职场沟通技巧双语People often think theyre talking to each other when theyre really talking past each other. They carry on monologues, not dialogues.人们经常认为自己在和对方交流但实际上他们并没有在沟通。
他们在唱独角戏而不是在对话。
There is a biological e_planation for this: when we e_press ourselves, our bodies release a higher level of reward hormones, and we feel great. The more we talk, the better we feel. While were being rewarded, the people were talking to might consciously or subconsciously feel cut off, invisible, unimportant, and rejected, which releases the same neurochemicals as physical pain.这种情况在生物学上的解释是：当我们表达自己观点时身体中期待回报的荷尔蒙就会更高自我感觉就会很好。
我们说得越多这种感觉也会越强。
当我们觉得自己在表达时得到了回报和我们对话的人会有意识、或潜意识中觉得被隔绝、被忽视被认为不重要和被拒绝他们的体内会产生一种和身体疼痛一样的神经化学物质。
Recognize your blind spots.请记住你以前没注意到的部分。
Stop停止做以下事1. Assuming that others see what you see, feel what you feel, and think what you think, since thats rarely the case.1. 假设别人见你所见、感你所感、想你所想因为事实很少会这样。
