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二、英语情景对话（一）餐厅用语1 Welcome to our restaurant.欢迎到我们饭店。
2 Do you have a reservation, sir?先生有预定吗？3 This way ,please.这边请。
4 Here ‘s the menu.这是菜单。
5 Are you ready to order now?现在可以点菜了吗？6 I will come soon to take your order.我马上给您点单。
7 Would you like tea or coffee?茶还是咖啡？8 What can I do for you?需要我帮忙吗？9 It look good, smells good and tastes good.这菜色香味俱全10 May I take this plate away?我可以把这个盘子撤走吗？11 What kind of sauce would you like?您要什么调料。
12 Would you like one glass of red wine with your steak?您牛排需要配杯红酒吗？13 Would you like a vegetable salad or a fruit salad?您是要蔬菜沙拉还是水果沙拉?14 The food is best eaten while hot.这菜要趁热吃。
15 Please enjoy your meal.请慢慢享用。
16 It’s our chef’s recommendation.这是我们厨师长拿手菜。
17 I beg your pardon?对不起。
18 Do you think the soup is tasty?这汤怎么样？19 What’s your opinion of our service?您对我们服务有什么意见？20 What would you like for dessert?甜点需要什么呢？21 Is everything all right with your meal?您对菜还满意吗？22 Service hours are from 7:00 to 9:00 for breakfast.早餐供应时间早晨7点到9点。
饭店基础用语１００句1. How do you do?您好。
（初次会面问候语）2. I am very glad to meet you here.在这儿见到您很高兴。
（说完How do you do?即可以此句寒暄）3. This is Merchantel. May I help you?这是广电国际酒店，我可以帮您忙吗？4. Welcome to Merchantel.欢迎到广电国际酒店来。
5. How are you?您好吗？（第二次见到客人时，即可用这句话）6. I am fine, thank you.我很好，谢谢。
（问候客人时，客人有时会反问：How about you? 或And you? 你怎么样？）7. I am fine, too, thank you.我也很好，谢谢。
（客人反问“你怎么样？”时用此句答）8. Did you have a nice trip?旅途上好吗？（用于旅行团客人刚抵达饭店时的寒暄用语，客人一般回答：Very good, thank you. 很好，谢谢。
）9. I am very glad to hear it.我很高兴听你这么说。
（当客人说自己旅途不错时，用这句应答）10. Good morning (afternoon,evening), ladies and gentlemen.女士们，先生们，早上（下午、晚上）好。
11. Good night, sir.晚安，先生（晚上与住店客人分别时，说这句话）。
12. Thank you, madam.谢谢您，女士。
13. You are welcome.不用客气，不用谢。
14. I’m sorry.很抱歉，对不起。
15. That’s all right.没关系。
16. After you, please.您先请。
（请客人先进客梯）17. May I come in?我可以进来吗？18. Come in, please.请进。
饭店服务员常用英语口语集团标准化工作小组 [Q8QX9QT-X8QQB8Q8-NQ8QJ8-M8QMN]饭店服务员常用英语口语1、What?kind?of?rooms(foods)?would?you?like?to?have您需要什么样的房间（吃什么样的菜）2、Here?is?a?brochure?of?our?hotel?and?tariff.这是介绍我们饭店的小册子和价目表。
3、We'll?give?you?a?10%(ten?percent?)?discoun t.?我们给您九折优惠。
4、We'll?offer?tour?guides?complimentary?brea kfasts.?我们给陪同提供免费早餐。
5、We?accept?your?terms.?我们接受您的条件。
6、May?I?introduce?myself?让我介绍我自己。
7、May?I?present?you?a?litter?souvenir?请接受我们的一点小纪念品。
8、Let's?drink?to?our?friendship!?为我们的友谊干杯！9、Let?me?propose?a?toast?to?the?health?of?ou r?guests!?建议为在座客人的健康干杯！10、Cheers!(Bottoms!)?干杯！11、How?do?you?like?Chinese?food?您喜欢中国菜吗12、What?do?you?think?of?our?service?您对我们的服务有什么意见13、Thank?you?for?your?comments(compliment,?su ggestions).?谢谢您给我们提的意见（赞扬、建议）14、I'm?afraid?it's?against?the?hotel's?regula tions.?这是违反饭店规章制度的。
餐厅服务员常用英语口语简单
在餐厅工作的服务员是直接与客人接触的重要角色，掌握
一些常用的英语口语可以有效地提升工作效率，改善客户体验。
下面是一些常用的餐厅服务员英语口语：
接待客人
1.欢迎客人：Welcome to our restaurant!
2.询问客人几位：How many are in your party?
3.引导客人入座：Please follow me to your table.
点菜
1.询问客人是否准备好点餐：Are you ready to order?
2.推荐特色菜：Our chef’s special today is…
3.询问客人想要什么饮料：What would you like to
drink?
服务过程
1.询问客人是否需要帮助：Is everything okay with
your meal?
2.更换餐具：I’ll bring you fresh utensils right away.
3.询问客人是否需要加菜：Would you like to order
anything else?
结账
1.递上账单：Here is your bill.
2.询问客人支付方式：How will you be paying today?
3.感谢客人光临：Thank you for dining with us today.
以上是一些常用的餐厅服务员英语口语，希望能帮助你在
工作中更加流利地与客人交流，提升服务质量。
饭店里常用的英语常用语您什么时间需要这张餐桌呢？◆A table for two?你们是两个人吗？◆ For how many?几个人？◆ You can sit where you like.您可以随便坐。
◆Is this table suitable?这张桌子合适吗？◆ The waitress will be here in a few minutes. 服务员马上就来。
◆I’m sorry, there aren’t any tables left now.对不起，没有空桌子了。
◆I’m sorry,the restaurant is full now.对不起，现在餐厅已坐满。
◆We can seat you in twenty minutes.二十分钟后才能安排您入座。
◆Do you have a reservation, sir?先生，您预订了吗？◆Would you come with me, please?请跟我来，好吗？◆ Could you please come with me,please? 请随我来，好吗？◆Please step this way.这边请。
◆ Would you like to sit near the window?您喜欢靠窗坐吗？◆ Where would you like to sit?您希望坐在哪儿呢？◆I’ll be with you in a minute.我马上就来。
◆Would you mind sitting here in the corner?靠角坐您不介意吧？◆ We are open from 6 in the morning to 11 in the evening. 我们的营业时间是从早上6：00到晚上11：00。
◆We serve 24 hours.我们24小时营业。
◆ We are open round the clock.我们昼夜营业。
饭店工作常用英语180句欢迎和问候语1. Good morning (afternoon，evening)，sir(madam)．早上（下午，晚上）好，先生（夫人）。
2. How do you do? 您好！(初次见面)How do you do? 您好！Glad to meet you.很高兴见到您！3. How are you? 您好吗?Fine，thanks．And you? 好的。
谢谢。
您呢?4. Welcome to our hotel(restaurant，shop). 欢迎到我们宾馆（餐厅，商店）来。
5. I hope you will have a most pleasant stay in／at our hotel. 愿你在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us. 希望您在我们宾馆过愉快（客人刚入店时）。
I hope you enjoy your stay with us. 希望您在我们宾馆过得愉快（客人在饭店逗留期间）。
I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快（客人离店时）。
7. Have a good time！祝您过得愉快！电话用语8. Good morning．This is …… (岗位)，……（姓名)is speaking．May I help you?早上好，这是……部门，我是……。
我能帮您什么吗?9. Sorry，I've dialed the wrong number．对不起，我拨错号了。
10. May I speak to your General Manager? 能和你们总经理说话吗?11. Sorry，he is not in at the moment．对不起，他现在不在。
12. Would you like to leave a message? 你要留口信吗?13. Pardon? I beg your pardon? 对不起，请再说一遍，好吗?祝贺语14. Congratulations! 祝贺您！15. Happy birthday! 生日快乐！16. Happy New Year! 新年快乐！17. Merry Christmas! 圣诞快乐！18. Have a nice holiday! 生日快乐！19. Wish you every success! 祝你成功！20. Drink to your health! (success，victory)．为了你的健康(成功，胜利)干杯！感谢和答应语21. Thank you(Very much)．谢谢您(非常感谢)22. Thank you for your advice/information／help．感谢您的忠告(信息，帮助)23. It's very kind of you．谢谢，您真客气。
二、英语情景对话（一）餐厅用语1 Welcome to our restaurant.欢迎到我们的饭店。
2 Do you have a reservation, sir?先生有预定吗？3 This way ,please.这边请。
4 Here ‘s the menu.这是菜单。
5 Are you ready to order now?现在可以点菜了吗？6 I will come soon to take your order.我马上给您点单。
7 Would you like tea or coffee?茶还是咖啡？8 What can I do for you?需要我的帮忙吗？9 It look good, smells good and tastes good.这菜色香味俱全10 May I take this plate away?我可以把这个盘子撤走吗？11 What kind of sauce would you like?您要什么调料。
12 Would you like one glass of red wine with your steak?您的牛排需要配杯红酒吗？13 Would you like a vegetable salad or a fruit salad?您是要蔬菜沙拉还是水果沙拉?14 The food is best eaten while hot.这菜要趁热吃。
15 Please enjoy your meal.请慢慢享用。
16 It's our chef's recommendation.这是我们厨师长的拿手菜。
17 I beg your pardon?对不起。
18 Do you think the soup is tasty?这汤怎么样？19 What's your opinion of our service?您对我们的服务有什么意见？20 What would you like for dessert?甜点需要什么呢？21 Is everything all right with your meal?您对菜还满意吗？10/ 122 Service hours are from 7:00 to 9:00 for breakfast.早餐供应时间早晨7点到9点。
饭店英语常用交流用语饭店交流用语欢迎和问候语：1、Good morning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人）。
2、How do you do?您好！（初次见面）Glad to meet you .很高兴见到您。
3、How are you?您好吗？Fine , Thanks . And you ?很好，谢谢。
您好吗？4、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7、Have a good time!祝您过得愉快！电话用语：8、**hotel , housekeeping . Can I help you?**饭店，客房部。
请问我有什么可以帮助你的？9、Sorry , I’ve dialed the wrong number .对不起，我拨错号了。
10、May I speak to your ＸＸＸ能和你们XXX说话吗？11、Sorry , he is not in at the moment .对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？祝贺语：13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much) .谢谢您（非常感谢）。
餐厅英文话术在餐厅工作时，良好的英文沟通能力对于与客人交流至关重要。
下面是一些常用的餐厅英文话术，帮助您提升与客人沟通的效率和愉快度。
1. 迎接顾客•Good evening, welcome to our restaurant.晚上好，欢迎光临我们的餐厅。
•Do you have a reservation?您预订了吗？•How many in your party?你们几位？•May I take your coat?我可以帮您拿外套吗？2. 为客人介绍菜单•Here is the menu.这是菜单。
•Our specials tonight are…今晚的特色菜是…•Can I help you with some recommendations?我可以推荐几道菜给您吗？•Do you have any dietary restrictions?您有饮食禁忌吗？3. 接受客人点餐•What would you like to drink?您想要喝什么？•Are you ready to order?您准备好点菜了吗？•How would you like your steak cooked?您的牛排要几分熟？•Is there anything else I can get for you?我还能为您做些什么？4. 确认订单•So, to confirm, you would like…确认一下，您需要的是…•Is everything to your satisfaction?一切还满意吧？•I will put your order in right away.我会立刻把您的订单送进厨房。
5. 递送食物•Here is your food. Enjoy your meal.这是您的食物。
请慢用。
•Can I get you anything else?我可以再给您拿些什么吗？•How does everything taste?一切还好吗？•Do you need any condiments?您需要调味品吗？6. 结账•Can I bring you the check?我可以给您结账了吗？•Would you like to pay by cash or card?您要付现金还是刷卡？•Thank you for dining with us.谢谢您光临我们的餐厅。
餐馆英语常用对话1. 寻问餐厅到国外游玩，品尝当地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。
此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做建议。
是否可介绍一家附近口碑不错的餐厅? Could you recommend a nice restaurant near here?我想去一家价位合理的餐厅。
I want a restaurant with reasonable prices.我想去一家不会吵杂的餐厅。
I'd like a quiet restaurant.我想去一家气氛欢乐、活泼的餐厅。
I'd like a restaurant with cheerful atmosphere.是否可建议这一类的餐厅? Could you recommend that kind of restaurant?此地餐厅多集中在那一区? Where is the main area for restaurants?这附近是否有中国餐厅? Is there a Chinese restaurant around here?这附近是否有价位不贵的餐厅? Are there any inexpensive restaurants near here?你知道现在那里还有餐厅是营业的吗? Do you know of any restaurants open now?我想尝试一下当地食物。
I'd like to have some local food.最近的义大利餐厅在那里? Where is the nearest Italian restaurant?2. 餐厅预约享受异国美食是出国旅游的乐趣之一，若已打听好何处有美味，不妨在出发前先打电话询问是否需订位，以免兴冲冲的出门，却碰上餐厅客满的情况。
电话预约时，一定要详细告知餐厅预约时间、人数与名字，并且询问清楚是否需着正式服装，以免届时失礼。
饭店点餐英语口语对话实用的饭店点餐英语口语对话对于外出旅游到餐厅吃饭的人来说，学会餐厅点餐的英语口语尤为重要。
以下是一些与餐厅点餐相关的英语口语，喜欢就多多店铺，有更多精彩内容等你来。
饭店点餐英语口语对话一、点套餐Please give me this one. 请给我来这个。
We want two number eights, please. 我们要两份第八套餐。
二、随意点餐May I have a menu, please?我可以看菜单吗?Could you tell me how this thing is cooked?能否告诉我这道菜是怎么做的?Lobster? It is steamed and served with our special sauce.龙虾?蒸过后加上本店特制的调味料。
Is it good?好吃吗?Sure. It is a most popular dish.当然，很受欢迎的。
I think I will try some lobster, and give me some green salad together. 我想我来点儿吧。
再给我一份蔬菜沙拉。
We have three dressings for salad. Which one would you like?我们有三种沙拉调味汁，您要哪种?What kind do you have?你们有什么?We have Italian, French and Thousand Island. 有意大利，法国和千岛的。
Make it French please. 给我法式的吧。
三、如果对当地的菜肴不熟悉，通常先询问：What is the specialty of the restaurant?这家店的招牌餐是什么? Do you have any special meals today?今天有什么特餐吗?What would you recommend?I prefer something light.我想来点清淡些的，你能推荐什么吗?四、可以让同来的人替你点菜，或者要重复的：I will leave it to you.我让你来点。
餐厅服务员常用英语口语
在餐厅工作的服务员需要具备一定的英语口语能力，以便与客人进行沟通和交流。
下面是一些餐厅服务员常用的英语口语：
迎接客人
•Welcome to our restaurant! 欢迎光临我们的餐厅！
•How many in your party? 你们几位？
•Right this way, please. 请这边走。
接单
•What would you like to order? 请问您想点什么？
•Would you like to have a look at the menu? 您要看看菜单吗？
•Any drinks to start? 先来点饮料吗？
服务
•How is everything? 是否一切满意？
•Can I get you anything else? 还需要别的吗？
•Enjoy your meal! 祝您用餐愉快！
结账
•Are you ready for the bill? 您准备好付账了吗？
•Here is your receipt. 这是您的收据。
•Thank you for dining with us! 感谢您光临！
道歉和感谢
•I’m sorry fo r the inconvenience. 很抱歉给您带来不便。
•Thank you for your patience. 感谢您的耐心等待。
•We appreciate your visit. 我们感谢您的光临。
以上是餐厅服务员常用的英语口语，希望对您有所帮助。
饭店英语口语简短对话【四篇】【篇一】饭店英语口语简短对话What can I do for you, sir?先生，您要来点什么?What have you got this morning?今天早上你们这儿有什么?Fruit juice, cakes and refreshments, and everything.水果汁、糕点、各种茶点等等，应有尽有。
I’d like to have a glass of tomato juice, please.请给我来一杯西红柿汁。
Any cereal, sir?要来点谷类食品吗，先生?Yes, a dish of cream of wheat.好的，来一份麦片粥。
And eggs?还要来点鸡蛋什么的吗?Year, bacon and eggs with buttered toast. I like my bacon very crisp.要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。
How do you want your eggs?您喜欢鸡蛋怎么做?Fried, please.煎的。
Anything more, sir?还要什么别的东西吗，先生?No, that’s enough. Thank you.不要了，充足了。
谢谢。
【篇二】饭店英语口语简短对话W： Goodmorning, sir. Welcome to our restaurant. Have you made a reservation with us?早上好，先生，欢迎光临本店。
请问有没有预定?G：No,I haven’t reserved in advance.没有，我们事先没有预定。
W： Sohow many guests are there in your party? 那么请问几位?G： Weneed a table for four.我们要一张四人位的台。
W：Certainly. Come this way, please. Will this table be all right?好的，这边请。
关于饭店的英语口语对话【篇一】关于饭店的英语口语对话A：Hello. I understand you are interested in hiring our function hall.你好，我知道你对租用我们的功能大厅很感兴趣。
B：Yes, that is correct. I am planning a wedding party.是的，很对。
我正打算举办婚礼。
A：How many guests will you have?你们会有多少客人?B：We will have about 250 guests.我们大概有250人。
A：The function hall will be perfect, it can hold 300 people.这个功能大厅非常合适，它能容纳300人。
B：Great. What facilities do you have?太好了，你们有什么设备呢?A：We have a bar which can stay open as long as you need it.我们有一个酒吧，只要你们需要，它能够一直营业。
B：Are the prices good?价钱实惠吗?A：The prices are very reasonable.价钱非常合理。
B：What else?别的呢?A：We have a dance floor and we can provide a DJ who will play the songs of your choice.我们有一个舞池，我们还能够提供一个音乐节目主持人，播放你们选的音乐。
B：Can you provide a band if we want live music?如果我们想要现场音乐，你们能提供乐队吗?A：Yes, we can provide a band for people to dance to.能够，我们能够提供一支乐队让大家跳舞。
饭店英语交流用语·销售用语1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？2、Here is a brochure of our hotel and tariff.这是介绍我们饭店的小册子和价目表。
3、We'll give you a 10%(ten percent ) discount.我们给您九折优惠。
4、We'll offer tour guides plimentary breakfasts.我们给陪同提供早餐。
5、We aept your terms.我们承受您的条件。
6、May I introduce myself?让我介绍我自己。
7、May I present you a litter souvenir?请承受我们的一点小纪念品。
8、Let's drink to our friendship!为我们的友谊干杯！9、Let me propose a toast to the health of our guests! 建议为在座客人的安康干杯！10、Cheers!(Bottoms!)干杯！11、How do you like Chinese food?您喜欢中国菜吗？12、What do you think of our service?您对我们的效劳有什么意见？13、Thank you for your ments(pliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。
14、I'm afraid it's against the hotel's regulations. 这是违反饭店规章制度的。
15、In our hotel we don't aept tips.我们饭店是不收小费的。
It's our pleasure to serve our guests well.我们为能为客人效劳好而感到快乐。
饭店英语口语简短对话1.关于去餐馆吃饭的英文简短对话弗兰克：小王，你喜欢喝什么酒？王晓红：我们先喝点茅台怎么样？弗兰克：好主意！凯瑟琳，你一起来好吗？凯瑟琳：当然.人越多越高兴.弗兰克：王晓红：凯瑟琳：吃点烤牛肉，用约克夏布丁配着吃，请随便吃菜. 王晓红：才好极了.您真是一个了不起的厨师.弗莱克：这里面也有我一份功劳.布丁是我做的.Frank:What would you like to drink,Xiao Wang?Wang:Why don’t we start off with a little Mao-tai?Frank:Great idea!Catherine,will you join us?Catherine:I certainly will.The more,the merrier.Toyour health!Frank:To your health!Wang:And to yours!Catherine:Have some of this roast beef and some Yorkshire pudding to go with it.Help yourself to vegetables.Wang:This is marvelous.What a wonderful cook you are.Frank:Some of the credit should go to me.I made thepudding!2.在饭店,英语三人简短对话A: What can I do for you, sir？先生，您要来点什么？B: What have you got this morning？今天早上你们这儿有什么？A: Fruit juice, cakes and refreshments, and everything. 水果汁、糕点、各种茶点等等，应有尽有。
B: I’d like to have a glass of tomato juice, please. 请给我来一杯西红柿汁。
饭店交流用语欢迎和问候语：1、Good morning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人）。
2、How do you do?您好！（初次见面）Glad to meet you .很高兴见到您。
3、How are you?您好吗？Fine , Thanks . And you ?很好，谢谢。
您好吗？4、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7、Have a good time!祝您过得愉快！电话用语：8、**hotel , housekeeping . Can I help you?**饭店，客房部。
请问我有什么可以帮助你的？9、Sorry , I’ve dialed the wrong number .对不起，我拨错号了。
10、May I speak to your ＸＸＸ能和你们XXX说话吗？11、Sorry , he is not in at the moment .对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？祝贺语：13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much) .谢谢您（非常感谢）。
20、Thank you for your advice (information , help) 感谢您的忠告（信息、帮助）。
21、It’s very kind of you .谢谢，您真客气。
22、You are welcome .不用谢。
23、Not at all.不用谢。
Don’t mention it .不用谢。
24、It’s my pleasure .非常高兴为您服务。
(With pleasure.)(My pleasure.)25、I am at your service .乐意为您效劳。
26、Thank you for staying in our hotel.感谢您在我们酒店下榻。
27、I’m sorry .很抱歉。
28、Excuse me .对不起。
29、I’m sorry ,It’s my fault.很抱歉。
那是我的过错。
30、Sorry to have kept you waiting .对不起，让您久等了。
31、Sorry to interrupt you .对不起，打扰您了。
32、I’m sorry about this.对此表示抱歉。
33、I apologize for this.我为此道歉。
34、That’s all right.没关系。
35、Let’s forget it.算了吧。
征询语：36、Can(May)I help you?我能帮您什幺吗？Yes, please.好的。
37、What can I do for you .我能为您干点什幺？38、Is there anything I can do for you ?有什幺能为您效劳的吗？39、Just a moment , please.请稍等一下。
40、May I use your phone?我能借用您的电话吗？Certainly.当然可以。
Yes, of course .当然可以。
指路用语:41、Go upstairs/downstairs.上楼/下楼。
42、It’s on the second (third) floor .在二（三）楼。
43、Excuse me.对不起。
Where is the washroom／bathroom /restroom/elevator? 请问盥洗室/卫生间／电梯在哪儿？This way ,please.请这边走Turn left /right.往左转/右转。
45、It’s in the lobby near the main entrance.在大厅靠近大门。
46、It’s in the basement at the end of the corridor.在地下室走廊尽头。
提醒用语：47、Mind/(Watch)your step.请走好。
48、Please be careful.请当心。
49、Please don’t leave anything behind.请别遗忘您的东西。
50、Don’t worry.别担心。
51、Take it easy.放心好了。
52、Please don’t smoke here.请不要在这边抽烟。
告别语：53、Goodbye.再见。
54、See you later.再见。
55、Good night .晚安。
56、See you tomorrow.明天见。
57、Goodbye and thank you for coming.再见，谢谢您的光临。
58、Goodbye and hope to see you again.再见，希望再见到您。
59、Have a nice trip!一路平安！60、Wish you a pleasant journey! Good luck!祝您旅途愉快！祝您好运！客房部6、Housekeeping .May I come in?客房服务员，我可以进来吗？7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.我希望没有打扰您。
9、One moment ,madam. I’ll bring them to you right away .等一会儿，夫人。
我马上送来。
10、I’ll send for an electrician( doctor , ……)我给您请电工（大夫……）。
11、This is Tai restaurant／Chinese restaurant/coffee shop/lobby bar 这是泰餐厅/中餐厅／咖啡厅／大堂吧12、What would you like to laundry or dry clean?您要湿洗还是干洗？13、Would you like to have any sugar?您用餐时要点糖吗？14、Service hours are:（餐厅）供应时间是：7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。
11:30a.m.to1: 30p.m.for lunch.午餐11点半到1点半。
6:30p.m.to 8:30p.m.for dinner.晚餐6点半到8点半。
15、Here is the bill. Please sign it.这是您的帐单，请签字。
公关用语：6、May I introduce myself?让我介绍我自己。
7、May I present you a litter souvenir?请接受我们的一点小纪念品。
8、Let’s drink to our friendship!为我们的友谊干杯！9、Let me propose a toast to the health of our guests!建议为在座客人的健康干杯！10、Cheers!干杯！(Bottoms!)征求意见用语：11、How do you like Chinese food?您喜欢中国菜吗？12、What do you think of our service ?您对我们的服务有什幺意见？13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。
14、I’m afraid it’s against the hotel’s regulations.这是违反饭店规章制度的。
15、In our hotel we don’t accept tips.我们饭店是不收小费的。
It’s our pleasure to serve our guests well.我们为能为客人服务好而感到高兴。
Thank you all the same.然而，还是要谢谢您。
16、I’m afraid you’ll have to pay for the damage.我想你需要赔偿。
17、Thank you for telling us about it.谢谢您告诉我们I’ll look into the mater right away.我马上去处理这件事情。
18、I’m sure you it wont happen again.我保证此类事情不会再发生。
19、Please don’t worry ,sir (madam)先生（夫人），请不必担心。
I will send someone up to your room right away.我马上派人到你的房间去。
20、I can’t guarantee anything ,but I’ll try my best.我不能保证，但我会尽力而为。
21、What can I show you.您要买什幺？22、How do you like this fashion (color ,size ,design )?您喜欢这种款式（颜色、尺寸、图案）吗？23、The extra large size of this color is out of stock.这种颜色的特大号已经卖完了。
