问候与接待：
）晚上好！下午好！（早上好！你好！ ) ！(Good morning/afternoon/evening！Hello
我能帮你什么忙吗？ What can I do for you?/May I help you?
您能重复一遍吗？ I beg your pardon?
可以请您慢一点吗？Would you please slow down? 请稍等一下。 Please wait a minute/second/moment. 感谢与应答：
非常感谢。Thank you very much.
谢谢您的合作。Thanks for your cooperation!
不客气。You are welcome!/It’s my pleasure!/ Don’t mention it!
道歉与应答：
I’m sorry对不起！！
对不起，让您久等了。 Sorry to keep you waiting. 很抱歉打扰您。 Sorry to trouble you.
很抱歉，这是规定。I’m terribly sorry, but this is the rule.
Never mind./
没关系。It doesn’t matter.
告别：
再见！ /See you later! ！Goodbye
祝您旅途愉快！ Have a nice trip!
欢迎下次再来中国。 Welcome to China again.
Communication(1 ) 1 对话
机场职员S: Staff 旅客P: Passenger
您能告诉我餐厅在哪吗？ P: Could you tell me where the restaurant is located?
] down to Basement Level One and it’s right əS: Certainly. Take the elevator ['eliveit
there.
可以，乘电梯到地下一层就是。
P: Where are the elevators? 电梯在哪里？
自动扶梯在那 ] over there. əleitəS: The elevators are beside the escalators['esk
边，电梯在自动扶梯旁边。
知道了。非常感谢。 P: Got it. Thank you very much.
不客气。S: You are welcome.
对话 Communication(2) 2
P: Excuse me. Do you know where I can find something to read?
麻烦您了，请问您知道哪里可以买到读物？
a beside bookstore a see will you and ahead corner second the at left Turn S:
restaurant.
在前面第二个拐角左转，你会看到在餐厅旁边有一家书店。
P: OK. Thanks. 好的。谢谢。
不客气。 S: My pleasure.
3 对话 Communication(3)
您好，小姐。 : Excuse me, Miss? P
有什么需要帮忙的吗？ S: Yes, sir. Anything I can do for you?
这边有吸烟 P: Do you have smoking room
here?/Where can I have a cigarette?
我可以在哪里吸烟？/室吗？
S: The smoking room is located on the first floor. Please go straight ahead and take
the escalator on your left to go downstairs.
吸烟室在一楼，您由此直走并搭乘左边扶手电梯下楼好的，我知道了。P: OK. I see.
S: Please pay attention to the announcement for your boarding to make sure not to
请注意收听有关您航班的广播，以确保您不会误机。miss your flight.
谢谢您的温馨提示，我 P: Thank you very much for your kindly reminder. I will!
会的。
乐意效劳。S: Happy to serve you.
复习Overview
机场职员S: Staff 旅客P: Passenger
Good Morning/Afternoon/Evening. Welcome to our Capital Jet Terminal. ：P
欢迎光临首都公务机。! 晚上好/下午/早上
请问是出港航班吗？S: Is it the departure flight?
不是，是进港航班。No, it’s the arrival flight. ：P
S: Can I have your place of departure and estimated time of arrival?
可以告诉我航班的出发地和预落时间吗？
Yes, it leaves Shanghai for Beijing, and the estimated time of arrival is 4:20pm.：P
4:20航班从上海出发，预计下午到达北京。
the at2:00pm,and Shanghai from departing A, is number flight Your right. All S:
estimated time of arrival is 4:20pm.
，预计预达时间为下2:00，出发地上海，起飞时间为下午A 好的，您的航班是
。4:20午
：P to change the time of using the room. My flight has been changed ,and I want
我变更了航班，想把休息室的使用时间做一下调整。 S: Please tell me the new flight number and the time you expect.
请你告诉我变更后的航班号码，及你想调整的使用时间。
（一）机场常用句型
您的目的地是哪里？your destination? is What
请您告诉我您的航班号。Please tell me your flight number.
will We 如果有变化我们会change. any there is in time , if you inform
及时通知您。
