商务英语口语:陪同客户
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商务英语接待客户英文对话商务英语接待客户英文对话随着经济全球化与跨国企业的日益发展,商务英语已成为一种常见的跨国交流语言。
在商务场合中,英文交流已经成为了一种必要的技能。
其中,接待客户是商务活动中最为重要的一部分,成功的商业接待需要考虑到很多因素,如谈判技巧、礼仪、沟通技巧等。
下面是商务英语接待客户的英文对话,供大家参考。
第一步:欢迎客人A: Good morning/afternoon/evening. Welcome to ABC Company.B: Good morning/afternoon/evening. Thank you for having me.第二步:介绍自己A: My name is (XXX). I'm the sales manager of ABC Company.B: Nice to meet you, (XXX). I'm (YYY), the CEO of (ZZZ) Corporation.第三步:询问客人需求A: How can I assist you today?B: I would like to know more about your company's products/services.第四步:介绍公司情况A: We specialize in (XXX). Our products/services include (YYY).B: That sounds interesting. Can you give me some more detailed information?A: Sure. (XXX)第五步:提供解决方案A: We have various solutions to meet your needs. Would you like to hear more about them?B: Definitely.A: We can offer you (XXX). It can help to solve your (YYY) problems.第六步:谈判A: How do you think about our proposal?B: I'm interested in it. But, could you provide me more details about (ZZZ)?A: Of course. (XXX)B: That sounds good. But, I still have some concerns about (YYY).A: I see. We can try our best to address your concerns.第七步:结束A: Thank you for coming, (YYY). We look forward to working with you soon.B: Thank you for your time and effort, (XXX). I'll consider your proposal carefully.通过以上的对话内容,我们可以看到商务英语接待客户所需的一些基本技能,包括用语礼仪、沟通技巧、谈判技巧等。
商务英语口语:陪同客户-2在国际贸易中,作为一个商务人士,日常的口语交流是必备的工具之一,因为我们面对的大多数是都是外国人,所以这是必须的要会使用的工具哟,以下是小编给大家整理的关于陪同客户-2商务英语口语,希望可以帮到大家1、我想做一个简短的介绍。
A: Good morning, ladies and gentleman! First of all, I would like to make a brief introduction. The Sun Island is a three-star hotel, located in the north of Harbin. The hotel started in early 1990 and has been doing well since then. We had a net profit of one million US dollars last year.早上好,女士们,先生们!首先,我想做一个简短的介绍。
太阳岛宾馆是一家三星级宾馆,坐落在哈尔滨的北部。
宾馆于20世纪90年代初开始营业,迄今经验状况良好。
去年,我们的净利润为100万美元。
B: How can you achieve this when Harbin has so many five-star hotels?哈尔滨五星级宾馆那么多,你们是如何取得这个成绩的?I heard about your company often. Your company is well-known all over the world.我常听说有关贵公司的事。
When was your company founded?贵公司是何时创立的?Our company was established in 1913 as the first joint-venture company with a Western partner. Our company will soon celebrate its ninetieth anniversary.我们的公司建于 1913年,是第一家与西方伙伴合资的公司。
商务英语口语:陪同客户-1在国际贸易中,作为一个商务人士,日常的口语交流是必备的工具之一,因为我们面对的大多数是都是外国人,所以这是必须的要会使用的工具哟,以下是小编给大家整理的关于陪同客户-1商务英语口语,希望可以帮到大家If you have any questions, just ask me.提出问题简单介绍You do need to introduce yourself.简单介绍公事出差We hope to enlarge our cooperation in the future.加强合作扩大合作Your price is rather out of line.价格价格事宜招标和投标Is tender-opening done publicly?公开招标代理送别客户If you have any questions, just ask me.如果诸位还有什么问题的话,尽管问我。
You do need to introduce yourself.你真该自我介绍一下。
We hope to enlarge our cooperation in the future.我们希望今后能进一步扩大与贵方的合作。
Your price is rather out of line.你方价格与行情不符。
Is tender-opening done publicly?这次贵公司打算进行公开招标吗?You can speak this.You can speak this.I would like to make a brief introduction.我想做一个简短的介绍。
How many employees are there in your company?贵公司现在一共有多少名员工呢?Have you booked the flight to Beijing?你订了去北京的机票吗?There is beautiful view.这里风景真美。
商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。
首先感谢对方远道而来。
如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”;如果是非正式的, 你就说:“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。
接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。
另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。
商务英语口语:陪同客户在国际贸易中,作为一个商务人士,日常的口语交流是必备的工具之一,因为我们面对的大多数是都是外国人,所以这是必须的要会使用的工具哟,以下是小编给大家整理的关于陪同客户-2商务英语口语,希望可以帮到大家1、我想做一个简短的介绍。
A: Good morning, ladies and gentleman! First of all, I would like to make a brief introduction. The Sun Island is a three-star hotel, located in the north of Harbin. The hotel started in early 1990 and has been doing well since then. We had a net profit of one million US dollars last year.早上好,女士们,先生们!首先,我想做一个简短的介绍。
太阳岛宾馆是一家三星级宾馆,坐落在哈尔滨的北部。
宾馆于20世纪90年代初开始营业,迄今经验状况良好。
去年,我们的净利润为100万美元。
B: How can you achieve this when Harbin has so many five-star hotels哈尔滨五星级宾馆那么多,你们是如何取得这个成绩的I heard about your company often. Your company is well-known allover the world.我常听说有关贵公司的事。
When was your company founded贵公司是何时创立的Our company was established in 1913 as the first joint-venture company with a Western partner. Our company will soon celebrate its ninetieth anniversary.我们的公司建于 1913年,是第一家与西方伙伴合资的公司。
商务英语口语对话在商务英语中,口语对话是一个必备的技能。
通过口语对话,可以更好地与商务伙伴进行沟通,提高工作效率和合作效果。
下面是一个商务英语口语对话的例子:对话一:商务会议A: Good morning, everyone. Let's start the meeting now. Today we are going to discuss the marketing strategy for our new product.B: Sounds good. As the head of the marketing department, I suggest we focus on digital marketing techniques to reach our target audience.A: That's a great idea. Can you elaborate on the specific techniques you have in mind?B: Sure. I think we should invest in social media advertising and create engaging content to attract potential customers. We can also collaborate with influencers to promote our product.A: That's interesting. What about traditional marketing methods like TV and print ads?B: I believe digital marketing is more cost-effective and can reach a wider audience. However, we can still allocate a small budget for traditional advertising to cover all bases.对话二:客户沟通A: Good afternoon, Mr. Johnson. Thank you for coming to our office today. Howcan we assist you?B: Thank you for having me. I am interested in your company's services and would like to know more details.A: I would be happy to provide you with all the necessary information. What specific services are you looking for?B: I need a software solution that can streamline our workflow and improve productivity.A: We have a range of software products that can meet your requirements. Can you please let me know more about your business needs and processes?B: Of course. Our current system is outdated and causing delays in our operations. We are looking for a user-friendly software that can integrate with our existing systems.A: We have a team of software developers who can customize a solution that suits your needs perfectly. Let's schedule a meeting with our technical team to discuss the details further.对话三:商务洽谈A: Good morning, Mr. Smith. I am glad that we finally have a chance to meet in person. Let's discuss the terms of our collaboration.B: Thank you for inviting me. I am interested in a long-term partnership with your company. What are your expectations?A: We are looking for a reliable supplier who can provide high-quality products at competitive prices. Timely delivery and excellent customer service are also important to us.B: Our company takes pride in our product quality and customer service. We have a proven track record of delivering on time. As for pricing, we can offer you a competitive rate based on the volume of products you purchase.A: That sounds promising. Can you provide us with some references from your existing clients?B: Absolutely. I can provide you with a list of satisfied clients who have been working with us for years. They can vouch for our product quality and service.以上是三个商务英语口语对话的例子,展示了在不同场景中的英语口语应对能力。
一、商务接待英语口语:精选单句1. I have long been looking forward to meeting you.早就想见您了。
2. I have heard a lot about you.久仰大名。
3.May I have your name?请问您高姓大名?4.How about your flight?一路上还好吧?5.I’ll be with you during your visit.您来访期间由我陪同。
6.If you have any question, feel free to ask.如果您有什么问题,请随时提问。
7.This is the schedule I have prepared for you. Let’s look through it together.这是我为您准备的日程表,我们一起来过一遍吧。
8.We have arranged for you a king-sized bed room in the Hilton Hotel. It’s about 20-minute drive from our company.我们已经为您准备了希尔顿酒店的大床房。
从我们公司开车去大概要20分钟。
9.Our manager is expecting you in his office.我们总经理正在他的会议室恭候您的大驾。
A: Excuse me, are you Mr. Black from America?请问您来自美国的布莱克先生吗?B: Yes, I am.是的。
A: So glad to meet you, Mr. Black. My name is Lily. I work in Nanjing Information Technology Company. I came here to pick you up.很高兴见到你,布莱克先生,我叫lily,在南京信息技术公司工作。
接待客户英语口语对话以下是一个接待客户的英语口语对话示例:客户(C):Hello, I have an appointment with Mr. Smith at 2 p.m.您好,我和Smith先生有一个在下午两点的约会。
接待员(R):Hello, welcome to our company. May I have your name, please?您好,欢迎来到我们公司。
请问您的名字是?C: My name is John Johnson.我叫约翰·约翰逊。
R: Thank you, Mr. Johnson. Please have a seat and I will inform Mr. Smith about your arrival.谢谢您,约翰先生。
请坐,我会通知Smith先生您的到来。
(一段时间过后)R: Mr. Johnson, please follow me. Mr. Smith is ready to meet you now.约翰先生,请跟我来。
Smith先生现在已经准备好见您了。
C: Thank you. Lead the way.谢谢。
请带路。
(到达会议室)R: Mr. Smith, this is Mr. Johnson, the client you are meeting today. Smith先生,这位是您今天要见的客户约翰先生。
S: Nice to meet you, Mr. Johnson. Please have a seat.很高兴见到您,约翰先生。
请坐。
C: Nice to meet you too, Mr. Smith. Thank you for taking the time to meet with me.见到您也很高兴,Smith先生。
感谢您抽出时间与我见面。
S: My pleasure. So, how can I assist you today?我的荣幸。
商务英语中如何与国外客户进行口语对话商务英语中如何与国外客户进行口语对话引言:商务英语专业的同学毕业工作之后免不了要招待国外客户,那应该如何与客户进行交流呢?接下来店铺给大家分享一个情景对话例子,希望对各位有所帮助。
F:Hello,Mr.Benson,welcome to Beijing! Is this your first time to visit china?M:Oh,no,I'v already made several trips to Guangzhou,this is my first trip to Beijing though.It is a lot larger than I expected it would be.F:Yes,Beijing has been grown over the last few years,there are a lot of improvements and changes being made for the Olumpics. What would you like to seechanging be made for Olympic,what would you like to see when are you here?M:I hope to have time to visit great wall when I am here,I always want to go there,I think it would be a real shame by came all the way in Beijing and didn't make out the wall,do you think I have a chance to see it?F:I can pretty sure it can be arranged,the wall is a short distance from the city,but we could make arrangements for driver to take us out to visit the great wall during when our afternoon breaks,I also recommend you to visit Tian'an Men Square and city while you add it!M:Yes,that would be nice,would I have a tour guide to tour completely visit these places?F:Don't worry,I would be able to go along with you,over the next few days,if you have any questions or problems,I will be right here to help you out,I can be a translator and tour guide.M:Thank you very much.F:My pleasure,I hope your visit to Beijing is very enjoyable!你好,本森先生,欢迎来到北京.您是第一次来北京吗?哦不是.我到广州去过几次,不过,这是我第一次来北京旅游.比我想象得大多了.是这样,北京在最近几年发展迅速.为了迎接奥运会,北京已经做了许多改造工作,而且变化也很大.您在这里期间想去哪里看看?我希望有时间参观一下长城.我一直想去那儿,我远道来到北京,如果没有去游览长城的话,我想我会非常遗憾的.你认为我有机会去参观长城吗?我敢保证可以安排.长城离市区不远,我们可以跟司机商量一下找个下午休息的时间带您去看看.我还建议您顺便参观一下天安门广场和故宫.哦,那太好了.参观这些地方有导游陪同吗?别担心,我会一直跟着您.再接下来的几天里,您如果有什么疑问或问题,我会帮你解决.我可以当您的翻译和导游.太谢谢你了!这是我的荣幸,我希望您北京之行愉快.Expect:期待…,预期…,等待…,预计会有…Don't ~ wonderful results.不要期待有很好的结果I ~ed the worst.我曾预期会有最坏的情形We are all ~ing you.我们都在期盼著你来The scenery was not so fine as we ~ed.景色并不如我们所期盼的那么美Considerably: [常修饰比较级] 颇,相当地,非常地Improvement1 a. (U) 改良,改善,进步,上进[of]the ~ of diplomatic relations外交关系的改善b. (C) (同一物的) 改良[改善]者,改良[改善]之处[in]; (比以前的东西) 更进步者[on, upon]You may hope for an ~ in the weather.你可以期望天气会好转It was certainly an ~ on [upon] the previous attempt.那确实较上次的尝试进步。
A: Oh, I like this one.A:哦,我喜欢这个。
B: Oh, it's beautiful! But I don't own a bank, honey. We can't afford this one.B:哦,真漂亮!但我可不是开银行的,宝贝儿;我们买不起这个。
A: Well, it doesn't hurt to dream.A:好吧,不过做做梦也无妨。
B: well, that's true.B:那倒是实话。
A: Oh, look, that one has a nice style.A:噢,看,那一款式真漂亮。
B: That's pretty. Are you sure you still like this one?B:是挺漂亮的,那你还喜欢这款么?A: Yes.A:是的。
C: Good morning. Can I help you find anything today?C:早上好。
我能帮你们选点什么吗?B: Hi.B:你好。
A: Hi.A:你好。
B: My daughter drove this car yesterday. What kind of mileage does it get?B:我女儿昨天开的是这种车。
它能开多少里数?C: Oh, it gets great mileage-29 miles per gallon in city, 35 on the highway and it has excellent safety features, like the dual air bags and ABS brakes.C:它的里数很大了。
在城里每加仑能跑29英里,在高速公路上每加仑能跑35英里。
它的安全性也是一流的,有2个安全气囊和ABS刹车。
A: What are ABS brakes?A:什么叫ABS刹车?C: Anti-lock braking system, and it's to keep you from skidding on the road the newer cars have them.C:就是防抱死制动系统。
商务英语对话接待顾客句式1:Sir, can I be of any assistance?先生,我能为您服务吗?应用对话:A: Sir, can I be of any assistance?先生,我能为您服务吗?B: OK. Thank you.好的。
谢谢。
A: What would you like?您想要买什么?B: Washing powder.洗衣粉。
句式2:Well, let me tell you why.嗯,让我来给您介绍一下吧。
应用对话:A: Do you like this one?你喜爱这一款吗?B: Is it good?这款好吗?A: Well, let me tell you why.嗯,让我来给您介绍一下吧。
B: Alright.好的。
其他表达法:初次见面就开门见山,滔滔不绝的做法已经落伍。
当你要说服顾客时,最好用:Well, let me tell you why.作为解释商品用途,优点的开场白。
Please take a look at this.请看一下这个。
As you can see...正如您所见2接到客户商务英语对话露西:Hi, you must be Mary?嗨.你一定是玛丽?玛丽:Yes. Its a pleasure to meet you. How was your flight? Shall we go? Ive got a car waiting outside to take us to your hotel.是的。
很高兴遇见你。
旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了。
露西:Thatd be great. The flight was ok. Thanks for taking the time to meet me here.太好了。
旅程还可以。
谢谢抽出时间来这里接我。
玛丽:No worries. Our company wants to make sure you have a pleasant trip.别担心。
职场必备商务英语口语:如何接待外籍客户职场上,尤其在外企中,学会接待外籍客户是每一位职员必修的软技能。
口语交流能力怎么样、英语表达能力高不高都会成为外籍客户评判公司整体素质中的考量标准之一,除了和外籍客户谈生意外,许多企业员工都会尽地主之谊带客户去当地观光或是一起吃饭。
在本篇文章中,安格英语老师分别选取了两组情景对话:陪同观光和商务宴请,教大家如何用英语接待外籍客户,快速提升进阶商务英语会话能力,在商务实践中表现得更加专业和得体。
场景一:陪同观光A: Hello, Mr. Benson, welcome to Beijing. Is this your first time to visit China?B: Oh, no… I have already made several trips to Guangzhou, this is my first trip to Beijing, though. It’s a lot larger than I expected it would be.A: Yes, Beijing has grown considerably over the last few years. There are a lot of improvements and changes being made for the Olympics. What would you like to see while you are here?B: I hope to have time to visit the Great Wall while I am here. I have always wanted to go there, I think it would be a real shame of I came all the way to Beijing and didn’t make it out to the wall. Do you think I will have a chance to see it?A: I’m pretty sure it can be arranged. The wall is a short di stance from the city, but we can make arrangements with the driver to take us out to visit the Great Wall during one of our afternoon breaks. I also recommend you visit Tian’anmen Square and the Forbidden City while you’re at it.B: Yes, that would be nice. Will I have a tour guide to accompany me to theseplaces?A: Don’t worry, I will be able to go along with you. Over the next few days, if you have any questions or problems, I will be right here to help you out. I can be your translator and tour guide.B: Thank you very much!A: My pleasure, I hope your visit to Beijing is very enjoyable.场景二:商务宴请A: Mr. Hanson, would you object to Wang Fu translating for us, I’m afraid my English is very poor. He will do a better job of explaining my meaning to you.B: T hat will be fine. Don’t worry, your English is much better than my Chinese! So, what do we have planned for tonight?A: If you don’t mind, we’d like to invite you to dinner. Would you prefer to have Western style food or Chinese food?B: That’s very kind of you! Chinese food would be alright. I’ll be a little brave tonight… I might as well have a try while I’m here!A: Do you like Chinese food, Mr. Hanson?B: Yes, I do, very much. I just wish I knew how to order what I like! For the life of me, I can’t reme mber any of the names!A: Yes, I find it is difficult to remember the names of things in another language. Have you ever tried Peking duck?B: I can’t say that I have eaten it before. I have heard of it, of course, it’s quite famous now, isn’t it?A: Would you like to try it tonight?B: Certainly!A: Perfect. Can you use chopsticks?B: Well, let’s see. How’s this? Am I doing this right?A: Let me show you, this is how it works, the chopsticks become extensions of your fingers, just hold them like this, and grab the food by pinching the two chopsticks together with your hand.通过上文的两则情景对话可以看出,在接待外籍客户的英语口语中并没有涉及到非常难的专业词汇,反而更像寒暄聊天(small talk)。
接待客户吃饭的英文情景对话在商务活动中,接待客户吃饭是很重要的一环。
本文提供了一组接待客户吃饭的英文情景对话,以供参考。
下面是本店铺为大家精心编写的5篇《接待客户吃饭的英文情景对话》,供大家借鉴与参考,希望对大家有所帮助。
《接待客户吃饭的英文情景对话》篇1接待客户吃饭的英文情景对话示例如下:1. Welcome to our company, Mr. Smith. We are looking forward to your visit.2. Thank you for coming all the way to China to visit our factory. We appreciate your support and cooperation.3. We have arranged a dinner for you tonight at the local restaurant. Please let us know if you have any dietary restrictions.4. We would like to treat you to some traditional Chinese cuisine. Would you like to try some Peking duck or hotpot?5. Of course, if you have any special requests, please feel free to let us know. We will do our best to accommodate your needs.6. During dinner, we can discuss some business matters and get to know each other better. We hope this will be a fruitfuland enjoyable evening for both of us.7. May I suggest some wine to go with our dinner? We have some excellent local wines that would complement the food nicely.8. Please take your time and enjoy your meal. If you need anything, just let us know. We are here to serve you.9. We hope you enjoy your dinner and your stay in China. We look forward to working with you and building a long-term partnership.10. Thank you again for choosing to work with us. We are honored to have you as our client.以上是一组接待客户吃饭的英文情景对话。
英语接待口语询问访客身份:May I have your name, please?请问您贵姓?What company are you from?您是哪个公司的?Could you tell me what company you are representing?能告诉我您代表什么公司吗?如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了?询问是否预约,来访目的:Do you have an appointment?约好了吗?Would you give me your business card?请给我您的名片好吗?And can I ask what you wish to see him about?我能问一下您要见他有何事吗?让客人稍候片刻:I'll see if he is available.请让我看看上司是否方便。
Would you please have a seat and wait for a few moments.请您坐下稍等片刻。
给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。
我去告诉他你已到。
Would you come this way, please?请随我这边来。
婉言拒绝客人来访:Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。
商务英语接待礼仪口语表达《一》1. 久仰,久仰!I have long been looking forward to meeting you.I have long desired to meet you.2.久违了。
I haven’t seen you for ages/for a long time.It’s been such a long time since we met last time.3.久闻大名。
I’ve heard a lot about you.4.这次由我负责全程陪同你们。
I will be with you for the entire visit/trip.5.欢迎你到中国来。
一路上辛苦了! / 一路上还好吧?Welcome to China.I hope you’ve had a good flight.或I hope you enjoyed your flight. / How was your journey?商务英语接待礼仪口语表达《二》1.谢谢你专程来接我。
Thank you very much for coming all the way to meet me.2.您贵姓?/您怎么称呼? May I know your name,please?3.很高兴见到你。
Glad/Pleased to meet you .4.中国有句古话说:“有朋自远方来不亦乐乎?”There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends coming from afar?As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”5.这是给您准备的日程安排.我们简单过一遍吧。
1、我想做一个简短的介绍。
A: Good morning, ladies and gentleman! First of all, I would like to make a brief introduction. The Sun Island is a three-star hotel, located in the north of Harbin. The hotel started in early 1990 and has been doing well since then. We had a net profit of one million US dollars last year.
早上好,女士们,先生们!首先,我想做一个简短的介绍。
太阳岛宾馆是一家三星级宾馆,坐落在哈尔滨的北部。
宾馆于20世纪90年代初开始营业,迄今经验状况良好。
去年,我们的净利润为100万美元。
B: How can you achieve this when Harbin has so many five-star hotels?
哈尔滨五星级宾馆那么多,你们是如何取得这个成绩的?
I heard about your company often. Your company is well-known all over the world.
我常听说有关贵公司的事。
When was your company founded?
贵公司是何时创立的?
Our company was established in 1913 as the first joint-venture company with a Western partner. Our company will soon celebrate its ninetieth anniversary.
我们的公司建于1913年,是第一家与西方伙伴合资的公司。
我们的公司不久就要庆祝90周年庆典。