外贸邮件回复常用语

外贸常用的邮件沟通句子
嘿，朋友们！咱在外贸这行里摸爬滚打，邮件沟通那可是超级重要的一环啊！比如说，当你想跟客户说“我很高兴收到你的邮件”，就可以直接来一句“Hey, I'm really glad to get your email!”这多自然啊！就像你收到好朋友的消息一样开心。

还有啊，“请尽快回复”这句话可不能少，“Please reply as soon as possible.”，简单明了，让客户知道你在急切地等他的消息呢。

这就好比你着急等一个人给你答案，那种期待的心情。

当你要表达“感谢你的理解和支持”，那就说“Thank you for your understanding and support.”，客户听了心里也会暖暖的呀。

这就如同有人在困难时给你鼓励和帮助，你会特别感激一样。

“我们会尽快处理你的订单”，“We will deal with your order as soon as possible.”，给客户吃下定心丸，让他们放心。

这不就像是你答应了别人一件事，然后努力去做到嘛。

有时候客户会问很多问题，你就可以回“我会逐一回答你的问题”，“I will answer your questions one by one.”，多贴心啊。

就像你耐心地解答朋友的疑惑一样。

咱在外贸沟通中，这些句子那真是太常用啦！它们就像是我们手中的工具，用得好就能让我们和客户的关系更紧密，生意更顺利呀！所
以啊，可得把这些句子用得滚瓜烂熟，让它们为我们的外贸事业助力！不用这些句子，那不是亏大了嘛！咱可不能犯这种傻呀！。

国外客户邮件回复感谢语1. Dear ..., thank you for your email. We appreciate you contacting us. 亲爱的...,感谢您的邮件。

我们非常感激您与我们联系。

2. Thank you for reaching out to us. We are glad to assist you.感谢您联系我们。

我们很乐意提供协助。

3. Thank you for your email. We are delighted to hear from you.感谢您的邮件。

收到您的邮件,我们深感欣喜。

4. Thank you for writing us. We are pleased to receive your email.感谢您与我们联系。

收到您的邮件,我们深感高兴。

5. Thank you for getting in touch with us. We are happy to help.感谢您与我们取得联系。

我们很乐意提供帮助。

6. Thank you for contacting our company. We sincerely appreciate it.感谢您联系我们公司。

我们衷心感激您的联系。

7. Thank you for reaching out. We are excited to assist you.感谢您的联系。

我们非常乐意为您提供协助。

8. Thank you for connecting with us. We are thankful for it.感谢您与我们取得联系。

我们对此心存感激。

9. Thank you for messaging us. We are grateful for your email. 感谢您向我们发送邮件。

我们对您的邮件心存感激。

10. Thank you for writing. We appreciate you getting in touch. 感谢您的邮件。

外贸英语邮件回复常用英语当回复外贸英语邮件时，以下是20个常用的回复用语：1. Thank you for your email. (谢谢您的邮件。

)2. We have received your inquiry and will get back to you as soon as possible. (我们已收到您的询盘，将尽快给您回复。

)3. We appreciate your interest in our products. (感谢您对我们产品的关注。

)4. Please find attached the requested information. (请找附件中的所需信息。

)5. We are pleased to inform you that your order has been processed. (很高兴地告诉您，您的订单已经处理完毕。

)6. We apologize for the delay in responding to your inquiry. (对于回复您的询盘的延迟，我们深表歉意。

)7. We would like to offer you a discount on your next order. (我们希望能给您在下一个订单上提供折扣优惠。

)8. We are unable to meet your requested delivery date. (我们无法按照您要求的交货日期完成。

)9. We have forwarded your request to the relevant department for further review. (我们已将您的请求转发给相关部门进一步审查。

)10. We regret to inform you that the item you requested is out of stock. (很遗憾地通知您，您所请求的产品已经缺货。

外贸函电回复邮件范文
尊敬的客户，
非常感谢您对我们公司的关注和支持。

我们已经收到了您的邮件，并对您的提问和反馈表示感谢。

以下是对您的问题和请求的回复：（1）关于产品价格：我们对每个客户都提供了最优惠的价格，
并且我们的价格也是市场竞争力最强的之一。

如果您有意向批量采购我们的产品，我们可以为您提供更多的折扣和优惠。

（2）关于产品质量：我们公司一直致力于提供高品质的产品和
一流的客户服务。

我们的所有产品都经过了严格的质量检测和认证，并且拥有良好的口碑和信誉。

如果您对产品质量有任何疑问或建议，请随时与我们联系。

（3）关于付款方式：我们接受多种付款方式，包括电汇、信用证、支付宝等。

如果您有其他付款要求，请告知我们，我们将尽力满足您的需求。

（4）关于运输方式：我们可以根据客户的要求和需求选择最合
适的运输方式，包括海运、空运、陆运等。

我们会尽力为您提供最快捷、最安全、最经济的运输服务。

如果您还有任何其他问题或需要，欢迎随时联系我们。

我们将竭诚为您服务，为您提供最优质的产品和服务。

再次感谢您的支持和信任！
此致，
敬礼！。

跨境电商客服回复邮件常用话术1. 感谢您的来信/留言。

Thank you for reaching out to us.2. 我们深表歉意对您的不便，并会尽力解决您的问题。

We sincerely apologize for any inconvenience caused and will do our best to address your concern.3. 非常抱歉，给您带来了困扰。

我们将立即处理您的请求。

We apologize for the inconvenience caused and will process your request promptly.4. 我们已经收到了您的信息，我们将尽快对您的问题进行调查。

We have received your message and will investigate your issue as soon as possible.5. 很抱歉，由于一些原因，我们无法处理您的请求。

We apologize, but due to some reasons, we are unable to process your request.6. 请您提供更多详细信息，以便我们能够更好地帮助您。

Please provide more detailed information so that we can assist you better.7. 非常感谢您的建议/建议。

我们将会将其上报给相关部门进行改进。

Thank you very much for your suggestion/feedback. We will forward it to the relevant department for improvement.8. 我们已经向物流公司查询了您的订单状态，一旦收到回复，我们将尽快通知您。

We have contacted the shipping company to inquire about the status of your order. Once we receive a response, we will notify you as soon as possible.9. 对于您的退款请求，请您提供相关的订单和付款信息，以便我们能够为您处理退款。

外贸英文礼仪回复
在进行外贸交流时，正确的英文礼仪非常重要。

以下是一些常用的外贸英文回复礼仪：
1. 感谢回复- Thank you for your reply.
2. 关于您的询问- Regarding your inquiry...
3. 我们已经收到了您的邮件- We have received your email.
4. 很高兴与您进行合作-It's a pleasure to do business with you.
5. 非常感谢您的耐心等待-Thank you very much for your patience.
6. 抱歉，我们无法满足您的要求- We apologize, but we are unable to meet your request.
7. 我们会尽快回复您的询问-We will respond to your inquiry as soon as possible.
8. 请提供更多详细信息-Please provide more detailed information.
9. 我们会认真考虑您的建议-We will take your suggestions into serious consideration.
10. 如果您有任何其他问题，请随时与我们联系- If you have any further questions, please feel free to contact us.。

1、Telex released b/l 电放提单2、for your reference 做为你的参考3、sign back 签回4、Pls see attachment 请看附件5、Pls sign back the telex releae letter . 请签回电放信6、Pls find attached SO for your reference (yr ref.) 请查收附件做为你的参考7、Pls make sure your cargo will send to our warehouse before tomorrow afternoon(18:00pm).请尽量将你的货在明天下午6点前送到我们的仓库8、Pls see attchment and cfm the b/l of XXX. 请收附件并且确认提单为XXX是否OK9、I receipted the telex released requirment , but no payment receipt , we can’t telex release this mail it to me hurry!我有收到电放函，但未收到付款收据，请尽快Email过来，否则我们不能电放此票货物。

10、Any further question, pls feel free to contact me, tks! 有任何问题，请及时联络我11、Enclosed booking form for yr ref, pls fill it out by return 附件所涵内容给你参考，请填好后回传给我12、Enclosed our airport warehouse address for yr send the cargo tomorrow morning请于明天早上送货，附件为飞机场仓库地址13、Pls find the attached , 1 filed for two TELEX RELEASE B/L to CHICAGO and check it ‘s OK or NOT 请收附件，我已电放好了去芝加哥的两票货物，请检查是否OK14、Have received 已有收到15、Received with tks. 收到，谢谢16、Received and will arrange 已收到且将会安排17、The s/o can use till next week. 这份S/O下星期也可以使用18、Please confirm the attached bill by 请确认附件并传回19、Please kindly advice yr PO#. 请提供PO号码20、Please find the attached invoice for yr 请查收附件中的付款单做参考21、I have release S/O to you , Pls received it . 我已有释放S/O给你，请查收。

产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion Can you accept it If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no yourconfirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1）Dear Mr./Re XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Re XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Re XX products, in order to build our further business relationship. we have requote you new price on XX, you received it. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1） Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2） Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the orderg）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。