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Situation 3 Check OutLesson One General Procedure 一般程序G: I'd like to check out.旅客:我想结账离店。
R:Have you settled bill?接待员:您结账了吗？G:No.I'd like to do that now.旅客:还没有，我想现在结账。
R:You can settle your bill at the Finance Department on the fourth floor.接待员:您可以在四楼的财务部结账。
G:Okay. I've paid my bill.旅客:好了，我已经结完帐了。
R:Would you like some help with your luggage?接待员:您需要帮忙提行李吗？G:I think I can do it myself if I can borrow your trolley.旅客:要是能借用一下你们的行李车，我想我自己就行。
R:Certainly. Just a moment, please. I'll get it for you.接待员:当然可以。
请稍等，我去给您拿行李车。
Lesson Two Setting Bill the Night before Leaving客人在离店的前一天晚上结账C:Finance Department.出纳员:你好，财务部。
G:Hello,this is Mr.Lister in room 3406.旅客：你好，我是3406房间的Lister先生。
I'll be leaving early tomorrow morning.我准备明天一早离开这里，So I'd like to come down sometime today to settle my bill.所以我想今天下楼结账。
Unit 5 Check out 结账退宿经典对话C=Cashier 收银员 G=Guest 顾客C：Good morning, sir. May I help you?先⽣，您早，有什么可以帮到您吗？G：Yes, I’d like to check out.我想退宿。
C：Certainly sir. May I have your room key, please?好的，请把房间钥匙给我，好吗？G：Sure, Here it is.好的，给你。
C：Just a moment, please. I’ll draw up your bill for you.请等⼀下，我帮您结帐。
（After a while 过了⼀会⼉）C：Mr. Johnson, your bill totals US$520, How would you like to make the payment?约翰逊先⽣，您的账单总计是 520 美元。
您打算如何付款？G：By credit card. Do you accept Visa?⽤信⽤卡。
你们接受维萨信⽤卡吗？C：Yes, Mr. Johnson.是的，约翰逊先⽣。
G：Here you are.给你。
C：（Print the card）Could you sign here , please?请您在这⼉签名，好吗？G：Sure.好的。
C：Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.谢谢您，约翰逊先⽣。
这是您的卡和收据。
祝您旅途愉快。
常⽤句型百宝箱1. 结帐基本应对1) Just a moment, please. The cashier will have your bill ready in a moment.请稍等，收银员马上会准备好您的账单。
2) I will calculate/draw up the bill for you.我帮您结账单。
酒店退房英语情景对话c:goodmornin,sir.mayihelpyou?早上好先生，需要我帮忙吗?g:goodmorning,i'mleavingtoday.mayisettlemyhotelbillnow?早上好，今天我要离开.我现在想把在酒店的账单付了可以吗? c:yournameandyourroomnumber,please?请告诉我你的名字和房间号好吗?g:jackburnsinroom9102.杰克伯恩斯9102室c:didyouhaveyourbreakfast?你有吃酒店提供的早餐吗?g:yes.是的。
c:haveyouusedanyfacilitiessincethen?那你曾使用过酒店设施吗?g:no没c:justamoment,please.i'mpreparingyourbill...sorrytohavekep tyouwaiting.hereisyourbill,rmb1550yuaninall,including10%ser vicecharge.pleasecheckit.请等一下。
请检查一下.我准备您的帐单...对不起，让您久等了。
这是您的账单，人民币1550元，包括各方面10%的服务费。
g:that'sright.对的c:youhavepaidadepositofrmb2000yuan,haven'tyou?你已支付2000元存款，对吗?g:yes.hereisthereceipt.是的，这是收据。
c:thankyou.hereistheinvoiceandyourchange.haveacheck.please.谢谢你，这是你给的发票，请检查。
g:it'squiteallright.thankyou.相当不错，谢谢你。
c:you'rewelcome.wehopeyouwillenjoyyourjourney.不用谢，我们希望你能喜欢你的旅程。
退房英语流程If you're gearing up for a hotel stay that's about to end, knowing the English process for checking out can make your departure as smooth as your arrival. Here's a concise guideto make your check-out process a breeze.First things first, gather all your belongings and ensure nothing is left behind. Next, head to the front desk whereyou initially checked in. Approach the receptionist with a friendly "Good morning/afternoon," and let them know you're ready to check out. They will likely ask for your room number and the name you used to make the reservation.While they process your check-out, they'll ask if you'dlike to settle any additional charges that may have incurred during your stay, such as minibar items or room service. If you have a credit card on file, they'll use that to chargeany outstanding fees. If not, you'll be asked to pay at this point.After settling the bill, the receptionist will hand you a receipt as confirmation of your payment. It's always a good idea to review this to ensure all charges are correct. If everything looks good, you can express your gratitude with a simple "Thank you," and inquire if there's anything else you need to do.Should you have any feedback about your stay, now is thetime to share it. Whether it's positive or constructive, your comments can help the hotel improve its services. Lastly,don't forget to ask if there's a luggage storage service if you have plans to explore the city before your departure.With a final nod of appreciation and perhaps a tip if you feel the service was exceptional, you're all set to hit the road. Remember, a courteous and organized approach to checking out can make the process quick and pleasant for both you and the hotel staff.。
退房英文流程【中英文版】Title: Check-out Process in English中文标题：退房英文流程1.Upon your decision to check-out, the first step is to inform the front desk of your intention.2.您决定退房后，第一步是通知前台您的意图。
3.The front desk staff will then ask for your keys and room card, and check your account to confirm all payments.4.前台工作人员将then 要求您交出钥匙和房卡，并核对您的账户以确认所有付款。
5.After confirming that everything is in order, you will be requested to sign a check-out sheet as a confirmation of your departure.6.在确认一切正常后，您将被要求签署一份退房单，以确认您的离开。
7.The staff will then return your deposit, if applicable, and provide you with a final invoice, if requested.8.如果适用，工作人员将then 退还您的押金，并为您提供最终账单，如果您有要求的话。
9.You will then be free to collect your belongings and leave the room.10.之后，您可以收集您的物品并离开房间。
11.Once you have left the room, it is advisable to double-check that you have not left anything behind.12.一旦您离开房间，最好再次检查一下，确保您没有遗漏任何物品。
