西餐厅服务英语 - 制度大全

西餐厅服务员英语培训大全-制度大全西餐厅服务员英语培训大全之相关制度和职责，餐厅常用英语一百句1、早上好(午安、晚安)Goodmorning.(afternoonevening)2、您好!Howareyou?Howdoyoudo?Welcometogoldencityrestaurant.3、再见,欢迎下次再来!Good-bye!Come...餐厅常用英语一百句1、早上好(午安、晚安)Good morning.(afternoon evening)2、您好!How are you? How do you do?Welcome to golden city restaurant.3、再见,欢迎下次再来!Good-bye! Come again next time, you are Welcome.4、慢走,感谢您的光临。

Mind your step and thank you for coming.5、请稍等。

Please wait a moment. Just a moment. Just a minute.6、请原谅。

Excuse me.7、对不起,让您久等了。

Sorry to have kept you waiting so long.8、请问您有几位For how many?9、请跟我来,请这边走。

Come with me, please. follow me, please.10、请问您贵姓May I have your fist name?11、请问您喝什么茶What kinds of tea would you like to drink?12 、请稍候,我们马上给您安排。

Just a moment, please. we will arrange, it for you right away.13、请问您有预订吗Do you have a reservation?14、您看坐在这里可以吗Would you mind sitting here?15、祝您旅途愉快!Have a pleasant journey!16、对不起,那边的桌子已给预订了。

西餐厅服务员常用英语语识点-制度大全西餐厅服务员常用英语语识点之相关制度和职责，西餐厅服务员常用英语:1①Howmany?/Howmanyareyourparty?你们几位2①Twofordinner,please.两人用餐。

②CanIhaveatablefortwo?有一张两个人的桌子吗③Couldy...西餐厅服务员常用英语:1 ① How many ? / How many are your party ? 你们几位2 ① Two for dinner , please . 两人用餐。

② Can I have a table for two ? 有一张两个人的桌子吗③ Could you please make arrangements for a dinner party of six ? 能为6个人安排就餐吗④ I’d like to reserve a table for five . 我要预定一张5个人的桌子。

⑤ I have a table for four under the name of Johnson . 我以约翰逊的名字订了一张4人的桌子。

⑥ I would like a nonsmoking table for two . 我想在禁烟区要一张两人的桌子。

⑦ Excuse me , is that table vacant ? 打扰了,请问这是空桌吗3 ① My friend will be along shortly . 我的朋友一会就到。

② I’m expecting someone . 我在等人。

4 ① Can I have the menu ? / Could you please give me the menu? / Bring me the menu , please .5 ① Can / May I take your order now ? 现在可以点菜了吗② Are you ready to order now ? / Would you like to order now ? 您现在准备点菜了吗③ Would you like a drink before your meal ?/ Would you like a drink to start with ?④ Would you care for a drink before you order ? 点菜之前您要喝点什么吗⑤ Would you like anything to drink ? 您想喝点什么吗⑥ Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟(决定你要什么)6 ① Yes , ⑴ I’d like to have / try some …… 是的,我想尝尝……⑴ I’ll try / have …… 是的,我想尝尝……② I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。

西餐厅服务员常用英语口语-制度大全西餐厅服务员常用英语口语之相关制度和职责，colddish凉菜vegetabledish素菜meatdish荤菜mainfood主食hotpot火锅spicyhotpot麻辣火锅coldnoodles冷面boileddumpling水饺steamedbun包子smallsteamedbun小...cold dish 凉菜vegetable dish 素菜meat dish 荤菜main food 主食hot pot 火锅spicy hot pot麻辣火锅cold noodles 冷面boiled dumpling 水饺steamed bun 包子small steamed bun 小笼包instant-boiled mutton 涮羊肉meat braised in soy sauce 红烧肉tofu / bean curd豆腐fried bread stick 油条fried dumpling 锅贴steamed bread 馒头noodles served with fried bean sauce 炸酱面sliced noodles 刀削面porridge 粥soup 汤meat ball soup 丸子汤seaweed soup 紫菜汤lean meat 瘦肉fatty meat 肥肉麦当劳食物介绍:1 套餐:combo通常看着图片就知道几号是什么套餐,点套餐时只要说combo number one 或number one 就好了。

有时店员会问, Do you want to go large ? 如果你需要,他会给你大的薯条和可乐。

2 汉堡:hamburger美国人说汉堡通常说burger 或cheese burger.和国内不同的是,在美国单点汉堡时店员会问你goes with cheese ? 所以也可以在点的时候就说without cheese ,他就不会再问你。

西餐服务基本礼仪西餐服务基本礼仪西餐服务基本礼仪1西餐服务员服务礼仪1、英式西餐服务(britishstyleservice)英式西餐服务也称家庭式服务，主要适用于私人宴席。

服务员从厨房里取出烹制好的餐品，盛放在大盘里和热的空盘一起送到主人面前，由主人亲自动手切割主料并分盘，服务员充当主人的助手，将主人分好的菜盘逐一端给顾客。

各种调料、配菜都摆放在餐桌上，由顾客根据需要互相传递自取。

顾客则像参加家宴一样，取到菜后自行进餐。

服务员有时帮助主人切割食物，因此，必须具有熟练的切割技术和令人满意的装盘造型技巧。

英式西餐服务的气氛很活跃，也省人力，但节奏较慢，主要适用于宴会，很少在大众化的西餐厅里使用。

2、美式西餐服务(americanstyleservice)美式西餐服务又称为"盘子服务"。

食物都由厨房人员烹制好，并分别装入菜盘里，由服务员送至西餐厅，直接从客位的右侧送给每位顾客，脏盘也从右侧撤下。

美式西餐服务简单明了，速度快，人工成本很低，有利于用有限数量的服务人员为数量众多的顾客提供服务。

常用于各类宴会，也是西餐厅中十分流行的一种服务方式。

3、自助西餐服务(buffetservice)自助西餐餐是顾客支付一定量的钱后，进入西餐厅，在预先布置好的食品台上自己动手任意选菜，自己取回座位享用的一种近似于自我服务的西餐厅用餐形式。

西餐服务员基本礼仪1、餐厅服务人员的仪表、仪容、仪态的基本要求(1)仪表工作时间应着规定的制服。

衣服要整齐干净，注意保持衣服袖口、领口处的清洁。

衣服应扣的扣子要扣好，衣服的衬里不可露出，不要挽袖子卷裤腿。

要佩戴标志卡。

男、女服务员均以深色皮鞋为宜，袜子颜色要略深于皮鞋颜色。

(2)仪容男服务员不留大鬓角，后面的头发不能长到衣领，不留胡须，常修面;女服务员的头发不可长到披肩。

但必须化淡妆，不准佩戴任何首饰，不准留长指甲、涂指甲油。

不得抹刺激性的香水。

(3)仪态餐厅服务人员的站姿应是端庄、挺拔，体现出优美和典雅。

English for Western Restaurant西餐厅服务英语Part One：Words and vocabularies 单词与词汇1. Basic information 基本信息Food ＆Beverage Dept。

餐饮部Atrium Cafe Western Restaurant天安阁西餐厅lobby大堂opening hours / business hours营业时间reservation预订hostess咨客busboy / busgirl男/女传菜员waiter / waitress男/女服务员head waiter / head waitress / captain领班supervisor主管manager经理chef 厨师tour group旅行团guide导游coupon餐券table餐桌kitchen厨房cook烹饪food / meal食物a la carte散点buffet自助餐ta ble d’hote套餐no smoking请勿吸烟menu菜单drink list酒水牌take your order点菜breakfast早餐lunch午餐supper晚餐dinner正餐bill / check账单pay the bill买单15 percent service charge 15％服务费free of charge免费complimentary免费赠送的pack打包cash现金credit card信用卡swipe刷卡room account房账discount折扣change零钱invoice发票signature签名air-conditioner空调toilet洗手间lift / elevator电梯escalator扶手电梯recommend推荐complain投诉damage损害compensate赔偿2。

Cutlery, flatware, silverware 餐具bowl碗chopsticks筷子spoon勺knife餐刀fork餐叉glass玻璃杯wine glass葡萄酒杯teacup茶杯beer mug啤酒杯plate / dish碟子tray托盘napkin餐巾tissue纸巾toothpick牙签3。

吃西餐的十大基本英语礼仪在西餐礼仪中，有许多基本的规则需要遵循。

以下是吃西餐时应该注意的十大基本英语礼仪：1. 入座礼仪 (Seating Etiquette)在进入餐厅后，主人会指示客人正确的座位。

如果没有指示，你可以询问服务员。

当你到达座位时，通常应该等待主人坐下后再坐下。

在座位上时，要保持身体姿势挺直，不要靠着椅背。

平时要避免交叉双腿，而是将双脚放在地上。

2. 餐具使用 (Utensils Usage)在餐桌上，通常会放置各种不同的餐具。

最基本的餐具有刀、叉、勺和餐巾。

使用餐具时应从外到内使用，即从外面的餐具开始，然后是内面的餐具。

刀放在右手边，叉和勺放在左手边。

进食时应使用刀右手拿，左手拿叉。

3. 餐巾使用 (Napkin Usage)进入餐厅后，你可能会看到桌子上放着一块餐巾。

当你坐下后，你可以将餐巾摆在腿上，或者将其放在膝盖上。

用餐结束后，将餐巾折叠放在桌子左侧，以示你已经用过。

4. 点菜礼仪 (Ordering Etiquette)当你点菜时，应该清晰地告诉服务员你想要的菜品。

如果你有任何特殊要求或食物过敏，也要提前告诉服务员。

当服务员询问你的意见时，要礼貌地回答，并尽量不要犹豫太久。

5. 饮料礼仪 (Beverage Etiquette)当被询问饮料时，你可以选择自己喜欢的饮料。

如果你不喝酒，可以选择非酒精饮料。

当你喝酒时，要遵循谦虚的原则，不过多地饮用，以免饮酒过量。

6. 餐桌礼仪 (Table Manners)在用餐时，要遵守一定的餐桌礼仪。

首先，要等待主人先尝食物。

进食时要小口小口地吃，不要大口大口地吃。

不要说话时，嘴里还有食物。

喝汤时，要使用汤匙喝，而不是直接倒入嘴中。

吃完一个菜品后，要将餐具放在盘子上，而不是将它们放在桌子上。

7. 用餐礼仪 (Dining Etiquette)与用餐礼仪相似，用餐礼仪也非常重要。

在用餐时，尽量不要放出声音，像打嗝、发出各种声响等。

不要用舌头或手指舔吃剩的东西。

X西餐厅与服务员的英语对话-制度大全X西餐厅与服务员的英语对话之相关制度和职责，西餐厅与服务员的英语对话HeadWaiter:Goodevening,sir.Doyouhaveareservation,sir?Customer:Iamafraidnot.H.W:Justamome nt,please.H.W:I'mverysorry,we'refullnow.Wouldyo...西餐厅与服务员的英语对话Head Waiter:Good evening,sir.Do you have a reservation,sir?Customer:I am afraid not.H.W:Just a moment,please.H.W:I'm very sorry,we're full now.Would you mind waiting about ten minutes,sir?C:No,I don't mind.H.W:Here is the chair,sir.C:Thank you.H.W:I'm very sorry to have kept you waiting,sir.C:Okay?Thank you.H.W:This way,please.C:Thank you.H.W:Is this table all right?C:Yes,good.I don't have much time tonight.I have to see my friend at eight thirty in the lobby. H.W:Is that right,sir?H.W:Menu,sir.C:Thank you.Captain:May I take your order,sir?C:Yes,I want to have this smoked salmon.Is it good?Cap:Yes,very good,sir.It is Japanese origin,and it comes from Hokkaido,north area of Japan.C:Oh,yes?Hokkaido,I know.The Winter Olympic Games were held there several years ago.Cap:Yes,that's right,sir.Have you been there,sir?C:No,I've never been there.But I know it by newspapers that the Olympic Games were held at Sapporo.Cap:I see.Cap:Anything else,sir?C:No,nothing else.But I'd like to have a Scotch on the rocks.That's all tonight.Cap:Certainly.Just a moment,please.C:Okay.Waiter:Scotch on the rocks,sir.C:Thank you.W:Smoked salmon,sir.C:Oh,it looks nice.Thank you.C:Captain.This smoked salmon is very good.Excellent.May I have some more capers?Cap:Thank you,sir.Right now,sir.Cap:Take your time,please.C:Thank you.But now it's eight ten.What time is it by your watch?Cap:It's eight ten also.My watch is correct.C:Thanks.W:Here is your check,sir.C:Okay.C:Well,I've to go now.C:How much I owe you?Cashier:Twenty three hundred and thirty yen,sir.Ten percent service charge and tax are included,sir.C:Oh,it's a reasonable price.Okay.Ca:Thank you,sir.Good night,sir.C:Good night.中文参考:领班服务员:晚上好,先生,你有预订桌位吗,先生顾客:我恐怕没有。

常用西餐厅服务英语带坐、询问酒水价格上酒水、准备点单上菜一．迎客、问候：Good morning！―――您（们）好！（中午前）Good afternoon! ―――您（们）好！（下午）Good evening！―――您（们）好！（18：00点以后）*How is your life? ―――过得怎样？* Long time no see!―――好久没见！*For xx,sir?―――您几位？（xx代表英文中的数量词one two there four…）A table for xx,sir? ―――xx位吗？（xx代表英文中的数量词one two there four…）How many people are there in your party?―――您一共几位（人较多时问）*You alone,sir?―――您一个人？注：带“*”标注的较随便，多用于熟客或者常客，语调为前降后升，后面一般加上sir/lady等称呼，熟客可以加上姓名。

通常问候客人后客人会反问：Fine, thank you, and you?(我很好，你呢？)How are you doing?(你好吗？)What’s up? How about you?(怎么样？)常用答语：Fine, thank you!我很好，谢谢！Couldn’t be better! Thank you!(不能再好了！)*I can’t complain！Thank you!(挺好的！)*So－So, just alive!(马马虎虎吧！)注：带*为略带玩笑口吻，多用于熟客。

附：是否有预订：Have you made reservation？Have you got reservation？二．带位、安排就坐This way, please.――这边请Follow me,piease.――请跟我来Come with me, please――请跟我来Is here alright？――这里怎么样？How about that table by the window？那边靠窗的台怎么样？Please take your seat./Sit down, please.(请坐)三．呈上菜单、略加介绍特选The menu, please.—给您菜单Please take a look――请过目The soup of the day is…――今日例汤是…Today’s specialty is…――今日特选是.. The xx is very good.――xx特别好The xx is very popular here.――xx在本餐厅很受欢迎Please take your time――－请您慢慢看，不用着急。

西餐服务常用英语汇编-制度大全西餐服务常用英语汇编之相关制度和职责，(1)Sitdown,please.Hereisthemenu.MayItakeyourorder,sir?请坐,给您菜单。

先生,您要点菜吗(2)Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶(3)wouldyouli...(1)Sit down, please. Here is the menu. May I take your order, sir? 请坐,给您菜单。

先生,您要点菜吗(2)What would you like to have, coffee or tea? 您要喝咖啡还是茶(3)would you like to have some wine with your dinner?您用餐时要喝点酒吗(4)Its our chefs recommendation.这是我们大厨的拿手菜。

(5)Here is the bill. Please sign it.这是您的账单。

请签字。

(6)what kind of food would you like to have?您想吃什么菜(7)You may sign the bill. The hotel will charge you when you leave.您可以签帐单。

离店时会给您结帐。

(8)It never goes to the head.(不管喝多少)它也不冲脑。

(9)Have you anything in mind as to (decided)what to drink?您决定了喝什么吗(10)we look forward to having with us tonight.我们期待您今晚大驾光临。

(11)Im sorry , but I didnt quite catch what you just said.对不起,我没有听明白您刚才的话。

全面介绍西餐礼仪英文版Eating in American（I）中国菜着重色、香、味，西餐讲究实惠。

初到美国餐馆用餐，应该注意如下事项：1）选择合适的餐馆（如：家庭式餐馆、特色餐馆以及自助式餐馆等）；2）餐馆营业时间（上午11：30开门营业，直到夜晚）；3）一般都应事先预订餐位：4）到达餐馆后，不能径直地到餐桌旁入桌，除非餐厅有“随意就坐”的告示；5）付款时，别忘了留给服务员一定比例的小费（一般为实际总额的10%～15%）。

Eating out is one of the joy of being in the USA.The food is usually good and often excellent;the prices are reasonable ;and the service is mostly fine.Choosing a Restaurant 选择餐馆 Some restaurants are open for breakfast;others are open twenty-four hours a day.A number of restaurants call themselves "family restaurants".Many of these serve no alcohol and have fairly restricted menus which includesteaks,hamburgers,omelettes(炒蛋)and sandwiches,and all are at very reasonable prices.They may also serve smaller and cheaper children's portios(份餐).Note that many American restaurants are "speciatly"restaurants .They may serve only,ormainly ,steaks ,seafood,etc.When to Eat 供餐时间 Many restaurants,especially the more expensive ones,open at about 11：30a.m.(midday,rather than 1p.m.,is the most normal time for lunch in the USA),and some remain open until the evening,so it is possible to order a meal throughout the afternoon.In many areas it is usual for people to leave work and go out for an evening meal at 5p.m.or 6p.m.,than waiting until later.Reserving a Table 预订餐位 Eating out is rather popular in the USA.And it is often necessary to make a reservation.You will sometimes see short queues of people waiting for tables at restaurants-it's more pleasant to wait in the bar ,of course,if there is one-but there queues more quickly. Arriving at Restaurant 到达餐馆 When you arrive at most restaurant,you should not just go in and sit down-unless you see a sign saying "Please seat yourself".Usually you will have to wait for a "hostess"or "captain"(领班)to escort(陪同)you to a table .Often there will be a sign that reads "Please wait to be seated".Do not expect to share a table with other parties,even if the restaurant is crowed .It just isn't done.Many restaurant have a no-smoking section,in some place by lows.One excellent American custom is that after you have sat down your waiter or waitress will often bring you a glass or water(with ice naturally)and will keep on refilling it throughout the meal.(Most American are incapable of eating a meal without drinking something at the same time.)When your waiter or waitress takes your order,it is not very normal for one person to order for the whole table.Each person orders separately ,except in the most expensive restaurants.Summoning a waiter 召唤侍者 You may find your waiter unusually friendly.He may ask you how you are (You're supposed just to say "Fine"),inquire whether you have a good day and ,later on say that he hopes you will enjoy your meal.To summon a waiter in a American restaurant you may call "Bill",or "Mary",or "Claude",or whatever.Waiters and waitresses often actually introduce themselves when they first come to your table or wear name tags,you are permitted to use their first names.Paying the Bill 付款 The bill (often called the "check")comes usually with tax added but no service chare-though some restaurant do now add a service charge.The etiquette(规矩)books say that you should leave a ten per cent tip(小费)for lunch,fifteen per cent for dinner.The tip should be calculated on the basis of the total before the addition of tax. At many restaurant you can ask the waiter to bring the bill and than pay at a cash desk on the way out.Eating in American（II）美国人吃饭用刀叉，而且他们的用餐方式是很有讲究的。

西餐礼仪英语完全手册西餐规矩多礼仪多很多小伙伴表示：「我去吃西餐，好想跟waiter 要双筷子啊」但是西餐除了口感精致之外用餐时酒、菜的搭配优雅的用餐礼仪,下面店铺就来告诉你西餐礼仪英语完全手册。

西餐基本礼仪进入西餐厅后，由服务生带领入坐，不可冒然入位。

男士或服务生可帮女士拉开椅子协助入座，一般由椅子左侧入座。

座位的安排于离出口最远的位置为上位。

西餐餐具的摆设(1)摆在中央的称为摆饰盘或展示盘Show Plate，餐巾置于装饰盘上面或左侧。

(2)盘子右边旁摆刀、汤匙，左边摆叉子。

可依用餐顺序、前菜、汤、料理、鱼料理、肉料理、视你所需由外侧至内使用。

(3)玻璃杯摆右上角，最大的是装水用的高脚杯，次大的是红葡萄酒所用的，而细长的玻璃杯是白葡萄酒所用，视情况也会摆上香槟或雪莉酒所用的玻璃杯。

(4)面包盘和奶油刀置于左手边，装饰盘对面放咖啡或吃点心所用的小汤匙和刀叉。

(1) 餐巾Napkin(2) 魚叉Fish Fork(3) 主菜叉Dinner or Main Course Fork(4) 沙拉叉Salad Fork(5) 汤杯及汤底盘Soup Bowl & Plate(6) 主菜盘Dinner Plate(7) 主菜刀Dinner Knife(8) 鱼刀Fish Knife(9) 汤匙Soup Spoon(10) 面包及奶油盘Bread & Butter Plate(11) 奶油刀Butter Knife(12) 点心匙及点心叉Dessert Spoon and Cake Fork(13) 水杯Sterling Water Goblet(14) 红酒杯Red Wine Goblet(15) 白酒杯White Wine Gobl西餐刀叉的使用方法(1) 西餐进餐时一般以右手拿刀，左手拿叉。

如果用左手拿叉不方便，也可用右手。

(2) 用餐中，有事而离席时，宜把刀叉摆成八字型挂放在餐盘上。

用餐结束后，则是平行的斜放在盘上一侧。

西餐服务英语（English for service in western restaurant）一、预定1、上午下午晚上好，我能为您做些什么？Good morning / afternoon/ evenig, May I help you?2、请问您一共有多少人来用餐？How many presons are there in you party,Sir/Madam?How many gicests are coming?3、请问您几点到？What time would you like to arrive?4、请问您贵姓？May I have your name,please?5、可以留下您的联系方式吗？May I take your telephone number,please?6、请问您有什么需求需要我们做准备的？Is there anything specis you would like us to prepore?7、如果您有什么要求，请通知我们。

If you have further requiements,please let us know.8、恐怕我们餐厅给您留座到晚上8：00。

I'm afraid that we only can guarantee the table before 8:00in the evening.二、迎宾1、上午好，欢迎光临。

Welcome to our restanrant.2、我能为您做些什么？May I help you?3、请问您是否有预定？Do you have a reservation?4、请问您一共有多少人来用餐？How many persons5、请这边走/请跟我来。

This way please/Follow me,please.6、先生，您看见在这里可以吗？Would you like to sit here,sir?7、您是愿意靠窗户坐还是靠门坐呢？Which do you prefer,by the window or near the door?8、您对这张餐桌还满意吗？Is this table fine with you?9、这是您的菜单，先生。

西餐英文礼仪西餐英文礼仪utensils / cutlery厨具knife 小刀fork 插子spoon 汤勺plates 菜盘salad plate 水果沙拉盘glasses 水杯napkin 餐布pepper shaker 胡椒粉罐salt shaker 盐罐bread basket吐司面包篮butter tray 鲜奶油碟词组:Would you please pass the ? 请问你可以将拿给我吗?Would you please pass the pepper shaker ? 请问你可以将胡椒粉罐传出去吗? Seating就座1. Man should open the chair for the lady. 男性需要为女性打开桌椅让她就座。

2. Man should sit on the ladys left-hand side. 男性应当坐到女性的左则。

3. Go into the seat from the left-side. 由桌椅的左边就座。

4. Keep your hands on the lap before the meal serving. 在上餐以前门把放到大腿上。

Napkin餐布使用方式1. Unfold the napkin and fold it half before putting it on your lap. 开启餐布,折起来,随后放到大腿上。

2. Use the napkin only to wipe your mouth. 餐布只有用于轻轻的擦洗嘴上。

3. Place the napkin on the back of the chair if you need to be excused. 如要离开坐位, 将餐布放到靠背上。

4. After completion, place the soiled napkin at the left of your place setting. 就餐结束, 把使用过的餐巾纸放到厨具的左则。

西餐点菜服务英语知识点-制度大全西餐点菜服务英语知识点之相关制度和职责，点菜服务TakingOrders经典对话西餐正餐W=WaiterG=GuestW:Goodevening.Wouldyouliketoordernow?G:Yes,I’dliketostartwithshrimpcockt ail虾尾小菜(虾仁杯),thentheve...点菜服务Taking Orders经典对话西餐正餐W=Waiter G=GuestW: Good evening. Would you like to order now?G: Yes, I’d like to start with shrimp cocktail虾尾小菜(虾仁杯), then the veal cutlet(炸小牛排), I’ll have a vanilla ice-cream for dessert, and some coffee with cream.W: I’m sorry, the veal cutlet is not being served today, but we have sirloin steak(腰眼牛排), it’s very delicious. Would you like to try it, sir?G: That sounds like a good idea, I’ll have a sirloin steak.W: How do you like your steak done, sir?G: Rare, please.W: OK.G: Please bring me two slices of bread and butter with the soup.上汤的时候请带两片面包和黄油给我。

W: Yes, sir. Can I get you something to drink with your meal?G: I’ll have a gin and tonics with lemon and ice, please.我要杯带柠檬和冰块的奎宁杜松子酒。

酒店西餐服务程序汇总（中英文）Remarks:All the clearing must follow the rule: who deliver the order; this person shouldalso finish clearing in his/her shift. He/Her cannot pass to the next shift exceptby the time he/her finish duty and it is still within one hour after delivering.程序如下: 1.PREPARING FOR SERVICE 准备工作1.1Personal grooming 个人仪表1.2The table 摆台1.3Menu knowledge 菜单知识1.4Miscellaneous preparation tasks 各项准备工作1.5The waiters sideboard 服务员边柜1.6Setting the atmosphere – the final check 气氛布置–最后的检查1.7The reservations diary – taking a reservation 预定日记2.WELCOMING CUSTOMERS 迎接客人2.1Seating a customer 引客人入座2.2Greeting 问候2.3Seating 就坐2.4Serving Pre-meal Drinks 提供餐前酒水3.SERVING FOOD 食品的服务3.1Order taking sequence 服务顺序3.2The scribble pad 记事本3.3Docket system 入厨单3.4Adjusting cutlery 调整餐具3.5Serving food 提供饮食服务3.6Cleaning tables 清洁桌面4.CUSTOMER DEPARTURE / CLEANING 顾客用餐完毕后清洁4.1Arranging customer departure 安排客人离去4.2Payment methods 结帐方式4.3Cleaning 清洁详细内容如下:1. Preparing for service 准备工作1.1 Personal grooming 个人仪表As this is an “up front” industry, your appearance becomes all important. Therefore, special attention to grooming is essential.因为这是服务业的最前方，你的外表是很重要的，因此你必须首先注意这一点。