[国际化企业通用管理文案] (247)回复顾客的洽询(2)寄送报价单

收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember sent us a inquiry of XX we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our ?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.4,重新报价1）Dear Mr./Re XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Re XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Re XX products, in order to build our further business relationship. we have requote you new price on XX, you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。

做外贸与客户沟通回复模板尊敬的客户，非常感谢您对我们公司产品的关注和支持，我们很高兴能有机会与您进行沟通。

我们是一家专业从事外贸业务的公司，致力于为全球客户提供优质的产品和服务。

首先，关于您在邮件中提到的产品价格问题，我非常理解您在寻找优质产品时对价格的敏感度。

作为一家专业的外贸公司，我们一直以提供高质量产品和合理的价格为目标。

针对您的需求，我们会尽快向相关部门核实并及时回复您。

同时，如果您有任何其他具体的要求或者特殊优惠，也请随时告知我们，我们会尽力满足您的需求。

其次，关于产品质量和售后服务的问题，我们公司一直以来都非常重视客户的满意度。

我们拥有一支专业的品质管理团队，严格把控产品的质量，并确保产品符合国际标准。

如果您对我们的产品有任何不满意或者有任何质量问题，请及时与我们联系，我们将全力以赴解决您的问题，以保证您的权益。

另外，在物流和运输方面，我们有丰富的经验和合作伙伴。

我们会尽力提供最便捷和经济的运输方式，并确保产品能按时安全送达到您的手中。

如果您对物流环节有任何特殊要求或者有需要特别关注的事项，请提前告知我们，我们将为您作出相应的安排。

最后，关于支付方式和交易细节的问题，我们充分理解您对交易的关切。

我们接受多种支付方式，包括电汇、信用卡、支付宝等。

具体的支付方式可以根据您的需求进行协商和确定。

在交易过程中，我们会严格遵守相关法律法规，并确保您的个人信息和交易安全。

作为一家外贸公司，我们一直以来都非常注重与客户的良好沟通和合作。

我们愿意与您建立长期稳定的合作关系，共同发展。

如果您对我们公司或者产品有任何其他问题或者需求，欢迎随时与我们联系，我们会竭诚为您服务。

再次感谢您的关注和支持，期待与您的进一步合作。

祝商祺！此致xxxx公司。

外贸询盘回复报价范文示例1:尊敬的客户，非常感谢您对我们公司的关注和询盘。

根据您的要求，我们特别为您提供以下报价范文：对于产品A：- 单个产品A的价格为XX美元。

- 批量订购500个产品A，则价格为XX美元/个。

- 大批量订购1000个产品A，则价格可再优惠至XX美元/个。

对于产品B：- 单个产品B的价格为XX美元。

- 批量订购100个产品B，则价格为XX美元/个。

- 大批量订购500个产品B，则价格可再优惠至XX美元/个。

关于运输成本：- 运输费用根据目的地的不同而有所不同。

我们将根据您提供的具体地址和要求来计算最终的运费。

关于交货时间：- 对于产品A和产品B，我们通常在订单确认后的3个工作日内安排发货。

关于付款方式：- 我们接受电汇和信用证付款方式。

请注意，以上报价仅供参考。

最终价格将根据订单数量、交货地址和运输方式而有所调整。

如果您对上述报价有任何疑问或需要进一步的讨论，请随时与我们联系。

我们非常愿意与您合作，为您提供更多详细信息和帮助。

再次感谢您对我们公司的兴趣和支持，我们期待与您的合作。

祝好！此致，XXX公司示例2:尊敬的客户，非常感谢您对我们公司的关注和询盘。

我们非常荣幸有机会为您提供我们的产品和服务。

以下是我们对您提出的询盘的报价：产品名称：XXX（产品名称）数量：XXX个/XX箱/XXX米等（具体数量）单价：XXX美元/个/箱/米等（具体单价）总价：XXX美元（总价）产品描述：（请简要描述产品的特点、功能和效用）交付方式：（请说明产品交付方式，例如快递、空运或海运）付款方式：（请说明支付方式，例如电汇、信用证或支付宝）交货时间：（请说明您需要产品的交货时间）备注：（如果有其他特殊要求，请在此处注明）如果您对以上报价感兴趣或有任何进一步的问题，请随时与我们联系。

我们将尽快回复您的邮件并提供详细的信息。

我们期待与您建立长期的合作关系。

再次感谢您对我们公司的关注和支持！此致，XXX公司示例3:尊敬的客户，感谢您对我们公司的关注与询盘。

外贸邮件回复范文(总8页) -CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on we are in XX filed for many years,so we are confident we can do the specifications you given is still as the diameter,meterial,quantity and so on.....,so pls can you send us the detailsthe drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12thand no reply from was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a replyand kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these daysI am angela from XX company,hope you still remember sent us a inquiry of XX we quoted for you on dec 12th.Can you send me a reply which can stated your adviceyou know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated y our advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

国际化企业通用管理文案订单请于中送货精编W O R D版IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】参照号码32572002年7月10日WALL 工作室M.Thomas 先生感谢贵公司2002年6月25日的报价单。

随信附上本公司No.SD-2437的订单。

请于2002年8月或8月之前送货，这是本次订单的绝对条件。

若在8月之后才送货，恕本公司无法接受。

收到本订单后敬请告知。

随信附上NO.SD-2437 的订单。

哈里期有限公司王杰夫Harris lnc.325 Sec. 1 Paoan RoadNanjing City 210000 ChinaRef 3257July 10 2002 URGENTMr. M. ThomasWALL WORK SHOP55 Central Park Whitewood 4 New York.NY 10099 USADear Mr. M. Thomas,Thank you for your quotation of June 25 2002.We are enclosing our order form, No. SD-2437.Delivery before or by August 2002, is a firm condition of this order.We are not able to accept your delivery of product after that.Please confirm receipt of this order.。

收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on we are in XX filed for many years,so we are confident we can do the specifications you given is still as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember sent us a inquiry of XX we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in ourworks.So pls take a few time to tell me some advice on our ?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required:The length:The diameter:The materialThe price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards 签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on .................................................... ,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply,Thanks and regards 签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don't just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products) Look forward your replyThanks and regardsAngela 面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client's data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there's some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much. 针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration 因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow? 可以请你在明天以前回复吗3、the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days 报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production. 再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration 你必须考虑到质量问题3、we may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格4、i 'd like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable. 但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner 久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

回复客户价格邮件范文回复客户价格邮件范文职场中，邮件几乎伴随每天。

不论是领导布置任务还是同事间传递文件，都离不开回复邮件。

邮件可以说是一个人职业素养的外在表现。

有些职场新人，因为回复邮件的方式不对而影响了第一印象；有些职场老人，因为不懂回复邮件的方法而影响职场晋升。

可以说，回复邮件的方式对一个职场人来说至关重要。

职场人士该如何回复邮件？高情商的人，都这样回复邮件。

1. 称呼和落款很多职场新人，发邮件时跟 ___聊天一样，随手发送工作信息令领导大跌眼镜。

小闪在一家大型公司工作，刚入职时没有学习过职场礼仪和邮件应对策略，为此屡屡碰壁。

记得有一次，领导让他将个人简历发送至邮箱。

小闪做事麻利，顺手将学习经历、家庭背景等信息发送给领导。

事情过了3天，领导找小闪催促提交个人简历，小闪得意洋洋地说：“领导，在您布置任务的当天下午我便把内容发给您了，您可以查看当天邮件。

”领导说：“没看到啊，难道我邮箱出问题了？”小闪跟领导来至办公室，领导打开邮件查看信息，小闪说：“领导您看，这就是我的个人简历。

”领导说：“嗯？这封邮件主题和落款都没有，我还以为是垃圾邮件，哎。

”小闪说：“抱歉，我当天下午跟往常聊天信息一样发送了。

”领导说：“发送邮件，最起码你得有主题和称呼。

比如‘领导，您好，我是XX’。

然后，落款处你不写任何信息是极不礼貌的方式，你可以写上‘祝好！+自己的名字+单位信息+座机号’，这样你对他人表示尊重之时，也便于对方第一时间联系到你。

”小闪羞愧地低下头，又重新规划了发送邮件的方式。

称呼和落款是邮件中必备的信息，它反映了一个人的素养，更是高情商人必用的技巧。

2. 收到主送邮件时及时回复我们知道，发送邮件时有收件人和抄送人选项，当我们在收件人一栏时，看到邮件时要及时回复。

如果无法立即解决，也要回复对方预计的时间期限，避免对方独自着急。

职场中经常遇到一些人，当文件提交延期时，对方辩解道：“哎，我忘记看邮件了。

”这样的理由，绝不是一个高素养职场人士应有的处事风格。

外贸实操-回复客户产品质量的文书模板一、深入了解产品细节用通俗易懂的语言，或者产品、影像、证书等，让客户看到产品质量的价值。

二、数字化、形象化体现产品优势发现、总结自己产品的优势，把这些产品优势通过数字化、形象化的方法介绍给客户，三、让客户自己体验可以通过邀请客户来工厂参观，在展会上和客户沟通，给客户寄样品等方式，让客户体验到产品的功能性。

售后及客户投诉的解决思路:1、主动联系买家，提前告知客户产品的注意事项和使用方法等。

2、倾听和及时回复客户，安抚客户情绪。

3、真诚道歉，安抚客户的同时，委婉的让客户愿意配合你4、了解分析客户投诉的真正原因。

比如是沟通的问题，是客户责任，还是自身的责任。

5、提出可以让双方双赢的解决方案，让客户容易接受，我们也能将损失降到最低。

6、最后要跟踪实际解决效果，让客户有良好的服务体验感。

质量顾虑回复话术模板(一)1、We keep a very stable quality level for years , and qualified products rate is 99% and we are constantly improving it, .You may find our price will never be the cheapest in the market . We hope our clients can get what they paid for.我们多年来保持非常稳定的质量水平，合格率达99%，并不断改进，您可能会发现我们的价格永远不会是市场上最便宜的。

我们希望我们的客户能得到他们付出的代价。

2、we produce as per international standard and norm, ASTM(美标),EN(欧标)我们按照国际标准和规范生产，ASTM（美标），EN（欧标）3、we can guarantee quality because of our most advanced production line.我们最先进的生产线保证了质量。

外贸询盘回复模板尊敬的客户，非常感谢您对我们公司的关注和询盘。

我们很高兴能够回复您的询盘，并希望能够建立长期的合作关系。

首先，我想向您介绍我们公司的背景和优势。

我们是一家专业从事外贸业务的公司，拥有多年的经验和丰富的资源。

我们致力于为客户提供高质量的产品和优质的服务。

我们的产品涵盖了广泛的领域，包括xxxxx、xxxxx和xxxxx等。

我们的产品具有优良的品质和竞争力的价格，深受国内外客户的信赖和好评。

针对您的询盘，我们非常愿意提供相关的产品信息和报价。

以下是我们对您的询盘的详细回复：1. 产品信息：我们公司生产的产品主要包括xxxxx、xxxxx和xxxxx等。

这些产品具有xxxxx的特点和优势。

我们的产品质量经过严格的检验和测试，确保符合国际标准和客户的要求。

2. 产品报价：针对您的询盘，我们提供了详细的产品报价。

请您查看附件中的报价单。

如有任何疑问或需要进一步的信息，请随时与我们联系。

3. 产品样品：如果您对我们的产品感兴趣，我们非常愿意提供样品供您测试和评估。

请您提供详细的样品要求和快递地址，我们将尽快安排寄送样品给您。

4. 订单和交付：一旦您确认了产品和报价，并决定下单购买，我们将立即安排生产和交付。

我们将确保按时交付，并提供跟踪号码供您查询物流信息。

5. 付款方式：我们接受多种付款方式，包括电汇、信用证和支付宝等。

请您告知我们您的付款方式和要求，我们将尽力满足您的需求。

6. 售后服务：我们非常重视客户的满意度和售后服务。

如果您在使用我们的产品过程中遇到任何问题或有任何意见和建议，请随时与我们联系。

我们将尽快回复并解决您的问题。

最后，再次感谢您对我们公司的关注和询盘。

我们期待与您建立长期的合作关系，并为您提供优质的产品和服务。

如果您有任何进一步的问题或需求，请随时与我们联系。

祝您生意兴隆！谢谢！此致敬礼。