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商务口语：怎样进行电话会议星型典句第一句：This is Frank Fin1 from France.我是弗兰克芬，我在法国。
A: This is Frank Fin from France.我是弗兰克芬，我在法国。
B: This is Dick Brown from the USA.我是迪克布朗，我在**。
A: Mr. Fin, how do you think about our offer?芬先生，您对我们的报盘有何看法？B: Mr. Brown, the price you offered is a little higher. 布朗先生，你们的报价有点高。
第二句：We have to have a conference talking about it. 我们要开会研究一下。
A: Mr. Fin, just think about our quality.芬先生，考虑一下我们的质量吧。
B: Yes, but can you grant us a discount?是的，但是贵公司可否给我们打个折扣？A: We have to have a conference talking about it.我们要开会研究一下。
B: OK. Thank you for your consideration.好的。
谢谢您考虑我们的建议。
不可不懂装懂，胡言乱语。
不要谈到抽象论或观念论。
不可对发言者吹毛求疵。
不要中途离席。
其他表达法：I'm afraid I'm busy then. 恐怕我那时没空。
I'm sorry but I can't make it then. 很抱歉我到那时不能完成。
电话英语沟通常用句子随着社会对新型人才英语水平和语言应用能力要求的提高,英语交际能力,尤其是口头交际能力的培养在英语学习中变得越来越重要。
店铺整理了电话英语沟通常用句子，欢迎阅读!电话英语沟通常用句子一留言等候与回电1.Yes.You have the right number.是的，您打对了。
2.Please connect me with Mr.Lee.请帮我接李先生。
3.Who is calling，please?请问您是哪一位?4.Are you still on the line?你没挂断吧?5.I’m sorry，but he has a visitor right now.对不起，他现在有客人。
6.Could you hold a little longer?请再多等一会儿。
7.Or shall I put you through to his secretary?或者我给您接到他的秘书那儿，好吗?8.Shall I tell him you called?我告诉他您来过电话，好吗?9.Well，actually，I’d rather call back later.我还是迟些再打来吧。
10.When is a good time to call?什么时候打来最合适?11.Why don’t you try agian in an hour?一个小时后您再打过来，好吗?12.Good afternoon.David Brown’s office.下午好。
这里是大卫·布朗办公室。
13.This is Prof.Davis from the University of Washington.我是华盛顿大学的戴维斯教授。
14.Would you mind waiting a few minutes?您等一会儿好吗?15I’ll just trying to find him.我正试着找他呢。
职场英语电话用语(2)这是一篇由网络搜集整理的关于职场英语电话用语的文档，希望对你能有帮助。
职场英语电话用语电话会议telephone conferenceA: There is a telephone conference you need to attend this afternoon.B: I got it,thanks!打国际长途make/place an international call=call overseasA: I?d like to make an international call.B: What?s the number?对方付费电话collect callA: I need to make a collect call.B: Just one second,I will connect you.您太太的'电话。
It?s your wife calling.=Your wife is on the phone.A: It?s your wife calling.B: Please tell her I?ll be right with her.您的电话There is a call for you.=You have a call.A: Mr.Smith,there is a call for you.B: Thank you.I?ll take it here.打电话求援call for help/assistanceA: It seems we should call for help.B: Yes,tell them to hurry.稍等。
Just a moment. =Hold on,please.A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?B: Hello,I would like to speak to your manager of human resources,please.A: Just a moment,I?ll check to see if she is at her desk.May I tell her who is calling?B: This is Catherine from Ping?an Insurance.I?m calling in regards to our meeting next Monday.(电话)联系上…get hold of sb.= get in touch with sb.A:Hello,Bill, Daisy speaking.What can I do for you?B: Hello,Miss Daisy.So glad to get hold of you.I have an unexpected department meeting next Monday.Is there any possibility we can move our appointment for that day to Thursday?我想电话确认。
商务英语中的电话会议该怎么说，把实用句式记住了！打电话前先做好准备。
如果你是新手，不怎么熟悉电话工具，打电话前一定要充分学习电话软件的特点，各个功能键的用法，做个test call, 防止正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新人，打conference call前一定要打好草稿，列出预期要讲的bulletin points，并学会设想对方可能问到的问题，提前在脑子里过一遍。
如果是audio conference call, 当你不发言的时候，记得按mute键，这样显得更专业，并且让你专注于听别人正在讲什么。
如果是video conference call，请保持职场仪态。
认真倾听，适当点头，显示你有认真参与其中。
使用商务语言，简洁明了。
电话会议最重要的目的是交流工作，所以要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄首先就是介绍自己，以及一起参与电话会议的人员。
当然啦，如果还有其他对方不熟悉的人员也在电话会议中，也要介绍。
比如：Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.Marty你好，我是Microdot科技公司的Larry，现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留一些时间双方打个招呼）。
参加此次电话会议的，还有洛杉矶的首席财务官James Fitzpatrick.2.Get to the Point切入正题然后直接切入主题，大致介绍下此次电话会议的主要内容，以及你希望达成的效果。
英语电话常用语下面是店铺整理的英语电话常用语，欢迎大家阅读!英语电话常用语一：第一部分、自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答。
(1) 请稍待片刻。
Just a moment, please.(2) 请别挂断。
我找一位会说英语的人来。
Hold the line, please. I'll get an English speaker.(3) 请等一下。
我找个人来听。
Hold on, please. I'll get someone to the phone.(4) 很抱歉，我英语说得不好。
我找位会讲英语的人稍后回电话给你。
请教您的大名及电话号码?I'm sorry, I don't speak English well. I'll have an English speaker call you back later. May I have your name and telephone number?第二部分、接电话的开场白：拿起话筒的时候，可先用Hello. Good morning. Good afternoon. 等问候对方，并报上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。
(1) 早安。
这里是正泰贸易公司。
我能效劳吗?Good morning. This is Chengtai Trading Company. May I help you?(2) 午安。
这里是大安商业银行。
我能为您效劳吗?Good afternoon. This is Dan An Commercial Bank. What canI do for you?(3) 先锋电子。
我是吴玛莉。
Pioneer Electronics. This is Mary Wu speaking.(4) 喂。
海外营业部。
有关于电话会议的英语口语当你在参与一个电话会议的时候，不管是公务之间的往来，还是海外业务的推进，老道的会议经验都对工作的顺利推进和提高效率起到了重要的作用，今天小编就给大家分享一下电话英语句子1.Good morning/afternoon/evening要问候别人，你可以说，"Hi! How are you?"但在商务场合，问候别人更合适的方式是，"Good morning/Good afternoon/Good evening."同时包括他们的姓名："Good morning, Ms. Smith."2.How may I help you?无论你是在哪个领域，你工作的很大一部分内容会涉及到请求或提供帮助。
无论他们是你的客户还是老板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万小心不要只是回答一句， "What do you want?"这句话听起来相待的粗鲁，特别是用错了音调的话更可怕(句子末尾的降调会使之听上去非常的不礼貌)。
3.I'm sorry/I will当事情发生问题时，任何人都不希望听到的是借口。
因此首先要道歉，然后采取行动。
如果你回答不出问题或是不能完成某人的请求时，就用"I'm sorry ? 开始。
这是避免冲突的最好的方式。
例如，说"I'm sorry, I don't know the answer."但是不要就此停止!接着说出你将要做的内容。
"But I will find out." "I'm sorry"表示出你对他们的关心，用"I will"表示你会帮助他们以安慰他们的情绪。
视频会议常用语1、对方的设备出了问题The other side's equipment had problem2、正在调试请稍等Please wait for a moment, we are debugging the equipment3、我去打个电话I am sorry I have to make a telephone call4、已经连接成功，所以不能改变Because the connecting is success, so it can't to change. 5、是否还需要切换实物展台Do you need to switch the visual presenter6、我临时有事，可以离开一下吗Can I leave for a moment7、您的要拨的号码是多少What is the telephone number you want to dial8、这个号码正确吗Is it the right telephone number9、对方没有开设备The other side doesn’t open the equipment.10、实物展台坏了The visual presenter is broken.11、遥控器不好使Remote control was broken.12、这个会要开到几点When the conference end13、这个网线的水晶头坏了This net wire plug had broken.14、我去机房给你换个端口I will go to the machine room to change a port for you.15、遥控器电池没电了The battery of the remote control has no electricity.16、我们公司会派人过来检查Our company will send someone to check it.17、这个不在我们公司服务范围内，我马上与负责此事的公司联系This is not our company’s responsibility, I will contact with the relative company.18、麻烦你找一个翻译过来Can you find a translator19、另一个网口有人用吗Does anyone use the other net port20、网络是通的，是您的软件问题The network is ok, your software have problem.21、视频会议取消了吗Does the video conference was cancelled22、只需要告诉我是或否The only thing you need to do is tell me yes or no.23、我是来负责维护视频会议的I am take charge of the maintenance of the video conference.24、你好，我是管理服务部的，来检查您的网络是否正常I am come here to check you network is ok or not.25、我需要改动下电脑设置可以吗It is ok to change the setting of your computer26、吃饭时间到了，我可以先去吃饭吗It is the lunch time, can I have a lunch27、下班时间到了，还需要我帮助吗，如果不需要我先离开了It is the time to go off work, if you don’t need any help, I will go first.28、能送我到管理服务部吗Can you bring me to the Service Management29、再见，祝你工作愉快Good bye, have a nice day!30、视频会议已连接成功，可以开始了吗The video conference has connected, can we start31、你没有权限You don’t have the authority.32、这个窗帘坏了，拉不上了This curtain has broken.33、这个麦克坏了请用另一个This microphone was broken, please use another one.34、投影仪坏了无法切换The projector too broke to switch.35、电脑死机了，请稍等The computer had no response, please wait for a moment.36、如果有需要请随时跟我们联系You can connect with us anytime.37、我需要用一下你电脑（电话）可以吗Can I use your computer (telephone)38、网络不好，一会就好了，别着急The network is not very well, please wait for a second.39、你好，是您的电脑出故障了吗Does your computer broken40、您订的会议与张三的冲突，请重新定会Your reser vation of conference has conflict with Zhang San’s, please reserve again.41、这个视频会议室是张三订的，正在使用Zhang San are using this meeting room, because it was reserved by him.42、公司正在与对方拨号请稍等The company has connected with the other side, please wait for a moment.43、我听不懂你说的话，我只会简单的对话My English is so poor, so I can’t understanding what you said.44、能借我用一下打火机吗Could you borrow me your lighter45、小心触电Caution the electricity!46、我来帮助你I can help you.47、我没带测试工具，我们工作人员马上送来I don’t bring the testing machine; my colleagu e will bring it quickly.48、这个标签请不要动Please don’t touch the label.49、我可以坐在这里吗May I sit here50、这个设备与其他的不同，不可以改变This equipment is different with others, it can’t change.51、你好，我是运维服务部的工作人员I am the worker of the Service Management.52、很高兴为您服务I am very glad to work for you.53、打扰一下Sorry to interrupt you!54、非常抱歉，我只会一点英语I am very sorry I can’t speak in English.55、故障已修复，请您查看一下The trouble is recovered, please check it out.56、请稍等，我会尽快为您解决I will solve the problem as soon as I can, please wait for a second.57、请稍等，我打电话咨询一下Please wait for a moment; I make a call to ask it.58、线路正在调整The lines are fixing.59、请稍等我需要检查一下设备/线路Please wait for a second; I need to check the equipment/wire.60、话筒有噪音我去检查一下The microphone has noise, I will check it.61、对方视频掉线请您稍等一下The other side’s video has off the line, please wait.62、您的电脑网络连接出现错误Your computer’s network connection has some faults.63、我帮您从新连接一下网络I will re-connect the network.64、请在给我一点时间Please give me some time.65、请稍等，我去机房检查一下Please wait, I will go to the machine room to check.66、稍等，我给您获取一下IP地址I will gain the IP address for you, please wait.67、如果会议室效果不好，是否可以换到其他会议室If the effect of the meeting room is bad, can you change to another room68、对方的摄像头，在这面是调不了的We can’t fix the other side’s camera.69、稍等我给您调试一下投影仪的分辨率I will debug the projector for you.70、您的电脑系统可能有问题Your computer’s operation system may have some trouble.71、您的笔记本电脑连接不上投影仪，请换一台电脑Could you please change another notebook, because this one can’t connect with the projector72、对不起给您添麻烦了I am sorry to make some trouble for you.73、VGA线路或接口出现问题There are some problems with the VGA’s wire or port.74、请确认一下对方的号码Please confirm the other side’s telephone number.75、可以开始了么Can we start now76、你好，能告诉一下我对方的号码吗Can you tell me the other side’s number77、我们这个会议室的号码/IP是XXXXXXThis meeting room's number is ……78、你确认对方是这个号码吗Do you make sure this is the right number79、会议的时间是。
办公室英语之国际电话常用语办公室英语之国际电话常用语Hello. May I speak to Mr. Brown?Yes, this is he speaking.Who's speaking, please?I'm sorry, he is not in now.Would you like to leave a message?Mr. Brown is on another line now.Hold the line a moment, please.May I have Ext. 5883?I can't hear you.Would you speak a little louder?I'm sorry. I have the wrong number.You are wanted on phone.Will you ask him to call me back later?I was cut off. Will you connect me again?We'll call you back in a few minutes. Will you hang up and wait, please?I want to place an overseas call to New York.Could you tell me the time and charges after the call?Sorry, I can't wait. Please cancel the call.This is the Singapore operator. Would you connect me with Mr. Lee in the International Department?This is the overseas operator in the United States. You have an overseas collect call from Mr. Smith in San Francisco. Will you accept the charges?。
商务师外贸英语：电话常用英语口语1.I’ve really got to go，I’ll get back to you when I get the office.我真的得走了，我进办公室再打给你。
2.Sorry，I must end the conversation. There’s someone on the other line.抱歉，我不能再说了。
有人在另一在线。
3.Sorry，I’ve got to hang up. My wife’s waiting for me.抱歉，我得挂电话了。
我老婆在等我。
4.I think I’d better let you go. I’ll talk to you later.我想我应该让你去忙了，我晚点再打给你。
5.I have to get back to work. I’ll call you later tonight.我要回去工作了。
我今晚再打给你。
6.Shall we continue this later？I’ve got a call waiting.我们可不可以晚一点再继续谈？我有插播。
7.It’s kind of late. Why don’t we talk about it tomorrow？有点晚了。
我们何不明天再谈呢？8.I’ve got to meet a client right now. Can we talk later？我现在要去见一个客户。
我们可以晚一点再谈吗？9.I won’t keep you any longer.我不耽误你时间了。
10.Sorry，it’s getting late. Can you call again tomorrow morning？抱歉，时候不早了。
你可不可以明天早上再打来？。
英文会议常用情景句型和单词开会前：情景一：如果是电话拨入，作为host（会议发起人）听到他人拨入提示音后，可以主动发出询问：This is Mike, can I ask who just joined?拨入的参会人员可以说：Hi, this is Anna. 如果你是和同事在同一个地点一起参加，则可以说：Hi, this Anna, and I got Monica here with me(in the same room).然后示意同伴Monica打招呼。
情景二：现在网络会议比电话会议（Conference call）更为常见，在成员列表里可以直接看到加入会议的人员，那么打招呼的基本语句就是：A: Hi Steve, how are you?B: Hi Dew, I'm good, what about you?情景三：当来迟之后，道歉：sorry, I'm late. I was tied up with some urgent stuff.情景三：当与会人员到齐后，会议召开人可用“Let's get started"开启会议。
情景四：对陌生人介绍自己职责时可说，Let me tell a bit about myself. I'm in charge of/I'm responsible for.....这比千篇一律地说introduce myself更口语化一些。
会议中：情景一：展开讨论前，为了让大家都清楚了解事情的发展进度，可以说：To keep everyone on the same page, let me update the progress that we have so far.情景二：开始PPT演示时，可在开场白中说：Welcome to correct me if I'm wrong. 或者Welcome to stop me if you have any questions.情景三：讲完一页PPT后，可礼貌询问听众：Any questions about this slide?如果没有人提出问题，就继续：Ok, let's move on.（单页PPT称为slide，整个PPT文件称为deck。
电话会议常用英文经典句式1. 寒暄语如何说?Are we all on? 大家都在吗？Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。
我是来自（某某城市）的（某某）。
Can everybody hear me? 大家都能听到我的声音吗？2. 如何请求别人解释？Could you speak more slowly, please? 劳驾，您能说慢点儿吗？Could you repeat that, please? 劳驾，能重复一遍吗？Would you mind spelling that for me, please? 不好意思，您能拼写下吗？Could you explain that in another way, please? 您能用其他方式再解释下吗？I’m afraid I didn’t get that.不好意思，我没听清楚你的话。
3. 如何在电话会议中请求休息下？[Your name] speaking. I need to leave for ten minutes. Is that okay with everyone?我是XX，我现在可能要走开10分钟左右。
大家OK吗？你回来的时候，也需要告诉大家，你可以用下面句子和大家重新打招呼。
[Your name] here. I’m back on the line again. 我是XX，我又回来了。
[Your name] just coming back in here, thanks everyone. 我回来了，谢谢大家。
4. 如何谈论自己观点？Today I’m here to talk to you about…今天主要谈谈……I’m delighted to be here today to tell you about…今天很高兴告诉大家Today I would like to outline our plans for…今天我们就要框定计划Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。
Then I will look at…/ then we’ll go over…然后，我们再看看……And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈……I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。
5. 观点表达结束，如何收场？Well, that brings me to the end of my idea, thanks so much for listening. 这就是我想说的，谢谢大家。
It was a real pleasure being here today. Goodbye and thank you.今天真得非常愉快，那么再见了，谢谢大家。
Well that’s it from me. Thanks a lot. 以上就是我想讲的，多谢各位。
6. 如何在电话会议中成为积极参与者？A: 如何有礼貌打断别人说话？Sorry, I interrupted you. You were saying…? 对不起，打扰你一下。
你是说……Please go on…请继续After you…你先说I’m sorry, but could you speak up a little? 对不起，你能说得再详细点吗？I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚，你能再说一遍吗？I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。
能再说一遍吗？B: 你有一些问题，如何表达？Am I to understand that…我能……这样理解吗？Sorry, but just to clarify…对不起，我只是想澄清下……So, what we’re saying is…所以，我们现在的意思是……C: 赞同别人想法，怎么说？That’s an excellent point [person’s name], I totally agree with you on that.XX，你的观点很棒，我完全同意。
Okay, I think we are all on the same page here…好了，我想大家的想法都统一了。
Yes, I get what you’re saying…是的，我明白你的意思D: 不赞同别人，如何反驳？I’m sorry but I think you may have that slightly wrong…不好意思，但我觉得你讲的有点问题。
From our perspective, it’s a little different. Let me explain. 从我们这边来看，情况可能不一样，下面我们来解释下。
Well, yes and no—can I tell you how we see it? 嗯，我们既赞成，也不赞成，我能具体讲讲我们的想法吗？7. 如何有理有据地谈判？开电话会议，有时候还会遇到谈判。
双方可能就某个问题僵持不下，在某些利益问题上可能有纷争。
每个人都既想赢，又不想被别人占便宜。
但谈判桌上，生意人最不可以失态。
Professional businesspeople never lose control of their emotions.那么此时，最重要的就是守住自己的底牌（deal breaker），有所坚持、但有所妥协。
下面这些说法是非常好的表达！I understand that we can’t do that, but can we discuss some other alternatives?我理解我们做不到这点，那我们还有其他备选方案吗？I hear what you’re saying, but our bottom line is very clear on this one.我知道你的意思，但是我们对此的底线是非常清晰的。
This is the deal breaker for us, we can’t budge. 这是我们的底线，这是没法讨价还价的。
8. 如何约定后续电话会议？很多事情不是一次电话会议就能搞定的。
那么如何和对方约定下一次通话机会呢? 请看下面这些常用句式。
I’d like to set up a meeting with you at your earliest convenience. When are you free? 我们想尽早再与您通个电话。
不知你什么时候方便？Are you free to talk again next week? 下个星期可以再通一次电话吗？How does 2:30 p.m. Thursday sound? 周四下午2:30怎么样？Does Thursday at 2:30 p.m. suit you? 周四下午2:30，你们OK吗？必备100句1. I see．我明白了。
2. I quit! 我不干了!3. Let go! 放手!4. Me too．我也是。
5. My god! 天哪!6. No way! 不行!7. Come on．来吧(赶快)8. Hold on．等一等。
9. I agree。
我同意。
10. Not bad．还不错。
11. Not yet．还没。
12. See you．再见。
13. Shut up! 闭嘴!14. So long．再见。
15. Why not? 好呀! (为什么不呢?)16. Allow me．让我来。
17. Be quiet! 安静点!18. Cheer up! 振作起来!19. Good job! 做得好!20. Have fun! 玩得开心!21. How much? 多少钱?22. I'm full．我饱了。
23. I'm home．我回来了。
24. I'm lost．我迷路了。
25. My treat．我请客。
26. So do I．我也一样。
27. This way。
这边请。
28. After you．您先。
29. Bless you! 祝福你!30. Follow me．跟我来。
31. Forget it! 休想! (算了!)32. Good luck! 祝好运!33. I decline! 我拒绝!34. I promise．我保证。
35. Of course! 当然了!36. Slow down! 慢点!37. Take care! 保重!38. They hurt．(伤口)疼。
39. Try again．再试试。
40. Watch out! 当心。
41. What's up? 有什么事吗?42. Be careful! 注意!43. Bottoms up! 干杯(见底)!44. Don't move! 不许动!45. Guess what? 猜猜看?46. I doubt it 我怀疑。
47. I think so．我也这么想。
48. I'm single．我是单身贵族。
49. Keep it up! 坚持下去!50. Let me see．让我想想。
51. Never mind．不要紧。
52. No problem! 没问题!53. That's all! 就这样!54. Time is up．时间快到了。
55. What's new? 有什么新鲜事吗?56. Count me on 算上我。
57. Don't worry．别担心。
58. Feel better? 好点了吗?59. I love you! 我爱你!60. I'm his fan。
