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Forrester Research, Inc., 60 Acorn Park Drive, Cambridge, MA 02140 USATel: +1 617.613.6000 | Fax: +1 617.613.5000 | www.forrester.com
The Forrester Wave™: Enterprise Backup And Recovery Software, Q2 2013by Rachel A. Dines, June 28, 2013
For: Infrastructure & Operations Professionals
Key TaKeawaysPlagued By age-Old Backup and Recovery Problems, Firms Look To UpgradeThe enterprise backup and recovery software market is, as ever, in a state of flux as more and more I&O professionals grow tired of traditional backup methods. From missed backup windows to slow or failed recoveries, many firms are weary of the constant battle with their backup software and are looking for a change.
Backup Isn’t Just about Backup anymore – It’s about Improved ResiliencyToday’s backup and recovery software suites are evolving beyond simple backup and restore. Today, many of the differentiating capabilities are focused on continuity, restore, replication, and automation, allowing I&O pros to integrate their backup suites into their business technology resiliency strategies in new ways.
Cloud, Continuity, and app Integration are The Key DifferentiatorsAs organizations move from tape, to disk, to cloud technologies, and begin focusing on resiliency not recovery, they will require a new breed of backup and recovery suites. Differentiating features include advanced application and hypervisor awareness; improved backup target integrations; and more recovery and continuity features.© 2013, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar,
and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. To purchase reprints of this document, please email clientsupport@forrester.com. For additional information, go to www.forrester.com.
For InFrastructure & operatIons proFessIonalswhy ReaD ThIs RePORTIn Forrester’s 61-criteria evaluation of enterprise backup and recovery software vendors, we identified the six most significant software providers — ASG, CommVault, EMC, HP, IBM, and Symantec — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help infrastructure and operations (I&O) professionals select the right partner for their backup and recovery software suites.table of contentsenterprises Continue To struggle with Basic Backup Challengesenterprise Backup and Recovery software evaluation OverviewFour Leaders emerge In The Backup and Recovery software spaceVendor Profiles: asG, CommVault, eMC, hP, IBM, and symantecsupplemental Materialnotes & resourcesForrester conducted product evaluations in March 2013 and interviewed 16 user companies and six vendor companies: asG, commVault, eMc, Hp, IBM, and symantec.related research DocumentsMaster the eight Disruptors that Will transform Business technology resiliency In 2013February 15, 2013Market overview: Disk libraries, Q1 2012January 17, 2012Market overview: enterprise-class Backup and recovery softwarenovember 19, 2010The Forrester wave™: enterprise Backup and Recovery software, Q2 2013the six providers that Matter Most and How they stack upby rachel a. Dineswith stephanie Balaouras and Jessica McKee23479June 28, 2013For InFrastructure & operatIons proFessIonals the Forrester Wave™: enterprise Backup and recovery software, Q2 20132
© 2013, Forrester Research, Inc. Reproduction ProhibitedJune 28, 2013
enTeRPRIses COnTInUe TO sTRUGGLe wITh BasIC BaCKUP ChaLLenGesMany organizations view backup as one of the necessary evils of running IT — something that we must do, even if it is painful, slow, and expensive, and seems to provide zero strategic business value. As a result, many I&O professionals let their backup and recovery software suites languish — either using out-of-date versions or letting maintenance run out. Worse, some I&O pros are giving up on backing up certain systems in a last-ditch effort to improve backup windows. While the latest and greatest technology isn’t the answer to every problem, today’s backup and recovery suites are evolving to solve many of these challenges and more.
