BEC中级口语第二,三部分素材

BEC商务英语中级口语的对话训练素材英语口语本身就是大家比较头疼的部分，假如再加上商务英语，那么你该怎么办呢?答案当然是勤于练习了，熟识之后才能变成习惯，才会印在脑子里。

下面就是BEC商务英语中级口语的对话，有兴趣的伴侣大家一起来练习一下。

(1)A：You could save a lot if you would order a little more .B：How could we do that ?A：We offer a discount for large orders .B：Let me take another look at our requirements .A：假如你单子下得多一点，可以省不少的钱。

B：怎么说呢?A：我们对大量订购有打折。

B：那我们看看我们的需要量有多少(2)A：Your prices seem a little high .B：We could make them lower for you .A：How ?B：If you order in large lots ，well reduce the price .A：你们的价钱高了一些。

B：我们可以算你廉价一点。

A：怎么做呢? B：假如你大量订购，我们可以降价(3)A：We can offer a 10% discount for orders over 10000 pieces. B：Im not sure we can use that many .A：It would represent quite a savings .B：Ok，Ill see what I can do .A：订购一万个以上，我们可以打九折。

B：我怕我们用不了那么多。

A：这省下的可是一笔不少的钱哩。

B：好吧，我考虑考虑吧(4)A：Why are there three prices quoted for this part ?B：They represent the prices for different quantities.A：I see .B：The more you order ，the more you will save .A：这种零件为什么有三种不同的报价?B：那表示不同的量有不同的价钱。

BEC中级口语第一讲Ⅰ Presentation ExamplePART 2: Mini-presentationA: WHAT IS IMPORTANT WHEN…?Selecting applicants for a jobW orking experienceP ersonal qualitiesSample 1I choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I am concerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants who can speak one or more foreign languages will have a better chance to get the job.Sample 2As we all know, the criteria used by HR professionals in screening and selecting applicants normally include such factors as working experience, personal qualities and communicative skills.Firstly, we pay a lot of attention to working experience of the applicant. A person with a solid record of related experience is more likely to fit in with a new company. Therefore he or she can be trusted to fulfill the tasks and solve the problems in a more professional and competent way.In addition to this, we also look at the personal qualities of the applicant. Does he or she has integrity, perseverance or ‘can do’spirit? Surely any organization can benefit from the reliability, devotion and enthusiam of its employees.Finally, good communicative skills such as interpersonal skills and team spirit are also becoming an important precondition in selecting qualified employees.B: WHAT IS IMPORTANT WHEN…?Preparing for a job interviewS tudying the job advertisementFinding out about the companyBefore you go for an interview, you must make preparations so as to face the interviewer with more confidence. They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat.”Finally, you should also prepare yourself psychologically and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.Ⅲ Presentation Discourse Management1.Opening SentenceWell, I’d like to make a short/brief/mini/one-minute presentation on the topic…2.Body （一般讲2-3个要点，根据语速和知识点调整）First,…Second….Third,…3.Closing SentenceAnyway, that’s why I think so.Thank you very much.Thank you for taking your time.Thank you for listening.第二讲Ⅰ ConversationPART 1: Exchange personal informationanswering questions, responding to a comment or participating in an exchange or greeting.Activity 1:Asking each other’s name (including spelling), hometown, occupation, hobbies*（必考）Further probing: describe your hometown (location, city, town, village) climate, population, etc.Further probing: describe your occupation/ or major (if student), likes and dislikes about your occupation.*Further probing: asking each other about marital status/ with or without boyfriend/girlfriend. (X)Asking for opinion on married/single life, which is better? (X)Further probing: asking each other about hobbies.*My registration number is…Weathers a good place to TransportationEnvironmentHousing:Houses arepricey/dear/costly in this areaThe night life of SH is much moreexciting and much more dynamic than that ofBJ.Local people hospitable,generous, frendly), Localgovernment(economic development zone)The competition for a good job inthe employment market is competitive.Resorts (historical cites, newlydeveloped area)Atmosphere(r elaxed,stressful)I majored in… , and minored in…Ever since I came to college, I tookinterest in…Job Satisfaction：Interesting &challenging，Traveling opportunity，Training (career development)，FinancialbenefitsParticular reason，Cultivate ahobbyOutdoor activities:Work out=exerciseRecharge the battery: Attend atraining course，Read various books, forexample…Chat online，Watch TV（Commercial,Teleplay, Educational programs,Amusementprograms）Music: classical / light/ pop /jazz / blues folkFine arts (Abstract painting / oilpainting)I prefer doing…, (most of time)I’d like to ...or .... If time is enough,I’ll ....I am fond of ... .. is a good wayof learning and a good way of ....第三讲Bus / taxi / cab / private car / subway/Tube underground / tramTime efficiency / safety / moneylight way / subway / airportIt would be fast developing in 15 yearstime and will cover everywhere in Beijing. Itwill be really convenient.hotel/motel/villa/apartment/flat(BrE)/dormcity breaks, beach holidayssun-tanned / fast-tanned centercamping camp or tentDomestic travel, Sight seeingHi-tech, Local Area Net, internet,database system, fax, Well equipped conferenceroom, sound-proof, multi-function hall,video-conferencing, tele-conferencingIt depends (on the differentcircumstances).If you fix a deal which is worth $1000000,in that case, your company will pay for you tolive…If you go ther e for only $2, it’simpossible.abroad?(Why? Job title，Job responsibility，Job satisfaction training productivity profit motiv ationBut: training cost money, time, staffopportunity cost，internal conflictbroaden one’s horizon, experience …is quite an experience to me.…is a real eye-opener打开眼界culture messengergo abroad, look for a job, hunt for a job, study further, post graduate knowledge preparation: attend training course psychological preparation: be mature improve interpersonal skills It is not quite possible. I am sure I am the right person for the post. Find sth. In common, diversity Honest and have good interpersonal skills Cooperation and friendly atmosphere,Mutual trustⅡ Conversation TopicsAsking about personal views.1. Why do you study English?2. Why do you want to study business?3. What do you think of some modern methods of payment (creditcards, cheques, banktransfers)?4. What role does the computer play in modern business?5. What are some necessary steps for preparing a business trip overseas?6. Which kind of office would you prefer to work in, cellular or an open-plan office?7. What do you think of international trade?8. How to deal with customer enquires on the phone?9. Transportation: (What is your usual means of transportation? Compare the variousmeans of transportation)10. Health and safety in the workplace (How to ensure a healthy working environmentfor employees? What are some health hazards in the office/factory shop? What safety measures should be adopted in the workplace?)11. How to keep a balance between growth and environment protection?12. Radio and TV (What are your favorite/TV programs? Why?)13. What kind of role does advertising play in promoting your products/services? Whichform of advertising is most effective in your opinion?14. What are the required qualities of a modern manager?15. What do you know about flexible time?第四讲Ⅰ Life English ---- Talking about money1． If you have money, you can easily make money. Money makes money. Money begets money.钱生钱 If you are in debt, you lose your self-respect.You lose your motivation.失去动力Your debt continues to grow.You start to worry.You need to borrow more money.You get even deeper in debt.2. Money comes. Money goes. The memory is always there,though.Money talks. Money rules. Money is power.3. Money burns a hole in your pocket.It goes out as fast as it comes in.You’re a spendthrift.Don’t squander your hard-earned money.Put your savings in the bank.Never live beyond your means.不要入不敷出 live within one’s meansBe a good consumer/client. Be a smart shopper. Be a clever buyer.Ⅱ Presentation Topics Team WorkWHAT IS IMPORTANT WHEN…? MANAGING A PROJECTENCOURAGING TEAMWORKKEEPING TO SCHEDULE WHAT IS IMPORTANT WHEN…? CHOOSING PEOPLE TO WORK IN TEAMSVARIETY OF EXPERIENCEPERSONAL QUALITIESKey point: improve working efficiency.This plays a crucial role in the commercial practice in Western world.Explain the importance of team work:a.Teamwork reflects the combined experiences, knowledge, intelligence and viewsof a group of people, so it will definitely improve the quality and efficiency of the work.b.If the participants worked together, it would be easy for them to come up withcreative/original/brand new ideas. This is particularly valuable for a relatively complex work, for the people working in a team, if one of them gets stuck(卡住了) ona matter, others/the rest could chip in their ideas(share their ideas) and get theproblem sorted/solved. But if you work on your own, for instance, you are the sole manager in the department.c.If people did not work as a team, everyone would have to wait for the decisionsmade by the manager and it was not easy to get people to take on responsibility for anything.d. A huge and complicated project is not possible to be completed/done by merelyone person. For instance, 3 Gorges project(三峡工程)-a huge amount of money, 30 million people have to emigrate to elsewhere, a lot of commercial contractse.You will get bored quickly if you work on you own. But if you work in a team…f.Working in a team can increase personal awareness of abilities andcomplementary skills in colleague.How to improve teamwork:Common objective; general ideas; friendly atmosphere; not bossy; patient; good manners; modest; leadership; good interpersonal skills; variety of experiencea.Variety of experience and a broad horizon(开阔的视野)would help totackle/handle/look after/deal with/take care of urgent matters and establish/set up his or her personal prestige. Well-experienced staff are capable of overcoming storms and crises.b.On coming across problematic issues, new or inexperienced staff usually willfeel depressed and even start to panic. One or a number of experienced staff will, in this kind of situation, automatically become the spiritual leaders of the team and can get the issues in question solved(解决问题) quickly.c. A wide range of experiences are important to a team member, because you neverknow what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out the problem with your knowledge which is based on your past experience.Personal qualities:a.The basis of the team work is mutual trust and friendly atmosphere.b.Good manners, not too bossy, patient, modest, leadership, good interpersonalskills.Project ManagementWHAT IS IMPORTANT WHEN…?MANAGING A PROJECTENCOURAGING TEAMWORKKEEPING TO SCHEDULEKey points: Team work, time pressure (keeping to the schedule)Time pressure:a. A well-designed schedule can clarify yourself to(使某人非常清楚)the project.You should ensure/guarantee that you would be running before the schedule rather than after it. (ahead of/on /behind schedule, meet/keep the deadline)b.Time is always of essence for a project.(of great significance=significant)c.Failure to keep to the schedule will result in/cause late completion.te completion will lead to: civil litigation(民事诉讼), injured party willbecome entitled to claim (有权提出索赔)compensation/entitled to sue the breaching company.e.When the project is being processed/in the course of carrying out the project,there will be a lot of commercial activities involved. Such as investment banks advance cash; raw material supply, planning permission, sub-contract/outsource. Failure to stick to the schedule will affect above matters.CompetitionWHAT IS IMPORTANT WHEN…? DEALING WITH COMPETITIONPRICING POLICIESADVERTISING STRATEGIES WHAT IS IMORTANT WHEN…? SETTING PRICES FOR NEW PRODUCTSPRODUCTION COSTSCOMPETIORS’ PRICESKey points:Pricing; Advertising; Production costs; Competitor’s price; Marketing; a wide range of services and products/ product diversificationPricing:a.(For a consumer): all consumers would like to go for(追求)higher quality andless expensive products(价廉物美). It is a common sense.b.(For a manager): correct pricing policies can capture a large number ofconsumers in a short period of time.c.For a newly established company: correct pricing policies are particularlyimportant for newly established businesses. The major task for them at the early stage is to draw the public attention and make their company and their brand known to the public. When a new product is put into market, there may be very few people knowing/who know about it…(e.g.Thai curry source)Competitors’ price:a.Once a new product is put into market, it will immediately face the competitionfrom rivals. The price war sometimes can be incredibly fierce and crude.petitors’ price will mirror(反映)the consumers’ attitude about certainproducts and the satisfaction about their prices.c.If you fixed the price higher than your rivals without higher quality ofservice, you might soon find yourself in an unfavorable situation.d.Correct pricing policies could also defeat some competitors in a short periodof time. For example: Safeway, Tesco price war against all small bread manufactures.In this case, Safeway and Tesco fixed their price for 7p per loaf, which is 23p cheaper than their competitors’ offer. As a result of this, in 35 days time, most of their competitors went into liquidation/go into insolvency/go bankrupt.Advertising strategies:a.The fundamental task for a company is to make its products and itself knownto the public. There are many ways to achieve this, advertising is the most important one.b.Advertising through different media can cover nearly every corner in the world.The main channels are:TV;Radio;Internet;Newspaper; Poster;Magazine;Short message(send a text on the cellphone)c.The advantage/point of advertising is not only about propagandizing yourcompany but also competing against/with your rivals. A company, through proper advertisements, can manage to introduce the advantages of their products comparing to their rivals’, and therefore convince the consumers that their products would be the right choice. For instance, Car manufactures can put in their new designs to the ads,e.g. ABS, double airbags to convince the prospective customers that their cars are saferthan others.第五讲Ⅰ Life EnglishTalking about time1. How are we doing for time?Do we have time for that?How much time do we have left?Are we on schedule?Do we have time?Are we making good time?2. Times flies by too quickly.Time passes by too swiftly.Time waits for no man.Enjoy life while you’re still young.Don’t miss any opportunity.Don’t pass up any good chances.3. Time is important.Time is valuable.Timeis precious.Do as much as you can every day.Take every opportunity and chance givento you.Don’t waste any time.Ⅱ Presentation TopicsMotivating staffWHAT IS IMPORTANT WHEN…?MOTIVATING STAFFFINANCIAL BENEFITSCAREER DEVELOPMENT OPPORTUNITIES WHAT IS IMPORTANT WHEN…? INTRODUCING A REWARD SYSTEM FOR STAFFPURPOSE OF THE REWARD SYSTEMTYPES OF REWARD OFFERED WHAT IS IMPORTANT WHEN…?AIMING TO REDUCE STAFF TURNOVERFINANCIAL INCENTIVESCAREER STRUCTUREKey points: Financial benefits; Career development/structure; reduce staff turnover Financial Benefits:a.Managers, company owners and supervisors have always been frustrated andbewildered by employees with little or no motivation.b.Staff always want reward for their contribution to the company and what theyare worth. Such factors are just like market forces. The fundamental reason of looking for a job is to get pay. Staff do the job what they are paid for. However, quite often, the staff work overtime under their managers’ demand. If the company fails to give proper financial benefits staff might subsequently feel not being fairly treated, and therefore frustrate their enthusiasm for their work.c.Staff want some sort of recognition for the job that they do. Correct financialbenefits plan will arouse their enthusiasm; otherwise they would feel being ignored.d.The job that the staff are doing is not always interesting, or the workingenvironment may not be pleasant, or their colleagues might not be very helpful and cooperative. In this kind of situation/under the kind of circumstance, the staff would become stressful and uninterested in their job. Correct financial benefits can normally distract staff from their dissatisfaction with….Career development/structure:a.Job-hunting is always a two-way process. On one hand, the employees look fortheir ideal jobs, on the other hand the employer, at the same time, look for competitive people. An employer has a number of methods to attract the best people into its business.Such as high pay, traveling opportunities, company cars and training/career development opportunities.b.Good educational background is not the only element that the future employerswill take into account when they look for someone in the job market. Postgraduate qualifications and professional trainings are equally or even more important than the higher education degrees. When the HR managers only have 30 seconds to go through each applicant’s CV, the sector that will catch their eyes are normally your qualification and professional training experiences, which show whether you suit their vacant positions.c.Nowadays, very few people would like to go for that kind of job-for-life posts.They all wish to have their jobs better and better. If an employee is able to get the opportunities to obtain some sort of professional training during the course of employment, this experience will definitely enhance his value in the employment market and therefore benefits his future job-hunting.d.So in the two-way job-seeking process, while the employer is choosing itsfavorite people, the wise future employee will consider the training and career development opportunities with his/her future employer and try to make himself/herself more competitive in the employment market.Ⅲ Business Dialogu e1) Negotiating a Job OfferEmployer: would you consider an offer of $56,000 per year?Ms. Wilson: What kind of benefits are talking about?Employer: Our standard package includes health insurance, two weeks vacation and a company car.Ms. Wilson: Are these things negotiable?Employer: Uh…not normally. What do you have in mind ?Ms. Wilson: Vacation time is important to me. I would be willing to give up these other items in order to receive more vacation days.Employer: What an interesting idea, Ms. Wilson. Would you also be willing to accept a cut in initial salary?Ms. Wilson: possibly. What do you have in mind ?2) Employee Pay RaiseBoss: You have done an excellent job this year and we are pleased with the results.Employee: I am glad that you have been happy with my performance.Boss: As a result of your performance, we happy to offer you the position of manager.Employee: Does this title come with an increase in salary?Boss: Yes, it does.Employee: Can you give me the specifics?Boss: Your monthly gross salary will increase by $500.Employee: That sounds fair.3） Asking for a RaiseMr. White: So, tell me: what makes you think we should give you a raise?Miss Small: I’ve got several good reasons. I’ve been here several years, my work has proven to be good, and I’ve noticed that people in comparable job sget paid more than I do.Mr. White: Salaries are confidential; how do you know how much money these “other people” make?Miss Small: Well, I’ve noticed all the new cars around here, for one thing.Mr. White: Those are company cars provided to the sales staff for their business trips. Also, some employees receive sales commissions. So good salesmenwill naturally earn more.Miss Small: That’s understandable. Well, rather than comparing my salary with someone else’s, perhaps we could talk about my job performance.Surely you’ve noticed the extra hours I’ve put in recently? If I were beingpaid an hourly wage, with the standard time – and – a – half for overtime,I’d be earning much more.Mr. White: I see you point. However, it might be hard to get a raise approved.Profits were down last quarter, and the whole company is tightening its belt,so anything that affects the annual budget is hard to get approved. But I’lltell you what I’ll do. I’ll give you a one – time bonus for your recent hardwork. And I’ll try to arrange some sort of compensation for any future overtime.Miss Small: That would be very good of you, Mr. White.4）Asking for a RaiseMartin: Mr. Smith, I have been doing some industry research and was shocked to learn that the average salary for a position that is similar to minepays, on average $2,000 more per year than I am currently making.Mr. Smith: What are you basing this information on?Martin: First and secondary research. I hope that you can address thisconcern immediately as I find it very disturbing .Mr. Smith: Yes, I will. We are very happy with performance and want to continue our good working relationship.Martin: I wish the same. As such, I hope you will seriously consider a pay increase.Mr. Smith: Let me take this up with the Director and get back to you immediately.Ⅳ Conversation Notes 注意：1． 考试中不要说 “Pardon?”2． Never say “sorry” in examination! 3． 没听清可用以下说法I don’t quite understand you. Would you explain it a little bit for me? I am not sure what you are getting at. Would you express it in another way?第六讲Ⅰ Life English eating1． I am hungry.I ’m hungry as hell. I’m hungry as a wolf.I’m starving. I ’m starved.I feel like I ’m starving to death. My stomach is empty. My stomach is growling. I could eat like a horse. 2. I ’m really hungry.I ’m feeling weaker by the moment. I need to eat something nutritious. 3. Let ’s eat.Let ’s dig in. Let ’s pig out. Let ’s mounch out. Let ’s chow down.Let ’s indulge ourselves. 4. It ’s delicious.It tastes great.It ’s out of this world. This meal is fit for a king. This meal was made in heaven.I couldn ’t ask for a better meal. 5. I ’m full.I ’m stuffed.I can ’t eat another bite. I ate too much.I need to take a rest. I need to take it easy. Invite sb. to dinner1. It ’s on me.It ’s my treat.Be my guest.Let me pay the bill. Let me foot the bill. Let me pick up the check. 2. Pick your position.Select what you like. Choose whatever you wish. It ’s your choice.It doesn ’t really matter to me. I don ’t have any preference. 3. Can I get you something?Do you need anything? What would you like?I ’d like to invite you out to dinner. Do you have any preference?Are you hungry now, or would you like to eat later?4. I ’m easy to satisfy. I ’m easy to please. I have simple tastes.I don ’t need any fancy food. I don ’t need anything special.McDonald ’s would do me fine, if it ’s OKwith you.5. What do you recommend?What do you suggest?What do you think is best?What’s good today?What’s your most popular dish? What’s this place famous for?Ⅱ Presentation Topics Business PremisesWHAT IS IMPORTANT WHEN…? RELOCATION A BUSINESSLOCAL WORKFORCE AVAILABLELOCATION OF SITE WHAT IS IMPORTANT WHEN…? CHOOSING RETAIL PREMISES TO RENTLOCATIONLENGTH OF CONTRACTKey points: location of the premises; local workforce; rent a premisesLocal workforce:a.Might technology support and skilful workforce are the two crucial elementsleading a modern enterprises to success. So when locating a business, the management people in the business got to consider local workforce.b.Skilful workers are just like the hands of a business, they are the directcreators of company’s profits.c.The diversity of the workforce’s skills will diversify the quality of theproducts. (Swiss watch, Volkswagen cars)d.Skilful workforce is particularly important to hi-tech oriented companies.The hi-tech products require the company to maintain a strong research and development team, which are normally the more valuable assets of the company.e.When locating a business, the managers need to consider whether the localworkforce is capable of producing such a strong R&D team.f.Moreover, cheap local force will certainly reduce the production costs.(Consider why many foreign companies choose China as their manufacturing base) Location of the business site:Consider the following issues:a.Whether it is convenient and easy for raw material supply and transportingout the products.b.Whether it is easy to get access to the electricity, water, gas and othersupporting energy supplies.c.Whether it is convenient for most of staff to go to workd.The property price theree.Environmental issuesf.Planning permissiong.Tax liabilitiesThe length of the contract:a. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to incur, such as assignment, service charges, and rent review clause.MarketingWHAT IS IMPORTANT WHEN…? AIMING TO REACH NEW MARKETSMARKET RESEARCHADVERTISING WHAT IS IMPORTANT WHEN…? ADVERTISING A NEW PRODUCTTARGET MARKETS CHOICE OF MEDIAMarket research:a.Marketing is the performance of business activities that direct the flow ofgoods and services from producer to consumer or user.b.Marketing research is always the first step before the company gets into themarket.c.The fundamental goal of marketing is the satisfaction of consumer needs. Noorganization can survive for long without meeting consumer needs. People will simply not purchase a product or service that they do not need.d.Thus, any organization, if it is to be successful, must proceed from the goalof customer satisfaction and adjust its programs to deliver an offering meeting consumers’ needs.e. E.g. foreign medium and high range car manufacturers did not attempt to enterinto the Chinese market until recent years, because following market researches, they discovered that Chinese consumers, in general, could not afford to buy and maintain expensive cars. …f. E.g. Pizza, Pasta…g.Talking about Market ResearchThe company has done a lot of market research for the product.Can you tell me how a company starts selling a new product?Do you often carry out/conduct market research?What’s objective of market research?One of the purpose of market research is to find out whether there’sa market for the product.We did a detailed market analysis.Market research is actually an analysis of a specific market for a particular product.We have to run the market test for two months.We have a wide product range.The stock market is uncertain at the moment because interest rates are falling.Advertising:a.Advertising is the mos t useful way to propagandize a company’s products andmake them known to the public. Advertising is also the way to get the products orientated.(E.g. whether the products are for female/male market, high earning people or lowearning people. Sports shoes… perfume)b.When advertising a new product, it is essential to consider the target markets.Consumers’ needs in the target market.c.Choice of media: see Advertising Strategies.Ⅲ Business Dialogue1) Market PotentialAndy: Thank you for your interest in representing our product.Janet: I have heard many excellent things about your company and have experienced first – hand the capabilities of your computers.Andy: What are your initial thoughts of our computers in China? Is there。

BEC中级口语考试BEC口语考试分为三部分。

第一部分是考生与考官的交流，着重于个人情况、学习工作、兴趣爱好。

这一部分必须充分准备，但难度不会超过普通的工作面试，且一般不会涉及商务知识。

主要的难点在于第二、第三部分。

第二部分让考生就某一商务主题发表一分钟的演讲，而第三部分中，两位考生就某个商务主题进行讨论。

这两个部分要求较高，第二部分的准备时间仅为一分钟。

第三部分为三十秒。

针对BEC口语出题范围，可将其细分为多个出题领域：职业发展、人事、营销、商务交流、信息管理、物流、金融、公司发展、项目管理、质量控制、竞争、健康安全、战略策划、生产管理、国际商务、交通、商业文化与伦理等，各个击破。

对于每个领域内的经典题型，必须对大量范文作详细分析，总结最常用的话题与理由，体会不同场合变换说法的重要性，克服考生中普遍的理解考题却无话可说的尴尬。

BEC口语考试决不能临阵磨枪，口语是在平时的反复练习中逐渐提高的，想口语考试取得好成绩，考前必须找一个同伴，一同练习口语。

这样可以互相指出缺点，共同提高，事半功倍。

在同伴面前试讲，还能克服心理紧张，提高考试时的自信。

练习时，必须把流利度放在语法之上，不要因为有语法错误而不敢讲。

对于口语来说，流畅地传达想法是第一位的。

语法或句型的不足可在实践中逐渐纠正。

另外，考试时不能过分依赖同伴，每个考生必须有主动性和独立性。

有时，同伴的提示和帮助是有用的，但每个人都应在谈话中力争占主导地位，迅速积极地回答问题。

此外，还要多下功夫背诵一些比较实用的口语化的句子，定期做点口试模拟试题，这些试题可以从网上收集，也可去书店购买。

使用更自然更地道的口语。

语言的丰富化与口语化不是一日之功，但也要总结规律。

比如，用一些语气词如“well，right？”等和反义疑问句可以使语言较为自然。

一些口语化的词组如“ic ing on the cake，sell like hotcakes，ballyhoo，shelf sitter”等也可以给会话增色。

BEC中级-口语第三部分常考话题常考话题真题部分：(1)Staff MagazineYour company is planning to introduce an internal magazine to keep staff informed of company developments.You have been asked to help plan the staff magazine・Discuss the situation togethe* and decide：•what type of information to include in the magazine•which type of staff should contribute to the magazine.Follow-on questions•Do you think magazines are a good way to keep staff informed? (Why?/Why not?) •Do you think companies of all sizes should have staff magazines? (Why?/Why not?) •Is it important for senior managers to contribute to staff magazines? (Why?/Why not?)•Would you like to contribute to staff magazines? (Why? Why not?)•Do you think an internal company website would be a good way of keeping staff informed? (Why?/Why not?)•Do you think magazines for customers are a useful marketing tool? (Why?/Why not?)(2)Video ConferencingThe compeiny you work for is concerned about the amount of time staff spend travelling to meetings in other branches of the company, and is looking at alterndtives.You have been asked to make recommendations about introducing video conferencing. Discuss the situation together, and decide：•what the company needs to know about the meetings that take place at present •what the advantages and disadvantages of video conferencing might be. Follow-onquestions•Would you prefer to have meetings face to face or through video conferencing? (Why?)•In what other ways do you think a company could reduce the need for travelling to meetings? (Why?)•Do you think the time spent on travelling to meetings is always time wasted? (Why?/Why not?)•What do you think are the benefits to staff of business travel? (Why?)•Do you think modern technology has affected the amount of business travel in recent years? (Why?/Why not?)•Do you think video conferencing will become more important for meetings in the future? (Why?/Why not?)(3)Seminars for StudentsYour company has been asked to deliver a series of one-day seminars to a group of business students to help them prepare for working in a large company.You have been asked to help with planning the seminars.Discuss the situation together, and decide:•what kinds of information it would be useful to know about the students •what the most useful topics would be:Follow-on questions•What other preparations might the company need to make for the seminars? •How do you think students can benefit from seminars like this? (Why?) •Would it be more useful at the beginning or the end of a student's course to have advice from a company? (Why?)•What other ways do you think there are for business students to prepare for work? (Why?)•What areas of business would you like to have more experience of? (Why?) •What advantages are there for companies of offering work experience to students?(4)Sales Managers ConferenceYour company is organising a conference for the sales managers working in its offices around the world・You have been asked to help plan the conference.Discuss the situation together, and decide:•what information you will need to send to the sales managers before the conference ・•what activities you could organise to help people to get to know each other better. Follow-on questions•Do you think a company benefits from holding conferences for its employees? (Why?/Why not?)•Do you think you would enjoy going to a conference? (Why?/Why not?)•How important is location to the success of a conference? (Why?/Why not?) •Could it be a problem if several managers in a company are away at conferences at the same time? (Why?/Why not?)•Should a company stop sending staff to conferences if it is having financial difficulties? (Why?/Why not?)•Apart from having conferences, what other ways can companies encourage teamwork among their employees? (Why?)其他常考话题：(1)Organising a st and in trade fairYour company will soon have a stand at a trade fair abroad for the first time. You have been given the job of organising the stand.Discuss the situation together, and decide:•• what information and products you will need to provide on the stand•what staffing requirements the stand will have.Follow up questions:•Have you ever attended a trade fair?•How useful do you think trade fairs can be in promoting a company J s products and services?•Might there be any problems in attending trade fairs?•What other means are effective in promoting goods or services?•Do you think the role of marketing will change in the future?(2)Promotional videoThe company you work for has decided to produce a promotional video about the company and its activities.You have been asked to make suggestions about the video.Discuss the situation together, and decide:•which aspects of the company should be shown in the film•which members of staff should appear in the film.Follow-up questions:•Have you seen examples of effective promotional videos?•What are the advantages to a company of having a promotional video?•What other forms of promotion are effective?•Might there be some forms of promotion which would not be effective?•Do you think technology is changing the ways companies promote themselves?(3)Program for New StaffThe company you work for would like to introduce a full programme of training for new staff・ You have been asked to help prepare the programme・ Discuss the situation together, and decide:•what should be covered in the training programme•how else new staff can be helped to settle into their jobs as quickly as possible(4)Negotiating DealsYou are the regional salesperson of a newly-established computer company. You havebeen asked to negotiate deals for the sale of the new range of computers・Discuss the situation together, and decide:•what are the selling points of your new range and how to display its advantages to "the potential customers•what are the details of the products, e. g・ special offer, price and delivery time.(5)CustomeT NewsletterYour company would like to introduce a newsletter to send to its customers regularly ・ You have been asked to co-ordinate the project.Discuss the situdtion together, and decide：•what kinds of articles and information should be included in the newsletter •what the newsletter should look like and how often it should be produced。

bec中级口语指导汇总bec中级口语指导(1)WHAT IS IMPORTANT WHEN ……?Negotiating a contract with a customerl Customer needsl Available budgetl【词汇&短语】可持续的 sustainable 共同愿望common desire双赢win-win 建立贸易机会conclude business互惠互利mutual benefit 一致coincides with通力合作close cooperation 报价quotations最新商品价格目录表latest catalogues 履行合同observe the contract商业信誉commercial integrity 国际惯例international practices【句型点击】I have some comment on…..The products meet with great favor.How to precede with 怎样来进行How to put…. Into practice….【参考范例】If I am negotiating a contract with a customer, I will firstly take the customers’ needs into consideration. The reason is very simple. It is the basis of the undergoing negotiation; we are sitting around the negotiation table because we need something from each other. It is our common desire to conclude the business.On the other hand, the success of the negotiation dependson the available budget. Without financial support, all the rounds of discussing and bargaining won’t make any sense. That is why it is an international practice to consider about the budget first and reasonable design of the contract comes after that.Besides the above mentioned points, long-term cooperation is also an essential element. Although the well-being of our own party is the main concern of us, we should insure that the prices we offered are very favorable, or we may even make some readjustment in our offer if the customer insists. The drive behind these behaviors is that sustainable profit and win-win outcome will make sure the contract can be held good for a long term. That is why we ought to make it our permanent principle to honor the contract and maintain commercial integrity.bec中级口语指导(2)WHAT IS IMPORTANT WHEN ……?Working as a teacherl Sharing expertisel Deciding responsibilitiesl【词汇&短语】求助于 resort to 零碎的piecemeal处理tackle with 前提premise倾向于apt to 灵活的策略flexible policy指派assign 唤起情绪invoke有机的，整体的organic 同时simultaneously【句型点击】The prim e concern is… 首要考虑是..Given this premise…. 基于这样的前提Be expected to…【参考范例】When working as a teacher, the prime concern is sharing expertise. The need of the students should receive careful consideration. Through systematic training and teaching, the students should be able to resort to the professional skill of the teacher for reasonable solution of whatever problem they may come across in working experience.Secondly, the teacher is expected to decide the responsibility of his/her fellowman. In this case, it is better to tackle with the whole thing in an organic way rather than a piece meal basis. In other words, the person on the teaching position should be crystal clear of the strength and weakness of every student and assign them to the right positions based on this judgment. Given this premise, the whole team can work in an efficient way.Another crucial issue is how to monitor the students. Here we should adopt a flexible policy. It takes wisdom to let the students know that their behavior will be noticed b the supervisor and simultaneously to invoke the creative spirit out of them. In this way, we can improve the behavior pattern of the students and make full of their potentialities.bec中级口语指导(3)WHAT IS IMPORTANT WHEN ……?Considering setting a staff canteenl Employee’s opinionsl Cost to the companyl【词汇&短语】至关重要的crucial 策略战术tactic能被利用的available 注意be aware of….交换意见compare notes 或者alternatively长期预定long-tern reservation 可行性feasibility以员工为中心的employee-oriented 建筑，建造construction 【句型点击】As far as…..c oncernedWith respect to….关于….To be specific 具体来说Be supposed to….Conserve no effort to…【参考范例】With respect to setting up staff canteens, I suggest that we should be aware of the following four factors. To start with, employees’ opinions are supposed to play a crucial role. Undoubtedly, we should conserve no effort to meet the needs of the employees. We can benefit a lot from this employee-oriented tactic. To be specific, we can compare notes with employees from different departments, or, alternatively, we can make them vote for a decision.Secondly, the cost of the company deserves to be taken into consideration. If there can be other more economic options, why bother to build an extra canteen? I mean, if the company can make a long term reservation with a restaurant probably, it saves time and money.Thirdly, the financial situation tends to interfere in the decision making. If building a canteen is a better choice compared with ordering foods from restaurants in the long run, we still have to consider the expenses in building the canteen--------an undergoing construction is a big deal for the company anyway. Lastly, the location of the canteen is also quite important. If you want to build a canteen, there should be space available for it.bec中级口语指导(4)WH AT IS IMPORTANT WHEN ……?Managing changeClear objectivesCommunication【词汇&短语】企业目标 business goal 蓝图 blueprint核心竞争力core competence 与时俱进keep pace with time 大的市场份额The lion’s share【参考范例】In this information age, the capacity to manage change is becoming increasingly important. Consequently, more and more managers begin to put this issue in the spotlight. In my perspective, when managing change, several factors should be taken into consideration. The first one is to set a clear objective, because it is the blueprint of a company’s future development. Without the guide of a clear objective, one will get lost in the business jungle.The second factor is communication skill. An effective communication can promote cooperation, and communication is usually considered as an inevitable way to effective management.The third one is technology and qualified personnel. They are the core competitiveness of the enterprises and they are the software and hardware that drive the enterprise to work in a full speed. Without them, it is hard to keep pace with the time. The last but not the least, creativity is also important. Even a single innovative idea may be capable of helping an enterprise to take the lion’s share of the market.。

SPEAKING考试流程：Part 1 self-information+ basic question (3 min )Part 2 Mini-presentation (6 min )Part 3 Discussion (5 min )Marking Criteria1、Grammar and V ocabulary2、Discourse Management3、Pronunciation4、Interactive CommunicationGrammar and V ocabulary语法和词汇运用正确得当；避免词汇和句型的单一和重复Discourse Management话语连贯流畅；恰当展开话题Pronunciation发音清晰；语音能让读者听懂；恰当使用重度、停顿等Interactive Communication积极参与谈话；恰当提问和回答使对话进行；有耐心；相互合作（the most important）About Part1常考话题：NameHometownFamilyJob&MajorHobbiesTransportationJobTraining courseFuture planTeamworkPossible Question:1、What is your name?2、Where are you from? Would you say it is a good place to live in?(why)3、Do you come a large family or small family?4、What do you do? What do you like most about your study? (why)5、Do you have much free time? How do you spend your free time?What is your hobby?6、How did you come today?7、What would your ideal job be? Do you think companies shouldprovide training for staff?8、What kind of training course have you ever taken? What do youthink is the most important when you choose a training course?9、What is your future plan?10、What kind of people do you most like working or studying with? (why) What is a good team?Possible Answer例子：1、My name is Wang pin, you can call me /my English name is （每一个问题都不是简单的Yes Or No的回答，答案最好看起来圆满而充实，可以在已回答的问题上扩充一两句，但是要把握好时间。

剑桥商务英语考试中级口语话题汇总为了让大家更好的预备商务英语BEC考试，我给大家整理了商务英语考试中级口语话题,下面我就和大家共享，来观赏一下吧。

商务英语考试中级口语话题一What is important when exhibiting at trade fair?参与展销会需考虑哪些要点?Quality of displayStaff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should make sure that what you display should be of high quality and show the best of your products.Secondly, it is also important to select the right staff. There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to make your display a complete success.商务英语考试中级口语话题二What is important when planning the layout of a stand at trade fair?展销会展位布置需考虑哪些要点?AttractivenessSecurity of exhibitsSpace arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.商务英语考试中级口语话题三What is important when organizing an in-house training course?course contentsparticipants selectedplanning carefullyFirstly, course contents are very important when organizing an in-house training. To ensure all the participants can really benefit from the training course, the contents should be something that the members are interested in and be practical to their work.Secondly, participants selected are also important. That includes trainers and trainees. To ensure effectiveness of the training, you should select experienced and informative trainers to give the course. As for trainees, they ought to be people who can spare time for the training so as to maintain high level of productivity.All this is impossible without careful planning. So you need to plan in advance to ensure a complete success of the training.商务英语考试中级口语话题四Promotion(method/how much discount should be offered/advertisement突出哪些特征) target consumers between X.X and X.X years oldWow, you see now the car industry is changing so rapidly that we can hardly imaging. Only three month passed , and the company brings out another new model of the car, especially whose target consumers ages from 18 to 25 years old.Well, this new product aims to target consumers between 18 to 25 years old .They are young and can be easily attracted by novel things, I mean, we should outline the unique design of the car model, which leaves the impression of fashion on consumers.They would prefer to things which are very eyecatching. However, I wonder if they can afford it for people under 25 years old do not havethat many savings. It’s necessary to convince them that this type of cars is good value for money.Then we are able to make profits from them.So that comes to the problem how to present the car to our target consumers effectively though an advertising campaign.I think TV commercials can meet our needs. For one can it can reacha large number of audience at a low cost per person. For another, television allows creative use of action, color, and sound which that cannot possible in any other medium.In addition, giving leaflets is another way to show them the new model.With both of the ways , I think we can our plan reach the expectation.Let get down to prepare for it.商务英语考试中级口语话题五Location and RelocationWhat is important when relocation a business?What is important when choosing retail premises to rent?Local workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electricity, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn’t locate in a place where there are already a lot of firms. Competition will severely affect a company’s revenue.。

第二辑Test 1Topic A: WHAT IS IMPORTANT WHEN ……?Entertaining clients●Types of activities●Cost[思路点拨]【词汇＆短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢？Well, what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…..The point is that…….Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office.When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we canhave an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful.Cost is anther important factor when designing activities for clients. Higher expenses don’t necessarily to greater satisfaction, and in some cases, the clients will be overwhelmed with our kindness. Therefore, when entertaining clients, sincerity appears to be more important, upon which a long and a steady business relationship is based.Topic B: WHAT IS IMPORTANT WHEN ……?Choosing retail premises to rent●Location●Length of contract【词汇&短语】房东landlord 利润空间profit margin租户tenant 房屋结构building structure可持续发展sustainable development 合同到期exploration of contract繁荣boom prosperity 续签合同renew the contract租金rent 押金deposit【句型点击】●观点阐述Well, it seems to me that…….That’s true, but on the other hand…..●追加观点That’s just what/all I was thinking…..Well, the point I’m trying to make it that……Another thing I want to mention is……【参考范例】When aiming to choose retail premises, you should always put the location on the top of your list. An ideal retail premises should be situated in the downtown district or a big residential area where the sources of the customers is guaranteed, in China, A lot of businessman believe in Fengshui and they think a good location is vital to the success of business.Besides, the length of contract is also an important factor in choosing retail premises because the retailer need time to develop market and customers. A steady and uninterrupted business environment is most desired, and a long-term contract will ensure the retailer’s sustainable development.What’s more, rent and means of payment should never be overlooked, retailers in general have a big cash flow, therefore, a reasonable rent and flexible means of payment are good for their capital turnover. A cooperative landlord is preferred and necessary for a win-win situation.Topic C: WHAT IS IMPORTANT WHEN ……?Deciding on packaging for products●Image●Production process【词汇&短语】包装材料wrapper，packaging material 不可再生资源non-renewableresources 包装设计package design 有利环境的environmental-friendly顾客的青睐customer favor 肤浅的，表明的superficial【句型点击】●自然过渡How shall I put it? 怎么说呢？Actually…..That’s just how I see it …..●个人观点Personally, I think…..Frankly, I think….【参考范例】Packing of products concerns the fate of products because it arouses people’s desire for purchase. When deciding on packaging for products, we should take several things into consideration.First of all, the image catches the eye of potential customers, people are sometimes skin deep when surrounded by a variety of products, their decisions are simply based upon the packaging, therefore a thoughtful design in color, shape and packaging materials is crucial in winning customer’s favor.On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of the products. Increased price will make the products less competitive in a buyer’s market. After all, in comparison with packaging, people are more sensitive to price.Last but not least, our resources are limited and some are even non-renewable. Once the products are opened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them environmental-friendly.Test 2Topic A: WHAT IS IMPORTANT WHEN ……?Selecting staff for promotion●Attitude to work●Current performance【词汇&短语】空缺职位vacancy 人事部personnel行政管理部administration 公关public relations总部head office 工资wages and salaries管理技能managerial skill 职业前景career prospect人力资源部human resources 团队协作teamwork【句型点击】●常用开始语Thank you for your questionThe answer is…Let me start with….In my viewIt is very likely that….●表达观点常用句What I am thinking is….Let me make my point very clear.It is crystal clear that…..There is no doubt that…..I am into the first opinion..【句型点击】When selecting staff for promotion, several factors should be taken into consideration, to begin with, the attitude to the work is one of the most fundamental elements. I believe attitude is everything. It is not uncommon to find workers who have great talents but are reluctant to make full contribution in their position, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certain way so that you can know everyone’s capability.Thirdly, you can’t ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one’scareer. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.Topic B: WHAT IS IMPORTANT WHEN ……?Considering a career change●Further study or training●Opportunities for future promotion【词汇&短语】实际工资real wages 合并merger最终目标ultimate goal 个人收入personal income坏的影响adverse effect 工资价格螺旋上升wage-price spiral 精明的讨价还价交易horse-trading 无形资产intangible assets资格qualification 投资回报return on investment【句型点击】●更倾向于某一个选项I would take …….. as my priority 我会把……..作为我的首选项。

BEC口语材料Part 1 Interview:Sample ScenariosInterlocuter: Good morning. My name is X, and this is my colleague, Y. And your names are A and B?A: Yeah.B: Yeah.I: Thank you. Now, first of all, we’d like to know something about each of you. Ms A, can you tell me a bit about yourself.My pleasure. As you know, my name is A. I’m from Jiangsu Province. I’m now studying in OO University. And I’m majoring in international trade there.I: Thank you. Ms A. Now Ms B, can you tell me something about your ambitions?B: Yes, I am now a student with OO University majoring in business administration.I hope I can get my MBA and join a world famous multinational company. And after I have had enough experience, I am going to start a company of my own.I: Thank you, Ms B. And Ms A, could you tell me about your ambitions?A: A big question for me indeed. I’ve never thought about it, but I bet I’ll work towards a CEO of a big multinational corporation. That’s my goal in life. And that’s why I am spending so much time on English, business English in particular..I: Mr. A, you say you’re spending a lot of time on business English. Do you think business English is difficult to learn?A: Not exactly, though it may be difficult at the initial stage. The thing is that you need to have some business knowledge before you start to learn business English.I: How about you, Ms B? Is it difficult for you?B: Not really. You know, I like English very much, and my major is business administration. So I have always found business English very interesting.* * * *I: Good morning, my name is X, and this is my colleague, Y. And your names are A and B?A: Yeah.B: Yes.I: Thank you. Now, first of all, we’d like to know something about each of you. Miss A, can you tell me something about your work?A: My pleasure. I’m working with APC Inc., which is a US-based company. I have worked there for three years on the international marketing side. I must say that it is avery interesting job. I love my job.I: Thank you, Miss A. Now Miss B, can you tell me about your activities outside college?B: Well, I do a lot of interesting things in my spare time. I often go shopping on weekends，something most of the young ladies like me do that in their spare time. And I have worked part time for several big companies. I think, by doing that, I can have some hands-on experience in business. That’s very important for my future career.I: Thank you, Miss B. And you Miss A, can you tell me about your hometown?A: Hmm…well, my hometown is Nantong. I t lies at the mouth of Yangtze River, the longest in China. It has a population of 5 million. There’s quite some places of historical interests there. And the economy there is growing fast in my hometown. The friendly environment has attracted a lot of investment from overseas.I: Miss B, you said you’d worked for several companies on a part time basis. Is there any other reason for you to work there apart from obtaining some work experience? B: Yeah. Obviously I can make some extra money from that. You know, my mother is now retrenched. It’s really not easy for my parents to support me. And I don’t want to be too heavy a burden for them.I: How about you, Miss A? Are you a part time by any chance?A: Oh, yes. But I don’t work for companies. I teach several private students. I think teaching is a very interesting job, especially when I see my students are making progress. And just as Miss B said, money is an important consideration for me. So I teach for entertainment as well as for cash.Other possible questions:Life:What’s your name? Where are you from? Do you think the place you are living in is an ideal place for living? Where do you like to live, in the city or in the countryside? Do you live near here? How did you come here?Work: Where do you work? What kind of work do you like? Who do you work for? What do you like best about your work? What do you think of your present job? What do you think of working at home? Do you like your boss? What kind of boss do you like best?Study: Where do you study? What kind of subjects do you like best? Do you like your school? How do you like exams at school?Hobbies: What do you often go shopping for? Do you like sports? What kind of sports do you like best? Do you think football is more popular in China than before? What are you hobbies? What kind of extracurricular activities do you like best? Why are you interested in golf?* * * *Part 2 Mini-presentation: (1 min preparation, 1 min talk)The structure of a good mini-presentation:Introduction: one or two sentences. No need to be very long.There are two ways of starting the question in BEC III “how to…’ and ‘the importance of…’，and BEC II questions always start with ‘what is important when doing something’So, for ‘how to…’, you can always start with ‘Well, when it comes to xxing…, quite a number of things can be done.’or ‘Well, as is known to all, it is very important to…The question is of course – how?’For ‘ the importance of…’, you can start with ‘Well, in my view, you should not underestimate the importance of …’ or ‘Well, as is known to all, it is very important to…The question is of course –why?’For BEC II, you can start with ‘Well, when it comes to xxing…, several vital factors must be taken into account. ‘ or ‘Well, as we all know, many factors must be considered when…, the questions is of course – which ones?’Basically, ‘how to…’ asks about methods, ‘the importance of…’ asks about benefits, and ‘what is important when…’ asks about factors to consider.II. Main body: 1st point + development sentences2nd point + development sentences(3rd , 4th points + development sentences) ……During the preparation, you should think of at least two points, in the form of key words or key phrases. Then you make a sentence using the each key word or phrase.There are four common ways to construct a development sentence：Explanation of the point : In this way, To put it another way, In other words, That is to say, …so to speak, …let’s sayStating Reasons : As a result, As a consequence, Consequently, Therefore, Due to, Thanks to, On account ofGiving Examples: Say, For instance, For example, As a good example, By way of example Negative hypothesis : If…notBeginning: First of all, To begin with, For one thing, At the first stage, Initially, The company will begin by…Transition: And, And of course, Then, Besides, On the other hand, But more than that, Not only that, Apart from that, And another thing, On top of that, What’s more, Beyond those, But most importantly, But above all, Last but n ot least, Once…, Having (done)…III. Recapitulation or Conclusion: one or two sentences.All in all, In short, In a word, In brief, To summarise, To sum up, To recap, In conclusion, On the whole, Altogether, In a nutshell, To cut a long story shortYou c an use the pattern ‘While there are also other considerations in… I believe the factorsmentioned above are the most significant ones. ‘ for ‘how to…’ and ‘what is important…’ questions. For ‘the importance of…’, you can use ‘While there are also other arguments why… I believe the reasons mentioned above are the most significant ones. ‘* * * *Sample Mini-presentations:A. III-1. Career Development: how to fill a key vacancyWhen it comes to filling a key vacancy, a company will usually follow the same standard procedure. (开题)It will begin by producing an accurate job description of what it would like the successful candidate to do. （要点1，关键词job description）From this, it can then produce a pro this ideal candidate, which is a list of skills, experience, attributes and so on. （发展1，解释）Having produced this profile, the company must then decide on the best recruitment method to capture a candidate with this profile. （要点2，关键词recruitment method）This might be an internal advertisement or an external advertisement in a newspaper, on the Internet say, even an agency or perhaps a headhunter. （发展2，例子）Having decided on the best recruitment method, the advertisements are then placed or the headhunter contacted and a list of candidates will be then drawn up to be put through the company’s recruitment processes. （要点3，关键词recruitment processes）This might be interviews, psychometric tests or even hand-writing analysis. （发展3，例子）This will then produce the ideal candidate for the company.The company will then have to negotiate terms with this candidate （要点4，关键词negotiate terms）and, hopefully, this will result in terms which are both affordable for the company and attractive enough to get the candidate they want. （发展4，解释）Even though different companies vary somewhat in their efforts to fill open posts, the steps mentioned above are very much the norm rather than the exception in any industry. （结论）B. III-11. Recruitment: the importance of having a good CVWell, in my opinion, you should never underestimate the importance of having a good CV. (开题)To begin with, in the majority of cases, your CV is the employer’s first impression of you. （要点1，关键词first impression）Your first chance to impress your potential employer, let’s say. （发展1，解释）As you should remember to your advantage, you’ve got only 30 seconds to leave a positive impression on someone, whether he is a customer or a potential employer. （发展1，解释）But more than that, your CV also showcases your essential skills in order to compete in today’s job mar ket. （要点2，关键词skills）In other words, it provides an illustration of your skills to organize, summarize, prioritize and present informationeffectively, say, as well as your linguistic and communicative abilities. （发展2，解释）But above all, a CV, by its very nature, also indicates how your qualification and experience match your employer’s requirements. （要点3，关键词qualification and experience）In this way, your prospective boss will be able to reach a sound decision on your suitability for the position. （发展3，解释）Even though employers these days use a variety of selection techniques, such as analyzing your handwriting or psychometric tests, a good CV is still the single most important part of any application. （结论）C. II-13. What is important when choosing a new supplier? Prices and discounts, ReputationWell, when it comes to choosing a new supplier, several vital factors must be taken into account.To begin with, I think we must consider the price of goods first. We can compare the prices offered by different suppliers and choose the one which is more reasonable. Because only if we get the supply at lower price can we make profits. Of course, it would be even better if the supplier can offer discounts to regular clients.Another point we should also consider is the location of the supplier. We’d better choose one who is not too far away from us. If the supplier is too far away, that will most likely increase the cost of transportation.Besides, it’s also very important to consider whether the supplier is reli able. We would never choose those who always deliver their goods late or those who can’t ensure the quality of goods. Because late delivery may bring heavy loss to us, and quality is the lifeline of any business. Otherwise we may lose our own clients. So in this aspect, we must not make any concessions, and lower prices cannot be a valid mitigating factor.While there are also other considerations in choosing a supplier, such as reputation, means of payment, after-sales service, I believe the factors mentioned above are the most indispensable ones.D. II-36. What is important when choosing business premises to rent? Location, Length of contractWell, as we all know, many factors must be considered when choosing business premises to rent, the questions is of course – which ones?From my point of view, we should first take the location into consideration. Some companies choose to locate in office blocks downtown; some would like to be near the largest concentrations of their target customers. It depends largely upon the type of the company in question. Companies that provide services must be located within easy access. So they usually choose those places where there is convenient transportation.Another important facet to consider is the size of the premises. Nowadays, more and more large companies prefer an open, spacious working floor which allows colleagues to communicate and interact freely. Of course, a small company would not rent the whole floor. That will be awaste of space and an unnecessary cost burden.Last but not least, the length of contract should not be neglected. A fixed-term contract is legally binding and can only serve to make your situation worse in times of recession. Whenever possible, flexible contract arrangement should be preferred.While there are also other considerations in choosing business premises, such as rent and facilities, I believe the factors mentioned above are the most indispensable ones.E. III-7. Career Development: The importance of acquiring a range of skills throughout your careerWell, as is known to all, it is very important for a person to acquire a range of skills in the course of his career. The question is of course – why?When he has a range of skills, first of all, he is obviously more competitive than those who don’t and therefore has better chances of surviving a downturn. To put it another way, companies are likely to retain highly skilled staff members even when mass layoff is inevitable.And that’s not the only benefit. A person with a range o f skills is more likely to work his way to the top of the corporate ladder. In most companies, whether or not you have the appropriate skills is a relevant criterion for promotion.On the other hand, it will also be easier for a skilled employee to find a job outside his own company if he is not satisfied with his present job. In this way, acquiring a variety of skills in one’s career offers more professional mobility.So, when all the benefits are taken into account, no wonder acquisition of skills is taken so seriously nowadays.F. III-8. Career Planning: how to assess the career opportunities provided by different types of companiesWell, when it comes to assessing different career opportunities, several vital factors must be taken into account.First of all, the type of company should be taken into consideration. Different types of firms have their own benefits and challenges. In a multinational company., say, you can learn international business management and culture, and as an icing on the cake, you may have more opportunities to travel abroad. However, English is the working language in multinationals. You have to be very good at English to work there. So state-owned companies may better suit some people.Salary should be another important consideration. As everyone knows, multinational companies usually offer higher salaries. But if you have just graduated from college, you shouldn’t be too concerned about that. As a new hand, it’s more important to gain more experience through working rather than earn quick money.After salary, we should not ignore other financial rewards in the form of fringe benefits. Some companies offer housing allowance, car allowance, children’seducation allowance in addition to salaries. Still others provide staff with free health club and cafeteria. And high tech firms often supplement salaries with stock options.Although there are also other considerations in assessing different career opportunities, such as training, location, and good colleagues, I believe the factors mentioned above are the most indispensable ones.G. III-31. Human Resources: how to select the right staff for promotionWell, as is known to all, it is very important to select the right staff for promotion. The question is of course – how?For one thing, qualification definitely counts a great deal. A good qualification, especially an advanced degree, normally indicates high aptitude and a wide range of knowledge and skills. Even though we often hear clichés like ‘But degrees don’t mean everything’, in the real world, qualification actually means a lot.That said, there ARE certain skills and knowledge, or what we call flair, that come only from long-time hands-on experience. So it is only natural that the next thing to consider should be experience. Only by accumulating enough experience can an employee be totally at ease with his duties. Besides, experience can also tell us about his performance, track record, and leadership potential.Well, last but not least, personality should also be a factor in any staffing decision. Different positions require different personal qualities. The highest virtues for an engineer engaged in R & D, for instance, would be meticulousness and creativity. Yet for a sales manager, being energetic and outgoing is much more important because sales managers have to leave a good first impression upon their clients. But for any position, hard-working people are always welcome.So to recap, qualification, experience and personality are the three promotion criteria that we all need to keep in mind.H. III-62. Product Promotion: how to promote an imported brandWith so many people these days making a conscious decision to buy domestic products, the pressure on those companies wishing to promote imported brands is greater than ever before.Initially, a company needs to show how their product is superior to the local equivalents. Maybe it’s better quality; maybe it’s more stylish; maybe it’s better image. Anyway, a company needs to show customers the benefits of being more adventurous in their buying decisions, in order to encourage them to move away from the home brands they currently use.Well, beyond that, if you market a product as something exotic or unusual, say, you’re bound to attract new clients. As you may also have experienced, most people have a strong craving for things novel and unfamiliar. Of course, when the sense ofcuriosity wears off, such a strategy will usually fall short of expectations.Last but not least, cultural stereotypes are also a powerful selling tool. A cosmetics range associated with French chic, for example, is sure to attract customers. And if people are looking to buy a reliable car, there’s no better label than ‘made in Germany’. These national associations can also be exploited at the point of sale. Playing French music in supermarkets, for example, is proven to improve the sales of French wine.All in all, if you want to successfully promote an imported brand, you need to give your customers a good reason to try something a little bit more exciting than their own home brands.I. III-70. Advertising: the importance of stereotypes in advertisingWell, I’m very much convinced that you should never underestimate the importance of stereotypes in advertising.First of all, a stereotype is something enduring and easily identifiable to a whole national group. When an Asian audience see Eiffel Tower in an ad, they instantly conjure up the romantic image of Paris at night. And with that in mind, any product associated with French chic, say, cosmetics, perfume, and fashion, will become an easy sell. As another example, the German Audi designers in white lab coats are obviously obsessed with perfection. And so we can guarantee that any product we buy from them is going to be designed to perfection the moment we see this ad.What’s more, stereotypes can make us feel good about our own value systems or customs. An ad targeted at a British audience might pit a refined Londoner against a brash New Yorker and that’ll give the impression that the product we’re selling is obviously full of taste and discretion. And in this way, stereotypes reinforce the positive qualities in the minds of the viewers.And lastly, stereotypes make good comedy because everybody wants to laugh at other countries and people who are different. A fictitious aboriginal tribe once served as the backdrop for a celebrated cell phone ad. The contrast between the modern and the primitive kept the audience in stitches. And of course, if they’ve had a laugh, they’r e more likely to remember the advert.So to sum up, stereotypes are useful to advertisers because they’re basically a shorthand. You’ve got thirty seconds to get your main selling point across. And with a stereotype you can do that in two.J. III-84. Marketing: the importance of packaging products appropriately In recent years, numerous factors have made packaging an important marketing tool.Increased competition and clutter on retail store shelves means that packages now must perform many sales tasks -- from attracting attention, to describing the product, to making the sale. Among these, the first one is undoubtedly the most crucial function. Companies are realizing the power of good packaging to create instant consumer recognition of the company or brand. Nowadays, in an average supermarket, which stocks 15,000 to 17,000 items, the typical shopperpasses by some 300 items per minute, and 53 percent of all purchases are made on impulse. In this highly competitive environment, the package may be th e seller’s last chance to influence buyers. It becomes a “five-second commercial”. The renowned Campbell Soup Company, say, estimates that the average shopper sees its familiar red and white can 76 times a year, creating the equivalent of $26 million worth of advertising. However, everyone’s favorite success story on packaging involves the ubiquitous red Coke can. Marketers everywhere have emulated but rarely equaled the marketing power of its simple design. More recently, the picture of a smiling Tiger Woods, the golf guru, appears on the boxes of a certain brand of cereals, apparently to convey an image of fitness, energy, and vitality. The effort has not been wasted – its sales tripled in one year.In brief, while good packaging can serve many practical purposes, it is with its utility in effective product promotion that marketers are primarily concerned.K. III-87. Customer Relations: how to maintain customer interest in a company’s products Well, as is known to all, it is very important for a company to maintain customer interest in their products. The question is of course – how?I think there are several ways to do that. For one thing, we should always make sure that we provide our customers with quality goods and quality after-sales service, as these two aspects are indisputably the lifeline of any business. Continuous new product development and innovation in service are also necessary in reinforcing and expanding customer base.Apart from that, enough emphasis should be laid on the feedback from our customers. If necessary, prompt action should be taken to take care of their needs and demands.Finally, if possible we should provide some incentives to repeat customers. For example, we can grant a certain rebate to them if their purchases reach a certain amount. And offering coupons and free delivery to customers are also effective and feasible methods.All in all, we should try our utmost to keep our customers satisfied and fulfill their expectations. Only by doing so can we maintain clients’ interest in our products.L. III-113. Production Development: the importance of R & D to a company To illustrate the importance of research and development to some firms, the level of annual investment in research and development by the top ten listed corporations in the States can serve as a telling indicator: each of these firms typically spends more than $1 billion on research and development per year. The question is, why?First of all, firms invest funds in research and development primarily in order to design new products. For instance, Procter and Gamble’s R & D resulted in its two-in-one shampoo and conditioner technology. This new technology has been used in its famous Pantene, Head & Shoulders products, which now enjoy a significantmarket share in various countries.On the other hand, companies also use R & D to improve the products they already produce. Again, Procter and Gamble has improved the technology of Tide detergent more than seventy times. And not surprisingly, Tide is now the leading detergent in North America.What’s more, R & D can allow one firm a huge competitive advantage and therefore improve revenue streams dramatically. For example, Pfizer, one of the pharmaceutical titans, has successfully obtained patents for such best selling drugs as Benadryl, Listerine and Viagra. In other words, Pfizer now has the monopoly in these lucrative drugs. This ‘license to print money’ comes directly from Pfizer’s R & D activities.In short, firms that spend money on R & D have found to their delight that the benefits almost always exceed the expenses.M. III-130. Health and Safety: the importance of a safe working environment for maintaining staff moraleFirms that create a safe working environment not only prevent injuries but improve the morale of their employees as well. I feel strongly that this is something indispensable for any company.First of all, a safe working environment offers peace of mind to staff members and therefore can significantly motivate staff to enhance a firm’s prod uctivity. As a result, many leading firms, such as Intel and GE, now identify workplace safety as one of their main goals. Not surprisingly, these are some of the best performing firms anywhere in the world.What’s more, a safe environment can reduce the occurrence of workplace accidents, which are usually a source of staff dissatisfaction and low trust in the management. Taking safety measures can enhance staff loyalty and, in turn, moral. For instance, Levi Strauss and Co. imposes safety guidelines not only in its US facilities but also in Asian factories where some of its clothes are made. Starbucks, meanwhile, has developed a code of conduct in an attempt to improve the quality of life in coffee-producing countries, in an effort to buck against sweatshop-like working conditions. These two companies have been rated highly by their employees.In short, if you want to boost morale among your staff, or to put it in plain words, if you want to see enthusiasm, confidence, or loyalty in your workforce, then safety should have your prior attention.N. III-137. International Business: the importance of a global presence for a company With more mergers and acquisitions than ever before, I think it’s becoming quite clear that a company in the future will need to have a global presence in order to compete in tomorrow’s market place. This presence can give a company many competitive advantages.To begin with, say, it can give access to local market knowledge, which can help avoid some very, very expensive mistakes on account of cultural conflicts. The Matsushita Firm of Japan learned this at a price, when they, without knowing the negative connotations of the word in the US, first launched their products under the brand name of “National’. Only when they switched to ‘Panasonic’ did the flat sale become brisk.On top of that, a global presence can spread the risk of doing business. As the saying goes: Don’t put all your eggs in one basket. If a company sells to more than one market, it can survive a downturn in any one of those markets, that’s something for sure.And if a company becomes truly global, the size of the company means it can realize economies of scale, say, in advertising or distribution or shipping. It can also move its production from country to country and take advantage of the best conditions at any given time.So I think, all in all, when these things are taken into consideration, it’s quite clear that any company not looking to establish a global presence in the future may not have a future at all.O. III-138. Business Ethics: how to encourage ethical behaviour from employees Figures show that more and more companies are now reporting their ethical performance and it’s clear, I think, that companies now have to address the issue of ensuring ethical behaviour amongst their staff. The question is of course – how?To begin with, awareness is key. And in order to promote awareness for ethics, the company needs to put ethics high on the training and staff development agenda. The HR department, say, can sponsor some workshops or seminars on business ethics, or even invite some external experts for this purpose.Once these procedures are in place, the company then needs to spell out an official code of ethical practice and ensure that all employees have access to it and can understand it easily. The company then needs to implement an effective and anonymous system of reporting any breaches of this code. Some companies even benchmark their ethical practices against those of industry leaders and see how they’re doing.I suppose it’s also vital that companies ensure that their senior managers set a good example, ‘walk and talk’ so to speak. If they don’t behave ethically why should staff?All in all, whatever measures a company adopts, it needs to make staff understand why ethics is important not just to the company but also to themselves as well.* * * *。

BEC中级-口语第二部分常考话题常考话题真题部分：（1）What is important when…?Trying to attract new staffCompetitive wagesCompany reputation（2）What is important when…?Preparing to go away on a business tripInforming colleagues and clientsDelegating essential tasks（3）What is important when...?Planning corporate hospitalityGuest listType of event（4）What is important when...?Writing a newspaper advertisement for a job vacancy ? Description of t he workExperience needed by applicants（5）What is important when...?Delegating work to othersClear instructionsChoice of person for the task（6）What is important when...?Designing a company websiteType of information to includeDifferent language versions（7）What is important when...?Meeting foreign clients for the first timeForeign language skillsKnowledge of cultural differences（8）What is important when...?Deciding whether to buy or rent office equipmentCostSp eed of technological change（9）What is important when...?Aiming to increase staff productivityOffering bonusesCreating a pleasant environment（10）What is important when...?Aiming to keep good staffPromotion opportunitiesSalaries（11）What is important when...?Organizing a conferenceConference speakersFacilities at conference centre （12）What is important when...?Producing a marketing planIdentifying target customersSetting a budget其他常考话题：（1）What is important when...?Aiming to improve production qualityUp-to-date equipmentStaff training（2）What is important when...?Aiming to improve customer serviceStaff trainingCustomer satisfaction surveys （3）What is important when...?Preparing for a job interviewStudying the job advertisementFinding out about the companypreparing for questions（4）What is important when...?Interviewing candidates for a jobPersonal qualitiesQualifications（5）What is important when...?Aiming to reach new marketMarket resea rchAdvertising（6）What is important when...?Conducting market researchCompetitionCharacteristics of sample（7）What is important when...?Organising a training programmeAvailabilityCost（8）What is important when...?Planning a careerQualificationsFuture trends（9）What is important when...?Choosing a new supplierProduct qualityCostsChoosing suitable transport for a business trip ConvenienceCost-effectiveness（11）What is important when...?Selecting employees for promotion Personal qualitiesCurrent performance（12）What is important when...?Setting up a new businessManagement experienceFinancial backing（13）What is important when...? Advertising a product or service Appropriate mediaCompetition（14）What is important when...? Preparing to attend a conference Information about the speakersPlanning the journey（15）What is important when...? Attracting investmentStrategic planningPublic relations（16）What is important when...? Choosing a business club to join?Numbers of membersMembership fee（17）What is important when...?Finding a hotel for business travelers?Room serviceBusiness facilities（18）What is important when...?Choosing a magazine to advertise a product or service in? Cost of advertisingTarget audience（19）What is important when...?Fighting stressExerciseEntertainment（20）What is important when...?Opening a branch in a new city?The locationThe potential purchasing powerPlanning a presentation?Finding out about the audienceResearching the topic（22）What is important when...?Managing a project?Encouraging teamworkKeeping to schedule。

BEC商务英语中级考试口语归纳整理Part1拖时间技巧well,in my opinionSorry，could you repeat it again?Pat2开头技巧1.When it comes to Ving……The first thing we should consider is the+/+plays a very important2.In addition to(1)++should also be taken into consideration.3.What's more,in my opinion,++is also a very important factor when you……Part3表示赞同Absolutely!I m quite here with uyou are right,it's a very good ideaI can not agree more.Yea,as I was saying……正如我刚才说的表示抱歉I m sorry to hear that……积累句型In my opinion,it is essential that company should ofter training program……It's necessary for our company toI suggest thatWe should also consider/sth should be taken into consideration 1.can.so that,can/will……Company can offer/introduce/provide/offer/set up/establish/ attach great importance topay attention to(flexitime/flexible working hours)so that/in this way……employees will feel less stressed and happier both at work and at homeEmployees can retain a healthy balance between work and life There's less conflict between work and home life2.总结whichHelps/encourages/enables/motivate employees to achieve Which enhances/improve/promote(efficiency)（skills），which contributes to、3.If……sb.will/canIf team members develop a strong awareness of cooperation They wll understand each other's capabilities and limitation Make collective efforts to achieve the common obj ectives/goals and ensure a higher level of work efficiency.4.When……they will/canWith necessary skills,they can deal with the routine work more effectively词组总结主语(our)company Interviewer/recruiting department公司运作与管理Timely communication及时沟通Group Decision making集体决策Mutual trus共同信任full cooperation通力合作time management 时间管理Have a direct impact on the success and failure of the team 对于团队成功与否有直接影响激动员工的做法((motivation)offer extra allowance提供额外津贴[benefit packageset up benefit system建立福利制度{rewarding system) introduce bonus scheme引进福利金项目Introduce more benefit programmes引进更多福利项目Introduce Flexitime/flexible working hours弹性工作时间Flexible benefit programmes like childcare儿童托管Create a pleasant working environment创造和谐工作环境Provide exercise facilities to enhance employees'heam提供锻炼设施增强体质Provide training programmes/session提供培训offer employees opportunity for promotion/promotehigh-potential staff……when employeesget promoted金句Have a better understanding o更好地了解Have a better working performance有更好的工作表现Have a bad influence on company developmentShare a trusting relationship相互信任Feel free to express their views自由表达观点Understand each other's capabilities and limitations了解对方的能力与不足Communicate with each other timely/effectively及时沟通/有效沟通Bring out potentials and creativity of individual激发潜能和个人创造力Make collective effort to achieve the common goals共同努力达到公司目标Ensure high level of working efficiency确保工作高效cooperate with each other more effectively合作得更有效率Balance work and daily life平衡工作与家庭Manage time better更好管理时间Become more organized and feel ease with routine work变得有序且轻松应对日常工作Better ad ust to work pressure更好话应工作压力Strive for long-term prospects and growth力争长远发展Have/undertake the social responsibility to protect the environment承担社会责任保护环境Minimize waste in operations减少浪费Will Pay of获得回报团队合作Teammates队友Well,I think it is a good idea that.Yes,we need to figure out the focus ofYes,I quite agree with youWhen team members are motivated,they can give good pertormance in workNurture team dynamics培养团队活力Drive team success引导团队胜利Form an effective team建立有效率的团队develop employees' motivationimprove communication within the team提高团队沟通Develop strong awareness of cooperation养强烈的合作意识怎样增强团队精神(Promote team spirit）Provide team building games团队建设游戏outdoor activities raft ing/rock climbingOffer training programmes on team building提供团队建设培训Revitalize morale激发士气increase productivity/enable employees to be more productive 增加产量人力资源管理招聘interviewer/candidate/applicantapply for a job/position as申请职位interviewing skills试技能career development职业发展personal quality个人品质The ability to think objectively客观思考的能力招聘广告内容location/name address/telephone/family members time-consuming耗时的company reputaton公司名声affect the satisfaction of影响满意度appraise and improve performance评估和提升员工表现Attach great importance to/pay attention to重视deal with ditterent people和不同的人打交道处理raise questions提出问题招璃员工考虑什么Previous experience经验Job-related skills工作相关技能qualification资质Personality tst like to be challenged/optimistic/solve problem independentlyEducational background教育背景applicants who are well educated is preferableCompetitive wages/high salary招聘启示内容/要求总:The advertisement should be well-designed and cover the general information of our companyon such as time/address/contact details1.Get information of the applicant's family status家庭状况2.Have experience in association with people fromvarious/different backgrounds和不同的人打交道的经验3.The description of applicant's qualification咨询描述4Career needs of the applicants职业要求5specitic salary确切工资basic salary基本工资广告招聘ob advertisement Advertise the post广告招聘Nowadays,advertising is one of the most common methods of attracting applicants招聘方法to fill the job vacancy填补职位空缺1有影响力的当地报纸we can put an job advertisement in the Influential local newspaper or on theinternet/Advertise the job vacancy in the newspaper and magazineone of most effective way of finding approprate candidate recruiting right people2网络招聘esign a recruiting website and advertise the job on the intemet3.business card4代理公司帮助selecting staff is difficult and time-consuming and our manager lack the skills of findingthe right people so ask a recruitment agency company to do the recruitment job for usbe suitable for/be interested inAttract new staff/qualified staf吸引新员工有资历的员工Like to work in a company with good reputation在声誉好的公司工作Form a reliable company image建立可靠的企业形象Company with good reputation usually has good management systems and the space/opportunity forpositon promotion好的管理模式和吾升空间机会Publication出版物applicants申请人Advertisement广告company image公司形象Fill the vacancy填补空位Attract ideal applicant吸引理想员工It is also important to consider advertising fee/costBe around the company s budget在预算之间Newspaper is the most cheapest way of reaching large numbers of readersThe money we invest will surely pay o"投资青定会取得回报publicize our company宣传公司人员流失Reduce staff turnover/keep staff turnover low减少员工流失Career development职业发展talents人Practice惯例业务实践retain留住recruit the best employees Recruit the right/appropriate sta招聘合适的员工It is time for us toto lace the problem and solve the problem, or we will lose more talents and sufferQuit for individual reasons,such as problem concerning family, career growth,space for promotion减少人才流失方法make constructive suggestion建设性意见1.promote high-potential managerial staffs to higher position. 2Hire staff members who are a good match for the positon3Target at the ideal candidates以理想应聘者为目标Ensure candidate's skills match the job确保候诜人4.It is better tor to find out why the candidate left the previous/last job市场营销In order to beat the competitors打败竞争对手Attract existing and potential customers吸引现有和潜在客户Boot the sales of the product增加该商品的销量市场营销的方法1做市场调查dovconduct market research/survey-Aim at target market/potential customers对准市场在客户-identity target customersImprove customer satisfaction顾客满意度2定价pricing strategy/set pnces…reasonable/affordable/competitive/moderatereasonable and competitive价格合理有克争力so that our potential will be more willing to buy our3.online marketing网上广告internet advertisingpublicize product by the intemet宣传产品attract online customers网上顾客4.搞促销carry out sales promotion/promotional activities launch a promotion activity促销provide after-sales service increase customer satisfaction 顾客/enhance brand awareness企业5Launch an advertising campaign打广告6.Free samples免费样品leaflet传单loyalty scheme忠实顾客项目trade show展会。

BEC中级口语第二部分素材★★★In developing new products, I think market research is very important. By carrying out market research, a company can get such information as whether there exists a niche market for a new product, and what are customers＇needs and tastes for the new product, therefore, the new product will sell well when it is launched into market.Next, I think costs are also important. A product＇s cost determines the product＇s price. Other costs like for marketing, advertising and managing will also be involved in. So cutting down the unnessary costs is a crucial step.Finally, screening is also a significant factor, because it separates ideas with potential from those that cannot meet company objectives. Poor screening may lead to product failure.★★★When planning health and safety training for employees, it is important to select the right and related topics. Take chemical training as an example, relevant and important topics should be included, such as the methods used to detect the presence or release of hazardous chemicals, the physical and health problems posed by hazardous chemicals, and the ways by which employees can protect themselves from chemical dangers and so on. High topics achieve purposes.In addition to selecting topics, selecting related staff to attend is also important. If it can serve for target people and meet certain requests, the company can achieve the training purpose.Besides, the length of training and opportunity for re-training can be important as well because safety and health knowledge needs to be emphasized and reinforced from time to time, and lengthy training can be boring and have negative effects on trainees.★★★In cost management, efficiency of production is an important aspect to consider. When introducing a production line, it is important to consult an ergonomics expert and see that it＇s user-friendly and will not cause too much physical stress and strain. Meanwhile, workers should get fully-trained to work more efficiently on the line.It is also important to cut down the cost of raw materials, as to a large extent, it helps to determine the product prices. Cost-conscious companies always seek to work withgood suppliers who can offer quality raw materials with reasonable prices. Low quality materials from suppliers are actually a waste of money.Measures should also be taken to eliminate waste. On top of that, management should develop good benefits system to boost the morale of the workers.★★★When organizing work time, time management skills are important. They are essential skills for effective people. Having clear objectives would help you concentrate on the right things which are important and urgent.In addition, keeping a diary would remind you of all essential tasks to be finished. It＇s a powerful method of organizing yourself and a way of reducing stress. Thus you can tackle problems in order of importance, which allows you to separate important jobs from the many time-consuming trivial ones.Apart from the two points I have mentioned, it＇s also important to get cooperation from those around you. Let your colleagues, spouse, family members, and others know about your efforts to manage a busy schedule, and thus you can be free from interruption.★★★In deciding packaging for a product, it＇s important to choose the colour, texture and design that provide the best image or appearance of the product. A firm can create desirable appearance by designing a package that conveys signals of taste and food content. Many manufactures have upgraded the packaging of their food product to convey high-quality images.Next, I think the health and safety is especially important for food product. When designing the package, we should not only put emphasis on color, size, even graphics, but also the materials of the package whether it is environmentally friendly or not and whether it will contaminate the food inside or not.Finally, I think offering consumers convenience is also important. Packaging should be designed in such as way to make it easier for consumers to open the container and enjoy the product.★★★When aiming to improve customer service, it is very important for a company to train the staff first. By inviting some experts to train the staff, it will improve staff＇s friendliness, the speed of service and learn to deal with customer complaints.It is also important for a company to monitor the quality service. One way of monitoring the quality of service is to conduct customer satisfication surveys. Byobtaining feedback from customers, the company will know how the business has met customer expectations.Another way to improve customer service is to offer timely service. We must provide the product precisely when it is promised and in the minimum amount of time.★★★When entertaining foreign business clients, we need, first of all, to decide on the most suitable venue for the event to take place. We had better find out in our first contact with our foreign clients if they are more of art lovers or sports fans or gourmets, and then choose the type of entertainment: whether it should be in a restaurant or in the theatre or in some other appropriate venue for the event.But all I mentioned above must base on the consideration of cultural differences. When interacting with foreign business people, problems may arise in different thought patterns, different ways of seeing the world, and different ways of decision-making. These problems are the result of cultural differences and will often lead to misunderstanding.The other important aspect for us is to have a clear plan in mind when we come to the meeting. We need to work out a list of specific business objectives to achieve. Therefore while making sure our foreign business clients enjoy themselves, we quietly and smoothly direct the meeting step by step towards our goal.。

BEC中级口语第一讲ⅠPresentation ExamplePART 2：Mini—presentationA: WHAT IS IMPORTANT WHEN…？Selecting applicants for a job•Working experience•Personal qualitiesSample 1I choose topic A—what is important when selecting applicants for a job. As to this topic，as far as I am concerned, there are 3 things to consider。

First, I think working experience is very important when selecting applicants。

Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience.Second，we must consider the personal qualities of the applicants，such as personality and health。

Companies tend to employ people whose character fits a special job。

For example，consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative。

【导语】以下是⽆忧考整理的《商务英语（BEC）中级⼝语考试范本》，⼀起来看看吧！　⼝语考试分为三部分： 第⼀阶段：考官和考⽣交流，时间⼤约3分钟 1.Q：What’s your name? A：My name is (Kate) (注：括号内的为参考答案) 2 .Q：Where are you from? A：I come from (JiangSu Province) 3. Q：Are you a student or worker? A：I am a (student/worker) 4.如果你是学⽣： Q ：What do you like most about your study? A：这个要你回答最喜欢的⼀门课 Q：And why? A：阐述你的原因，不要过于简单和复杂，三句话左右。

这个考前要准备好。

如果你不是学⽣： Q：What do you like most about your work? Q：And why? A：阐述你的原因，不要过于简单和复杂，三句话左右。

这个考前要准备好。

要点:：以上四个问题，只要你简单阐述就⾏了，不要长篇⼤论，⽽且⽼师问什么，你回答什么，千万不要拖泥带⽔。

5.What do you wear when you go to college? （如果你是学⽣，需要准备） 6.How do you normal dress for job? (如果你是⾮学⽣，需要准备) 7.The company has a dress code for their employee, what’s you viewpoint? (如果你是⾮学⽣，需要准备) 8.Do you think businessman have enough time to relax themselves? And why? 9. About free time or to relax work Should the company offer leisure facility to employee? And why? Matter people free time or money more? And why? Is employee encouraged to work overtime? And why? 10. About Business news What kind of business news is most interesting? And why? How do you keep up with business news? Is it important for business people read business news? And why? 11.About organizing time Do you think you are good at organizing the work? And why? Is it important to be well organized in the work? And why? Do you think people will work more efficiently if they take a regular breaks? And why? 12.About conference How useful for business people to go to conferences? What makes a conference interesting? And why? Do you think pay for staff to come to the conference in other country? And why? 要点：上述5－12题 当问Do you think。

BEC中级口语第三部分素材这里为大家提供一些BEC口语第三部分的素材,希望大家认真学习,看看他们是怎么样展开话题的.Task 1A: Well, you see, our company is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we’ve never done that before, we need to have good advance preparations for the trip.A: You’re right. The first thing to do is of course to make travel and accommodation arrangements, such as choosing an airline offering good services and the flight of the right time so that we can arrange things well and in an effective way.B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even en joy some discounts. And it’s better to choose a hotel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental company.A: In addition, it would be useful to know about some business customs in the US, including commonly accepted business practices, ways of doing business, and laws and regulations, etc.B: Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be considered poor etiquette.A: Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I’m afraid they seldom do it this way in the West or in the US.B: I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel comfortable with verbal agreements. In China, however, business is often concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many other differences including topics acceptable in conversation.B: Also, Chinese businessmen tend to have business negotiations in a rather indirect manner, while American businessmen have a more direct style. Our people should be made to understand all these differences.A: But how to find out about all this?B: I think there are many ways to find out about these before the trip, say, we can go to the Internet, read some reference books or get tips from experienced colleagues and clients.A: They could be effective ways. Let’s do them.Task 2A: You see, in the past year one of our clients kept losing staff and suffered a heavy loss. They worry a lot and turn to us. Have you got any constructive suggestions?B: Yes. Our client should first examine their staff recruiting. There must be something wrong with their recruiting practice.A: Why?B: You know, keeping staff turnover low begins with hiring staff members who are a good match for the practice and the position. So it can be beneficial for the client company to change its idea from “attracting and retaining the best employees” to “attracting and recruiting the suitable employees.”A: Good idea! By recruiting the appropriate new staff, our client builds the employees’ commitment and retention wi ll necessarily follow.B: Exactly.A: Then how to recruit the right staff is crucial to our client.B: Yes. To recruit the appropriate new hires, it’s important to advertise the job vacancy in the newspapers and magazines targeting at the ideal candidates.A: To ensure that a candidate’s skills match the job, it’s also important to limit the conditions and requirements of candidates on the job advertisement.B: Yes. Besides, it’s better for our client to conduct thorough reference checks and find out why a candidate left a previous job.A: Yeah, that’s important. Still there are other contributable factors that our client should consider, such as providing information of the current state of their future work environment, offering staff with proper training, talking to staff members and solving problems as they emerge. All these can be important in keeping staff turnover low.B: You are right. Furthermore, the client company should strive to provide superior leadership in their practice, such as keeping communication lines open, periodically taking time to examine the workplace from the employee’s perspective, and continually seeking to improve it.A: Yeah, that will help to create and maintain a place where people want to work and stay. In addition, giving the employees a sense of empowerment should not be ignored.B: For example?A: Such as providing a breathing space to take risks, to use their own best judgment, and to be accountable for the decisions they’ve made etc.B: Yeah, that surely works.Task 3A: Our guests are arriving at weekend for a three day visit, so let’s look at our arrangement of activities for our guests. Now, first of all, what items do you think should be included here?B: Well, as we know, they are here to investigate a possible long-term cooperation with us. So, the first thing Monday morning is to take them for a tour around our company. We should show them the best part of our company, particularly the office computer management system.A: Yes. But perhaps we should first give them a chance to see the video profile of our company before showing them around and that would give them a better idea of our unique way of operating our business.B: That’s great. I totally agree with you on that. What are we going to arrange for Monday evening? Theatre, concert, or restaurant?A: Oh, well. From the information we have gathered, they are people of very well cultured background, how about giving them some taste of Peking Opera at the Capital Theatre?B: I do not disagree, but I am afraid it shouldn’t be too long for that. There are other things I would want to bring to our attention. I mean we need to take cultural differences into consideration. I don’t think we can expect them to sit out a two hours performance that they understand practically little.A: Maybe we can arrange for half an hour of Peking opera before we take them for a late night dinner.B: Alright. That’s settled. But where do you think we should take them to for the meal?A: We should choose one of the best restaurants along the busiest street in this city where they could experience the hustle and bustle of this city.B: But there’s something else that I want to note here. I think the British are generally rather reserved people. I am afraid they would prefer not to have a too noisy and busy place for dinner.A: That’s a good point. In this case, we should book a room in a quite distinctive restaurant where we could have more privacy and at the same time enjoy the local food.B: If there is no further question, let’s get down to our preparation right now.。

bec中级商务英语考试口语素材bec的口语并不算特别难，但是也需要我们在备考时好好练习，为了给大家供应便利，下面我给大家带来bec中级（商务英语）考试口语素材，望喜爱！商务（英语口语）：她可都是玩真的SCENE⑤ C 会议结束后【她可都是玩真的】Elvin: I used to 1) be down on the sales people until I saw her 2) in action.艾文：我以前对业务员都很绝望，直到我见识到吉娜的能耐。

Dave: She means business, for sure.戴夫：她可都是玩真的。

Elvin: Most salespeople seem like 3) half-brains. Zinas definitely an 4) exception.艾文：大部分的业务看起来都没大脑。

吉娜肯定是个例外。

Dave: Wed better get back to work.戴夫：我们最好回去工作了。

Elvin: Yeah, Im not too worried about Vince, but Id hate to face Zina if we dont 5) deliver...艾文：是啊，我还不太担忧文斯，但若我们搞不定，我可是打死不想面对吉娜……语言详解A: Its definitely time you got a haircut.你肯定该去剪头发了。

B: I know. My hair is always in my eyes.我知道。

我的头发老是跑进眼睛。

【mean business 玩真的】mean business是表示“当真，玩真的”，没有儿戏的成份在内，一心一意地去达成某件事，未必和“生意”business有关：A: I still cant believe Mary got into college.我还是不敢信任玛莉考进高校了。

BEC中级口语BEC教研组许乃夫Part One 试题集锦Conversation Topics 1Asking about personal views.1.Why do you study English?2.Why do you want to study business?3.What do you think of some modern methods of payment (creditcards, cheques, bank transfers)?4.What role does the computer play in modern business?5.What are some necessary steps for preparing a business tripoverseas?6.Which kind of office would you prefer to work in, cellular or anopen-plan office?7.What do you think of international trade?8.How to deal with customer enquires on the phone?9.Transportation: (What is your usual means of transportation?Compare the various means of transportation)10.Health and safety in the workplace (How to ensure a healthyworking environment for employees? What are some health hazards in the office/factory shop? What safety measures should be adopted in the workplace?)11.How to keep a balance between growth and environmentprotection?12.Radio and TV (What are your favorite/TV programs? Why?)13.What kind of role does advertising play in promoting yourproducts/services? Which form of advertising is most effective in your opinion?14.What are the required qualities of a modern manager?15.What do you know about flexible time?Conversation Topics 21.What's your name? How do you spell your first name / given name / last name / family name/ surname?2.What work do you do? / What do you study?3.What do you like about your work / studies?4.What do you like doing in your free time? Why?5.What do you remember about your first school?6.Do you enjoy studying English? Why / why not?7.Do you come from a large family or a small one?8.Can you talk something about anyone in your family?9.When you choose a job, do you pay attention to its environment?10.What kind of clothes do you wear when you're at work / college? How do your colthes differ in your free time? Why?11.Can you tell me something about the company / school you now work / study in?12.Tell me sth about transport in your city?13.Do you enjoy watching or doing any sports? Which sport do you find most enjoyable? Why?14.How are you getting along with your colleague / classmate? 15.Have you ever been to any parties? Did you enjoy yourself there? Why / why not?16.How do you entertain your guests / clients?17.If you could travel by any means of transpaort, what would you choose?18.How do you think you will travel to work in 20 years' time?19.Do you have to travel a lot on business? Do you like it?20.Tell me about one of the cities you ever travelled to?21.How did you prepare for this exam?22.How do you prepare for job -interviews?23.How would you describe your personality?24.What is the most important factor when you accept a new job?25.What kind of clothes do you usually buy when you go shopping?26.Do you think that nowadays sales people in supermarkerts are good at selling? How do they promote sales?27.Are there anydifferences between your choice and your parents' when you go shopping?28.What do you think is the decisvie factor to make you buy the goods?29.Is technologyuseful to you in your work / studies?30.Are there any disadvantages in using technology a lot?31.What do you think of the idea of working at home?32.Tell me something about your knowledge of company structure and systems.33.Do you often go shopping? Do you enjoy it? Why / why not?34.Where do you usually go shopping? Why do you go there?35.Which do you prefer. Large department stores or small shops? Why?36.How do you choose the brand to buy?37.Do you complain about the poor service to the management? Why / why not?38.Do you have targets in different stages of your life? Have you achieved them? How do you make progress in achieving them?39.How do you work more effectively?40.What do you think of the future of your company / career / life?41.What will you do to further develop yourself / career? What is your plan in five years? What would you like to be doing in five years' time?BEC中级口语第二部分素材★★★In developing new products, I think market research is very important. By carrying out market research, a company can get such information as whether there exists a niche market for a new product, and what are customers＇needs and tastes for the new product, therefore, the new product will sell well when it is launched into market.Next, I think costs are also important. A product＇s cost determines the product＇s price. Other costs like for marketing, advertising and managing will also be involved in. So cutting down the unnessary costs is a crucial step.Finally, screening is also a significant factor, because it separates ideas with potential from those that cannot meet company objectives. Poor screening may lead to product failure.★★★When planning health and safety training for employees, it is important to select the right and related topics. Take chemical training as an example, relevant and important topics should be included, such as the methods used to detect the presence or release of hazardous chemicals, the physical and health problems posed by hazardous chemicals, and the ways by which employees can protect themselves from chemical dangers and so on. High topics achieve purposes.In addition to selecting topics, selecting related staff to attend is also important. If it can serve for target people and meet certain requests, the company can achieve the training purpose.Besides, the length of training and opportunity for re-training can be important as well because safety and health knowledge needs to be emphasized and reinforced from time to time, and lengthy training can be boring and have negative effects on trainees.★★★In cost management, efficiency of production is an important aspect to consider. When introducing a production line, it is important to consult an ergonomics expert and see that it＇s user-friendly and will not cause too much physical stress and strain. Meanwhile, workers should get fully-trained to work more efficiently on the line.It is also important to cut down the cost of raw materials, as to a large extent, it helps to determine the product prices. Cost-conscious companies always seek to work with good suppliers who can offer quality raw materials with reasonable prices. Low quality materials from suppliers are actually a waste of money.Measures should also be taken to eliminate waste. On top of that, management should develop good benefits system to boost the morale of the workers. ★★★When organizing work time, time management skills are important. They are essential skills for effective people. Having clear objectives would help you concentrate on the right things which are important and urgent.In addition, keeping a diary would remind you of all essential tasks to be finished. It＇s a powerful method of organizing yourself and a way of reducing stress. Thus you can tackle problems in order of importance, which allows you to separate important jobs from the many time-consuming trivial ones.Apart from the two points I have mentioned, it＇s also important to get cooperation from those around you. Let your colleagues, spouse, family members, and others know about your efforts to manage a busy schedule, and thus you can be free from interruption.★★★In deciding packaging for a product, it＇s important to choose the colour, texture and design that provide the best image or appearance of the product.A firm can create desirable appearance by designing a package that conveys signals of taste and food content. Many manufactures have upgraded the packaging of their food product to convey high-quality images. Next, I think the health and safety is especially important for food product. When designing the package, we should not only put emphasis on color, size, even graphics, but also the materials of the package whether it is environmentally friendly or not and whether it will contaminate the food inside or not.Finally, I think offering consumers convenience is also important. Packaging should be designed in such as way to make it easier for consumers to open the container and enjoy the product.★★★When aiming to improve customer service, it is very important for a company to train the staff first. By inviting some experts to train the staff, it will improve staff＇s friendliness, the speed of service and learn to deal with customer complaints.It is also important for a company to monitor the quality service. One way of monitoring the quality of service is to conduct customer satisfication surveys.By obtaining feedback from customers, the companywill know how the business has met customer expectations.Another way to improve customer service is to offer timely service. We must provide the product precisely when it is promised and in the minimum amount of time.★★★When entertaining foreign business clients, we need, first of all, to decide on the most suitable venue for the event to take place. We had better find out in our first contact with our foreign clients if they are more of art lovers or sports fans or gourmets, and then choose the type of entertainment: whether it should be in a restaurant or in the theatre or in some other appropriate venue for the event.But all I mentioned above must base on the consideration of cultural differences. When interacting with foreign business people, problems may arise in different thought patterns, different ways of seeing the world, and different ways of decision-making. These problems are the result of cultural differences and will often lead to misunderstanding.The other important aspect for us is to have a clear plan in mind when we come to the meeting. We need to work out a list of specific business objectives to achieve. Therefore while making sure our foreign business clients enjoy themselves, we quietly and smoothly direct the meeting step by step towards our goal.BEC中级口语第三部分素材Task 1A: Well, you see, our company is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we’ve never done that before, we need to have good advance preparations for the trip.A: You’re right. The first thing to do is of course to make travel and accommodation arrangements, such as choosing an airline offering good services and the flight of the right time so that we can arrange things well and in an effective way. B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even enjoy some discounts. And it’s better to choose a ho tel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental company.A: In addition, it would be useful to know about some business customs in the US, including commonly accepted business practices, ways of doing business, and laws and regulations, etc.B: Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be considered poor etiquette.A: Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I’m afraid they seldom do it this way in the West or in the US.B: I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel comfortable with verbal agreements. In China, however, business is often concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many other differences including topics acceptable in conversation.B: Also, Chinese businessmen tend to have business negotiations in a rather indirect manner, while American businessmen have a more direct style. Our people should be made to understand all these differences.A: But how to find out about all this?B: I think there are many ways to find out about these before the trip, say, we can go to the Internet, read some reference books or get tips from experienced colleagues and clients.A: They could be effective ways. Let’s do them.Task 2A: You see, in the past year one of our clients kept losing staff and suffered a heavy loss. They worry a lot and turn to us. Have you got any constructive suggestions?B: Yes. Our client should first examine their staff recruiting. There must be something wrong with their recruiting practice.A: Why?B: You know, keeping staff turnover low begins with hiring staff members who are a good match for the practice and the position. So it can be beneficial for the client company to change its idea from “attracting an d retaining the best employees” to “attracting and recruiting the suitable employees.”A: Good idea! By recruiting the appropriate new staff, our client builds the employees’ commitment and retention will necessarily follow.B: Exactly.A: Then how to recruit the right staff is crucial to our client.B: Yes. To recruit the appropriate new hires, it’s important to advertise the job vacancy in the newspapers and magazines targeting at the ideal candidates.A: To ensure that a candidate’s skills match the job, it’s also important to limit the conditions and requirements of candidates on the job advertisement.B: Yes. Besides, it’s better for our client to conduct thorough reference checks and find out why a candidate left a previous job.A: Yeah, that’s important. Still there are other contributable factors that our client should consider, such as providing information of the current state of their future work environment, offering staff with proper training, talking to staff members and solving problems as they emerge. All these can be important in keeping staff turnover low.B: You are right. Furthermore, the client company should strive to provide superior leadership in their practice, such as keeping communication lines open, periodically taking time to examine the workplace from the employee’s perspective, and continually seeking to improve it.A: Yeah, that will help to create and maintain a place where people want to work and stay. In addition, giving the employees a sense of empowerment should not be ignored.B: For example?A: Such as providing a breathing space to take risks, to use their own best judgment, and to be accountable for the decisions they’ve made etc.B: Yeah, that surely works.Task 3A: Our guests are arriving at weekend for a three day visit, so let’s look at our arrangement of activities for our guests. Now, first of all, what items do you think should be included here?B: Well, as we know, they are here to investigate a possible long-term cooperation with us. So, the first thing Monday morning is to take them for a tour around our company. We should show them the best part of our company, particularly the office computer management system.A: Yes. But perhaps we should first give them a chance to see the video profile of our company before showing them around and that would give them a better idea of our unique way of operating our business.B: That’s great. I totally agree with you on that. What are we going to arrange for Monday evening? Theatre, concert, or restaurant?A: Oh, well. From the information we have gathered, they are people of very well cultured background, how about giving them some taste of Peking Opera at the Capital Theatre?B: I do not disagree, but I am afraid it shouldn’t be too long for that. There are other things I would want to bring to our attention. I mean we need to take cultural differences into consideration. I don’t think we can expect them to sit out a two hours performance that they understand practically little.A: Maybe we can arrange for half an hour of Peking opera before we take them for a late night dinner.B: Alright. That’s settled. But where do you think we should take them to for the meal?A: We should choose one of the best restaurants along the busiest street in this city where they could experience the hustle and bustle of this city.B: But there’s something else that I want to note here.I think the British are generally rather reserved people.I am afraid they would prefer not to have a too noisy and busy place for dinner.A: That’s a good point. In this case, we should book a room in a quite distinctive restaurant where we could have more privacy and at the same time enjoy the local food.B: If there is no further question, let’s get down to our preparation right now.剑桥商务英语（BEC）中级口语考试试题（声明：这些真题是我参加培训的时候听写下来的，所以1.有的题目可能不是很全，或者听写得不够精确；2.所有试题都来源于我考试的那个考点，可能并不适合中国所有的其它考点；3.本人免费为大家整理，是为了回报论坛，仅对大家提供参考，如果考试时和本文提供的试题不同，本人概不负责；4.由于本人口语是两人一组，所以下面的题目对三人组合的情况可能不合适；5.不妥之处望大家见谅，并祝大家考出好成绩）口语考试分为三部分：第一阶段：考官和考生交流，时间大约3分钟1.Q：What’s your name?A：My name is (Kate) (注：括号内的为参考答案)2 .Q：Where are you from?A：I come from (JiangSu Province)3. Q：Are you a student or worker?A：I am a (student/worker)4.如果你是学生：Q ：What do you like most about your study?A：这个要你回答最喜欢的一门课Q：And why?A：阐述你的原因，不要过于简单和复杂，三句话左右。

BEC 中级口语：2010 商务英语(BEC)考试中级口语第三部分素材(3)Task 3A: Our guests are arriving at weekend for a three day visit, solet’s look at our arrangement of activities for our guests. Now,first of all, what items do you think should be included here?B: Well, as we know, they are here to investigate a possible long- term cooperation with us. So, the first thing Monday morning is to take them for a tour around our company. We should show them the best part of our company,particularly the office computer management system.A: Yes. But perhaps we should first give them a chance to see the video profile of our company before showing them around and that would give them a better idea of our unique way of operating our business.B: That’s great. I totally agree with you on that. What are we going to arrange for Monday evening? Theatre, concert, or restaurant?A: Oh, well. From the information we have gathered, they are people of very well cultured background,how about giving them some taste of Peking Opera at the Capital Theatre?B: I do not disagree, but I am afraid it shouldn’t be too long for that. There are other things I would want to bring to our attention.I mean we need to take cultural differences into consideration.I don’t think we can expect them to sit out a two hours performance that they understand practically little.A: Maybe we can arrange for half an hour of Peking opera before we take them for a late night dinner.B: Alright. That’s settled. But where do you think we should take them to for the meal?A: We should choose one of the best restaurants along the busiest street in this city where they could experience the hustle and bustle of this city.B: But there’s something else that I want to note here. I think the British are generally rather reserved people.I am afraid they would prefer not to have a too noisy and busy place for dinner.A: That’s a good point. In this case, we should book a room in a quite distinctive restaurant where we could have more privacy and at the same time enjoy the local food.B: If there is no further question, let’s get down to our preparation right now.。