.（）[单选题] *A. canB. can’t(正确答案)C. doD. don’t4、—______ you speak French?—Yes, I can.（）[单选题] *A. NeedB. Can(正确答案)C. MightD. Must5、—______ do you play basketball?—Twice a week.（）[单选题] *A. How often(正确答案)B. How muchC. How manyD. How long6、I have worked all day. I'm so tired that I need _____ . [单选题] *A. a night restB. rest of nightC. a night's rest(正确答案)D. a rest of night7、What surprised me ______ was that he succeeded. [单选题] *A. most(正确答案)B. mostlyC. almostD. at most8、Mary _______ Math. [单选题] *A. is good at(正确答案)B. do well inC. is good forD. is good with9、——Have you（）your friend Bill recently? ———No, he doesnt often write to me. [单选题] *A. heard aboutB. heard ofC. heard from (正确答案)D. received from10、Words are windows（）you can look into the past. [单选题] *A. through which(正确答案)B. through thatC. whichD. whose11、If you want to be successful one day, you have to seize every _______ to realize your dream. [单选题] *A. changeB. chance(正确答案)C. chairD. check12、You have been sitting on my hat and now it is badly out of（）. [单选题] *A. dateB. shape(正确答案)C. orderD. balance13、_______! Jack,the floor is wet. [单选题] *A. Be careful(正确答案)B. Be careful toC. Be careful forD. Be careful with14、During the Mid-Autumn Festival, family members often gather together _________ ameal, admire the moon and enjoy moon cakes. [单选题] *A. shareB. to share(正确答案)C. having sharedD. shared15、My father and I often go ______ on weekends so I can ______ very well. （）[单选题] *A. swim; swimmingB. swims; swimC. swimming; swimmingD. swimming; swim(正确答案)16、I could ______ control my feelings and cried loudly when I heard the bad news. [单选题] *A. hardly(正确答案)B. ?reallyC. clearlyD. nearly17、There is something wrong with my teeth. I’ve had?a _______. [单选题] *A. toothache(正确答案)B. headacheC. stomachacheD. heartache18、—Do you like to watch Hero?—Yes. I enjoy ______ action movies. （）[单选题] *A. watchB. watching(正确答案)C. to watchD. watches19、_____ the plan carefully,he rejected it. [单选题] *A. To have consideredB.To considerC. Having considered(正确答案)D. Considering20、It _______ him ten minutes to solve the problem. [单选题] *A. spentB. took(正确答案)C. costD. paid21、He always did well at school _____ having to do part-time jobs every now and then. [单选题] *A despite ofB. in spite of(正确答案)C. regardless ofD in case of22、Thank you very much. You gave us ____ our factory needed. [单选题] *A. informationB. informationsC. the information(正确答案)D. the informations23、Which is _______ city, Shanghai, Beijing or Chengdu? [单选题] *A. largeB. largerC. largestD. the largest(正确答案)24、I walked too much yesterday and （）are still aching now. [单选题] *A. my leg's musclesB. my leg muscles(正确答案)C. my muscles' of legD. my legs' muscles25、In winter, animals have a hard time_____anything to eat. [单选题] *A.to findB.finding(正确答案)C.foundD.to finding26、—I can’t always get good grades. What should I do?—The more ______ you are under, the worse grades you may get. So take it easy!（）[单选题] *A. wasteB. interestC. stress(正确答案)D. fairness27、_________ we don't stop climate change, many animals and plants in the world will be gone.[单选题] *A.AlthoughB.WhileC.If(正确答案)D.Until28、_________ along the old Silk Road is an interesting and rewarding experience. [单选题]*A. TravelB. Traveling(正确答案)C. Having traveledD. Traveled29、John had planned to leave but he decided to stay in the hotel for _____ two days because of the heavy rain. [单选题] *A. otherB. another(正确答案)C. the otherD. others30、There _____ wrong with my radio. [单选题] *A. are somethingB. are anythingC. is anythingD. is something(正确答案)。