下载文档原格式
外贸业务员常用行销口语外贸业务员常用行销口语作为一名外贸业务员，行销口语是其与客户进行沟通交流的重要方式之一。
通过合适的行销口语，可以增强客户的信任感和购买意愿，促进业务的顺利开展。
以下是外贸业务员常用的行销口语。
一、自我介绍1. Hello，我是XX公司的外贸业务员，您好！2. 好久不见，我是XXX公司的销售经理，请问近期有什么需要吗？3. 很高兴认识您，我是XXX公司的负责人。
二、产品介绍1. 我们的产品有什么特点？2. 这款产品对您有什么优势？3. 我们可以提供多种规格和型号的产品，您需要哪一种？三、价格询问1. 我们的价格可以给您一个优惠的折扣，您是否有兴趣？2. 我们的价格比市场价低很多，您是否考虑过购买？3. 如果您需要大量采购，我们可以给您更加优惠的价格。
四、合作洽谈1. 您考虑好了，我们可以在签订合作协议后立即开始合作。
2. 我们可以提供一些特别定制的服务，来满足您的要求。
3. 我们可以做一些额外的工作，来帮助您的业务增长。
五、支付方式1. 我们可以接受多种支付方式，包括信用卡和电子支付。
2. 如果您需要，我们可以提供一些融资服务。
3. 我们可以采取分期付款的方式来减轻您的压力。
六、售后服务1. 我们可以提供完善的售后服务，以确保您的满意度。
2. 如果您有任何问题或疑问，请随时与我们联系。
3. 我们可以为您提供培训和咨询服务，以帮助您更好地使用我们的产品。
总结以上是外贸业务员常用的行销口语，通过具有说服力和亲和力的话术，可以更好地与客户建立信任关系，实现业务合作。
同时，业务员需要根据客户不同的需求和心理，采取不同的行销策略，提高自己的情商和技能水平，进一步推动业务发展。
外贸英语业务员常用销售口语外贸英语业务员常用销售口语了下面这些外贸英语业务员常用销售口语，一起来学一学吧。
1. 如何说明价廉物美“It's indeed two-pence colored”(真是价廉物美)这句流行用语可是中外皆宜2. 如何讲解免税商品免税商品的标签通常会注明“It's tax-free”，当然，您首先要确认顾客是否属于观光客，可以说：“May I see your passport, please?”3. 如何介绍名贵产品名贵产品通常价格不菲，所以“A good product will always sell.”(货好销路好)要比一直强调“pretty good”更具说服力4. 如何收取首付款分期付款与收取其他货款并没有多大不同，后者除手续稍微复杂一点外，前提是“May I have some money as a deposit?”(您可以付部分订金吗?)5. 支票付款时当今，顾客逐渐习惯使用支票(check)或信用卡(credit card)付款，面对这种情况，您要会说：“Of course y ou can pay by check.”6. 如何说明折扣方式有多种多样，不过千万不要认为“1% discount to you.”是打一五折!7. 顾客批量购置时此时，通常会给对方优惠价，“I'll let you have everything at bed-rock prices”(每样东西我都以最低价给你)中的red-rock就是the lowest的意思8. 如何利用大甩卖这可是您大展身手的好时机，“You may not have the sam e chance again.”(请勿错失良机)是使用频率最高的.一句话9. 如何削减零头打折的时候，商品价格通常会有零头，卖方多半会让步：“I will dispense with the odd five.”(我会把五元零头减去)，或是在此句前做些解释“In order to show deference to our customers.”(为尊重顾客起见)10. 如何说明修改衣服的改短(shorten)及改小(take in)多半是的，你可以向顾客说清楚“We don't charge for this.”。
外贸英语销售口语以下是常用的外贸英语销售口语，快来看看吧。
1. 如何解释分期付款还要会解释：“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”(可以先付订金500元，然后在一年内，每月付100元)2. 如何收取货款如果是当场付清货款，就可能用到这个句子：“Could you pay at the Cashier's Desk?”(请到收银台付款)3. 如何找零下列句子要活学活用：“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that's all right, sir.”(收您100元，减去13元2角，应找您86元8角，请点下数目)4. 如何开立发票、收据东西卖出后，并非万事大吉，开发票、给收据、找零钱是一贯作业，一句“Here's your receipt”过后，别忘了说声谢谢。
5. 找错钱了怎么办谁都有出错的时候，这时态度一定要诚恳：“I'm very sorry for the mistake”，然后再说：“Here's the right change.”(这才是要找您的零钱数)6. 标准买单方式当顾客问你：“How much will this be”(多少钱?)，你可以说“Just a moment, please. I'll calculate that for you.”(请等一下，我算算看)7. 解释税率及服务费顾客的疑虑多针对服务费service charge(在国外还有税率tax rate)，您的说明一定要明白无误：“A 10% service charge have been added to your bill.”(账单已经加了10%的服务费)8. 如何议价如果愿意降价，可以使用however来转折语气：“However，……, we can give you a discount.”(然而，由于……，我们可以给您打折)9. 如何优待熟客对熟客可以说：“Ordinarily we sell them for one hundred and fifteen dollars, but I'll make a concession.”(我们一般要卖115元，但您可以优惠)10. 如何给新顾客打折对新顾客可以说：“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”(给您9折，当作是宣传费吧)。
外贸销售常用的英语口语【篇一】Packing has a close bearing on sales.包装对产品的销路有很大关系。
We are trying to find a market for this article.我们正在努力为此项商品寻销路。
We regret we cannot find any market for this article.我们很抱歉不能为此项商品寻到销路。
There is a good market for these articles.这些商品畅销。
There is a poor market for these articles.这些商品滞销。
There is no market for these articles.这些商品无销路。
Your bicycles find a ready market here.你们的自行车在此地销路很好。
They talked over at great length the matter of how to increase the sale of your products.他们详细地讨论了怎样增加你方产品的销售。
Please furnish us with more information from time to time so that we may find outlets for our stationery.因为对此货物的需求将持续增加，请提前补充货源。
According to our experience, these handicrafts can find a ready market in Japan.依据我们的经验，这些手工艺品在日本销路很好。
【篇二】We can discuss further details when you have a thorough knowledge of the marketing possibilities of our products.等你们全面了解我们产品销售可能性之后，我们再进一步细谈。
外贸业务员接待客户的必备口语1 Do I have to make a reconfirmation 我还要再确认吗？2 Is there any earlier one还有更早一点的吗？3 Could you tell me my reservation number, please请你告诉我我的预订号码好吗？4 Can I get a seat for todays 7:00 a.m. train我可以买到今天上午7点的火车座位吗？5 Could you change my flight date from London to Tokyo请你更改一下从伦敦到东京的班机日期好吗？6 Is there any discount for the USA Railpass火车通行证有折扣吗？7 May I reconfirm my flight我可以确认我的班机吗？8 Are they all non-reserved seats他们全部不预订的吗？9 Do I have to reserve a seat我一定要预订座位吗？10 May I see a timetable我可以看时刻表吗？11 How long will I have to wait 我要等多久呢？12 Which would you prefer, a smoking seat or a non-smoking seat你喜欢哪种，吸烟座还是禁烟座呢？13 Can I reconfirm by phone我能电话确认吗？14 Where can I make a reservation我到哪里可以预订？15 Do I need a reservation for the dining car我需要预订餐车吗？16 How many more minutes will it take for the train to arrive火车还要多少分钟就要到达呢？17 Is this a daily flight这是每日航班吗？18 Excuse me. May I get by对不起，我可以上车吗？19 How much does it cost to go there by ship坐船到那里要花多少钱？20 Can I cancel this ticket 我可以取消这票吗？21 Check it to my final destination把它托运到我的目的地。
外贸业务员常用英语第一篇：外贸业务员常用英语Let me introduce you to Mr.Li, the general manager of our company.让我介绍你认识，这是我们的总经理，李先生。
It’s an honor to meet you.很荣幸认识你。
Nice to meet you.I’ve heard a lot about you.很高兴认识你，久仰大名。
How do I pronounce your name?你的名字怎么读？How do I address you?如何称呼您？It’s going to be the pride of our company.这将是本公司的荣幸。
What line of business are you in?你做那一行？Keep in touch.保持联系。
Thank you for coming.谢谢你的光临。
Don’t mention it.别客气Excuse me for interrupting you.请原谅我打扰你。
I’m sorry to disturb you.对不起打扰你一下。
Excuse me a moment.对不起，失陪一下。
Excuse me.I’ll be right back.对不起，我马上回来What about the price?对价格有何看法？What do you think of the payment terms?对支付条件有何看法？How do you feel like the quality of our products?你觉得我们产品的质量怎么样？What about having a look at sample first?先看一看产品吧？What about placing a trial order?何不先试订货？The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs.By the way, which items are you interested in?我们的产品质量与其他生产商一样的好，而我们的价格却不象他们的那样高。
外贸必备英语口语外贸是指国与国之间进行的商品交流和贸易活动。
在这个全球化的时代，外贸口语的重要性日益突出。
掌握外贸必备的英语口语对于从事外贸工作的人来说至关重要。
本文将为大家介绍一些在外贸工作中常用的英语口语和表达方式，帮助大家更好地进行国际贸易活动。
一、询盘（Inquiry）1. 询问产品的详细信息- Can you please provide me with more information about your products?- Could you give me some details about the products you offer?- I would like to know more about your product range. Could you send me a catalog?2. 询问价格和交货条件- What are your prices for bulk orders?- Could you give me a quote for 100 units?- What are your lead times for delivery?3. 需要样品- Would it be possible to get a sample of the product?- Can you send me some samples for evaluation?- Is there any charge for samples? If so, how much?4. 请求报价和样品的有效期- How long is your quotation valid?- What is the validity of the sample you have provided?- Is there any expiration date for the quotation and samples?二、报价（Quotation）1. 报价产品及价格- We are pleased to offer you our products as follows:- Product A: $100 per unit- Product B: $150 per unit- Product C: $200 per unit2. 报价有效期- This quotation is valid for 30 days.- The prices quoted are valid until the end of this month.- The offer stands until the end of next week.3. 询问付款方式和条款- What are your payment terms?- Could you please let me know your preferred method of payment? - Do you accept credit card payment?4. 询问交货方式和时间- How will the goods be delivered?- What is the estimated delivery time?- Are there any additional charges for transportation?三、订单确认（Order Confirmation）1. 确认产品、价格和数量- We would like to confirm the order for the following items:- Product A: 200 units- Product B: 300 units- Product C: 100 units2. 确认交付日期和方式- Please confirm the delivery date and method.- Can you provide an estimated time of arrival for the goods?- Is there any specific shipping requirement we need to consider?3. 确认付款条件和方式- We agree to your payment terms of 30% in advance and the balance before delivery.- Please confirm the payment method we discussed, which is telegraphic transfer.- We are aware of the payment terms and will arrange payment accordingly.四、国际贸易展览会（International Trade Fair）1. 邀请参观展会- We would like to invite you to visit our booth at the upcoming trade fair.- You are cordially invited to attend our exhibition at the international trade fair.- We would be delighted if you could come and see our latest products at the trade show.2. 确定展位和时间- Our booth is located in Hall A, booth number 1234.- We will be exhibiting from 9th to 12th of October.- Our representatives will be available at our booth during the entire trade fair.3. 预约会面- Could we schedule a meeting during the trade fair to discuss potential cooperation?- Would it be possible to arrange a meeting between our CEOs at the trade show?- Let's set up a meeting to explore potential business opportunities.五、货运与物流（Shipping and Logistics）1. 询问运费和报关手续- How much is the shipping cost to our location?- Could you provide some information about the customs clearance procedures?- Are there any additional charges for import duties and taxes?2. 确认包装细节- Please confirm the packaging details, such as the size and weight of the cartons.- Do you provide any special packaging for fragile items?- Could you provide the packaging specifications for the goods?3. 询问装运时间和跟踪方式- When can you arrange the shipment?- How long does it usually take for the goods to arrive at our port?- Do you provide a tracking number for the shipment?六、售后服务（After-sales Service）1. 提出关于产品质量的问题- We have encountered some quality issues with the products we received.- There seem to be some defects with the goods we received. How do we address this?- We would like to discuss some concerns we have regarding the quality of the products.2. 请求退换货或赔偿- We would like to return the defective items and request a replacement.- Could you please compensate us for the damaged goods?- We expect a refund for the products that did not meet our expectations.3. 表达对合作的期望- We hope that we can find a satisfactory solution to the problem.- We trust that you will take immediate action to address our concerns.- We value our partnership and look forward to your prompt response.总结：外贸必备的英语口语对于从事国际贸易工作的人来说至关重要。
外贸业务员英语口语As a foreign trade salesman, English speaking skills are essential for communicating effectively with overseas clients. Here are some useful English phrases and expressions that can help improve your communication skills:1. Greetings: Start your conversation with a polite greeting such as 'Good morning/afternoon/evening,' or 'Hello, how are you?'2. Introduction: Introduce yourself and your company, and ask for the same information from your client. For example, 'My name is John, and I represent XYZ Company. Can I have your name and your company's name?'3. Product information: Provide clear and concise information about your product, including its features, benefits, and pricing. Use phrases such as 'Our product is designed to...' or 'Our product is ideal for...'4. Negotiation: When negotiating, use phrases such as 'We are willing to offer a discount of...' or 'What if we agree ona lower price?'5. Closing: End your conversation by thanking your client for their time and expressing your desire to maintain a positive business relationship. For example, 'Thank you for your time.We look forward to doing business with you in the future.' Remember to speak clearly and confidently, and always be polite and professional. Practicing these phrases and expressions can help you improve your English speaking skills and build stronger relationships with your overseas clients.。
外贸业务员常用行销口语术语外贸业务员常用行销口语术语外贸业务员与国际友人推销产品也是有术语的，外贸业务员常用的行销口语，欢迎阅读使用。
如何说明本国制造或是国外进口人们基本上都有喜欢外国货的心理，这是，推销人员可以分别介绍之，“This is made in China, but that isn't.”(这是中国造的，那个是进口的)。
如何请顾客改换别的样式没有顾客指定要购买的物品时，千万不要到此为止，必须迅速反应：“Sorry, we haven't got that. Do you prefer Salem?”(抱歉，我们没有那个。
您喜欢用Salem来代替吗?)这种持续维持积极销售的态度，才是制胜的不二法门。
如何劝顾客定制如果顾客在成衣柜上找不到合适的服装，您不妨建议他定制一套，同时向他说明定制的优点：“They are fitted to the body, and are much more carefully finished”(特别合身，手工也比较精致) 如何说明货物可换一般而言，货物出门，概不退换。
但是，如果商品确实有瑕疵，通常可以在一定时间内更换。
这时您要说：“We'll exchange it, of course.”(当然，我们会帮您换)如何保证修理信誉良好的厂家对于所售的商品都有足够的保证，因为生意不是只做一时，而是长久的，因此您会用到：“The guarantee provides for free service and parts.”(保证免费修理)。
如何保证合用如果对自己推销的产品有足够的信心，您当然可以拍着胸脯对顾客说：“If they do not fit perfectly, I will have another suit made for you.”(如果有一点点不合身，我可以为您另外做一套。
) 推销员保证合用的话，极易说服顾客，因为正面的保证必然是令人满意的。
XX年外销员考试外贸英语交际英语口语1. After you.你先请。
这是一句很常用的客套话，在进/出门,上车得场合你都可以表现一下。
2. I just couldn’t help it.我就是忍不住。
这样一个漂亮的可用于多少个场合?下面是随意举的一个例子：I was deeply moved by the film and I cried and cried. Ijust couldn’t help it.3. Don’t take it to heart. 别往心里去，别为此而忧虑伤神。
生活实例：This test isn’t that important. Don’t take it to heart.4. We’d better be off.我们该走了。
It’s getting late. We’d better be off .5. Let’s face it. 面对现实吧。
常说明说话人不愿意逃避困难的现状。
I know it’s a difficult situation. Let’s face it, OK?6. Let’s get started.咱们开始干吧。
劝导别人时说：Don’t just talk. Let’s get started.7. I’m really dead.我真要累死了。
坦诚自己的感受时说：After all that work, I’m really dead.8. I’ve done my best.我已尽力了。
9. Is that so? 真是那样吗?常用在一个人听了一件事后表示惊讶、疑心。
10. Don’t pl ay games with me! 别跟我耍花招!11. I don’t know for sure. 我不确切知道。
Stranger： Could you tell me how to get to the town hall?Tom: I don’t know for sure. Maybe you could ask the policeman over there.12. I’m not going to kid you. 我不是跟你开玩笑的。
雷丁英语·外贸业务员常用行销口语
作为经常与老外打交道的外贸人士，应该会应付各种场合的情景对话。
当然，很多人会自认为口语好，能应付，但是，一些话语的细节是否使用得周到，就需细细揣摩了。
1. 如何招揽顾客
一般程序：招呼—问候—寻找相关话题—理出商谈头绪。
所以，打招呼很重要，无论顾客有没有表现购买意愿，您都应该上前问候一句：“What can I do for you？”或“May I help you？”，也可说：“Can I be of any assistance？”，如果是熟客，可简单说声：“Good afternoon, madam. Something for you？”
2. 如何打开话题
如果顾客不置可否或表现出不耐烦的样子，决不可轻言放弃，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢迎任何人光临，买不买都没关系）”，然后婉转地问：“Are you looking for something？”。
3. 如何拉近距离
首先表达自己身份，甚至可以交换名片，然后说些常用客套话，为后来的推销铺路。
一句：“Would you mind my recommending？”十分有用。
4. 如何游说购买
初次见面就开门见山、滔滔不绝的做法已经落伍。
当你要说服顾客时，最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。
5. 如何展示商品
可以说：“Please take a look at this.”或“That one, madam？（那个好吗？）”配合产品加以说明时，则用“As you can see, ~（正如您所见，~）”
6. 如何拖延时间
争取时间以便长期抗战要有技巧，再心急也要说“Please take your time”（慢慢看/参观）或“Go right ahead, please.”（随便参观）。
根据情况也可通过闲聊进入主题，让顾客有一定时间考虑。
7. 如何选取工具
广告信函、海报、优待卷等都是销售的有效辅助工具，所谓“百闻不如一见”，一边看商品，一边听解释，才更易进入状况。
所以“I'll send you our D.M.”（我会寄给您产品的广告信函）很有说服力。
8. 如何利用店铺开张
店铺开张和周年庆典都是很好的宣传机会，因为本店新开张，因此给予优惠，或进一步说明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”（如果您将本店介绍给您朋友，本店将十分感激）
9. 如何劝客户抓紧购买
店铺出清存货时是购买价廉物美的货物的好时机，您可以说“I understand there's not much left over”（存货不多）
10. 如何接受电话预定
除非是熟客，双方足够信任，否则，餐馆、旅店通常的电话应对方式是“What time can we expect you ？”（您几点来？）
11. 如何给客人菜单
餐厅里，引领顾客落座后通常递上菜单“Good evening, sir. Here's the dinner menu”捎待一会，再询问“May I take your order ？”（您要来点什么？）
12. 如何引客人入座
可以先询问“How many people, please ？”（请问几位？）以及“Do you have a reservation ？”（您订位了吗？），接下来就应该“Where would you prefer to sit ？”（您喜欢坐哪？）而引客人入座了
13. 如何招呼顾客
应主动说“How do I address you？”，然后再进行下一步骤。
14. 如何让顾客稍候
成功的推销是要建立良好长久的服务。
忙不过来时，殷勤地一句“Would you mind waiting for a while？”（不介意稍候片刻吧？）足以奠定成功的基础。
15. 如何让顾客说“买”
双方谈得热烈的时候，说上一句“It's going to be the pride of our company.”（这将是本公司的荣幸）可以收到意想不到的奇效。
16. 如何促使顾客下决心
顾客犹豫不决时，您必须锲而不舍地游说，常用“Think about the advantages you will get.”（想想您能得到的利益）有利于出时顾客下决心购买。
17. 如何取出样品
顾客只有直接接触产品才有可能激起购买欲，所以“I have some sample”必须手口并用才有效果。
18. 如何针对多人游说
女性购物常常成群结队，所以您要多角度揣摩消费者喜好。
在叽叽喳喳的意见中，找出主要购买者，对她说“Please insist your taste and need.”（请坚持您的品位和考虑实际需要）
19. 如何应付挑剔的顾客
挑剔的顾客主管意识极强，所以要避免正面争论，实在不行，记得说句“I'm very sorry we couldn't help you, sir.”（很抱歉，我帮不上什么忙）。
20. 如何说明种类齐全
有时候，与其说得唾液横飞，不如用来阐明重点。
客人想知道公司产品的种类时，肯定地说上一句“Various”就已足够。
21. 如何让顾客试穿
展示商品的下一步就是顾客试穿了，可以说“Please try on whichever you like.”（随便试）或“Would you like to try it on？”（要不要试穿一下？）
22. 如何说明用途
商品要买得好，推销员对商品必须有足够的了解，说明使用方法的简易及商品的来用性，往往有利于顾客下决心购买，所以一句“Well, the self-filling device is simple.”（这种自动充墨装置十分简单）对您的推销术有举一反三之效的。
23. 如何介绍新产品
优秀推销员除了要有说服力、自信心和洞悉顾客心理的能力外，还要能经常介绍公司的最新或最畅销的产品。
可以说“This is our newest product.”或“This is our most recently developed product.”（这是我公司最新产品），甚至还可以强调“They are of the newest patterns that can be obtained in town”（这个款式目前在市面上绝无仅有）。
24. 如何说明产品特色
面对令人眼花缭乱的产品，特色是顾客考虑的要素之一。
所以，把“Its durability will be an agreeable surprise to you.”（它的耐久性将让您吃惊）常挂嘴边是必要。
25. 如何介绍设计师风格
顾客对衣饰的品位越来越高，所以必须掌握顾客的特殊喜好，下面的句子就显得很重要：“Do you enjoy the Italian style？”（喜欢意大利款式吗？）；“Let me introduce the designer's.”（让我为您介绍设计师所设计的）
26. 如何帮客人搭配
推销致胜的关键是要懂得搭配之道。
如今的顾客已不是因为需要，或是因为缺乏而购买衣物，而是为了搭配原有物品，比如西装配领带，上衣配裤子等等。
因此，“The gray one suits you well”（灰色比较适合您）之类的句子，就成了流行的推销用语。
27. 如何推荐特卖品
一般而言，每家商号都自己的特色或特制品，这句“It's our specialty”（这是本店的特制品）要用得很娴熟。
总之，无论是推销的商店，还是推销本身都要风格独具，才能立于不败之地。
28. 如何提出保证
保证有很多种，如保证期（warranty）、耐用性（durability）、新奇度（novelty）、价格低（reasonable price）等等。
可以使用“It has a five- year guarantee against mechanical defects”（机件保用五年）之类的语句。
29. 如何附送赠品
附送赠品是经久不衰的推销手法，因此，像“That includes an extra pair of shoelaces and a bottle of polish”（附送鞋带一对及鞋油一瓶）这类的说法是能讨顾客欢心的。
30. 如何讨论款式
与顾客讨论款式，既能对顾客表示尊重，又能抓住顾客的实际需求。
像“How do you like this one？”（您觉得这件如何？）或“Will you not try that one？”（试试那件怎么样？）这类话语往往是讨论的前奏，如果能加上“This style is quite elegant,I think you'll like it.”这句话，则交易更易成功。
外贸外贸英语。
