饭店交流用语
欢迎和问候语：
1、Good morning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人）。
2、How do you do?
您好！（初次见面）
Glad to meet you .
很高兴见到您。
3、How are you?
您好吗？
Fine , Thanks . And you ?
很好，谢谢。您好吗？
4、Welcome to our hotel (restaurant , shop).
欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。（客人刚入店时）
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。（客人在饭店逗留期间）
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。（客人离店时）
7、Have a good time!
祝您过得愉快！
电话用语：
8、**hotel , housekeeping . Can I help you?
**饭店，客房部。请问我有什么可以帮助你的？
9、Sorry , I’ve dialed the wrong number .
对不起，我拨错号了。
10、May I speak to your ＸＸＸ
能和你们XXX说话吗？
11、Sorry , he is not in at the moment .
对不起，他现在不在。
Would you like to leave a message ?
您要留口信吗？
12、Pardon.
对不起，请再说一遍，好吗？
I beg your pardon.
对不起，请再说一遍，好吗？
祝贺语：
13、Congratulations!
祝贺您！
14、Happy birthday!
生日快乐！
15、Happy new year!
新年快乐！
16、Merry Christmas!
圣诞快乐！
17、Have a nice holiday!
假日快乐！
18、Wish you every success!
祝您成功！
答谢和答应语:
19、Thank you (very much) .
谢谢您（非常感谢）。
20、Thank you for your advice (information , help) 感谢您的忠告（信息、帮助）。
21、It’s very kind of you .
谢谢，您真客气。
22、You are welcome .
不用谢。
23、Not at all.
不用谢。
Don’t mention it .
不用谢。
24、It’s my pleasure .
非常高兴为您服务。
(With pleasure.)
(My pleasure.)
25、I am at your service .
乐意为您效劳。
26、Thank you for staying in our hotel.
感谢您在我们酒店下榻。
27、I’m sorry .
很抱歉。
28、Excuse me .
对不起。
29、I’m sorry ,It’s my fault.
很抱歉。那是我的过错。
30、Sorry to have kept you waiting .
对不起，让您久等了。
31、Sorry to interrupt you .
对不起，打扰您了。
32、I’m sorry about this.
对此表示抱歉。
33、I apologize for this.
我为此道歉。
34、That’s all right.
没关系。
35、Let’s forget it.
算了吧。
征询语：
36、Can(May)I help you?
我能帮您什幺吗？
Yes, please.
好的。
37、What can I do for you .
我能为您干点什幺？
38、Is there anything I can do for you ?
有什幺能为您效劳的吗？
39、Just a moment , please.
请稍等一下。
40、May I use your phone?
我能借用您的电话吗？
Certainly.
当然可以。
Yes, of course .
当然可以。
指路用语:
41、Go upstairs/downstairs.
上楼/下楼。
42、It’s on the second (third) floor .
在二（三）楼。
43、Excuse me.
对不起。
Where is the washroom／bathroom /restroom/elevator? 请问盥洗室/卫生间／电梯在哪儿？
This way ,please.
请这边走
Turn left /right.
往左转/右转。
45、It’s in the lobby near the main entrance.
在大厅靠近大门。
46、It’s in the basement at the end of the corridor.在地下室走廊尽头。
提醒用语：
47、Mind/(Watch)your step.
请走好。
48、Please be careful.
请当心。
49、Please don’t leave anything behind.
请别遗忘您的东西。
50、Don’t worry.
别担心。
51、Take it easy.
放心好了。
52、Please don’t smoke here.
请不要在这边抽烟。
告别语：
53、Goodbye.
再见。
54、See you later.
再见。
55、Good night .
晚安。
56、See you tomorrow.
明天见。
57、Goodbye and thank you for coming.
再见，谢谢您的光临。
58、Goodbye and hope to see you again.
再见，希望再见到您。
59、Have a nice trip!
一路平安！
60、Wish you a pleasant journey! Good luck!
祝您旅途愉快！祝您好运！
客房部
6、Housekeeping .May I come in?
客房服务员，我可以进来吗？
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.
我希望没有打扰您。
9、One moment ,madam. I’ll bring them to you right away .
等一会儿，夫人。我马上送来。
10、I’ll send for an electrician( doctor , ……)
我给您请电工（大夫……）。
11、This is Tai restaurant／Chinese restaurant/coffee shop/lobby bar 这是泰餐厅/中餐厅／咖啡厅／大堂吧
12、What would you like to laundry or dry clean?
您要湿洗还是干洗？
13、Would you like to have any sugar?
您用餐时要点糖吗？
14、Service hours are:
（餐厅）供应时间是：
7:00a.m.to 9:00a.m.for breakfast.
早餐7点到9点。
11:30a.m.to1: 30p.m.for lunch.
午餐11点半到1点半。
6:30p.m.to 8:30p.m.for dinner.
晚餐6点半到8点半。
15、Here is the bill. Please sign it.
这是您的帐单，请签字。
公关用语：
6、May I introduce myself?
让我介绍我自己。
7、May I present you a litter souvenir?
请接受我们的一点小纪念品。
8、Let’s drink to our friendship!
为我们的友谊干杯！
9、Let me propose a toast to the health of our guests!
建议为在座客人的健康干杯！
10、Cheers!
干杯！
(Bottoms!)
征求意见用语：
11、How do you like Chinese food?
您喜欢中国菜吗？
12、What do you think of our service ?
您对我们的服务有什幺意见？
13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。
14、I’m afraid it’s against the hotel’s regulations.
这是违反饭店规章制度的。
15、In our hotel we don’t accept tips.
我们饭店是不收小费的。
It’s our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而，还是要谢谢您。
16、I’m afraid you’ll have to pay for the damage.
我想你需要赔偿。
17、Thank you for telling us about it.
谢谢您告诉我们
I’ll look into the mater right away.
我马上去处理这件事情。
18、I’m sure you it wont happen again.
我保证此类事情不会再发生。
19、Please don’t worry ,sir (madam)
先生（夫人），请不必担心。
I will send someone up to your room right away.
我马上派人到你的房间去。
20、I can’t guarantee anything ,but I’ll try my best.
我不能保证，但我会尽力而为。
21、What can I show you.
您要买什幺？
22、How do you like this fashion (color ,size ,design )?
您喜欢这种款式（颜色、尺寸、图案）吗？
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。
You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、You have made a good choice, you have very good taste.
您真会买东西。您眼力真好。
英语日常交际用语大全 一、祝愿、祝贺和应答（Good wishes, congratulations and responses） 1.- 很好完成了和对你的祝贺。 1.- Well done and congratulations to you. - 非常的。 - Thanks very much. 2.- 我希望你意志成功在每件事物中。 2.- I hope you'll succeed in everything. - 我也是。 - So do I. 3.- 我希望你成功。 3.- I wish you success. - 你。 - Thank you. 4.- 我们向你问好希望。 4.- We send you our best wishes. - 非常你。 - Thank you very much. 5.- 新年快乐! 5.- Happy new year ! - 新年快乐! (对你的一样.) - Happy new year! (The same to you.) 6.- 一圣诞快乐对你。 6.- A merry Christmas to you. - 你。 - Thank you. 7.- 我希望你将会有善行时间。 7.- I hope you'll have a good time. - 你。 - Thank you. 8.- 生日快乐! 8.- Happy birthday! - 你。 - Thank you. 二, 邀請和应答（邀请和反应）（Invitations and responses） 1.- 你会喜欢到达宴会吗? 1.- Would you like to come to the party? - 哦是的，你。 - Oh yes, thank you. 2.- 我希望你能来到那跳舞下一个星期六。2.- I hope you can come to the dance next - 对不起，但是我不能。 - I'm sorry, but I can't. 3.- 你能和我们去舞蹈吗? 3.- Will you go dancing with us? - 当然。我将高兴到。 Of course. I'll be glad to. 4.- 你能到达我们的英国人晚上吗? 4.- Will you come to our English Evening? - 是的，你。 - Yes, thank you. 5.- 你会请给予我们一谈话在英国人身上学问? 5.- Would you please give us a talk on English Learning? - 好。当? OK. When? 6.- 你和你的朋友一定过来我的房子而且见到 6.- You and your friends must come over to my house and see mooncakes。 - 好。非常你。 - OK. Thank you very much. 三, 表示同意和不同意（达成共识和不合）（Expressing agreement and disagreement） 1. - 我想商店是关闭在这次日子。 1. - I think the shop is closed at this time of day. - 不, 我认为它是公开。 - No, I think it's open. 2. - 我想外国语比科学更有趣。 2. - I think foreign languages are more interesting than science. - 我真的不能同意你。我偏爱科学 - I really can't agree with you. I prefer science. 3. - 我认为我将改为看一本书。 3. - I think I shall read a book instead. - 善行主意。那是加比较好的超过看一架坏的电视 - Good idea. That's much better than
期末考试《酒店英语》（A 卷）参考答案及评分标准 一、选择题（下列各题的备选答案中只有一个选项是正确的，请将正确答案填在10分） A. knowledge B. preservation C. development D.B and C 2.Resources are a fundamental _______ in the development of tourism. https://www.doczj.com/doc/0218540829.html,parison https://www.doczj.com/doc/0218540829.html,position https://www.doczj.com/doc/0218540829.html,pliment https://www.doczj.com/doc/0218540829.html,ponent 3. The Yangtze River is nearly 6300 kilometers in _______ . A. wide B. long C. width D. length 4.The most important factors for the travel agents to succeed are ______. A.good management and good service B.good offices https://www.doczj.com/doc/0218540829.html,puter reservations systems D.fare quotations and ticketing skills 5. _______ the temperature, _______ water turns into steam. A. The high, the fast B. Higher, faster C. The more higher, the faster D. The higher, the faster 6.As China's economy shifts to a more market system, the domestic travel industry will face increasing _____ in a more highly competitive environment. A.changes B.charges C.challenges D.chances 7. Our company is _______ of other makers of spare parts for the airplane. A. in advance B. ahead C. abreact D. in front 8. People on vacation often go to_______ to rest or play or to meet other people. A. major cities B. airports C. resorts D. ground transportation 9. A hotel's_______comes from payments made for the use of its rooms and other facilities. A reservations B. file C. income D. responsibility 10. Local people usually see tourism as ______. A.an opportunity to make a profit B.an opportunity to create jobs C.a cultural and employment factor D.a wealth factor in the economy of their jurisdictions 二、判断题（下列说法正确的请用 “T ” 表示，错误的请用“F ” 表示，请将正确答 案填在答题框。每题1分，共10分） Shanghai: a City for Cuisine Exploration Shanghai offers a dazzling variety of food and provides and opportunity for cuisine exploration by learning to use chopsticks. Stylish dining is one area where Shanghai leaves Beijing in the dust. Eating out in Shanghai is about more than just the food: it is a social lubricant, a time when families get together and a major form of recreation for Shanghai ’s chic elite. While friends in the west go out for a beer, the Shanghainese will choose a meal punctuated with numerous shots of rice wine. Even if you are a regular customer at your local Chinese restaurant back in America you won ’t necessarily find yourself at home with Chinese cuisine in China. You ’ll find no fortune cookies or chop suey in Shanghai and only the occasional prawn cracker. Most top-end Chinese restaurants in Shanghai have some kind of English menu but even these don ’t include the more interesting dishes. Go with your Chinese friends and let them order. In general it is always better to eat Chinese food in a group as you ’ll get a better variety of dishes. Restaurants often have set meals for a table of 10, which is
初中英语常用交际用语归纳 交际用语 ※打招呼与告别用语（Greeting and Saying Good-bye） 1.－How are you ? －I’m fine, thanks. 2. －Nice to meet you. －Nice to meet you, too. ※谈论颜色（Talking about colour） 1. －What colour is it? －It’s red. 2. －What’s you favourite colour, Jenny? －My favourite colour is blue. 3. －How many colours do you like? －Three. ※谈论高度（Talking about height） 1. －Are you short or tall? －I’m short／tall. 2. －How tall am I, Mr Wood? －You’re 1.6 metres tall. ※看病用语（Seeing a doctor） 1. －What’s the matter? －I cut my knee. It hurts. ※就餐用语（Having meals） 1. －Would you like some dumpling? －No, thanks.／Yes please. 2. I’d like porridge for breakfast. 3. It’s ／Thery’re delicious. 4. What would you like for supper? 5. －Are you ready to order? －Yes, please. I’d like……. ※谈论天气（Talking about weather） 1 －How is the weather today?／What’s the weather like today? －It’sunny rainy snowy windy. 2. －Is it snowy? －No , it’s hot today. 3. －what’s the temperature? －It’s 0 degrees. 4. －Is it rainy? －Yes, it’s rainy. 5 It’s warm and windy in spring. 6. －How’s the weather today, Steven? －It’s cold and snowy. 7.－What’s the temperature outside, Kim? －It’s minus fifteen degrees. 8.What’s the temperature today? Is it warm or hot? 9.It’s very cold\ hot today, isn’t it? 10. It ‘s a cold day! 11. what a cold day! 12. It’s getting warmer. ※谈论时间和日期（Talking about time and date） 1. －What time is it?／What’s the time? －It’s 7:00 a quarter to seven ten past seven. 2. －What day is it? －It’s Tuesday. 3. －What’s the date? －It’s October 30. ※谈论年龄（Talking about age） 1. －How old are you? What’s your age? －I’m fourteen years old. 2. She is very young. ※谈论购物（Talking about shopping ） 1.－May I help you ?／What can I do for you? －I would like／want to buy a pencil,
编号：＿＿＿ 饭店英语课程标准 课程名称：饭店英语 适用专业：中等职业学校国际商务专业 一、课程性质与任务 （一）课程性质 《饭店英语》课程是酒店管理专业的必修课程之一，是培养学生从事涉外酒店服务工作所需的实用服务英语技能的课程。 （二）设计思路 本课程旨在培养学生具有较强的语言表达能力，掌握酒店服务工作的基本流程和技能，在培养学生英语语言表达能力的同时，联系酒店服务工作实际，使学生能用所学英语开展酒店服务活动，培养学生从事涉外酒店接待的实践能力，并为学生进一步从事酒店实践工作奠定良好的基础。 二、参考课时 每周4课时，一个学期20周共80课时，2个学期共160课时 三、课程目标与内容 （一）课程目标 1.知识教学目标 了解酒店服务各项工作任务的基本服务流程和要点，掌握用英语进行酒店各部门服务工作所必备的，基础的专业术语和表达句。 2.能力培养目标 能综合运用所学的英语，从事酒店服务工作环境中的客房预订，接待入住，退房，礼宾服务，商务中心服务，总机服务，各项客房服务，餐位预订，引领入座，点菜，席间服务，结账，客房服务，洗衣服务，处理投诉等各项酒店服务工作。 3.思想教育目标 具备良好的职业道德素养，爱岗敬业吃苦耐劳的精神，有合格的仪容仪表及服务礼貌礼节
（二）课程内容和要求 （三）考核标准 本课程的考核为期末笔试，期末口试，平时项目考核加总的形式，共100分。平时情况（包括旷课，多次请假，迟到等）为倒扣分。具体考核标准如下：
旷课1次减5分，3次以上请假和迟到减2分 三、教学实施建议 （一）教材编写（此项以是否有编写校本教材为选择） （二）教学设计 1. 情境引入。以图片、视频、提问等形式引入本次课将涉及的工作任务或工作环境。明确本次课的能力目标。 2. 布置任务。教师布置任务，并提出若干问题。要求学生用英语完成该项服务任务，同时思考问题。要求语言准确、符合酒店工作用语环境。以独立、对子、小组等不同形式练习，各次课视情况而定。 3. 示范/模仿。抽取若干小组进行演练。 4. 任务完成，知识归纳。根据学生对任务的完成情况，师生共同归纳该项服务任务的基本工作流程和要点、主要的英语表达句、专业术语等。 5. 布置新任务，并完成总结。教师布置新的服务任务，并提出问题。新任务覆盖了第一个任务所涵盖的基本工作要点并对第一个任务所要求的能力进行扩充，比如设置一批不同性质的客人或者客人提出不同的要求。学生练习完成该项任务，并对知识点进行总结。 6. 布置课外学习任务。要求学生用所学技能和知识完成一项新的服务任务，促进学生思考、提高学生的行动能力。 （三）教学方法建议
课题一·商务英语交谈常见的几种情况 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2. Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。 We'd like to have the meeting on Thu Oct 30. same time. 十月三十号(周三),老时间,开会。 I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。 3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon. 期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments. 请随意提出您的建议。 Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。 Any question, please let me know. 有任何问题,欢迎和我们联系。 Please contact me if you have any questions. 有任何问题,欢迎和我们联系。Please let me know if you have any question on this. 有任何问题,欢迎和我联系。 Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user's behavior. 您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。
英语口语交际用语 1.问候Greetings (1)Good morning/afternoon/evening. 早上好/下午好/晚上好Hello/Hi! 嗨! How are you? 你好吗? (2)Fine, thank you.And you? 很好,谢谢,你呢? V ery well,thank you! 很好,谢谢. 2.介绍Introductions (1)This is Mr/Ms... 这是...先生/小姐. (2)How do you do? 你好吗? Nice/Glad to see/meet you. 很高兴见到你. (3)My name is...I'm a student/work etc. 我叫...我是个学生/工人. 3.告别Farewells (1)I think it's time for us to leave now. 我想我们该离开了. (2)Goodbye! 再见! See you later/tomorrow.(See you.) 回头见/明天见。 Good night! 晚安! 4.打电话Making telephone calls (1)Hello!May i speak to...? 你好,我想找.....? （2）This is ...speaking. (2)Hold on, please. 你别挂. He/she isn't here right now. 他/她不在这儿. Can i take a message for you? 我能替你捎个口信吗? (3)I'm calling to tell/ask you... 我打电话是想告诉/问你...... (4)Goodbye! 再见! 5.感谢和应答Thanks and responses (1)Thank you(very much.). (非常)感谢 Thanks a lot. 多谢 Many thanks. 多谢 Thanks for... 谢谢,因为..... (2)Not at all. 没关系 That's all right. 没关系 You're welcome. 不客气 交际用语之问路 1.Excuse me, where is the shop? 2.Excuse me, is there a shop near here? 3.How can I get to the shop? 4.Which is the way to the shop?
常用英语交际：问路指路常用语 Can I help you? Could I help you? 我能帮你吗? Do you need any help? 需要协助吗? What can I do for you? Is there anything I can do for you?我能够为你做点什么? What’s wrong with you? 你怎么了? How can I go to Wal Mart. 怎么才能到沃尔玛? Where is the nearest Wal Mart? 距这里最近的沃尔玛在什么地方? You can take No.10 bus. 你能够坐10路公交车. Turn left/right. 左/右转. Go straight. 直走. You can get on here and change [ ] at International [ ]Trade Center. 从这儿上车,在国贸转车. It’s on your left/right. 在你的左/右边. It’s up the road. 顺着这条路走. Please follow me. 请跟我走. Go down this street for a while until you hit the first traffic light. 沿着这条路一直走,直到你看到第一个红绿灯. It’s on the second floor. 在二楼. This way, please. 请这边走. Show the Way 指路
Dialogue 1 A： Excuse me, could you tell where the post office is? B： Sure, if you go down this road and turn left at the second intersection [ ], you’ll see it on your right-hand side. A： Thank you so much for your assistance [ ]. B：You’re welcome. A：打扰,你能告诉我邮局在哪吗? B：好的,你沿着这条路走,在第二个十字路口左转,你能够看到它在你的右手边. A：非常感谢你的协助. B：不客气. Dialogue 2 A：Excuse me. I’m looking for the Railway Station. B：Railway Station… let me see. It’s on the corner of Bridge Street. A： Shall I take a bus? B： Sure. Walk to the corner and take No.11. Get off at the fifth stop. The Railway Station is on a short walk from there. A： Thanks a lot. B： Welcome. A：打扰,我要去火车站.
2015年上学期《饭店英语》期末考试卷 班级__________ 姓名__________ 学号__________ 计分___________ I. Multiple choice 单选（20%） 1. May I ______ your name and phone number?. A. know B. to know C. knows 2. We look forward to your _________. A. come B. came C. coming 3.—— How would you like your steak cooked? ——___________,please . A. Rare B. Certainly C. No problem 4. ---Thank you for your help. --- _________________________ A. Never mind B. Very good C. No thanks 5.---What ’s your ______, please? ---1205. A. room number B. ID card C. telephone 6. There are two flights ________ on that day. A. reserve B. available C. introduce 7.--- For which date, sir? ---- ________. A. At half past eight B. On September 1st C. In June 8th 8.--- ________ would you like, first class or business class? ---First class. A. Which class B. What class C. How class 9. --- What kind of ______ do you have? --- We have single, standard and presidential. A. fruit B. room C. vegetables 10. ---I ’ll _____ you ______ so that you can see everyone? ---Thank you. A.show …around. B. show …on. C. show …to II. Fill in the blanks with the proper phrases given below. 选择词汇，用正确形式填空。（10%） 1. Would you like a room ______________gardon? 2. I ’m ____________ recently. 3. The reservation is _____________ Mr. Brown. 4. ---There is__________________________ my telephone. --- Let me have a look. 5. Many guest ___________________ our roast duck.. III. Dialogues. 补全对话。（30%） w: Good evening. Welcome to our hotel. May I help you ？ B: Good evening. w: May I take your order now? B: Yes ,show me your menu. w: ______1_______ B: I ’d like cucumber salad. w: Ok,_______2_______ B: Oh ，champagne please. w: With ice or not? B ：Without ，_______3_______ w ：Ok , What do you recommend for the main course ？ B: ______4______ w: Sounds great ，two portions, please!
交际用语 常见交际用语及含义辨析： With pleasure. （帮忙前）“我很乐意（帮你）。”表示同意对方的请求=I’m glad to help you. My pleasure. （帮忙后）“这是我的荣幸、不客气.”用于别人对你表示感谢时的回答。 Go ahead. “请…”表示同意并鼓励对方去做请求之事。 What’s on? “怎么了？这里发生什么事了？/ 上演什么电影？”（询问情况）What’s up? “怎么了？”“有什么事吗？” Of what? “怎么啦？怎么回事？” What if…“如果（假如）…将会怎么样？” What for? 为了什么？ So what? “那又怎么样？”（表示无所谓的样子） How come? “怎么回事？怎么搞的？”（惊讶） That’s right/ right “正确，对。”用于同意对方的观点或意见。 All right. 用于赞同对方的意见、建议或邀请，译为“好、行、可以。”That’s all right. “不用谢；别客气！”对别人致谢的回答； “没关系；不介意。”也可以用于对别人致歉时的回答； “可以，没有问题。”也可表示检查后，发现无可疑情况。 I’m all right 我一切都好；我很好 Take it easy. “慢点，放轻松，沉住气，别紧张，慢慢来。”安慰对方不要过度紧张Take your time. “别急，慢慢来”, 表示还有时间，不用赶。 That’s it 正是这样，这才是要点 That’s for sure 那是肯定的 That’s not like him 这不像他的风格 Drop me a line 写信给我 Never mind. “没有关系，不要记在心上。” (用于接答歉意) Forget it. “不必在意，算了吧，忘了吧！”, 用来接受别人做错事的道歉； “算了吧，想都别想。”用来拒绝对方你认为不合理的请求、建议等。 I can’t agree more.非常同意 I take your point 我同意你的观点 I mean it 我是认真的 I will appreciate it if you ....... 如果你….我将不胜感激 I think otherwise 我作另一种想法 By all means.当然可以 Count me on 算上我 It’s none of your business. 不关你的事 It (all) depends 视情况而定 At your service 乐意为您效劳 After you 您先请 No doubt 毫无疑问 No wonder 难怪，不足为奇 Out of question 毫无疑问 Out of the question 不可能 How do you find/like …你觉得…怎么样
英语口语常用日常交际用语 Absolutely impossible! 绝对不可能的！ All I have to do is learn English. 我所要做的就是学英语。Are you free tomorrow? 你明天有空吗？ Are you married? 你结婚了吗？ Are you used to the food here? 你习惯吃这儿的饭菜吗？ Be careful. 小心、注意。 Be my guest. 请便、别客气。 Better late than never. 迟到总比不做好。 Better luck next time. 祝你下一次好运。 Better safe than sorry. 小心不出大错。 Can I have a day off? 我能请一天假吗？ Can I help? 要我帮忙吗？ Can I take a message? 要我传话吗？ Can I take a rain check? 你能改天再请我吗？ Can I take your order? 您要点菜吗？ Can you give me a wake-up call? 你能打电话叫醒我吗？Can you give me some feedback? 你能给我一些建议吗？Can you make it? 你能来吗？ Can I have a word with you? 我能跟你谈一谈吗？ Catch me later. 过会儿再来找我。 Cheer up! 高兴起来!振作起来! Come in and make yourself at home. 请进，别客户。 Could I have the bill, please? 请把账单给我好吗？ Could you drop me off at the airport? 你能载我到飞机场吗？Could you speak slower? 你能说得慢一点 Could you take a picture for me? 你能帮我拍照吗？ Did you enjoy your flight? 你的飞行旅途愉快吗？ Did you have a good day today? 你今天过得好吗？ Did you have a nice holiday? 你假期过得愉快吗？ Did you have fun? 你玩得开心吗？ Dinner is on me. 晚饭我请客。 Do you have a room available? 你们有空房间吗？ Do you have any hobbies? 你有什么爱好吗？ Do you have some change? 你有零钱吗？ Do you mind my smoking? 你介意我抽烟吗？ Do you often work out? 你经常锻炼身体吗？ Do you speak English? 你会说英语吗？ Dont be so modest. 别这么谦虚。 Dont bother. 不用麻烦了。 Dont get me wrong. 别误会我。 Dont give up. 别放弃。 Dont jump to conclusions. 不要急于下结论。
日常交际用语基础单词 一、颜色（colours） 二、red红 blue蓝 yellow黄 green绿 white白 black黑 pink粉红 purple紫 orange橙 brown棕 二、交通工具 (vehicles) bike自行车 bus公共汽车 train火车 boat小船subway 地铁 ship轮船 van小货车； 三、气象（weather） cold寒冷的 warm温暖的 cool凉爽的 snowy下雪的 sunny晴朗的 hot炎热的 rainy下雨的 windy有风的 cloudy多云的 weather report天气预报 rain雨 cloud云sun太阳 mountain山 sky天空 rainbow彩虹 wind风 air空气 moon月亮 四、星期（week） Monday星期一 Tuesday星期二 Wednesday星期三 Thursday星期四 Friday星期五 Saturday星期六 Sunday星期天 weekend周末 五、月份（months） Jan. (January)一月 Feb.（February）二月 Mar.(March)三月 April四月 11
May五月 June六月 July七月 Aug.(August)八月 Sept.(September)九月 Oct.(October)十月 Nov.(November)十一月 Dec.(December)十二月 六、季节（seasons） spring春 summer夏 fall/autumn秋 winter冬 七、方位（directions） south南 north北 east东 west西 left 左边 right右边 八、患病（illness） have a fever发烧 hurt疼痛 have a cold感冒 have a toothache牙疼 have a headache头疼 have a sore throat喉咙疼 九、数词（numbers） ten十 twenty二十 thirty三十 forty四十 fifty五十 sixty六十 seventy七十eighty八十 ninety九十 hundred百 forty-two四十二 one/a hundred and thirty-six一百三十六 22
、 小学英语日常交际用语 一、日常问候和答语 1. Hello/ Hi你好。 3. Good morning/ afternoon/evening. 早上/下午/晚上好。 4. How are you(this morning/afternoon/evening)? 你今天早晨/下午/晚上好吗？ 5. Fine, thank you/ thanks. 我很好，谢谢。 6. Not bad, thank you. 不错，谢谢。 7. How do you do? 你好。 8. Nice to meet /see you. 很高兴认识/见到你。 二、告别、祝福和答语 1. Goodbye/Bye . 再见 2. See you! (See you later!)再见，回头见。 3. Good night. 晚安。 4. Happy birthday! 生日快乐！Thank you!谢谢！ 5. Happy New Year! 新年快乐！Happy New Year!/ The same to you!(大家共同的节日) 6. Happy Children’s Day!Happy Wome n’s Day! 7.Merry Christmas! 圣诞快乐！ 三、介绍和谈论人物 1. My name is…/ I’m… 我的名字是…/ 我名叫… 2. This is Miss/ Mr/ Mrs… 这位是…小姐/先生/女士。 3. This is my friend. 这是我的朋友。
4. He/ She is …他是/她是… 四、询问 人：1)姓名 1. What’s your name, please? 你的名字是什么? My name is … 2. What’s his/her/its name? 她/他/它叫什么名字？Her/His/Its name is …2）年龄 1.How old are you? 你多大了？I’m… 2. How old is he/she/it? 她/他/它多大？She /He/ It is … 3) 生日 1．When is your /his/her birthday? It’s July 1st. 4) 出处 1. Where is/ are ….from?She is from American. 她来自美国。 2. Wh ere do/does… come from?She is from American. 她来自美国。 5) 人物 1. Who is he ? He is my brother. 他是我弟弟。 6）职业 1. What is he? He is a doctor. 他是医生。 2. What does he do? He is a doctor. 3. What’s his job?He is a doctor. 7）外貌 1. What is he like? He is short and thin. 他很矮很瘦。 8) 喜好 1. What do/does he like? He likes English. 2. Do/does …like English?Yes, he does/ No, he doesn’t. 9) 事情 1. What’s the matter with you? 你怎么啦？I have a cold.我感冒了。