ME人为因素+法规 20100720无语言版
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发放部门:1.目的为识别、获取及更新适用于公司能源管理的法律、法规、标准和其他要求,制定并保持本程序。
2.适用范围适用于公司的活动、产品和服务以及对应于能源管理的法律、法规、标准和其他要求的获取、识别及更新。
3.法律依据《能源管理体系要求》GB/T23331-20124.组织机构定位和职责4.1工程设备部负责组织有关能源管理的法律、法规、标准和其他要求的获取、识别、确认、追踪、更新和保存、分发,定期对其适用性进行评价。
4.2工程设备部负责接收上级单位下发的有关能源管理的法律、法规、标准和其他要求。
4.3各部门负责收集识别到与本单位能源管理体系有关的法律、法规和其他要求的信息文件,并及时反馈到生产运行处。
并遵守已经确认的法律、法规和其他要求。
5.工作程序5.1获取的途径5.1.1 及时从网络、报纸、上级部门文件获取相关法律、法规和标准。
5.1.2 有关能源管理的法律、法规及其他要求通过能源有关的书籍、报刊、网络及时获取。
5.1.3 国家能源标准、行业标准从国家标准出版社、标准书刊、行业协会、网络或上级部门及时获取。
5.1.4 地方标准和其他要求等,从上级部门或省、市的文件、报刊、网络上获取。
5.2 确认适用性5.2.1工程设备部根据公司的生产特点,及时组织有关专业人员评审确认已获取的能源法律、法规、标准和其他要求的适用性,每年进行一次符合性评价,对适用条款纳入程序控制。
5.2.2工程设备部负责组织将确认的法律、法规及标准中的具体适用条款分发到各分厂、相关部门。
分发方式分为以下几种:转化为公司内部有关管理制度和规定,并通过能源管理体系文件体现;5.2.2.1 分发法律、法规文本;5.2.2.2 进行相关培训和教育。
5.2.3 以国家和地方法律、法规和其他要求为依据,凡公司生产经营过程中与其冲突的地方应及时纠正。
5.2.4当现行的法律、法规和其他要求更新时,各单位应及时获取、识别,并反馈综合管理部,由其组织确认。
•POCIB百科首页•2010年国际贸易术语解释通则2010年国际贸易术语解释通则(INCOTERMS 2010)目录1. 2010年国际贸易术语解释通则(INCOTERMS 2010)1. 引言2. EXW3. FCA4. CPT5. CIP6. DAT7. DAP8. DDP9. FAS10. FOB11. CFR12. CIF《2010年国际贸易术语解释通则》中文版INCOTERMS 2010 •(2011年1月第二版)引言适用于任何单一运输方式或多种运输方式的术语EXW (EX works) 工厂交货FCA (Free Carrier) 货交承运人CPT (Carriage Paid To) 运费付至CIP (Carriage and lnsurance Paid to) 运费、保险费付至DAT (Delivered At Terminal) 运输终端交货DAP (Delivered At Place) 目的地交货DDP (Delivered Duty Paid) 完税后交货适用于海运和内河水运的术语FAS (Free Along Side) 船边交货FOB (Free On Board) 船上交货CFR (Cost and Freight) 成本加运费CIF (Cost, Insurance and Freight) 成本、保险加运费EXW(EX Works工厂交货)该术语可适用于任何运输方式,也可适用于多种运输方式。
它适合国内贸易,而FCA一般则更适合国际贸易。
“工厂交货”是指当卖方在其所在地或其它指定地点(如工厂、车间或仓库等)将货物交由买方处置时,即完成交货。
卖方不需将货物装上任何前来接收货物的运输工具,需要清关时,卖方也无需办理出口清关手续。
特别建议双方在指定交货地范围内尽可能明确具体交货地点,因为在货物到达交货地点之前的所有费用和风险都由卖方承担。
买方则需承担自此指定交货地的约定地点(如有的话)收取货物所产生的全部费用和风险。
Incoterms2010全目录INCOTERMS2010相对于INCOTERS2000的主要变化 (2)INCOTERMS2010 .......................................................... ........................................................ 2 RULES FOR ANY MODE OR MODES OFTRANSPORT (3)EXW .................................................................... .. (3)FCA .................................................................... (7)CPT .................................................................... . (11)CIP .................................................................... .. (15)DAT .................................................................... (21)DAP .................................................................... . (25)DDP .................................................................... . (29)RULES FOR SEA AND IINLAND WATERWAYTRANSPORT (33)FAS .................................................................... . (33)FOB .................................................................... . (37)CFR .................................................................... . (41)CIF .................................................................... .. (46)一、【国际贸易术语解释通则】全名为“international rule s for the interpretation of trade terms”简称为“international commercial terms"(以下简称INCOTERMS),宗旨是为国际贸易中最普遍使用的贸易术语提供一套解释的国际规则,以避免因各国不同解释而出现的不确定性,或至少在相当程度上减少这种不确定性。
2010年9月27日,国际商会在巴黎召开国际贸易术语解释通则2010全球发布会,正式推出其于近期刚刚完成修订的Incoterms 2010。
这标志着被经贸界使用了近十年的Incoterms即将被新版本所取代。
新版本将于2011年1月1日正式生效。
Incoterms 2010 与Incoterms 2000的关系:虽然Incoterms 2010 于2011年1月1日正式生效,但是Incoterms2010实施之后并非Incoterms 2000就自动作废。
因为国际贸易惯例本身不是法律,对国际贸易当事人不产生必然的强制性约束力。
国际贸易惯例在适用的时间效力上并不存在“新法取代旧法”的说法,即2010实施之后并非2000就自动废止,当事人在订立贸易合同时仍然可以选择适用Incoterms 2000甚至Incoterms 1990。
外贸人员应该学习掌握Incoterms 2010新的规则。
但是,外贸人也无须过于担忧。
首先,贸易一线的人员没有必要担忧,未来的两三年Incoterms 2000仍然会是贸易合同的主角;法律界的法官、律师们更无须担忧,Incoterms 2010纠纷两三年之后才会大量出现。
Incoterms 2010主要变化:1. 术语分类的调整:由2原来的EFCD 四组分为适用于两类:适用于各种运输方式和水运2、贸易术语的数量由原来的13种变为11种。
3、删除INCOTERMS2000中四个D组贸易术语,即DDU (Delivered Duty Unpaid)、DAF (Delivered At Frontier)、 DES (Delivered Ex Ship)、DEQ (Delivered Ex Quay),只保留了INCOTERMS2000D组中的DDP(Delivered Duty Paid )。
4、新增加两种D组贸易术语,即DAT ( Delivered At Terminal )与DAP(Delivered At Place )。
ISSN O335 – 3931NF F 16 - 1011988年10月法国标准铁路车辆用材料材料在火中的性状材料的选用英语:(略)德语:(略)法国标准的批准:1988年9月由法国标准协会主任批准,自1988年10月执行。
相关性:在本标准公布之日,在铁路系统的范围内,尚无相同主题的国际和欧洲标准。
分析:对于一些铁路车辆用材料,根据它们在火中的性状,本标准给出了一些选用的规定。
描述:国际技术关键词:铁路车辆用材料;非易燃材料;选材;分类;火中的反应;火中性状的实验;材料要求。
修订:校对:铁路车辆用材料NF F 16 – 1011988年10月材料在火中的性状材料的选用通告本标准根据一系列标准化的实验结果,提出了一种对铁路车辆用材料进行分类的方法,不仅确定了所选定的材料,同时还考虑到了它们在火中燃烧的性状,燃烧所产生烟雾的不透明状态和所散发的毒性物质。
实际上,由于铁路运输的增加,其系统的性能也越来越多地引起人们的重视,本标准规定了在火灾中能引起旅客惊慌的、在一些反应中所散发出来的某些易感物质的临界浓度。
在铁路车辆用材料之外的范围,未经预先的实验研究,本标准不能适用。
对于材料在火中的反应和烟雾的不透明程度的评价,使用了一种“整体性能”的方法。
这种方法对毒性评价的基础是对7中气体浓度的测量。
而这种方法的局限性在于,材料燃烧时所释放出来的一种或多种气体的敏感成分。
总之,表中所列气体之外的其他气体,无发进行比对。
对于这种气体的鉴别、其剂量和临界浓度,可依照本标准的思想,建立完善的文本资料。
对于标准FN X 70-100未曾涉及的一些化学成分,本标准也未予以考虑。
可以使用另外的一种方法来确定其允许的浓度,以便建立一种毒性指标,使之能与本标准所确定的指标进行比对。
同样还应意识到,对于各种局部毒性的总体效应,计算常规毒性指标的方案是不能用来表示混合气体整体的实际毒性的。
由于混合气体的协同作用所表现出来的现象会有所发展,因此,只有通过对动物实验所得到的生理反应结果才是可靠的。
欧洲议会和理事会2003年1月27日第2002/96/EC号关于报废电子电气设备指令令狐文艳(仅供参考)欧洲议会和欧盟理事会,注意到建立欧洲共同体的条约,特别是其中第175(1)条,注意到欧盟委员会的提案,注意到欧盟经济社会委员会的意见,注意到欧盟地区委员会的意见,按照欧洲共同体条约第251条所制订的程序并根据协调委员会2002年11月8日通过的联合文本,鉴于:(1)共同体环境政策的重点目的是维持、保护和提高环境质量,保护人类健康及合理谨慎地使用自然资源。
这项政策的制定是基于预防原则和其他原则,如应采取预防措施、资源方面的环境破坏应优先补救以及制造污染者应赔偿。
(2)共同体与环境和可持续发展相关的政策和行动计划(第五个环境行动计划)①认为可持续发展的实现要求当前的发展模式、生产模式、消费模式和行为模式有明显变化,并尤其倡导降低自然资源的浪费性消耗和预防污染。
考虑到适用废弃物预防、回收和安全处置原则,项目要求将报废电子电气设备作为需加以规范的目标领域之一。
(3)关于检查共同体废弃物管理战略的1996年7月30日欧盟委员会通讯指出,由于在无法避免废弃物产生的地方,废弃物的材料和能量应可再利用或者恢复。
(4)1997年2月24日,理事会在关于共同体废弃物管理战略②的决定中坚持认为,为了减少废弃物处置量和保护自然资源需要促进废弃物的恢复,特别通过再利用、再循环、合成和从废弃物中获得能源的方式,并承认在任何特殊情况下所选择的措施必须考虑到对环境和经济的影响,但是直到取得科技进步和生物周期分析技术得到进一步发展,再利用和材料回收在作为最佳合乎环境要求的选择时方可被作为优先考虑的措施。
理事会同时也要求委员会尽快制定重点废弃物流计划,包括报废电子电气设备,的适当的后续措施。
(5)欧洲议会在其1996年11月14日的决定③中,要求委员会提供一些关于重点废弃物流,包括电子电气废弃物的提案,并要求这些提案基于生产者责任原则。
incoterms2010和2020总结-回复Incoterms 2010和2020总结引言:在国际贸易中,买卖双方需要在交货条件上达成一致。
为了统一各国间贸易的交货条件规则,国际商会(ICC)于1936年首次发布了国际贸易术语解释通则(Incoterms)。
这些条款明确了买卖双方在交易过程中的责任和义务,有助于减少误解和纠纷。
本文将重点介绍Incoterms 2010和2020两个版本,并对二者进行比较总结。
一、Incoterms 20102010年版的Incoterms规则包括11种条件,分为两类:适用于任意运输方式的规则(例如EXW、FCA、CPT、CIP、DAP、DPU和DDP)和适用于海上运输的规则(例如FAS、FOB、CFR和CIF)。
适用于任意运输方式的规则:1. EXW(离岸价):卖方将货物准备好交给买方于指定地点,买方承担货物的装载和运输风险及费用。
2. FCA(装运港价):卖方将货物交到指定地点并完成装运手续,买方负责选择运输方式并承担运费和风险。
3. CPT(到达运输工具运费后支付价):卖方将货物交给指定运输工具并支付预付费用,买方负责运输和承担到达目的地之前的风险。
4. CIP(到达保险付费价):卖方承担到达目的地所需的费用和风险,但买方需要支付保险费用。
5. DAT(到达运输终点后支付价):卖方承担到达目的地所需费用和风险,但买方需要支付卸货费用。
6. DAP(到达指定地点后支付价):卖方承担到达指定地点的运输和费用风险,但买方需要支付卸货费用。
7. DPU(交货地价):卖方承担运输到买方指定地点后的费用和风险,但买方需要支付卸货费用。
适用于海上运输的规则:1. FAS(船边交货价):卖方将货物交到指定港口,并且承担运输之前的费用和风险。
2. FOB(船上交货价):卖方将货物交到指定港口,并且承担海运之前的费用和风险。
3. CFR(成本加运费价):卖方负责将货物运到指定港口,并且承担海上运输风险,买方负责支付海上运输费用。
4质量管理体系4.1总要求a识别质量管理体系所需的过程,及其在组织中的应用;a确定质量管理体系所需的过程,及其在整个组织中的应用;根本内容未变。
c确定为确保这些过程的有效运行和控制所需的准则和方法;c确定所需的准则和方法,以确保这些过程的运行和控制有效;根本内容未变。
d确保可以获得必要的资源和信息,以支持这些过程的运行和对这些过程的监视;d确保可以获得必要的资源和信息,以支持这些过程的运行和监视;删除“对这些过程的”,根本内容未变e监测、测量和分析这些过程;e监测、测量(有作用时)和分析这些过程有时使用指标来跟踪不一定适用,但监控与分析还是必要的。
针对组织所选择的任何影响到产品符合要求的外包过程,组织应确保对其实施控制。
对此类外包过程的控制应在质量管理体系中加以识别。
组织如果选择将影响产品符合要求的任何过程外包,应确保这些过程的控制。
对此类外包过程的控制的类型和程度应在质量管理体系中加以规定。
外包过程的控制得到了强化。
增加《外包过程管理程序》文件,明确外包过程的管理要求。
注:上述质量管理体系所需的过程应该包括与管理活动、资源提供、产品实现和测量有关的过程注1:上述质量管理体系所需的过程包括与管理活动、资源提供、产品实现和测量、分析和改进有关的过程。
明确了必须有分析与改进过程。
无影响,质量体系过程中已有S10纠正/纠正措施/预防措施、持续改进过程。
注2:外包过程是为了质量管理体系需要,由组织选择,并由外部方实施的过程。
增加外包过程的详细定义,应在质量管理体系及过程关联图中明确。
更改过程模式图,将“采购及供应商管理过程”更改为“采购及外包管理过程”;更新采购及供应商管理过程的过程识别卡,增加外包过程内容。
注3:组织确保对外包过程的控制,并不免除其满足所有顾客求及法律法规要求的责任。
对外包过程的控制的类型和程度可受诸如下列因素的影响:a外包过程对组织提供满足要求的产品的能力的潜在影响;b对外包过程控制的分担程度;c通过应用7.4实现所需控制的能力。
incoterms2010和2020总结什么是INCOTERMS?INCOTERMS(International Commercial Terms)是国际商务术语的缩写,由国际商会(International Chamber of Commerce,ICC)制定和发布。
INCOTERMS是用来规定国际贸易中买卖双方在货物运输过程中的权利和责任的一套国际商务条款,旨在消除国际贸易中可能产生的争议和误解。
INCOTERMS能够确保买卖双方在交付货物、转移风险和费用分摊等方面有清晰的了解,从而促进国际贸易的顺利进行。
INCOTERMS2010的基本原则和变化INCOTERMS2010是自2000年发布的INCOTERMS2000之后的最新版本,它于2011年正式生效并开始广泛应用。
与前一版相比,INCOTERMS2010有一些重要的变化和更新。
首先,INCOTERMS2010将原有的13个术语减少到了11个。
两个被删除的术语是DAF(Delivered at Frontier,边境交货)和DEQ(Delivered Ex Quay,码头交货)。
删除这两个术语是为了与国际货物运输实践的变化保持一致。
其次,INCOTERMS2010明确了各术语适用的运输方式。
根据运输方式的不同,INCOTERMS2010将这些术语分为了两类:适用于任何运输方式和仅适用于海上运输方式。
适用于任何运输方式的术语有EXW(Ex Works,工厂交货)、FCA(Free Carrier,指定地交货)、CPT(Carriage Paid To,运费付至)、CIP(Carriage and Insurance Paid To,运费和保险费付至)、DAT(Delivered At Terminal,到达目的港交货)、DAP (Delivered At Place,指定地交货)、DDP(Delivered Duty Paid,税前交货)。
RULES FOR ANY MODE OR MODES OF TRANSPORTEX WORKSEXW (insert named place of delivery) Incoterms 2010GUIDANCE NOTEThis rule may be used irrespective of the mode of transport selected and may also be used where more than one mode of transport is employed.It is suitable for domestic trade, while FCA is usually more appropriate for international trade. “Ex Works”means that the seller delivers when it places the goods at the disposal of the buyer at the seller’s premises or at another named place (i.e., works, factory, warehouse, etc.). The seller does not need to load the goods on any collecting vehicle, nor does it need to clear the goods for export, where such clearance is applicable.The parties are well advised to specify as clearly as possible the point within the named place of delivery, as the costs and risks to that point are for the account of the seller. The buyer bears all costs and risks involved in taking the goods from the agreed point, if any, at the named place of delivery.EXW represents the minimum obligation for the seller. The rule should be used with care as: a) The seller has no obligation to the buyer to load the goods, even though in practice the seller may be in a better position to do so. If the seller does load the goods, it does so at the buyer’s risk and expense. In cases where the seller is in a better position to load the goods, FCA, which obliges the seller to do so at its own risk and expense, is usually more appropriate.b) A buyer who buys from a seller on an EXW basis for export needs to be aware that the seller has an obligation to provide only such assistance as the buyer may require to effect that export: the seller is not bound to organize the export clearance. Buyers are therefore well advised not to use EXW if they cannot directly or indirectly obtain export clearance.c) The buyer has limited obligations to provide to the seller any information regarding the export of the goods. However, the seller may need this information for, e.g., taxation or reporting purposes.A THE SELLER’OBLIGATIONSA1 General obligations of the sellerThe seller must provide the goods and the commercial invoice in conformity with the contract of sale and any other evidence of conformity that may be required by the contract.Any document referred to in A1-A10 may be an equivalent electronic record or procedure if agreed between the parties or customary.A2 Licences, authorizations, security clearances and other formalities Where applicable, the seller must provide the buyer, at the buyer’s request, risk and expense, assistance in obtaining any export licence, or other official authorization necessary for the export of the goods. Where applicable, the seller must provide, at the buyer’s request, risk and expense, any information in the possession of the seller that is required for the security clearance of the goods.A3 Contracts of carriage and insurancea) Contract of carriageThe seller has no obligation to the buyer to make a contract of carriage.b) Contract of insuranceThe seller has no obligation to the buyer to make a contract of insurance. However, the seller must provide the buyer, at the buyer’s request, risk and expense (if any), with information that the buyer needs for obtaining insurance.A4 DeliveryThe seller must deliver the goods by placing them at the disposal of the buyer at the agreed point, if any, at the named place of delivery, not loaded on any collecting vehicle. If no specific pointhas been agreed within the named place of delivery, and if there are several points available, the seller may select the point that best suits its purpose. The seller must deliver the goods on theagreed date or within the agreed period.B THE BUYER’OBLIGATIONSB1 General obligations of the buyerThe buyer must pay the price of the goods as provided in the contract of sale.Any document referred to in B1-B10 may be an equivalent electronic record or procedure if agreed between the parties or customary.B2 Licences, authorizations, security clearances and other formalitiesWhere applicable, it is up to the buyer to obtain, at its own risk and expense, any export and import licence or other official authorization and carry out all customs formalities for the exportof the goods.B3 Contracts of carriage and insurancea) Contract of carriageThe buyer has no obligation to the seller to make a contract of carriage.b) Contract of insuranceThe buyer has no obligation to the seller to make a contract of insurance.B4 Taking deliveryThe buyer must take delivery of the goods when A4 and A7 have been complied with.A5 Transfer of risksThe seller bears all risks of loss of or damage to the goods until they have been delivered in accordance with A4 with the exception of loss or damage in the circumstances described in B5.A6 Allocation of costsThe seller must pay all costs relating to the goods until they have been delivered in accordance with A4, other than those payable by the buyer as envisaged in B6.A7 Notices to the buyerThe seller must give the buyer any notice needed to enable the buyer to take delivery of the goods.A8 Delivery documentThe seller has no obligation to the buyer.B5 Transfer of risksThe buyer bears all risks of loss of or damage to the goods from the time they have been delivered as envisaged in A4. If the buyer fails to give notice in accordance with B7, then the buyer bears all risks of loss of or damage to the goods from the agreed date or the expiry date of the agreed period for delivery, provided that the goods have been clearly identified as the contract goods.B6 Allocation of costsThe buyer must:a)pay all costs relating to the goods from the time they have been delivered as envisaged in A4;b)pay any additional costs incurred by failing either to take delivery of the goods when they have been placed at its disposal or to give appropriate notice in accordance with B7, provided thatthe goods have been clearly identified as the contract goods;c)pay, where applicable, all duties, taxes and other charges, as well as the costs of carrying out customs formalities payable upon export; andd)reimburse all costs and charges incurred by the seller in providing assistance as envisaged in A2.B7 Notices to the sellerThe buyer must, whenever it is entitled to determine the time within an agreed period and/or the point of taking delivery within the named place, give the seller sufficient notice thereof. B8 Proof of deliveryThe buyer must provide the seller with appropriate evidence of having taken delivery.A9 Checking –packaging –markingThe seller must pay the costs of those checking operations (such as checking quality, measuring, weighing, counting) that are necessary for the purpose of delivering the goods in accordancewith A4.The seller must, at its own expense, package the goods, unless it is usual for the particular trade to transport the type of goods sold unpackaged. The seller may package the goods in themanner appropriate for their transport, unless the buyer has notified the seller of specific packaging requirements before the contract of sale is concluded. Packaging is to be marked appropriately.A10 Assistance with information and related costsThe seller must, where applicable, in a timely manner, provide to or render assistance in obtaining for the buyer, at the buyer’s request, risk and expense, any documents and information,including security-related information, that the buyer needs for the export and/or import of the goods and/or for their transport to the final destination.B9 Inspection of goodsThe buyer must pay the costs of any mandatory pre-shipment inspection, including inspection mandated by the authorities of the country of export.B10 Assistance with information and related costsThe buyer must, in a timely manner, advise the seller of any security information requirements so that the seller may comply with A10.The buyer must reimburse the seller for all costs and charges incurred by the seller in providing or rendering assistance in obtaining documents and information as envisaged in A10.Free CarrierFCA (insert named place of delivery) Incoterms 2010GUIDANCE NOTEThis rule may be used irrespective of the mode of transport selected and may also be used where more than one mode of transport is employed. “Free Carrier”means that the sellerpremises or another named place. The parties are well advised to specify as clearly as possible the point within the named place of delivery, as the risk passes to the buyer at that point. If the parties intend to deliver the goods at the seller’s premises, they should identify the address of those premises as the named place of delivery. If, on the other hand, the parties intend the goods to be delivered at another place, they must identify a different specific place of delivery.FCA requires the seller to clear the goods for export, where applicable. However, the seller has no obligation to clear the goods for import, pay any import duty or carry out any import customs formalities.A THE SELLER’OBLIGATIONSA1 General obligations of the sellerThe seller must provide the goods and the commercial invoice in conformity with the contract of sale and any other evidence of conformity that may be required by the contract. Any document referred to in A1-A10 may be an equivalent electronic record or procedure if agreed between the parties or customary.A2 Licences, authorizations, security clearances and other formalitiesWhere applicable, the seller must obtain, at its own risk and expense, any export licence or other official authorization and carry out all customs formalities necessary for the export of thegoods.A3 Contracts of carriage and insurancea) Contract of carriageThe seller has no obligation to the buyer to make a contract of carriage. However, if requested by the buyer or if it is commercial practice and the buyer does not give an instruction to thecontrary in due time, the seller may contract for carriage on usual terms at the buyer’s risk and expense. In either case, the seller may decline to make the contract of carriage and, if it does, shall promptly notify the buyer.b) Contract of insuranceThe seller has no obligation to the buyer to make a contract of insurance. However, the seller must provide the buyer, at the buyer’s request, risk, and expense (if any), with information thatthe buyer needs for obtaining insurance.A4 Deliverythe agreed point, if any, at the named place on the agreed date or within the agreed period. Delivery is completed:a) If the named place is the seller’s premises, when the goods have been loaded on the means of transport provided by the buyer.b) In any other case, when the goods are placed at the disposal of the carrier or another person nominated by the buyer on the seller’s means of transport ready for unloading.If no specific point has been notified by the buyer under B7 d) within the named place of delivery, and if there are several points available, the seller may select the point that best suits its purpose.B THE BUYER’OBLIGATIONSB1 General obligations of the buyerThe buyer must pay the price of the goods as provided in the contract of sale.Any document referred to in B1-B10 may be an equivalent electronic record or procedure if agreed between the parties or customary.B2 Licences, authorizations, security clearances and other formalitiesWhere applicable, it is up to the buyer to obtain, at its own risk and expense, any import licence or other official authorization and carry out all customs formalities for the import of the goods and for their transport through any country.B3 Contracts of carriage and insurancea) Contract of carriageThe buyer must contract at its own expense for the carriage of the goods from the named place of delivery, except when the contract of carriage is made by the seller as provided for in A3 a).b) Contract of insuranceThe buyer has no obligation to the seller to make a contract of insurance.B4 Taking deliveryThe buyer must take delivery of the goods when they have been delivered as envisaged in A4. Unless the buyer notifies the seller otherwise, the seller may deliver the goods for carriage in such a manner as the quantity and/or nature of the goods may require.A5 Transfer of risksThe seller bears all risks of loss of or damage to the goods until they have been delivered in accordance with A4, with the exception of loss or damage in the circumstances described in B5.A6 Allocation of costsThe seller must paya) all costs relating to the goods until they have been delivered in accordance with A4, other than those payable by the buyer as envisaged in B6; andb) where applicable, the costs of customs formalities necessary for export, as well as all duties, taxes, and other charges payable upon export.B5 Transfer of risksThe buyer bears all risks of loss of or damage to the goods from the time they have been delivered as envisaged in A4.Ifa) the buyer fails in accordance with B7 to notify the nomination of a carrier or another person as envisaged in A4 or to give notice; orb) the carrier or person nominated by the buyer as envisaged in A4 fails to take the goods into its charge, then, the buyer bears all risks of loss of or damage to the goods:(i) from the agreed date, or in the absence of an agreed date,(ii) from the date notified by the seller under A7 within the agreed period; or, if no such date has been notified,(iii) from the expiry date of any agreed period for delivery, provided that the goods have been clearly identified as the contract goods.B6 Allocation of costsThe buyer must paya) all costs relating to the goods from the time they have been delivered as envisaged in A4, except, where applicable, the costs of customs formalities necessary for export, as well as all duties, taxes, and other charges payable upon export as referred to in A6 b);b) any additional costs incurred, either because:(i) the buyer fails to nominate a carrier or another person as envisaged in A4, or(ii) the carrier or person nominated by the buyer as envisaged in A4 fails to take the goods into its charge, or(iii) the buyer has failed to give appropriate notice in accordance with B7, provided that the goods have been clearly identified as the contract goods; andc) where applicable, all duties, taxes and other charges as well as the costs of carrying out customs formalities payable upon import of the goods and the costs for their transport through any country.A7 Notices to the buyerThe seller must, at the buyer’s risk and expense, give the buyer sufficient notice either that the goods have been delivered in accordance with A4 or that the carrier or another person nominated by the buyer has failed to take the goods within the time agreed.A8 Delivery documentThe seller must provide the buyer, at the seller’s expense, with the usual proof that the goods have been delivered in accordance with A4.The seller must provide assistance to the buyer, at the buyer’s request, risk and expense, in obtaining a transport document.A9 Checking –packaging –markingThe seller must pay the costs of those checking operations (such as checking quality, measuring, weighing, counting) that are necessary for the purpose of delivering the goods in accordancewith A4, as well as the costs of any pre-shipment inspection mandated by the authority of the country of export.The seller must, at its own expense, package the goods, unless it is usual for the particular trade to transport the type of goods sold unpackaged. The seller may package the goods in the manner appropriate for their transport, unless the buyer has notified the seller of specific packaging requirements before the contract of sale is concluded. Packaging is to be marked appropriately.A10 Assistance with information and related costs The seller must, where applicable, in a timely manner, provide to or render assistance in obtaining for the buyer, at the buyer’s request,risk and expense, any documents and information, including security-related information, that the buyer needs for the import of the goods and/or for their transport to the final destination.B7 Notices to the sellerThe buyer must notify the seller ofa) the name of the carrier or another person nominated as envisaged in A4 within sufficient time as to enable the seller to deliver the goods in accordance with that article;b) where necessary, the selected time within the period agreed for delivery when the carrier or person nominated will take the goods;c) the mode of transport to be used by the person nominated; andd) the point of taking delivery within the named place.B8 Proof of deliveryThe buyer must accept the proof of delivery provided as envisaged in A8.B9 Inspection of goodsThe buyer must pay the costs of any mandatory pre-shipment inspection, except when such inspection is mandated by the authorities of the country of export.B10 Assistance with information and related costsThe buyer must, in a timely manner, advise the seller of any security information requirements so that the seller may comply with A10.The buyer must reimburse the seller for all costs and charges incurred by the seller in providing or rendering assistance in obtaining documents and information as envisaged in A10.The seller must reimburse the buyer for all costs and charges incurred by the buyer in providing or rendering assistance in obtaining documents and information as envisaged in B10.The buyer must, where applicable, in a timely manner, provide to or render assistance in obtaining for the seller, at the seller’s request, risk and expense, any documents and information,including security-related information, that the seller needs for the transport and export of the goods and for their transport through any country.CARRIAGE PAID TOCPT (insert named place of destination) Incoterms 2010GUIDANCE NOTEThis rule may be used irrespective of the mode of transport selected and may also be used where more than one mode of transport is employed.“Carriage Paid To” means tha t the seller delivers the goods to the carrier or another person nominated by the seller at an agreed place (if any such place is agreed between the parties) and that the seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.When CPT, CIP, CFR or CIF are used, the seller fulfils its obligation to deliver when it hands the goods over to the carrier and not when the goods reach the place of destination. This rule has two critical points, because risk passes and costs are transferred at different places. The parties are well advised to identify as precisely as possible in the contract both the place of delivery, where the risk passes to the buyer, and the named place of destination to which theseller must contract for the carriage. If several carriers are used for the carriage to the agreed destination and the parties do not agree on a specific point of delivery, the default position is that risk passes when the goods have been delivered to the first carrier at a point entirely of the seller’s choosing and over which the buyer has no control. Should the parties wish the risk to pass at a later stage (e.g., at an ocean port or airport), they need to specify this in their contract of sale. The parties are also well advised to identify as precisely as possible the point within the agreed place of destination, as the costs to that point are for the account of the seller. The seller is advised to procure contracts of carriage that match this choice precisely.If the seller incurs costs under its contract of carriage related to unloading at the named place of destination, the seller is not entitled to recover such costs from the buyer unless otherwise agreed between the parties.CPT requires the seller to clear the goods for export, where applicable. However, the seller has no obligation to clear the goods for import, pay any import duty or carry out any import customs formalities.A THE SELLER’OBLIGATIONSA1 General obligations of the sellerThe seller must provide the goods and the commercial invoice in conformity with the contract of sale and any other evidence of conformity that may be required by the contract. Any document referred to in A1-A10 may be an equivalent electronic record or procedure if agreed between the parties or customary.A2 Licences, authorizations, security clearances and other formalities Where applicable, the seller must obtain, at its own risk and expense, any export licence or other official authorization and carry out all customs formalities necessary for the export of the goods, and for their transport through any country prior to delivery.A3 Contracts of carriage and insurancea) Contract of carriageThe seller must contract or procure a contract for the carriage of the goods from the agreed point of delivery, if any, at the place of delivery to the named place of destination or, if agreed, any point at that place. The contract of carriage must be made on usual terms at the seller’s expense and provide for carriage by the usual route and in a customary manner. If a specific point is not agreed or is not determined by practice, the seller may select the point of delivery and the point at the named place of destination that best suit its purpose.b) Contract of insuranceThe seller has no obligation to the buyer to make a contract of insurance. However, the seller must provide the buyer, at the buyer’s request, risk, and expense (if any), with information thatthe buyer needs for obtaining insurance.A4 DeliveryThe seller must deliver the goods by handing them over to the carrier contracted in accordance with A3 on the agreed date or within the agreed period.B THE BUYER’OBLIGATIONSB1 General obligations of the buyerThe buyer must pay the price of the goods as provided in the contract of sale. Any document referred to in B1-B10 may be an equivalent electronic record or procedure if agreed between the parties or customary.B2 Licences, authorizations, security clearances and other formalities Where applicable, it is up to the buyer to obtain, at its own risk and expense, any import licence or other official authorization and carry out all customs formalities for the import of the goods and for their transport through any country.B3 Contracts of carriage and insurancea) Contract of carriageThe buyer has no obligation to the seller to make a contract of carriage.b) Contract of insuranceThe buyer has no obligation to the seller to make a contract of insurance. However, the buyer must provide the seller, upon request, with the necessary information for obtaining insurance. B4 Taking deliveryThe buyer must take delivery of the goods when they have been delivered as envisaged in A4 and receive them from the carrier at the named place of destination.A5 Transfer of risksThe seller bears all risks of loss of or damage to the goods until they have been delivered in accordance with A4, with the exception of loss or damage in the circumstances described in B5.A6 Allocation of costs The seller must paya) all costs relating to the goods until they have been delivered in accordance with A4, other than those payable by the buyer as envisaged in B6;b) the freight and all other costs resulting from A3 a), including the costs of loading the goods and any charges for unloading at the pla ce of destination that were for the seller’s account underthe contract of carriage; andc) where applicable, the costs of customs formalities necessary for export, as well as all duties, taxes and other charges payable upon export, and the costs for their transport through any country that were for the seller’s account under the contract of carriage.A7 Notices to the buyerThe seller must notify the buyer that the goods have been delivered in accordance with A4. The seller must give the buyer any notice needed in order to allow the buyer to take measures that are normally necessary to enable the buyer to take the goods.B5 Transfer of risksThe buyer bears all risks of loss of or damage to the goods from the time they have been delivered as envisaged in A4. If the buyer fails to give notice in accordance with B7, it must bear all risks of loss of or damage to the goods from the agreed date or the expiry date of the agreed period for delivery, provided that the goods have been clearly identified as the contract goods.B6 Allocation of costsThe buyer must, subject to the provisions of A3 a), paya) all costs relating to the goods from the time they have been delivered as envisaged in A4, except, where applicable, the costs of customs formalities necessary for export, as well as all duties, taxes, and other charges payable upon export as referred to in A6 c);b) all costs and charges relating to the goods while in transit until their arrival at the agreed place of destination, unless such costs and charges we re for the seller’s account under the contract ofcarriage;c) unloading costs, unless such costs were for the seller’s account under the contract of carriage;d) any additional costs incurred if the buyer fails to give notice in accordance with B7, from the agreed date or the expiry date of the agreed period for dispatch, provided that the goods havebeen clearly identified as the contract goods; ande) where applicable, all duties, taxes and other charges, as well as the costs of carrying out customs formalities payable upon import of the goods and the costs for their transport through any country, unless included within the cost of the contract of carriage.B7 Notices to the sellerThe buyer must, whenever it is entitled to determine the time for dispatching the goods and/or the named place of destination or the point of receiving the goods within that place, give the seller sufficient notice thereof.If customary or at the buyer’s request, the seller must provide the buyer, at the seller’s expense, with the usual transport document[s] for the transport contracted in accordance with A3.This transport document must cover the contract goods and be dated within the period agreed for shipment. If agreed or customary, the document must also enable the buyer to claim the goods from the carrier at the named place of destination and enable the buyer to sell the goods in transit by the transfer of the document to a subsequent buyer or by notification to the carrier.When such a transport document is issued in negotiable form and in several originals, a full set of originals must be presented to the buyer.A9 Checking –packaging –markingThe seller must pay the costs of those checking operations (such as checking quality, measuring, weighing, counting) that are necessary for the purpose of delivering the goods in accordance with A4, as well as the costs of any pre-shipment inspection mandated by the authority of the country of export. The seller must, at its own expense, package the goods,unless it is usual for the particular trade to transport the type of goods sold unpackaged. The seller may package the goods in the manner appropriate for their transport, unless the buyer has notified the seller of specific packaging requirements before the contract of sale is concluded. Packaging is to be marked appropriately.A10 Assistance with information and related costsThe seller must, where applicable, in a timely manner, provide to or render assistance in obtaining for the buyer, at the buyer’s request, risk and expense, any documents and information,including security-related information, that the buyer needs for the import of the goods and/or for their transport to the final destination.The seller must reimburse the buyer for all costs and charges incurred by the buyer in providing or rendering assistance in obtaining documents and information as envisaged in B10.B8 Proof of deliveryThe buyer must accept the transport document provided as envisaged in A8 if it is in conformity with the contract.B9 Inspection of goodsThe buyer must pay the costs of any mandatory pre-shipment inspection, except when such inspection is mandated by the authorities of the country of export.B10 Assistance with information and related costsThe buyer must, in a timely manner, advise the seller of any security information requirements so that the seller may comply with A10.The buyer must reimburse the seller for all costs and charges incurred by the seller in providing or rendering assistance in obtaining documents and information as envisaged in A10.The buyer must, where applicable, in a timely manner, provide to or render assistance in obtaining for the seller, at the seller’s request, risk and expense, any documents and information,including security-related information, that the seller needs for the transport and export of the goods and for their transport through any country.CARRIAGE AND INSURANCE PAID TOCIP (insert named place of destination) Incoterms 2010。
人为因素部分问题1马斯洛需要层次理论的构成基于三个基本假设,即()。
需求和信念决定人的行为人的需要影响人的行为人的需要有一定的次序人只有低级需要满足后,才会追求高一级的需要问题2亚健康可分为( )。
躯体亚健康、心理亚健康、角色错位亚健康、道德方面的亚健康躯体亚健康、情感障碍亚健康、社会适应性亚健康、道德方面的亚健康躯体亚健康、心理亚健康、冷漠孤独亚健康、道德方面的亚健康躯体亚健康、心理亚健康、社会适应性亚健康、道德方面的亚健康问题3最有效的预防差错的途径是()。
加强员工技能培训加大处罚力度确保员工遵守程序提高员工待遇问题5复杂系统工作通常是:( )。
技能性的工作任务知识性的工作任务程序性的工作任务技能性或程序性工作任务问题6体力劳动除了要求从事该项工作的力量和技能以外,还需要良好的()。
工作态度工作程序工具设备运动控制和准确的实施问题7( )Hz的振动对手最为不利。
20-10050-15050-150050-5000问题8司机为了寻求刺激将车开地飞快,属于()。
特例违规处境违规习惯性违归乐观性违归问题9( )的温度环境可以提高我们的唤醒水平,使我们进入最优的工作表现。
高温低温适当温度湿冷问题10人为因素涉及多学科学术知识,其特点是()。
以学术为中心以应用为中心以理论研究为目的以统计为目的问题11 SHEL模型的启示有()。
人是模型的中心,其他部分必须与之匹配人为差错是客观事物的一部分其他部分的设计必须适合发挥人的能力,并注意人的局限性方块界面不匹配就意味着有人为差错源问题12复杂系统的工作特点是()。
维修人员需要有充分的知觉性维修人员需要进行判断维修人员需要对信息进行筛选复杂工作通常是知识性的工作任务问题13人耳听力最大灵敏度在:( )。
2000赫兹20000赫兹3000赫兹30000赫兹问题14按照人的因素理论和方法,解决航空安全问题的重点应该是:()航空器组织操作者环境问题15沟通是( )从一处传到另一处的过程。
AMSE BPE Bioprocessing Equipment生物加工设备生物加工设备GR部分一般要求GR-1简介INTRODUCTION此标准所规定的要求,在生物处理﹑制药和个人保健品行业设备的设计非常实用,所涉及方面包括灭菌﹑清洁﹑材质﹑尺寸﹑公差﹑表面抛光﹑材料接合和密封等。
主要应用于:This Standard provides the requirements applicable to the design of equipment used in the bioprocessing,pharmaceutical,and personal care product industries,including aspects related to sterility and cleanability,materials,dimensions and tolerances, surface finish,material joining,and seals.These apply to:(a)在制造﹑改进和提高过程中与产品﹑原料﹑产品介质直接接触的关键部件;(b)产品制造中主要部件系统(如WFI,清洁蒸汽,过滤和半成品贮存等)(a)components that are in contact with the product,raw materials,or productintermediates during manufacturing,development,or scale-up;(b)systems that are a critical part of product manufacture[e.g.,water-for-injection(WFI),clean steam,filtration,and intermediate product storage].此标准不能应用于以下部分:不与成品或制造阶段介质部分直接接触的系统(如计算机系统,电气导管以及外部系统支撑结构)。
incoterms2010和2020总结Incoterms 2010和2020总结Incoterms(国际贸易术语解释通则)是国际商会(ICC)制定的贸易术语规则,用于明确买卖双方在国际贸易中的责任和义务。
这些规则为国际贸易提供了一个标准化的语言和操作框架,以确保双方在交货、风险转移、运输和保险等方面的问题上有明确的理解。
Incoterms 2010和2020是ICC发布的两个不同版本的贸易术语规则,其中2020年版本是最新的版本,取代了2010年版本。
以下是对这两个版本的总结。
Incoterms 2010总结:Incoterms 2010共有11个术语,它们是:EXW(工厂交货)、FCA(装运人交货)、CPT(运费预付到指定地点)、CIP(运费保险付到指定地点)、DAT(交货到指定地点)、DAP(交货到指定地点)、DDP(交货到指定地点)、FAS(船边交货)、FOB(船上交货)、CFR(运费到港口)、CIF(到岸运费和保险费)。
Incoterms 2010强调了卖方和买方在交货、运输、保险和费用承担等方面的责任和义务。
例如,EXW规定了卖方只需将货物放在自己的工厂,并提供一切必要的文件,买方需要承担所有风险和费用。
而DDP则规定了卖方需将货物交到买方指定的目的地,并承担所有风险和费用。
Incoterms 2020总结:Incoterms 2020共有11个术语,其中包括了7个和2010版本相同的术语(EXW、FCA、CPT、CIP、DAP、DPU、DDP),并添加了4个新的术语(FCA (装运人到指定地点)、DPU(交货到指定地点)、DAP(交货到指定地点)、DDP(交货到指定地点))。
Incoterms 2020对一些规则进行了修订和调整,以适应现代贸易的变化和需求。
例如,CIF术语中的保险条款有了新的规定,以更好地适应电子文件和电子通信的使用。
此外,新的DPU术语(交货到指定地点)取代了2010年版本中的DAT术语,更好地适应现代货物运输和物流的实际情况。
1、航空界研究人为因素的必要性(P1)达:安全和效率是航空界关注的目标,二者缺一不可,优化航空人员的工作表现,是实现安全和效率的可靠保证。
随着航空设计和制造业的发展,飞机的可靠性得到很大提高,而航空维修差错今年呈上升趋势,维修人员的工作表现直接关系到航空维修工作的质量,而飞机的维修质量又直接影响着航空安全,2、航空界对人为因素的需求以及研究人为因素的目的(目的)(P7)目的:保证安全和提高效率答:1 由于航空器安全水平的提高,飞机的机械原因导致事故的比例从80%降低到20%,这使得提高航空安全的关注点逐步转移到人的身上2 根据飞行安全基金会预测,全球范围内的航空运输量在未来10-15年内有望成倍增长。
依次即使保持当前的安全水平,由于飞机数量和飞行时间的增加,航空事故数量也可能增多,到2015年飞行事故将达到一年45起,平均9天不到会发生一次飞行事故,这是难以让人接受的结果3 应用人为因素并不仅限于飞行安全需要,缺乏人为因素知识还对效率有着重要影响。
运行中忽视人为因素可能会使人完成任务时表现不佳,从而影响效率。
综上所述,航空界对人为因素的需求和研究人为因素的目的3、解释SHEL模型并展开,指出人处于模型中心的意义(P8)答: SHEL模型是一种常用的模型,它的名字是由模型中各组成部分的第一个字母构成的。
S—软件,维修程序,维修手册,检查单等H—硬件。
工具,测试设备。
飞机结构,驾驶舱设计,操纵系统和仪表的配置和使用特性等。
E—环境。
例如:机库条件和航线条件等环境以及工作方式,管理机构等。
L—生命件/人。
例如,处于模型中的人,包括维修人员,主管。
计划员,经理等。
意义: SHEL模型用简化的方法表示复杂系统,具体形象地表现人为因素研究的范围,基本要素以及它们之间的相互关系;在SHEL模型中,方块界面之间需要非常匹配,一处不匹配就意味着一个人为差错。
所以说人是这个模式的中心,被认为是系统中最重要的,同时其适应能力也是最重要的组成部分。
4、解释事故链(P12)答:与许多事故征候和事故一样,所有案例都包含一系列人为因素,形成了一条事故链,如果在管理,维修和机组这些出差错的环节上,建立预防差错的有效措施使“链条”中的任一环节断开,这些事故征候/事故就可能避免。
事故的原因不是单一的,往往涉及许多人,而只要其中任何一个人对异常有反映或提出质疑,就会有不同的结果—打破事故链,从而避免差错,防止事故的发生。
5、墨菲定律定义并展开(P13)答:墨菲定律,人们做某件事情,如果存在一种错误的做法,迟早会有人按照这种错误的做法去做。
墨菲定律忠告人们,面对自身缺陷时最好想的周到全面些,不要存在任何侥幸心理,采取多种保险措施,防止偶然发生的人为失误导致灾难和损失。
所以说,人为差错是客观事物的一部分,但不是全部,莫非定律有助于人们更好的理解人为差错。
6、影响视力的因素(P16)答:1 生理因素如近视2 摄取外来物质的影响如毒品,药物。
烟酒3 环境因素如光线亮度4 与被观察物体有关的因素如物体外型尺寸6 影响视力的环境因素答:1 变化的光线强度下,眼睛需要时间进行调节,因为从黑暗到光亮处,眼睛能快速调节,相反,从光亮到黑暗处,眼睛的调节速度慢2 增加照明强度可以改善视力,但有限度,可能导致眩光,老年人比年轻人更容易受到眩光的影响3 任何空气中的微粒,诸如,灰尘,雨或雾,都可能影响光线在空气中的传播,使物体映像变形。
戴着眼镜情况会更糟,因为镜片容易粘上赃物,湿气,雾气和划伤。
7、航空维修中对视力的保护措施(P18)答:1 从事能够产生碎屑飞溅的机械加工作业或有酸碱或其他危险液体溅出时,操作人员及相关人员应该戴安全保护镜。
2 用高压空气进行作业或喷涂或焊接工作时要戴护目镜,头盔和面罩。
3 在光线不足的区域内作业时,应携带相应的照明工具。
4 合理选择和分布光源,避免眩光和视觉疲劳。
5 尽可能采用自然光照明8、噪声对人的表现的影响(P20)答:1 令人烦躁(突然的声响,持续的大声)2 干扰在工作场所人际的交流(讲话听不到)3 由于听不清告警信号或信息而造成事故4 容易疲劳并影响精力集中5 听觉损伤(暂时和永久性)9、注意力和理解的定义及注意力的形式(P23)答:注意力定义:一旦收集到信息,我们的精神资源就会集中在某一特定的事物上。
形式如下形式:1 选择注意力 2 分散注意力3 集中注意力4 持续注意力理解定义:对感觉器官感受的信息的组织和解释,抛弃不相关的信息,以使这些保留的信息可被接受。
10、什么是情景意识,克服情景意识障碍的方法(P25)答:情景意识:指一个人在信息处理过程中,通过理解和判断,精确的感知环境变化和对未来发展的预知能力。
克服方法:1积极的询问和评价。
2 必要时采取果断行动。
3连续不断对情境进行分析/监控11、什么是幽闭恐惧症,如何克服(P28)答:当人进入一个封闭或狭小的空间时,会感到不同程度生理或心理的不舒服,通常认为这是正常的,当这种不舒服过于严重时,就是所谓的幽闭恐惧症。
克服方法:当着工作者的面,1 作好一切工作准备,有助于消除工作者的紧张和担心 2 理想情况下维修人员应有人陪同进出狭窄空间工作 3 在必要时须使用恰当的安全设备,例如:呼吸装置或者呼吸管路。
12、马斯洛层次需要理论及在员工激励上的应用(P31)答:马斯洛层次需要理论:1 基本生理需要2 安全需要3 社交需要4 尊重需要5 自我实现需要员工激励的应用:1 人的动机是由需要所决定的2 航空器维修人员首先要有一定的收入满足个人和家庭的基本生活需要3 工作安全保障的需求,稳定的职业保障和社会保障金4 注意对人进行精神鼓励,给予表扬和认可,注意给人以成长,发展,晋升的机会13、同事间的压力,如何消除同事间的压力和从众性(P33)答:因为维修人员要承受来自一起工作的同事的,从众性的压力,即决策行为的最终结果体现多数人的意志,而不是依据客观事实或标准。
如何消除:1 公开个人的观点 2 所有员工对安全持积极态度。
14、一个建立了积极的安全文化的企业有哪些特征(P34)答:1 从主要领导到一般群众,都树立了正确的安全观2 人人自觉遵守安全规章,严格执行标准操作程序,尊章守纪形成风气,成为习惯。
3 在相互信任基础上安全信息畅通无阻,能及时发现安全隐患,预防措施能得到及时有效的贯彻执行。
15、有效团队工作的要素(团队成员必备的能力)(P35)答:1 沟通:沟通对工作中相关信息的交换是非常重要的。
团队领导必须确保组员不仅听到了工作指示,还要正确的理解它,组员必须向其他组员和领导者强调遇到的问题,而且必须倾听同事的意见和建议。
2 合作:团队工作的顺利进行需要团队成员的共同努力,团队内公正公开的氛围可以使团队成员互相尊敬,提高团队的凝聚力,领导者必须慎重的处理组员间的冲突3 组织协调:团队工作中组织协调是必须的,领导者需要知道每个阻援都在从事什么工作,需要对工作进行分派,以保证团队所有的资源能被有效利用。
分派的工作需要被监控。
团队领导者还要确保分派给组员的工作没有超出这个组员的能力范围。
组织协调还包括对工作责任的明确4 相互支持:相互支持是团队工作的一项重要特征,团队领导者必须给予支持和鼓励。
16、积极的健康措施(P39)答:1 进餐时间有规律,饮食结构注意平衡2 进行有规律的锻炼3 戒烟4 饮酒要节制17、什么是亚健康及其分类(P39)答:亚健康:多指无临床症状和体征,或者有病症感觉而无临床检查证据,但已有潜在发病倾向的信息,处于一种机体结构退化和生理功能减退的低质与心理失衡状态。
亚健康四要素:1 即排除疾病原因的疲劳和虚弱状态2 介于健康与疾病之间的中间状态或疾病前状态3 在生理,心理,社会适应能力和道德上的欠完美状态4 与年龄不相称的组织结构和生理功能的衰退状态。
亚健康分类:1躯体亚健康 2 心理亚健康3 社会适应性亚健康4 道德方面的亚健康18、紧张压力与人的表现的关系,如何控制紧张压力(P40)答:紧张压力是人体自身适应外界环境而产生的一种应变能力。
适当压力可提高我们的唤醒水平,是我们进入最佳的激活状态,这是维持良好技能的必要条件,但过大压力则可能使我们偏离最佳觉醒状态,使我们产生恐慌。
不同的人承受的紧张压力也不同。
如何控制紧张压力:1放松 2 有规律的睡眠和饮食 3 有规律的体能锻炼4 咨询《与朋友或同事交谈中寻求建议》19、决定工作负荷的因素,超负荷工作和工作量不足的影响(P43)答:因素:1 工作的性质2 完成该项工作的情况3 在执行该项工作时间时对同时进行其他工作的要求4 人和人的状态超负荷工作:指的是维修人员工作时精神要高度集中,当精神高度集中时,往往只会关注于关键信息,而导致工作出现失误,差错率也随之上升。
工作量不足:由于工作任务不饱满,是维修人员在维修工作时精神涣散,导致工作表现的恶化和差错的增加。
影响:工作量不足或者工作难度过低都会使维修人员感到厌倦。
航空维修行业的性质意味着工作量的大小具有不确定性,取决于每天的时段,维修计划等方面的变动。
20、疲劳的定义和症状(P47)答:疲劳可以是生理性疲劳或者心理疲劳。
生理疲劳反映人体对补充和恢复的需要。
心理疲劳是个体对他们感觉嗜睡程度的感受症状:1 感知能力的降低和一般性的注意力下降2 运动技巧的降低和反应迟缓3 短期记忆力问题4 集中注意力---关注于可能并不重要的问题而忽略其他问题,不能保持全局观念5 容易被不重要的事物分心6 判断力和决断能力降低并导致差错增加7 情绪不正常---情绪无规律的改变,周期性的出现沮丧和兴高采烈,精力旺盛等现象8 自己工作的标准降低21、倒班工作的不良影响(P47)答:1在非社交时间工作,意味着能与朋友,家庭等在一起的时间被打乱2在已知的人类行为表现较差的时段工作3与人体通常的生物节律(首要的睡眠模式)不同步,带来相应问题4夜间工作也能导致由于白天光线和噪音影响所带来的在白天睡眠的问题22、酒精对人的表现的影响(P49)答:1 酒精使人意识模糊2 延长身体的反应时间3阻碍人的判断力4 航空维修人员即便少量饮酒后也至少在8个小时内不得工作,如饮酒量大则许更长时间间隔5 当人疲劳,生病或服药时酒精的影响会更严重23、药物对人的表现的影响(P49)答:航空维修人员在第一次服药之前应特别小心,并要咨询医生所开药物中,是否存在会对其工作表现产生影响的药物。
在从事工作24小时前服药是明智的,可以保证不在工作中产生负面影响。
24、噪音对人的表现的影响(P50)答: 1 使人烦躁 2 干扰语言交流3 掩盖警告4 损害听力25、强烈气味对人的表现的影响,应对措施(P51)答:1 强烈气味主要影响维修人员的正常呼吸,对眼睛也有刺激2 在狭小密闭空间工作时,因气味不易消散,应使用呼吸器3 当工作场所气味无法根除时,应使强烈气味减到最少4 察觉有害气体时应及时报告上级和同事以便迅速撤出,并采取措施查找气味的来源并控制源头5 必须避免并远离对健康存在严重影响的气体,或加强该地的通风,是气味消散或者使用呼吸器,以免影响维修人员正常工作26、如何解决工作区域照明问题1 必要时,使用手电筒(注意电池电量),使用电筒会带来不便,或用头顶固定灯。