各部门英文缩写

  • 格式:doc
  • 大小:26.00 KB
  • 文档页数:2

酒店各部门英语缩写
总经理:GM General Manager
副总经理:DGM Deputy general manager
行政办:E/O (工号牌01) for executive office
财务部:A/C (工号牌02)
前厅部:F/O (工号牌03)
餐饮部:F/B (工号牌05)
工程部:ENG (工号牌07)
销售部:SALE (工号牌08)
客房部:HSKP (工号牌09)
保安部:SEC (工号牌06)

2\酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average
Rate Index;
CTP营业利润贡献:Contribution to Trading Profit;
GOP总经营利润:Gross Operating Profit;
RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;
RGI收入产生指数:Revenue Generation Index;
GSTS宾客意见调查系统:Guest Satisfaction Tracking System;
ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;
TQM全面质量管理:TQM= Total Quality Management ;
QES质量评估系统ES= Quality Evaluation System ;
PMS酒店经营管理系统: PMS= Property Management System ;
SOP(标准经营程序): SOP= Standard Operating Procedures ;
KNR重要公司协议价:KNR (Key Negotiated Rate);
LNR"当地"公司协议价NR(Local Negotiated Rate);
RFP合作协议申请:RFP= Request for Proposal ;
FIT (散客):FIT=Fully Independent Traveler ;
DND (请勿打扰)N D= Do Not Disturb ;
VIP (非常重要的人):VIP= Very Important Person ;
IBP(综合经营计划):IBP= Integrated Business Plan;
VCRO预订中心的预订系统:VCRO= Virtual Central Reservation