跨文化交际期末试题[完整]

对外经济贸易大学《跨文化交际（英）》期末考试I.True-False: Decide whether each of the following statements is true orfalse. Write T for “true” and F for “false”.（每题1分，共20分）1.The term “intercultural communication” was first used by Geert Hofstede in1959.2.Hall defines culture as the "software of the mind" that guides us in our dailyinteractions.3.In most of Africa, Argentina and Peru, putting one’s index finger to his templemeans ‘You are crazy.’4.Stereotyping is a complex form of categorization that mentally organizes yourexperiences and guides your behavior toward a particular group of people.5.V alues are social principles, goals, or standards accepted by persons in a culture.They are the innermost “skin of the onion.”6.People from some cultures may lower their gaze to convey respect, whereas thismay be understood as evading or even insulting in other cultures.7.Unbuttoning one’s coat is a sign of openness, friendliness or willingness to reachan agreement.8.In order for intercultural negotiation to be successful, the parties must provide fora win-lose situation.9.Edward Hall’s theory states that the four levels embody the total concept ofculture like an onion – symbols, heroes, rituals, and values.10.Successful intercultural business communication involves knowing theethnocentrisms of persons in other cultures. Understanding the mindsets of both oneself and the person of another culture will result in more efficient communication.11.Ethnocentrism is the belief that somebody else’s cultural background, includingways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is better than our own.12.People in the United States place a greater emphasis on history and do not likechange as compared with people of Asian and Latin cultures.13.When dealing with German business people, you should avoid jokes and otherforms of humor during the actual business sessions.14.In the business circle, American business people use first names immediately.panies should avoid sending female employees to the Middle East, as inArab countries men may refuse to work with women.16.In Southeast Asia, you should avoid presenting your business card with your righthand.17.When accepting a business card, German business people carefully look at thecard, observe the title and organization, acknowledge with a nod that they have digested the information, and perhaps make a relevant comment or ask a polite question.18.The OK sign may be interpreted as asking for money by Japanese businesspeople.19.Nonverbal communication is important to the study of interculturalcommunication because a great deal of nonverbal behavior speaks a universallanguage.20.In short, intercultural communication competence requires sufficient awarenessknowledge, motivations, and skills. Each of these components alone is sufficient to achieve intercultural communication competence.II.Translation: Translate the following Chinese terms into English and English terms into Chinese.（每题1分，共20分）1. stereotypes2. paralanguage3. ethnocentrism4. masculinity5. high-context culture6. monochronic time7. speech act 8. conversation taboos9. vocal qualifiers 10. power distance11. 译码12. 偏见13. 文化震惊14. 不确定性回避15. 概念意义16. 语用错误17. 礼貌原则18. 归纳法19. 空间语言20. 礼仪与礼节III.Multiple Choice: Choose the ONE appropriate answer.（每题1分，共20分）1. Understanding another culture ________.a.enables businesspeople to know why foreign associates believe and actas they dob.is best achieved through “do’s and don’ts” listsc.is important for businesspeople because they can appear to be betterinformedd.isn’t necessary for businesspeople2. Non-linear languages ______.a.are object orientedb.see time as a continuum of present, past and futurec.are circular, tradition oriented and subjectived.lead to short-range planning in business practices3. Which statement about values is incorrect?a. V alues are social principles, goals, or standards accepted by persons in aculture.b. V alues are learned by contacts with family members, teachers, andreligious leaders.c. V alues will be influenced by what is seen on television or read innewspapers.d. People in various cultures have basically similar values.4. People from cultures that follow the monochronic time system tend toa. do one thing at a time.b. be committed to people.c. borrow and lend things often.d. build lifetime relationships.5. Which statement regarding haptics is incorrect?a. In Thailand, it is offensive to touch the head.b. Japan is considered a "don't touch" culture.c. Greece is considered a "touch" culture.d. In Latin American countries, touching between men is unacceptable.6. The opinion that everyone has a position and clearly defined privileges is _____.a. a view of hierarchical structure of social relationshipb. a view of group orientation structure of social relationshipc. a view of individual orientation structure of social relationshipd.none of the above7. General guidelines to follow when conversing with someone from anotherculture include all of the following except:a. politics is a safe topic in most cultures.b. avoid telling jokes.c. avoid personal questions.d. keep the conversation positive.8. Which statement best describes an incorrect handshake?a. In the U.S., a handshake should be firm.b. An Asian handshake is usually gentle.c. Germans repeat a brusque handshake upon arrival and departure.d. A British handshake is firm and repeated frequently.9. Which statement referring to thought patterns is incorrect?a. Asians typically use the inductive method of reasoning.b. Thought patterns impact oral communication.c.When using the deductive method of reasoning, one starts with the factsand goes to generalizations.d. Recognizing different thought patterns is important in negotiation withdifferent cultures.10. Which statement is incorrect?a. Costly business blunders are often the result of a lack of knowledge ofanother culture's nonverbal communication patterns.b. Processes of reasoning and problem solving are the same in all cultures.c.Attitudes toward time and use of space convey nonverbal messages inintercultural encounters.d.When in another culture, an appropriate caution would be to watch thebehavior of the persons you are talking with and match their style.nguage is important because it _____a.helps us shape concepts, controls how we think, and controls how weperceive others.b.allows us to be understood by foreigners.c.is determined by colonialism.d.is stable, easily understood, and free of diversity.12. Which of the following countries uses high-context language?a.Canadab.Germanyc.Japand.United States13. Slang is generally _____a.understood by everyone.b.spoken by the masses.c.easily translated.ed by subgroups.14. Nonverbal communication does not include _____a. chromatics.b. chronemics.c.haptics.d. semantics.15. Dominance, harmony, and subjugation are all value orientations that correspond to which of the following cultural problems?a.What is the nature of human beings?b.What is the relationship of humans to nature?c.What is the orientation of humans to time?d.What is the human orientation to activity?16. Proverbs are significant to the study of intercultural communicationbecause_______.a.they provide a compact description of a culture’s valuesb.they tell a great deal about what a culture praises and what it rejectsc.they unite a people with the wisdom of their ancestorsd.all of the above17. Which statement highlights weak uncertainty avoidance?a. One group's truth should not be imposed on others.b. Scientific opponents cannot be personal friends.c. Citizen protest should be repressed.d. Negative attitudes are expressed toward young people.18. The main idea of the Sapir-Whorf Hypothesis is thatnguage is just a device for reporting a person's experience.b.two languages can represent the same social reality.c.the social reality can be conveyed to a person who does not speak thelanguage.nguage functions as a way of shaping a person's experience.19. Many multinational firms find that cultural shock can be alleviated bya. sending only top executives abroad.b. sending only young, single associates on overseas assignments.c. testing associates to see who is most qualified.d. selecting employees for overseas assignments who possess certainpersonal and professional qualifications.20. Which of the following statement is incorrect?a.Knowing cultural variations in the use of silence is helpful whenconversing with persons in another culture.b.We need to keep things in perspective and not get offended each time wedeal with someone who has a different attitude toward touchingc.Good advice when communicating with persons in other cultures is tokeep gestures to a minimumd.Although oral communication varies from culture to culture, non-verbalcommunication is almost always interpreted the same in each culture.IV.Answer the following essay question. (共20分)Compare and contrast the following proverbs from two different cultures: “It is the duck that squawks that gets shot”and “The squeaky wheel gets the grease.” How do people from these cultures perceive silence and talk? In light of their different perceptions, how might they view each other? What problems might arise in their interactions?V.Case Analysis: Analyze the following conversation from an intercultural perspective.(共20分)The following conversation took place between two Chinese friends.A: We’re going to New Orleans this weekend.B: What fun! I wish we were going with you. How long are you going to be there?A: Three days.B: Do you need a ride to the airport? I’ll take you.A: Are you sure it’s not too much trouble?B: No, no. It’s no trouble at all.Case Analysis: Analyze the following conversation from an intercultural perspective.参考答案及评分标准A卷VI.True-False: Decide whether each of the following statements is true or false. Write T for “true” and F for “false”.（每题1分，共20分）1. F2. F3. F4. T5. T6. T7. T8. F9. F 10. T11. F 12. F 13. T 14.T 15. T 16. F 17. F 18. T 19. T 20. FVII.Translation: Translate the following Chinese terms into English and English terms into Chinese.（每题1分，共20分）1. stereotypes 定势/刻板印象2. paralanguage 辅助语言/副语言3. ethnocentrism 民族中心主义4. masculinity男性特征5. high-context culture高语境文化6. monochronic time单一时间观念7. speech act 言语行为8. conversation taboos对话禁忌9. vocal qualifiers 声音修饰10. power distance权力距离11. 译码 decoding 12. 偏见 prejudice13. 文化震惊cultural shock 14. 不确定性回避 uncertaintyavoidance15. 概念意义denotational meaning 16. 语用错误pragmatic failure17. 礼貌原则the Politeness Principle 18. 归纳法inductivepattern19. 空间语言spatial language/proximics 20. 礼仪与礼节etiquetteand protocolVIII.Multiple Choice: Choose the ONE appropriate answer.（每题1分，共20分）1. a2. a3. d4. a5. d6. a7. a8. d9. c 10. b11. a 12. c 13. d 14. d 15. b 16. d 17. a 18. d 19. d 20. dIX.Answer the following essay question. (共20分)测试重点：Compare and contrast the proverbs “It is the duck that squawks thatgets shot”and “The squeaky wheel gets the grease.”The former is an English proverbwhile the latter is a Chinese proverb. In light of their different perceptions, the twocultures might differ in terms of silence and talk etc. and problems might arise in theirinteractions.评分标准：从以上角度进行分析，其他根据具体答题情况酌情。

跨文化交际期末考试题【新】第一部分：选择题（共20题，每题1分，共20分）1. 当出现语言障碍时，以下哪个是最好的应对策略？A. 用手势和肢体动作来表达自己的意思B. 大声说出自己的观点C. 重复使用相同的单词和短语来帮助理解D. 简化语言使用的复杂度，使用简单易懂的语言2. 对于跨文化交流来说，以下哪种观念是最关键的？A. 遵循自己国家的行为准则B. 尊重不同文化之间的差异C. 强制对方接受自己的文化D. 批判对方的文化习惯3. 在跨文化交际中，以下哪种沟通方式是最常用的？A. 肢体语言B. 非语言信息C. 语言信息D. 交流方式4. 在跨文化交际中，以下哪种观点是最重要的？A. 接受自己的文化习惯B. 批判他人的文化习惯C. 理解他人的文化习惯D. 拒绝他人的文化习惯5. 在一个跨文化交际的场合中，以下哪个应该是最高的优先级？A. 活跃的参与B. 语言水平的熟练程度C. 适应当地的礼仪和行为准则D. 强调自己的文化背景6. 以下哪个是一个跨文化交际中最常见的问题？A. 礼貌和礼仪的不同B. 文化差异造成的文化霸权C. 认知差异的沟通问题D. 语言障碍7. 以下哪种服务最适合在跨文化交际中使用？A. 机器翻译服务B. 优先选择专业的口译和翻译服务C. 通过朋友或熟人的介绍寻找帮助D. 利用在线社交媒体解决问题8. 在跨文化交际中，以下哪种事情应该避免？A. 尊重并遵循当地的礼仪和行为准则B. 试图改变或批判当地的文化习俗C. 沿用自己的文化行为准则D. 关注当地的文化和语言细节9. 在跨文化交际中，以下哪种技巧是最有用的？A. 避免使用简单易懂的语言B. 直截了当地表达自己的观点C. 关注当地的非语言行为和信号D. 尝试使用当地的单词和短语10. 当尝试与跨文化背景的人交流时，以下哪种能力是最重要的？A. 语言能力B. 理解当地文化的背景C. 思考和行动的方式D. 批判思维11. 在跨文化交际中，以下哪个语言问题最常见？A. 不同的拼写和拼音B. 不同的语法结构和单词含义C. 方言和口音D. 礼仪和交际方式12. 在跨文化交际中，以下哪个观念是最必要的？A. 尊重当地的文化背景B. 认为自己的文化优越C. 轻视当地的命令和指示D. 批判当地文化的错误13. 在跨文化交际中，以下哪个事情是至关重要的？A. 去熟悉当地的文化和语言背景B. 寻找机会批判当地的文化习惯C. 坚持自己的文化行为准则D. 放松身心，自然而然的融入当地环境14. 在跨文化交际中，以下哪种行为应该被避免？A. 尊重他人的文化背景B. 没有认真倾听对方的观点C. 关注当地的语言和文化细节D. 对对方的文化行为进行批评和评价15. 在跨文化交际中，以下哪种观念是最重要的？A. “我们的文化最好”B. “我们的文化最好，但我们也能接受其他文化”C. “所有文化都有其独特之处，值得尊重和理解”D. “其他文化与我们的文化无关”16. 在跨文化交际中，以下哪种行为应该被避免？A. 关注和遵守当地的礼仪和行为准则B. 尝试使用当地的语言和单词C. 尊重和理解当地的文化习俗D. 批判和否定当地的文化习俗17. 在一个跨文化交际的场合中，以下哪个应该是最高的优先级？A. 展示自己的文化背景B. 关注当地的语言和文化细节C. 认真倾听对方的观点D. 强调自己优越的文化背景18. 在跨文化交际中，以下哪种事情应该被避免？A. 尊重所有人的文化背景B. 批判当地的文化行为C. 关注当地的非语言信号D. 使用当地的语言和单词19. 在跨文化交际中，以下哪种技巧是最有用的？A. 尊重当地的文化背景B. 试图改变当地的文化行为准则C. 使用自己的语言和单词D. 关注当地的微妙而又微小的语言和非语言信号20. 在跨文化交际中，以下哪种行为应该被避免？A. 关注当地的礼仪和行为准则B. 忽略当地的迷信和传统信仰C. 尊重当地的宗教和文化背景D. 沿用自己的文化行为准则第二部分：简答题（共5道题，每题4分，共20分）1. 解释什么是文化差异，并列举至少三个文化差异的例子？2. 解释为什么认知差异在跨文化交际中是一个重要的问题，并提供至少三个示例说明不同的认知差异会如何影响跨文化交流?3. 解释什么是非语言沟通，并列举至少三个非语言沟通的例子？4. 解释为什么跨文化交际中的措辞和用词是非常重要的，并提供至少三个示例说明，不同的词语和措辞可能导致文化差异。

考试需知：考试前每一列学生把课本放在第一排。

考试时间为2．5个小时，试卷1为闭卷考试，前面40分钟用于完成试卷1。

待老师收上试卷1后，发下课本，学生做试卷2，试卷2 为开卷考试。

可携带纸质词典进考场，不许携带电子词典及手机进考场。

Test Paper 1Ⅰ. Filling the blanks:1.Generally speaking, in terms of contextuality, thecommunication in the West is low-contextual while that inthe East is high-contextual2.Generally speaking, in terms of world views, the West adoptsDualistic view, while the East adopt s holistic view3.Generally speaking, in terms of thought patterns, the Westfollows Analytic and abstract thinking, while the East followssynthetic and concrete thinking4.Generally speaking, in terms of discourse patterns, the Westuses Deductive pattern, while the East uses inductive pattern 5In the Axial Age, the great thinkers in China are Confucius, Lao Tze, Mo Tze, and the great thinker in India is Siddhartha Gautama, the great figure in Palestine are Hebrew prophets, and the great thinkers in the West are Plato, Homer and ArchimedesⅡ. Choose the best answer:1.Non-verbal messages are classified into two co mprehensivecategories: those that are primarily produced by the body, suchas_________,________,_______; and those that the individualcombines with the setting, such as _______, _______,_______.DA.physical contact, eye contact, paralanguage; space, time, manB.facial expression, touch, taste; space, time, silenceC.appearance, movement, gesture; surrounding, occasion, manD.movement, smell, paralanguage; space, time, silence2.In Chinese writing, there are usually more adjectives, proverbsand allusions than in English writing. Some Western scholarsname this style “flowery”, stating that its aim is to give a morefanciful impression than information, and the information isusually of beauty, fragrance, happiness, and any other“goodness”aspects so as to attract people. We may term thisstyle as_______-oriented. Western writing is more direct withobjective information. To them, much-repeated words may meanless after a while. We may term the Western writing as________-oriented.CA. adjective, objectiveB. Chinese, WesternC. impression, information C. indirect, direct3. As to the human nature orientation, the traditional Western beliefholds that _______, while the Asian people believethat_______.BA. basically good; basically badB. evil but perfectible, basically goodC. the mixture of good and evil; the mixture of good and evil;D. unknown4. As to the Man-Nature orientation, the traditional Western beliefholds that _______, while the Asian people believethat_______.DA. subjugation to nature; harmony with natureB. harmony with nature; mastery over natureC. harmony with nature; subjugation to natureD. mastery over nature; harmony with nature5. As to time orientation, generally speaking, the USA is______, thePhilippines, Mexico, and Latin America are _____, and Asia,Britain, Greece, France are ______.CA. on-time oriented; in-time oriented; late-time orientedB. youth-oriented; adult-oriented; elderly-orientedC. future-oriented; present-oriented; past-orientedD. present-oriented; future-oriented; past-oriented6. In terms of activity orientation, the USA is______, thePhilippines, Mexico, and Latin America are _____, and Asia is ______.DA. doing-oriented; playing-oriented, being-orientedB. playing-oriented; being-oriented; doing-orientedC. being-oriented; doing-oriented; being-in-becoming orientedD. doing-oriented; being-oriented; being-in-becoming oriented7. The dividing worldview is also referred to as mechanistic view. Itgoes by the following different names: DA. reason versus result; religion versus art; objectivity versusimaginationB. instinct versus intuition; science versus technology;imagination versus subjectivityC. tuition versus intuition; region versus religion; subjugationversus subjectivityD. reason versus intuition; science versus religion; objectivityversus subjectivity8. The Greek thinks in order to _______. It is speculation. The Hinduthinks in order to _______. It is meditation. The Chinese thinks in order to _______. It is contemplation. CA. do; die; liveB. spectacle; meddle; contemptC. understand; think; self-cultivateD. think; self-cultivate; understand9. “Your body doesn’t know how to lie” indicates_____BA. something is wrong with your body and you can only stand.B. body language is important.C. body contact is dangerous.D. we can’t separate mind from body.10. Generally speaking, in the US, people make friends by sharing______, while in China, people make friends by sharing _______.BA. personal relationship; activitiesB. activities; personal relationshipC. love; bloodD. blood; love11. In terms of physical contact, the high contact countries are__________________________________, while the lowcontact countries are ________________________________.CA. the US, Britain, most Northern European countries; Arabworld, Mediterranean countries, IndonesiaB. the US, Britain, Japan; East European countries, Russia,Middle EastC. Arab world, Mediterranean countries, Indonesia; the US,Britain, most Northern European countriesD. Arab world, Mediterranean countries, China; the US, Britain,most Northern European countries12. Generally speaking, in terms of contextuality of communication,the high-contextual people are __________________________________, while the low-contextual countries are ________________________________AA. Latin Americans, Chinese, Japanese; the Americans, German,SwissB. the Americans, German, Swiss; Latin Americans, Chinese,JapaneseC. Native Americans, Chinese, Koreans; the Americans, Japanese,BritishD. the Americans, Japanese, British; Native Americans, Chinese,Koreans13. Each person has a “bubble”of space (territory). Studies showthat people from ________, ________, ________have a smaller personal territory than do people from ________, ________, -_________.AA. South America, Arab countries, and many Asian countries;North America, Britain, GermanyB. North America, Britain, Germany; South America, Arabcountries, and many Asian countriesC. South America, Britain, Germany; North America, Arabcountries, and many Asian countries.D. North America, Arab countries, and many Asian countries;South America, Britain, Germany14. In ___________ culture, the nuclear family is much moreimportant to the individual than the extended family, while in ____________, ________, _______, ________ culture, the extended family is very important. CA. Hispanic; American, Asian, Arabian, AfricanB. Arabian; American, Asian, African, HispanicC. American; Asian, African, Arabian, HispanicD. African; American, Asian, Arabian, Hispanic15. In nuclear-family culture, people rely mainly on ______, ______,________for help, while in extended-family culture, people relymainly on ________for help. CA. families, friends, professionals; familiesB. families, friends, professionals; institutionsC. friends, professionals, institutions; familiesD. friends, families, institutions; professionals16. In nuclear-family culture, ______ usually comes first, while inextended-family culture, _______ usually comes first. BA. family; individualB. individual; familyC. husband; wifeD. wife; husband17.When it comes to friendship, an American friend would feel thatthey had _______ if the friend gave up a real need to study to go shopping. One’s duties and obligations toward friends, even best friends are understood to ______; one does not expect friends to assume burdensome, ______ responsibilities toward oneself. A close friend in the US is a person that one feels free to ask for help, recognizing, however, that the friend may _____, if they give you a reason. This is maybe that in the West, people prefer to be ______, so they do not feel comfortable in a relationship in which one person is ______ more and the other is dependent on what is being given. For Westerners friendship is mostly a matter of providing ______ support and ______. BA. depended too much; limitless; small; say “OK”; dependent;receiving; material; get separateB. imposed too much; have limits; long-term; say “No”;independent; giving; emotional; spend time together.C. imposed too little; have limits; short-term; say “Yes”; free;earning; financial; get involvedD. depended a little; limitless; big; say “Sorry”; independent;giving; spiritual; get together.18. In China, the duties and obligations of friendships seem virtually________ for all practical purposes. Chinese friends give each other much ________ ________help and assistance than Western friends do. For example, they give each other _______ and might help each other _______for a _______period of time. A friend in China is someone who, sensing that you are in need in some way, offers to assist you _________.CA. impossible; more spiritual; things; practically; short; whenbeing askedB. enormous; less spiritual; money; financially; long; unwillinglyC. unlimited; more concrete; money; financially; long; withoutwaiting to be askedD. limited; more concrete; things; materially; certain; if required19. In times of trouble, both American and Chinese fr iends give eachother emotional support, but they do it differently. A Chinesefriend is more likely to be ________ to give _______ advice to afriend, while an American friend will be ________ to give________ advice, instead she may raise questions to en courageher friend to consider carefully what may happen if she does onething instead of another. CA. cautious; detailed; ready; specificB. ready; ambiguous; cautious; guidelineC. ready; specific; cautious; directD. unwilling; direct; ready; specific20. When it comes to the relationship b etween parents and marriedsons, in China, a man’s relationship with his parents is _______than that with his wife. Thus in the event of any quarrel betweenhis wife and his mother, a man should ____________. At most hemight hope to __________, and this was regarded as ________.In America, a man’s relationship with his parents is _______than that with his wife. He would be expected to______________. He might even be counseled to_______________ the vicinity of his parents’home to ease theconflict. DA. more important; side with his mother; side with his father;honorable; more important; side with no one; move intoB. less important; side with no one; say something; honorable; lessimportant; side with his father; get away fromC. less important; side with his wife; remain silent; dishonorable;more important; side with his wife; move intoD. more important; side with his mother; remain neutral;dishonorable; less important; side with his wife; move awayⅢ. True or false:1.Generally speaking, China is an equal society, America is ahierarchy society. ( F )2.Generally speaking, in Chinese society, the power distance issmall, while in America, the power distance is large. ( F )3.Both the Asian and Western countries have the concept of “face”,and “face” has the same social significance for these countries inthat one’s face is also the face of one’s group.( F )4.The dividing worldview relies strongly on “facts” as opposed to“opinions”. ( T )5. A very rough generalization is that thinking for the Greek is tolook upward, for the Hindu is to look inward, for the Confuciansis to look outward. (F )6.Values are explicitly stored in our mind. We are always aware ofthem, and we make judgments according to them. (F )7.Values are separate from each other. Each one work alone. ( F )8.Values can be compared on a continuum rather than one of onlytwo possible choices. People everywhere possess the samevalues to different degrees, and the importance of that commonvalue, how it gets acted out, is a matter of degree. ( T)9.“Lover” and “爱人”have the same meaning. ( F )10.I n both China and Western countries, it is very common andusual for adults to fondle other people’s babies and very smallchildren to show their affection and friendliness. ( F )Ⅳ.Translation:1.Translate the following English into Chinese:1)Nature and Man are blended into one harmonious identity.天人合一2)Nature affects human affairs and human behavior finds responsein Nature. 天人感应3)Nature accords with human wishes. 天从人愿4)Your character will be tinted “red”(good) if you are in thecompany of “redness”, but “black”(bad) if you are in closecontact with ink. 近朱者赤，近墨者黑5)God helps those who help themselves. 天助自助者6)Look before you leap. 三思而后行7) A single arrow is easily broken, but not a bunch.轻霜冻死单根草，狂风难毁万木林He who stirs another’s porridge often burns his own. 狗拿耗子，多管闲事8)2.Translate the following Chinese into English:1)容忍tolerance of others2)中庸之道moderation, following the middle way3)修养self-cultivation4)不重竞争non-competitiveness5)信用trust-worthiness6)贞节chastity in women7)寡欲having few desires服从、孝敬、尊崇、赡养父母filial piety8)Ⅴ. Tell the meaning of the following gestures in differentcountries:Gesture 1 Gesture 2 Gesture 31.In the US, England, Sweden it is used together with the verbal message“Let’s keep our fingers crossed”to mean that _ the person is hoping forgood luck______________. In Greece and Turkey it means the breaking ofa friendship ________________. In parts of Italy it means _ OK _____.2.In the US it means Great, perfect, acceptable, OK_______________. InBelgium and France, it means _ zero_____. In Brazil, Turkey, Greece andMalta it has _ an obscene _____ meaning. In Japan it means ___ money_______. In Tunisia, it is used ___ as threat _______.3.It means ____ Slow down”, “relax” or “wait a second ________________.Test Paper 2下列各题请参阅了所指定的课本内容后，用中文回答，可翻译课本的内容作为答案。

跨文化交际期末考试题Ⅰ. Define the following items.1.c ontext ：P492.n oise: P543.i ntercultural communication ：communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.4.i ndividualism: P995.c ollectivism: P996.h igh-context culture ：P110 a culture in which meaning is not necessarily contained in words. Information is provided through gestures, the use of space, and even silence.7.l ow-context culture ：P110 a culture in which the majority of the information is vested in the explicit code.8.v erbal communication ：communication done both orally and in written language 9.n onverbal communication ：involves all nonverbal stimuli in a communicationsetting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver.II. Answer the following questions(简答题)1. What is the culture, and what are the characteristics of the culture? P45what the behavior and customs mean to the people who are following them.2. What’s the relationship between culture and language?Culture influences language by way of symbols and rules for using those symbols, as well as our perceptions of the universe (the meaning associated with the symbols).Language, on the other hand, would seem to have a major impact on the way an individual perceives and conceptualizes the world.3. How do Japanese people refuse? P1354. How do Chinese and western people respond to others’ compliment? P1625. What kinds of nonverbal communication are often used in our daily communication? P1916. What are the functions of the nonverbal communication? P2187.What are the differences on receiving gift s between Chinese and westerner?In the West, it is regarded as polite to open gifts as soon as they are given to express appreciation. In China, the situation is quite the reverse. Norma lly we Chinese feel that if you open the gift as soon as it is given, you might embarrass the person wh o gives the gift and you might be thought greedy. Therefore, Chinese people tend to open the gifts af ter the visitors have left.In China, many people send gifts without wrappi ng them, and if they wrap them, they usually tell t he receiver what is inside, and the receiver will tha nk the sender and put the gift aside without unwra pping them since they already know what is insid e. English receivers open the gifts in front of the se nders of the gifts.8.Describe the different ways in showing hospitality between Chinese culture and west ern culture.Chinese guests always refuse offer of drinks or food to demonstrate politeness in seeming not to wish to put their host to any trouble.Sometimes an offer is not a real offer but a polite remark. After we say 'no', we usually wait for the second and thir d offer. If the host just brings the food or drink an d ignores 'no', we ill accept it. Chinese like to press their guests to drink or eat to show their hospitality. While westerners always accept or refuse offer o f drinks or food very genuinely.Their refusal is acce pted as genuine.Westerners don’t to press. To pres s people to have food or drink after they have refu sed is frowned upon and can cause embarrassment s.III. Case Analysis (You are required t o state cultural phenomenon in each cas e)Case 1Li Lan had an American friend Susan. They usually had lunch together and Li Lan often asked Susan for advice on problems she face d adjusting to American society. Susan gave Li Lan a lot of advice and helped her to impro ve her English. Once Li Lan needed urgently a big sum of money to pay her tuition fee. Si nce she has no other friends in the States, she turned to Susan for help and promised that she would return the money soon.To Li Lan’s great disappointment, this time Susan didn’t seem happy to lend the money to her. Though Li Lan returned the money as she promised, they didn’t get along well from then on.Question: Why did Li Lan feel unpleasant?Li Lan asked to borrow money from her A merican friend Susan, which is rarely part of Western friendship. Li Lan and Susan have di fferent expectations of friendship.In the West, people prefer to be independe nt and equal rather than dependent, so they don't feel comfortable in a relationship in whi ch one person gives more and the other pers on is dependent on what is given. Among frie nds they mostly provide emotional support to each other and spend time together, so they rarely borrow or lend money to each other. They would ask for a loan from the bank rath er than from their friends.While in China, people expect their friends to be loyal to each other, and they even take risks for their friends. So they would give no t only emotional support to each other but al so concrete help to each other, such as helpi ng to find a job, solving a problem, or even g iving money to help one out over a long peri od of time. So when a friend is in need, the fi rst person he or she wants to ask for help is naturally his/her friend.。

跨文化交际期末考试复习题Define the following items:1.intercultural communication: is simply defined as interpersonal communication between people from different cultural background.2.interethnic communication: refers to communication between people of the same race but different ethnic backgrounds.3.verbal communication：communication done both orally and in written language.4.nonverbal communication: involves all nonverbal stimuli i n a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver.4. Monochronic time一元时间观念: means paying attention to and doing only one thing at a time.5. Polychronic time多元时间观念: means being involved with many things at once.6. ethnocentrism ：the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it.7. stereotypes：refers to negative or positive judgment made about individuals based on any observable or believed groupmembership.针对目标群体成员所特有的正面或方面的判断。

《跨文化交际》题集一、选择题（每题10分，共100分）1.跨文化交际主要研究的是：A. 不同国家之间的政治关系B. 不同文化背景的人们之间的交流与互动C. 国际经济的合作与发展D. 全球气候变化的影响2.在跨文化交际中，哪种行为可能被视为不尊重他人？A. 直视对方的眼睛以示真诚B. 在交谈中频繁点头表示赞同C. 在未经允许的情况下触摸他人的头部D. 礼貌地询问对方的个人生活3.“高语境文化”与“低语境文化”的区别在于：A. 沟通中直接信息的多少B. 人们使用语言的频率C. 社会习俗的复杂性D. 对时间的重视程度4.下列哪项不属于非言语交际的形式？A. 肢体语言B. 面部表情C. 语音语调D. 书面文字5.在一些文化中，沉默可能被视为：A. 同意的标志B. 思考的表示C. 不尊重的行为D. 沟通的一种方式6.“文化休克”通常发生在：A. 一个人长时间处于自己的文化中B. 一个人初次接触并适应新的文化环境时C. 一个人对某种文化有深入了解之后D. 一个人在不同文化之间频繁切换时7.下列哪项是跨文化交际中常见的挑战？A. 语言障碍B. 价值观差异C. 沟通风格的不同D. 以上都是8.在一些文化中，时间被视为一种：A. 可以随意支配的资源B. 必须严格遵守的规则C. 可以用来建立社会关系的工具D. 以上都有可能是，取决于具体的文化9.“面子”在跨文化交际中是一个重要的概念，它通常指的是：A. 一个人的社会地位B. 一个人的自尊心和荣誉感C. 一个人在外貌上的吸引力D. 一个人在经济上的实力10.下列哪项不是促进跨文化交际有效性的策略？A. 增强文化意识B. 发展跨文化沟通技巧C. 避免与不同文化背景的人交往D. 尊重并适应不同的文化习俗二、填空题（每题10分，共50分）1.在跨文化交际中，__________是指由于文化差异而导致的沟通障碍或误解。

2.__________文化强调直接、明确的沟通方式，而__________文化则更注重含蓄和间接的表达。

跨文化交际期末考试名词解释Unit 1:Economic globalization: the integration of national economic into the international economy through trade, foreign direct investment capital flows, migration, and the spread of technology.*Barter system: farming communities traded their surplus produce in exchange for products and services without the medium of money.Global village: all the different parts of the world form one community linked together by electronic communications, especially the internet.Melting pot: a socio-cultural assimilation of people of different backgrounds and nationalities. Culture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.Cultural diversity: the mix of people from various backgrounds in the labor force with a full mix of cultures and sub-cultures to which members belong.Communication: meaning to share with or to make common, as in giving to another a part to share of your thoughts, hopes, and knowledge.Intercultural communication:communication between people whose cultural perception and symbol systems are distinct enough alter the communication eventComponents of Communication：①Source: The source is the person with an idea he or she desires to communicate.②Encoding: Encoding is the process of putting an idea intoa symbol.③Message: The term message identifies the encoded thought. Encoding is the process ,the verb; the message is the resulting object.④Channel:The term channel is used technical to refer to the means by which the encoded message is transmitted. The channel or medium, then, may be print, electronic, or the light and sound waves of the face-to-face communication.⑤Noise: T he term noise technically refers to anything that the message the source encodes.⑥Receiver: The receiver is the person who attends to the message.⑦Decoding:The receiver is actively involved in the communication process by assigning meaning to the symbols received.⑧Receiver response: It refers to anything the receiver does after having attended to and decoded the message.⑨Feedback:Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.10．Context: The final component of communication is context. Generally, context can be defined as the environment in which the communication takes places and which helps define the communication.Pragmatics: the study of effect that language has on human perceptions and behavior. Semantics: the study of the meaning of words.Denotation:the literal meaning or definition of a word --- the explicit, particular, defined meaning.Connotation: the suggestive meaning of a word --- all thevalues, judgments, and beliefs implied by a word. the historical and associative accretion of the unspoken significance behind the literal meaning.Taboo:some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons.Euphemism: the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.Unit 5:Chronemics: the study of how people perceive and use time.Monochromic time: paying attention to and doing only one thing at a time.Polychromic time: being involved with many things at once.Proxemics: the perception and use of space.Kinetics: the study of body language.Paralanguage:involving sounds but not words and lying between verbal and nonverbal communication.Unit 9:A planetary culture: a culture that integrates eastern mysticism with western science and rationalism.Intercultural person: represents someone whose cognitive, affective, and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.caseUnit11.What are the four trends that lead to the development of the global village?1）Convenient transportation systems 2）Innovation communication systems3）Economic globalization 4）Widespread migrations2.What are the three aspects where the cultural differences exist?The three aspects where the cultural differences exist are:1)the material and spiritual products people produce2)What they do3)What they think3.What are the three ingredients of culture?1. Artifacts (the material and spiritual products people produce)2. behavior (what they do)3. concepts (beliefs, values, world views…) (what they think)4.How to understand cultural iceberg?What we can see about culture is just the tip of the iceberg, which refers to something changing more rapidly such as clothing, language, gestures etc.The majority of the iceberg is intangible and beyond sight, which refers to something deeply rooted and hard to change such as belief, interpersonal relationship, values, etc.5.What are the characteristic of culture?Culture is shared, learned, dynamic and ethnocentric.Enculturation6.What are the characteristic of communication?Communication is dynamic, irreversible, symbolic, systematic, transactional and contextual.Unit 2-47.How is Chinese addressing different from American addressing?The Americans tend to address only with given names while the Chinese may use the full name. Even when the full names areused in some formal accessions by the Americans, the given names would be placed before the surname while the Chinese would do the opposite.Chinese often extend kinship terms to people not related by blood or marriage while the Americans seldom do so.The Chinese tend to address the people with titles but in English only a few occupation or titles could be used.8.How is the Chinese writing style different from the American style?The Chinese employ a circular approach in writing. In this kind indirect writing, the development of the paragraph may be said to be ‘turning and turning in a widening gyre.’ The circles or gyres turn around the subject and show it from a variety of tangential views, but the subject is never looked at directly.In contrast, the Americans are direct and linear in writing with the factual-inductive pattern. An English expository paragraph usually begins with a topic statement supported by example and illustrations, proceeds, to develop that central idea and relate that idea to all other ideas in the whole essay.9.What are the social functions of compliments?Compliments have a series of social functions: creating or reinforcing solidarity, greeting people, expressing thanks or congratulations, encouraging people, softening criticism, starting a conversation, or even overcoming embarrassment.Unit 510. What are the different features of M-time and P-time?M-time is noted for its emphasis on schedules, segmentation, punctuality and promptness. It features one event at a time and time is perceived as a linear structure. P-time is less rigid and clock-bound. It features several activities at the same time andtime is perceived as more flexible and more human-centered.Unit 611. How is gender different from sex?Sex: biological、permanent、with an individual property.Gender: socially-constructed、varied over time and across cultures、with a social and relational quality.12.What has influenced the gender socialization?According to researchers,there are two primary influences on gender socialization: family communication, particularly between mothers and children, and recreational interaction among children.13. What are the six principles for effective cross-gender communication?1) Suspend judgement; 2) Recognize the validity of different communication styles;3) Provide translation cues. 4) Seek translation cues.5) Enlarge your own communication style. 6) Suspend judgementUnit 914.What are the American/Chinese cultural values like in terms of Cultural Orientation put forward by Kluckhohn and Strodtbeck? （ppt中的补充内容）As far as the human nature is concerned, American culture holds that it is evil but perfectible through hard work. As to the relation of man to nature, they think mankind can conquer nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem. They are quite individualistic and therefore they focus less on the benefits of the group.As far as the human nature is concerned, Chinese cultureholds that it is good but corruptible without proper education. As to the relation of man to nature, they think mankind can live in harmony with nature. They also have a cyclical time concept and therefore they are past-oriented. They have a being-and-becoming attitude towards activity and think that man should keep an inner peace as nothing is eternal. They are quite collective and therefore they focus more on the benefits of the group.)。

《跨文化交际》复习题一、判断题1.思维方式是指人们的思维习惯或思维程序。

（）2.文化是人们先天就有的。

（）3.中国人思考问题的程序是从小到大，美国人思考问题的程序则是从大到小。

（）4.由于汉字象形的特点，这是造成中国人偏好形象思维的主要原因之一。

（）5.京剧讲究唱、念、作、打，这是中国人擅长分析思维的一个表现。

（）6.中国人偏好分析思维，英美人偏好综合思维。

（）7.中国人强调人与人的和谐、人与自然的和谐，而西方人则认为人与自然是对立的。

（）8.中国人习惯于形象思维，因此在文章中，特别喜欢用形象的词汇。

（）9.思维能力没有民族性，但思维方式有民族性。

（）10.价值观是跨文化交际的核心。

（）11.不同民族的价值观是有所不同的。

（）12.价值观很容易发生变化。

（）13.消极的价值观指的是一个人或一个文化群体必须坚持的价值观。

（）14.中国文化认为天人合一，西方认为认为天人相分。

（）15.在英语中，以self为前缀的单词有100多个，这说明英国人比较提倡个人主义。

（）16.在中国社会，异性之间的接触被认为是天经地义的。

（）17.中国人提倡个人利益服从群体利益，必要时可以牺牲个人利益。

（）18.中国人认为越是稳定，越是统一，越是进步，这说明中国文化求稳。

（）19.中国的主流文化主张性恶论。

（）20.西方文化认为一切行为必须在法律法规的范围内进行，否则就会被绳之以法。

这说明西方文化是性善论。

（）21.邻里、老乡属于业缘关系。

（）22.同事、同学、战友属于情缘关系。

（）23.朋友、恋人之间的关系属于血缘关系。

（）24.中国所处的自然地理位置决定了中国的农业文化特征，而西方的海洋环境决定了西方文化的商业性质。

（）25.西方崇尚民主政治，具有平等意识。

（）26.中国社会的人际关系以工具型为主要取向。

（）27.规则和规范是一回事。

（）28.在中国，给新婚夫妇送礼品忌讳送钟，因为送“钟”就是“送终”。

（）29.在日本，人们比较忌讳数字“13”。

跨文化交际期末考试复习题Define the following items：1.Culture: On the surface: customs and behaviorMore deeply: what the behavior and customs mean to the people whoare following themIn a word: Culture is all about meaningsHall: Culture is everything and everywheremunication：Communication is our ability to share our ideas and feelings. (thebasis of all human contact)3.intercultural communication：Intercultural communication is communication betweenpeople whose cultural perceptions and symbol systems are distinct enough to alter the communication event.intercultural communication refers to any communication between two members of any cultural communities。

4.high-context culture: In high-context messages, meaning is not necessarily contained inwords。

Information is provided through gestures，the use of space, and even silence。

文化交际期末考试题及答案一、选择题（每题2分，共20分）1. 在跨文化交流中，以下哪个行为可能被视为不礼貌？A. 直接注视对方的眼睛B. 保持适当的身体距离C. 用食指指向对方D. 用双手递给对方名片2. 根据霍夫斯泰德的文化维度理论，哪个维度描述了文化中权力距离的大小？A. 个人主义与集体主义B. 男性化与女性化C. 权力距离D. 不确定性规避3. 在商务场合中，以下哪个行为是被普遍接受的？A. 迟到B. 打断别人说话C. 穿着休闲装D. 准时到达4. 以下哪个国家的文化更倾向于高语境？A. 美国B. 日本C. 德国D. 澳大利亚5. 非言语交际中，以下哪个信号通常表示不感兴趣或不尊重？B. 微笑C. 打哈欠D. 鼓掌6. 在跨文化交际中，以下哪个因素可能影响沟通效果？A. 语言能力B. 文化背景C. 个人性格D. 所有以上选项7. 以下哪个是有效的跨文化沟通策略？A. 避免眼神交流B. 假设所有人都有相同的价值观C. 尊重文化差异D. 避免使用肢体语言8. 在国际商务中，以下哪个行为可能被视为不专业？A. 穿着得体B. 准备充分C. 过度依赖翻译D. 准时参加会议9. 在跨文化交流中，以下哪个行为可能被认为是侵犯隐私？A. 询问对方的职业B. 询问对方的年龄C. 询问对方的婚姻状况D. 询问对方的宗教信仰10. 以下哪个国家的文化倾向于低语境？A. 中国C. 美国D. 韩国二、简答题（每题10分，共30分）1. 描述文化适应过程的四个阶段，并解释每个阶段的特点。

2. 解释什么是文化冲击，并给出三个可能引发文化冲击的情况。

3. 描述在跨文化交际中，如何避免文化误解和冲突。

三、论述题（每题25分，共50分）1. 论述在全球化背景下，跨文化交流的重要性及其对个人和组织的影响。

2. 根据你的理解，论述如何在多元文化的工作环境中建立有效的团队合作。

答案：一、选择题1. C2. C3. D4. B5. C6. D7. C8. C9. D 10. C二、简答题1. 文化适应过程的四个阶段包括：- 初始阶段：充满好奇和兴奋，对新文化持开放态度。

跨文化交际期末考试题及答案一、选择题（每题2分，共20分）1. 跨文化交际中，以下哪项不是有效的沟通技巧？A. 保持开放态度B. 避免使用肢体语言C. 尊重文化差异D. 积极倾听答案：B2. 在不同文化背景下，以下哪种行为可能被误解？A. 直视对方眼睛B. 点头表示同意C. 用食指指人D. 握手答案：C3. 在跨文化交流中，以下哪种方式可以增进相互理解？A. 坚持自己的文化观点B. 避免讨论敏感话题C. 主动分享自己的文化背景D. 只关注自己的文化答案：C4. 以下哪个概念与跨文化交际密切相关？A. 文化适应B. 个人主义C. 集体主义D. 所有选项答案：D5. 在跨文化沟通中，以下哪个因素可能导致误解？A. 语言障碍B. 非语言信号C. 文化价值观差异D. 所有选项答案：D...二、简答题（每题10分，共30分）1. 简述跨文化交际中“文化休克”的现象及其应对策略。

答案：文化休克是指个体在进入一个与自己文化背景不同的新环境时，由于文化差异而产生的困惑、焦虑和不适应感。

应对策略包括：提前了解目标文化，保持开放和灵活的心态，寻找支持系统，以及采取积极的适应措施。

2. 描述跨文化交际中的“高语境文化”与“低语境文化”的特点。

答案：高语境文化（High-context culture）指的是在交流中，信息的传递依赖于非语言因素，如肢体语言、面部表情和情境背景。

低语境文化（Low-context culture）则强调语言的直接性和明确性，信息主要通过语言来传递。

三、案例分析题（每题25分，共50分）1. 假设你是一名国际商务谈判代表，你被派往一个与你文化背景截然不同的国家进行商务谈判。

请描述你将如何准备这次谈判，并在谈判中如何运用跨文化交际技巧。

答案：在准备谈判时，我会首先研究目标国家的文化、商业习惯和谈判风格。

我会学习基本的语言词汇，了解当地的礼仪和非语言交流习惯。

在谈判中，我会保持尊重和耐心，避免使用可能引起误解的肢体语言，积极倾听对方的观点，并在适当的时候表达自己的立场。

Case 1 Dinner with friendsJanice is a young American engineer working for a manufacturing joint venture near Nanjing, she and her husband George, who is teaching English at a university, are learning Chinese and enjoying their new life. They have been eager to get to know Chinese people better so were pleased when Liu Lingling, Janice’s young coworker invited them to he r home for dinner.When Janice and George arrived, lingling introduced them to her husband Yang feng, asked them to sit down at a table containing 8 plates of various cold dishes, served them tea and then disappeared with her husband into the kitchen. After a few minutes lingling came back and added water to their tea. Janice offered to help in the kitchen but lingling said she didn’t need help. She invited the couple to look at their firsthand CD player and their color TV and then disappeared again.A half-hour later she came back and sat down and the three began to eat. Yang feng came in from time to time to put dish after hot dish on the table. Most of the food was wonderful but neither George nor Janice could eat the fatty pork in pepper sauce or the sea cucumbers, and there was much more than they could eat. They kept wishing Yang feng could sit down so they could talk to him. Finally he did sit down to eat a bit, but quickly turned on the tv to show them all its high tech features. Soon it was time to go home.George and Janice felt slightly depressed by this experience, but returned the invitation two weeks later. They decided to make a nice American meal and felt lucky to find olives, tomato juice, crackers and even some cheese I the hotel shops. They put these out as appetizers. For the main course they prepared spaghetti and a salad with dressing made from oil, vinegar, and some spices they found in the market.When liu lingling and yang feng arrived they were impressed by the apartment and asked the price of the tv, video palyer, vaccum cleaner and other things. Janice politely refused to answer their questions. They took small tastes of the appetizers and seemed surprised when both George and Janice sat down with them. They ate only a little spaghetti and did not finish the salad on their plates. George urged them to eat more but they refused and looked around expectantly. Janice and George talked about their families and jobs and asked the Chinese couple about theirs. After a while, George cleared the table and served coffee and pastries. Yang feng and lingling each put four spoons of sugar into their coffee but did not drink much of it and ate only a bite or two of pastry.After they left, George said that at least they had a chance to talk, b ut Janice was upset. “we left their place so full that we couldn’t walk and they’re going to have to eat again when they got home. What went wrong?1.How are differences in objective culture, in this case food culture, contributing to thecommunication difficulties?2.How do Chinese understandings of the host-guest relationships influence how Liu and Yangentertained Janice and George?3.How are George and Janice relying on words to make friends with Liu and Yang?4.What advice can you give to both couples to help them further their friendship?Case 2 Finding an interested buyerGeorge Hall was in Beijing attending a trade fair and looking for an opportunity to do business in China. He had been very successful in his business dealings in the US and prided himse lf on his ability “to get things moving”. His first day was going well. He looked around at the displays of sporting equipment to get some idea of whom he might approach. He was sure that his productive, tennis rickets with an unusual new design, would arouse some interest. On the second ascendancy he approached the company which he felt would be most responsive to his products. He introduced himself to the general manager, a Mr. Li. Since he had read that Chinese find getting down to business immediately too abrupt and rude, he began a casual conversation, eventually leading up to the topic of his products and suggesting how Mr. Li’s company might benefit from using them. George then suggested that he could arrange to get together with Mr. Li and provide more specifics and documentation on his products.Mr. Li responded in fairly good English, “That would be interesting”.Knowing that he had only a few days left in Beijing, George wanted to nail down a time. “When can we meet?” asked George.“Ah. This week is very busy,” replied Mr. Li“It sure is,” said George, “How about 10 o’clock? Meet you here.”“Tomorrow at 10 o’clock?” asked Mr. Li thoughtfully.“Right”, said George, “I’ll see you then?”“Hmm, yes; why don’t you come by tomorrow,” was the reply.“OK”, responded George, “It was nice meeting you.”The next day at 10 o’clock he approached Mr. Li’s company’s exhibit only to find that Mr. Li had some important business and was not able to meet with George. He called back later in the day and was told that Mr. Li was not available.1.What expectations does each of these men have about the formality of a firstbusiness contact?2.What should George have noticed about Mr. Li’s responses to his suggestion for ameeting? Use the concept of high and low context communication in your explanation.3.What advice would you give to each of the two men about how to avoid makingthe same mistakes the next time one of them is in a similar situation?Case 3 What is true friendship?Yang ruifang worked as a secretary in an Australian company in Melbourne. She became friendly with one of the Australian secretaries, a woman named Cathy Lane. The two usually ate lunch together and Yang often asked Cathy for advice on problems she faced adjusting to Australian society. Cathy gave her a lot of advice and helped her move from one apartment to another. Cathy went with Yang to the Immigration Bureau several times to help sort out some problems. Yang visited Cathy several times at home but did not invite Cathy to her apartment because she shared it with four other people. If they did not see each other over the weekend, they usually talked on the telephone. As Yang was also preparing to take an English test, she was able to get a lot of help with English in this way.However, something seemed to be going wrong, Cathy seemed to be getting impatient, even a little cold. She started going out by herself at lunchtime instead of eating with Yang, and seemed reluctant to answer questions. Yang was puzzled. She couldn’t imagine wh at the problem was.1.What was Yang doing that made Cathy decide that the relationship was not a truefriendship?2.Why did Yang think the relationship was developing well？3.From this case what do you think Australians and other westerners expect fromtheir friends?4.Give advice to Cathy and Yang to help them restore their friendship.Case 4 How do students learn?Karen had been teaching high school English in the United States before she accepted a teaching job at a teacher’s college in china. She found her new environment and her new teaching assignment exciting. Both her students and her colleagues seemed a bit shy of her, but Karen was sure that in time they would all come to be friends.In the classroom, however, Karen was very frustrated. When she asked a question, the class was silent. Only if she called on a particular student would she get an answer, often a very good one. She could not understand why they wouldn’t volunteer when they obviously knew the answers. They were very quiet when she was speaking in front of the class, and never asked questions, let alone interrupt with an opinion, but as soon as the class ended, they would cluster around her desk to ask their questions one-by-one. They would also offer their suggestions about the lesson at this time. Karen often asked her students to work in small groups during class, especially when they were editing each other’s writing. They were slow to move into groups and when they did, they often simply formed a group with the people sitting next to them. Finally she devised her own system of forming groups to get them to interact with students sitting in another section of the classroom.Most frustrating of all, after she taught her class how to edit essays, she found that the students were likely to write vague and not very helpful remarks on their classmates’ papers. They would say nice things about the essays and correct small grammatical errors, but seemed unwilling to criticize them in a way that would help another student revise the essay. They usually accepted her criticism of their writing with good spirits and promises to improve. In fact they frequently asked for more correction of their English from her than she wanted to give. She felt that one hundred percent grammatical correctness was not as important as learning how to correct what they had written on their own and with the help of others. After all, they would not always have a teacher to tell them what was good and not so good about their English writing.1.Explain why students are behaving in the way she experiences as a problem.2.What do you appreciate about the traditional Chinese way of learning and what doyou appreciate about the way learning some foreign teachers prefer?3.What do foreign teachers do in class that make Chinese students uncomfortable？Case 5 Sharing the wealthAnna had been working for a Chinese-owned and operated company in Nanjing for about six months. The division she was working in had a small collection of Chinese-English dictionaries, English language reference books, and some videos in English including a couple of training films and several feature films that Anna had brought at her new employer’s request when she came from Europe. An na knew that some of the other sections had similar collections, she had sometimes used her friendship with one of the women in another department, Gu, to borrow English novels and reference books and in turn had le Gu borrow books from her section’s collection. On other occasions, she had seen friendly, noisy exchanges, where one of the other workers in her division had lent a book or video to a colleague from another section.Anna thought it was a great idea when a memo was circulated saying that the com pany’s leaders had decided to collect all the English language materials together into a single collection. The plan was to put them in a small room that was currently being used for storage so that all employees could have equal access to them. Now she would no longer have to go from department to department trying to find the materials she needed.Anna was surprised to hear her co-workers complaining about the new policy. When the young man in charge came to the department to collect their English language materials, she was astounded to see them hiding most of the books and all but one of the videos in their desks. When she checked out the new so-called collection, she found that the few items were all outdated or somehow damaged. She also noticed that none of the materials she had borrowed from Gu were in the collection. She asked her friend why the Chinese were unwilling to share their English language materials with all their co-workers, when they seemed willing to share them within their department.1.What explanation do you think Gu gave Anna?2.Discuss the advantages and disadvantages of the ways people in both individualistand collectivist cultures share resources.。

跨文化交际期末考试复习题Define the following items:1.Culture：On the surface: customs and behaviorMore deeply: what the behavior and customs mean t o the people who are following themIn a word: Culture is all about meaningsHall: Culture is everything and everywheremunication：Communication is our ability to share our ideas and feelings.(the basis of all human contact)3.intercultural communication：Intercultural communication is communicationbetween people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.intercultural communication refers to any communication between two members of any cultural communities.4.high-context culture：In high-context messages, meaning is not necessarilycontained in words. Information is provided through gestures, the use of space, and even silence. Meaning is also conveyed through status (age, sex, education, family background, title, and affiliation).5.low-context culture：In low-context messages, the majority of the informationis vested in the explicit code.6.relationship between culture and language：7.verbal communication8.analytical thinking patterns (inductive)9.synthetic thinking patterns (deductive)10.nonverbal communication：Nonverbal communication involves allnonverbal stimuli in a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver11.body language：Body language refers to all nonverbal codes which are associatedwith body movements.Body language includes gestures, head movements, facial expressions, eye behaviors, postures and other displays that can beused to communicate.12.monochronic time (M Time) ：It schedules one event at a time. In thesecultures time is perceived as a linear structure just like a ribbonstretching from the past into the future.13.polychronic time (P Time)：P-time schedules several activities at the sametime. It is more flexible and more humanistic.People from P-time system emphasize the involvement of people more than schedules. They do not see appointments as ironclad commitments and often break them.14.ethnocentrism：the view of things in which one’s own group is the center ofeverything, and al l others are scaled and rated with reference to it”　(WilliamG. Sumner)15.stereotypes：Stereotypes are a form of generalization about some g roupof people, or a means of organizing images into fixed and simple categories that are used to stand for the entire collection of people 16.prejudice： It refers to negative attitudes towards other people that arebased on faulty and inflexible stereotypes.It is an unfair, biased, or intolerant attitude towards another group of people. ( Lusting & Koester)17.discrimination：It refers to the behavioral manifestations of theprejudice, it can be thought of as prejudice “in action”. ( Lusting & Koester)18.racism：19.culture shock：Troublesome feelings such as depression, loneliness,confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture. (Linell Davis)20.acculturation：It is culture change that results from continuous firsthandcontact between two distinct cultural groups.It is through acculturation that personal transformation from cultural contact takes place.Acculturation includes psychological, physiological and social changes.Essay Writing1.Describe your personal intercultural experiences in about 300-500words.2.From the perspective of intercultural communication, analyze thefollowing movies.(1)Joy Luck Club(2)Guasha(3)Crash。