A5-Test Bank Part II-Chapter 3 Giving Your First Speech

Chapter 5 Analyzing the AudienceTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.Good public speakers are __________.a.self-centeredb.content-centeredc.audience-centeredd.delivery-centered2.To be audience-centered, you need to keep all of the following questions in mind when youwork on your speeches EXCEPT __________.a.to whom am I speakingb.what do I want them to know, believe, or do as a result of my speechc.how can I justify using devious, unethical tactics to achieve my goald.what is the most effective way of composing and presenting my speech to accomplishthat aim3.Audience size may affect all of the following aspects of your speech EXCEPT your__________.nguageb.choice of appealsc.personalitye of visual aids4.Which of the following examples doesn’t fall into the category of physical setting?a.Number of listeners.b.Location of the lectern.c.Seating arrangements.d.Room temperature.5.Nothing affects an audience more than __________.a.personal interestsb.cultural backgroundc.level of educationd.economic standing6.Which of the following is NOT true?a.Ideas that attract younger listeners may offend older listeners.b.Topics that are appealing to women may be of less interest to men.c.People from the same age group usually think alike.d.Wealthy people usually view the world differently than poor people.7.People don’t usually expend the time and effort to attend a speech unless __________.a.they have some interest in the topicb.they are invited to the speechc.the speech is delivered by a celebrityd.attending the speech is a course requirement8.Audience attitudes are most important in __________ speeches.rmativeb.persuasivememoratived.introductory9.An audience’s response to a message is __________ colored by their perception of thespeaker.a.frequentlyuallyc.invariablyd.occasionally10.The __________ will dictate how long a speech should be.a.occasionb.speakerc.topicd.audience11.Which of the following questions is an open-ended question?a.Are you a fan of TV reality shows?b.What types of reality shows do you like best, science, dating, makeover, or documentarystyle?c.Why, in your opinion, are TV reality shows so popular?d.How many reality shows have you watched in the past three months?12.You must submerge your own view so completely that you can __________.a.please your listeners during the speechb.influence your listeners after the speechc.adopt, temporarily, those of your listenersd.impress your listeners strategically13.You need to keep an eye out during your speech for audience __________.a.supportb.feedbackc.appreciationd.criticism14.If you find your listeners __________, you may need to back up and go over the point again.ughing or clappingb.yawning or dozing offc.frowning or responding with quizzical looksd.whispering or looking bored15.To say that people usually want to hear about things that are meaningful to them is to say thatpeople are __________.a.empathicb.egocentricc.egotisticd.egalitarian16.The process by which a speaker seeks to create a bond with listeners by emphasizing commonvalues, goals, and experiences is referred to as __________ by communication scholars.a.identificationb.egocentrismc.structuringd.affiliation17.What are the two types of audience analysis discussed in your textbook?a.Personal and impersonal.b.Demographic and situational.c.Occupational and educational.d.Psychological and sociological.18.One of the ways speakers analyze audiences is by looking at traits such as age, gender, sexualorientation, religion, group membership, and racial, ethnic and cultural background.According to your textbook, what is this called?a.Psychological audience analysis.b.Background audience analysis.c.Demographic audience analysis.d.Descriptive audience analysis.19.According to your textbook, which of the following is a demographic characteristic of aspeech audience?a.Knowledge about the subject.b.Attitude toward the speaker.c.Cultural background.d.Interest in the topic.20.According to your textbook, which of the following is a factor in situational audience analysis?a.T he audience’s cultural background.b.T he audience’s attitude toward the topic.c.T he audience’s religious beliefs.d.T he audience’s group membership.21.Which of the following elements usually has the greatest impact on the length a speechshould be?a.T he audience’s disposition toward the topic.b.The physical setting for the speech.c.The occasion of the speech.d.The audience’s attitudes toward the speaker.22.According to your textbook, what are the three primary factors to consider when assessing anaudience’s disposition toward a speech topic?a.Gender, knowledge, and opinions.b.Interest, background, and age.c.Knowledge, interest, and attitude.d.Size, occasion, and group membership.23.A landlord with a bad reputation among students for her high rent, deceptive advertising,and refusal to return security deposits is speaking to a campus group about how the city’s new zoning law will affect students. The most important factor the landlord should consider in her situational audience analysis is probably her listeners’ __________.a.genderb.knowledge of the topicc.disposition toward the speakerd.interest in the topic24.If you were giving a persuasive speech to a general audience arguing that all children shouldbe required to use standard English in the public schools, the most important factor toconsider in audience analysis would probably be __________.a.the age of the audienceb.the physical setting for the speechc.the ethnic background of the audienced.the size of the audience25.If you were giving an informative speech to a general audience on the presidency of John F.Kennedy, the most important factor to consider when analyzing your audience wouldprobably be its __________.a.religionb.agec.genderd.group membership26.If you were giving a persuasive speech on gun control to members of the National RifleAssociation, the most important factor to consider in audience analysis would probably be the __________.a.economic standing of your audienceb.group membership of your audiencecation of your audienced.knowledge of your audience27.If you were giving an informative speech to a general audience on Global PositioningSystems technology, the most important factor to consider when analyzing your audiencewould probably be the __________.a.group membership of the audienceb.size of the audiencec.knowledge of the audience about the topicd.gender of the audience28.If you were giving an informative speech to a general audience about digital encryption, themost important factor to consider when analyzing your audience would probably be the__________.a.physical setting for the speechb.occupation of the audiencec.group membership of the audienced.knowledge of the audience about the topic29.The major advantage of using fixed-alternative questions in an audience analysisquestionnaire is that they __________.a.enhance the credibility of the questionnaireb.get below the surface of respondents’ beliefsc.produce clear, unambiguous answersd.give respondents maximum leeway in answering30.When making up an audience analysis questionnaire, you should use __________ questions to getat the strength of a respondent’s attitudes or feelings.a.scaleb.fixed-alternativec.leadingd.open-ended31.If you were constructing an audience-analysis questionnaire and wanted to learn why some ofyour listeners do not fasten their seatbelts every time they ride in a motor vehicle, which ofthe following would be the best kind of question to ask?a.Leading question.b.Scale question.c.Open-ended question.d.Demographic question.32.If you were constructing an audience-analysis questionnaire and wanted to learn how many ofyour listeners had ever heard of the Salem witch trials, which of the following would be the best kind of question to ask?a.Demographic question.b.Fixed-alternative question.c.Open-ended question.d.Leading question.33.If you were constructing an audience-analysis questionnaire and wanted to learn why some ofyour listeners had not signed organ donor cards, which of the following would be the best kind of question to ask?a.Open-ended question.b.Leading question.c.Scale question.d.Fixed-alternative question.34.If you were constructing an audience-analysis questionnaire and wanted to learn the strengthof your listeners’ attitudes for or against animal research, which of the following would be the best kind of question to ask?a.Demographic question.b.Open-ended question.c.Leading question.d.Scale question.Short Answer Questions1.Since auditory perception is always selective, people don’t process a speaker’s messageexactly as the speaker in intends even they do pay attention.2.Because listeners are egocentric, they typically approach speeches by asking “Why is thisimportant to me?”3.According to your textbook, the six major factors to consider in situational audience analysisare:a.size of the audienceb.physical setting of the speechc.the audience’s demographic traitsd.the audience’s disposition toward the topice.the audience’s disposition toward the speakerf.the audience’s disposition toward the occasion4.Age, gender, sexual orientation, religion, group membership, and racial, ethnic or culturalbackground are among the factors to be considered in demographic audience analysis.5.The importance of any demographic factor will vary from audience to audience depending onthe occasion and the speech topic.6.Once you have your topic, you need to assess your audience’s interest in the topic, theirknowledge about it, and their attitudes toward it.7.There is a strong correlation between interest in a topic and knowledge about it.8.When used in an audience-analysis questionnaire, fixed-alternative questions are valuablebecause they produce clear, unambiguous answers.9.The major advantage of using scale questions in an audience-analysis questionnaire is thatthey help reveal the strength of a respondent’s attitudes or feelings.10.In constructing an audience analysis questionnaire, you should use open-endedquestions when you want to give respondents maximum leeway in answering.Essay Questions1.What does it mean to say that a public speaker should be “audience-centered”? At whatstages in speech preparation should a speaker be concerned about being audience-centered? 2.Explain the following statement: “Every speech situation contains two messages—the one sentby the speaker and the one received by the audience.”3.Explain why each of the following is an important factor in demographic audience analysis:age; gender; sexual orientation; religion; group membership; racial, ethnic, or culturalbackground.4.Imagine that you are preparing a classroom persuasive speech in favor of banning smoking inworkplaces. According to your textbook, what are the three factors to consider in analyzing your audience’s disp osition toward the topic? In a well-developed essay, explain howdifferences in each of the three factors might influence your preparation of this speech.5.As your textbook states, “There are two major stages in the process of audience adaptation.The first occurs before the speech, as part of your preparation and rehearsal. The secondoccurs during the presentation of the speech itself.” In a well-developed essay, discuss the steps a speaker might take in adapting her or his speech to the audience in each of thesestages.。

A3TestBankPartIIChapter1SpeakinginPublicChapter 1 Speaking in PublicTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter、Students are to indicate the best answer for each question by circling the correct letter、1.When your textbook describes public speaking as a form of empowerment, it means thatpublic speaking is __________、a. a way to make a difference in something we care aboutb. a way to make everyone see things through our frame of referencec. a way to demonstrate how clever we ared. a way to manipulate people2.Almost all cultures have an equivalent of the English word “__________” to de signatesomeone with special skills in public speaking、a.speakerb.talkerc.lecturerd.orator3.Intercultural municative petence builds upon traditional municative petence but adds the__________ required to make one’s way in an interdependent, culturally diverse world、a.awareness and skillsb.knowledgec.linguistic fluencyd.understanding4.Because public speaking is an act of __________ munication, it involves the use of Englishas a working language、a.interpersonalb.strategicc.massd.business5.Critical thinking involves all of the following related skills EXCEPT __________、a.distinguishing fact from opinionb.judging the credibility of statementsc.controlling nervousness and stage frightd.assessing the soundness of evidence6.One of the major differences between public speaking and ordinary conversation isthat public speaking usually requires __________、a.adapting to feedback from listenersb. a more formal manner of delivery/doc/3e55a954dc3383c4bb4cf7ec4af e04a1b171b063.html anizing ideas for effective municationd.tailoring the message to the audience7.It has often been said that there are few new ideas in the world, only__________ ideas、a.reorganizedb.rediscoveredc.reemphasizedd.reinforced8.As you work on expressing your ideas in clear, accurate language, you will enhance yourability to think __________、a.clearly and accuratelyb.effectively and clearlyc.logically and accuratelyd.cohesively and logically9.In order to organize your message, you need to __________、a、 tailor your message to the audienceb、 tell a story for maximum impactc、 organize your thoughts logic logicallyd、 adapting to listener feedback10.All of the following types of language have little place in public speeches EXCEPT__________、a、 slangb、 idiomc、 jargond、 bad grammar11.Listeners usually react negatively to speakers who do not __________ their language whenaddressing an audience、a、 elevate and polishb、 watch and decoratec、 control and decorated、 elevate and watch12.Speech munication begins with a __________、a、 listenerb、 channelc、 speakerd、 message13.Which of the following factors is NOT relevant to your success as a speaker?a、 Your manner of speaking、b、 Your circle of friends、c、 Your personal credibility、d、 Your knowledge of the subject、14.The __________ is whatever a speaker municates to someone else、a、 messageb、 channelc、 feedbackd、 situation15.In a public speaking class, your channel is the most __________ of all、a、 directb、 activec、 worthyd、 personal16.The listener’s __________ refers to the total of his or her knowledge, experience, goals,values, and attitudes、a、 mentality or mindsetb、 frame of referencec、 way of thinkingd、 field of expertise17.To be an effective public speaker, you must be __________、a、 situation-centeredb.audience-centeredc.channel-centeredd.message-centered18.Which of the following behavior is NOT an example of feedback?a、 Listeners wear warm clothes、b.Listeners shuffle their feet、c.Listeners lean forward in their seats、d.Listeners gaze at the clock、19.Interference is anything that __________ the munication ofa message、a、 influencesb.controlsc.impedesd.involves20.Funerals, weddings, graduation ceremonies are examples of __________、a、 channelb.situationc.interferenced.feedback21.As you present your speech, you notice that many of your listeners have interested lookson their faces and are nodding their heads in agreement with your ideas、 According to your textbook, these reactions by your listeners are called __________、a.interferenceb.cognitive cuesc.feedbackd.audience cues22.According to your textbook, a listener anxious about anuping exam, worried about arecent argument with a friend, or distracted by cold air in the classroom would beexperiencing __________、a.situational cuesb.interferencec.munication apprehensiond.psychological dissonance23.Concern by a listener about an uping job interview, the lack of air conditioning, or atoothache are all examples of __________ in the speech munication process、a.feedbackb.interferencec.avoidanced.blockage24.Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Lin Yang decided to keep his speech at the low end of his 10-to-15-minute time limit、 In making this decision, which element of the speech munication process was Lin Yang adapting to?a.Location、b.Feedback、c.Situation、d.Message、25.A ringing cell phone or an audience member browsing the Web on her laptop during aspeech are examples of __________ in the speech munication process、a.channelb.messagec.interferenced.feedback26.Whatever a speaker municates to someone else is termed the __________、a.channelb.messagec.coded.feedback27.What, according to your textbook, is the term for anything that impedes the munication ofa message?a.Interference、b.Blockage、c.Intrusion、d.Avoidance、28.Someone coughing in the audience or walking in late during a presentation are examplesof __________ in the speech munication process、a.channelb.messagec.feedbackd.interference29.The means by which a message is municated is termed the __________、a.occasionb.channelc.catalystd.setting30.As defined in your textbook, channel in the speech munication process refers to__________、a.the feedback sent to a speaker by the listenerb.the means by which a message is municatedc.the content a speaker municates to someone elsed.the process by which listeners adapt to the speaker31.__________ lets you know how your message is being received、a.Vocal varietyb.Credibilityc.Feedbackd.Interference32.As Liu Xiaoli approached the podium, loud voices from the hallway filled the room、Before beginning her speech, she asked someone in the back of the room to close the door、 In this case, Benita was dealing with __________、a.stage frightb.interferencea.audience attitudesb.feedback33.In the midst of a speech about volcanoes, a speaker notices quizzical expressions on thefaces of her listeners、In response, she s ays, “Let me explain that point again to make sure it’s clear、” When this happens, the speaker is __________、a.building her credibilityb.pensating for the situationc. adapting to feedbackd.adjusting the channel34.As Zhang Qiang delivered his speech, he noticed that some members of his audiencelooked confused as he explained one of his main points、 As a result, he slowed down and explained the point again、 In this case, Zhang Qiang was __________、a.dealing with external interferenceb.adapting to audience feedbackc.adjusting the channel of municationd.interpreting the audience’s frame of reference35.Dealing with such matters as the logical relationships among ideas, the soundness ofevidence, and the differences between fact and opinion are all part of what your textbook calls __________、a.deductionb.critical thinkingc.rational municationd.oral deliberation36.As you listen to a speech about campus crime, you relate the speaker’s ideas to yourown knowledge, goals, and experience、 According to your textbook, you are filtering the speech through your own __________、a.psychological screenb.cognitive fieldc.frame of referenced.social perspective37.Which of the following aspects of public speaking is least likely to help strengthen yourskills as a critical thinker?a.Researching your speech、b.Outlining and organizing your speech、c.Testing the logic of your arguments、d.Practicing the delivery of your speech、38.Because every person has a unique __________ based on his or her own knowledge,experience, and values, the meaning of a message can never be exactly the same to a listener as to a speaker、a.feedback mechanismb.attitudinal corec.frame of referenced.psychological field39.Everything a speaker says is filtered through a listener’s __________、a.credibilityb.frame of referencec.feedbackd.personal screen40.According to your textbook, the knowledge, experience, goals, values, and attitudesthrough which each listener filters a message is called the listener’s __________、a.personal screenb.frame of referencec.sphere of valuesd.attitudinal coreShort Answer Questions1.As discussed in your text, speechmaking bees more plex as cultural diversity increases、2.Intercultural municative petence requires thinking andacting in ways that acknowledge andrespect cultural diversity、3.Critical thinking is focused, organized thinking about such things as the logical relationshipsamong ideas, the soundness of evidence, and the difference between fact and opinion、4.What are the three primary differences discussed in your textbook between public speakingand conversation?a.Public speaking is more highly structured、b.Public speaking requires more formal language、c.Public speaking requires a different manner of delivery、5.The situation is the time and place in which speech munication takes place、6.Because a listener’s frame of reference can never be exactly the same as a speaker’s, themeaning of a message will never be exactly the same to a listener as to a speaker、7.The messages sent by listeners to a speaker are called feedback、8.Concern by a listener about lawn mower noise outside the room, an uping test, or a sickrelative are all examples of interference、9.Feedback lets you know how your message is being received by your audience、10.The channel is the means by which a message is municated、Essay Questions1.Explain two ways in which public speaking and conversation differ, and two ways in whichthey are similar、2.Briefly explain the four skills you use in everyday conversation that are also among the skillsrequired for effective public speaking、3.Explain the following statement: “Because a listener’s frame of reference can never be thesame as a speaker’s, the meaning of a message will never be exactly the same to a listener as to a speaker、”4.Identify and briefly explain the seven elements of the speech munication process、 Include inyour answer a sketch of the plete speech munication model presented in the textbook、Be sure to label each part of the model、5.Briefly discuss the impact of cultural diversity on the speechmaking process、。

Chapter 2 Speaking Confidently and EthicallyTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.Mahatma Gandhi, Abraham Lincoln, and Winston Churchill are among the greatest publicspeakers in history who have suffered from __________.a.speech impedimentb.stage frightc.nervous breakdownd.emotional stress2.Most experienced speakers have stage fright before taking the floor, but their nervousness isa __________ sign that they are getting “psyched up” for a good effort.a.healthyb.luckyc.desirabled.positive3.For most people, the __________ part of stage fright is fear of the unknown.a.easiestb.biggestc.smallestd.deepest4. A standard rule is that each minute of speaking time requires __________ of preparationtime—perhaps even more, depending on the amount of research needed for the speech.a.10 to 20 minutesb.20 to 40 minutesc.one and half hoursd.one to two hours5.One professional speech consultant estimates that proper preparation can reduce stage frightby __________ percent.a.75b.50c.35d.806.For each negative thought, you should counter with a minimum of __________ positiveones.a.sixb.threec.fived.two7.Visualization is closely related to__________ thinking.a.positiveb.criticalc.negatived.creative8.According to your textbook, rather than trying to eliminate every trace of stage fright, youshould aim at transforming it into __________.a.general anxietyb.visualized adrenalinec.professional stage frightd.positive nervousness9.Which of the following strategies is least likely to help you deal with nervousness in yourspeeches?a.Thinking positively.b.Working especially hard on your introduction.c.Concentrating on your stage fright.d.Making eye contact with members of your audience.10.Athletes, musicians, actors, speakers, and others use visualization to __________ in stressfulsituations.a.boost their confidenceb.enhance their performancec.increase their creativityd.improve their chances of success11.The more __________ your mental pictures, the more successful you are likely to be.a.vividb.realc.lucidplete12.Which of the following points is NOT listed in the text as additional tips for dealing withnervousness?a.Be at your best physically and mentally.b.Work especially hard on your conclusion.c.Make eye contact with members of your audience.e visual aids.13.Which of the following goals is NOT considered ethical?a.Supporting a worthy cause.b.Reporting on a business project.c.Defrauding investors of their savings.d.Helping a classmate who is sick.14.Being prepared for a speech involves all of the following EXCEPT __________.a.analyzing your audienceb.creating visual aidsanizing your ideasd.talking to a friend15.Nothing is more important to ethical speechmaking than__________.a.honestyb.sincerityc.curiosityd.credibility16.Blatant contempt for the __________ is one kind of dishonesty in public speaking.a.factsb.truthc.proofd.context17.Which of the following examples is NOT listed in your textas a more subtle form ofdishonesty?a.Juggling statistics.b.Quoting out of context.c.Rehearsing your delivery.d.Misrepresenting sources.18.__________ plagiarism is the most blatant and unforgivable kind of plagiarism.a.Strategicb.Globalc.Patchworkd.Incremental19.The best way to avoid global plagiarism is not to __________.a.leave your speech until the last minuteb.download a speech from the Internetc.deliver y our friend’s speech as your ownd.gather supporting material from online sources20.When a speaker cuts and pastes from two or three sources, without giving credit and withoutdoing any additional research, he or she commits __________ plagiarism.a.patchworkb.fragmentaryc.piecemeald.disorganized21.__________ plagiarism occurs when the speaker fails to give credit for particular parts ofthe speech that are borrowed from other people.a.Partialb.Incrementalc.Scatteredd.Incomplete22.One way to avoid patchwork plagiarism or incremental plagiarism when working with theInternet is to __________.a.take careful research notese credible sourcesc.quote multiple authorsd.cite relevant information23.Because speechmaking is a form of power, we must always be sure to speak __________.a.conciselyb.persuasivelyc.ethicallyd.forcefully24.In public speaking, sound ethical decisions involve weighing a potential course of action against__________.a. a set of ethical guidelines or standardsb.t he speaker’s strategic objective sc. a socially accepted code of legal rulesd.the personal opinions of the speaker25.Which of the following is NOT presented in your textbook as a guideline for ethicalspeechmaking?a.Be honest in what you say.b.Explain your credibility on the speech topic.c.Be fully prepared for each speech.d.Make sure your goals are ethically sound.26.Which of the following is NOT presented in your textbook as a guideline for ethicalspeechmaking?a.Explain your motives for speaking to the audience.b.Put your ethical principles into practice.c.Avoid name-calling and other forms of abusive language.d.Make sure your goals are ethically sound.27.Having spent two years working in a television newsroom, Xiao Ling decided to give herinformative speech on that topic. Because she knew a lot about it and was comfortable speaking to an audience, she didn’t spend much time preparing. As a result, her speech was poorly organized, ran overtime, and did not have a clear message. Which guideline for ethical public speaking discussed in your textbook did Li Ying fail to live up to?a.Be fully prepared for each speech.b.Make sure your goals are ethically sound.c.Avoid name-calling and other forms of abusive language.d.Be honest in what you say.28.According to your textbook, global plagiarism occurs when a person __________.a.bases his or her speech completely on foreign sourcesb.fails to cite sources throughout the body of the speechc.takes a speech entirely from one source and passes it off as her or his ownes two or three sources and blends the information into a unified whole29.Liu Wei found several excellent sources for his informative speech. He pulled keyinformation from them, blended those ideas into his own perspective, and cited his sources when he presented the speech. Which of the following statements best describes this situation?a.Liu Wei is ethical because he cited his sources and used them to develop his own slant onthe topic.b.Liu Wei is guilty of incremental plagiarism because he used quotations and paraphrases fromother people in his speech.c.Liu Wei is ethical because he did not copy his speech from a single source.d.Liu Wei is guilty of patchwork plagiarism because he used ideas from several differentsources in his speech.30.According to your textbook, __________ plagiarism occurs when a speaker copies word forword from two or three sources.a.patchworkb.globalc.incrementald.scientific31.As your textbook explains, what kind of plagiarism is a speaker who assembles a speech bycopying word for word from two or three sources committing?a.Global.b.Incremental.c.Scientific.d.Patchwork.32.According to your textbook, __________ plagiarism occurs when the speech as a whole isethical but the speaker fails to give credit for particular quotations and paraphrases.a.patchworkb.incrementalc.accidentald.incidental33.Which of the following does your textbook recommend as a way to steer clear of incrementalplagiarism?a.Avoid using direct quotations from other people in your speech.b.Only use your original ideas so there is no risk of plagiarism.c.Avoid citing sources that might make someone suspect plagiarism.d.Cite the sources of all quotations and paraphrases in your speech.34.The three kinds of plagiarism discussed in your textbook are __________.a.valid plagiarism, incremental plagiarism, and necessary plagiarismb.patchwork plagiarism, speech plagiarism, and global plagiarismc.global plagiarism, patchwork plagiarism, and incremental plagiarismd.idea plagiarism, quotation plagiarism, and paraphrase plagiarism35.The three guidelines for ethical listening discussed in your textbook are __________.a.listen attentively, avoid prejudging the speaker, and support free speechb.listen attentively, take accurate notes, and avoid prejudging the speakerc.support free speech, avoid name-calling, and listen attentivelyd.avoid stereotyping the speaker, support free speech, and take accurate notes36.Heather was in the midst of an excellent speech on campus history when she made a minormistake by giving the wrong date for the opening of a campus building. She suddenlystopped speaking and said, “Oh, I messed up.” She then finished her speech, but all she could think about afterward was her mistake. What is the major piece of advice from your textbook that Heather needs to be reminded about?a.There is no such thing as a perfect speech.b.You should work especially hard on your introduction.c.Audiences usually can’t tell how nervous a speaker is.d.You should take slow, deep breaths before you speak.e.It is natural for public speakers to be nervous.37.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Work especially hard on your conclusion.b.Avoid making eye contact with your audience.c.Try to generate extra adrenaline as you speak.d.Think of your speech as an act of communication.38.One way to build confidence as a speaker is to create a vivid mental blueprint in which yousee yourself succeeding in your speech. According to your textbook, this process is called __________.a.representationb.imagistic practicec.visualizationd.foreshadowing39.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Turn negative thoughts into positive thoughtsb.Avoid making direct eye contact with the audience.c.Stay up late the night before to finish preparing.d.Generate extra adrenaline as you speak.40.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Tell your audience how nervous you are.b.Avoid making eye contact with the audience.c.Focus on achieving perfection in your speech.d.Visualize yourself giving a successful speech.Short Answer Questions1.Anxiety over the prospect of giving a speech in front of an audience is known as stage fright.2.What are the six time-tested ways you can turn your nervousness from a negative force intoa positive one?a.Acquire speaking experience.b.Prepare, prepare, prepare.c.Think positively.e power of visualization.e.Know that most nervousness is not visible.f.Don’t expect perfection.3. A hormone released into the bloodstream in response to physical or mental stressis calledadrenaline.4.Visualization is mental imaging in which a speaker vividly pictures himself or herself giving asuccessful presentation.5.Ethics is the branch of philosophy that deals with issues of right and wrong in human affairs.6.List the four guidelines for ethical speakinga.Make sure your goals are ethically sound.b.Be fully prepared for each speech.c.Be honest in what you say.d.Put ethical principles into practice.7.Presenting another person’s language or ideas as one’s own is called plagiarism.8.What are the three types of plagiarism discussed in the text?a.Global plagiarism.b.Patchwork plagiarism.c.Incremental plagiarism.9.What are the two ways to guard against incremental plagiarism?a.Be careful when taking research notes to distinguish among direct quotations,paraphrased material, and your own comments.b.When in doubt, cite your source.Essay Questions1.In a brief essay, identify and discuss six methods a public speaker can use to help controlstage fright.2.Identify the four guidelines for ethical speaking and explain your understanding of theseguidelines.3.Write a summary of the five checklist items for ethical public speaking.4.Identify and discuss the three major types of plagiarism that a public speaker should avoidwhen preparing and presenting a speech.5.Explain why you would need to acknowledge an author as your source when youparaphrase him or her in your speech?（此文档部分内容来源于网络，如有侵权请告知删除，文档可自行编辑修改内容，供参考，感谢您的配合和支持）。

Chapter 1 Speaking in PublicTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Students are to indicate the best answer for each question by circling the correct letter.1.When your textbook describes public speaking as a form of empowerment, it means thatpublic speaking is __________.a. a way to make a difference in something we care aboutb. a way to make everyone see things through our frame of referencec. a way to demonstrate how clever we ared. a way to manipulate people2.Almost all cultures have an equivalent of the English word “__________” to designatesomeone with special skills in public speaking.a.speakerb.talkerc.lecturerd.orator3.Intercultural communicative competence builds upon traditional communicativecompetence but adds the __________ required to make one’s way in an interdependent, culturally diverse world.a.awareness and skillsb.knowledgec.linguistic fluencyd.understanding4.Because public speaking is an act of __________ communication, it involves the use ofEnglish as a working language.a.interpersonalb.strategicc.massd.business5.Critical thinking involves all of the following related skills EXCEPT __________.a.distinguishing fact from opinionb.judging the credibility of statementsc.controlling nervousness and stage frightd.assessing the soundness of evidence6.One of the major differences between public speaking and ordinary conversation isthat public speaking usually requires __________.a.adapting to feedback from listenersb. a more formal manner of deliveryanizing ideas for effective communicationd.tailoring the message to the audience7.It has often been said that there are few new ideas in the world, only__________ ideas.a.reorganizedb.rediscoveredc.reemphasizedd.reinforced8.As you work on expressing your ideas in clear, accurate language, you will enhance yourability to think __________.a.clearly and accuratelyb.effectively and clearlyc.logically and accuratelyd.cohesively and logically9.In order to organize your message, you need to __________.a. tailor your message to the audienceb. tell a story for maximum impactc. organize your thoughts logic logicallyd. adapting to listener feedback10.All of the following types of language have little place in public speeches EXCEPT__________.a. slangb. idiomc. jargond. bad grammar11.Listeners usually react negatively to speakers who do not __________ their language whenaddressing an audience.a. elevate and polishb. watch and decoratec. control and decorated. elevate and watch12.Speech communication begins with a __________.a. listenerb. channelc. speakerd. message13.Which of the following factors is NOT relevant to your success as a speaker?a. Your manner of speaking.b. Your circle of friends.c. Your personal credibility.d. Your knowledge of the subject.14.The __________ is whatever a speaker communicates to someone else.a. messageb. channelc. feedbackd. situation15.In a public speaking class, your channel is the most __________ of all.a. directb. activec. worthyd. personal16.The listener’s __________ refers to the total of his or her knowledge, experience, goals,values, and attitudes.a. mentality or mindsetb. frame of referencec. way of thinkingd. field of expertise17.To be an effective public speaker, you must be __________.a. situation-centeredb.audience-centeredc.channel-centeredd.message-centered18.Which of the following behavior is NOT an example of feedback?a. Listeners wear warm clothes.b.Listeners shuffle their feet.c.Listeners lean forward in their seats.d.Listeners gaze at the clock.19.Interference is anything that __________ the communication of a message.a. influencesb.controlsc.impedesd.involves20.Funerals, weddings, graduation ceremonies are examples of __________.b.situationc.interferenced.feedback21.As you present your speech, you notice that many of your listeners have interested lookson their faces and are nodding their heads in agreement with your ideas. According to your textbook, these reactions by your listeners are called __________.a.interferenceb.cognitive cuesc.feedbackd.audience cues22.According to your textbook, a listener anxious about an upcoming exam, worried about arecent argument with a friend, or distracted by cold air in the classroom would beexperiencing __________.a.situational cuesb.interferencemunication apprehensiond.psychological dissonance23.Concern by a listener about an upcoming job interview, the lack of air conditioning, or atoothache are all examples of __________ in the speech communication process.a.feedbackb.interferencec.avoidanced.blockage24.Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Lin Yang decided to keep his speech at the low end of his 10-to-15-minute time limit. In making this decision, which element of the speech communication process was Lin Yang adapting to?a.Location.b.Feedback.c.Situation.d.Message.25.A ringing cell phone or an audience member browsing the Web on her laptop during aspeech are examples of __________ in the speech communication process.a.channelb.messagec.interferenced.feedback26.Whatever a speaker communicates to someone else is termed the __________.a.channelc.coded.feedback27.What, according to your textbook, is the term for anything that impedes thecommunication of a message?a.Interference.b.Blockage.c.Intrusion.d.Avoidance.28.Someone coughing in the audience or walking in late during a presentation are examplesof __________ in the speech communication process.a.channelb.messagec.feedbackd.interference29.The means by which a message is communicated is termed the __________.a.occasionb.channelc.catalystd.setting30.As defined in your textbook, channel in the speech communication process refers to__________.a.the feedback sent to a speaker by the listenerb.the means by which a message is communicatedc.the content a speaker communicates to someone elsed.the process by which listeners adapt to the speaker31.__________ lets you know how your message is being received.a.Vocal varietyb.Credibilityc.Feedbackd.Interference32.As Liu Xiaoli approached the podium, loud voices from the hallway filled the room.Before beginning her speech, she asked someone in the back of the room to close the door. In this case, Benita was dealing with __________.a.stage frightb.interferencea.audience attitudesb.feedback33.In the midst of a speech about volcanoes, a speaker notices quizzical expressions on thefaces of her listeners. In response, she says, “Let me explain that point again to make sure it’s clear.” When this happens, the speaker is __________.a.building her credibilitypensating for the situationc. adapting to feedbackd.adjusting the channel34.As Zhang Qiang delivered his speech, he noticed that some members of his audiencelooked confused as he explained one of his main points. As a result, he slowed down and explained the point again. In this case, Zhang Qiang was __________.a.dealing with external interferenceb.adapting to audience feedbackc.adjusting the channel of communicationd.interpreting the audience’s frame of reference35.Dealing with such matters as the logical relationships among ideas, the soundness ofevidence, and the differences between fact and opinion are all part of what your textbook calls __________.a.deductionb.critical thinkingc.rational communicationd.oral deliberation36.As you listen to a speech about campus crime, you relate the speaker’s ideas to yourown knowledge, goals, and experience. According to your textbook, you are filtering the speech through your own __________.a.psychological screenb.cognitive fieldc.frame of referenced.social perspective37.Which of the following aspects of public speaking is least likely to help strengthen yourskills as a critical thinker?a.Researching your speech.b.Outlining and organizing your speech.c.Testing the logic of your arguments.d.Practicing the delivery of your speech.38.Because every person has a unique __________ based on his or her own knowledge,experience, and values, the meaning of a message can never be exactly the same to a listener as to a speaker.a.feedback mechanismb.attitudinal corec.frame of referenced.psychological field39.Everything a speaker says is filtered through a listener’s __________.a.credibilityb.frame of referencec.feedbackd.personal screen40.According to your textbook, the knowledge, experience, goals, values, and attitudesthrough which each listener filters a message is called the listener’s __________.a.personal screenb.frame of referencec.sphere of valuesd.attitudinal coreShort Answer Questions1.As discussed in your text, speechmaking becomes more complex as cultural diversityincreases.2.Intercultural communicative competence requires thinking and acting in ways thatacknowledge and respect cultural diversity.3.Critical thinking is focused, organized thinking about such things as the logical relationshipsamong ideas, the soundness of evidence, and the difference between fact and opinion.4.What are the three primary differences discussed in your textbook between public speakingand conversation?a.Public speaking is more highly structured.b.Public speaking requires more formal language.c.Public speaking requires a different manner of delivery.5.The situation is the time and place in which speech communication takes place.6.Because a listener’s frame of reference can never be exactly the same as a speaker’s, themeaning of a message will never be exactly the same to a listener as to a speaker.7.The messages sent by listeners to a speaker are called feedback.8.Concern by a listener about lawn mower noise outside the room, an upcoming test, or a sickrelative are all examples of interference.9.Feedback lets you know how your message is being received by your audience.10.The channel is the means by which a message is communicated.Essay Questions1.Explain two ways in which public speaking and conversation differ, and two ways in whichthey are similar.2.Briefly explain the four skills you use in everyday conversation that are also among the skillsrequired for effective public speaking.3.Explain the following statement: “Because a listener’s frame of reference can never be thesame as a speaker’s, the meaning of a message will never be exactly the same to a listener as to a speaker.”4.Identify and briefly explain the seven elements of the speech communication process. Includein your answer a sketch of the complete speech communication model presented in thetextbook. Be sure to label each part of the model.5.Briefly discuss the impact of cultural diversity on the speechmaking process.。

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Chapter 3—International Financial Markets1. Assume that a bank's bid rate on Swiss francs is $.45 and its ask rate is $.47. Its bid-ask percentagespread is:a. about 4.44%.b. about 4.26%.c. about 4.03%.d. about 4.17%.ANS: BSOLUTION: Bid-ask percentage spread = ($.47 − $.45)/$.47 = 4.26%PTS: 12. Assume that a bank's bid rate on Japanese yen is $.0041 and its ask rate is $.0043. Its bid-askpercentage spread is:a. about 4.99%.b. about 4.88%.c. about 4.65%.d. about 4.43%.ANS: CSOLUTION: Bid-ask percentage spread = ($.0043 − $.0041)/$.0043 = 4.65%PTS: 13. The bid/ask spread for small retail transactions is commonly in the range of ____ percent.a. 3 to 7b. .01 to .03c. 10 to 15d. .5 to 1ANS: A PTS: 14. ____ is not a factor that affects the bid/ask spread.a. Order costsb. Inventory costsc. Volumed. All of the above factors affect the bid/ask spreadANS: D PTS: 15. The forward rate is the exchange rate used for immediate exchange of currencies.a. Trueb. FalseANS: F PTS: 16. The ask quote is the price for which a bank offers to sell a currency.a. Trueb. FalseANS: T PTS: 17. According to the text, the forward rate is commonly used for:a. hedging.b. immediate transactions.c. previous transactions.d. bond transactions.ANS: A PTS: 18. If a U.S. firm desires to avoid the risk from exchange rate fluctuations, and it is receiving 100,000 in90 days, it could:a. obtain a 90-day forward purchase contract on euros.b. obtain a 90-day forward sale contract on euros.c. purchase euros 90 days from now at the spot rate.d. sell euros 90 days from now at the spot rate.ANS: B PTS: 19. If a U.S. firm desires to avoid the risk from exchange rate fluctuations, and it will need C$200,000 in90 days to make payment on imports from Canada, it could:a. obtain a 90-day forward purchase contract on Canadian dollars.b. obtain a 90-day forward sale contract on Canadian dollars.c. purchase Canadian dollars 90 days from now at the spot rate.d. sell Canadian dollars 90 days from now at the spot rate.ANS: A PTS: 110. Assume the Canadian dollar is equal to $.88 and the Peruvian Sol is equal to $.35. The value of thePeruvian Sol in Canadian dollars is:a. about .3621 Canadian dollars.b. about .3977 Canadian dollars.c. about 2.36 Canadian dollars.d. about 2.51 Canadian dollars.ANS: BSOLUTION: $.35/$.88 = .3977PTS: 111. Which of the following is not true with respect to spot market liquidity?a. The more willing buyers and sellers there are, the more liquid a market is.b. The spot markets for heavily traded currencies such as the Japanese yen are very liquid.c. A currency's liquidity affects the ease with which an MNC can obtain or sell that currency.d. If a currency is illiquid, an MNC is typically able to quickly purchase that currency at areasonable exchange rate.ANS: D PTS: 112. Forward markets for currencies of developing countries are:a. prohibited.b. less liquid than markets for developed countries.c. more liquid than markets for developed countries.d. only available for use by government agencies.ANS: B PTS: 113. A forward contract can be used to lock in the ____ of a specified currency for a future point in time.a. purchase priceb. sale pricec. A or Bd. none of the aboveANS: C PTS: 114. The forward market:a. for euros is very illiquid.b. for Eastern European countries is very liquid.c. does not exist for some currencies.d. none of the aboveANS: C PTS: 115. ____ is not a bank characteristic important to customers in need of foreign exchange.a. Quote competitivenessb. Speed of executionc. Forecasting adviced. Advice about current market conditionse. All of the above are important bank characteristics to customers in need of foreignexchange.ANS: E PTS: 116. The Basel II accord is focused on eliminating inconsistencies in ____ across countries.a. capital requirementsb. deposit ratesc. deposit insuranced. bank failure policiesANS: A PTS: 117. The international money market primarily concentrates on:a. short-term lending (one year or less).b. medium-term lending.c. long-term lending.d. placing bonds with investors.e. placing newly issued stock in foreign markets.ANS: A PTS: 118. The international credit market primarily concentrates on:a. short-term lending (less than one year).b. medium-term lending.c. long-term lending.d. providing an exchange of foreign currencies for firms who need them.e. placing newly issued stock in foreign markets.ANS: B PTS: 119. The main participants in the international money market are:a. consumers.b. small firms.c. large corporations.d. small European firms needing European currencies for international trade.ANS: C PTS: 120. LIBOR is:a. the interest rate commonly charged for loans between banks.b. the average inflation rate in European countries.c. the maximum loan rate ceiling on loans in the international money market.d. the maximum deposit rate ceiling on deposits in the international money market.e. the maximum interest rate offered on bonds that are issued in London.ANS: A PTS: 121. A syndicated loan:a. represents a loan by a single bank to a syndicate of corporations.b. represents a loan by a single bank to a syndicate of country governments.c. represents a direct loan by a syndicate of oil-producing exporters to a less developedcountry.d. represents a loan by a group of banks to a borrower.e. A and BANS: D PTS: 122. The international money market is primarily served by:a. the governments of European countries, which directly intervene in foreign currencymarkets.b. government agencies such as the International Monetary Fund that enhance developmentof countries.c. several large banks that accept deposits and provide loans in various currencies.d. small banks that convert foreign currency for tourists and business visitors.ANS: C PTS: 123. International money market transactions normally represent:a. the equivalent of $1 million or more.b. the equivalent of $1,000 to $10,000.c. the equivalent of between $10,000 and $100,000.d. the equivalent of between $100,000 and $200,000.ANS: A PTS: 124. A put option is the amount or percentage by which the existing spot rate exceeds the forward rate.a. Trueb. FalseANS: F PTS: 125. From 1944 to 1971, the exchange rate between any two currencies was typically:a. fixed within narrow boundaries.b. floating, but subject to central bank intervention.c. floating, and not subject to central bank intervention.d. nonexistent; that is currencies were not exchanged, but gold was used to pay for all foreigntransactions.ANS: A PTS: 126. As a result of the Smithsonian Agreement, the U.S. dollar was:a. the currency to be used by all countries as a medium of exchange for international trade.b. forced to be freely floating relative to all currencies without any boundaries.c. devalued relative to major currencies.d. revalued (upward) relative to major currencies.ANS: C PTS: 127. According to the text, the average foreign exchange trading around the world ____ per day.a. equals about $200 billionb. equals about $400 billionc. equals about $700 billiond. exceeds $1 trillionANS: D PTS: 128. Assume a Japanese firm invoices exports to the U.S. in U.S. dollars. Assume that the forward rate andspot rate of the Japanese yen are equal. If the Japanese firm expects the U.S. dollar to ____ against the yen, it would likely wish to hedge. It could hedge by ____ dollars forward.a. depreciate; buyingb. depreciate; sellingc. appreciate; sellingd. appreciate; buyingANS: B PTS: 129. The bid-ask spread on an exchange rate can be used to directly determine:a. how an exchange rate will change.b. the transaction cost of foreign exchange.c. the forward premium.d. the currency option premium.ANS: B PTS: 130. Futures contracts are typically ____; forward contracts are typically ____.a. sold on an exchange; sold on an exchangeb. offered by commercial banks; sold on an exchangec. sold on an exchange; offered by commercial banksd. offered by commercial banks; offered by commercial banksANS: C PTS: 131. Eurobonds:a. are usually issued in bearer form.b. typically carry several protective covenants.c. cannot contain call provisions.d. A and BANS: A PTS: 132. Which of the following is true?a. Non-U.S. firms may desire to issue bonds in the U.S. due to less regulations in the U.S.b. U.S. firms may desire to issue bonds in the U.S. due to less regulations in the U.S.c. U.S. firms may desire to issue bonds in the non-U.S. markets due to less regulations innon-U.S. countries.d. A and BANS: C PTS: 133. Eurobonds:a. can be issued only by European firms.b. can be sold only to European investors.c. A and Bd. none of the aboveANS: D PTS: 134. Which currency is used the most to denominate Eurobonds?a. the British pound.b. the Japanese yen.c. the U.S. dollar.d. the Swiss franc.ANS: C PTS: 135. When the foreign exchange market opens in the U.S. each morning, the opening exchange ratequotations will be based on the:a. closing prices in the U.S. during the previous day.b. closing prices in Canada during the previous day.c. prevailing prices in locations where the foreign exchange markets have been open.d. officially set by central banks before the U.S. market opens.ANS: C PTS: 136. The U.S. dollar is not ever used as a medium of exchange in:a. industrialized countries outside the U.S.b. in any Latin American countries.c. in Eastern European countries where foreign exchange restrictions exist.d. none of the aboveANS: D PTS: 137. Which of the following is not true regarding the Bretton Woods Agreement?a. It called for fixed exchange rates between currencies.b. Governments intervened to prevent exchange rates from moving more than 1 percentabove or below their initially established levels.c. The agreement lasted from 1944 until 1971.d. Each country used gold to back its currency.e. All of the above are true regarding the Bretton Woods Agreement.ANS: D PTS: 138. A Japanese yen is worth $.0080, and a Fijian dollar (F$) is worth $.5900. What is the value of the yenin Fijian dollars (i.e., how many Fijian dollars do you need to buy a yen)?a. 73.75.b. 125.c. 1.69.d. 0.014.e. none of the aboveANS: DSOLUTION: ($.008/$.59) = F$.014/¥PTS: 139. The existence of imperfect markets has prevented the internationalization of financial markets.a. Trueb. FalseANS: F PTS: 140. Under the gold standard, each currency was convertible into gold at a specified rate, and the exchangerate between two currencies was determined by their relative convertibility rates per ounce of gold.a. Trueb. FalseANS: T PTS: 141. An investor engaging in a transaction whereby he or she contracts to purchase British pounds one yearfrom now is an example of a spot market transaction.a. Trueb. FalseANS: F PTS: 142. The Single European Act prevented a trend toward increased globalization in the banking industry.a. Trueb. FalseANS: F PTS: 143. A cross exchange rate expresses the amount of one foreign currency per unit of another foreigncurrency.a. Trueb. FalseANS: T PTS: 144. A currency put option provides the right, but not the obligation, to buy a specific currency at a specificprice within a specific period of time.a. Trueb. FalseANS: F PTS: 145. The strike price is also known as the premium price.a. Trueb. FalseANS: F PTS: 146. The interest rate commonly charged for loans between banks is called the cross rate.a. Trueb. FalseANS: F PTS: 147. The Bretton Woods Agreement is an agreement to standardize banks' capital requirements acrosscountries; the resulting capital ratios are computed using risk-weighted assets.a. Trueb. FalseANS: F PTS: 148. The Basel Accord is an agreement among the major European countries to make regulations moreuniform across European countries and to reduce taxes on goods traded between these countries.a. Trueb. FalseANS: F PTS: 149. A futures contract is a contract specifying a standard volume of a particular currency to be exchangedon a specific settlement date.a. Trueb. FalseANS: T PTS: 150. Eurobonds are certificates representing bundles of stock.a. Trueb. FalseANS: F PTS: 151. A share of the ADR of a Dutch firm represents one share of that firm's stock that is traded on a Dutchstock exchange. The share price of the firm was 15 euros when the Dutch market closed. As the U.S.market opens, the euro is worth $1.10. Thus, the price of the ADR should be ____.a. $13.64b. $15.00c. $16.50d. 16.50 eurose. none of the aboveANS: CSOLUTION: 15 × $1.10 = $16.50PTS: 152. The ADR of a British firm is convertible into 3 shares of stock. The share price of the firm was 30pounds when the British market closed. When the U.S. market opens, the pound is worth $1.63. The price of this ADR should be $____.a. 48.90b. 146.70c. 55.21d. none of the aboveANS: BSOLUTION: 3 × 30 × $1.63 = $146.70PTS: 153. If there is a large supply of savings relative to the demand for short-term funds, the interest rate forthat country will be relatively low.a. Trueb. FalseANS: T PTS: 154. If there is a strong demand to borrow a currency, and a low supply of savings in that currency, theinterest rate will be relatively low.a. Trueb. FalseANS: F PTS: 155. The preferences of corporations and governments to borrow in foreign currencies and of investors tomake short-term investments in foreign currencies resulted in the creation of the international bond market.a. Trueb. FalseANS: F PTS: 156. Large commercial banks play a major role in the international money market by accepting short-termdeposits in large amounts (such as the equivalent of $1 million or more) and in various currencies, and channeling the money to corporations and government agencies that need to borrow those short-term funds in the desired currencies.a. Trueb. FalseANS: T PTS: 157. The term "eurobor" is widely used to reflect the interbank offer rate on euros.a. Trueb. FalseANS: T PTS: 158. The term "eurobor" is widely used to reflect the total amount of euros borrowed by the firms in Europeper month to finance their growth.a. Trueb. FalseANS: F PTS: 159. Institutional investors such as commercial banks, mutual funds, insurance companies, and pensionfunds from many countries are major participants in the international bond market.a. Trueb. FalseANS: T PTS: 160. In response to the Sarbanes-Oxley Act, the reporting costs were reduced, and many non-U.S. firms thatissued new shares of stock decided to place their stock in the United States.a. Trueb. FalseANS: F PTS: 161. Global regulations require that shareholders in all countries have the same rights wherever there arestock markets.a. Trueb. FalseANS: F PTS: 162. Shareholders have more voting power in some countries than others.a. Trueb. FalseANS: T PTS: 163. Shareholders can have influence on a wider variety of management issues in some countries.a. Trueb. FalseANS: T PTS: 164. The legal protection of shareholders is the same among countries.a. Trueb. FalseANS: F PTS: 165. Shareholders in some countries may have more power to effectively sue publicly-traded firms if theirexecutives or directors commit financial fraud.a. Trueb. FalseANS: T PTS: 166. In general, common law countries such as the U.S., Canada, and the United Kingdom allow for morelegal protection than French civil law countries such as France or Italy.a. Trueb. FalseANS: T PTS: 167. The government enforcement of securities laws varies among countries.a. Trueb. FalseANS: T PTS: 168. The degree of financial information that must be provided by public companies is the same amongcountries.a. Trueb. FalseANS: F PTS: 169. In general, stock markets allow for more price efficiency and attract more investors when they have allof the following except:a. more voting rights for shareholders.b. more legal protection.c. more enforcement of the laws.d. less stringent accounting requirements.ANS: D PTS: 170. In general, companies are attracted to the stock market in which there are very limited voting rights forshareholders.a. Trueb. FalseANS: F PTS: 171. If companies can rely on stock markets to obtain funds, they will have to rely more heavily on the____ market to raise long-term funds.a. derivativeb. long-term creditc. moneyd. foreign exchangeANS: B PTS: 172. The strike price on a currency option is also known as an exercise price.a. Trueb. FalseANS: T PTS: 173. Assume that the bank's bid quote of Mexican peso is $.126 and ask price is $.129. If you have Mexicanpesos, what is the amount of pesos that you need to purchase $100,000?a. 12,600b. 775,194c. 793,651d. 12,900ANS: C PTS: 174. When receiving quotations on a currency's exchange rate, the bank's bid quote is the rate at which thebank is willing to sell currency.a. Trueb. FalseANS: F PTS: 175. An obligation to purchase a specific amount of currency at a future point in time is called a:a. call optionb. spot contractc. put optiond. forward contracte. both B and D76. Which of the following is not a method that can be used to invest internationally?a. Investment in MNC stocksb. American depository receipts (ADRs)c. World Equity benchmark Shares (WEBS)d. International mutual fundse. All of the above are methods that can be used to invest internationally.ANS: E PTS: 177. The interest rate in developing countries is usually very low.a. Trueb. FalseANS: F PTS: 178. Assume that $1 is equal to .85 Euros and 98 yen. The value of yen in euros isa. .01b. 118c. 1.18d. .0087ANS: D PTS: 179. When obtaining a loan, the risk premium paid above LIBOR depends on the:a. risk-free interest rate of the borrower.b. credit risk of the borrower.c. borrower's stock price.d. lender's stock price.ANS: B PTS: 180. The largest global exchange is:a. NASDAQb. Tokyo Stock Exchangec. NYSE Euronextd. London Stock ExchangeANS: C PTS: 181. Which of the following is not true about syndicated loans?a. A borrower that receives a syndicated loan incurs various fees besides the interest rate.b. The loans are only denominated in U.S. dollars.c. The loans are provided by a group of banks to a borrower.d. The loans are usually formed in 6 weeks or less.ANS: B PTS: 182. The interest rate on the syndicated loan depends on the:a. currency denominating the loan.b. maturity of the loan.c. creditworthiness of the borrower.d. interbank lending rate.e. all of the above.83. Assume a U.S. firm has to pay for Korean imports in 60 days. It expects that Korean won willdepreciate, but it still wants to hedge its risk. What type of hedging is more appropriate in thissituation:a. Buy dollars forwardb. Sell dollars forwardc. Purchase call optiond. Purchase put optionANS: C PTS: 184. Certificates representing bundles of stock of non-U.S. firms are called:a. Eurobondsb. ADRsc. FRNsd. EuroborANS: B PTS: 185. Assume that the spot rate of the Singapore dollar is $.664. The ADR of a Singapore firm is convertibleinto 3 shares of stock. The price of an ADR is $20. What is the share price of the firm in Singapore dollars?a. 10b. 13.28c. 30.12d. 39.84ANS: A PTS: 186. Which of the following is not true regarding ADRs?a. ADRs are denominated in the currency of the stock's home country.b. ADRs enable U.S. investors to avoid cross-border transactionsc. ADRs allow non-U.S. firms to tap into U.S. market for funds.d. ADRs sometimes allow for arbitrage opportunities.ANS: A PTS: 187. The more intense the competition for the traded currency, the larger the bid/ask spread.a. Trueb. FalseANS: F PTS: 188. Banks charge larger bid/ask spreads than they would on less liquid, less traded currencies.a. Trueb. FalseANS: F PTS: 189. At any given point in time, a bank's bid quote will be greater than its ask quote.a. Trueb. FalseANS: F PTS: 190. An MNC with receivables in Japanese Yen purchases yen forward to hedge its exposure to exchangerate fluctuations.a. Trueb. FalseANS: F PTS: 191. A currency put option provides the right, but not the obligation, to buy a specific currency at a specificprice within a specific period of time.a. Trueb. FalseANS: F PTS: 192. The LIBOR varies among currencies because the market supply of and demand for funds vary amongcurrencies.a. Trueb. FalseANS: T PTS: 193. The international money market is frequently accessed by MNCs for short-term investment andfinancing decisions, while longer term financing decisions are made in the international credit market or the international bond market and in international stock markets.a. Trueb. FalseANS: T PTS: 194. Which of the following is not a possible bid/ask quotation for the Barbados dollar?a. $.50/$.51b. $.49/$.50c. $.52/$.51d. $.51/$.52e. All of the above are possible bid/ask quotations.ANS: C PTS: 195. Your company expects to receive 5,000,000 Japanese yen 60 days from now. You decide to hedgeyour position by selling Japanese yen forward. The current spot rate of the yen is $.0089, while the forward rate is $.0095. You expect the spot rate in 60 days to be $.0090. How many dollars will you receive for the 5,000,000 yen 60 days from now if you sell yen forward?a. $44,500b. $45,000c. $526 milliond. $47,500e. $556 millionANS: D PTS: 196. Which of the following is probably not an example of the use of forward contracts by an MNC?a. Hedging pound payables by selling pounds forwardb. Hedging peso receivables by selling pesos forwardc. Hedging yen payables by purchasing yen forwardd. Hedging peso payables by purchasing pesos forwarde. All of the above are examples of using forward contracts.ANS: A PTS: 197. A quotation representing the value of a foreign currency in dollars is referred to as a(n) ____ quotation;a quotation representing the number of units of a foreign currency per dollar is referred to as a(n) ____quotation.a. direct; indirectb. indirect; directc. direct; directd. indirect; indirecte. cannot be answered without more informationANS: A PTS: 198. You observe a quotation of the Japanese yen (¥) of $0.007. You are, however, interested in the numberof yen per dollar. Thus, you calculate the ____ quotation of ____ ¥/$.a. direct; 142.86b. indirect; 142.86c. indirect; 150d. direct; 150e. indirect; 0ANS: B PTS: 199. Which of the following is not true regarding electronic communications networks (ECNs)?a. They have a visible trading floor.b. Trades are executed by a computer network.c. They have been created in many countries to match orders between buyers and sellers.d. They allow investors to place orders on their computers.e. All of the above are true.ANS: A PTS: 1100. Which of the following is probably not appropriate for an MNC wishing to reduce its exposure to British pound payables?a. Purchase pounds forwardb. Buy a pound futures contractc. Buy a pound put optiond. Buy a pound call optionANS: C PTS: 1101. Futures contracts are sold on exchanges and are consequently ____ than forward contracts, which can be ____ to satisfy an MNC's needs.a. more standardized; standardizedb. more standardized; custom-tailoredc. more custom-tailored; standardizedd. more custom-tailored; custom-tailorede. less standardized; custom-tailoredANS: B PTS: 1102. An MNC's short-term financing decisions are satisfied in the ____ market, while its medium debt financing decisions are satisfied in the ____ market.a. international money; international creditb. international money; international bondc. international credit; international moneyd. international bond; international credite. international money; international stockANS: A PTS: 1。

A6-TestBankPartI...Chapter 4 Selecting a Topic and a PurposeTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.Which of the following people is likely to give a speech on curriculum andtextbooks?a.The head of a travel agency.b.The real estate agent.c.The movie director.d.The middle-school principal.2.Most people speak best about subjects __________.a.in which they are most interestedb.with which they are most familiarc.about which they are most curiousd.at which they are most surprised3.For __________ speeches, you can think of subjects about which you holdstrong opinions and beliefs.a.persuasive/doc/72a99518316c1eb91a37f111f18583d048640f65.html rmative /doc/72a99518316c1eb91a37f111f18583d048640f65.html memoratived.introductory4.If you are having trouble selecting a topic, there are a number of__________ procedures you can follow to get started.a.creativeb.regularc.identifyingd.brainstorming5.If personal inventory doesn’t work, try a technique called __________.a.groupingb.clusteringc.categorizingd.classifying6.Which of the following topic ideas is NOT likely to be included in thesublist for Three Gorges?a.Academy Awards.b.Yangtze River.c.Chongqing.d.Mountains.7.All of the following topic ideas are relevant to the category of plans andpolicies EXCEPT __________.a.Develop Solar Powerb.Cook Yunnan foodc.Change graduation Requirementsd.Build a New Computer Center8.When your general purpose is to persuade, you act as __________.a.an advocate or a partisanb. a politician or a statesmanc.an academician or a researcherd. a marketer or an advertiser9.All of the following specific purpose statements are effective EXCEPT__________.a.to inform my audience about recent discoveries of dinosaur fossilsb.to inform my audience that yoga is extremely coolc.to persuade my audience that harsher penalties are needed to prevent the practices of fraudulent land developersd.to inform my audience about the scientific uses of hot-air balloons10. Which of the following tips for specific purpose statements is false?a.Write the purpose statement as a full infinitive phrase.b.Avoid figurative language in your purpose statement.c.Express your purpose as a question, not as a statement.d.Make sure your specific purpose is not too vague or general.11.No matter how well you construct your speeches, they are likely to__________ unless you speak about matters of interest to your listeners.a.fall flatb.become offensivec.misleadd.be illogical12.You should choose a specific purpose you can achieve __________.a.in no more than an hourb.in the allotted timec.in the least possible timed.in no less than 10 minutes13.A six-minute speech will consist of roughly __________ words.a.120 to 150b.300 to 350c.520 to 800d.720 to 90014.Which of the following specific purpose statements is NOT likely to be handled well in the time allotted for classroom speeches?a.To inform my audience about the rise and fall of ancient Rome.b.To persuade my audience to convert to vegetarianism.c.To inform my audience of the history, styles, and cultural impact of qipao.d.To inform my audience about the role of technology in Chinese history.15.Which of the following tips for central idea is false?a.Make sure the central idea is not too specific.b.Express the central idea as a full sentence.c.State the central idea as a declarative sentence, not as a question.d.Avoid figurative language in the central idea.16.The central idea “Banning violent content on television is a good idea”is considered ineffective because __________.a.it is not a full sentenceb.it is a questionc.it is too generald.it includes figurative language17.According to your textbook, brainstorming is especially helpful when youare having trouble __________.a.determining the general purposeb.determining the specific purposec.phrasing the central idead.choosing a speech topic18.After choosing a topic, what is the next step of speech preparation?a.Phrasing the central idea.b.Analyzing the occasion.c.Determining the general purpose.d.Selecting the specific purpose./doc/72a99518316c1eb91a37f111f18583d048640f65.html ing Yahoo or other subject-based search engines on the Internet isrecommended in your textbook as one method of __________ for a speechtopic.a.siftingb.consultingc.brainstormingd.deliberating20.Which of the following is out of place in a speech to inform?a.Advocating.b.Explaining.c.Reporting.d.Telling.21.When the general purpose of your speech is to __________, you act primarilyas a teacher or lecturer.a.convinceb.entertain/doc/72a99518316c1eb91a37f111f18583d048640f65.html rmd.persuade22.Advocating a position is most appropriate when the general purpose of yourspeech is to __________.a.inspireb.persuadec.entertain/doc/72a99518316c1eb91a37f111f18583d048640f65.html rm23.“Improving personal relationships” is a poorly phrased specific purposefor a speech because it is __________.a.too technical for a classroom speechb.written as a sentence rather than a declarative phrasec.written as a fragment rather than a full infinitive phrased.expressed in figurative language24.“Knowing how to deal with stress” is a poorly phrased specific purposefor a classroom speech because it __________.a.is too technicalb.does not include a reference to the audiencec.contains figurative languaged.written as a sentence rather than a declarative phrase25.According to your textbook, what is the most important early step in theprocess of developing a successful speech?a.Creating a preliminary bibliography.b.Researching for speech materials.c.Formulating the specific purpose.d.Brainstorming for a central idea.26.As a specific purpose statement, “To inform my audience about computertechnology” is too __________.a.trivialb.broadc.technicald.detailed27.“To inform my audience about the basic steps in car maintenance and how toprotect their investment with auto insurance” is a poorly phrased specific purpose statement for a classroom speech because it __________.a.is too specificb.contains figurative languagec.contains more than one distinct idead.is written as a statement instead of a question28.“To inform about saving for retirement” is a poorly phrased specific purpose statement because it __________.a.is too specificb.does not include a reference to the audiencec.contains figurative languaged.is written as a statement instead of a question29.As a specific purpose statement, “To inform my audience about global warming” is too __________.a.scientificb.broadc.personald.detailed30.Identify the flaw in the following specific purpose statement for a classroom speech: “To inform my audience about the solar system.”a.It’s too shallow.b.It’s too general.c.It’s too remote.d.It’s too impersonal.31.Identify the flaw in the following specific purpose statement for a classroom speech: “To inform my audience about the stock market.”a.It’s too figurative.b.It’s too detailed.c.It’s too general.d.It’s too technical.32.The specific purpose of Stephanie’s informative speech is “To inform my audience about ballet.” Are there any flaws in Stephanie’s specific purpose?a.Yes. Stephanie’s specific purpose is too broad.b.Yes. Stephanie’s specific purpose is too impersonal.c.Yes. Stephanie’s specific purpose is written as a statement rather than a question.d.Yes. Stephanie’s specific purpose mentions her audience.33.“To inform my audience about the three basic steps in preventive medicine” is an example of a __________.a.specific purposeb.thesis statementc.central idead.general purpose34.“To inform my audience about the symptoms, causes, and treatment of chronic fatigue syndrome” is an example of a __________.a.thesis statementb.general purposec.specific purpose。

Chapter 2 Speak ing Con fide ntly and EthicallyTrue-False Questi onsStude nts are to in dicate whether each of the followi ng stateme nts is true or false by circling the appropriate letter.Multiple Choice Questi onsStudents are to indicate the best answer for each question by circling the correct letter.1.Mahatma Gandhi, Abraham Lincoln, and Winston Churchill are among thegreatest public speakers in history who have suffered from _________________ .c.n ervous breakdow nd.emotional stress2.Most experieneed speakers have stage fright before taking the floor, buttheir n ervous ness is a ______________ s ig n that they are gett ing “ psyched up for a good effort.a.healthyb.luckyc.desirabled.positive3.For most people, the ________________ p art of stage fright is fear of the unknown.a.easiestb.biggestc.smallestd.deepest4. A standard rule is that each minute of speaking time requires _________________ o fpreparati on time ——perhaps eve n more, depe nding on the amount ofresearch n eeded for the speech.a.10 to 20 mi nu tesb.20 to 40 minutesc.one and half hours5.One professional speech consultant estimates that proper preparation can reduce stage frightby ____________________________________ perce nt.a.75b.50c.35d.806.For each n egative thought, you should coun ter with a minimum of_____________ positive on es.a.sixb.threec.fived.two7.Visualization is closely related to ______________ thinking.a.positiveb.criticalc.n egatived.creative8.Accord ing to your textbook, rather tha n trying to elim in ate every trace ofstage fright, you should aim at tran sform ing it into ______________ .a.general anxietyb.visualized adrenalinec.professi onal stage frightd.positive nervousness9.Which of the following strategies is least likely to help you deal withn ervous ness in your speeches?a.Thinking positively.b.Working especially hard on your introduction.c.Concen trat ing on your stage fright.d.Making eye con tact with members of your audie nee.10.Athletes, musicians, actors, speakers, and others use visualization to in stressful situati ons.a.boost their con fide neeb.enhance their performaneec.in crease their creativityd.improve their chances of success11.The more ______________ your mental pictures, the more successful you arelikely to be.a.vividb.realc.lucidplete12.Which of the following points is NOT listed in the text as additional tips for deali ng with nervous ness?a.Be at your best physically and men tally.c.Make eye con tact with members of your audie nee.e visual aids.13.Which of the following goals is NOT considered ethical?a.Supporting a worthy cause.d.Helping a classmate who is sick.14.Being prepared for a speech involves all of the following EXCEPT __________________a.analyzing your audieneeb.creating visual aidsa nizing your ideasd.talking to a friend15.Nothing is more important to ethical speechmaking than ______________ .a.honestyb.sincerityc.curiosityd.credibility16.Blata nt con tempt for the ____________ is one ki nd of dish on esty in publicspeak ing.a.factsb.truthc.proofd.con text17.Which of the following examples is NOT listed in your textas a more subtle form of dishonesty?a.Juggling statistics.d.Misrepresenting sources.18. _____________ plagiarism is the most blata nt and un forgivable kind ofplagiarism.a.Strategicb.Globalc.Patchworkd.In creme ntalb.dow nl oad a speech from the In ter netc.deliver your friend ' s speech as your ownd.gather supporting material from online sources20.When a speaker cuts and pastes from two or three sources, without giving credit and withoutdoing any additi onal research, he or she commits plagiarism.a.patchworkb.fragmentaryc.piecemeald.disorganized21._____________ plagiarism occurs whe n the speaker fails to give credit forparticular parts of the speech that are borrowed from other people.a.Partialb.In creme ntalc.Scatteredd.In complete22.One way to avoid patchwork plagiarism or in creme ntal plagiarism whe ne credible sourcesc.quote multiple authorsd.cite releva nt in formati on23.Because speechmaking is a form of power, we must always be sure to speaka.con ciselyb.persuasivelyc.ethicallyd.forcefully24.In public speaking, sound ethical decisions involve weighing a potentialcourse of action aga inst _______________ .a. a set of ethical guideli nes or sta ndardsb.the speaker ' s strategic objectivesc. a socially accepted code of legal rulesd.the personal opinions of the speaker25.Which of the following is NOT presented in your textbook as a guideline for ethical speechmak ing?a.Be hon est in what you say.b.Expla in your credibility on the speech topic.c.Be fully prepared for each speech.d.Make sure your goals are ethically sound.b.Put your ethical prin ciples into practice.c.Avoid n ame-calli ng and other forms of abusive Ian guage.d.Make sure your goals are ethically sound.27.Having spent two years working in a television newsroom, Xiao Ling decided to give her in formativespeech on that topic. Because she knew a lot about itand was comfortable speaking to an audienee, she didn ' t spend much timeprepar ing. As a result, her speech was poorly orga ni zed, ran overtime, and did not have a clear message. Which guideli ne for ethical public speak ing discussed in your textbook did Li Ying fail to live up to?a.Be fully prepared for each speech.b.Make sure your goals are ethically sound.c.Avoid n ame-calli ng and other forms of abusive Ian guage.d.Be hon est in what you say.28.According to your textbook, global plagiarism occurs when a person ________________ .a.bases his or her speech completely on foreig n sourceses two or three sources and ble nds the in formati on into a un ified whole29.Liu Wei found several excelle nt sources for his in formative speech. Hepulled key information from them, blended those ideas into his own perspective, and cited hissources when he prese nted the speech. Which of the followi ng stateme nts best describes this situati on?a.Liu Wei is ethical because he cited his sources and used them to develop his own sla nt on thetopic.b.Liu Wei is guilty of in creme ntal plagiarism because he used quotati ons and paraphrases fromother people in his speech.c.Liu Wei is ethical because he did not copy his speech from a sin gle source.d.Liu Wei is guilty of patchwork plagiarism because he used ideas from several differe nt sources inhis speech.30.According to your textbook, _____________________ lagiarism occurs when a speakercopies word for word from two or three sources.a.patchworkb.globalc.in crementald.scie ntific31.As your textbook explains, what kind of plagiarism is a speaker who assemblesa speech by copy ing word for word from two or three sources committ ing?a.Global.b.In creme ntal.c.Scien tific.d.Patchwork.32.According to your textbook, ______________ lagiarism occurs when the speech asa whole is ethical but the speaker fails to give credit for particular quotati onsand paraphrases.a.patchworkb.in creme ntalc.accide ntald.in cide ntal33.Which of the following does your textbook recommend as a way to steer clear of in creme ntalplagiarism?a.Avoid using direct quotations from other people in your speech.b.Only use your origi nal ideas so there is no risk of plagiarism.c.Avoid cit ing sources that might make some one suspect plagiarism.d.Cite the sources of all quotati ons and paraphrases in your speech.34.The three kinds of plagiarism discussed in your textbook are _________________ .a.valid plagiarism, in creme ntal plagiarism, and n ecessary plagiarismd.idea plagiarism, quotati on plagiarism, and paraphrase plagiarism35. The three guidelines for ethical listening discussed in your textbook areb.listen attentively, take accurate notes, and avoid prejudging the speakerc.support free speech, avoid n ame-calli ng, and liste n atte ntivelyd.avoid stereotyp ing the speaker, support free speech, and take accuratenotes36.Heather was in the midst of an excellent speech on campus history when she made a minormistake by giv ing the wrong date for the ope ning of a campus build ing. She sudde nly stopped speak ing and said, “ Oh, I messed up. ” She then finished her speech, but all she could think about afterward was her mistake.What is the major piece of advice from your textbook that Heather n eeds to be remin ded about?a.There is no such thing as a perfect speech.b.You should work especially hard on your introduction.c.Audiences usually can ' t tell how nervous a speaker is.d.You should take slow, deep breaths before you speak.e.It is natural for public speakers to be nervous.37.Which of the following does your textbook recommend as a way to deal with n ervous ness inyour speeches?a.Work especially hard on your conclusion.b.Avoid making eye con tact with your audie nee.c.Try to gen erate extra adre nali ne as you speak.d.Think of your speech as an act of com muni cati on.38.One way to build con fide nee as a speaker is to create a vivid men tal blueprint in which yousee yourself succeeding in your speech. According to your textbook, this process is called .a.representationb.imagistic practicec.visualizationd.foreshadowing39.Which of the following does your textbook recommend as a way to deal with n ervous ness inb.Avoid maki ng direct eye con tact with the audie nee.c.Stay up late the night before to finish preparing.d.Gen erate extra adre nali ne as you speak.40.Which of the following does your textbook recommend as a way to deal with n ervous ness inyour speeches?a.Tell your audienee how nervous you are.b.Avoid making eye con tact with the audie nee.c.Focus on achiev ing perfect ion in your speech.d.Visualize yourself giving a successful speech.Short An swer Questio ns1.Anxiety over the prospect of giving a speech in front of an audienee is known as stage fright.2.What are the six time-tested ways you can turn your nervousness from a n egative force into apositive one?a.Acquire speaking experienee.b.Prepare, prepare, prepare.c.Think positively.e power of visualization.e.Know that most n ervous ness is not visible. ________f.Don ' t expect perfection.3. A hormone released into the bloodstream in response to physical or men tal stressis calledadrenaline.4.Visualization is men tai imagi ng in which a speaker vividly pictures himself or herself giv ing asuccessful prese ntati on.5.Ethics is the branch of philosophy that deals with issues of right and wrong in huma n affairs.6.List the four guideli nes for ethical speak inga.Make sure your goals are ethically sound. ________b.Be fully prepared for each speech.c.Be hon est in what you say.d.Put ethical principles into practice. _______7.Presenting another person ' s language or ideas as one ' s own is calledplagiarism.8.What are the three types of plagiarism discussed in the text?a.Global plagiarism.b.Patchwork plagiarism.c.In creme ntal plagiarism.9.What are the two ways to guard aga inst in creme ntal plagiarism?a.Be careful whe n tak ing research no tes to dist ing uish among direct ____________quotations, paraphrased material, and your own comments.b.When in doubt, cite your source.Essay Questi ons1.In a brief essay, identify and discuss six methods a public speaker can use to help con trol stagefright.2.Identify the four guidelines for ethical speaking and explain your understanding of theseguidelines.3.Write a summary of the five checklist items for ethical public speaking.4.Identify and discuss the three major types of plagiarism that a public speaker should avoidwhen preparing and presenting a speech.5.Explain why you would need to acknowledge an author as your source when you paraphrasehim or her in your speech?。

Chapter 5 Analyzing the AudienceTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.Good public speakers are __________.a.self-centeredb.content-centeredc.audience-centeredd.delivery-centered2.To be audience-centered, you need to keep all of the following questions in mind when youwork on your speeches EXCEPT __________.a.to whom am I speakingb.what do I want them to know, believe, or do as a result of my speechc.how can I justify using devious, unethical tactics to achieve my goald.what is the most effective way of composing and presenting my speech to accomplishthat aim3.Audience size may affect all of the following aspects of your speech EXCEPT your__________.nguageb.choice of appealsc.personalitye of visual aids4.Which of the following examples doesn’t fall into the category of physical setting?a.Number of listeners.b.Location of the lectern.c.Seating arrangements.d.Room temperature.5.Nothing affects an audience more than __________.a.personal interestsb.cultural backgroundc.level of educationd.economic standing6.Which of the following is NOT true?a.Ideas that attract younger listeners may offend older listeners.b.Topics that are appealing to women may be of less interest to men.c.People from the same age group usually think alike.d.Wealthy people usually view the world differently than poor people.7.People don’t usually expend the time and e ffort to attend a speech unless __________.a.they have some interest in the topicb.they are invited to the speechc.the speech is delivered by a celebrityd.attending the speech is a course requirement8.Audience attitudes are most important in __________ speeches.rmativeb.persuasivememoratived.introductory9.An audience’s response to a message is __________ colored by their perception of thespeaker.a.frequentlyuallyc.invariablyd.occasionally10.The __________ will dictate how long a speech should be.a.occasionb.speakerc.topicd.audience11.Which of the following questions is an open-ended question?a.Are you a fan of TV reality shows?b.What types of reality shows do you like best, science, dating, makeover, or documentarystyle?c.Why, in your opinion, are TV reality shows so popular?d.How many reality shows have you watched in the past three months?12.You must submerge your own view so completely that you can __________.a.please your listeners during the speechb.influence your listeners after the speechc.adopt, temporarily, those of your listenersd.impress your listeners strategically13.You need to keep an eye out during your speech for audience __________.a.supportb.feedbackc.appreciationd.criticism14.If you find your listeners __________, you may need to back up and go over the point again.ughing or clappingb.yawning or dozing offc.frowning or responding with quizzical looksd.whispering or looking bored15.To say that people usually want to hear about things that are meaningful to them is to say thatpeople are __________.a.empathicb.egocentricc.egotisticd.egalitarian16.The process by which a speaker seeks to create a bond with listeners by emphasizing commonvalues, goals, and experiences is referred to as __________ by communication scholars.a.identificationb.egocentrismc.structuringd.affiliation17.What are the two types of audience analysis discussed in your textbook?a.Personal and impersonal.b.Demographic and situational.c.Occupational and educational.d.Psychological and sociological.18.One of the ways speakers analyze audiences is by looking at traits such as age, gender, sexualorientation, religion, group membership, and racial, ethnic and cultural background.According to your textbook, what is this called?a.Psychological audience analysis.b.Background audience analysis.c.Demographic audience analysis.d.Descriptive audience analysis.19.According to your textbook, which of the following is a demographic characteristic of aspeech audience?a.Knowledge about the subject.b.Attitude toward the speaker.c.Cultural background.d.Interest in the topic.20.According to your textbook, which of the following is a factor in situational audience analysis?a.T he audience’s cultural background.b.T he audience’s attitude toward the topic.c.T he audience’s religious beliefs.d.T he audience’s group membership.21.Which of the following elements usually has the greatest impact on the length a speechshould be?a.T he audience’s disposition toward the topic.b.The physical setting for the speech.c.The occasion of the speech.d.T he audience’s attitudes toward the speaker.22.According to your textbook, what are the three primary factors to consider when assessing anaudience’s disposition toward a speech topic?a.Gender, knowledge, and opinions.b.Interest, background, and age.c.Knowledge, interest, and attitude.d.Size, occasion, and group membership.23.A landlord with a bad reputation among students for her high rent, deceptive advertising,and refusal to return security deposits is speaking to a campus group about how the city’s new zoning law will affect students. The most important factor the landlord should consider in her situational audience analysis is probably her listeners’ __________.a.genderb.knowledge of the topicc.disposition toward the speakerd.interest in the topic24.If you were giving a persuasive speech to a general audience arguing that all children shouldbe required to use standard English in the public schools, the most important factor toconsider in audience analysis would probably be __________.a.the age of the audienceb.the physical setting for the speechc.the ethnic background of the audienced.the size of the audience25.If you were giving an informative speech to a general audience on the presidency of John F.Kennedy, the most important factor to consider when analyzing your audience wouldprobably be its __________.a.religionb.agec.genderd.group membership26.If you were giving a persuasive speech on gun control to members of the National RifleAssociation, the most important factor to consider in audience analysis would probably be the __________.a.economic standing of your audienceb.group membership of your audiencecation of your audienced.knowledge of your audience27.If you were giving an informative speech to a general audience on Global PositioningSystems technology, the most important factor to consider when analyzing your audiencewould probably be the __________.a.group membership of the audienceb.size of the audiencec.knowledge of the audience about the topicd.gender of the audience28.If you were giving an informative speech to a general audience about digital encryption, themost important factor to consider when analyzing your audience would probably be the__________.a.physical setting for the speechb.occupation of the audiencec.group membership of the audienced.knowledge of the audience about the topic29.The major advantage of using fixed-alternative questions in an audience analysisquestionnaire is that they __________.a.enhance the credibility of the questionnaireb.get below the surface of respondents’ beliefsc.produce clear, unambiguous answersd.give respondents maximum leeway in answering30.When making up an audience analysis questionnaire, you should use __________ questions to getat the strength of a respondent’s attitudes or feelings.a.scaleb.fixed-alternativec.leadingd.open-ended31.If you were constructing an audience-analysis questionnaire and wanted to learn why some ofyour listeners do not fasten their seatbelts every time they ride in a motor vehicle, which ofthe following would be the best kind of question to ask?a.Leading question.b.Scale question.c.Open-ended question.d.Demographic question.32.If you were constructing an audience-analysis questionnaire and wanted to learn how many ofyour listeners had ever heard of the Salem witch trials, which of the following would be the best kind of question to ask?a.Demographic question.b.Fixed-alternative question.c.Open-ended question.d.Leading question.33.If you were constructing an audience-analysis questionnaire and wanted to learn why some ofyour listeners had not signed organ donor cards, which of the following would be the best kind of question to ask?a.Open-ended question.b.Leading question.c.Scale question.d.Fixed-alternative question.34.If you were constructing an audience-analysis questionnaire and wanted to learn the strengthof your listeners’ attitudes for or against animal research, which of the following would be the best kind of question to ask?a.Demographic question.b.Open-ended question.c.Leading question.d.Scale question.Short Answer Questions1.Since auditory perception is always selective, people don’t process a speaker’s messageexactly as the speaker in intends even they do pay attention.2.Because listeners are egocentric, they typically approach speeches by asking “Why is thisimportant to me?”3.According to your textbook, the six major factors to consider in situational audience analysisare:a.size of the audienceb.physical setting of the speechc.the audience’s demographic traitsd.the audience’s disposition toward the topice.the audience’s disposition toward the speakerf.the audience’s disposition toward the occasion4.Age, gender, sexual orientation, religion, group membership, and racial, ethnic or culturalbackground are among the factors to be considered in demographic audience analysis.5.The importance of any demographic factor will vary from audience to audience depending onthe occasion and the speech topic.6.Once you have your topic, you need to assess your audience’s interest in the topic, theirknowledge about it, and their attitudes toward it.7.There is a strong correlation between interest in a topic and knowledge about it.8.When used in an audience-analysis questionnaire, fixed-alternative questions are valuablebecause they produce clear, unambiguous answers.9.The major advantage of using scale questions in an audience-analysis questionnaire is thatthey help reveal the strength of a respondent’s attitudes or feelings.10.In constructing an audience analysis questionnaire, you should use open-endedquestions when you want to give respondents maximum leeway in answering.Essay Questions1.What does it mean to say that a public speake r should be “audience-centered”? At whatstages in speech preparation should a speaker be concerned about being audience-centered? 2.Explain the following statement: “Every speech situation contains two messages—the one sentby the speaker and the one recei ved by the audience.”3.Explain why each of the following is an important factor in demographic audience analysis:age; gender; sexual orientation; religion; group membership; racial, ethnic, or culturalbackground.4.Imagine that you are preparing a classroom persuasive speech in favor of banning smoking inworkplaces. According to your textbook, what are the three factors to consider in analyzing your audience’s disposition toward the topic? In a well-developed essay, explain howdifferences in each of the three factors might influence your preparation of this speech.5.As your textbook states, “There are two major stages in the process of audience adaptation.The first occurs before the speech, as part of your preparation and rehearsal. The secondoccurs dur ing the presentation of the speech itself.” In a well-developed essay, discuss the steps a speaker might take in adapting her or his speech to the audience in each of thesestages.。

Test Paper 1 ability abstract accountant accuracyacidaction activityactoradult adventure advertisements advertising adviceageagency agreement agricultureaidaimairallergyalley allowance alteration altitude ambition ambulance amount analysis analystangeranimalankle answer Antarctica ape appearance architect architecture area argument aristocrat army artarticleaspirinassignmentatlasaudienceauditoriumauthorauthorityaverageawardbachelorbackgroundbacteriabadgebadmintonbackpackbaldnessbandbandagebandsbankbanquetbasebasementbasesbasisbathbatteriesbatterybeachbeardbeatsbeautybedbedroombed sheetbedsitbehaviorsbeltbenefitbeveragebibliographybicyclebillbiologistbirdbirthblanketblastblockblouseboardboarderboatbonebowlbowlingbranchbreakfastbrickbridgebrochuresbuildingbungalowburgerburglarbuscabTest Paper 2 cabinet cablecafécafeteria cage Cambridge camel camera camp campus candidate candle canteen capital capsule carbon care career carpet carving cashier castle category cathedral cause cavecents 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Chapter 2—Performance Management ProcessTrue/False Questions2.1Ability is the physical, emotional, intellectual, and psychological aptitude toperform the work.(Suggested points: 2, [2.1], pg.44)LO: 4 Answer:True2.2Knowledge is having the information to do the job and having experience at thejob.(Suggested points: 2, [2.1], pg.44)LO: 4 Answer:False. Knowledge includes only having the information needed to do the job but not necessarily having done the work.2.3Job descriptions stay stable over time and therefore do not need to be updated.(Suggested points: 2, [2.1], pg.51)LO: 4 Answer:False. Jobs change, so job descriptions must be checked and updated on ongoingbasis.2.4Results criteria fall into the following categories: quality, quantity, cost-effectiveness, and timeliness.(Suggested points: 2, [2.1], pg.51)LO: 5 Answer:True2.5Key accountabilities are the yardstick used to evaluate how well an employee hasachieved each objective.(Suggested points: 2, [2.2], pg.52)LO: 5 Answer:False. Performance standards are the yardstick used to evaluate how well anemployee has achieved each objective.2.6Employees should be measured exclusively on the results that they achieve.(Suggested points: 2, [2.2], pg.52)LO: 5 Answer:False. Employees should be measured on results and behaviors.2.7Employees and supervisors should both evaluate employee performance during theperformance assessment phase.(Suggested points: 2, [2.4], pg.56)LO: 7 Answer:True2.8Self-serving bias refers to the degree to which participants in job analysis differ inhow carefully they attend to the job analysis rating at hand.(Suggested points: 2, [2.1], pg.47)LO: 4 Answer:False. Carelessness bias refers to the degree to which participants in job analysisdiffer in how carefully they attend to the job analysis rating at hand.2.9It is very important that the components of a performance management system allbe related to one another.(Suggested points: 2, [2.1], pg.42)LO: 2 Answer:True2.10The employee should wait until the review cycle is over, or until a seriousproblem develops, to solicit performance feedback and ask for coaching.(Suggested points: 2, [2.3], pg.54)LO: 6 Answer:False. The employee should not wait until the review cycle is over to solicitperformance feedback in the form of “check-ins.” Also, the employee should notwait until a serious problem develops to ask for coaching.Multiple-Choice Questions2.11The two main steps in the prerequisites phase of performance management are:A. U nderstanding the organization’s mission and conducting job analysisB. D eveloping the organization’s mission and conducting job analysisC. Conducting job analysis and writing a development planD. U nderstanding the organization’s m ission and writing a development plan(Suggested points: 2, [2.1], pg.42)LO: 3 Answer: A2.12 A job description includes a summary of:A. Job dutiesB. Working conditionsC. Needed KSAsD. All of the above(Suggested points: 2, [2.1], pg.44)LO: 4 Answer: D2.13__________ are clusters of measurable KSAs.A. Job dutiesB. CompetenciesC. Performance standardsD. Key accountabilities(Suggested points: 2, [2.2], pg.52)LO: 5 Answer: B2.14Performance execution is linked to _____________ and _____________.A. prerequisites; performance planningB. performance planning; performance reviewC. performance planning; performance assessmentD. performance assessment; performance review(Suggested points: 2, [2.1], pg.42)LO:1 Answer: C2.15Self-ratings of performance are important because they do all of the followingEXCEPT:A. Emphasize discrepancies between the employee’s and supervisor’s views ofperformanceB. Reduce employee defensiveness during an appraisal meetingC. Decrease employee satisfaction with the performance management systemD. Increase employee ownership and commitment to the programs(Suggested points: 3, [2.4], pg.56)LO: 7 Answer: C2.16Performance reviews should focus on:A. What has been done and how (past)B. What compensation may be received as a consequence (present)C. Goals for the upcoming review period (future)D. All of the above(Suggested points: 2, [2.10, pg.57])LO: 8 Answer: D2.17The correct order of the phases of a performance management process is:A.Performance planning, prerequisites, performance execution, performanceassessment, performance review.B.Prerequisites, performance planning, performance execution, performanceassessment, performance review.C.Performance planning, prerequisites, performance execution, performancereview, performance assessment.D.Prerequisites, performance execution, performance planning, performanceassessment, performance review.(Suggested points: 2, [2.1], pg.42)LO: 1 Answer: B2.18The poor implementation of the performance planning phase will result in thepoor implementation of the:A.Performance execution phaseB.Performance assessment phaseC.Performance review phaseD.All of the above(Suggested points: 2, [2.4], pg.42)LO: 2 Answer: D2.19The prerequisites to the implementation of a performance management system are:A.Money and timeB.Knowledge of the organization’s culture and knowledge of the jobs inquestionC.Knowledge of the organization’s mission and knowledge of the organization’scultureD.Knowledge of the organi zation’s mission and knowledge of the jobs inquestion(Suggested points: 2, [2.6], pg. 43)LO: 3 Answer: D2.20Methods of conducting a work analysis include all of these EXCEPT:A.Reading textbooksB.Observation of employees in actionC.Off-the-shelf questionnairesD.Interviews with employees(Suggested points: 2, [2.2], pg.44)LO: 4 Answer: A2.21O*NET is:A.An online resource for pay scale informationB.An online resource for job testingC.An online resource for finding jobsD.An online resource for generic job descriptions(Suggested points: 2, [2.3], pg.48)LO: 4 Answer: D2.22During the performance planning component, the supervisor and employee meetto discuss and agree upon:A.The employee’s salaryB.Results, behaviors, and a development planC.Performance, corrections, and a timelineD.The supervisor’s expectations(Suggested points: 2, [2.2], pg.52]LO: 5 Answer: B2.23Which of the following are primarily the responsibilities of the employee in termsof performance execution?A.Check-ins and performance touchpointsB.Collection and sharing of performance datamitment to goal achievementD.All of the above(Suggested points: 2, [2.3], pg.55)LO: 6 Answer: D2.24Which of the following are primarily the responsibilities of the supervisor interms of performance execution?A.FeedbackB.Observation and documentationC.ReinforcementD.All of the aboveE. B and C only(Suggested points: 2, [2.3], pg.55)LO: 6 Answer: D2.25Which of the following statements is true according to the text?I. Employees are primarily responsible for finding resources for developmentplans in the performance execution state.II. Both employees and supervisors should rate performance in the performance assessment phase.III. Any discrepancy between employee and supervisor ratings is unacceptable.IV. Many sources can be utilized for data regarding performance.A.All of the statements are correct.B.I, II, and IV only are correct.C.II and IV only are correct.D.None of the statements are correct.(Suggested points: 2, [2.4], pg.56)LO: 7 Answer: C. Note: Supervisors, and NOT employees are primarily responsible forfinding resources for development plans in the performance execution state (pg. 55) 2.26The text offers six recommended steps for conducting productive performancereviews. Included in those steps are which of the following?A.Cite specific positive and negative behaviorsB.Agree on a bonusC.Agree on an action planD.A and C onlyE.None of the aboveF.All of the above(Suggested points: 2, [2.5], pg.58)LO:8 Answer: D2.27“KSA” in the text refers to what?A.Knowledge, social skills, and aptitudeB.Knowledge, skills, and abilitiesC.Knowledge, skills, and agilityD.Knowledge of situation and action(Suggested points: 2, [2.1], pg.44)LO: 3 Answer: B2.28Job descriptions are a key prerequisite for any performance management systembecause:A.Without them, employees will not “buy in” to the system.B.Performance management systems are not applicable unless certain jobelements are present.C.They provide the criteria that will be used in measuring performance.D.They provide information to employees as to what tasks are most important intheir jobs.(Suggested points: 2, [2.1], pg.51)LO: 4 Answer: C2.29In the performance planning stage, the term “results” refers to what?A.Customer reactionsB.Ratings that result from performanceC.Customer complaints resulting from performanceD.Outcomes an employee must produce(Suggested points: 2, [2.7], pg.52)LO: 5 Answer: D2.30During the collection of information from individuals for the purpose ofconducting a work analysis, why might different people in the same position andsame job duties rate certain knowledge, skills, and abilities (KSAs) as moreimportant than other KSAs?A.People tend to believe that the their own behaviors and personality traits aremore needed for successful job performance compared to behaviors andpersonality traits of others.B.Insufficient rater training was provided prior to the collection of informationfrom the individuals.C.Participants in job analysis differ in how carefully they attend to the jobanalysis rating at hand.D.All of the above(Suggested points: 2, [2.1], pg.47)LO: 4 Answer: D2.31 A Web-based training program, designed to reduce rater bias, does all of thefollowing EXCEPT:A.Provides a common point of referenceB.Allows raters to define each rating dimensionC.Defines the scale anchorsD.Describes what behaviors were indicative of each rating dimensionE.Permits raters to practice their rating skills(Suggested points: 2, [2.1], pg. 48)LO: 4 Answer: B. Note: Programs provide raters with definitions of rating dimensions,they do NOT allow raters to define rating dimensions.2.32People tend to attribute success to themselves and failure to external causes (i.e.,factors outside of their control). This tendency is called:A.Social projection biasB.Optimism biasC.Availability heuristicD.Self-serving biasE.False consensus bias(Suggested points: 2, [2.1], pg. 47)LO: 4 Answer: D2.33______________________ leads people to believe that others behave similarly tothemselves and hence lead people to think about themselves instead of people ingeneral when reporting KSAs for their jobs.A.Social projection biasB.Optimism biasC.Carelessness biasD.Self-serving biasE.False consensus bias(Suggested points: 2, [2.1], pg. 47)LO: 4 Answer: A2.34___________________leads people to believe that others share the same beliefsand attitudes as themselves.A.Social projection biasB.Optimism biasC.Carelessness biasD.Self-serving biasE.False consensus bias(Suggested points: 2, [2.1], pg. 47)LO: 4 Answer: E2.35___________________results from the use of automatic versus controlledprocessing of information, leading to differences in how carefully people attend to the job analysis rating task at hand.A.Social projection biasB.Optimism biasC.Carelessness biasD.Self-serving biasE.False consensus bias(Suggested points: 2, [2.1], pg.47)LO: 4 Answer: CShort-Answer and Essay-Type Questions2.35 Performance management is an ongoing process including five interrelatedcomponents. Please explain how the poor implementation of a phase in theprocess or how a disrupted link between any of the phases will have a negativeimpact on the performance management process as a whole.(Suggested points: 3, .5[Summary Point #2], .5[Summary Point #3], pg. 42, pg. 59)LO: 2 Answer:Each of the five components of the performance management process plays animportant role. If any of these components is implemented poorly, then the entire performance management system suffers. For example, the lack of knowledge ofthe organization’s mission and the job in question (i.e., prer equisites) will notallow performance planning (i.e., performance roadmap) to be aligned withorganizational goals, thereby leading to poor performance execution. In short, aperformance management system is only as good as its weakest component.The links between the various components need to be established clearly. Oneexample would be that performance planning needs to be closely related toperformance execution. Performance planning is a futile exercise if executiondoes not follow from planning. The same applies to all the various components of performance management.2.36 The employee and the supervisor both have important roles during theperformance execution phase. Please list and explain each party’s responsibilities in this phase of the performance management process.(Suggested points: 2, [2.3], ppg.54-55)LO: 6 Answer:During the performance execution phase, these are the employee’sresponsibilities:mitment to goal achievement. The employee must be committed to thegoals that were set. One way to enhance commitment is to allow the employeeto be an active participant in the process of setting the goals.B.Check-ins and performance touchpoints. The employee should not wait untilthe review cycle is over to solicit performance feedback. Also, the employeeshould not wait until a serious problem develops to ask for coaching. Theemployee needs to take a proactive role in soliciting performance feedbackand coaching from his or her supervisor.C.Collecting and sharing performance data. The employee should provide thesupervisor with regular updates on the employee’s progress toward goalachievement both in terms of behaviors and results.D.Preparing for performance reviews. The employee should not wait until theend of the review cycle approaches to prepare for the review. On the contrary,the employee should engage in an ongoing and realistic self-appraisal so thatcorrective actions can be taken if necessary. The usefulness of the self-appraisal process can be enhanced by gathering informal performanceinformation from peers and customers (both internal and external).During the performance execution phase, these are supervisor’s responsibilities:A.Observation and documentation. Supervisors must observe and documentperformance on a daily basis. It is important to keep track of examples of bothgood and poor performance.B.Updates. As the organization’s goals may change, it is important to update andrevise initial objectives, standards, and key accountabilities (in the case ofresults) and competency areas (in the case of behaviors).C.Feedback. Feedback on progression toward goals and coaching to improveperformance should be provided on a regular basis and certainly before thereview cycle is over.D.Resources. Supervisors should provide employees with resources andopportunities to participate in developmental activities. Thus, supervisorsshould encourage (and sponsor) participation in training, classes, and specialassignments.E.Reinforcement. Supervisors must let employees know that the employees’outstanding performance is noticed by reinforcing effective behaviors andprogress toward goals. Also, supervisors should provide feedback regardingnegative performance and how to remedy the observed problem. So,observation and communication are not sufficient. Performance problemsmust be diagnosed early on and appropriate steps taken as soon as the problemis discovered.2.37 Define knowledge in terms of the prerequisites needed for performance planning.(Suggested points: 2, [2.1], pg.44)LO: 3 Answer:Knowledge is having the information needed to perform the work but notnecessarily having done it.2.38 Define skills in terms of the prerequisites needed for performance planning.(Suggested points: 2, [2.1], pg.44)LO: 3 Answer:Skills are the required attributes that are usually acquired by having done thework in the past.2.39 Define abilities in terms of the prerequisites needed for performance planning.(Suggested points: 2, [2.2], pg.44)LO: 3 Answer:Abilities are the physical, emotional, intellectual, and psychological aptitude toperform the work, but neither having done it nor having been trained to do thework is required.2.40 In what ways is self-appraisal beneficial for performance assessment?(Suggested points: 2, [2.4], pg.56)LO: 7 Answer:With self-appraisal, there is a greater likelihood that the information will be usedproductively in the future. Self-appraisals can reduce employees’ resentfulnessand increase employee satisfaction with the performance management system.Also, the discrepancy between employee and supervisor appraisals is likely totrigger development efforts, particularly when supervisor appraisal is morenegative than employee self-appraisal.2.41Why is the performance review meeting considered the “Achilles’ heel of theentire process”?(Suggested points: 2, [2.5], pg.57)LO: 8 Answer:Many managers are uncomfortable with providing performance feedback,particularly when performance is deficient; this discomfort may lead to anxietyand the avoidance of the appraisal interview. Because each component of theperformance management process plays an important role, when any of thesecomponents is implemented poorly or not at all, then the entire performancemanagement system suffers.2.42 A good performance appraisal meeting includes discussions of what?(Suggested points: 2, [2.5], pg.57)LO: 8 Answer:A good performance appraisal meeting includes discussions of what has beendone and how (the past); goals and development plans the employee will beexpected to achieve during the following review period (the future); and what new compensation, if any, the employee may be receiving as a result of his/herperformance (the present).2.43 What are the five components in the performance management cycle?(Suggested points: 2, [2.1], pg.42)LO: 1 Answer:The five components of the performance management cycle are: prerequisites,performance planning, performance execution, performance assessment, andperformance review.2.44 List the six recommended steps for conducting productive performance reviews.(Suggested points: 2, [2.5], pg. 58)LO: 8 Answer:The six recommended steps for conducting productive performance reviews are:A.Identify what the employee has done well and poorly by citing specificbehaviors.B.Solicit feedback from the employee about these behaviors.C.Discuss the implications of changing or not changing the behaviors.D.Explain to the employee how skills used in past achievements can helpovercome any current performance problems.E.Agree on an action plan.F.Set a meeting to follow up and agree on the behaviors, actions, and attitudesthat will be evaluated.2.45 Define self-serving bias, and explain how it may affect the job analysis process.(Suggested points: 3, [2.1], pg.47)LO: 4 Answer:Self-serving bias is the tendency for people to attribute success to themselves and failure to external causes (i.e., factors outside of their control). As a result, thisbias leads people to report that their own behaviors and personality traits are more needed for successful job performance compared to behaviors and personalitytraits of others.2.46 Distinguish between social projection bias and false consensus bias.(Suggested points: 3, [2.1], pg.47)LO: 4 Answer:Social projection bias leads people to believe that others behave similarly tothemselves and hence leads people to think about themselves instead of people in general when reporting KSAs for their jobs. False consensus bias is different from social projection bias, because false consensus bias leads people to believe thatothers share the same beliefs and attitudes as themselves.2.47How do the self-serving, social projection, false consensus biases, andcarelessness bias commonly affect the job analysis process?(Suggested points: 3, [2.1], pg.48)LO: 4 Answer:Self-serving, social projection, and false consensus biases, and carelessness biasaffect job analysis ratings because they lead people to believe that their ownKSAs are those driving success in their jobs. So, these lead to an exaggeratedview regarding the KSAs needed—and this exaggeration is based on precisely the KSAs that job incumbents have.2.48How does a Web-based rater training program work to help raters become lesssusceptible to rater biases and thus more accurate in the ratings that are collectedin a job analysis?(Suggested points: 3, [2.1], pg. 48)LO: 4 Answer:Taken together, self-serving, social projection, false consensus biases, andcarelessness bias affect job analysis ratings because they lead people to believethat their own KSAs are those driving success in their jobs. So, these lead to anexaggerated view regarding the KSAs needed—and this exaggeration is based on precisely the KSAs that job incumbents have. Given such, a rater trainingprogram helps participants converge onto a common point of reference, which is a point where the exaggeration is significantly mitigated. As a result, rater trainingprogram participants tend to provide significantly lower ratings for certain KSAsthan do nonparticipants who tend to exaggerate those KSAs.2.49 List the five steps that typically make up a Web-based rater training program.(Suggested points: 3, [2.1], pg. 48)LO: 4 Answer:A Web-based training program usually includes the following five steps:(1) Provide raters with a definition of each rating dimension.(2) Define the scale anchors.(3) Describe what behaviors were indicative of each dimension.(4) Allow raters to practice their rating skills.(5) Provide feedback on the practice。

Chapter 10 Using LanguageTrue-False QuestionsStudents are to i ndicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.nguage helps to shape our sense of reality by __________.a.causing eventsb.giving meaning to eventsmunicating eventsd.reflecting events2.The denotative meaning of a word is __________.a.what the word suggests or impliesb.its literal or dictionary meaningc.based on the audi ence’s sense of appropriatenessually more abstract than its connotative meaning3.The connotative meaning of a word is __________.a.its dictionary definitionb.determined by the speakerc.concrete and precised.what the word suggests or implies4.As your textbook explains, connotative meaning gives words their __________power.a.logicalb.definitionalc.emotionald.rhythmical5.Each of the following is discussed in your textbook as a basic criterion for theeffective use of language in public speaking EXCEPT __________.ing language clearlying language vividlying language appropriatelying language technically6.According to your textbook, __________ words refer to ideas or concepts rather thanto tangible objects.a.vividb.abstractc.concreted.denotative7.Which of the following words is the most concrete and specific?a.Author.b.Writer.c.Lu Xun.d.Fantasy author.8.Which of the following words is the most concrete and specific?a.Prescription medicine.b.Aspirin.c.Medicine.d.Health care.。

A9-TestBankPartI...Chapter 7 Organizing the Body of the SpeechTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.The process of organizing the body of speech beginswhen you determine the __________.a.introductionb.main pointsc.bodyd.conclusion2.Most speeches contain __________ main points.a.from two to fiveb.from one to threec.from two to eightd.from three to five3.Sometimes your main points will be evident fromyour __________.a.general purpose statementb.specific purpose statementc.internal previewsd.internal summaries4.The most effective order depends on all of thefollowing things EXCEPT __________.a.your topicb.your purposec.your titled.your audience5.Speeches arranged chronologically follows a__________ pattern.a.directionald.b & c only6.Spatial order is especially useful for __________speeches./doc/d3*******.htmlrmativeb.descriptive/doc/d3*******.htmlmemoratived.persuasive7.The main points of a persuasive speech are oftenarranged in __________ order.a.chronologicalb.spatialc.topicald.problem-solution8.Which of the following methods of organizationworks both for informative speeches and persuasivespeeches?a.Problem-solution.b.Chronological.c.Topical.d.Spatial.9.Here are the main points for an informative speechabout China’s National Stadium,the Bird’s Nest.I. A red concrete seating bowl is one of the twomain structures of the stadium.II.An outer steel frame around the bowl is theother main structure of the stadium. III.Spacious concourses are accessible at different levels of the stadium.IV. A large mixed-use retail development is beneaththe stadium.These main points are arranged in __________ order.a.spatialb.chronological10.Here are the main points for a speech trying to convince the audience that China needs stricter law enforcement against underfunding and negligence ofcoal mines.I.Many coal mine accidents in China result fromunderfunding and negligence.II.Stricter safety law enforcement will help prevent underfunding and negligence of China’scoal mines.These main points are arranged in __________ order.a.directionalb.problem-solutionc.spatiald.causal11.Here are the main points for an informativespeech about classical ballet.I.Classical ballet embraces styles originated indifferent cultures.II.Classical ballet nurtures the best dancers inthe world.III.Classical ballet offers the audience the greatest works in the ballet repertoire.According to your textbook, these main points arearranged in __________ order.a.topicalb.chronologicalc.spatiald.causal12.Here are the main points for a speech about thehistory of Tsinghua University.I.Tsinghua University was established in 1911 asa prep school.II. A university section was added to the prepschool in 1925.III.In 1928, the school was renamed NationalTsinghua University.IV.Tsinghua University was given its current nameThese main points are arranged in __________ order.a.spatialb.causalc.chronologicald.topical13.Which organizational method is used in a speechwith the following main points?I.An English version of the Lecture Room willenhance Chinese viewers’ cultural awareness.II.An English version of the Lecture Room will encourage foreigners’ participation.III.An English version of the Lecture Room will enrich English learners’ language experience.a.Spatial order.b.Topical order.c.Causal order.d.Chronological order.14.Here are the main points for a speech about theancient central axis of Beijing.I.The central axis of Beijing begins atYongdingmen Gate in the south.II.The axis runs straight through the Tiananmen Square and cuts the Forbidden City in half. III.The axis ends at the Bell Tower and the DrumTower in the north of Beijing.These main points are arranged in __________ order.a.chronologicalb.causalc.spatiald.topical15.Which organizational pattern is used in a speechwith the following main points?I.State dinners require special dress codes. II.State dinners consist of military honor guards.III.State dinners feature entertainment.IV.State dinners serve a four or five course meal.V.State dinners include speeches.a.Problem-solution.b.Chronological.d.Causal.16.Here are the main points for a speech about theproblem of illegal selling of antiques.I.Illegal selling of antiques is a seriousproblem that requires a combination of government action and individual awareness. II.The problem can be solved by a combination of government action and individual awareness.These main points are arranged in __________ order.a.spatialb.problem-solutionc.causald.topical17.Here are the main points for an informative speech about the mission of the Confucius Institute.I.Confucius Institutes are opened to teachChinese culture and language.II.Confucius Institutes are opened to let the world see China as a nation of etiquette. III.Confucius Institutes are opened to celebrate the world’s oldest continuous civilization.These main points are arranged in __________ order.a.directionalb.chronologicalc.topicald.spatial18.Here are the main points for an informativespeech about the five major cinematic and television versions of A Dream of Red Mansions.I. A movie version of the novel was produced inShanghai in 1944.II. A Yueju opera version of the novel was madeinto a movie in 1962.III.The first CCTV television version of the novelwas created in 1987.IV.Beijing Film Studio produced a movie version ofthe novel in 1989.V. A latest CCTV television version of the novelwas released in 2010.These main points are arranged in __________ order.a.chronologicalb.problem-solutionc.causald.spatial19.Here are the main points for an informative speech about the Bund of Shanghai.I.The Bund of Shanghai is a cherished icon of the city.II.The Bund of Shanghai was a witness to its past paradisiacal glory.III.The Bund of Shanghai is a haven for both residents and visitors.IV.The Bund of Shanghai is a museum of international architecture.These main points are arranged in __________ order.a.topicalb.directionalc.causald.problem-solution20.Which organizational pattern is used in a speech with the following main points?I.The first main hall of the temple is the Hallof Heavenly Kings.II.The second main hall of the temple is the Hallof Harmony and Peace.III.The third main hall of the temple is the Hallof Everlasting Protection.IV.The fourth main hall of the temple is the Hallof the Wheel of Law.V.The last main hall of the temple is the Wanfu Pavilion.a.Spatial.b.Chronological.c.Causal.d.Topical.21.Here are the main points for an informativespeech about practicing Tai Chi.I.Practicing Tai Chi is good for the mind.II.Practicing Tai Chi is good for the body.These main points are arranged in __________ order.a.problem-solutionb.topicalc.directionald.causal22.Which organizational pattern is used in a speechwith the following main points?I.First, each participant is given a sheet ofpaper and told the brainstorming question.II.Second, participants are asked to write oneresponse on the sheet and stop.III.Third, participants are asked to swap theiranswer sheets with one another.IV.Fourth, participants are asked to improve onthe idea they receive.V.Finally, participants are asked to repeat steps three and four until the best ideas are generated.a.Topical.b.Spatial.c.Causal.d.Chronological.23.Here are the main points for a speech about QianXuesen.I.In China, Qian Xuesen is known as the father ofChinese rocketry.II.In the United States, Qian Xuesen is recognizedas a pioneer in Americanjet and rocket technology.These main points are arranged in __________ order.a.causalb.spatialc.topical24.Here are the main points for an informative speech about the steps of making a cloisonné object.I.The first step is shaping the metal into theform of the finished object.II.The second step is creating a design bysoldering fine wire to the surface of theobject.III.The third step is filling the design withcolored enamel.IV.The fourth step is polishing the object.V.The final step is gilding the object with fluidgold.These main points are arranged in __________ order.a.topicalb.chronologicalc.spatiald.causal25.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To inform my audience about four of the world’s greatest violinconcertos”?a.Historical.b.Topical.c.Descriptive.d.Visual.26.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To inform my audience about the structure of the YueyangPavillion in Yueyang, Hunan Province”?a.descriptiveb.historicalc.spatiald.chronological27.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To inform my audience about the three major campaigns during the People’s Liberation War in China”?a.analyticalc.topicald.technical28.Which organizational pattern would probably bemost effective for arranging the main points of aspeech with the specific purpose “To inform myaudience about the causes and effects of thecurrent low effective population of Siberiantigers”?a.environmentalb.chronologicalc.analyticald.causal29.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To inform my audience how to build a dance studio at home”?a.technicalb.causalc.chronological/doc/d3*******.htmlparative-advantages30.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To persuade my audience that ivo ry trade should be banned”?a.problem-solutionb.thematicc.persuasived.causal31.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To inform my audience about the behavioral patterns of wolves”?a.technicalb.logicalc.topicald.chronological32.When the main points of a speech follow a timepattern, they are organized in__________.a.chronological orderb.spatial orderc.topical orderd.causal order33.Which organizational pattern would probably bemost effective for arranging the main points of a speech with the specific purpose “To persuade my audience that there should be stricter laws againstbaby dumping”?a.chronologicalb.thematicc.problem-solutiond.causal34.When main ideas follow a directional pattern,they are organized in __________.a.geographical orderb.topical orderc.spatial orderd.causal order35.Problem-solution order is most appropriate fororganizing __________ speeches.a.acceptanceb.persuasive/doc/d3*******.htmlmemorative/doc/d3*******.htmlrmative36.Words or phrases that indicate when a speaker hascompleted one thought and is moving on to anotherare called __________.a.transfersb.internal summariesc.transitionsd.signposts37.“Now that we have seen how serious the problemof paparazzi stalking is, let’s look at some solutions. . .” is an example of a(n) __________.a.internal previewb.transitionc.internal summaryd.main point38.According to your textbook, if the followingstatement occurred in the body of a speech, itwould be an example of what kind of connective?I will focus on three solutions—enacting tougherlaws against paparazzi stalking, airing anti-paparazzi stalking PSAs on network television, and giving individuals more rights to fight againstpaparazzi stalking.a.Internal summary.b.Internal preview.c.Transition.d.Sub points.39.According to your textbook, if the followingstatement occurred in the body of a speech, itwould be an example of what kind of connective?In short, a bone marrow transplant is a standard treatment option for patients with life-threatening blood, immune system or genetic disorders. A transplant replaces the patients’ unhealthy blood-forming cells with healthy ones.a.Transition.b.Foreshadowing.c.Internal summary.d.Internal preview.40.According to your textbook, brief statements thathelp listeners follow your ideas by indicatingexactly where you are in the speech are called__________.a.transitionsb.signpostsc.dividersd.lead-insShort Answer Questions1.Strategic organization refers to putting a speechtogether in a particular way to achieve aparticular result with a particular audience.2.Speeches organized chronologically many narrate aseries of events in the sequence in which theyhappened.3.In speeches organized in spatial order, the mainpoints proceed from top to bottom, left to right, front to back, inside to outside, east to west, orsome other route.4.Problem-solution order is a method of organizationin which the first main point deals with the existence of a problems and the second main point presents a solution to the problem.5.The following main points are arranged in topicalorder.I. The first major type of environmentalpollution is land pollution.II. The second major type of environmentalpollution is air pollution.III. The third major type of environmentalpollution is water pollution.6.The following main points are arranged in spatialorder.I. The raised right arm and torch of the Statueof Liberty symbolize America’s role as abeacon light of liberty to people the worldover.II. The body of the Statue of Liberty is linedwith staircases, which give a good view of theinside contours.III. The base of the Statue of Liberty contains a plaque with the poignant lines beginning“Give me your tired, your poor . . .”7.The following main points are arranged in causalorder.I. The major causes of airborne pollution areindustrial and automobile contaminants.II. The effects of airborne pollution are felt in cities and villages around the world.8.The following main points are organized in problem-solution order.I. Childhood obesity has reached crisisproportions in the United States.II. Solving the problem will require changes in attitudes, eating habits, and exercise.9.Connectives are words or phrases that join one thought to another and indicate the relationship between them.10.A(n) internal preview works just like the preview statement in the introduction, except that it comes in the body of the speech.Essay Questions1.Explain each of the following guidelines for main points in a speech. Why is it important to follow each guideline?。

A4-TestBankPartII-Chapter2SpeakingConfidently Chapter 2 Speaking Confidently and EthicallyTrue-False QuestionsStudents are to indicate whether each of the following statements is true or false by circling the appropriate letter.Multiple Choice QuestionsStudents are to indicate the best answer for each question by circling the correct letter.1.Mahatma Gandhi, Abraham Lincoln, and Winston Churchill are among the greatest publicspeakers in history who have suffered from __________.a.speech impedimentb.stage frightc.nervous breakdownd.emotional stress2.Most experienced speakers have stage fright before taking the floor, but their nervousness isa __________ sign that they are getting “psyched up” for a good effort.a.healthyb.luckyc.desirabled.positive3.For most people, the __________ part of stage fright is fear of the unknown.a.easiestb.biggestc.smallestd.deepest4. A standard rule is that each minute of speaking time requires __________ of preparationtime—perhaps even more, depending on the amount of research needed for the speech.a.10 to 20 minutesb.20 to 40 minutesc.one and half hoursd.one to two hours5.One professional speech consultant estimates that proper preparation can reduce stage frightby __________ percent.a.75b.50c.35d.806.For each negative thought, you should counter with a minimum of __________ positive ones.a.sixb.threec.fived.two7.Visualization is closely related to__________ thinking.a.positiveb.criticalc.negatived.creative8.According to your textbook, rather than trying to eliminate every trace of stage fright, you should aim at transforming it into __________.a.general anxietyb.visualized adrenalinec.professional stage frightd.positive nervousness9.Which of the following strategies is least likely to help you deal with nervousness in your speeches?a.Thinking positively.b.Working especially hard on your introduction.c.Concentrating on your stage fright.d.Making eye contact with members of your audience.10.Athletes, musicians, actors, speakers, and others use visualization to __________ in stressful situations.a.boost their confidenceb.enhance their performancec.increase their creativityd.improve their chances of success11.The more __________ your mental pictures, the more successful you are likely to be.a.vividb.realc.lucid/doc/2614358256.htmlplete12.Which of the following points is NOT listed in the text as additional tips for dealing with nervousness?a.Be at your best physically and mentally.b.Work especially hard on your conclusion.c.Make eye contact with members of your audience./doc/2614358256.htmle visual aids.13.Which of the following goals is NOT considered ethical?a.Supporting a worthy cause.b.Reporting on a business project.c.Defrauding investors of their savings.d.Helping a classmate who is sick.14.Being prepared for a speech involves all of the following EXCEPT __________.a.analyzing your audienceb.creating visual aids/doc/2614358256.htmlanizing your ideasd.talking to a friend15.Nothing is more important to ethical speechmaking than__________.a.honestyb.sincerityc.curiosityd.credibility16.Blatant contempt for the __________ is one kind of dishonesty in public speaking.a.factsb.truthc.proofd.context17.Which of the following examples is NOT listed in your textas a more subtle form of dishonesty?a.Juggling statistics.b.Quoting out of context.c.Rehearsing your delivery.d.Misrepresenting sources.18.__________ plagiarism is the most blatant and unforgivable kind of plagiarism.a.Strategicb.Globalc.Patchworkd.Incremental19.The best way to avoid global plagiarism is not to __________.a.leave your speech until the last minuteb.download a speech from the Internetc.deliver y our friend’s speech as your ownd.gather supporting material from online sources20.When a speaker cuts and pastes from two or three sources, without giving credit and without doing any additional research, he or she commits __________ plagiarism.a.patchworkb.fragmentaryc.piecemeald.disorganized21.__________ plagiarism occurs when the speaker fails to give credit for particular parts ofthe speech that are borrowed from other people.a.Partialb.Incrementalc.Scatteredd.Incomplete22.One way to avoid patchwork plagiarism or incremental plagiarism when working with the Internet is to __________.a.take careful research notes/doc/2614358256.htmle credible sourcesc.quote multiple authorsd.cite relevant information23.Because speechmaking is a form of power, we must always be sure to speak __________.a.conciselyb.persuasivelyc.ethicallyd.forcefully24.In public speaking, sound ethical decisions involve weighing a potential course of action against __________.a. a set of ethical guidelines or standardsb.t he speaker’s strategic objective sc. a socially accepted code of legal rulesd.the personal opinions of the speaker25.Which of the following is NOT presented in your textbook as a guideline for ethicalspeechmaking?a.Be honest in what you say.b.Explain your credibility on the speech topic.c.Be fully prepared for each speech.d.Make sure your goals are ethically sound.26.Which of the following is NOT presented in your textbook as a guideline for ethicalspeechmaking?a.Explain your motives for speaking to the audience.b.Put your ethical principles into practice.c.Avoid name-calling and other forms of abusive language.d.Make sure your goals are ethically sound.27.Having spent two years working in a television newsroom, Xiao Ling decided to give herinformative speech on that topic. Because she knew a lot about it and was comfortable speaking to an audience, she didn’t spend much time preparing. As a result, her speech was poorly organized, ran overtime, and did not have a clear message. Which guideline for ethical public speaking discussed in your textbook did Li Ying fail to live up to?a.Be fully prepared for each speech.b.Make sure your goals are ethically sound.c.Avoid name-calling and other forms of abusive language.d.Be honest in what you say.28.According to your textbook, global plagiarism occurs when a person __________.a.bases his or her speech completely on foreign sourcesb.fails to cite sources throughout the body of the speechc.takes a speech entirely from one source and passes it off as her or his own/doc/2614358256.htmles two or three sources and blends the information into a unified whole29.Liu Wei found several excellent sources for his informative speech. He pulled keyinformation from them, blended those ideas into his own perspective, and cited his sources when he presented the speech. Which of the following statements best describes this situation?a.Liu Wei is ethical because he cited his sources and used them to develop his own slant onthe topic.b.Liu Wei is guilty of incremental plagiarism because he used quotations and paraphrases fromother people in his speech.c.Liu Wei is ethical because he did not copy his speech from a single source.d.Liu Wei is guilty of patchwork plagiarism because he used ideas from several different sources in his speech.30.According to your textbook, __________ plagiarism occurs when a speaker copies word for word from two or three sources.a.patchworkb.globalc.incrementald.scientific31.As your textbook explains, what kind of plagiarism is a speaker who assembles a speech by copying word for word from two or three sources committing?a.Global.b.Incremental.c.Scientific.d.Patchwork.32.According to your textbook, __________ plagiarism occurs when the speech as a whole is ethical but the speaker fails to give credit for particular quotations and paraphrases.a.patchworkb.incrementalc.accidentald.incidental33.Which of the following does your textbook recommend as a way to steer clear of incremental plagiarism?a.Avoid using direct quotations from other people in your speech.b.Only use your original ideas so there is no risk of plagiarism.c.Avoid citing sources that might make someone suspect plagiarism.d.Cite the sources of all quotations and paraphrases in your speech.34.The three kinds of plagiarism discussed in your textbook are __________.a.valid plagiarism, incremental plagiarism, and necessary plagiarismb.patchwork plagiarism, speech plagiarism, and global plagiarismc.global plagiarism, patchwork plagiarism, and incremental plagiarismd.idea plagiarism, quotation plagiarism, and paraphrase plagiarism35.The three guidelines for ethical listening discussed in your textbook are __________.a.listen attentively, avoid prejudging the speaker, and support free speechb.listen attentively, take accurate notes, and avoid prejudging the speakerc.support free speech, avoid name-calling, and listen attentivelyd.avoid stereotyping the speaker, support free speech, and take accurate notes36.Heather was in the midst of an excellent speech on campus history when she made a minormistake by giving the wrong date for the opening of a campus building. She suddenlystopped speaking and said, “Oh, I messed up.” She then finished her speech, but all she could think about afterward was her mistake. What is the major piece of advice from your textbook that Heather needs to be reminded about?a.There is no such thing as a perfect speech.b.You should work especially hard on your introduction.c.Audiences usually can’t tell how nervous a speaker is.d.You should take slow, deep breaths before you speak.e.It is natural for public speakers to be nervous.37.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Work especially hard on your conclusion.b.Avoid making eye contact with your audience.c.Try to generate extra adrenaline as you speak.d.Think of your speech as an act of communication.38.One way to build confidence as a speaker is to create a vivid mental blueprint in which yousee yourself succeeding in your speech. According to your textbook, this process is called __________.a.representationb.imagistic practicec.visualizationd.foreshadowing39.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Turn negative thoughts into positive thoughtsb.Avoid making direct eye contact with the audience.c.Stay up late the night before to finish preparing.d.Generate extra adrenaline as you speak.40.Which of the following does your textbook recommend as a way to deal with nervousness inyour speeches?a.Tell your audience how nervous you are.b.Avoid making eye contact with the audience.c.Focus on achieving perfection in your speech.d.Visualize yourself giving a successful speech.Short Answer Questions1.Anxiety over the prospect of giving a speech in front of an audience is known as stage fright.2.What are the six time-tested ways you can turn your nervousness from a negative force intoa positive one?a.Acquire speaking experience.b.Prepare, prepare, prepare.c.Think positively./doc/2614358256.htmle power of visualization.e.Know that most nervousness is not visible.f.Don’t expect perfection.3. A hormone released into the bloodstream in response to physical or mental stressis called adrenaline.4.Visualization is mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation.5.Ethics is the branch of philosophy that deals with issues of right and wrong in human affairs.6.List the four guidelines for ethical speakinga.Make sure your goals are ethically sound.b.Be fully prepared for each speech.c.Be honest in what you say.d.Put ethical principles into practice.7.Presenting another person’s language or ideas as one’s own is called plagiarism.8.What are the three types of plagiarism discussed in the text?a.Global plagiarism.b.Patchwork plagiarism.c.Incremental plagiarism.9.What are the two ways to guard against incremental plagiarism?a.Be careful when taking research notes to distinguish among direct quotations, paraphrased material, and your own comments.b.When in doubt, cite your source.Essay Questions1.In a brief essay, identify and discuss six methods a public speaker can use to help control stage fright.2.Identify the four guidelines for ethical speaking and explain your understanding of these guidelines.3.Write a summary of the five checklist items for ethical public speaking.4.Identify and discuss the three major types of plagiarism that a public speaker should avoid when preparing and presenting a speech.5.Explain why you would need to acknowledge an author as your source when you paraphrase him or her in your speech?（此⽂档部分内容来源于⽹络，如有侵权请告知删除，⽂档可⾃⾏编辑修改内容，供参考，感谢您的配合和⽀持）。

Chapter 5Elasticity and Its Applications Test A46 Chapter 5/Elasticity and Its Applications1. In general, elasticity isa. a measure of the competitive nature of a market.b. the friction that develops between buyer and seller in a market.c. a measure of how much government intervention is prevalent in a market.d. a measure of how much buyers and sellers respond to changes in market conditions. ANSWER: d. a measure of how much buyers and sellers respond to changes in market conditions.2. Demand is said to be elastic ifa. the price of the good responds substantially to changes in demand.b. the quantity demanded responds substantially to changes in the price of the good.c. buyers don’t respond much to changes in the price of the good.d. demand shifts substantially when the price of the good changes.ANSWER: b. the quantity demanded responds substantially to changes in the price of the good.3. Demand for a good would tend to be more elastic, thea. longer the period of time considered.b. greater the availability of complements.c. broader the definition of the market.d. fewer substitutes there are.ANSWER: a. longer the period of time considered.4. Economists compute the price elasticity of demand asa. percentage change in the price divided by the percentage change in quantity demanded.b. change in quantity demanded divided by the change in the price.c. percentage change in the quantity demanded divided by the percentage change in price.d. percentage change in the quantity demanded divided by the percentage change in income. ANSWER: c. percentage change in the quantity demanded divided by the percentage change in price.5. If there are very few, if any, good substitutes for good A, thena. supply of good A would tend to be price elastic.b. demand for good A would tend to be price inelastic.c. demand for good A would tend to be price elastic.d. demand for good A would tend to be income elastic.ANSWER: b. demand for good A would tend to be price inelastic.6. Suppose the price of product X is reduced from $1.45 to $1.25 and, as a result, the quantity of Xdemanded increases from 2,000 to 2,200. Using the midpoint method, the price elasticity of demand for X in the given price range isa. 0.64.b. 1.00.c. 1.55.d. 2.00.ANSWER: a. 0.64.7. The main reason for using the midpoint method is that ita. uses fewer numbers.b. rounds prices to the nearest dollar.c. gives the same answer regardless of the direction of change.d. rounds quantities to the nearest whole unit.ANSWER: c. gives the same answer regardless of the direction of change.8. If the demand curve is linear and downward sloping, which of the following would NOT be correct?Chapter 5/Elasticity and Its Applications 47a. Elasticity will change with a movement down the curve.b. The upper part of the demand curve is more elastic than the lower part.c. The lower part of the demand curve would be less elastic than the upper part.d. Elasticity and slope would both remain constant along the curve.ANSWER: d. Elasticity and slope would both remain constant along the curve.9. Demand is elastic if elasticity isa. equal to 0.b. equal to 1.c. less than 1.d. greater than 1.ANSWER: d. greater than 1.10. In the graph shown, the section of the demand curve labeled A represents thea. elastic section of the demand curve.b. inelastic section of the demand curve.c. unit elastic section of the demand curve.d. perfectly elastic section of the demand curve.ANSWER: a. elastic section of the demand curve.48 Chapter 5/Elasticity and Its Applications11. On the graph shown, the elasticity of demand from point B to point C, using the midpoint methodwould bea. 1.3.b. 1.0.c. 0.75.d. 0.50.ANSWER: c. 0.75.12. A perfectly elastic demand implies thata. buyers will not respond to any change in price.b. price and quantity demanded respond proportionally.c. price will rise by an infinite amount when there is a change in quantity demanded.d. any rise in price above that represented by the demand curve will result in no outputdemanded.ANSWER: d. any rise in price above that represented by the demand curve will result in no output demanded.13. On a downward-sloping, linear demand curve, total revenue would be at a maximum at thea. upper end of the demand curve.b. midpoint of the demand curve.c. lower end of the demand curve.d. It is impossible to tell without knowing the price and quantity demanded.ANSWER: b. midpoint of the demand curve.14. When demand is inelastic, a decrease in price will causea. no change in total revenue.b. an increase in total revenue.c. a decrease in total revenue.d. There is insufficient information to answer this question.ANSWER: c. a decrease in total revenue.15. The local pizza restaurant makes such great bread sticks that consumers do not respond much to achange in the price. If the owner is only interested in increasing revenue, he shoulda. reduce costs.b. lower the price of the bread sticks.c. raise the price of the bread sticks.d. leave the price of the bread sticks alone.ANSWER: c. raise the price of the bread sticks.16. If a change in the price of a good results in no change in total revenue,a. the demand for the good must be elastic.b. the demand for the good must be unit elastic.c. the demand for the good must be inelastic.d. buyers must not respond very much to a change in price.ANSWER: b. the demand for the good must be unit elastic.17. Assume that a 4 percent increase in income results in a 2 percent increase in the quantity demandedof a good. The income elasticity of demand for the good isa. positive and therefore the good is a normal good.b. negative and therefore the good is an inferior good.c. negative and therefore the good is a normal good.d. positive and therefore the good is an inferior good.Chapter 5/Elasticity and Its Applications 49 ANSWER: a. positive and therefore the good is a normal good.18. Cross-price elasticity of demand measures how thea. quantity demanded of a good changes as price changes.b. quantity demanded of a good changes as income changes.c. price of a good is affected when income changes.d. quantity demanded of one good changes as the price of another good changes.ANSWER: d. quantity demanded of one good changes as the price of another good changes.19. The price elasticity of supply measures how mucha. the quantity supplied responds to changes in the price of the good.b. the quantity supplied responds to changes in input prices.c. the price of the good responds to changes in supply.d. sellers respond to changes in technology.ANSWER: a. the quantity supplied responds to changes in the price of the good.20. The main determinant of the price elasticity of supply isa. time.b. luxuries vs. necessities.c. the definition of the market.d. the number of close substitutes.ANSWER: a. time.21. Suppose that an increase in the price of carrots from $1.20 to $1.40 per pound raises the amount ofcarrots that carrot farmers are willing to supply from 1.2 million pounds to 1.6 million pounds.Using the midpoint method, what would be the elasticity of supply?a. 0.50b. 0.54c. 1.86d. 2.00ANSWER: c. 1.8622. If the elasticity of supply of a product is greater than 1, then supply isa. inelastic.b. elastic.c. unit elastic.d. not very sensitive to change in price.ANSWER: b. elastic.23. Supply tends to bea. less price elastic in the long run.b. perfectly price inelastic in the long run.c. more price elastic in the long run.d. perfectly price inelastic in the long run.ANSWER: c. more price elastic in the long run.24. A vertical supply curve signifies thata. an infinite quantity will be supplied at a given price.b. a change in price will have no effect on quantity supplied.c. the relationship between price and quantity supplied is inverse.d. a change in price will change quantity supplied in the opposite direction.ANSWER: b. a change in price will have no effect on quantity supplied.50 Chapter 5/Elasticity and Its Applications25. Suppose a producer is able to separate customers into two groups, one having a price inelasticdemand and the other having a price elastic demand. If the producer’s objective is to increase total revenue, she shoulda. charge the same price to both groups of customers.b. increase the price for both groups of customers.c. increase the price charged to customers with the price elastic demand and decrease the pricecharged to customers with the price inelastic demand.d. decrease the price charged to customers with the price elastic demand and increase the pricecharged to customers with the price inelastic demand.ANSWER: d. decrease the price charged to customers with the price elastic demand and increase the price charged to customers with the price inelastic demand.1 ANSWER: d. a measure of how much buyers and sellers respond to changes in market conditions. TYPE: M KEY1: D OBJECTIVE: 1 RANDOM: Y2 ANSWER: b. the quantity demanded responds substantially to changes in the price of the good. TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 1 RANDOM: Y3 ANSWER: a. longer the period of time considered.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y4 ANSWER: c. percentage change in the quantity demanded divided by the percentage change inprice.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y5 ANSWER: b. demand for good A would tend to be price inelastic.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y6 ANSWER: a. 0.64.TYPE: M KEY1: G SECTION: 1 OBJECTIVE: 2 RANDOM: Y7 ANSWER: c. gives the same answer regardless of the direction of change.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y8 ANSWER: d. Elasticity and slope would both remain constant along the curve.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y9 ANSWER: d. greater than 1.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: YChapter 5/Elasticity and Its Applications 51 10 ANSWER: a. elastic section of the demand curve.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y11 ANSWER: c. 0.75.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y12 ANSWER: d. any rise in price above that represented by the demand curve will result in no outputdemanded.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y13 ANSWER: b. midpoint of the demand curve.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y14 ANSWER: c. a decrease in total revenue.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y15 ANSWER: c. raise the price of the bread sticks.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y16 ANSWER: b. the demand for the good must be unit elastic.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y17 ANSWER: a. positive and therefore the good is a normal good.TYPE: M KEY1: E SECTION: 1 OBJECTIVE: 2 RANDOM: Y18 ANSWER: d. quantity demanded of one good changes as the price of another good changes. TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: Y19 ANSWER: a. the quantity supplied responds to changes in the price of the good.TYPE: M KEY1: D SECTION: 2 OBJECTIVE: 3 RANDOM: Y20 ANSWER: a. time.TYPE: M KEY1: D SECTION: 2 OBJECTIVE: 3 RANDOM: Y21 ANSWER: c. 1.86TYPE: M KEY1: E SECTION: 2 OBJECTIVE: 3 RANDOM: Y52 Chapter 5/Elasticity and Its Applications22 ANSWER: b. elastic.TYPE: M KEY1: D SECTION: 2 OBJECTIVE: 3 RANDOM: Y23 ANSWER: c. more price elastic in the long run.TYPE: M KEY1: D SECTION: 2 OBJECTIVE: 4 RANDOM: Y24 ANSWER: b. a change in price will have no effect on quantity supplied.TYPE: M KEY1: D SECTION: 2 OBJECTIVE: 4 RANDOM: Y25 ANSWER: d. decrease the price charged to customers with the price elastic demand and increasethe price charged to customers with the price inelastic demand.TYPE: M KEY1: D SECTION: 1 OBJECTIVE: 2 RANDOM: YChapter 5。