供应链英文
- 格式:docx
- 大小:17.73 KB
- 文档页数:5
Leading a Supply Chain Turnaround领导供应链周转Five years ago, salespeople at Whirlpool said the company's supply chain staff were "sales disablers." Now, Whirlpool excels at getting the right product to the right place at the right time-while keeping inventory low. What made the difference?五年前,在Whirlpool的销售人员表示,该公司的供应链的工作人员“销售残疾人”。
但是现在,Whirlpool擅长将正确的产品销售在正确的地方在正确的时间,同时保持低库存。
是什么产生了这样的区别?Things would be very different today-for me, my colleagues, and my company- if the votes of Whirlpool's North American leadership team had swung in a different direction on May 3, 2001. It was a move I hadn't expected; Mike Todman, our executive vice president at the time, decided to go around the table and ask each member of his staff for a thumbs-up or thumbs-down on the investment that Paul Dittmann and I had just formally proposed. Did I look worried? I can't imagine I didn't, even though we'd spent hours in individual meetings with each of them, getting their ideas and buy-in. We thought we had everyone's support. But the facts remained: Our proposal had a bigger price tag than any supply chain investment in the company's history. We were asking for tens of millions during a period of general belt-tightening. Some of it was slated for new hires, even as cutbacks were taking place elsewhere in the company. And Paul and I, the people doing the asking, were coming from the supply chain organization.如果惠而浦在北美的领导团队在5月3日,2001年投票朝向不同的方向上,那么今天,对我来说,我的同事,我的公司,事情变得非常不同的。
最全工厂英文对照一、工厂基本设施及部门名称对照1. 工厂:Factory2. 车间:Workshop3. 办公室:Office4. 生产线:Production Line5. 库房:Warehouse6. 物料部:Material Department7. 质量部:Quality Department8. 生产部:Production Department9. 技术部:Technical Department10. 人力资源部:Human Resources Department二、工厂常用设备名称对照1. 冲压机:Stamping Machine2. 注塑机:Injection Molding Machine3. 车床:Lathe4. 铣床:Milling Machine5. 磨床:Grinding Machine6. 钻床:Drilling Machine7. 线切割机:Wire Cutting Machine8. 激光切割机:Laser Cutting Machine9. 折弯机:Bending Machine10. 剪板机:Shearing Machine三、工厂常用原材料名称对照1. 钢铁:Steel2. 铝:Aluminum3. 铜:Copper4. 塑料:Plastic5. 橡胶:Rubber6. 纸张:Paper7. 玻璃:Glass8. 木材:Wood9. 纱线:Yarn10. 纤维:Fiber四、工厂生产流程及工艺名称对照1. 设计:Design2. 打样:Sampling3. 下料:Cutting4. 成型:Shaping5. 焊接:Welding6. 抛光:Polishing7. 喷涂:Spraying8. 组装:Assembly9. 调试:Testing10. 包装:Packing五、工厂质量管理术语对照1. 质量控制:Quality Control2. 抽样检验:Sample Inspection3. 全检:Full Inspection4. 不良品:Defective Product5. 合格率:Pass Rate6. 质量改进:Quality Improvement7. 质量管理体系:Quality Management System8. 认证:Certification9. 检测报告:Test Report10. 客户满意度:Customer Satisfaction六、工厂安全与环保术语对照1. 安全生产:Safe Production2. 安全培训:Safety Training3. 安全检查:Safety Inspection4. 防护用品:Protective Equipment5. 环境保护:Environmental Protection6. 废气处理:Exhaust Gas Treatment7. 废水处理:Wastewater Treatment8. 噪音治理:Noise Control9. 危险品:Hazardous Materials10. 应急预案:Emergency Plan七、工厂人力资源管理术语对照1. 招聘:Recruitment2. 面试:Interview3. 培训:Training4. 考核:Assessment5. 薪酬:Salary6. 福利:Benefits7. 劳动合同:Labor Contract8. 休假:Leave9. 晋升:Promotion10. 离职:Resignation八、工厂物流与供应链管理术语对照1. 供应链:Supply Chain2. 供应商:Supplier3. 采购:Procurement4. 库存管理:Inventory Management5. 物流配送:Logistics Distribution6. 运输:Transportation7. 仓储:Warehousing8. 订单处理:Order Processing9. 货物跟踪:Cargo Tracking10. 供应链优化:Supply Chain Optimization九、工厂市场营销与客户服务术语对照1. 市场调研:Market Research2. 产品定位:Product Positioning3. 营销策略:Marketing Strategy4. 广告宣传:Advertising5. 展会推广:Exhibition Promotion6. 客户关系管理:Customer Relationship Management7. 客户满意度调查:Customer Satisfaction Survey8. 售后服务:Aftersales Service9. 客户投诉:Customer Complaint10. 持续改进:Continuous Improvement十、工厂财务管理术语对照1. 财务报表:Financial Statements2. 成本核算:Cost Accounting3. 预算管理:Budget Management4. 税务筹划:Tax Planning5. 应收账款:Accounts Receivable6. 应付账款:Accounts Payable7. 资金周转:Capital Turnover8. 投资分析:Investment Analysis9. 融资:Financing10. 内部审计:Internal Audit十一、工厂信息技术与数据分析术语对照1. 企业资源规划(ERP):Enterprise Resource Planning2. 制造执行系统(MES):Manufacturing Execution System3. 计算机辅助设计(CAD):ComputerAided Design4. 计算机辅助制造(CAM):ComputerAided Manufacturing5. 数据分析:Data Analysis6. 大数据:Big Data7. 互联网物联网(IoT):Internet of Things8. 云计算:Cloud Computing9. 信息技术支持:IT Support10. 网络安全:Cybersecurity十二、工厂项目管理术语对照1. 项目启动:Project Initiation2. 项目规划:Project Planning3. 项目执行:Project Execution4. 项目监控:Project Monitoring5. 项目收尾:Project Closure6. 项目团队:Project Team7. 项目风险管理:Project Risk Management8. 项目进度:Project Schedule9. 项目预算:Project Budget10. 项目目标:Project Objectives十三、工厂技术创新与研发术语对照1. 研发(R&D):Research and Development2. 技术创新:Technological Innovation3. 新产品开发:New Product Development4. 专利:Patent5. 技术转移:Technology Transfer6. 知识产权:Intellectual Property7. 样品:Prototype8. 实验室:Laboratory9. 技术标准:Technical Standard10. 创新能力:Innovation Capability十四、工厂国际化与外贸术语对照1. 进口:Import2. 出口:Export3. 贸易壁垒:Trade Barrier4. 国际市场:International Market5. 外贸合同:Foreign Trade Contract6. 海关申报:Customs Declaration7. 贸易术语(如FOB、CIF):Trade Terms8. 国际支付:International Payment9. 跨国公司:Multinational Corporation10. 全球供应链:Global Supply Chain通过这份最全工厂英文对照文档,我们希望能够为您的日常工作提供便利,帮助您在国际化的大背景下,更好地融入全球工业体系,提升个人和企业的竞争力。
物流专业单词1.物品article2.物流logistics3.物流活动logistics activity4.物流作业logistics operation5.物流模数logistics modulus6.物流技术logistics technology 7.物流成本logistics cost8.物流管理logistics management 9.物流中心logistics center10.物流网络logistics network 11.物流信息logistics information 12.物流企业logistics enterprise 13.物流单证logistics documents 14.物流联盟logistics alliance 15.供应物流supply logistics16.生产物流production logistics 17.销售物流distribution logistics 18.回收物流returned logistics 19.废弃物物流waste material logistics 20.绿色物流environmental logistics 21.企业物流internal logistics 22.社会物流external logistics 23.军事物流military logistics24.国际物流international logistics25.第三方物流third-part logistics (TPL)26.定制物流customized logistics27.虚拟物流virtual logistics28.增值物流服务value-added logistics service 29.供应链supply chain30.条码bar code31.电子数据交换electronic data interchange (EDI) 32.有形消耗tangible loss33.无形消耗intangible loss 奖罚物流作业术语1.运输transportation2.联合运输combined transport3.直达运输through transport4.中转运输transfer transport5.甩挂运输drop and pull transport6.集装运输containerized transport7.集装箱运输container transport8.门到门door-to-door9.整箱货full container load (FCL)10.拼箱货less than container load (LCL11.储存storing12.保管storage13.物品储存article reserves14.库存inventory15.经常库存cycle stock16.安全库存safety stick17.库存周期inventory cycle time 18.前置期(或提前期)lead time 19.订货处理周期order cycle time 20.货垛goods stack21.堆码stacking22.搬运handing/carrying23.装卸loading and unloading24.单元装卸unit loading and unloading 25.包装package/packaging26.销售包装sales package27.定牌包装packing of nominated brand 28.中性包装neutral packing29.运输包装transport package30.托盘包装palletizing31.集装化containerization32.散装化containerization33.直接换装cross docking34.配送distribution35.共同配送joint distribution36.配送中心distribution center37.分拣sorting38.拣选order picking39.集货goods collection40.组配assembly41.流通加工distribution processing42.冷链cold chain43.检验inspection 奖罚物流技术装备及设施术语1.仓库warehouse2.库房storehouse3.自动化仓库automatic warehouse 4.4立体仓库stereoscopic warehouse5.虚拟仓库virtual warehouse6.保税仓库boned warehouse7.出口监管仓库export supervised warehouse8.海关监管货物cargo un der customer’s supervision 9.冷藏区chill space10.冷冻区freeze space11.控湿储存区humidity controlled space12.温度可控区temperature controlled space 13.收货区receiving space14.发货区shipping space15.料棚goods shed16.货场goods yard17.货架goods shelf18.托盘pallet19.*车fork lift truck20.输送机conveyor21.自动导引车automatic guided vehicle (AGV)22.箱式车box car23.集装箱container24.换算箱twenty-feet equivalent unit (TEU)25.特种货物集装箱specific cargo container26.全集装箱船full container ship27.铁路集装箱场railway container yard28.公路集装箱中转站inland container depot29.集装箱货运站container freight station (CFS)30.集装箱码头container terminal31.国际铁路联运international through railway transport32.国际多式联运international multimodal transport33.大陆桥运输land bridge transport34.班轮运输liner transport35.租船运输shipping by chartering36.船务代理shipping agency37.国际货运代理international freight forwarding agent38.理货tally39.国际货物运输保险international transportation cargo insurance 40.报关customs declaration41.报关行customs broker42.进出口商品检验commodity inspection 奖罚物流管理术语1.物流战略logistics strategy2.物流战略管理logistics strategy management3.仓库管理warehouse management4.仓库布局warehouse layout5.库存控制inventory control6.经济订货批量economic order quantity (EOQ)7.定量订货方式fixed-quantity system (FQS)8.定期订货方式fixed-quantity system (FIS)9.ABC分类管理ABC classification10.电子订货系统Electronic order system (EOS)11.准时制just in time (JIT)12.准时制物流just-in-time logistics13.零库存技术zero-inventory logistics14.物流成本管理logistics cost control15.物料需要计划material requirements planning (MRP)16.制造资源计划manufacturing resource planning (MRP II) 17.配送需要计划distribution requirements planning (DRP) 18.配送资源计划distribution resource planning (DRP II) 19.物流资源计划logistics resource planning (LRP)20.企业资源计划enterprise resource planning (ERP)21.供应链管理supply chain management (SCM)22.快速反映Quick response (QR)23.有效客户反映efficient customer response(ECR)24.连续库存补充计划continuous replenishment program (CRP)25.计算机付诸订货系统computer assisted ordering (CAO) 26.供应商管理库存vendor managed inventory (VMI)27.业务外包outsourcing物流中级英语(共145个)基本概念术语1.物品article 2.物流logistics 3.物流活动logistics activity 4.物流作业logistics operation 5.物流模数logistics modulus 6.物流技术logistics technology 7.物流成本logistics cost 8.物流管理logistics management 9.物流中心logistics center 10.物流网络logistics network 11.物流信息logistics information 12.物流企业logistics enterprise 13.物流单证logistics documents 14.物流联盟logistics alliance 15.供应物流supply logistics 16.生产物流production logistics 17.销售物流distribution logistics 18.回收物流returned logistics 19.废弃物物流waste material logistics 20.绿色物流environmental logistics 21.企业物流internal logistics 22.社会物流external logistics 23.军事物流military logistics 24.国际物流international logistics 25.第三方物流third-part logistics (TPL) 26.定制物流customized logistics 27.虚拟物流virtual logistics 28.增值物流服务value-added logistics service 29.供应链supply chain 30.条码bar code 31.电子数据交换electronic data interchange (EDI) 32.有形消耗tangible loss 33.无形消耗intangible loss 奖罚物流作业术语1.运输transportation 2.联合运输combined transport 3.直达运输through transport 4.中转运输transfer transport 5.甩挂运输drop and pull transport 6.集装运输containerized transport 7.集装箱运输container transport 8.门到门door-to-door 9.整箱货full container load (FCL) 10.拼箱货less than container load (LCL 11.储存storing 12.保管storage 13.物品储存article reserves 14.库存inventory 15.经常库存cycle stock 16.安全库存safety stick17.库存周期inventory cycle time 18.前置期(或提前期)lead time 19.订货处理周期order cycle time 20.货垛goods stack 21.堆码stacking 22.搬运handing/carrying 23.装卸loading and unloading 24.单元装卸unit loading and unloading 25.包装package/packaging 26.销售包装sales package 27.定牌包装packing of nominated brand 28.中性包装neutral packing 29.运输包装transport package 30.托盘包装palletizing 31.集装化containerization 32.散装化containerization 33.直接换装cross docking 34.配送distribution 35.共同配送joint distribution 36.配送中心distribution center 37.分拣sorting 38.拣选order picking 39.集货goods collection 40.组配assembly 41.流通加工distribution processing 42.冷链cold chain 43.检验inspection 奖罚物流技术装备及设施术语1.仓库warehouse 2.库房storehouse 3.自动化仓库automatic warehouse 4.4立体仓库stereoscopic warehouse 5.虚拟仓库virtual warehouse 6.保税仓库boned warehouse 7.出口监管仓库export supervised warehouse 8.海关监管货物cargo under customer’s supervision 9.冷藏区chill space 10.冷冻区freeze space 11.控湿储存区humidity controlled space 12.温度可控区temperature controlled space 13.收货区receiving space 14.发货区shipping space 15.料棚goods shed 16.货场goods yard 17.货架goods shelf 18.托盘pallet 19.叉车fork lift truck 20.输送机conveyor 21.自动导引车automatic guided vehicle (AGV) 22.箱式车box car 23.集装箱container 24.换算箱twenty-feet equivalent unit (TEU) 25.特种货物集装箱specific cargo container 26.全集装箱船full container ship 27.铁路集装箱场railway container yard 28.公路集装箱中转站inland container depot 29.集装箱货运站container freight station (CFS) 30.集装箱码头container terminal 31.国际铁路联运international through railway transport 32.国际多式联运international multimodal transport 33.大陆桥运输land bridge transport 34.班轮运输liner transport 35.租船运输shipping by chartering 36.船务代理shipping agency 37.国际货运代理international freight forwarding agent 38.理货tally 39.国际货物运输保险international transportation cargo insurance 40.报关customs declaration 41.报关行customs broker42.进出口商品检验commodity inspection 奖罚物流管理术语1.物流战略logistics strategy 2.物流战略管理logistics strategy management 3.仓库管理warehouse management 4.仓库布局warehouse layout 5.库存控制inventory control 6.经济订货批量economic order quantity (EOQ) 7.定量订货方式fixed-quantity system (FQS) 8.定期订货方式fixed-quantity system (FIS) 9.ABC分类管理ABC classification 10.电子订货系统Electronic order system (EOS) 11.准时制just in time (JIT) 12.准时制物流just-in-time logistics 13.零库存技术zero-inventory logistics 14.物流成本管理logistics cost control 15.物料需要计划material requirements planning (MRP) 16.制造资源计划manufacturing resource planning (MRP II) 17.配送需要计划distribution requirements planning (DRP) 18.配送资源计划distribution resource planning (DRP II) 19.物流资源计划logistics resource planning (LRP) 20.企业资源计划enterprise resource planning (ERP) 21.供应链管理supply chain management (SCM) 22.快速反映Quick response (QR) 23.有效客户反映efficient customer response(ECR) 24.连续库存补充计划continuous replenishment program (CRP) 25.计算机付诸订货系统computer assisted ordering (CAO) 26.供应商管理库存vendor managed inventory (VMI) 27.业务外包outsourcingAabc classificiation abc分类法.A Circular Letter 通告信/通知书Accomplish a Bill of Lading (to) 付单提货acquisition cost ordering cost 定货费Act of God 天灾activity cost pool 作业成本集activity-based costing 作业基准成本法Actual Displacement 实际排水量Ad valorem freight 从价运费Addendum (to a charter party) ( 租船合同)附件Additional for Alteration of Destination 变更卸货港附加费Additional for Optional Destination 选卸港附加费Address commission (Addcomm) 回扣佣金Adjustment 海损理算Advanced B/L 预借提单advanced shipping notice (asn) 预先发货通知A fixed day sailing 定日航班A fortnight sailing 双周班A Friday(Tuesday / Thursday)sailing 周五班agile manufacturing 敏捷制造Air Express 航空快递airline operator/freight forwarder 不营运船舶的多式联运经营人Air Waybill 航空运单Alliance 联盟All in rate 总运费率All purposes (A.P) 全部装卸时间All time saved (a.t.s) 节省的全部时间allocation―――中转?Always afloat 始终保持浮泊American Bureau of Shipping (A.B.S.) 美国船级社A monthly sailing 每月班AMT (Advanced Manufacturing Technology) 先进制造技术Anchorage 锚地Anchorage dues 锚泊费Annual survey 年度检验anticipation inventory 预期储备Anti-dated B/L 倒签提单APICS (American Production and Inventory Control Society,Inc.) 美国生产与库存管理系统Applied Manufacturing Education Series 实用制造管理系列培训教材Apron 码头前沿Arbitration award 仲裁裁决Arbitrator 仲裁员Area differential 地区差价Arrest a ship 扣押船舶AS/RS (automated storage/retrieval system) 自动化仓储系统assemble-to-order 定货组装assembly 组配Article reserves物品储备ATP (available to promise) 可供销售量automatic replenishment (ar) 自动补货系统automatic warehouse 自动化仓库Automatic guided vehicle (AGV)自动导引车automated high-rise warehouse 自动立体仓库Average adjuster 海损理算师Average bond 海损分摊担保书Average guarantee 海损担保书A weekly sailing 周班axle housing桥壳Axle load 轴负荷Bbackflushing 反冲法Backfreight 回程运费back-hauls―――回程空载Back (return) load 回程货backlog 拖欠定单back order 脱期定单, 延期交货成本(back order costs)。
供应链英文1.The definition of Logisticsofstorage movement andof strategically managing the procurement,processLogistics is thematerials, parts and finished inventory (and the related information flows) through the organization and its marketing channels in such a way that current and future profitability are maximized through the cost-effective fulfillment of orders.'s a central theme of this book according to the first paragraph?2.What–inIt is that effective logistics management can provide a major source of competitiveadvantage preference of customer in terms competitorsofwords a position enduring superiority over othermay be achieved through logistics.'s the source of competitive advantage?3.WhatThe source of competitive advantage is found firstly in the ability of the organization to differentiate itself, in the eyes of the customers, from its competition and secondly by operating at a lower cost and hence at greater profit.4.Two vectors of competitive advantagea.Productivity advantageIn many industries there will typically be one competitor who will be the low cost producer and, that'when it comes to cost competitor will have the greatest sales volume in the sector.Big is beautiful”。
1) A supply chain includes only the organizations directly involvedin supplying components needed for manufacturing.一个供应链仅包括直接参与提供所需的元件制造业的组织。
Answer: FALSE2) A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. Answer: TRUE供应链由所有各方,直接或间接参与,满足客户要求。
3) A supply chain could be more accurately described as a supply network or supply web.Answer: TRUE供应链可以更准确地描述为供应网络。
4) The objective of every supply chain is to maximize the overall value generated. TRUE每一个供应链的目的是生成的整体价值最大化。
5) The objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain. Answer: FALSE每一个供应链的目标是最大化为供应链的制造组件生成价值。
6) Every supply chain must include all 5 stages. Answer: FALSE每个供应链必须包括所有 5 个阶段。
7) The cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages. Answer: TRUE供应链周期认为供应链流程分为一系列的活动上演在连续阶段之间的接口。
1) A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.一个供应链仅包括直接参与提供所需的元件制造业的组织。
Answer: FALSE2) A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. Answer: TRUE供应链由所有各方,直接或间接参与,满足客户要求。
3) A supply chain could be more accurately described as a supply network or supply web. Answer: TRUE供应链可以更准确地描述为供应网络。
4) The objective of every supply chain is to maximize the overall value generated. TRUE每一个供应链的目的是生成的整体价值最大化。
5) The objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain. Answer: FALSE每一个供应链的目标是最大化为供应链的制造组件生成价值。
6) Every supply chain must include all 5 stages. Answer: FALSE每个供应链必须包括所有 5 个阶段。
7) The cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages. Answer: TRUE供应链周期认为供应链流程分为一系列的活动上演在连续阶段之间的接口。
供应链英文1.The definition of LogisticsLogistics is the process of strategically managing the procurement, movement and storage of materials, parts and finished inventory (and the related information flows)through the organization and its marketing channels in such a way that current and future profitability are maximized through the cost —effective fulfillment of orders.2.What’s a central theme of this book according to the first paragraph?It is that effective logistics management can provide a major source of competitive advantage –in other words a position of enduring superiority over competitors in terms of customer preference may be achieved through logistics.3.What’s the source of competitive advantage?The source of competitive advantage is found firstly in the ability of the organization to differentiate itself, in the eyes of the customers, from its competition and secondly by operating at a lower cost and hence at greater profit。
供应链管理外文翻译文献供应链管理外文翻译文献(文档含中英文对照即英文原文和中文翻译)Supply Chain ManagementThe so-called supply chain, in fact, from suppliers, manufacturers, warehouses, istribution centers and channels, and so constitute a logistics network. The same enterprise may constitute the different components of this network node, but the situation is different from a corporate network in different nodes. For example, in a supply chain, companies may not only in the same manufacturers, storage nodes, and in distribution centers, such as possession node location. In the more detailed division of labor, the higher the rofessional requirements of the supply chain, different nodes are basically composed by different enterprises. In the supply chain flows between the member units of raw materials, finished products, such as inventory and production constitutes the supply chain of goods flow.That is, to meet a certain level of customer service under the conditions, in order to make the whole supply chain to minimize costs and the suppliers, manufacturers, warehouses, distribution centers and channels, and so effectively organized together to carry out Product manufacturing, transport, distribution and sales management.From the above definition, we can be interpreted to include supply chain anagement of rich content.First of all, supply chain management products to meet customer demand in the process of the cost implications of various members of the unit are taken intoaccount, including from raw material suppliers, manufacturers to the warehouse distribution center to another channel. However, in practice in the supply chain analysis, it is necessary to consider the supplier's suppliers and customers of the customers, because their supply chain performance is also influential.Second, supply chain management is aimed at the pursuit of the whole supply chain's overall efficiency and cost effectiveness of the system as a whole, always trying to make the total system cost to a minimum. Therefore, the focus of supply chain management is not simply a supply chain so that members of the transportation costs to minimize or reduce inventory, but through the use of systems approach to coordinate the supply chain members so that the entire supply chain total cost of the minimum so that the whole supply chain System in the most fluent in the operation.Third, supply chain management is on the suppliers, manufacturers, warehouses, distribution centers and organically integrate the channel into one to start this problem, so many businesses, including its level of activities, including the strategic level, tactical and operational level Level, and so on.Although the actual logistics management, only through the organic supply chain integration, enterprises can significantly reduce costs and improve service levels, but in practice the supply chain integration is very difficult, it is because: First of all, in the supply chain There are different members of different and conflicting objectives. For example, providers generally want manufacturers to purchase large quantities of stable, and flexible delivery time can change; desire to the contrary with suppliers, although most manufacturers are willing toimplement long-term production operations, but they must take into account the needs of its customers and to make changes Positive response, which requires manufacturers choice and flexibility in procurement strategy. Therefore, suppliers and manufacturers to the goal of flexibility in the pursuit of the objectives inevitably exist between the contradictions.Secondly, the supply chain is a dynamic system, with time and constantly changing. In fact, customers not only demand and supply capacity to change over time, supply chain and the relationship between the members will change over time. For example, the increased purchasing power with customers, suppliers and manufacturers are facing greater pressure to produce more and more personalized varieties of high-quality products, then ultimately the production of customized products.Research shows that effective supply chain management can always make the supply chain of enterprises will be able to maintain stability and a lasting competitive advantage, thus increasing the overall supply chain competitiveness. Statistics show that, supply chain management will enable the effective implementation of enterprise total cost of about 20 per cent decline in the supply chain node on the enterprise-time delivery rate increased by 15 percent or more, orders to shorten the production cycle time 20 percent to 30 percent, supply chain Node on the enterprise value-added productivity increased by 15 percent or more. More and more enterprises have already recognized that the implementation of supply chain management of the great benefits, such as HP,IBM, DELL, such as supply chain management in the practice of the remarkable achievements made is proof.Supply chain management: it from a strategic level and grasp the overall perspective of the end-user demand, through effective cooperation between enterprises, access from the cost, time, efficiency, flexibility, and so the best results. From raw materials to end-users of all activities, the whole chain of process management.SCM (supply chain management) is to enable enterprises to better procurement of manufactured products and services required for raw materials, production of goods and services and their delivery to clients, the combination of art and science. Supply chain management, including the five basic elements.Plan: This is a strategic part of SCM. You need a strategy to manage all the resources to meet our customers for your products. Good plan is to build a series of methods to monitor the supply chain to enable it to effective, low-cost delivery of high quality for customers and high-value products or services.Procurement: you can choose the products and services to provide goods and services providers, and suppliers to establish a pricing, delivery and payment processes and create methods to monitor and improve the management, and the suppliers to provide goods and services Combined with management processes, including the delivery and verification of documentation, transfer of goods to your approval of the manufacturing sector and payments to suppliers and so on.Manufacturing: arrangements for the production, testing, packaged and ready for delivery, supply chain measurement is the largest part of the contents, including the level of quality, product yield and productivity of workers, such as the measurement.Delivery: a lot of "insider" as "logistics", is to adjust the user's orders receipts, the establishment of the storage network, sending and delivery service delivery personnel to the hands of customers, the establishment of commodity pricing system, receiving payments.Return: This is the supply chain problems in the handling part. Networking customers receive the refund of surplus and defective products, and customer applications to provide support for the problem.Source70 in the late 20th century, Keith Oliver adoption and Skf, Heineken, Hoechst, Cadbury-Schweppes, Philips, and other contact with customers in the process of gradually formed its own point of view. And in 1982, "Financial Times" magazine in an article on the supply chain management (SCM) of the significance, Keith Oliver was that the word will soon disappear, but "SCM" not only not disappeared, and quickly entered the public domain , The concept of the managers of procurement, logistics, operations, sales and marketing activities sense a great deal.EvolutionSupply chain has never been a universally accepted definition, supply chain management in the development process, many experts and scholars have putforth a lot of definition, reflecting the different historical backgrounds, in different stages of development of the product can be broadly defined by these For the three stages:1, the early view was that supply chain is manufacturing enterprises in an internal process2, but the supply chain concept of the attention of the links with other firms 3, the last of the supply chain concept of pay more attention around the core of the network links between enterprises, such as core business with suppliers, vendors and suppliers, and even before all the relations, and a user, after all the users and to the relationship.ApplySupply chain management involves four main areas: supply, production planning, logistics, demand. Functional areas including product engineering, product assurance, procurement, production control, inventory control, warehouse management, distribution management. Ancillary areas including customer service, manufacturing, design engineering, accounting, human resources, marketing.Supply Chain Management implementation steps: 1, analysis of market competition environment, identify market opportunities, 2, analysis of customer value, 3, identified competitive strategy, 4, the analysis of the core competitiveness of enterprises, 5, assessment, selection of partners For the supply chain partners of choice, can follow the following principles:1, partners must have available the core of their competitiveness.2, enterprises have the same values and strategic thinking3, partners must Fewer but Better.CaseAs China's largest IT distributor, Digital China in China's supply chain management fields in the first place. In the IT distribution model generally questioned the circumstances, still maintained a good momentum of development, and CISCO, SUN, AMD, NEC, IBM, and other famous international brands to maintain good relations of cooperation. e-Bridge trading system in September 2000 opening, as at the end of March 2003, and 6.4 billion yuan in transaction volume. In fact, this is the Digital China from the traditional distribution supply chain services to best reflect the changes. In the "distribution of services is a" concept, Digital China through the implementation of change channels, expansion of product and service operations, increasing its supply chain in the value of scale and specialized operations, to meet customer demand on the lower reaches of the In the course of the supply chain system can provide more value-added services, with more and more "IT services" color.供应链管理所谓供应链,其实就是由供应商、制造商、仓库、配送中心和渠道商等构成的物流网络。
企业生产经营相关英文及缩写之(1)--供应链/物料控制Supply Chain 供应链/ Material Control 物料控制APS Advanced Planning Scheduling 先进规划与排期ATO Assembly To Order 装配式生产COM Customer Order Management 客户订单管理CRP Capacity Requirement Planning 产量需求计划EMS Equipment Management System / Electronic Management System 设备管理系统/ 电子管理系统ERP Enterprise Resource Planning 企业资源规划I/T Inventory Turn 存货周转率JIT Just In Time 刚好及时- 实施零库存管理MBP Master Build Plan 大日程计划-主要的生产排期MES Management Execution System 管理执行系统MFL Material Follow-up List 物料跟进清单MMS Material Management System 物料管理系统MPS Master Production Scheduling 大日程计划-主要的生产排期MRP Material Requirement Planning 物料需求计划MS Master Scheduling 大日程计划-主要的生产排期MTO Make To Order 订单式生产MTS Make To Stock 计划式生产OHI On Hand Inventory 在手库存量PSS Production Scheduling System 生产排期系统SML Shortage Material List 缺料物料单VMI Vendor Managed Inventory 供应商管理的库存货UML Urgent Material List 急需物料单企业生产经营相关英文及缩写之(2)--生产/货仓Production 生产/ Store 货仓CS Customer Sample 客户样品EOL End-of-Life 停止生产的产品EPP Engineering Pre-production 量产前的工程样品试做ES Engineering Sample 工程样品FIFO First-In-First-Out 先进先出的物料管理方法FG Finished Goods 制成品FGS Finished Goods Store 存放成品的货仓GS Golden Sample 金样板(检测使用的参考样板)LIFO Last-In-First-Out 后进先出的物料管理方法MAT'L Material 物料MP Mass Production 量产MR Material Requisition 物料申请MTC Material Transfer Chit 物料调拔单或物料移交单MTF Material Transfer Form 物料调拔单或物料移交单PP Pre-production 量产前的试做(试产)PROD Production 生产PS Production Sample 量产时做的样品RWK Rework 不良品返工SFC Shop Floor Control 制造过程现场车间管理WIP Work In Progress 正在生产当中的半成品或物料WS Working Sample 可操作的样品KPI Key Performance Indicator 关键绩效评估指计企业生产经营相关英文及缩写之(3)--工程/工序(制程)Engineering 工程/ Process 工序(制程)4M&1E Man, Machine, Method, Material, Environment 人,机器,方法,物料,环境- 可能导致或造成问题的根本原因AI Automatic Insertion 自动插机ASSY Assembly 制品装配ATE Automatic Test Equipment 自动测试设备BL Baseline 参照点BM Benchmark 参照点BOM Bill of Material 生产产品所用的物料清单C&ED/CAED Cause and Effect Diagram 原因和效果图CA Corrective Action 解决问题所采取的措施CAD Computer-aided Design 电脑辅助设计.用于制图和设计3维物体的软件CCB Change Control Board 对文件的要求进行评审,批准,和更改的小组CI Continuous Improvement 依照短期和长期改善的重要性来做持续改善COB Chip on Board 邦定-线焊芯片到PCB板的装配方法.CT Cycle Time 完成任务所须的时间DFM Design for Manufacturability 产品的设计对装配的适合性DFMEA Design Failure Mode and Effect Analysis 设计失效模式与后果分析--在设计阶段预测问题的发生的可能性并且对之采取措施DFSS Design for Six Sigma 六西格玛(6-Sigma)设计-- 设计阶段预测问题的发生的可能性并且对之采取措施并提高设计对装配的适合性DFT Design for Test 产品的设计对测试的适合性DOE Design of Experiment 实验设计-- 用于证明某种情况是真实的DPPM Defective Part Per Million 根据一百万件所生产的产品来计算不良品的标准DV Design Verification / Design Validation 设计确认ECN Engineering Change Notice 客户要求的工程更改或内部所发出的工程更改文件ECO Engineering Change Order 客户要求的工程更改ESD Electrostatic Discharge 静电发放-由两种不导电的物品一起摩擦而产生的静电可以破坏ICs和电子设备FI Final Inspection 在生产线上或操作中由生产操作员对产品作最后检查F/T Functional Test 测试产品的功能是否与所设计的一样FA First Article / Failure Analysis 首件产品或首件样板/ 产品不良分析FCT Functional Test 功能测试-检查产品的功能是否与所设计的一样FFF Fit Form Function 符合产品的装配,形状和外观及功能要求FFT Final Functional Test 包装之前,在生产线上最后的功能测试FMEA Failure Mode and Effect Analysis 失效模式与后果分析-- 预测问题的发生可能性并且对之采取措施FPY First Pass Yield 首次检查合格率FTY First Test Yield 首次测试合格率FW Firmware 韧体(软件硬化)-控制产品功能的软件HL Handload在波峰焊接之前,将PTH元件用手贴装到PCB上,和手插机相同I/O Input / Output 输入/ 输出iBOM Indented Bill of Material 内部发出的BOM(依照客户的BOM)ICT In-circuit Test 线路测试-- 用电气和电子测试来检查PCBA短路,开路,少件,多件和错件等等不良IFF Information Feedback Form 情报联络书-反馈信息所使用的一种表格IR Infra-red 红外线KPIV Key Process Input Variable 主要制程输入可变因素-在加工过程中,所有输入的参数/元素,将影响制成品的质量的可变因素KPOV Key Process Output Variable 主要制程输出可变因素-在加工过程中,所有输出的结果,所呈现的产品品质特征。
物流术语?基础术语物品 goods物流 logistics物流活动 logistics activity物流管理 logistics management供应链 supply chain供应链管理 supply chain management服务 service物流服务 logistics service一体化物流服务 integrated logistics service 物流系统logistics system第三方物流 the third party logistics物流设施 logistics establishment物流中心 logistics center配送中心 distribution center分拨中心 distribution center物流园区 logistics park物流企业 logistics enterprise物流作业 logistics operation物流模数 logistics modulus物流技术 logistics technology物流成本 logistics cost物流网络 logistics network物流信息 logistics information物流单证 logistics documents物流联盟 logistics alliance物流作业流程 logistics operation process 企业物流 internal logistics供应物流supply logistics生产物流production logistics销售物流 distribution logistics社会物流 external logistics军事物流 military logistics项目物流 project logistics国际物流 International logistics虚拟物流 virtual logistics精益物流 lean logistics反向物流reverse logistics回收物流 return logistics废弃物物流 waste material logistics货物运输量 freight volume货物周转量 turnover volume of freight transport 军事物资 military material筹措 raise军事供应链 military supply chain军地供应链管理 military supply chain management军事物流一体化 integration of military logistics and civil logistics物流场 logistics field战备物资储备 military repertory of combat readiness全资产可见性 total asset visibility配送式保障 distribution-mode support作业服务术语托运 consignment承运 carriage承运人 carrier运输 transportation道路运输 road transport水路运输 waterway transport铁路运输 railway transport航空运输 air transport管道运输 pipeline transport门到门服务 door to door service直达运输 through transportation中转运输 transfer transportation甩挂运输 drop and pull transport整车运输 transportation of truck-load零担运输 sporadic freight transportation 联合运输 combined transport联合费率 joint rate联合成本 joint cost仓储 warehousing储存 storing库存 inventory库存成本 inventory cost保管 storage仓单? storage invoice仓单质押融资 Warehouse receipt hypothecating/ Depot bill pledge 库存商品融资Inventory Financing仓储费用? warehousing fee订单满足率 fill rate货垛 goods stack堆码 stacking?配送 distribution拣选 order picking分类 sorting集货 goods consolidation共同配送 joint? distribution装卸 loading and unloading搬运 handling carrying包装? package/packaging销售包装? sales package运输包装 transport? package流通加工 distribution processing检验inspection增值物流服务 value-added logistics service定制物流customized logistics物流客户服务 logistics customer service物流运营服务 logistics operation service物流服务质量 logistics service quality?物品储备 goods reserves缺货率 stock-out rate货损率 cargo damages rate商品完好率 rate of the goods in good condition基本运价freight unit price理货 tally组配 assembly订货周期 order cycle time库存周期 inventory cycle time技术与设施设备术语标准箱 twenty-feet equivalent unit (TEU) 集装运输? containerized transport托盘运输 pallet transport货物编码 goods coding四号定位 four number location零库存技术 zero-inventory technology单元装卸? unit loading & unloading气力输送法 pneumatic conveying system生产输送系统 production line system分拣输送系统 sorting & picking system自动补货 automatic replenishment自动存储取货系统 automated storage & retrieval system (AS/RS) 集装化? containerization?散装化? in bulk托盘包装 palletizing直接换装 cross docking物流系统仿真 logistics system simulation冷链cold chain自营仓库 private warehouse公共仓库 public warehouse自动仓库 automated storage & retrieval system立体仓库 stereoscopic warehouse交割仓库 transaction warehouse交通枢纽 traffic hinge集装箱货运站container freight station (CFS)?集装箱码头 container terminal控湿储存区 humidity controlled space?冷藏区 chill space冷冻区 freeze space收货区 receiving space区域配送中心 regional distribution center (RDC) 公路集装箱中转站 inland container depot?铁路集装箱场 railway container yard专用线 special railway line基本港口 base port周转箱 container叉车 fork lift truck?叉车属具 attachments of fork lift trucks托盘 pallet?称量装置 load weighing devices工业用门 industrial door货架 goods shelf重力货架系统 live pallet rack system移动货架系统 mobile rack system驶入货架系统 drive-in rack system集装袋 flexible freight bags集装箱 container特种货物集装箱 specific cargo container 集装单元器具 palletized unit implants 全集装箱船 full container ship码垛机器人 robot palletizer起重机械 hoisting machinery牵引车 tow tractor升降台 lift table (LT)输送机 conveyors箱式车 box car自动导引车 automatic guided vehicle? (AGV)自动化元器件 element of automation手动液压升降平台车scissor lift table零件盒 working? accessories条码打印机 bar code printer站台登车桥 dock levelers信息术语条码 bar code商品标识代码 identification code for commodity 产品电子编码 Electronic Product Code (EPC) EPC序列号 serial number对象名称解析服务 object name service (ONS)对象分类 object class位置码 location number (LN)?贸易项目 trade item物流单元 logistics unit全球贸易项目标识代码 global trade item number 应用标识符 application? identifier (AI)物流信息编码? logistics information code自动数据采集 automatic data capture (ADC)自动识别技术auto identification条码标签 bar code tag条码识读器 bar code reader条码检测仪 bar code verifier条码系统 bar code system条码自动识别技术 bar code auto ID射频标签 RFID tag射频识读器 RFID reader射频识别 radio frequency identification? (RFID)射频识别系统 RFID systemEPC系统 EPC system数据元 metadata报文 message实体标记语言 Physical Markup Language (PML)电子数据交换 electronic data interchange (EDI)电子通关 electronic clearance电子认证? electronic authentication电子报表? e-report电子采购? e-procurement电子合同? e-contract电子商务? e-commerce (EC)电子支付? e-payment地理信息系统 geographical information system (GIS)全球定位系统global positioning system (GPS)智能交通系统 intelligent transportation system (ITS) 货物跟踪系统 goods-tracked system仓库管理系统 warehouse management system (WMS)销售时点系统point of sale (POS)电子订货系统 electronic order system (EOS)计算机辅助订货系统 computer assisted ordering (CAO) 拉式订货系统 pull order system永续存货系统 perpetual inventory system虚拟仓库 virtual warehouse物流信息系统 logistics information system (LIS)物流信息技术 logistics information technology物流信息分类 logistics information sorting分布式的网络软件 savant管理术语仓库布局? warehouse layoutABC分类管理 ABC classification安全库存 safety stock经常库存 cycle stock库存管理 inventory management库存控制 inventory control供应商管理库存 vendor managed inventory (VMI)定量订货制 fixed-quantity system (FQS)定期订货制 fixed-interval system (FIS)经济订货批量 economic order quantity (EOQ)连续补货计划 continuous replenishment program (CRP) 联合库存管理 joint managed inventory (JMI)前置期 lead time?物流成本管理 logistics cost control物流绩效管理 logistics performance management物流战略 logistics strategy物流战略管理 logistics strategy management物流质量管理 logistics quality management物流资源计划? logistics resource planning (LRP)供应链联盟? supply chain alliance供应商关系管理 supplier relationships management (SRM) 准时制 just in time (JIT)?准时制物流 just-in-time logistics?有效客户反应 efficient customer response (ECR)快速反应? quick response (QR)?物料需求计划 material requirements planning (MRP)制造资源计划manufacturing resource planning (MRPⅡ)配送需求计划 distribution requirements planning (DRP) 配送资源计划? distribution resource planning (DRPⅡ)企业资源计划? enterprise resource planning (ERP)协同计划、预测与补货collaborative planning,forecasting and replenishment (CPFR)服务成本定价法 cost-of-service pricing服务价值定价法 value-of-service pricing业务外包 outsourcing流程分析法 process analysis延迟策略 postponement strategy业务流程重组? business process reengineering(BPR)物流流程重组? logistics process reengineering有形损耗 tangible loss无形损耗 intangible loss?总成本分析 total cost analysis物流作业成本法 logistics activity-based costing效益悖反 trade off国际物流术语多式联运 multimodal transport国际多式联运 international multimodal transport国际航空货物运输 international airline transport国际铁路联运 international through railway transport 班轮运输liner transport?租船运输 shipping by chartering大陆桥运输 land bridge transport保税运输 bonded transport转关运输Tran-customs transportation报关 customs declaration报关行 customs broker不可抗力 accident beyond control保税货物 bonded goods海关监管货物cargo under custom’s supervision拼箱货 less than container load (LCL)整箱货 full container load (FCL)通运货物 through goods转运货物 transit cargo自备箱shipper’s own container到货价格 delivered price出厂价 factory price成本加运费cost and freight (CFR)出口退税 drawback过境税 transit duty海关估价 customs ratable price等级标签 grade labeling等级费率 class rate船务代理 shipping agency国际货运代理 international freight forwarding agent无船承运业务 non vessel operating common carrier business 无船承运人 NVOCC non vessel operating、common carrier索赔 claim for damages理赔 settlement of claim国际货物运输保险 international transportation cargo insurance 原产地证明 certificate of origin进出口商品检验 commodity inspection清关 clearance滞报金 fee for delayed declaration装运港船上交货 free on board (FOB)进料加工 processing with imported materials来料加工 processing with supplied materials保税仓库 boned warehouse保税工厂 bonded factory保税区 bonded area保税物流中心 bonded logistics center保税物流中心A型 bonded logistics center of A type保税物流中心B型 bonded logistics center of B type 融通仓 financing warehouse出口监管仓库 export supervised warehouse出口加工区 export processing zone定牌包装 packing of nominated brand中性包装? neutral packing提单(海运提单) bill of lading。
物理单词物流LOGISTICS物流产业LOGISTICS INDUSTRY物流活动LOGISTICS ACTIVITY物流作业LOGISTICS OPERATION物流成本LOGISTICS COST物流模数LOGISTICS MODULUS物流中心LOGISTICS CENTRE物流网络LOGISTICS NETWORK物流联盟LOGISTICS ALLIANCE企业物流BUSINESS LOGISTICS社会物流SOCIETAL LOGISTICS第三方物流THIRD-PARTY LOGISTICS (TPL)精益物流LEAN LOGISTICS虚拟物流VIRTUAL LOGISTICS定制物流CUSTOMIZATION LOGISTICS增值物流服务VALUE-ADDED LOGISTICS SERVICE 供应链SUPPLY CHAIN供应链管理SUPPLY CHAIN MANAGEMENT(SCM) 供应链整合SUPPLY CHIAN INTEGRATION产品配送PHYSICAL PRODUCTION综合物流INTEGRATED LOGISTICS物料需求计划MATERIAL REQUIREMENT PLANNING (MRP I)制造资源计划MANUFACTURING RESOURCE PLANNING (MRP II)配送需求计划DISTRIBUTION REQUIREMENT PLANNING(DRP I)配送资源计划DISTRIBUTION RESOURCE PLANNING (DRP II)物流资源计划LOSGISTICS RESOURCE PLANNING (LRP)企业资源计划ENTERPRISE RESOURCE PLANNING (ERP)快速反应QUICK RESPONSE (QR)有效客户反应EFFICIENT CUSTOMER RESPONSE (ECR)连续补充库存计划CONTINUOUS REPLENISHMENT PROGRAM (CRP) 货垛GOODS STACK货场GOODS YARD货架GOODS SHELF托盘PALLET堆码STACKING分拣SORTING拣选ORDER PICKING集货GOODS COLLECTION组配ASSEMBLY流通加工DISTRIBUTION PROCESSING零库存ZERO INVENTORY增值网VALUE-ADDED NETWORK条形吗BAR CODE光学文字识别OPTICAL CHARACTER RECOGNITION电子数据交换ELECTRONIC DATA INTERCHANGE (EDI)无线射频RADIO FREQUENCY (RF)全球定位系统GLOBAL POSITIONING SYSTEM (GPS)地理信息系统GEORGRAPHICAL INFORMATION SYSTEM (GIS) 计算机辅助订货系统COMPUTER ASSISTED ORDING(CAO)供应商管理库存VENDOR MANAGED INVENTORY (VMI)电子订货系统ELECTRONIC ORDER SYSTEM (EOS)预先发货通知ADVANCED SHIPPING NOTICE (ASN)店铺直送DIRECT STORE DELIVERY(DSD)销售实点(信息)系统POINT OF SALE(POS)自动补货系统AUTOMATIC REPLENISHMENT (AR)准时制JUST IN TIME (JIT)业务外包(外协,外购) OUTSOURCING存货控制INVENTORY CONTROL仓库WAREHOUSE保税仓库BONDED WAREHOUSE自动化仓库AUTOMATIC WAREHOUSE立体仓库STEREOSCOPIC WAREHOUSE虚拟仓库VIRTUAL WAREHOUSE仓库布局WAREHOUSE LAYOUT仓库管理系统WAREHOUSE MANAGEMENT SYSTEM (WMS)经济订货批量ECONOMIC ORDER QUANTITY(EOQ)定量订货方式FIXED-QUANTITY SYSTEM(FQS)定期订货方式FIXED-INTERVAL SYSTEM (FIS)ABC分类法ABC CLASSIFICIATION配送(分拨)中心DISTRIBUTION CENTRE(DC)合同物流CONTRACT LOGISTICS全方位物流服务公司FULL-SERVICE DISTRIBUTION COMPANY (FSDC) 安全库存SAFETY STOCK备货时间LEAD TIME库存周期INVENTORY CYCLE TIME订货处理周期CYCLE STOCK交叉配送(换装) CROSS DOCKING料棚GOODS SHED。
供应链英文1.The definition of LogisticsLogistics is the process of strategically managing the procurement, movement and storage of materials, parts and finished inventory (and the related information flows) through the organization and its marketing channels in such a way that current and future profitability are maximized through the cost-effective fulfillment of orders.2.What’s a central theme of this book according to the first paragraph?It is that effective logistics management can provide a major source of competitive advantage –in other words a position of enduring superiority over competitors in terms of customer preference may be achieved through logistics.3.What’s the source of competitive advantage?The source of competitive advantage is found firstly in the ability of the organization to differentiate itself, in the eyes of the customers, from its competition and secondly by operating at a lower cost and hence at greater profit.4.Two vectors of competitive advantagea.Productivity advantageIn many industries there will typically be one competitor who will be the low cost producer and, that competitor will have the greatest sales volume in the sector.Big is beautiful’when it comes to cost advantage.”。
b.Value advantageAn axiom(公理):Customers don’t buy products, they buy benefits.It means:The product is purchased not for itself but for the promise of what it will ‘deliver’.5.Gaining competitive advantage through logistics1)Value chain can be categorized into two types-primary activities and support activities2)Competitive advantage is derived from the way in which firms organize and perform these discrete activities within the value chain.3)To gain competitive advantage over its rivals, a firm must deliver value to its customers through performing these activities more efficiently than its competitors or by performing the activities in a unique way that creates greater differentiation.6. Logistics management has the potential to assist the organization in the achievement of both a cost/productivity advantage and a value advantage.7.The underlying philosophy behind the logistics concept is that of planning and co-ordinating the materials flow from source to user as an integrated system rather than, as was so often the case in the past, managing the goods flow as a series of independent activities.Thus under a logistics management regime(体制)the goal is to link the marketplace, the distribution network, the manufacturing process and the procurement activity in such a way that customers are serviced at a higher level and yet at a lower cost.In other words to achieve the goal of competitive advantage through both cost reduction and service enhancement.8.Supply chainThe supply chain is the network of organizations that are involved,through upstream and downstream linkages,in the different processes and activities that produce value in the form of products and services in the hands of the ultimate consumer.9.Supply chain managementThe mangement of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole.10.Supplier and customer relationship changeIn the past it was often the case that relationships with suppliers and downstream customers were adversarial rather than co-operative. But all costs will ultimately make their way to the final marketplace to be reflected in the price paid by the end user.The leading-edge companies recognize the fallacy and instead to seek to make the supply chain as a whole more competitive through the value it adds and the cost that it reduces overall.They have realized that the real competition is not company against company but rather supply chain against supply chain.11.Relationship between logitics management and supply chain1)It must be recogniazed that the concept of supply chain management whilst relatively new,is in fact no more than an extension of the logic of logitics.Logitics management is primarily concerned with the organization whilst supply chain management recognizes that internal integration by itself is not sufficient.2)Logitics is essentially a planning orientation and framework that seeks to creat a single plan for the flow of product and information through a bussiness.12.Three themes of logistics and supply chain management1)Responsiveness反应性In today’s markets,the supplier has to be able to meet the precise needs of customers in less time than ever before.The key word in this changed environment is agility.2)ReliabilitySignificant improvements in reliability can only be achieved through reengineering the processes that impact performance.A key to improving reliability in logistics processes is enhanced pipeline visibility.3)RelationshipsMore and more companies are discovering the advantages that can be gained by seeking mutually beneficial,long-term relationships with suppliers. Relationship is one that will have to prevail in the future as supply chain competition becomes the norm.13.Elements of customer service1.Pre-transaction elementsWritten customer service policy客户服务策略的书面文件Accessibility易接近性Organization structure组织结构System flexibility系统灵活性.2.Transaction elementsOrder cycle time 订单周期时间Inventory availability 库存可得性Order fill rate订单完成率Order status information订单状况信息Post-transaction elementsAvailability of spares备件可得性Call-out time上门服务时间Product tracing/warranty产品追踪/保证Customer complaints, claims etc客户投诉、索赔14.How to design Service-driven logistics systems一.Identify customers'service needs1.Identify the key components of customer service as seen by customers themselves.2.Establish the relative importance of those service components to customers.3.Identify‘clusters’of customers according to similarity of service preferences.二.Defining customer service objectivesThe definition of appropriate service objectives is made easier if we adopt the concept of the perfect order.The perfect order is achieved when the customer’s service requirements are met in full.The measure of service is therefore defined as the percentage of occasions on which the customer’s requirements are met in full.三.Design the logistics system四.Some key areas where standards are essentialOrder cycle time 订单周期Stock availability 库存可得性Order-size constraints 订单规模限制Ordering convenience 订货便捷性Frequency of delivery 送货频率Delivery reliability 送货可靠性Documentation quality 送货可靠性Claims procedure 索赔程序Order completeness 订单完整性Technical support 技术支持Order status information 订单状态信息15.Principles of logistics costing1.The system should mirror the materials flow. It should be capable of identifying the costs that result from providing customer service in the marketplace.2.The system should be capable of enabling separate cost and revenue analyses to be made by customer type and by market segment or distribution channel.16.How to operate the principlesTo operationalize these principles requires an ‘output’orientation to costing.17.How to develop a gobal logistics strategy1)Focused Factories集中生产By Limiting the range and mix of products manufactured in a single location to achieve considerable economies of scale限制在单一制造点的产品种类和产品组合达到经济规模A number of crucial logistics trade-offs一些重要的物流内部权衡问题Local packs本土化包装Variety of products产品的多样性Production flexibility生产的灵活性2)Centralization of inventoriesFrom national warehouses to RDCs从国家级别的仓库到区域配送中心Inventory reduction-square root rule减少库存——平方根原则Centralized logistics at Lever EuropeLever Europe的集中化物流3)Postponement and localizationAlthough the trend to global brands and products continues, it should be recognized that there are still significant local differences in customer and customer requirements. 虽然产品和品牌的国际化趋势与日俱增,但我们必须认识到顾客和消费者的需求还是有明显的地区性差异。