2015版环境管理体系 要求及使用指南资料

ISO FDIS 14001:2015 环境管理体系-要求及使用指南ISO14001:2015 FDIS中文稿（节选）——新旧版本管理体系模式的变化：2004版本管理体系模式北京华夏健峰企业管理咨询ISO14001:2004 EMS 运行模式PDCA4.6管理评审4.5.1 监测和测量4.5.2 合规性评价4.5.3 不符合，纠正及预防措施4.5.4 记录控制4.5.5 内部审核4.3.1 环境因素4.3.2 法律及其它要求4.3.3 目标指标和方案4.4.1 资源、作用、职责和权限4.4.2 能力、培训和意识4.4.3 信息交流4.4.4 文件4.4.5 文件控制4.4.6 运行控制4.4.7应急准备和响应A PC D4.2 环境方针2015版本的管理体系模式北京华夏健峰企业管理咨询ISO14001:2015 --PDCA领导力（5）策划（6）绩效评价（9）改进（10）支持与运作(7、8）外部与内部的问题（4.1））相关方需求与期待（4.2）环境管理体系的成果3 术语定义（部分）3.15 生命周期从获取原材料，或者利用自然资源加工到废弃处理的连续的相互关联的产品系统。

注：生命周期包括活动，产品和服务，既可以包括采购的产品和服务，也可以包括产品废弃处理和运输服务，如：设计、制造、运输、包装、最终使用和处置。

3.18 风险不确定性对目标的影响注：——影响是对预期的偏离—积极或消极。

——不确定性是指对事件、其后果或可能性的认识或了解方面的信息的缺乏或不完整的状态。

——风险通常以潜在事件和后果，或他们的组合来描述。

——风险通常以事件的后果（包括环境的变化）和发生可能。

3.5 相关方能影响某项决定或活动或被其影响的，或感知到自身将受其影响的个人或组织。

注：——相关方可能包括关注或受组织环境绩效影响的个人或团体。

——“感知自身受影响”指来自与已知组织。

——相关方可能包括客户、团体、供应商、监管者、非政府组织、投资商、员工。

2015版环境管理体系要求及使用指南标准目录1.范围2.规范性引用文件3.术语和定义4.组织所处的环境4.1理解组织及其所处环境4.2理解相关方的需求和期望4.3确定环境管理体系的范围4.4环境管理体系5.领导作用5.1领导作用与承诺5.2环境方针5.3组织的岗位、职责和权限6.策划6.1应对风险和机遇的措施6.1.1总则6.1.2环境因素6.1.3合规义务6.1.4措施的策划6.2环境目标及其实现环境目标的策划6.2.1环境目标6.2.2实现环境目标措施的策划7.支持7.1资源7.2能力7.3意识7.4沟通7.4.1总则7.4.2内部沟通7.4.3外部沟通7.5形成文件的信息7.5.1总则7.5.2创建和更新7.5.3形成文件的信息的控制8.运行8.1运行策划和控制8.2应急准备和响应9.绩效评价9.1监视、测量、分析和评价9.1.1总则9.1.2合规性评价9.2内部审核9.2.1总则9.2.2内部审核方案9.3管理评审10.改进10.1总则10.2不符合与纠正措施10.3持续改进4组织环境4.1理解组织及其环境组织应确定与其目标相关、并影响其实现环境管理体系预期结果的能力的外部和内部因素。

这些因素应包括受组织影响的或能够影响组织的环境条件。

4.2理解相关方的需求和期望组织应确定：a)与环境管理体系有关的相关方；b)这些相关方的有关需求和期望（即要求）；c)这些需求和期望中哪些会成为其合规义务。

4.3确定环境管理体系的范围组织应确定环境管理体系的边界和适用性，以界定其范围。

确定范围时组织应考虑：a) 4.1中提及的外部和内部因素；b) 4.2中提及的合规义务；c) 组织的单元、职能和物理边界；d) 组织的活动、产品和服务；e) 组织实施控制与施加影响的权限和能力。

范围一经确定，在该范围内组织的所有活动、产品和服务均须纳入环境管理体系。

应保持体系范围的形成文件的信息，并可为相关方获取。

4.4环境管理体系为实现包括提升环境绩效在内的预期结果，组织应根据本标准的要求建立实施、保持并持续改进环境管理体系，包括所需的过程及其相互作用。

Table of Contents1Introduction ________________________________________________________________________________________________ 4 2References __________________________________________________________________________________________________ 5 3Definitions __________________________________________________________________________________________________ 5 4About Our Organization ___________________________________________________________________________________ 6 4.1Organizational Context _______________________________________________________________________________ 6 4.2Relevant Interested Parties ___________________________________________________________________________ 6 4.3Management System Scope __________________________________________________________________________ 7 4.4Management System Processes ______________________________________________________________________ 8 5Leadership & Governance _______________________________________________________________________________ 10 5.1Leadership & Commitment _________________________________________________________________________ 10 5.2Environmental Policy ________________________________________________________________________________ 11 5.3Role, Responsibilities & Authorities _______________________________________________________________ 135.3.1 Top Management _________________________________________________________________________________ 135.3.2 Environment & Sustainability Manager __________________________________________________________ 135.3.3 Environment & Sustainability Coordinator _______________________________________________________ 145.3.4 Department Managers ____________________________________________________________________________ 145.3.5 Employees ________________________________________________________________________________________ 14 6Management System Planning __________________________________________________________________________ 156.1Addressing Risks & Opportunities _________________________________________________________________ 156.1.1 General ____________________________________________________________________________________________ 156.1.2 Environmental Aspects____________________________________________________________________________ 166.1.3 Compliance Obligations __________________________________________________________________________ 176.1.4 Planning Action ___________________________________________________________________________________ 18 6.2EMS Objectives ______________________________________________________________________________________ 196.2.1 Environmental Objectives _________________________________________________________________________ 196.2.2 Planning Actions to Achieve Environmental Objectives __________________________________________ 20 7Support____________________________________________________________________________________________________ 217.1Resources ____________________________________________________________________________________________ 21 7.2Competence __________________________________________________________________________________________ 22 7.3Awareness ____________________________________________________________________________________________ 23 7.4Communication ______________________________________________________________________________________ 237.4.1 General ____________________________________________________________________________________________ 237.4.2 Internal Communication __________________________________________________________________________ 237.4.3 External Communication __________________________________________________________________________ 247.5Documented Information ___________________________________________________________________________ 247.5.1 Management System Documents ________________________________________________________________ 247.5.2 Creating & Updating______________________________________________________________________________ 257.5.3 Controlling Documented Information ____________________________________________________________ 25 8Operation _________________________________________________________________________________________________ 26 8.1Operational Planning & Control ___________________________________________________________________ 26 8.2Environmental Emergency Situations ______________________________________________________________ 27 9Performance Evaluation _________________________________________________________________________________ 29 9.1Monitoring, Measurement, Analysis & Evaluation _______________________________________________ 299.1.1 General ____________________________________________________________________________________________ 299.1.2 Evaluation of Compliance _________________________________________________________________________ 30 9.2Internal Audit ________________________________________________________________________________________ 309.2.1 General ____________________________________________________________________________________________ 309.2.2 Internal Audit Programme ________________________________________________________________________ 31 9.3Management Review ________________________________________________________________________________ 319.3.1 General ____________________________________________________________________________________________ 319.3.2 Inputs _____________________________________________________________________________________________ 329.3.3 Outputs ___________________________________________________________________________________________ 32 10Improvement ___________________________________________________________________________________________ 34 10.1General _____________________________________________________________________________________________ 34 10.2Non-conformity & Corrective Action ___________________________________________________________ 34 10.3Improvement ______________________________________________________________________________________ 35 Appendices ____________________________________________________________________________________________________ 37 A.1Correlation Matrix ___________________________________________________________________________________ 37 A.2EMS Process Map ____________________________________________________________________________________ 39 A.3Organization Chart __________________________________________________________________________________ 404About Our Organization4.1Organizational ContextYour organization is committed to defining our position in the marketplace and understanding how relevant factors arising from internal and external issues influence our strategic direction, our organizational context, or the ability of our EMS to achieve its intended outcomes. Such issues include factors that are capable of being affected by, or capable of affecting our organization. Broadly, these issues are defined as:1.Internal issues– conditions related to our organizational activities, products, services, strategicdirection, culture, people, knowledge, processes and systems. Using SWOT analysis provides ourorganization with framework for reviewing and evaluating our strategies, and the position anddirection of our organization, business propositions and other ideas;2.External issues– conditions related to cultural, social, political, legal, regulatory, financial,technological, economic, competition at local, national or international levels. Using PESTLE analysis provides our organization with framework for measuring our market and growth potential according to external political, economic, social, technological, legal and environmental factors;3.Environmental issues– conditions related to climate, air quality water quality, land use, naturalresource availability or biodiversity that can either affect our organization’s purpose, or be affected by our environmental aspects and impacts, which your organization must manage.Although we acknowledge that ISO 14001:2015 does not require our organizational context to be maintained as documented information, we maintain and retain; in addition to this document, the following documented information that describes our organizational context:1.SWOT Analysis Templates for internal issues;2.PESTLE Analysis Templates for external issues;3.Environmental Aspects & Impacts Registers for environmental issues;4.Business plans, strategy documents, operational procedures;5.Analysis of technology and competitors;6.Technical reports from experts and/or consultants;7.Minutes of meetings, process maps and reports, etc.Your organization and collates and assesses information about these influential factors to ensure that a continual understanding of the relevance of each factor is derived and maintained. To facilitate the understanding of our context, we regularly consider issues that influence our business during management review meetings, the results of which are conveyed via minutes and business planning documents.The output from this activity is evident as an input to determining the scope of our EMS (Refer to Section 4.3) and its processes (Refer to Section 4.4), as well as, the consideration of risks and opportunities that may affect our EMS, and the resulting actions that we take to address them (Refer to Section 6.1).4.2Relevant Interested PartiesYour organization recognizes that we have a unique set of interested parties whose needs and expectations (requirements) change and develop over time. Only a limited set of requirements are relevant to our EMS, and which are considered and managed as a compliance obligation. The criteria for y our organization’s compliance obligations include the following parameters:1.All relevant legal requirements;2. All corporate requirements imposedby upper levels of our organization; 3. All relevant requirements of relevantinterested parties that ourorganization decides to comply with, these may either be contractual (customers) or voluntary(environmental commitments). By asking ‘how the interested party (or their requirements) might affect our organization’s ability to achieve the intended outcomes of our environmental management system ?’ we are able to determine and document the relevant interested party requirements. Although not specifically required by ISO 14001:2015, your organization maintains an Interested Party Matrix that aligns a list of relevantinterestedpartiestotheircorresponding needs and expectations; with an indication of which of these has beenaccepted by our organization as a compliance obligation. Such needs and expectations, and whether they are critical to the success of our EMS, broadly include the examples shown in the table below.The outputs from this process are typically used to inform the following sections and processes of the EMS:1. 4.3 Management system scope;2. 4.4 Management system processes;3. 6.1.1 Actions to address risk and opportunities that affect the EMS;4. 6.1.2 Environmental aspect and impacts;5.6.1.3 Compliance obligations; 6.7.4 Communications.4.3 Management System ScopeBased on the scope of our activities described in Section 1 - Introduction and the analysis of the issues and requirements identified in Sections 4.1 and 4.2, your organization has established the scope of our environmental management system in order the implement the objectives and policies that are relevant to our context, physical and organizational boundaries, product life-cycles and any interested parties.Figure 2: Types of Interested PartyYour organization is able to exert authority and differing levels of control and influence over our activities, as they relate to our products and services, as performed at our facilities. The functional and organizational boundaries for the different physical locations (where applicable) and the level of control and influence are summarised below:In order for our EMS to be robust, all the activities, products and services undertaken by your organization are included with in the scope of the EMS. In this way, we are able to control and influence our activities, products and services.The scope of this document describes our EMS, delineates authorities, inter-relationships and responsibilities of process owners and personnel that operate within management system and the sequence and interaction of our processes. Conformance to ISO 14001:2015 has been verified utilizing a formal assessment and review process undertaken by <insert the name of your Registrar>.Although we recognize that ISO 14001:2015 does not require a formal manual, we have decided to retain and update our EMS manual, as our employees, customers, suppliers and other stakeholders perceive it to add value to our operations.4.4Management System ProcessesYour organization’s EMS and its processes are designed around the principle of continual improvement and adoption of the process approach methodology, using the Plan, Do, Check and Act cycle. The EMS manual generally follows the layout and high-level structure of ISO 14001:2015.In order to achieve our intended outcomes,your organization has implemented an environmental management system; based upon sound management principles, which is integrated with the key day-to-day management activities that our organization undertakes. It also exists as part of a larger strategy to establish, document and communicate our processes, their interactions, our policies and objectives; whilst satisfying the requirements of ISO 14001:2015. EMS processes are defined to address:1.Supplier, manufacturer, internal and external issues;2.Material, resource and energy usage;3.Waste and emissions generation;4.Design, operation, production and logistics;5.Activities, products, and services;6.Customers and end-users.An environmental review is conducted every 3 years ahead of re-certification to determine any changes to our organization which may affect the intended outcomes of our EMS. In addition, to meet the requirements of ISO14001:2015, your organization also determines any changes to our internal and external context inwhich we operate (Refer to Section 4.1) and the changing needs and expectations of interested parties (Refer to Section 4.2).Process controls are defined by tools and documents, such as; documented procedures, process maps, flow diagrams, matrices, schedules, and charts, etc. Refer to the EMS Process Map located in Appendix A.2 that shows the processes and the interactions that allow our organization to establish, implement, maintain and continually improve our management system.The effectiveness and integration of the each process and its subsequent output is measured and evaluated through regular internal audits, inspections and data analysis. The monitoring of key performance indicators (KPIs) which are linked to our objectives are used to measure and communicate process performance. This approach allows Top management to regularly review the EMS to ensure its ongoing integration with in the business.As part of the decision making process, we use trends and statistical data related to non-conformities, environmental aspects, obligations, targets, objectives and corrective actions, as well as, monitoring and measurement results, audit results and compliance data, to ensure that objective, and responsible management decisions are made.AppendicesA.1 Correlation MatrixThis section provides a matrix to correlate the requirements of ISO 14001:2015 against the relevant sections in this document and should be used to determine where the new and amended clauses are located.A.2 EMS Process MapEnergyMaterials Finance PeopleRestrictions OpportunitiesSpecificationVolumeProducts Waste Emissions Capacity to reduce wasteCapacity to influence supplyInsert your company’s name or logo. ISO 14001:2015EMS Manual Page 40 of 40A.3 Organization Chart<Insert your organization chart here>。

XXXXX有限公司环境管理手册依据【ISO14001:2015环境管理体系要求及使用指南】编制文件编号：版本：生效日期：2019-7-1批准审核编制目录章节号名称页码0.1 环境管理手册目录0.2 手册修改记录0.3 环境管理手册发布令0.4 任命书0.5 XXX有限公司简介1.0 目的和适用范围2.0 引用标准3.0 术语和定义4.0 公司所处的环境5.0 领导作用5.1 领导作用和承诺5.2 环境方针5.3 岗位、职责和权限6.0 策划6.1 应对风险和机遇的措施6.1.1 总则6.1.2 环境因素6.1.3 合规义务6.1.4 措施的策划章节号名称页码6.2 环境目标及其实施的策划7.0 支持7.1 资源7.2 能力和意识7.3 信息交流7.4 文件化信息8.0 运行8.1 运行策划和控制8.2 应急准备和响应9.0 绩效评价9.1 监视、测量、分析和评价9.2 内部审核9.3 管理评审10.0 改进/ 附件一:XXX有限公司环境管理手册、程序文件与权责一览表/ 附件二: XXX有限公司ISO14001:2015环境管理体系职能分配表/ 附件三: XXX有限公司ISO14001:2015环境管理体系组织机构图/ 附件四: XXX有限公司厂区图0.3 发布令：环境手册发布令本公司所推行的“ISO14001：2015ISO14001:2015环境管理体系”是以文件为基础的ISO14001:2015环境管理体系；为了使公司的ISO14001:2015环境管理体系文件的制定有依据，公司现制定«环境管理手册»予以发布。

根据GB/T24001-2015 idt ISO14001：2015《ISO14001:2015环境管理体系—要求及使用指南》标准，由管理者代表组织编制并审核，总经理批准发布,本手册是在充分考察了本公司具体情况的基础上，经过反复讨论，研究而制定出来的。

它明确了公司的环境方针、环境目标，确定了组织结构，规定了ISO14001:2015环境管理体系所应用的ISO14001：2015国际标准的要求.。

环境管理体系——要求及使用指南1 范围本国际标准规定了环境管理体系的要求，一个组织可以使用以提高其环境绩效。

本国际标准使一个组织可以寻求系统化管理其环境责任，以有助于可持续发展的环境支柱的方式。

本国际标准帮助组织获得其环境管理体系的输出，提供组织自身和相关方的环境价值，与本组织的环境方针相一致，环境管理体系预期的输出包括：—提高环境绩效；—履行合规性义务；—实现环境目标。

本标准适用于任何组织，不论大小、类型和性质，适用于本组织的活动、产品和服务的环境因素，从一个生命周期的角度考虑组织确定它能够控制或影响。

这个国际标准不规定具体的环境绩效准则。

这一国际标准可用于整体或部分系统化地改进环境管理。

然而，声称符合本国际标准的要求是不能接受的，除非所有的要求被纳入一个组织的环境管理体系和没有删减。

2 规范性引用文件没有规范性引用。

3 术语和定义为本文件的目的，下列术语和定义适用。

3.1与组织和领导有关的术语3.1.1管理体系组织的一组相互关联或相互作用的要素（3.1.4）以建立方针和目标（3.2.5）和过程（3.3.5）以实现这些目标。

注1：一个管理体系可以包括一个领域或几个领域（如质量，环境，职业健康与安全，能源，财务管理）。

附注2：体系要素包括组织结构、角色和职责、策划与运行、绩效评价及改进。

附注3：一个管理体系的范围可以包括整个组织，规定或指定的组织的职能，规定或指定的部分的组织，或一个或多个横跨组织团体的职能。

3.1.2环境管理体系管理体系的一部分（3.1.1）用于管理环境因素（3.2.2），履行合规性义务（3.2.9），和处理风险和机会（3.2.11）3.1.3环境方针由最高管理者（3.1.5）正式发布的相关环境绩效（3.4.11）的一个组织（3.1.4）的意图和方向。

3.1.4组织为了实现其目标（3.2.5）有自己的职能和职责、权限和关系的人或群体。

注1：组织的概念包括但不局限于单一的贸易商，公司，社团，企业，当权者，合伙企业，慈善机关或事业单位，或部分或组合，是否股份制或不是，公共的或私有的。