大连理工大学商务英语试卷
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1姓名:__________大连理工大学
学号:__________
课程名称:商务英语(二)试卷:A考试形式:闭
院系:__________授课院(系):_管理学院_考试日期2014年月日试卷共11页
_____级_____班一二三四平时总分
标准分2020202020100
得分
ⅠLISTENING
PartOne(Questions1-12,1pointforeachquestion)Youwillhearthreetelephoneconversationsormessages.Writeoneortwowordsoranumberinthenumberedspaceson
the
Answer
Sheet.
Eachrecordingwillbeplayedtwice.
ConversationOne(Questions1-4)Lookatthenotesbelow.Youwillhearamanphoningforajobapplication.装
线
CJPRODUCTIONSCJPersonnelCJJobApplicationRequests
Job:(1)(MarketingDepartment)
ReferenceNumber:(2)
Advertisedin:(3)
Name:DanielJohnson
Address:Internal,(4)department订
2ConversationTwo(Questions5-8)Lookatthenotesbelow.Youwillhearamantelephoningabankaboutaproblemwithanaccount.
ConversationThree(Questions9-12)Lookatthenotebelow.Youwillhearawomancallingaboutaconferencebooking.
PartTwo(Questions13-20,1pointforeachquestion)YouwillheararadiointerviewwiththeManagingDirectorofarestaurantchain.Foreachquestion,writeoneletter(A,BorC)forthecorrectanswerontheAnswerSheet.Therecordingwillbeplayedtwice.
13.Oliviasaysthatasateenagershe
A.wastaughtathome.
B.wasverycompetitive.
C.spentlittletimeinoneplace.HPRBANKCUSTOMERSERVICESDIVISION
CUSTOMER:GeorgeBliss,(5)ofArumdelHoldings
ACCOUNTNUMBER:(6)
PROBLEM:Norecordinhisofficeofadebitof15,000on(7)
Also,can’tbeoneoftheir(8)theyallbeginwith50.
Wantustoinvestigate.Message
TO:RachelBould
JanetShibuya(ConferenceReservationService)calledabout
(9)Seminar,24thApril.
Hasmadebookingatthe(10)Hotel,nottheRusselHotel.
Dowewantthe(11)it’scheaper.
Sendlistof(12)neededbyFriday.
314.WhatdoesOliviasayaboutherstudiesatuniversity?
A.Sheignoredherparents’advice.
B.Shechosethesubjectshewasbestatinschool.
C.Shegotbetterresultsthansheexpected.
15.Oliviaclaimsthathersuccessasabusinesswomanisaresultof
A.heruniversitystudies.
B.Hermentalcapacity.
C.continuouslearningthroughreading.
16.Oliviaandherbrothersoldtheirsoftdrinkscompanybecause
A.Itwasdulluninteresting.
B.Theywereofferedjobsoverseas.
C.Theywantedtohavealongvacation.
17.AttherestaurantinAustralia,Oliviaworkedas
A.achef.
B.awaitress.
C.anassistantmanager.
18.WhatdoesOliviasayaboutherworkingrelationshipwithherbrother?
A.Theybothworklonghours.
B.Shecandependonhimforcreativeideas.
C.Henevergetupset.
19.AccordingtoOlivia,peoplewhoownrestaurants
A.havedifficultysleeping.
B.arestressedbydeadlines.
C.rarelyhavetimeontheirown.
20.Oliviasaysthatpeopleenteringherfieldofbusinesshaveto
A.gothroughagoodrecruitmentagency.
B.beinterestedinallaspectsofthefoodindustry.
C.letothersinthebusinesstechthem.
4ⅡSPEAKING(20points)
Drawlotstodeterminethetopicyouwilltalkabout.SpeakinEnglishtotheteacheraboutthetopicforatleast3minutes.Youhave9minutestoprepareforthespeaking.WritethetopicofyourspeakingontheAnswerSheet.
ⅢREADING
PartOne(Questions1-5,2pointforeachquestion)Readthearticlebelowaboutresearchanddevelopmentinindustry.Foreachquestion1-5,markoneletter(A,B,CorD)onyourAnswerSheetfortheansweryouchoose.Itisonlythroughinnovationthatlargecompanieswillbeabletosurvive,accordingtoRon
Mitsch,vice-chairmanofUK-ownedindustrialgiant3M.However,saysMitsch,itremains
difficulttorunatrulyinnovativecompany.Innovationinvolvesspeculation,unproven
technologiesandunpredictablecosts.Ittakesalotofmanaging,becausemanagersreallyhaveto
beontopofwhat’shappening.Inaddition,innovationdoesnotfiteasilyintotheorderlykindof
organizationthatcompanyaccountantslike.Despitethis,Mitschclaimsitisanessentialpolicy
topursue.
The3Mgroup’srecordofgrowthaidingprofitabilityindicatesthatitmanagestheorderlypart
ofthebusinessprettywell.Thestatisticsarebig:operationsinmorethan60countries,salesin
morethan200,around60,000productsand70,000employees.Butwhatmakes3Mdifferentis
itsinnovativeapproachtoinnovationitself.Althoughitisamassivemulti-nationalwitha
turnoverof$15billion,thewholecompanyisbrokendownintotinygroupswhichwork
togetherandhelpeachotherandarethenencouragedtoconsultinternallywiththeothergroups.
Thispositivelyencouragesindividualandcollaborativeresearch.
Afurtherencouragementisthatallresearchstaffworld-wideareexpectedtoworkon3M
projectsforonly85%oftheirtime;fortheremaining15%oftimetheyarefreetopursueideas
oftheirown,usingcompanyfacilities.Inthistimetheycanworkontheirownorinagroup.One
hugelysuccessfulprojectthathascomeoutofthis15%ruleisthePost-itnote.Theideacame
fromanindividualinventorandthen,usingthebusinessskillsofalargeorganization,was
rapidlydevelopedintoamajorproduct.ThesuccessofthePost-itnoteproveshowprofitablethe
innovative15%rulecanbe.
RonMitschsaysinnovationisattheheartof3M.In1996,morethan30%ofsaleswere
generatedbyproductslessthanfouryearsold.Hesays:“Wealmostalwaysgetintonewmarkets
throughinnovation.We’reverygoodatadaptingtheseinnovationstolotsofdifferentmarketsso