3.2019山东省赛导游服务赛项英语口语测试题库
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第一题导游人员的定义?导游员应该具备的基本素质有哪些?What is the definition of a tour guide and what basic qualities should a tour guide have?(1)A tour guide is a person who has acquired a tour guide certificate(证书)and is assigned by a travel agency to escort tourists on their travels, providing them with commentary and guiding service as well as other travel services.(2)a. moral character 良好的品质b. profound knowledge 渊博的知识c. sound ability 较强的能力d. proficient skills 较高的技能e. healthy body 健康的身体f. decent appearance 端庄的仪表第二题导游人员的基本职责是什么?List the basic tasks of a tour guide.(1)Arrange the itinerary(路线)of visits and sightseeing according to the contract(合同)signed between the travel agency and the tourists.(2)Guide the tourists to and around the sites and introduce them Chinese culture andthe local tourism resources.(3)Arrange for meals, accommodation, transportation, shopping and entertainment,and ensure the personal safety of tourists and the security of their property.(4)Answer tourists’ questions patiently and help them solve their problems during thejourney.(5)Report tourists’opinions and suggestions to the travel agency and, if necessary,help to arrange meetings for on-tour feedback.第三题导游员应该怎样熟悉接待计划?How does a tour guide get to know a reception plan?(1)The tourist group survey(旅游团概况): 1.客源地the name of the travel agencythat organizes the group in its source origin, nationalities, languages, name of the tour leader;2.组团社name of the travel agency, name and cell-phone number of national guides;3.旅游团name, number and standard of fees of the tourist group.(2)Members’ situation of the tourist group(旅游团成员情况): the total number人数, names, sex性别, occupations职业and religions宗教信仰.(3)Traveling route and the transportation(旅游路线和交通工具): the wholeroute of this group全程路线, places of departing and entering出入境地点, transportation交通工具and so on. The number, time and place of the vehicles they use while the tourists are arriving and leaving.抵离本地时所乘交通工具的班次、时间和地点。
英语口语参考题(高校组一、中式铺床题型一中译英1. 您希望我们什么时候为您打扫房间呢?(What time would you like us to clean your room?2. 枕套脏了,请换一下好吗?(The pillowcases are dirty. Could you change them for me?3. 如果您着急,我们有 2小时的加急洗衣服务。
(If you are in a hurry, we have a two-hour express laundry service.4. 我们可以在 4小时内送回您的洗衣,加收 50%的额外费用。
(We can deliver your laundry within 4 hours at a 50% extra charge. / We can deliver your laundry within 4 hours, but we charge 50% more.5. 我们提供不同种类的服务,如水洗、干洗、熨和缝补。
(We have different services such as washing, dry-cleaning, ironing and mending.6. 我想把我的笔记本电脑存放在酒店的保险柜里。
(I would like to store my laptop in one of your safe-deposit boxes.7. 能派人来修理一下窗户吗?(Could you get a repairman to fix the window?8. 2135房间的浴缸坏了,请派人来修理一下好吗?(The bath tub in Room 2135 is out of order/service, Could you please send someone to repair/fix it?9. 水龙头一晚上都在滴水。
2019年全国导游资格考试口试200问英语翻译版一、导游规范知识问答及参考答案1、按业务范围区分,导游人员可分为哪几类?分为四类,分别是:(1)出境旅游领队人员;(2)全程陪同导游员:(3)地方陪同导游员;(4)旅游景区讲解员How many categories of tour guides are there according to the business domain?The tour guides can be divided into four categories.They are:(1).Outbound(['aʊtbaʊnd]出国的)Tour Leader(2).National guide(3).local guide(4).Scenic([ˈsinɪk]adj.风景名胜的)guide2.熟悉团队是导游人员带团的第一步,它主要包括哪几方面的内容?主要包括三方面内容:(1)熟悉团员情况;(2)熟悉团队特点;(3)熟悉接待计划和行程特点。
For tour guides,to be familiar([fə'mɪljɚ]熟悉的)with the team is the first step of tour guiding.What are the main contents?The main contents include:(1).To be familiar with the team members(2).To be familiar with the characteristics of the team(3).To be familiar with the reception program and trip characteristics3.在旅游团抵达的前一天,导游人员应主要落实哪些接待事宜?(1)与协作旅行社计调人员联系;(2)联系旅游车辆,确定接站时间;(3)核实团队住房及用餐预订情况;(4)掌握各种联系电话。
长沙商贸旅游职业技术学院技能竞赛2014年导游大赛英语口试问答题库(本英语口语问答试题以及即兴英语演讲各十大题,均由赛前抽签决定任选一题回答,中英文题目可提前公示给参赛选手,但标准答案保留.)一、口语问答题库1、把客人从机场接到后送往酒店的途中,请你致辞欢迎他们,内容应包括介绍自己、司机及下榻的酒店。
范文:欢迎大家来到长沙.请允许我作自我介绍,我是你们的全程陪同,我叫XX。
我来自中国国际旅行社.前面开车的是王师傅,他有多年的驾驶经验。
现在我们要去的是即将下榻的酒店——华天大酒店。
希望你们在长沙能玩的愉快.1、 Please make the Welcome Speech to the tourists on theway from the airport to the hotel. The contents include the introduction of yourself , the driver and the hotel 。
Model : Ladies and gentlemen, welcome to Changsha of Chi na 。
First , please give me a change to introduce myself . I am the national guide .My name is … I come from the China International Tour Agency 。
The driver serve for us is Mr。
Wang , he is a man of rich experiences of dri ving 。
Now we are going to the hotel named ____Huatian Ho tel 。
I hope you will have a good time in Changsha 。
《导游英语口语》试卷1及参考答案一、翻译单词及词组(15*2’)1.海关2. 护照3.移民4. 违禁品5. 免税的6.需纳税的7. 合作8. Registration9. Standard 10. Denomination11. Convenient 12. Room rate 13. Service charge14. Peak season 15. Look forward二、选择题(20*2’)1. I happen ______ have my notebook with me .A. InB. ThatC. To2. Now type _____ your names , date and seat .A. InB. ToC. At3. The line is busy, I can’t ______ through.A. GoB. GetC. /4. The exhibition tickets are always sell _____.A. InB. TooC. Well5. There must be a lot of business events ______ on in the city every year,right ?A. GoB. GoingC. Went6. Do I need pay a certain amount of money ______ the reservation ?A. ToB. ForC. In7. What address shall we send the tickets _______ ?A. /B. AtC. To8. The couple are not used _____ Chinese food.A. ToB. InC. /9. I’d like to book a room _____ an American couple.A. ToB. ForC. Give10.Everything here is different ______ what we were told in states.A. OfB. FromC. To11.Please be sure not _____ leave anything behind .A. /B. ForC. To12.Your room is _____ the top floor, having a very good view.A. AtB. OnC. In13.You will have plenty ____ time to see the interesting placeA. OfB. OffC./14. Shall I help you _____ your luggage ?A. ToB. HaveC. With15. The others are all ______ personal use.A. OfB. ForC. To16. Food and flowers are not allowed _____ be brought in.A. ToB. ForC. Of17. Would you mind ______ this suitcase ?A. OpenB. To openC. Opening18. What’s the purpose _____ your visit ?A. OffB. OfC. To19. Your visa will be valid _____ 20 days.A. AtB. ForC. In20. We’ll probably have to apply _____ a short extension.A./B. ToC. For三、写出你所知道的分类(5*2’)1. Class of seat _____, ______, _______.2. Type of seat _____ and ______.3. Type of flight _______ and ________4.Time of flight _______ and ______5. Type of ticket _______ and ______四、翻译(10*2’)1. What type of room would you like ,single room or double room ?2. Do you thin a k there’s a room available ?3. Are you a frequent flyer with Air China ?4. Which class do you prefer , Economy or Business ?5. I’d like to change 1,000 US dollars.6. 你好了没有?7. 飞机什么时候起飞?8. 我们提供24小时服务。
导游英语口语测试省赛题库最新版导游英语口语测试题库(40题)Dialogue 1As a local guide Xiao Li, you are picking up your group from the US led by Mr. Smith. You are holding a welcome sign with “Smith” and your company’s name on it. Your dialogue will include the following points:A. Greetings.B. Ask if the group is led by Mr. Smith.C. Inquire details concerned.Dialogue 2Suppose you are a tour guide, after identifying your group, you find that one of the guests got one piece of his luggage lost and looks very anxious. You try to help him get it back. Your dialogue will include the following points:A. Soothe the guest.B. Ask for the details about the luggage: size, color, material etc..C. Try to contact the concerned department of the airport.Dialogue 3The tour leader demands to change to a better hotel, and declares that he has booked one nearby. Perform as a local guide to make a dialogue with him. Your dialogue will include the following points:A. Make sure the reason for changing.B. Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue 4The tourist is interested in Chinese paper-cut and wants to buy some pieces as souvenir. You are the tour guide and introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Recommend some souvenir shops.C. Answer the relevant questions.Dialogue 5A member of an inbound group asks to withdraw from the tour for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reason of withdrawing.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 6As a local guide,your guests want to taste some local snacks and ask for your advice. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to find the genuine snacks.Dialogue 7Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before they begin the tour. Your dialogue will include the following points:A. Remind the tourists of things to take with them.B. Give advice about how to relax and enjoy themselves on the seashore.C. Forbid any swimming without permission.D. Tell the group the time of gathering .Dialogue 8It is the first meal time. When eight dishes with a soup as stipulated in the contract are served, two tourists tell Mr.Wang, the local guide, that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour. Act as Mr. Wang to make a dialogue with them. Your dialogue will include the following points:A. Tell the tourist that you will confirm with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 9As a local guide, you are on the way to scenic spot with a group. Today you will attend the Water-splashing Festival of Dai People. The tourists seem to be quite interested in it. Your dialogue will include the following points:A. Introduce the Dai People.B. Introduce the traditional Water-splashing Festival.Dialogue 10A tourist from the UK in Mr. Zhang’s group wants to buy a jade carving in a designated store for tourists, but he notices a flaw in the carving and it is the only one left in the store. The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK. Act as Mr. Zhang to make a dialogue with the guest. Your dialogue will include the following points:A. Refuse first.B. If it is hard to refuse, report to the superior for instructions.C. Get enough money from the tourist for purchasing andshipping.As a local guide, you are on the way to visit Suzhou Gardens. The tourists seem to be quite interested in them. Your dialogue will include the following points:A. Introduce the characteristics of Suzhou Gardens.B. Introduce some representative Gardens in Suzhou.C. Answer any questions asked by the tourists.Dialogue 12Perform as a tour leader to call Shanghai Hotel for the first time to reserve meal for your tour group. Your dialogue will include the following points:A. Tell the receptionist who you are.B. Give detailed information of your tour group.C. Ask for a special food arrangement for some vegetarians.Dialogue 13In the end of lunch, two tourists ask the tour guide about when and where to go shopping. Act as the tour guide to make a dialogue with the following points:A. Tell the tourists this afternoon is free time for them.B. Tell them your tour is a no-shopping tour.C. Introduce some souvenir shops inside and outside the hotel. Dialogue 14Suppose you are the local guide and one of your guests tell you that his luggage is lost. Your dialogue will include the following points:A. Ask the guest to calm down.B. Inquire the details.C. Offer the solutions.Suppose you are a tour leader. Some tourists would like to watch the performance of Impressions of the West Lake in theevening. Your dialogue will include the following points:A. Tell these tourists that they should pay for the performance by themselves.B. Suggest that they should go there by taxi. It is about half an hour to drive from the hotel to the West Lake.C. After the performance, they could use Didi Car-hailing app to rent a car and go back to the hotel.Dialogue 16Several outbound tourists request that they stay behind to prolong their tour while the group has finished its scheduled itinerary and is going to leave China. Perform as the tour guide to make a dialogue with the following points:A. Make sure that the to urists’ visas are valid after the intended tour.B. Help them with their flight and hotel.C. The tourists should pay for the expenses.Dialogue 17As a local guide, you are giving the on-the-way tour guide presentation on your way to Beijing with the group you have just picked up. Your dialogue will include the following points:A. Pay more attention to the working procedures.B. General introduction to Beijing.C. Answer any questions asked by the tourists.Dialogue 18As a local guide, you are reviewing the itinerary with the tour escort Mr. Smith. Your dialogue will include the following points:A. Pay more attention to the original details.B. Agree to Mr. Smith’s advice of changing the traditional dinner into one of local special dishes.C. Reconfirm the time of starting out.Dialogue 19In order to enliven the atmosphere, the local guide plays some games. However, a tourist called Peter is offended by the previous joke. He is so angry that he threatens to lodge a complaint. Act as the local guide to make a dialogue including the following points:A. Apologize to Peter for the trouble.B. Explain to him the truth.C. Ask him to join in the game.Dialogue 20A tourist in his group wants to move to another room because he cannot get much sleep while his roommate snores all night. Act as the local guide to make a dialogue with the national guide and the tourist. Your dialogue will include the following points:A. Ask the tour leader to help him exchange rooms with someone else in the group.B. If it doesn’t work, confirm the available room.C. Tell the tourist to pay the extra fee, and the previously arranged room cannot be refunded.Dialogue 21A foreign religious tour group wishes to go to church during the weekend. Act as the tour guide to make a dialogue including the following points:A. Tell them that you will get permission from the administrations of religious affairs and public security organs first.B. Reply to them your positive confirmation .C. Tell them not to hand out any religious publicity and preach.Dialogue 22A local guide is taking a tour group on the tour of the Great Wall. Your dialogue will include the following points:A. Briefly introduce the Great Wall .B. Introduce the story of Meng Jiangnv.C. Introduce the function of the towers on the Wall.D. Answer any questions by the tourists.Dialogue 23A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room. Act as the tour guide to make a dialogue including the following points:A. Ask the hotel whether they offer the room service.B. After making sure the possibility,tell them that they should pay for the room service.Dialogue 24Act as a tour guide to receive a call from a tourists who gets a serious cough and flu after registration. You rush to his room and make a dialogue with him including the following points:A. Help the tourist to contact the clinic in the hotel.B. Persuade him to stay in the hotel forlorn health, and arrange the meal for him.C. Tell him to pay the medical expenses himself.Dialogue 25Some young tourists request that they should go swimming in a nearby beach. Act as a tour guide to make a dialogue with them. Your dialogue will include the following points:A. Patiently tell them open waters that are not intended for swimmer are dangerous for swimming.B. Take them to a swimming pool.C. Give them safety precautions.Dialogue 26A tour guide is showing a group of foreign tourist around the Ancient Culture Street. The tourists show special interest in some souvenirs. Your dialogue will include the following points:A. Brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝).B. Brief introduction to the Chinese fans.Dialogue 27After a day’s visit, one of your guests wants to go out by himself. Suppose you are the tour guide, make a dialogue with him. Your dialogue will include the following points:A. Satisfy the requirement if it does not affect the whole plan of the group.B. Remind the guest to take the name card of the hotel and not to stay out too late.C. Ask the guest to be careful.Dialogue 28A tour guide is bidding farewell to a tour group . Before checking out, there are a lot of things to attend to.Your dialogue will include the following points:A. Check the amount of the baggage with the tour leader to see whether they are damaged.B. Remind the tourists to confirm their own articles, especially travel certificates and valuables.C. To see if there are anything you can do for the tourists after their departure.Dialogue 29The tour group to China is about to go through the customs formalities. Perform as a tour guide to tell the group leader Robert what has to be done at the customs office. Your dialogue will include the following points:A.Tell him the following procedures: immigration office---quarantine inspection—customs—present your passport and disembarkation card—fill your customs forms—list your belongings.B. Tell him the articles to be declared.Dialogue 30Suppose you are the tour guide, an old couple request to stay out of the mountain-climbing program. Your dialogue will include the following points:A. Get to know the reason and show your understanding.B. If they can take care of themselves, give some precautions and grant their request.C. Make clear the meeting place, time, the number of the tour bus ,etc..Dialogue 31Suppose you are the local guide and one of your guests tell you that his wallet is lost. Your dialogue will include the following points:A. Soothe the guest .B. Inquire the details, including the color, the size, the contents of the wallet, etc..C. Offer solutions.Dialogue 32Half an hour before lunch, the tourists of the group require that the western meal arranged for them should be changed to a Chinese meal. Suppose you are the tour guide, please negotiate with the tourists. Your dialogue will include the following points:A. The tour guide should explain to the tourists that such requests should be made 3 hours in advance.B. If the guests insist, tell them that they should cover theexpense themselves.Dialogue 33Suppose you are the tour guide and you find one of your foreign tourists is bargaining at a roadside stand over some “antiques” . You go forward and have a conversation with the guest.Your dialogue will include the following points:A. Persuade the guest not to buy antiques at the roadside stand.B. Offer some shops for authentic antiques with invoice.C. Introduce the customs rules regarding the antiques.Dialogue 34After dinner, a tour group is scheduled to take a walk along the pedestrian street. Some tourists say that they have been there before and hope to visit the Zhongshan Park instead by tour bus. Your dialogue will include the following points:A. Arrange it if there is enough time for the tour.B. If they take taxi there, give directions to the driver and make suggestions.C. Make it clear to the tourists that the trip to the pedestrian street is not refundable.D. Remind them to take care of themselves and not to come back too late.Dialogue 35Suppose you are the tour guide, two inbound tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of the tour group. Your dialogue will include the following points:A. Tell them that they should get the consent of the tour leader and other tourists.B. Clarify the identities of the guests’ friends.Dialogue 36One inbound tourist hopes to buy some local products of Beijing and asks for your advice. Your dialogue will include the following points:A. Introduce the famous local products of Beijing.B. Give directions of the shops for local products.Dialogue 37While having dinner, one tourist is interested in the naming of the dish Fotiaoqiang (佛跳墙) and asks you for the related cultural information. Your dialogue will include the following points:A. Introduce the raw material, the cooking methods of the dish.B. Describe the background of this dish.Dialogue 38A local guide to check out for the ten double rooms of your tour group in the front office, but the cashier makes a mistake. Perform as a guide, your dialogue will include the following points:A. Identify yourself.B. Check out ( the tour group will leave the hotel at about 10:00 a.m.) .C. The group stay in the hotel for 4 days in all, but the cashiermiscalculates the number of days.Dialogue 39Suppose you are the tour guide and you are leading the guest to his room. But the guest is not satisfied with the noisy room facing the street. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Give the reasons.C. Promise to negotiate with the hotel manager.D. Agree to change the room if there are any rooms available. Dialogue 40Act as a local guide to take a tour group on the way to the scenic spot during the spring festival. The tourists are interested in Chinese cultures such as Wushu, the spring festival. Your dialogue will include the following points:A. Brief introduction to Wushu, such as Taijiquan.B. Brief introduction to the customs of the spring festival.。
导游英语口语测试题库(40题)Dialogue 1As a local guide Xiao Li, you are picking up your group from the US led by Mr. Smith. You are holding a welcome sign with “Smith” and your company’s name on it. Your dialogue will include the following points:A. Greetings.B. Ask if the group is led by Mr. Smith.C. Inquire details concerned.Dialogue 2Suppose you are a tour guide, after identifying your group, you find that one of the guests got one piece of his luggage lost and looks very anxious. You try to help him get it back. Your dialogue will include the following points:A. Soothe the guest.B. Ask for the details about the luggage: size, color, material etc..C. Try to contact the concerned department of the airport.Dialogue 3The tour leader demands to change to a better hotel, and declares that he has booked one nearby. Perform as a local guide to make a dialogue with him. Your dialogue will include the following points:A. Make sure the reason for changing.B. Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue 4The tourist is interested in Chinese paper-cut and wants to buy some pieces as souvenir. You are the tour guide and introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Recommend some souvenir shops.C. Answer the relevant questions.Dialogue 5A member of an inbound group asks to withdraw from the tour for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reason of withdrawing.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 6As a local guide,your guests want to taste some local snacks and ask for your advice. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to find the genuine snacks.Dialogue 7Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before they begin the tour. Your dialogue will include the following points:A. Remind the tourists of things to take with them.B. Give advice about how to relax and enjoy themselves on the seashore.C. Forbid any swimming without permission.D. Tell the group the time of gathering .Dialogue 8It is the first meal time. When eight dishes with a soup as stipulated in the contract are served, two tourists tell Mr.Wang, the local guide, that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour. Act as Mr. Wang to make a dialogue with them. Your dialogue will include the following points:A. Tell the tourist that you will confirm with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 9As a local guide, you are on the way to scenic spot with a group. Today you will attend the Water-splashing Festival of Dai People. The tourists seem to be quite interested in it. Your dialogue will include the following points:A. Introduce the Dai People.B. Introduce the traditional Water-splashing Festival.Dialogue 10A tourist from the UK in Mr. Zhang’s group wants to buy a jade carving in a designated store for tourists, but he notices a flaw in the carving and it is the only one left in the store. The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK. Act as Mr. Zhang to make a dialogue with the guest. Your dialogue will include the following points:A. Refuse first.B. If it is hard to refuse, report to the superior for instructions.C. Get enough money from the tourist for purchasing and shipping.As a local guide, you are on the way to visit Suzhou Gardens. The tourists seem to be quite interested in them. Your dialogue will include the following points:A. Introduce the characteristics of Suzhou Gardens.B. Introduce some representative Gardens in Suzhou.C. Answer any questions asked by the tourists.Dialogue 12Perform as a tour leader to call Shanghai Hotel for the first time to reserve meal for your tour group. Your dialogue will include the following points:A. Tell the receptionist who you are.B. Give detailed information of your tour group.C. Ask for a special food arrangement for some vegetarians.Dialogue 13In the end of lunch, two tourists ask the tour guide about when and where to go shopping. Act as the tour guide to make a dialogue with the following points:A. Tell the tourists this afternoon is free time for them.B. Tell them your tour is a no-shopping tour.C. Introduce some souvenir shops inside and outside the hotel. Dialogue 14Suppose you are the local guide and one of your guests tell you that his luggage is lost. Your dialogue will include the following points:A. Ask the guest to calm down.B. Inquire the details.C. Offer the solutions.Suppose you are a tour leader. Some tourists would like to watch the performance of Impressions of the West Lake in the evening. Your dialogue will include the following points:A. Tell these tourists that they should pay for the performance by themselves.B. Suggest that they should go there by taxi. It is about half an hour to drive from the hotel to the West Lake.C. After the performance, they could use Didi Car-hailing app to rent a car and go back to the hotel.Dialogue 16Several outbound tourists request that they stay behind to prolong their tour while the group has finished its scheduled itinerary and is going to leave China. Perform as the tour guide to make a dialogue with the following points:A. Make sure that the tourists’ visas are valid after the intended tour.B. Help them with their flight and hotel.C. The tourists should pay for the expenses.Dialogue 17As a local guide, you are giving the on-the-way tour guide presentation on your way to Beijing with the group you have just picked up. Your dialogue will include the following points:A. Pay more attention to the working procedures.B. General introduction to Beijing.C. Answer any questions asked by the tourists.Dialogue 18As a local guide, you are reviewing the itinerary with the tour escort Mr. Smith. Your dialogue will include the following points:A. Pay more attention to the original details.B. Agree to Mr. Smith’s advice of changing the traditional dinner into one of local special dishes.C. Reconfirm the time of starting out.Dialogue 19In order to enliven the atmosphere, the local guide plays some games. However, a tourist called Peter is offended by the previous joke. He is so angry that he threatens to lodge a complaint. Act as the local guide to make a dialogue including the following points:A. Apologize to Peter for the trouble.B. Explain to him the truth.C. Ask him to join in the game.Dialogue 20A tourist in his group wants to move to another room because he cannot get much sleep while his roommate snores all night. Act as the local guide to make a dialogue with the national guide and the tourist. Your dialogue will include the following points:A. Ask the tour leader to help him exchange rooms with someone else in the group.B. If it doesn’t work, confirm the available room.C. Tell the tourist to pay the extra fee, and the previously arranged room cannot be refunded.Dialogue 21A foreign religious tour group wishes to go to church during the weekend. Act as the tour guide to make a dialogue including the following points:A. Tell them that you will get permission from the administrations of religious affairs and public security organs first.B. Reply to them your positive confirmation .C. Tell them not to hand out any religious publicity and preach.Dialogue 22A local guide is taking a tour group on the tour of the Great Wall. Your dialogue will include the following points:A. Briefly introduce the Great Wall .B. Introduce the story of Meng Jiangnv.C. Introduce the function of the towers on the Wall.D. Answer any questions by the tourists.Dialogue 23A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room. Act as the tour guide to make a dialogue including the following points:A. Ask the hotel whether they offer the room service.B. After making sure the possibility,tell them that they should pay for the room service.Dialogue 24Act as a tour guide to receive a call from a tourists who gets a serious cough and flu after registration. You rush to his room and make a dialogue with him including the following points:A. Help the tourist to contact the clinic in the hotel.B. Persuade him to stay in the hotel forlorn health, and arrange the meal for him.C. Tell him to pay the medical expenses himself.Dialogue 25Some young tourists request that they should go swimming in a nearby beach. Act as a tour guide to make a dialogue with them. Your dialogue will include the following points:A. Patiently tell them open waters that are not intended for swimmer are dangerous for swimming.B. Take them to a swimming pool.C. Give them safety precautions.Dialogue 26A tour guide is showing a group of foreign tourist around the Ancient Culture Street. The tourists show special interest in some souvenirs. Your dialogue will include the following points:A. Brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝).B. Brief introduction to the Chinese fans.Dialogue 27After a day’s visit, one of your guests wants to go out by himself. Suppose you are the tour guide, make a dialogue with him. Your dialogue will include the following points:A. Satisfy the requirement if it does not affect the whole plan of the group.B. Remind the guest to take the name card of the hotel and not to stay out too late.C. Ask the guest to be careful.Dialogue 28A tour guide is bidding farewell to a tour group . Before checking out, there are a lot of things to attend to.Your dialogue will include the following points:A. Check the amount of the baggage with the tour leader to see whether they are damaged.B. Remind the tourists to confirm their own articles, especially travel certificates and valuables.C. To see if there are anything you can do for the tourists after their departure.Dialogue 29The tour group to China is about to go through the customs formalities. Perform as a tour guide to tell the group leader Robert what has to be done at the customs office. Your dialogue will include the following points:A.Tell him the following procedures: immigration office---quarantine inspection—customs—present your passport and disembarkation card—fill your customs forms—list yourbelongings.B. Tell him the articles to be declared.Dialogue 30Suppose you are the tour guide, an old couple request to stay out of the mountain-climbing program. Your dialogue will include the following points:A. Get to know the reason and show your understanding.B. If they can take care of themselves, give some precautions and grant their request.C. Make clear the meeting place, time, the number of the tour bus ,etc..Dialogue 31Suppose you are the local guide and one of your guests tell you that his wallet is lost. Your dialogue will include the following points:A. Soothe the guest .B. Inquire the details, including the color, the size, the contents of the wallet, etc..C. Offer solutions.Dialogue 32Half an hour before lunch, the tourists of the group require that the western meal arranged for them should be changed to a Chinese meal. Suppose you are the tour guide, please negotiate with the tourists. Your dialogue will include the following points:A. The tour guide should explain to the tourists that such requests should be made 3 hours in advance.B. If the guests insist, tell them that they should cover the expense themselves.Dialogue 33Suppose you are the tour guide and you find one of your foreign tourists is bargaining at a roadside stand over some “antiques” . You go forward and have a conversation with the guest.Your dialogue will include the following points:A. Persuade the guest not to buy antiques at the roadside stand.B. Offer some shops for authentic antiques with invoice.C. Introduce the customs rules regarding the antiques.Dialogue 34After dinner, a tour group is scheduled to take a walk along the pedestrian street. Some tourists say that they have been there before and hope to visit the Zhongshan Park instead by tour bus. Your dialogue will include the following points:A. Arrange it if there is enough time for the tour.B. If they take taxi there, give directions to the driver and make suggestions.C. Make it clear to the tourists that the trip to the pedestrian street is not refundable.D. Remind them to take care of themselves and not to come back too late.Dialogue 35Suppose you are the tour guide, two inbound tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of the tour group. Your dialogue will include the following points:A. Tell them that they should get the consent of the tour leader and other tourists.B. Clarify the identities of the guests’ friends.Dialogue 36One inbound tourist hopes to buy some local products of Beijing and asks for your advice. Your dialogue will include the following points:A. Introduce the famous local products of Beijing.B. Give directions of the shops for local products.Dialogue 37While having dinner, one tourist is interested in the naming of the dish Fotiaoqiang (佛跳墙) and asks you for the related cultural information. Your dialogue will include the following points:A. Introduce the raw material, the cooking methods of the dish.B. Describe the background of this dish.Dialogue 38A local guide to check out for the ten double rooms of your tour group in the front office, but the cashier makes a mistake. Perform as a guide, your dialogue will include the following points:A. Identify yourself.B. Check out ( the tour group will leave the hotel at about 10:00 a.m.) .C. The group stay in the hotel for 4 days in all, but the cashiermiscalculates the number of days.Dialogue 39Suppose you are the tour guide and you are leading the guest to his room. But the guest is not satisfied with the noisy room facing the street. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Give the reasons.C. Promise to negotiate with the hotel manager.D. Agree to change the room if there are any rooms available. Dialogue 40Act as a local guide to take a tour group on the way to the scenic spot during the spring festival. The tourists are interested in Chinese cultures such as Wushu, the spring festival. Your dialogue will include the following points:A. Brief introduction to Wushu, such as Taijiquan.B. Brief introduction to the customs of the spring festival.。
【英语导游考试】山东导游考试现场问答,英语山东导游考试现场问答英语山东英语导游现场考试试题Questionsontheskillsoftourguiding1.aftermeetingyourguestsattheairport,whataretheimportantthingsyoushoul ddobeforeshowingthemtotheawaitingcoach?(1)checkthenumberofthetouriststogetherwiththetourescort(tourleader)andt henationalguide.(2)askforluggageclaimcardsandgivethemtotheporterssothattheluggagecan becarriedtothehotelsasquicklyaspossible.2.whatshouldbementionedinawelcomespeech?(1)greetthetourmembersonbehalfofthetravelservice.(2)introduceyourselfanddriver.(3)expresswishestoservethetouristssincerelyandhonestly.(4)wishthetouristsapleasantjourneyandwonderfulstay.3.whatshouldyoudowhenthetouristsareleavingtheairportwithyoutothecityp roper?(1)introducethemainbuildings,attractions,scenesandviewsontheway.(2)interpretethelocalhistory,geography,population,areas,climate,culture,cu stom,cuisineandsoon.(3)tellthenameofthehotel,class,locationandotherdistinctivefeatures.(4)informthetourmemberstheplaceandtimetogatherandtheparkingplaceofth ecoach.4.whatshouldatourguidedoonthewaybackfromthelocalscenicareas(spots)?(1)helpthegroupmembersrecallwhattheyhavevisited,givingsupplementary explanation,andanswerquestions.(2)introducethesightseeingenroute(ifthereturnroutediffers)(3)givebriefingsonthefollowingday’sitinerary,thetimeandplacethatallmembersshouldmeetforsettingout. (4)remindthetourmembersoftakinggoodcareoftheirpersonalpossessionsand helpthemgetoff.5.whatshouldatourguidepayattentiontowhenusingbodylanguage?(1)useproperandappropriatebodylanguagewhiletakingthegroupmembers’traditionandcustomintoconsideration.(2)behavenaturally.(3)combinetheverbalandnon-verballanguagesskillfully.(4)avoidnonsensegestures.6.whatresponsibilitiesshouldatourguidetakewhenaccompanyingthetourme mberstogoingshopping?(1)giveabriefintroductiontotheshoppingarcade.(2)recommendtraditionalhandicraftsandtypicalsouvenirs.(3)rendertheassistanceintheirchoicesofgoodsandmakesurethatanyshoddy,vulgarandunreasonablegoodsarenotsoldtoyourguestsatanytime.(4)makeanarrangementforpackagingorshipmentofthegoodsthatwaspurchas edbyanyguestinyourgroup.7.whatarethethingsyoushouldmentioninafarewellspeech?(1)reviewthetouractivities.(2)expresssincereappreciationforfriendshipandco-operation.(3)invitesuggestionsandcriticismforimprovement.(4)makeapologiesifthereisaninadequacyinservice.(5)extendgoodwishes.8.ifatourmembercaughtacold,whatshouldthetourguidedo?(1)advisehim/hertoseeadoctorinnotimeandaccompanyhim/hertohospitalifn ecessary.(2)rmtherestaur anttoarrangeroomservice.(3)tellthetouristthatthemedicalfeeshouldbecoveredbyhimself/herself.(4)neverofferthetourmemberanymedicinewithoutadoctor’sprescription.9.whatshouldatourguidedoifthetourmembersencounteredarobbery? (1)neverhesitatetoprotectthesafetyofthetourmembers,andofferthefirstaidin caseofaninjury.(2)reporttothelocalPublicSecurityBureauandofferthenecessaryassistances.(3)reporttoyourtravelserviceandseekforfurtherdirections.(4)takeactivemeasurestosootheothertourmembers.(5)helpthetravelservicewiththearisingproblemsaftertheaccident.10.atourmemberwouldnotliketosharetheroomwithhis/herroommateandask edforasingleroom.whatshouldthetourguidedothen?(1)askthetourleaderforhelpandchangeroomsamongthetourmembers.(2)ifthetourleaderfailedinmediationandthereisavacancyinthehotel,thetourg uideshouldfirsttellthecomplainerthesingleroomrentshouldbepaidbyhim/he rincashthenhelpchangeroom.11.whatshouldaguidedoifatouristaskstochangefood?(Thefoodisnottohistas teandhewantstomakehisownorders)(1)explainpatientlythatthemealsarearrangedaccordingtothestandardonthec ontractthoughtheremaybealittlevariation.(2)askthetourleaderforhelp.(3)telltheguesttheadditionalbillshouldbepaidbyhimself/herselfandtheprevi ousfoodchargewillnotberefunded.(4)ifguestsaskforextraordersanddrinks,theguideshouldmeettheirneedsandt elltheadditionalcostiscoveredbytheguests.12.ifatouristdesirestobuygoodsthatisoutofstock,andasksthetourguidetobuy forhimandhelpwiththeshipment,whatshouldtheguidedo?(1)generallyspeaking,thetourguideshouldpolitelyrefusethedemand.(2)ifthetourmemberinsistsondoingso,thetourguideshouldreporttothetravels erviceforpermissionandfollowthedirectionsofthetravelservice.(3)Letthetouristleaveenoughcashwiththetourguide.Thetravelservicewillrefundthebalance.(4)Thetourguideshouldmailtheinvoice,consignmentformandconsignmentr eceipttotheclient.Thetravelserviceshouldkeepthecopiesofthesedocuments.13.ifthetourgrouphastoleavethedestinationearlierthanexpectedforobjective reasons,whatshouldaguidedo?(1)managetofinishthescheduledtravelprogramsoraltertheplantoshowthetou rmembersaroundthemostrepresentativeandtypicallocalattractions.(2)informthetravelserviceofthenextdestinationabouttheearlierdeparturetime.(3)reporttothetravelserviceandthedepartmentconcerned,informthehotelfor check-out,telltherestauranttocancelthemealsandinformthebuscompanytoca nceltherentalofcoach.14.whatshouldaguidedoifatourgroupmissestheairline,trainorship?(1)reporttothetravelserviceorthedepartmentconcernedandaskforhelp.(2)contacttheairport,railwaystationorportandhelpthetourmemberstransfert othefollow-upflight/train/shipimmediatelyortransfertothecharterlineroroth ermeansofvehicles.(3)soothethetourmembersandmakeagoodarrangementfortheaccommodatio nsandthetourduringthestay.(4)informthenextdestinationimmediatelytoaltertheitinerary.(5)makeanapologytothetourmembers.(6)submitatripreportincludingfullexplanationofproblemsandresponsibilities.15.afterthecheck-inprocedureinahotel,atourmemberhasnotreceivedhislugg ageyet.Howcanthetourguidehelpwiththelostluggage?(1)lookfortheluggagewiththetourleaderineverytourmember’sroomtoseeiftherehasbeenamisplacement.(2)contactthehotelbellserviceandsearchinthehotel.(3)reporttothetravelserviceandthedepartmentconcernedandaskforhelp. 16.whatshouldalocalguidepayattentiontowhencountingthenumberofpieces ofgroupluggageaftermeetingthetourgroupattheairport?(1)putthegroupluggageinaquietandsafeplace.(2)countthenumberofluggagewiththetourleader,thenationalescortandthepo rter.(3)transfertheluggagetotheporterafterrecountingthenumberofluggage. 17.Thelocalguideshouldarriveatthegatheringplace10minutesaheadofthesc heduledtime,whatshouldtheguidedothen?(1)urgethedrivertogeteverythingreadyforsettingout.(2)countthenumberofthetourmembers.(3)remindthetourmembersoftheweatherforecast,thetopographicalfeatureso fscenicspots,thedurationofhike,etc.(4)guidethetouriststoboardthecoach,andcountthenumberofguestsagain. 18.whatmeasuresshouldbetakenifonetourmembergetslostduringthetour?(1)thenationalescortandtourleadershouldsearchthelostguestimmediately,whilethelocalguideshouldcontinuetoguidethetour.(2)reporttothedepartmentconcernedsuchasthepolicestation.(3)checkwiththehoteltoseeiftheguesthasreturned.(4)reporttothetravelservice.(5)settledownthearisingproblemsaftertheaccident.(6)submitthereportonthedetailsoftheaccident.19.ifthetourguidefailedtomeetthetourgroup,whatshouldhedotomakeup? (1)ifitisthetourguide’sfault,heshouldmakeanapologysincerelyandgiveoutthereasonsimmediately ,andoffermoreconsiderateandenthusiasticservicetogaintheguests’trustandpardon.(2)ifitiscausedbytheobjectivefactors,thetourguideshouldcontactthetravelse rviceimmediatelytocheckthereasonsandexplaintotheguestspatientlytoavoi danymisunderstanding.alsoheshouldtrytofulfillthegiventaskandinvitethele aderofthetravelservicetomakeapologiesandcompensatethetourmembersifn ecessary.20.Howdowepreventfromlosingthetourist’spassport,idcard,money,valuables,luggage,etc.?(1)weshouldremindthetouristsofthosethingsfrequently.(2)Returnthepassport,idcard,etc.atonceafterwefinishusingthem.(3)carefullychecktheluggageandhandovercarefully,too.(4)Thedriverdoesremembertoclosethedoorandwindowsafterallthetouristsgeto ff.21.atwhattimeshouldyoumeetthetourgroupattheairportandtherailwaystatio nrespectively?weshouldarriveattheairportorrailwaystation30minutesahead oftime.Butwecanarriveattheairport20minutesaheadoftimewhenmeetingthe foreignindependenttourists(FiT).22.doyouknowtheclassificationofthetravelservicesinchina? Theyareclassifiedintotheinternationaltravelservicesandthedomestictravels ervices.23.Pleasetellusthequalificationtooperatethetourbusiness.First,obtainaLicensefortheTravelService’sTourBusinessoperationfromthetourismadministrationfirst,andthenobtaina BusinessLicensefromtheBusinessadministration. whatinsuranceshouldthetravelserviceholdwhenundertakingtourbusinessop eration? itmustinsureitselfagainstthetravelserviceliabilitypolicy.24.Pleaseexplainthemeaningofthetourguide. itreferstoapersonwhoobtainsatourguidecertificate,acceptstheaccreditationo fthetravelservice,providestheservicesofguide,explanation(interpretation)a ndliving.25.couldyoutellustheperiodofvaliditytothetourguidecertificateandthetemp orarytourguidecertificaterespectively?Thetourguidecertificatewillbevalidyearafteryearifyouextendyourqualificat ionannually.Theperiodofvaliditytothetemporarytourguidecertificateisnotm orethan3months,andyoucannotextendyourqualification.26.Pleaseanalyzethesubjectivereasonsoflatenessoftheguidetomeetthetourg roup.(1)Hedidn’tgettothearrivalplaceaccordingtothescheduledtime;(2)Hegottothewrongarrivalplace;(3)Theflightnumberhadchanged,butthetourguidemetthetouristsaccordingt otheoriginalschedule;(4)Hemetthetouristsaccordingtotheoldtimetable;(5)Hedidn’tselecttherightexittowaitforthetourists.27.Howdowepreventfrommeetingthetourgrouplaterthanthescheduledtime?(1)carefullychecktheschedule,makesurethevehicleandtheexactarrivaltime;(2)Gettothereceptionplaceinadvance.28.Howdowepreventfrommeetingthewrongtourgroup?(1)Befamiliarwiththereceptionschedule,thenamesofthetravelservices,then umberofthetourgroup,thenumberofthetourists,thenameofthetourleader,the hotels,etc.(2)arriveatthereceptionplacetomeetthetourgroupinadvance.(3)carefullycheckwhenwelcomingtheguests.(4)Takestrictprecautionsagainstthetourgroupbeingillegallymetbyotherpers on.29.Howdowepreventfrommissingtheplane?(1)makecertainoftheexactnumberoftickets,checkeveryiteminthetickets.(2)don’tallowthetouriststovisitthecomplicatedscenicarea.(3)don’tallowthemtogoshoppingorgosightseeingbythemselves.(4)Ensurethatthetourgroupcanarriveatthedepartureplaceattheregulatedtime .30.Howdowedealwithitifthetouristsufferedfromcommonailment?(1)advisehimtoseeadoctorandhavearest.(2)careaboutthestateoftheailmentofthetourist.Tellthetouristclearlythatthefa retoseethedoctorwillbepaidbyhimself.(3)Thetourguideisstrictlyprohibitedfromgivingmedicinetothesufferedtouri st.31.Howdowedealwiththetrafficaccident?(1)organizetorescuethetourists.(2)Reporttothepoliceatonce,andquicklyreporttothetravelservice,too.(3)makethetouristscalmdown.(4)Finishthewrittenreportintime.32.Howdoyoudealwiththepublicsecurityaccident?(1)Protectthetouristsandtheirbelongings.(2)Reporttothepoliceatonce.(3)Reporttothetravelserviceintime.(4)makethetouristscalmdown.(5)Finishthewrittenreport.(6)Helpdealwithproblemsarisingfromtheaccident.山东英语导游现场考试试题之景点介绍山东概况1.PleasetellusShandong’sgeographicalposition? ShandongProvinceisasignificantcoastalprovinceinEastchina.Locatedinthel owerreachesoftheYellowRiver.2.canyoutellmeShandong’sneighborprovincesandtheirexactpositions? ShandongbordersHebeiProvinceonthenorthwest,HenanProvinceonthesout hwest,anhuiandJiangsuProvinceonthesouth.3.canyoutellmethetotalareaofShandongProvince?Howmuchdoesitmakeupt hepercentageoftheterritoryofchina?withatotallandareaof157,100squarekm,itmakesup1.6percentoftheterritory ofchina.4.whatarethehighestandthelowestplaceoftheprovinceandtheexactaltitudes? ThehighestpointoftheprovinceismountTaiinthemiddle,1,532.7metersabove sealevel.ThelowestplaceistheYellowRiverdeltainthenortheast,justtwototen metersabovesealevel.5.Howlongistheprovince’scoastline?doyouknowhowlargetheprovinceoffshoreareais?TheShandong Peninsulapossessesmorethan3,024kmofgoldensandybeach.Theprovince’soffshoreareaismorethan170,000squarekm.6.whatseaproductsinShandongtobeexportedarerankedfirstinthecountry? Theprovinceranksthefirstinthecountrytoexportprawns,scallops,abalone,se acucumbersandseaurchins.7.doyouknowtheoilcityoftheprovinceandthecapitalofgold? TheoilcityinShandongisdongying,andthecapitalofgoldiszhaoyuan.8.whyisShandongcalledQiluorLu?Between770B.c.and22()1B.c.theQiandLustatesunderthewesternzhoudyna sty,wereintoday’sshandong.Sincethetwostatesexertedasignificantinfluenceonpolitics,econo micandculture,ShandongisalsocalledQiluorLu.9.Uptonow,whichscenicspotsinShandongarelistedintheworldheritagesofU nESco?mountTaiinTai’an,theconfucianTemple,theconfucianmansionandtheconfucianForestinQuf u.10.whenwasShandongnamedasanadministrativearea?andwhenwasitformal lyusedasprovince?ShandongwasnamedasanadministrativeareaintheJindyn asty(1115-1234). itwasformallyusedasprovinceintheQingdynasty(1644-1911).11.Howmanyprefecture-levelcitiesarethereinShandong?doyouknowthecap italcityandthemostfamouscoastalcityoftheprovince?下页山东导游考试现场问答英语Theprovincenowhas17prefecture-levelcities.ThecapitaloftheprovinceisJinan,andthemostfamouscoastalcityQingdao.12.whichisthelargestprovinceofpopulationinchina?andwhichisthesecondo ne? HenanProvinceisthelargestprovinceofpopulationinchina.andShandongisth esecondone.山东红色旅游概况1.inShandong,whoarethemembersoftheFirstnationalcongressofthechinese communistParty?wangJinmeianddengEnming.2.whichscenicareasinJinanarelistedinthe100nationalclassicalredtourismsc enicareas?YingxiongshanRevolutionarymartyrs’cemeteryandJinancampaignmemorialHall.3.whichscenicareasinLinyiarelistedinthe100nationalclassicalredtourismsc enicareas?TheFormerSiteofmengliangguBattlefieldandtheEastchinaRevol utionarymartyrs’cemetery.4.whenandwhywebuiltcomradeKongfansen’smemorialHall?in1995,webuiltthememorialhalltocommemoratethe“modelGovernmentLe ader”Kongfansen.5.whatkindofarmedforceistheRailroadGuerrillaTeam? TheRailroadGuerrillaTeamisananti-Japanesearmedforceundertheleadershi pofcPc,directlysubjectstotheEighthRoutearmy115thdivisionJiangsu-Shan dongdetachment.6.whoisthesupremecommanderTai’erzhuangcampaign? GeneralLizongren.7.ifi’dliketovisitQingdao,whichredtourismscenicareawouldyouprefertoremmen d?ThePLanavymuseuminQingdao.8.Howmanyenemysoldierswerekilledduringmenglianggucampaignin1947 ?32000enemieswerekilled.9.HowmanydaysdidJinanLiberationcampaignlastfor?itstartedonthe16thSeptember,1948,andendedonthe24ththesamemonth,last edfor8daysandnights.10.doyouknowthenameofthegeneralwhouproseduringJinanLiberationcam paign?andwhenwasJinanliberated?GeneralwuHuawen.JinanwasliberatedonSeptember24,1948.孔庙1.whenandwherewasconfuciusborn?andwhendidhedie? Hewasborninacave60kmtotheeastofQufuin551Bc.andhediedin479Bc.2.whatdotheThreeancientBuildingcomplexesrefertoinchina? TheyrefertotheconfuciusTempleinQufu,theForbiddencityinBeijingandthe SummerResortinchengde,HebeiProvince.3.whywastheLingXingGatebuiltintheconfuciusTemple?andbywhomweret hethreecharacters“LingXingGate”written?。
导游英语口语测试题库(60题)Dialogue 1Perform as a tour guide to discuss the itinerary with a tourist who wants to pay a visit to Shanghai Museum which is not included in the itinerary. Your dialogue will include the following parts:A. Try to persuade the tourist to stay with the group.B. Failing to persuade the tourist, you give some suggestions .C. Tell the tourist some precautions.Dialogue 2As a local guide Xiao Li, you are picking up your group from the US led by Mr. Smith. You are holding a welcome sign with “Smith” and your company’s name on it. Your dialogue will include the following points:A. Greetings.B. Ask if the group is led by Mr. Smith.C. Inquire details concerned.Dialogue 3Act as a tour guide to introduce Shanghai City on the way to the hotel, some guests ask you some questions. Your dialogue will include the following points:A. Introduce the population, the area, climate etc..B. Answer at least three questions asked by the guests.Dialogue 4The tourist is interested in Chinese Traditional Architecture and wants to know more. You are the tour guide and introduce Chinese Traditional Architecture to the guest. Your dialogue will include the following points:A. Introduce the Timber-frame Structure in Chinese Architecture.B. The typical characteristics of Chinese Traditional Architecture.C. Answer the relevant questions.Dialogue 5As a tour guide, you are at the airport to meet a group from America. You meet your old friend, Mr. Smith who is the tour leader of the group. Your dialogue will include the following points:A. Greet old friend.B. Confirm detailed information about the group.C. Check the presence of all the guests and their luggage.Dialogue 6The tourist is interested in Chinese paper-cut and wants to buy some pieces as souvenir. You are the tour guide and introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Recommend some souvenir shops.C. Answer the relevant questions.Dialogue 7A member of an inbound group asks to withdraw from the tour for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reason of withdrawing.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 8Miss Smith, the tour leader of your group, comes to discuss the itinerary for the stay in the city. Your dialogue will include the following points:A. Introduce some famous spots on the itinerary.B. Give some advice on sightseeing.Dialogue 9As a tour guide, your guests want to know something about Chinese cuisine. Your dialogue will include the following points:A. Introduce some classical Chinese cuisine.B. Introduce some local special dishes.C. Recommend some restaurants.Dialogue 10As a local guide, some guests want to know something about Chinese tea. Your dialogue will include the following points:A. Introduce some representative classifications of Chinese tea.B. Recommend some tea to their taste.Dialogue 11As a local guide, your guests want to taste some local snacks and ask for your advice. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to find the genuine snacks.Dialogue 12As a local guide, you are on the way to the scenic spot with your group. The guests are interested in Chinese philosophy. Your dialogue will include the following points:A. Introduce representative categories of Chinese philosophy.B. Introduce Theory of Yin and Yang.As scheduled, the group will visit the Bund this morning. But typhoon storm is coming and it’s very dangerous for the guests. As a local guide, you want to cancel the arrangement and go to consult with the tour leader. Your dialogue will include the following points:A. Analyze the danger of going on the tour in such heavy rain.B. Apologize.C. Give explanations.D. Offer solutions.Dialogue 14It is the first meal time. When eight dishes with a soup as stipulated in the contract are served, two tourists tell Mr.Wang, the local guide, that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour. Act as Mr. Wang to make a dialogue with them. Your dialogue will include the following points:A. Tell the tourist that you will confirm with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 15As a local guide, you are on the way to scenic spot with a group. Today you will attend the Nadam Festival of Mongolians. The tourists seem to be quite interested in it. Your dialogue will include the following points:A. Introduce the Mongolian.B. Introduce the Nadam Festival.Dialogue 16A tourist from the UK in Mr. Zhang’s group wants to buy a jade carving in a designated store for tourists, but he notices a flaw in the carving and it is the only one left in the store. The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK. Act as Mr. Zhang to make a dialogue with the guest. Your dialogue will include the following points:A. Refuse first.B. If it is hard to refuse, report to the superior for instructions.C. Get enough money from the tourist for purchasing and shipping.Dialogue 17As a local guide, you are on the way to visit Suzhou Gardens. The tourists seem to be quite interested in them. Your dialogue will include the following points:A. Introduce the characteristics of Suzhou Gardens.B. Introduce some representative Gardens in Suzhou.C. Answer any questions asked by the tourists.Perform as a tour leader to call Shanghai Hotel for the first time to reserve meal for your tour group. Your dialogue will include the following points:A. Tell the receptionist who you are.B. Give detailed information of your tour group.C. Ask for a special food arrangement for some vegetarians.Dialogue 19Act as the local guide to call Summer Hotel to change your reservation for your tour group. But there is no room available. Your dialogue will include the following points:A. Tell the receptionist who you are.B. Tell the receptionist you would like one more double room for two new guests.C. Tell the receptionist to let you know as soon as possible if there are rooms available.Dialogue 20Tourists are very interested in Taoism, Your dialogue will include the following points:A. Introduce Taoism.B. Introduce Lao Zi.C. Answer some questions about TaoismDialogue 21Act as a local guide to explain laundry service for your tour group. Your dialogue will include the following points:A. Tell the tourists the hotel has laundry service.B. Tell the tourists how to get this service.C. Tell the tourists they should pay laundry service by themselves.Dialogue 22Tourists are very interested in traditional Chinese medicine, Your dialogue will include the following points.A. Introduce traditional Chinese medicine.B. Introduce acupuncture.C. Answer some related questions.Dialogue 23In the end of lunch, two tourists ask the tour guide about when and where to go shopping. Act as the tour guide to make a dialogue with the following points:A. Tell the tourists this afternoon is free time for them.B. Tell them your tour is a no-shopping tour.C. Introduce some souvenir shops inside and outside the hotel.Suppose you are a tour leader. You and your tour group are on the way back to the hotel by coach. It’s the last day of your itinerary. Your dialogue will include the following points:A. Tell the tourists that it’s the last day of the visit.B. Remind the tourists to pack up this evening and go to bed early.C. Tell the tourists the leaving time of the coach.Dialogue 25Suppose you are a tour leader. Some tourists are talking about the death of Louis Cha, they want you to tell more about this celebrated martial arts novelist. Your dialogue will include the following points:A. Introduce the life of Louis Cha.B. Introduce one of your favorite martial arts.Dialogue 26Suppose you are a tour leader. You check out for your tour group in the front office at 7:00 am. You ask whether the hotel could take care of the 20 pieces of luggage of your tour group and you will come back to take them at about 4:00 pm. Your dialogue will include the following points:A. Identify yourself.B. Check out for your tour group.C. Deposit the 20 pieces of luggage.D. Come back to the hotel at 4:00 pm.Dialogue 27Several outbound tourists request that they stay behind to prolong their tour while the group has finished its scheduled itinerary and is going to leave China. Perform as the tour guide to make a dialogue with the following points:A. Make sure that the tourists’ visas are valid after the intended tour.B. Help them with their flight and hotel.C. The tourists should pay for the expenses.Dialogue 28The tourist in Room 556 is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room- maid. He insists that he has pushed the key of “Do not disturb”. Act as a local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask the reason for anger.B. Tell him to make sure the “Do not disturb” light is OK or not.C. Offer the solutions.A tourist in room 203 complains that she has lost her mobile phone in her room. Act as a local guide to make a dialogue with her including the following points:A. Confirm the details.B. Confirm the brand and the type of the mobile.C. Turn to the manager for help.D. Tell the tourist the result.Dialogue 30As a local guide, you are giving the on-the-way tour guide presentation on your way to Suzhou with the group you have just picked up. Your dialogue will include the following points:A. Pay more attention to the working procedures.B. General introduction to Suzhou.C. Answer any questions asked by the tourists.Dialogue 31As a local guide, you are on your way to Hangzhou with the group you have just picked up. A tourist named Mary asks you some detailed information about the West Lake when you are giving the on-the-way tour guide presentation. Your dialogue will include the following points:A. General introduction to Hangzhou.B. Detailed information about the West Lake.Dialogue 32Suppose you are the local guide, Xiao Zhang, according to the itinerary, after their visit to the places of interests tomorrow, the tourists will do some shopping in the pedestrian street. However, a couple suggest that they want to see pandas in the zoo in the morning and do some shopping in the afternoon. They want you to arrange it. Your dialogue will include the following points:A. Give the tourists an answer and explain why.B. Comfort the couple in an appropriate way.Dialogue 33As a local guide, you find that there are two more tourist attractions in the escort, Mr. Smith’s tour plan. When you check the itinerary with him, Mr. Smith insists that the trip should be arranged according to his plan. Your dialogue will include the following points:A. Apologize to Mr. Smith for the mistake.B. Find out how the mistake comes about.C. Offer the possible solutions as well as the compensations.A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites. Act as the local guide to make a dialogue with the guest. Your dialogue will include the following points:A. Apologize.B. Explain the reasons.C. Offer some historical sites.Dialogue 35As a local guide, you are on the way to a four-hour-ride scenic spot with the tour group. In order to enliven the atmosphere, you would like to organize some games. You turn to Mr. Smith, the tour escort, for help. Your dialogue will include the following points:A. Explain to Mr. Smith the purpose of the games.B. Clarify the rules.C. Award a prize to the winner.Dialogue 36Act as the tour guide of a group to go through the check-in formalities in the hotel. You are told that some of their twin rooms have been replaced by triple rooms, for it is high season and hotel rooms are in short supply, but the tourists assigned to triple rooms refuse to check in. Make a dialogue with relevant persons for the situation including the following points:A. Explain the reason for being replaced.B. Soothe the tourists.C. Solutions.Dialogue 37As a local guide, Mr. Zhang, you are heading for a scenic spot with the group, however, you find that two members are not present when you do the nose count. Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort Mr. Smith. Your dialogue will include the following points:A. Ask him if he has already known it.B. Reach an agreement with him about how to deal with the two tourists.Dialogue 38As a local guide, Xiao Zhang, you are discussing the itinerary with the tour escort Mr. Smith. Because of a one-hundred-year big flood, the itinerary has to be adjusted and one of the major spots has to be canceled. Your dialogue will include the following points:A. Apologize to Mr. Smith for the inconvenience.B. Explain the cause to him.C. Offer the possible solutions as well as the compensations.Dialogue 39A tourist named Tom complains to you that his shower doesn’t work. Act as the tour guide and make a dialogue with the guest. Your dialogue will include the following points:A. Apologize to Tom for the inconvenience.B. Ask him the detailed information.C. Offer the solutions.Dialogue 40A tourist in his group wants to move to another room because he cannot get much sleep while his roommate snores all night. Act as the local guide to make a dialogue with the national guide and the tourist. Your dialogue will include the following points:A. Ask the tour leader to help him exchange rooms with someone else in the group.B. If it doesn’t work, confirm the available room.C. Tell the tourist to pay the extra fee, and the previously arranged room cannot be refunded.Dialogue 41A local guide is taking a tour group on the tour of the Yu Garden. Your dialogue will include the following points:A. Briefly introduce the Yu Garden .B. Introduce the story of the Jade exquisite.C. Introduce something about the Gardening technique.D. Answer any questions by the tourists.Dialogue 42Some young tourists request that they should go swimming in a nearby beach. Act as a tour guide to make a dialogue with them. Your dialogue will include the following points:A. Patiently tell them open waters that are not intended for swimmer are dangerous for swimming.B. Take them to a swimming pool.C. Give them safety precautions.Dialogue 43Act as a tour guide showing a group of foreigners around the Jade Buddha Temple. Your dialogue will include the following points:A. Introduce the history of the Jade Buddha Temple.B. Introduce classical buildings in the temple.C. Introduce the two jade Buddhas.D. Answer any questions asked by the tourists.Dialogue 44A tour guide is telling a foreign group of the story about the Happy Fish Pavilion, some tourists are very interested in Taoism in China. Your dialogue will include the following points:A. Question about Zhuangzi.B. A brief introduction to Taoism.C. Explain the tenet of Wu Wei ( 无为).Dialogue 45A tour guide is showing a group of foreign tourist around the Ancient Culture Street. The tourists show special interest in some souvenirs. Your dialogue will include the following points:A. Brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝).B. Brief introduction to the Chinese fans.Dialogue 46Act as a local guide to take a tour group on the way to the scenic spot during the spring festival. The tourists are interested in Chinese cultures such as Wushu, the spring festival. Your dialogue will include the following points:A. Brief introduction to Wushu, such as Taijiquan.B. Brief introduction to the customs of the spring festival.Dialogue 47A tour group is now on the way to the airport. Perform as the tour guide to bid a farewell to the tour group. Your dialogue will include the following points:A. Review the whole tour process and thank for the guests’ cooperation .B. Ask the tourists for some advice .C. Make an apology to anything unsatisfied during the trip.D. Send the best wishes.Dialogue 48As a tour guide, when you notice a tourist look terribly weak at the breakfast time, you show concern for him and offer help. Your dialogue will include the following points:A. Show your concern.B. Ask if the guest need seeing a doctor.C. Give suggestions.Dialogue 49The tour leader tells the local guide that some guests vomit severely. Suppose you are the local guide, deal with it by making a dialogue with the tour leader. Your dialogue will include the following points:A. Inquire the details.B. Suggest that they may be suffering from food poisoning.C. Ask the guests to drink plenty of water.D. Call the ambulance.Dialogue 50After a day’s visit, one of your guests wants to go out by himself. Suppose you are the tour guide, make a dialogue with him. Your dialogue will include the following points:A. Satisfy the requirement if it does not affect the whole plan of the group.B. Remind the guest to take the name card of the hotel and not to stay out too late.C. Ask the guest to be careful.Dialogue 51Suppose you are the tour guide and you find one of your foreign tourists is bargaining at a roadside stand over some “antiques” . You go forward and have a conversation with the guest. Your dialogue will include the following points:A. Persuade the guest not to buy antiques at the roadside stand.B. Offer some shops for authentic antiques with invoice.C. Introduce the customs rules regarding the antiques.Dialogue 52Suppose you are the tour guide, one inbound tourist wants to know more about Chinese food. You make general introduction and answer the questions. Your dialogue will include the following points:A. Introduce the eight major cuisines in China.B. Introduce some famous dishes.Dialogue 53One tourist is interested in Kunqu Opera and asks you to make a brief introduction to it. He also asks you to book a ticket for the performance. Your dialogue will include the following points:A. Introduce the main features of Kunqu Opera.B. Clarify the details of ticket for the performance.Dialogue 54While having dinner, one tourist is interested in the naming of the dish Dongpo pork and asks you for the related cultural information. Your dialogue will include the following points:A. Introduce the raw material, the cooking methods of the dish.B. Describe the background of this dish.Dialogue 55Suppose you are the tour guide and you are leading the guest to his room. But the guest is not satisfied with the noisy room facing the street. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Give the reasons.C. Promise to negotiate with the hotel manager.D. Agree to change the room if there are any rooms available.Dialogue 56Suppose you are the tour guide, in a free afternoon ,one guest wants to go to the Shanghai Museum and asks you for information. Your dialogue will include the following points:A. Introduce the Shanghai Museum.B. Give directions.C. Remind the guest to be careful and not to come back too late.Dialogue 57Suppose you are the tour guide, the guest complains that Shanghai cuisine is too sweet and oily. Your dialogue will include the following points:A. Apologize.B. Give explanations.C. Offer solutions.Dialogue 58The tourist is interested in Chinese porcelains and wants to buy some pieces as souvenir. You are the tour guide and introduce Chinese porcelains to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese porcelains.B. Recommend some souvenir shops.C. Answer the relevant questions.Dialogue 59You have a family to guide who have visited the Yugarden Shanghai museum and the Bund already. Now they will have one day free for tomorrow. Please design them an itinerary and describe the features of the route. Your dialogue will include the following points:A. Ask the tourists what they like.B. Design them an itinerary.C. Describe the features of the route.Dialogue 60Act as a tour guide showing a group of foreigners around the Shanghai Museum. The tourists are very interested in the Chinese bronze arts. Your dialogue will include the following points:A. Introduce the history and features of the Chinese bronze ware.B. Introduce different types of the Chinese bronze ware.C. Answer any questions asked by the tourists.。
2019年山东省职业院校技能大赛
导游服务赛项——现场导游辞创作及讲解题库一、旅游文化元素
(一)传统技艺
1.风筝制作技艺
2.黑陶烧纸技艺
(二)传统体育、游艺与杂技
3.花毽
4.蹴鞠
5.杂技
(三)表演艺术
6.秧歌
7.山东快书
8.京剧
(四)传统工艺美术
9.杨家埠木版年画
10.文房四宝
11.鲁锦
(五)民间技艺
12.皮影
13.剪纸
14.口技
(六)民间文学
15.梁祝传说
16.孟姜女传说
(七)民俗
17.祭孔大典
18.渔民开洋(谢洋)节
19.端午节
(八)饮食文化
20.鲁菜
21.孔府菜
22.周村烧饼
23.青岛啤酒
(九)古代建筑
24.重檐歇山顶
25.斗拱
26.脊兽
(十)山东时政
27.经略海洋
28. 山东新旧动能转换综合试验区
29.乡村振兴的齐鲁样板
30.中国(山东)自由贸易试验区
二、团型
1.研学旅行团
2.老年旅游团
3.商务考察团
4.导游踩线团
5.政务考察团。
全国旅游饭店服务技能大赛英语口语比赛参考题题型一中译英(一)中式铺床1.这是239房间,我想加一个枕头。
(This is room 1010; I would like to have one more pillow.)2。
您可以在房间直拨国际长途。
(You can make IDD call in your room。
)3。
我们提供快洗服务,加收50%的额外费用。
(We have express service at a 50% extra charge。
)4.对不起,请问有没有要洗的衣服?(Excuse me。
Do you have any laundry?)5。
好像电话有问题.(It looks something wrong with the telephone。
)6.2135房间的浴缸坏了,请派人来修理一下好吗?(The bath tub in room 2135 is out oforder/service, can you please send someone to repair/fix it?)7. 我想要一个转换插头。
(I would like to have an adaptor/ I need an adaptor。
)8.这是8976房间,请送一个电熨斗。
(This is room 8976,can you send me an iron please。
)9.我想要一个客房送餐服务。
(I would like to have a room service。
)10.客房里有小冰箱。
(There is a mini bar in your room。
)11.我的房间现在还没打扫过,已经12点了。
(My room hasn't been made up yet. It’s already12:00。
)12.请接受我代表酒店向您道歉。
(Please accept my apology on behalf of the hotel.)13.我房间的电视图象不清楚。
外语导游资格考试口试口语题(1)The purpose of the Tourguide Exam Committee is to aid students who are preparing for comprehensive written and oral exams. The committee is made up of teachers and experienced tourguides from divisions of Beijing Tourism to help students prepare for these exams. Being involved with this committee is a great way to prepare for qualifying exams as well as assist fellow students with these exams.Good Luck! Boys and girls!Tourguide Exam CommitteeTian'anmen and Tian'anmen square.1.What was the layout of Tian'anmen square in the Ming and Qing?2.What important events happened on Tian'anmen Square from 1911 revolution to 1949 (the year of founding new China)?3.What was the layout of Modern Tian'anmen Square?4.What's the international status of the Square?5.How many bridges are ther over the Outer Golden River? Who used them?6.How was the name of Tian'anmen Changed in Ming and Qing?7.What is 'JInFengBanZhao'?8.Pls. describe the new National Flage Pole and Flag in front of Tian'anmen?9.Pls. describe the National Flag raising and lowering ceremony nowadays on the Tian'anmen square?10.When was the Great Hall of the People Built, Waht is the floor space of the Hall in total?11.Pls.describe the Grand Auditorium (Assembly Hall) inside the Great Hall of the People.12.Pls. describe the Banquet Hall and offices for the Standing Comittee of the National People's Congress.13.Pls. Say something about the National Museum of China. What are the main exhibits inside the Museum of Chinese History and Museum of Chinese Revolution.14.Pls. brief something on the Monument to the People's Heroes.15.Pls. let us know something about the building material of the Monument to the People's Heroes.16. Pls.describe the inscription on the south side of the Monument to the People's Heroes.17. Pls. describe the bas-relieves of the Monument to the People's Heroes.18.How large is Chairman Mao Memorial Hall and when was it built?19.Pls. describe the major structure of Chairman Mao Memorial Hall.20.Pls. say something about the South Facing Gate.21. Tell us the origin of the name of Chang'an Avenue.22.What is the 'Dragon Gate' or the 'Tiger Gate'?23.In feudal dynasties, it was said 'civil east and military west' on both sides of Tian'anmen square. Can you brief the reason.24.How many rooms were there along the 'Thousand-step Corridor' in the old days.25. Who wrote the couplets on the Gate of Great Ming in Ming Dynasty? Do you know the meaning?26. Tellus the history of Huabiao (Sculpted White Marble Columns) anddescribe the Huabiao in front of Tian'anmen?27.What kind of renovation took place on Tian'anmen Square in order to celebrate the 50th anniversary of New China?28.What's the special feature of Chairman Mao's portrait on Tian'anmen Rostrum and who was the painter of it?29.What's the main decoration inside the Tian'anmen Rostrum?30.Who wrote the plaque of Chairman Mao Memorial Hall?31.When did the National Museum of China Setup? The Palace Museum32.How many emperors run the government from the imperial palace in Ming and Qing?33.Tell us the origin of the name of the Forbidden City.34.How large is the Forbidden City in area and what is the floor space of it?35.Do you know the construction time of the Forbidden City?36.When did the Forbidden City open to public?37.How many rooms are there in the Forbidden City?38.Where did the material needed for building the Forbidden City come from?39.What is the status of the Forbidden City?40.How were the five element embodied in the layout of the Forbidden City?41.What's the regulation of passing through the Meridian Gate?42.What's the function of the Meridian Gate?43.What was the beaten out of the Meridian Gate?44.What's the origin of the name of Inner Golden Water River?45.Please describe Inner Golden Water Bridges.46.Say something about the Gate of Supreme Harmony.47.What's the function of the east and west buildings in front of the Hall of Supreme Harmony?48.Give us a brief account of the architecture of Hall of Supreme Harmony and its function.49.What is 'Jin Dian Chuan Lu'?50.What's the symbolism of the name of the Hall of Supreme Harmony?51.Give us a brief account of 'Zao Jing' of Hall of Supreme Harmony.52.Pls. Describe the emperor's throne inside the Hall of Supreme Harmony.53.What is the symbol of the Peace Elephant?54.What is 'Lu Duan'?55.What Decorations are there in front of the Hall of Supreme Harmony?56.What is 'RiGui'?57.What is "JiaLiang"?58.What's the function of the Peace Water Vats?59.What is the symbolism of the Hall of Complete Harmony?60.What's the function of the Hall of Complete Harmony?61.What's the symbolism of the name of the Hall of Preserving Harmony?62.What are the construction feature and the function of the Hall of Preserving Harmony?63.What is the Palace Examination? Where was it held?64.Where is the huge cloud and dragon carving and what's character of it?65.Try to tell us the transportation process of the huge cloud and dragon carving.66.What is the function of the Gate of Heavenly Purity?67.Where is the South Study and what's the function of it? What incident happened here in early Qing?68.Where is the Upper Study and what the function of it?69.What are the major objects inside and outside the Hall of Heavenly Purity?70.What's the symbolism of the Palace of the Heavenly Purity?71.What's the function of the Palace of the Heavenly Purity?72.What's the 'One thousand Old Men Banquet'? Who gave the four banquets respectively?73.What's the connection between the plaque of 'Be Open and Aboveboard' and the secret system of appointing the crown prince in the Qing?74.What were the suspicious cases related to the Palace of Heavenly Purity?75. Please tell us the case of 'Ren Yin' incident.76.Please tell us the 'Red Pill Case'.77.What's the symbolism of the name of the Hall of Union?78.What's the function of the Hall of Union?79.What are the decorations inside the Hall of Union and why there 25 seals inside it?80.What are the explanations of the Plaque of WuWei?81.What is the function of the Palace of Earthly Tranquility?82.Where were the court maids selected in Qing Dynasty? What was their outlet afterwards?83.Please brief the Imperial Garden of the Forbidden City?84.What are the implied meanings of the four pavilions?85.Please brief the Hall of Imperial Peace and its function.86. What's the function to DuiXiu (Accumulated Refinement ) Hill and where is it located?87.What is the symbolism of the Gate of Divine Pride (Gate of Military Prowess)?88.Please say something about Office of of Privy Council.89.What's the symbolism of the Hall of Mental Cultivation?90.What's the function of the Hall of Mental cultivation and where is it located?91.Where is the Room of Three Rare Treasures and what's the symbolism of its name?92.What's the function and location of the Palace of Collecting Excellence?93.What's the function of Hall of Ancestral Worship?94.What is the function and location of the Hall of Imperial Zenith?95.What are the Gold Chimes and the emperor's armor?96.Describe the Gold Tower for holding the fallen hair of Qian Long's mother.97.Describe the Ivory Mats.98.Describe the Jade Hill of Yu the Great harnessed the flooding river.99.What is the location and function of the ChangYin Pavilion?100. Please give the brief introduction to Emperor Qianlong's Garden.。
山东英语口语考试试题Part 1: Personal Information1. Can you tell me your full name, please?2. Where are you from?3. What do you like to do in your free time?Part 2: Everyday Conversations4. Can you describe your typical day from morning to night?5. What is your favorite season and why?6. Have you ever traveled to a foreign country? Describe your experience.Part 3: Opinion and Discussion7. What do you think is the most important quality in a friend?8. Do you believe that technology has more positive or negative effects on society? Why?9. Should students be allowed to use cell phones in school?Part 4: Picture Description10. Please describe the picture in front of you. What do you see and how does it make you feel?Part 5: Role-play11. You are a customer at a restaurant. Order a meal and discuss the menu with the waiter.12. Pretend you are lost in a city. Ask a local for directions to a popular tourist spot.Part 6: Problem Solving13. Your friend is feeling stressed about exams. How would you help them relax and prepare?14. You missed an important deadline at work. How would you explain the situation to your boss and fix the problem?Overall, the ShanDong English oral exam covers a range of topics from personal information to problem-solving scenarios. It tests the candidate's ability to communicate effectively, express opinions, and think critically in English. Practice and preparation are key to success in this type of exam. Good luck!。
导游英语口语测试题库(108题)对话1作为一名当地导游小李,你在史密斯先生的带领下从美国接你的旅游团。
你拿着一块写着“史密斯”和公司名称的欢迎牌。
你的对话将包括以下几点:a.问候b.询问是否是史密斯先生带的团c.询问相关细节对话2作为一名中国国际旅行社的导游,你将会见一位来自美国的布莱克先生。
你的对话将包括以下几点:a.确认客人身份b.介绍你自己c.介绍贵公司d.确认行李对话3.作为一名当地导游与陪同人员讨论明天早上的叫醒时间,并请他通知游客。
在确认时间以后,打电话给客房部让他们提供叫醒服务。
你的对话将包括以下几点:a.相互问候b.确认叫醒时间c.请陪同人员通知游客d.打电话给客房部让他们提供叫醒服务对话4作为一名当地导游,你要带着汤姆,一个从机场到酒店的客人。
当你正在和他交谈的时候,旅游车马上就要出发了。
你的对话将包括以下几点:a.在去酒店额路上,介绍你自己和旅游车b.回答客人提出的问题c.对酒店做大概的介绍对话5作为导游介绍北京,在去酒店的路上,一些客人会问你一些问题。
你的对话将包括以下几点:a.介绍人口、地区、气候等b.回答至少三个客人提出的问题对话6假设你是一名导游,在确认你的旅行团后,你发现其中一名客人丢了一件行李,看起来很着急。
你试着帮他找回来。
你的对话将包括以下几点:a.安抚旅客b.询问行李的详细信息:尺寸、颜色。
材料等c.尝试联系机场有关部门对话7作为一名导游,你要去机场接一群来自美国的客人,你会遇见你的老朋友史密斯先生,他是这个旅游团的领导。
你的对话将包括以下几点:a.问候老朋友b.确认旅游团人员的详细信息c.检查所有客人及其行李是否存在对话8旅游团的领队要求换一家更好地酒店,并宣称他已经在附近预定了一家新酒店。
作为当地导游和他进行对话。
你的对话将包括以下几点:a.确定改变的原因b.与领队确认,超出预定价格和取消预订的费用由旅客自行承担对话9有位旅客对中国剪纸很感兴趣,想买一些作为纪念品。
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》,又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝).B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。
2019年山东省职业院校技能大赛导游服务赛项——导游英语口语测试题库Dialogue 1Perform as a tour guide to welcome your tour group from Australia at the airport. When meeting the group, you need to check with the tour leader Mr. Grant to make sure this group is what you are expected to take. Your dialogue with the tour leader will include the following parts:A. Greeting;B. Check the group’s information;C. Introduce yourself, your company and extend your welcome;D. Inquire details concerned.Dialogue 2As a local guide, you are on the way to Taishan Mountain. The tourists want to know more about it. Make a dialogue with them. Your dialogue will include the following points:A. Introduce the significance of Taishan Mountain;B. Introduce the main scenic spots in Taishan Mountain;C. Answer relevant questions;D. Give safe precautions.Dialogue 3Perform as the tour guide, you were stuck in the traffic jam when you went to the airport to pick up a tour group. The tourists have been waiting for a long time when you get there and they are full of grumbles. Please make a dialogue with them to deal with the complaints. Your dialogue will include the following points:A. Make an apology.B. Explain the reasons for being late.C. Give some solutions.Dialogue 4Suppose you are a tour guide, after picking up your group at the airport, you find that a guest lost one piece of his luggage and looks very anxious. You try to help him get it back. Your dialogue with the guest will include the following points:A. Soothe the guest and tell him to prepare the boarding pass and luggage tag.B. Ask for the details about the luggage: size, color, material, etc...C. Contact the concerned department of the airport for luggage loss procedures Dialogue 5Act as a local guide. Now, you are taking a tour group of 20 tourists from the airport to the hotel. You are talking with them when the coach is about to start. Your dialogue will include the following points:A. Introduce yourself, your travel agency and the driver.B. Give a brief introduction to the city and the hotel.C. Answer some questions asked by the guests.Dialogue 6Suppose you are a tour guide. You approach the front office of Shandong Hotel to check in for your tour group. Your dialogue will include the following points:A. Tell receptionist who you are.B. Check in for your tour group of 20 tourists.C. Ask for bellman to carry the luggage.D.Tell the front office the time of morning call.Dialogue 7Perform as a local guide. After arriving at the hotel with your group, you need to advise the necessary information and answer some questions of the tourists. Your dialogue with the tourists will include the following points:A. Introduce the facilities of the hotel.B. Introduce the precautions for staying in the room, especially the storage of valuables, the emergency exit and safe escape route of the hotel.C. Introduce the time, place and dining form of the tour group's dinner today. Dialogue 8Suppose you are the tour guide and you are leading your tour group to their rooms. But one of the tour group members is not satisfied with his room because the shower inside the bathroom is broken and the window cannot be opened. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Ask the guest for the reasons of dissatisfaction.C. Promise to talk with the hotel manager and change the room if it is available. Dialogue 9Perform as a local tour guide to verify the itinerary with Mr. Smith, the tour leader after assigning the rooms. You find that there are two more tourist attractions in his tour plan. Mr. Smith insists that the trip should be arranged according to his plan. Your dialogue will include the following points:A. Apologize to Mr. Smith for the mistake.B. Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C. Offer the possible solutions as well as the compensations.Dialogue 10As a local guide, you are discussing the itinerary with the tour escort, Mr. Smith. Due to the influence of the typhoon, all outdoor scenic spots will be closed tomorrow. Your dialogue will include the following points:A. Apologize to Mr. Smith for the inconvenience.B. Explain the reason to Mr. Smith and ask him to appease the tourists.C. Offer the possible solutions as well as compensations.Dialogue 11As a local tour guide, you are talking about the itinerary with the tour escort, Mr. Smith. Your dialogue will include the following points:A. Ask Mr. Smith for the tourists’ expectation of the tour in the city.B. Briefly introduce some famous tourism attractions in the city.C. Give some suggestions about the tour arrangement.Dialogue 12As a tour escort, after discussing the tour with the local tour guide, you are explaining schedule of tomorrow to your tour group at the end of the dinner. Your dialogue will include the following points:A. Tell the tourists the itinerary of tomorrow.B. Tell the tourists the departure time and return time.C. Tell the tourists the time of morning call.D. Tell the tourists to go to bed early this evening and be on time tomorrow morning. Dialogue 13Act as a local tour guide. It is the first meal time. When ten dishes with a soup as stipulated in the contract are served, two tourists tell you that they are Buddhist and ask Mr. Wang to arrange vegetarian meal for them. They say they mentioned this when they signed up for the tour. Make a dialogue with them. Your dialogue will include the following points:A. Tell the tourists that you will confirm it with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 14One of your guests wants to know something about Chinese cuisine, especially Shandong cuisine. Act as a local tour guide and make a dialogue with him. Your dialogue will include the following points:A. Introduce some classical Chinese cuisine and Shandong cuisine.B. Introduce some special dishes.C. Recommend some restaurants.Dialogue 15As a local tour guide, you are on the way to Confucius Temple. The guests are very interested in it. Make a dialogue with him. Your dialogue will include the following points:A. Introduce the importance of Confucius in Chinese history.B. Give a brief introduction to Confucius temple.C. Answer some relevant questions.Dialogue 16The tourist is interested in Chinese paper-cut and wants to learn the art of paper-cutting on the free Day. As a tour guide, please introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Introduce some places where the tourist can learn the art of paper-cutting.C. Answer the relevant questions.Dialogue 17Perform as a local guide in Jinan. Your guests want to taste some local snacks and ask for your advice. Make a dialogue with them. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to have the genuine snacks in Jinan.C. Tell the guests to pay attention to food hygiene.Dialogue 18A member of an inbound group asks to cancel his journey for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reasons for cancellation.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 19Suppose you are the tour guide, you are leading a 26-member tour group to Mengshan Mountain. An old couple request to stay out of the mountain-climbing program. Your dialogue will include the following points:A. Get to know the reasons and show your understanding.B. Give them some precautions, and grant their request.C. Make clear the meeting place, time, the bus number, your phone number, etc... Dialogue 20Perform as a tour guide taking a group to the seashore of Qingdao. Make sightseeing precautions before the group begins the tour. Make a dialogue with the tourists. Your dialogue will include the following points:A. Remind the tourists of things to take with them.B. Give advice about how to relax and enjoy themselves on the seashore.C. Forbid any swimming without permission.D. Tell the group the time of gathering.Perform as a tour guide. Today is a free day, and one of your tourists wants you to go shopping with her. But you have already had an appointment. Your dialogue with the tourist will include the following parts:A. Explain the reasons why you cannot go with her.B. Introduce some local products and write down the name of the stores.C. Remind her of coming back earlier.Dialogue 22Suppose you are a tour leader. Some tourists would like to watch the performance of Qingdao City Light Show in the evening. Your dialogue will include the following points:A. Introduce Qingdao City Light Show to these tourists.B. Suggest that they should go there by taxi. It is about half an hour to drive from the hotel to the Light Show.C. Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the Light Show.Dialogue 23As a local guide, you are heading for Taierzhuang Ancient Town with the tour group. However, you find that two members are not present when you do the nose count. Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort, Mr. Smith. Your dialogue will include the following points:A. Ask him if he has already known it.B. Reach an agreement with him about how to deal with the two tourists.C. Make a good arrangement for the two guests.Dialogue 24As the local guide, you are on the way to the Penglai Pavilion when a tourist suddenly faints and falls to the floor. After briefly checking the tourist, you have a conversation with Mr. Smith, the tour escort. Your dialogue will include the following points:A. Tell him the symptoms are quite like those of a heart attack.B. Tell him that you have to stop the coach and call an ambulance.C. Ask him to give you a hand to comfort the group.Dialogue 25An American tourist loses his passport while the group is doing sightseeing. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Offer the solutions to the tourist for the loss.B. Ask for photos for a new passport.C. Tell the tourist to declare the loss.D. Tell the tourist he should cover the extra expense himself.Act as a local guide .You receive a call from a tourist who gets a serious headache and a sore throat after registration. You rush to his room and make a dialogue with him with the following points:A. Inquire about the symptom.B. Help him to get some medicine at the clinic in the hotel.C. Tell him to pay the medical expenses himself.D. Persuade him to stay in the hotel, and arrange the meal for him.Dialogue 27Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room. Your dialogue will include the following points:A. Soothe the guest.B. Inquire the details, including the color, the size of the diamond necklace, etc...C. Offer solutions.D. Tell the tourist the hotel regulations of the valuables again.Dialogue 28Suppose you are the tour guide, two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of the tour group. Your dialogue will include the following points:A. Figure out the identities of the guests’ friends.B. Tell them that you’ll have to get the permission of the tour leader and other tourists first.C. Tell them to get their friends’ ID Cards and travel fee ready.Dialogue 29Act as a local guide. You are taking a tour group in Shandong province during the spring festival. The tourists are interested in Chinese cultures such as Wushu, the spring festival. Your dialogue will include the following points:A. Give a brief introduction to Wushu, such as Taijiquan.B. Give a brief introduction to the customs of the spring festival.C. Answer some questions asked by the tourists.Dialogue 30A tour group is now on the way to the Qingdao airport. Perform as the tour guide to give a farewell speech to the tour group. Your dialogue will include the following points:A. Review the whole tour process and thank the guests for their good cooperation.B. Ask the tourists for some advice.C. Make an apology to the tourists for anything unsatisfied during the trip.D. Give the best wishes to them.。