Guests rooms already reserved 接待有预订客人
(R: receptionist G: guest)
R: G: Yes, my wife and I have booked a double room. My name is Smith. R: G: Yes, that’s right. R: G: Is it necessary to fill in? R:
• G: Can you give us a room with a street view? • R: • G: That doesn’t sound expensive. I’ll accept it. But will you add service charge and government tax? • R: • G: Thank you. Where can I find a bellboy? • R: • G: Thank you. • R:
Guests rooms already reserved 接待有预订客人
(R: receptionist G: guest)
R: Good afternoon. What can I do for you? G: Yes, my wife and I have booked a double room. My name is Smith. R: Mr. Smith, just a minute please. Yes Mr. Smith, a double room is reserved under your name by China International Travel service. According to our record, you’ll be staying here until 18th of this month. G: Yes, that’s right. R: Would you please show me your passport? (R: Would you please fill in the registration card? Excuse me, Mr. Smith, you have forgotten to fill in your passport numbers. G: Is it necessary to fill in? R: Yes, sir. The hotel in China requires ever guest to fill in his passport number.)