product or result
S Desired Outcomes:
C What the client would like to have at the end of the project
Out of Scope:
O P In Scope: E Deliverables, target dates, and issues
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The first step is to define the problem that will focus and set boundaries for the engagement.
Problem Definition Worksheet
Client:
C Key Facts: O Relevant information about the client’s situation N T E Need for Change: X Why the client needs to change now—implications, burning platforms, etc. T
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Exercise: Pr fully does this key question meet the criteria for success?
How, if at all, should BigCar enter the online automotive business to improve its profitability?
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IBPS is a structured approach to solving problems, with several important benefits.