Closing segment: an action statement, requiring action from recipient, or informing
action to take.
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Guidelines for reference: A memo
also follows the ‘3Cs’ rule (conciseness, clarity and correctness) or possibly one more, ‘courtesy’
Subject—indicate the topic of the memo.
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Sample heading
To: All Staff From: Allen Smith, Administrative Officer Date: November 28, 2005 Subject: Operating Instructions for New
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Functions of a memo
A memo may communicate information, explain new procedures, announce changes, make requests, confirm results, or offer advice.
Different memo formats have been causing confusion between offices and partners. Starting on Monday, December 13th, all memos should be written using the following standard format.