Netspeak and the future of the online reference session
- 格式：pdf
- 大小：174.14 KB
- 文档页数：49
(Kay, 2002, p.42)
Spicing things up a bit…
• It has been noted that when “properly used, a smiley can spice up virtually any form of written communication. Now you can say ‘Boy, isn’t he intelligent :-)’ and make it quite clear you think the subject is an idiot.”
Initialisms
• Composed of both acronyms and abbreviations:
– Acronyms are pronounced as a new word:
• NASA, RADAR
– Abbreviations are pronounced letter by letter:
(Godin, 1993, as cited in Walther and D’Addario, 2001, p. 326)
Some examples
:-) or :) ;-) :-( :-I :-> >:-> >;-> (-: %-) :*)
Your basic smiley. This smiley is used to inflect a sarcastic or joking statement since we can't hear voice inflection over e-mail. Winky smiley. User just made a flirtatious and/or sarcastic remark. More of a "don't hit me for what I just said" smiley. Frowning smiley. User did not like that last statement or is upset or depressed about something. Indifferent smiley. Better than a :-( but not quite as good as a :-). User just made a really biting sarcastic remark. Worse than a ;-). User just made a really devilish remark. Winky and devil combined. A very lewd remark was just made. User is left handed. User has been staring at a green screen for 15 hours straight. User is drunk.
/10361/emot.htm
Some examples
•
– Approximately 10,000 smileys - free and accessible directly from your browser
• Netspeak is comprised of intentional nonverbal expressions. • Do they then have the same force in the online environment as non-verbal cues have in the physical environment?
“We're here to educate and entertain you about the lingo used in the online world :^)”
Symbols or glyphs
• Often called “Emoticons”
– “representation of a facial expression formed by a short sequence of keyboard characters (usually to be viewed sideways) and used in electronic mail, etc., to convey the sender's feelings or intended tone.” (OED Online)
– The vocabulary associated with the concepts, functions and features of the Internet. (PC Magazine, 2005) – The special argot of the Internet. See spamming, mouse potato, webmaster. Netspeak is not to be confused with newspeak, an Orwellian language that is based on the purely literal meaning of words, or with Newtspeak, an Orwellian language where words mean the exact opposite of their literal definition. ☺ (NetSpeak:
Welcome
• RE & TYIA fr cmng to r prsntn ☺. we knw u will enjy it & if u r x:-/ or SITD abt Netspeak thn DGA! • Regards and thank you in advance for coming to our presentation. We know you will enjoy it and if you are uncertain or still in the dark about Netspeak, then don’t go anywhere! • Audience: LLTA • Audience: Lots and lots of thunderous applause.
• The CIA, MIT, ESPN
Some examples
•
– Searchable database of more than 2,445,000 abbreviations and acronyms
Phrase abbreviations
• Save time by condensing whole phrases into a few letters
(Kay, 2002)
– AAMOF: As a matter of fact – BTW: By the way – IIRC: If I recall correctly
Some examples
•
– Dictionary of Internet terms, symbols, and abbreviations
Presentation will address:
• What “Netspeak” is and if librarians need to be familiar with it • How it is used in reference e-mail, chat and IM • Issues and controversies • Resources for librarians
•
What is Netspeak?
• • Netspeak is a mode of communication composed of initialisms (abbreviations and acronyms) as well as symbols and intentional misspellings. Netspeak is defined as:
(Ruesch and Kees, 1956, as cited in Krohn, 2004)
Communications theorists never saw Netspeak coming!
Nonverbal vs. verbal communication
• Much nonverbal communication is traditionally and commonly assumed to be unintentional and therefore more believable.
Netspeak
and the future of the online reference session
☺
Joseph Rawson, MLIS, 24/7 Services Coordinator/Reference Librarian University of Maryland University College Caroline Gillespie, MSIS, Reference and Instruction Librarian University of Maryland University College
How did it all start?
• Symbolism and non-verbal communication have always existed. • 3 types of non-verbal communication
– Sign language – Action language – Object language
The Lingo of the Internet, 2005)
• •
The number of initialisms and symbols is huge and is constantly growing. Their purpose is often both practical and intentional.
Spicing things up a bit…
• It has been noted that when “properly used, a smiley can spice up virtually any form of written communication. Now you can say ‘Boy, isn’t he intelligent :-)’ and make it quite clear you think the subject is an idiot.”
Initialisms
• Composed of both acronyms and abbreviations:
– Acronyms are pronounced as a new word:
• NASA, RADAR
– Abbreviations are pronounced letter by letter:
(Godin, 1993, as cited in Walther and D’Addario, 2001, p. 326)
Some examples
:-) or :) ;-) :-( :-I :-> >:-> >;-> (-: %-) :*)
Your basic smiley. This smiley is used to inflect a sarcastic or joking statement since we can't hear voice inflection over e-mail. Winky smiley. User just made a flirtatious and/or sarcastic remark. More of a "don't hit me for what I just said" smiley. Frowning smiley. User did not like that last statement or is upset or depressed about something. Indifferent smiley. Better than a :-( but not quite as good as a :-). User just made a really biting sarcastic remark. Worse than a ;-). User just made a really devilish remark. Winky and devil combined. A very lewd remark was just made. User is left handed. User has been staring at a green screen for 15 hours straight. User is drunk.
/10361/emot.htm
Some examples
•
– Approximately 10,000 smileys - free and accessible directly from your browser
• Netspeak is comprised of intentional nonverbal expressions. • Do they then have the same force in the online environment as non-verbal cues have in the physical environment?
“We're here to educate and entertain you about the lingo used in the online world :^)”
Symbols or glyphs
• Often called “Emoticons”
– “representation of a facial expression formed by a short sequence of keyboard characters (usually to be viewed sideways) and used in electronic mail, etc., to convey the sender's feelings or intended tone.” (OED Online)
– The vocabulary associated with the concepts, functions and features of the Internet. (PC Magazine, 2005) – The special argot of the Internet. See spamming, mouse potato, webmaster. Netspeak is not to be confused with newspeak, an Orwellian language that is based on the purely literal meaning of words, or with Newtspeak, an Orwellian language where words mean the exact opposite of their literal definition. ☺ (NetSpeak:
Welcome
• RE & TYIA fr cmng to r prsntn ☺. we knw u will enjy it & if u r x:-/ or SITD abt Netspeak thn DGA! • Regards and thank you in advance for coming to our presentation. We know you will enjoy it and if you are uncertain or still in the dark about Netspeak, then don’t go anywhere! • Audience: LLTA • Audience: Lots and lots of thunderous applause.
• The CIA, MIT, ESPN
Some examples
•
– Searchable database of more than 2,445,000 abbreviations and acronyms
Phrase abbreviations
• Save time by condensing whole phrases into a few letters
(Kay, 2002)
– AAMOF: As a matter of fact – BTW: By the way – IIRC: If I recall correctly
Some examples
•
– Dictionary of Internet terms, symbols, and abbreviations
Presentation will address:
• What “Netspeak” is and if librarians need to be familiar with it • How it is used in reference e-mail, chat and IM • Issues and controversies • Resources for librarians
•
What is Netspeak?
• • Netspeak is a mode of communication composed of initialisms (abbreviations and acronyms) as well as symbols and intentional misspellings. Netspeak is defined as:
(Ruesch and Kees, 1956, as cited in Krohn, 2004)
Communications theorists never saw Netspeak coming!
Nonverbal vs. verbal communication
• Much nonverbal communication is traditionally and commonly assumed to be unintentional and therefore more believable.
Netspeak
and the future of the online reference session
☺
Joseph Rawson, MLIS, 24/7 Services Coordinator/Reference Librarian University of Maryland University College Caroline Gillespie, MSIS, Reference and Instruction Librarian University of Maryland University College
How did it all start?
• Symbolism and non-verbal communication have always existed. • 3 types of non-verbal communication
– Sign language – Action language – Object language
The Lingo of the Internet, 2005)
• •
The number of initialisms and symbols is huge and is constantly growing. Their purpose is often both practical and intentional.
