西餐服务英语1

西餐服务用语流程英语英文回答。

Pre-Service Procedures.Greeting: “Good evening, ladies and gentlemen. Welcome to our restaurant.”。

Seating: “May I show you to your table?”。

Menu and drinks: “May I offer you a drink while you look at the menu?”。

Ordering: “What can I get for you this evening?”。

Service Procedures.Serving food: “Here is your order, enjoy your meal.”。

Clear plates: “May I clear your plates?”。

Refilling drinks: “Would you like a refill of your drink?”。

Checking on satisfaction: “Is everything to your satisfaction?”。

Dessert and coffee: “Would you like to see the dessert menu or a coffee?”。

Post-Service Procedures.Payment: “Your bill is $XX.XX, would you like to pay with cash or credit card?”。

Gratuity: “A 20% gratuity is customary, unless otherwise indicated.”。

Bidding farewell: “Thank you for dining with us, have a good evening.”。

迎宾服务Can I help you? 我能帮您什么忙吗？welcome to cite coffee! / Welcome to our coffee shop. 欢迎光临西堤岛咖啡!Hi. How are you ? 您好How do you do ?您好（第一次见面）Good morning.早上好Good afternoon. 下午好Good evening. 晚上好Sir先生madame夫人This way, please. 请这边走。

Glad to meet you. / Nice to meet you. 很高兴见到您。

I am sorry.. 我很抱歉,Be careful，please小心slow down.请慢走we provides the Chinese food, western style food and other else . 我们提供中餐,西餐以及其他酒水.Would you like to sit down here? / Is there ok?您觉得这个位置可以吗？I will fix you up我会帮您打点的What a pity.太遗憾了Follow me, please请跟我来My pleasure.乐意为您效劳You are welcome.不客气After you您先请席间服务Sit down, please. Here is the menu.请坐，这是我们的菜单.You, please.您请.（出品时用语）What would you like? coffee or tea?您喜欢喝咖啡还是茶？for here, for go?在店内用，还是带走？What you like the better? 您喜欢什么口味?So,what else?还有其他需要吗?I beg your pardon？请再说一遍Sorry to have kept you waiting.对不起，让您久等了.Excause me.对不起，打扰您了.I am at your service!我很乐意为您效劳!There are all for you, enjoy please .您的餐已经上齐了,请慢用.enjoy happy time at our coffee shop 祝您在本店用餐愉快Excause me, may I take it?我可以帮您撤换餐具吗？sorry , I will make sure and let you know.对不起，我问清楚马上告诉您It will take some time for this dish. would you mind to wait ?这道餐出品时间要长一些，您介意等一会吗？Thanks for your help !感谢您的帮助!may I clean up the table now?我可以清理台面吗？Sorry , this is sold-out!很抱歉，这道餐卖完了!Would you like to take a try for our new dish?有兴趣品尝一下我们的新品吗？What you like for drink?您喜欢喝什么?the totol is Yuan ,Thanks!请付X元，谢谢!so,May I take your older now?现在我能为您点单吗？I will be back soon.我马上回来.I will check it out.我去查查看.I will try my best.我尽力而为Here you are.给您.I will be careful to it.我会留意的.I think so.我也这么想.It is my pleasure.这是我很高兴做的.Ok,I got it .好，我知道了I see.我了解您的意思.送客服务请别遗忘您的物品!Please don’t leave anything behind!Good luck!好运！Here is the bill. Please sign it.这是您的账单，请签字How would you like settle your bill?您需要用什么方式买单？Good bye. thank you for coming.再见，谢谢您的光临.Do you have membership card or VIP card?您有会员卡或贵宾卡吗Please show me your membership card / VIP card.请出示您的会员卡/贵宾卡？Please take a moment to give your suggestions and advice.请抽出一点时间提出您的意见和建议。

西餐点菜服务英语Western-style meal ordering service in EnglishIntroduction:Greeting:2. "Good evening. Do you have a reservation?"Seating:1. "Please follow me. I will help you find a table."2. "May I show you to your table?"3. "This way, please. Your table is just over here."Menu explanation:2. "Our menu features a variety of dishes, ranging from appetizers to main courses. Can I suggest any specific dishes?"3. "Every item on the menu has a brief description. Shall I explain any of them in more detail?"Taking orders:1. "Are you ready to order?"2. "May I take your orders now?"3. "Do you need a few more minutes to decide?"1. Customer: "What is the house specialty?"Response: "Our house specialty is [dish name]. It is made with [ingredients] and has received rave reviews from many of our customers."2. Customer: "Is this dish spicy?"Response: "Yes, [dish name] does have a bit of a kick to it. However, if you prefer a milder flavor, I can ask the chef to adjust the spice level."3. Customer: "Does this dish contain any nuts?"Response: "Yes, [dish name] does contain nuts. If you have any food allergies or dietary restrictions, we can suggest alternative dishes that will suit your needs."1. "Our chef's special today is [dish name]. It is a popular choice among our regulars."Confirming orders:1. "Just to confirm, you would like the [dish name] as your main course?"2. "You've chosen the [dish name] as your appetizer, correct?"3. "To make sure I have everything correct, the [dish name] is for one person, correct?"Conclusion:。

Botanica Service EnglishWhile hosting:1.Good morning/afternoon/evening, Mr./Mrs./Ms.2.Welcome to Botanica.3.How many persons, please?4.Would you like smoking area or no smoking area?5.This way please...6.Our hostess will be with you right away, Sir / Madam.7.Excuse me Sir/Madam; I’m afraid this table is taken8.I’m very sorry to have kept you waiting.9.We are very sorry for the delay.10.The Luigi restaurant is opened for Lunch from 11:00am to 14:30pm.11.We have 4 restaurants in our Hotel .???????12.Sir/Madame, our restaurant is an all day dinning restaurant. We open at 6:30amuntil 2:00am everyday.13.Excuse me Sir/Madam, the price of the Buffet is 178RMB plus 15% surcharge.14.Take a seat, please. Here is the menu and the drink list.15.Today we have very nice Dinner Buffet, would you like to have the buffetSir/Madam?16.A waiter/waitress will come to take your order immediately17.Excuse me, would you like to have a high chair for your baby?18.Excuse me sir, this table is not cleaned yet , would you mind sitting another table?While serving:19.Good morning/afternoon/evening, Mr./Mrs./Ms.___.20.My name is ___.21.I will be serving your breakfast/Lunch/Dinner.22.What would you like to drink please?23.would you like another one please24.May I take your order now, Sir/Madam?25.Take your time, please.26.Excuse me Sir/Madam, May I repeat your order please?27.Pardon me,28.I’m afraid it has been sold out.29.I’m afraid it has been out of stock.30.How would you like your steak been cooked, Sir/Madam?31.Which kind of sauce would you like?32.Would you like to order anything else?33.Excuse me Sir/Madam; is there any special requirement for your order?34.This is sirloin steak, medium well, with black pepper sauce, mashed potato andsteamed vegetable.35.Enjoy your Lunch/Dinner, please!36.Certainly.37.With pleasure.38.Excuse me; may I take your plate please ?39.Which brand would you prefer?40.How is the wine?41.We hope you enjoy your stay with us, and have an nice day, Mr.*** /Ms.***42.Excuse me sir; your bill comes to xxx RMB.43.Here is your change of xxx RMB.44.Would you please sign your name here, Mr./Ms?45.How is your meal, Sir/Madam?46.Did you enjoy your meal?47.Excuse me; is there anything wrong with your order, Mr./Ms.?48.I’m very sorry for the mistake.49.I’ll check your order with the chef, immediately.50.I’m going to change it for you immediately.51.I’m very sorry for the delay, Mr./Ms.52.I’m very sorry to have kept you waiting, Mr./Ms.53.There will be no charge for this.54.It is on the house.55.This fruit plate is free of charge as our complimentary.56.Would you like to try our dessert/coffee after your wonderful main course?57.Could you please sign your print name?。

Service Speech in English GREETING GUESTS/问候客人Good afternoon/ evening. Welcome to Raphael’s Café.下午好/晚上好。

欢迎光临“拉斐尔地中海餐厅”。

Do you have a reservation?请问有订位吗？For how many persons? Smoking or non-smoking?请问您有几位？喜欢坐吸烟区还是非吸烟区？Would you prefer the Bar or the restaurant?请问您（或几位）喜欢坐在餐厅区还是酒吧区呢？This way please.这边请。

ACKNOWLEDGING GUEST WHEN BUSY/当繁忙时的对客应答Hello/Good afternoon/evening. Just a moment, please.您好/下午好/晚上好。

请您稍等一下。

I will be with you in a few minutes.我几分钟后马上过来招呼您。

TAKE DRINK ORDER AND SUGGESTIVE SELLING/点饮品单并适当提供建议What would you want to drink?请问您想喝点什么呢？Have you tried “Raphael’s cocktails?请问您有没有试过我们“拉斐尔”的鸡尾酒呢？May I suggest our special cocktail of the month? That’s………。

我向您建议我们这个月的“精选鸡尾酒”吧？有………。

We have a cocktail Promotion of the month. That’s…我们这个月有“鸡尾酒推广”，有………。

Would you want to try one?您想试一下吗？May I repeat your order?让我重复一下您点的单。

一、服务用语（一）、预定Always confrim facts---the number of persons,the time ,the date ,special requirement ect.Good morning /afternoon/evening .(The name of the restaurant and your name)May I help you ?早上（下午、晚上）好，（自报餐厅名），我能为您做些什么？How many persons are there in your party ,sir/madam?请问共有多少人用餐，先生/女士？How many guests are coming?请问共有多少人用餐？What time would you like to arrive?请问你们几点钟到？May I have your name ,please?请问您的姓名？Could you spell that for me ,please ?请您拼读一下您的姓名好吗？May I take your telephone number, please ?可以留下您的电话号码吗？Is there anything special you would like us to prepare,sir/madam?请问您有什么特殊要求需要我们做准备的，先生/女士？I am afraid that we only can guarantee the table before 8:00 in the evening . 恐怕我们餐厅只能为您留桌到晚上8：00I am afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。

If you have any further requirements,please let us know.如果您有什么要求，请通知我们。

西餐服务英语1.您一共有几个人用餐？How mang persons in you party？2.您喜欢坐哪个位置？Where would you like to sit？3. 您的房间号码是多少呢？May I have /know your room number？4.这个餐桌的位置可以吗？Will this table be all right for you？5.抱歉让您久等了！Sorry to have kept you waiting！6. 您现在点菜吗？May I take you order now？7. 这是我们的菜单。

This is our menu。

8.这是您的信用卡和发票。

Here is your card and invoice。

9. 您喜欢坐靠窗的位置吗？Would you like the table by the window？10.您想尝尝我们的招牌菜吗？Would you like to tly our House Specialty11.点菜前想喝点什么吗？Would you care for a drink before you order？12.您的牛扒需要几成熟呢？How would you like your steak done？13.您要点什么吗？Would you like angthing else？14.请问您怎么付钱？How would you like to make your payment？15.坐出租车从酒店到机场大约需要30分钟。

It will take 30 minutes by taxi from hotel to the airport。

16.您的牛排配什么菜呢？What would you like to go with your steak？17.您喜欢什么色拉酱呢？我们有法汁、千岛汁。

Which salad Dressing would you like ？We have French Thousand 、Island Dressing。

西餐厅英文服务用语Are you here for lunch or dinner?Table for one, two or more?Would you prefer a table indoors or out? SeatingThis way, please.Please have a seat here.Would you like a booth or a table?Right this way, please.DrinksWhat would you like to drink?Can I get you something to drink?Would you like a cold or hot beverage?Are you interested in our special drinks?Our specialsWould you like to hear our specials?We have a special today on soup and salad.Our chef has created a special dish today.We have a fresh fish dish that is very popular.OrderingWhat would you like to order?Are you ready to order?Have you decided what to order?Would you like me to tell you about our menu items? PaymentWill this be on separate checks?Do you have a preferred payment method?Would you like to get a receipt?Anything else I can do?Is there anything else I can do for you?Do you need anything else?Can I get you anything else?Would you like any appetizers or desserts? GoodbyeWe hope you enjoyed your meal.We hope to see you again soon.。

西餐厅服务英语1.Good morning, good afternoon, good evening，welcome。

早上好，下午好，晚上好，欢迎光临。

2.Would you like have dinner or drinking?您想用餐还是喝饮料？3.How many people are there，please?请问有几位？4.This way ,please.这边请。

5.How about this table?这张台怎么样？6.Please have a seat.请坐。

7.This is our menu.this is your water.这是我们的餐牌，这是您的水。

8.May I take your order，now?现在我可以帮您点菜了吗？9.What would you like to have?您想吃点什么？10.Would you like some drink？There are beer，juice，coke，spring，milk，Would you like cold or hot for your milk?您需要一些饮料吗？我们有啤酒、果汁、可乐、雪碧、牛奶，您的牛奶要热的还是冷的？11.Fried eggs，Sunny side up or well done，Omelet. Boiled egg，Scrambled eggs 煎蛋，单面或双面，奄列，煮蛋，炒蛋。

12.How would you like your steak ?你的牛排需要几成熟？(rare 生的| medium rare 三成| medium 五成| medium well 七成| well done 全熟,熟透)13.Which sauce would you like?您喜欢哪一种汁酱？14.Is there anything else?还有其它的吗？15.May I repeat your order？You have ordered......我可以帮您复单吗？您点了......16.Please wait for a moment,we will as soon as possible.请稍等，我们将尽快。

English for Western Restaurant西餐厅服务英语Part One: Words and vocabularies 单词与词汇1。

Basic information 基本信息Food & Beverage Dept。

餐饮部Atrium Cafe Western Restaurant天安阁西餐厅lobby大堂opening hours / business hours营业时间reservation预订hostess咨客busboy / busgirl男/女传菜员waiter / waitress男/女服务员head waiter / head waitress / captain领班supervisor主管manager经理chef 厨师tour group旅行团guide导游coupon餐券table餐桌kitchen厨房cook烹饪food / meal食物a la carte散点buffet自助餐t able d’hote套餐no smoking请勿吸烟menu菜单drink list酒水牌take your order点菜breakfast早餐lunch午餐supper晚餐dinner正餐bill / check账单pay the bill买单15 percent service charge 15％服务费free of charge免费complimentary免费赠送的pack打包cash现金credit card信用卡swipe刷卡room account房账discount折扣change零钱invoice发票signature签名air-conditioner空调toilet洗手间lift / elevator电梯escalator扶手电梯recommend推荐complain投诉damage损害compensate赔偿2。

Cutlery，flatware，silverware 餐具bowl碗chopsticks筷子spoon勺knife餐刀fork餐叉glass玻璃杯wine glass葡萄酒杯teacup茶杯beer mug啤酒杯plate / dish碟子tray托盘napkin餐巾tissue纸巾toothpick牙签3. Breakfast 早餐milk牛奶yogurt 酸奶soya milk豆浆bread面包butter黄油egg鸡蛋boiled egg煮蛋omelette蛋卷scrambled egg炒蛋fried egg煎蛋sunny—side up单面煎蛋over easy双面煎蛋ham火腿sausage香肠bacon熏肉fried rice with egg蛋炒饭sandwich三文治spaghetti意粉Malaysian chan keuy teow马来炒贵刁steamed stuffed bun包子steamed bun馒头noodle面条rice米饭dumping饺子porridge / gruel / congee粥rice congee / plain porridge白粥4。

西餐服务用语流程英语Entering the restaurant, the waiter warmly greets, "Good evening, welcome to our restaurant. How may I assist you tonight?"Pointing to a table, the waiter offers, "This table by the window offers a beautiful view. Would you like to sit here?"Once seated, the waiter presents the menu, saying, "Here is our menu. We have a variety of dishes to choose from. Are you looking for something specific?"When the guest makes a choice, the waiter confirms, "Excellent choice, sir. Would you like to start with a glass of our house wine or perhaps a cocktail?"As the food is being prepared, the waiter checks in, "How is everything going? Can I bring you some bread and butter to nibble on while you wait?"Once the food arrives, the waiter presents it with a smile, "Here is your meal, enjoy. If you need anything else, please don't hesitate to ask."During the meal, the waiter passes by and asks, "Everything is to your liking, I hope? We're here to ensure your satisfaction."As the guest finishes, the waiter prompts, "Would you like to see our dessert menu or perhaps a.。

1. Sit down, please. Here is the menu. May I take your order, sir? 请坐，给您菜单。

先生，您要点菜吗？2. What would you like to have, coffee or tea?您要喝咖啡还是茶？3. Would you like to have some wine with your dinner?您用餐时要喝点酒吗？4. It’s our chef’s recommendation.这是我们大厨的拿手菜。

5. Here is the bill. Please sign it.这是您的账单, 请签字。

6. What kind of food would you like to have?您想吃什么菜？7. You may sign the bill. The hotel will charge you when you leave. 您可以签帐单。

在您离店时酒店会给您结帐。

8. Do you want to pay in cash or by credit card.您是要用信用卡还是现金付款。

9. It never goes to the head.（不管喝多少）它都不冲脑。

10. Have you anything in mind as to (decide) what to drink?您决定了喝什么吗？11. We look forward to having you with us tonight.我们期待您今晚大驾光临。

12. I’m sorry , but I didn’t quite catch what you just said.对不起，我没有听明白您刚才的话。

13. Could you please repeat a little more slowly?您能再慢点儿说一遍吗？14. It’s delicious and worth a try.它鲜美可口，值得一试。

Dressing (沙拉酱 Thousand Island (1000Island Italian Dressing 千岛汁意大利汁French DressingBlue Cheese Dressing 法汁奶酪汁 VinaigretteOlive Oil 油醋汁橄榄油MayonnaiseHerb 蛋黄酱香草 Cooking Time 时间 Rare Medium Rare 二成熟三四成熟 Medium Medium well 五成七成 Well Done 全熟餐饮服务应用（一） Page 1 of 15 西餐服务用语 2011-10-10 食品烹饪方法 Cooking Method 煮放在摄氏 100度的开水中煮. Boiled To cook in water at 100 红烧放在有盖的锅里慢慢的烧(干 Stewed To cook in water or juice, slowly in closed dish 烩放在有盖的锅里,带水或汁慢慢的烧Braised To cook slowly in covered pan 烘放在干热的炉中烘 Baked To cook in using dry heat 炸放在煮开的油中炸(很多的油 Deep-fried To fry totally covered in oil or fat 煎放在小量的油中煎 Fried To cook in hot fat or oil 扒直接放在高热上或下中烤Grilled To cook gravitated or over direct heat 煎放在没有油的锅中煮 Pan-fried To fry without oil or fat 卧(波放在没有烧开的热水(恒温中煮 Poached To cook in water under controlled heat (not boiling water 蒸放在蒸气中蒸 Steamed To cook by allowing steam to heat food 炒用少量的油,高热中炒 Sauteed To cook quickly in a little hot oil or fat 醺把食物放在烟中醺,带给食物一个特别的味道 Smoked To preserve and give a special taste to meat by hanging in smoke 烧在烘箱中或明火中烤 Roast To cook by dry heat in an oven or over an open fire 餐饮服务应用（一） Page 2 of 15 西餐服务用语2011-10-10 What can you say when you greet the guest 当问候客人时你可以说些什么Good Morning /Afternoon / Evening 早上好、下午好、晚上好 How are you? 您好吗？We haven’t seen yo u for long time. 很久不见了。

餐厅服务员常用英语：1 ①How many ? / How many are your party ? 你们几位？2 ①Two for dinner , please . 两人用餐。

②Can I have a table for two ? 有一张两个人的桌子吗？③Could you please make arrangements for a dinner party of six ? 能为6个人安排就餐吗？④I’d like to reserve a table for five .我要预定一张5个人的桌子。

⑤I have a table for four under the name of Johnson . 我以约翰逊的名字订了一张4人的桌子。

⑥I would like a nonsmoking table for two . 我想在禁烟区要一张两人的桌子。

⑦Excuse me , is that table vacant ? 打扰了，请问这是空桌吗？3 ①My friend will be along shortly . 我的朋友一会就到。

②I’m expe cting someone . 我在等人。

4 ①Can I have the menu ? / Could you please give me the menu? / Bring me the menu , please .5 ①Can / May I take your order now ? 现在可以点菜了吗？②Are you ready to order now ? / Would you like to order now ? 您现在准备点菜了吗？③Would you like a drink before your meal ?/ Would you likea drink to start with ?④Would you care for a drink before you order ? 点菜之前您要喝点什么吗？⑤Would you like anything to drink ? 您想喝点什么吗？⑥Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟（决定你要什么？）6 ①Yes , ⑴I’d like to have / try some …… 是的，我想尝尝……⑵I’ll try / have …… 是的，我想尝尝……②I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。