饭店英语期末测试卷
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学号 姓名
绝密★启用前 基础部 2013-2014学年第二学期期末考试 《餐饮英语》试卷A 考试时间:120分钟 考试方式:闭卷 试卷适用年级: 2012 适用专业班级: 酒店管理12-8
题 号 一 二 三 总分 核分人 得 分
得 分 评卷人 I.Vocabulary(20’)
A. Translate the following words into Chinese (10’) 1 receptionist 2 cocktail 3 celery 4 raisin 5 bill 6 reserve 7 yoghurt 8 tart 9 origin 10 cashier B.Translate the following words in to English.(10’) 11 菜单 12 零钱 13牛排 14经理 15 小费 16 饼干 17沙拉 18饮料 19 餐厅 20 厨师
得 分 评卷人 II.Dialogues(50’)
Dialogue 1 Complete the following conversation with appropriate words (20’) C: Beijing Roast Duck Restaurant. __________________________? G: I‘d like to book _________________________________. C: For how many people? G: ___________________________ C: ____________________________,please. G Around 7:30 pm C:I am sorry. there aren’t___________________ But we can reserve 6________________________ G: That would be fine.
2015年上学期《饭店英语》期末考试卷班级__________ 姓名__________ 学号__________ 计分___________I. Multiple choice 单选(20%)1. May I ______ your name and phone number?.A. knowB. to knowC. knows 2. We look forward to your _________. A. come B. came C. coming 3.—— How would you like your steak cooked? ——___________,please .A. RareB. CertainlyC. No problem 4. ---Thank you for your help. --- _________________________A. Never mindB. Very goodC. No thanks 5.---What ’s your ______, please? ---1205.A. room numberB. ID cardC. telephone 6. There are two flights ________ on that day. A. reserve B. available C. introduce 7.--- For which date, sir? ---- ________.A. At half past eightB. On September 1stC. In June 8th 8.--- ________ would you like, first class or business class? ---First class.A. Which classB. What classC. How class 9. --- What kind of ______ do you have?--- We have single, standard and presidential.A. fruitB. roomC. vegetables 10. ---I ’ll _____ you ______ so that you can see everyone?---Thank you.A.show …around.B. show …on.C. show …toII. Fill in the blanks with the proper phrases given below. 选择词汇,用正确形式填空。
酒店英语期末试卷内蒙古财经学院职业学院2011—2012学年第一学期《酒店管理》期末考试试卷(A卷)(注:考试结束后,该考试试卷同答题纸一起收回)系别:——————————班级:——————————姓名:————————————一、单项选择题:(每题1分,共15分)1、The word “reservation”equals to ()。
A 、service B、book C、investment D、settle the bill2、“double room” is ()。
A 单人间 B标准间(配两张单人床) C双人间(配一张双人床)D三人间3、ID card is ()。
A、登记卡B、房卡C、信用卡D、身份证4、“walk –in guest” means ()。
A、没有提前预定房间的客人B、走着的客人C、走着进来的客人D、入住的客人5、The word“deposit” in our book refers to()。
A、存钱B、押金C、取钱D、维修6、All the words below are used in Laundery Services except ().A、shrinkB、mendC、beverageD、stain7、The words below equals to one another except().A、the high seasonB、the busy seasonC、the peak season D. the off season 8、The word “party”in our book refers to ().A、随行人员、聚会B、党C、聚会D、党员9、The word “cuisine” means ()..A、热辣的B、菜系C、苦干的D、大堂吧10、Sichuan cuisine is () and contains chili.A、sourB、sweetC、hotD、salty11、The word “miscalculation”refers to()A 、确认 B、算账C、结账D、算错账12、“PC”is short for()A、potato chipsB、portable computerC、personal computerD、both B and C13. “Huanlemuchang Hot Pot” in Huhhot is a kind of ().A bootB boothC buffetD beverage14、The objects below are needed in Recreation Service except ().A、bowlingsB、refreshmentC、bar bellD、billiards15、what should the reservation clerk says first when he/she answers the phone?A、Reservatons, may I help you?B、welcome to our hotel.C、please come to our hotelD、please nojoy your stay.二、多选题:(每题2分,共20分。
餐厅英语测试卷 (二) 部门:_______姓名:_______一、 选择题(请将下面两组词汇的中英文连线)每词1分,共12分:二、 完成对话(在横线上填上相应的词)每空1分,共30分:1、 W: ______ ______ ______ of baggage do you have?(您有多少件行李?)G: Just these four.2、 G: We ’ve booked a table for four.W: Is the ____________ ______ ______ Mr. Frost?(是以弗罗斯特先生的名义订的吗?)3、 W: ______ ______ the window table over there?(那边的靠窗座位怎么样?)G: That ’ll be fine.4、 G: ______ ______ ______, where is the coffee shop?(顺便问一句,咖啡店在哪里?)W: It ’s on the second floor, ______ to the lift.(在三楼,正对电梯。
)5、 W: ______ ______ ______ room service instead? We provide it till12:00 p.m..(您想要房内用膳服务吗?)G: I see. Thank you.6、 W: Sorry to ______ ______ ______ ______, madam.(对不起,夫人,让您久等了。
)G: That ’s OK.7、 G: ______ ______ ______ ______ your beef done?(您喜欢您的牛排怎么烧?)W: Both medium well.8、G: Have a nice weekend.W: ______ ______ to you. (你也一样。
)9、 W: You ______ ______ ______ the phone by a Mr. Clinton.(有位克林顿先生来电话找您。
A Course of Hotel EnglishFinal exam: term and sentence translation (20% of the total scores) Date:12.26.2012By 崔静Sample1.Lodging industry (2’)accommodation (2’)tourism development (2’)room representative (2’)short-term (2’)2.The hotel industry makes a major contribution to the global economy by serving both business and tourism development.(5’)我为您叫一位医生好吗?(5’)OccupancyBathtubFacilitiesbanquet managerreception请您在这签名好吗?A hotel is an establishment that provides paid lodging on a short-term basis.Buffet serviceprofitlaundry listmarketingroom attendant我可以知道你的名字吗?Front office or front desk is the most important place of a hotel.Make a reservationHouse specialBoom-and-bust cyclesSuiteVacancy我可以帮您拿手提包吗?At most hotels, the front desk is active twenty-four hours a day.Hotel staffProblem-reporterConcierge servicePlate serviceRoom-representative欢迎来到我们西餐厅Hotel service, as an intangible product, is different from the products of manufacturing companies.Hotel operationManagementSilver-serviceClientRoom tax我希望您能原谅我。
饭店实用英语试题一及答案I. Choose the best answer. (10%)1. If you've never been to this city, you should take a look at our____.A. menuB. brochuresC. front deskD. inn2.We do not have a ____ service. You'll have to park your car yourself.A. roomB. dinnerC. laundryD. valet3.The room has a pull ____ so it will sleep an extra person.A. offB. overC. outD.on couch4.We don't have any vacancies. We are____ completely.A. vacantB. bookedplimentaryD. closed.5. I'll let you voice your complaint about the rate to the ____.A. housekeeperB. valet driverC.hotel managerD. chefII.Match the words. (10 %)1. deluxe double A. 前厅部2. group reservation B. 餐桌装饰3. table decorations C. 豪华双人间4. the Front Office D. 刀削面5. Sliced noodles E. 团体预订III. There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in each brackets. (10 %)1.The ______(crew)are paid to do all the word on the ship.2.We finally (yield)_____to their argument.3. Among those (presence)______at the meeting are some foreign experts.4.He gives very little money to his wife out of (selfish)_____.5.We use a ______(global) in our geography lessons.IV. Complete the following dialogue. (10 %)A: Room service,____1_____?B: I’m going to London tomorrow morning. So I would like to request _______2____.A:_____3______, at what time would you like us to call you tomorrow morning?B: At 6 sharp , please. _____4____, please. I don’t want to disturb my neighbors.A: OK. So we will ____5_______at 6:00 tomorrow morning.V. Translate the following sentences. (20%)1. 我想预订一间有淋浴的单人房间。
武汉船舶职业技术学院2010 -2011 学年第一学期《饭店英语(二)》期末试卷(开卷)班级姓名学号I . Match the best meaning given below with the expressions thatfollow.(18 points)b. A discussion with opposite sides on a question in a field.c.The regular coming together of large groups, lasting several days for one session and a certainlength of time between each two sessions.d. A general and formal meeting of a group for action with a certain goal, including a generalsession and smaller meetings.e.The gathering of a number of people in a place, to confer or carry out a particular activity.f. A meeting similar to convention with a shorter time and a fewer attendees than those of acongress, but with much discussion and participation.1. meeting ( )2.convention ( )3. conference ( )4. congress ( )5. seminar ( )6. forum ( )Ⅱ. Choose the best answer for the following questions based onreading the dialogue. (20 points)Serving a Chinese Style DinnerMike goes to a Chinese style restaurant with Peter, his exhibitor.Staff: Good evening, sir. Do you have a reservation?Mike: Yes we do, in the name of Marshall.Staff: Ah yes, a table for 2 at 8:30. Would you like a drink in the bar first?Mike: Em, no, thanks. I think we’ll go straight to the table.Staff: Fine. Can I take your coats?Peter: Thank you.Staff: We have over fifty specials today. A waiter will come and help you in a moment.Mike: Shall we order an aperitif? What would you like, Peter?Peter: Em, sherry for me, please.Mike: Waiter, a sherry and a bottle of Maotai, please.Waiter: So, have you enjoyed your time in Shanghai, Peter?Peter: Very much. It’s been great. I haven’t stopped for a minute!Mike: Really?Peter: Hello, waiter, will you show me how to use chopsticks?Waiter: Certainly, sir…And here is the sherry and a bottle of Maotai you ordered.Peter: I heard a lot about the brand, but I never tried any. Can you tell us what it is?Mike: Maotai is well-known liquor in the world. It’s produced in Guizhou Province, China. It never goes to the head. You might like it.Peter: In fact, the exhibition was a great success. Let me propose a toast to our success. Ganbei! Mike: Yeah, it was brilliant. Cheers!Waiter: Er, can I get you anything else, sir?Mike: No, no, thank you. Just the bill, please.Peter: That Maotai was very good! Thank you very much for inviting me.Mike: It’s my pleasure. Here’s to a long and fruitful partnership!Peter: Thanks and see you back in New York next year, I hope!Questions:1.What do the customers do when they arrive?( )a.They have a drink at the bar.b.They ask to go straight to their table.c.They ask the waiter to take their coats.d.They go to the kitchen to meet the chef.2.How many specials do they have?( )a.Thirtyb.Eightc.Fiftyd.fifteen3.what kind of aperitif did Peter order?( )a. A fin and tonicb. A pint of shandyc. A glass of sherryd. A glass of red wine4.Who asked for the bill?( )a.Peterb.Nataliec.The waiterd.MikeDialogue: Signing Up on the PhoneStaff: Shanghai Galaxy Exhibition Company. How can I help you?Customer: I’d like to sign up for the City Garden Expo.Staff: Have you received our registration form we sent you ?Customer: Yes, we’ve just got it. But I want to do it a little bit sooner. Can I sign up on the phone? Staff: Of course, you can; but we won’t assign you the booth number until we receive your registration fees.Customer: That’s understood. I’d like to go ahead with the reservation.Staff: Which do you prefer, a stand on the ground floor or on the second floor?Customer: Do the prices depend on the location?Staff: The ground floor is a better choice so it is more expensive. But if you choose a stand on the second floor, you’ll get and extra space of 3 square meters free of charge.Customer: Then a stand on the second floor.Staff: OK. By the way, do you wish to book on-site ads?Customer: I think we need a double colored balloon scroll.Staff: No problem, sir. Well, you have reserved a standard booth on the second floor which costs RMB 12,000 Yuan, and a balloon on-site ads which costs RMB 1,600 Yuan. The total comes to RMB 13,600 Yuan.Customer: That’s right.Staff: May I have your credit card number?Customer: It is my Visa card. The number is 8643-1999-3028; the expiration date is 12/31/2010. Staff: Thanks. I’ll send you a letter to confirm your reservation soon. Anything else we can do for you?Customer: I suppose not. Thank you very much. Goodbye.Staff: Thanks for calling. Goodbye.Quickies: True or false1.( )The exhibitor would like to send a registration form to register for the City GardenExpo.2.( )The exhibitor has sent registration fees to the exhibition organizer.3.( )The clerk gives the details about the exhibit booths over the phone to help with thesigning up.4.( )The exhibitor gives his bank account number to remit the registration fees to the exhibitorganizer.5.( )The clerk will give Mr. Robert his booth number upon receiving his money.Ⅳ.Complete each sentence by choosing the correct words fromthe following choices.( 24 points)1 ) at the conference. They had to (2 ) for a long time. They weren’t very happy with their (3 ).It was ( 4 ) from everywhere. It was also in a ( 5 ) position. Some of their boxes of ( 6 ) were missing. And some of their boxes were ( 7 ).In the end they decided ( 8 ) their boss.1. a. report b. register c. sign2. a. queue b. line up c. que3. a. stand b. stall c. shop4. a. too far b. too much far c. not enough near5. a. terrible b. terrific c. terrifying6. a. books b. leaflets c. brochures7. a. injured b. hurt c. damaged8. a. to phone to b. to phone c. phoneⅤ. Write out a notice based on the following Chineseprompts.(12points)结束将恢复使用,开放时间另行通知。
酒店英语期末考试试卷A 、WouldB 、MustC 、May 2. I would like to ________ a room, please. A . order B 、book C 、see 3. It 's very kind ___________ you to help me. A . of B 、toC 、byD 、4. What' s the ________ for a double room?A. rightB. rate C 、money D 、for D 、Am D 、look for试卷代码:南京城市职业学院2015-2016学年度第二学期酒店管理专业酒店英语期末考试试题1、Good morning.________ I help you? A. with B. of C 、by D 、for6. ______________________________ Excuse me, sir. You n eed to the form.A. fill inB. fill on C 、fill of D 、fill for7. ______________________________ We are look ing forward to you. A. see B. saw C 、seeing D 、sees8.1'm afraid we are fully booked ___ the 5th. A. with B. ofC 、byD 、for 9. Do you want to pay ___ cash or _____ credit card.A. in inB. by by C 、by in D 、in by10. The porter will show you ____ your room. A. with B. to C 、by D 、for 11. My flight will leave _ 6 pm today.A. withB. on C 、atD 、for12. The hotel is full and there is some one __ your room.A. takeB. To take C 、takes D 、taking班级:__________________ 学号:________________ 姓名:______________2016年6月单选题(每题 1分,共20分)13. Let me ______ y ou with your luggage.。
一、Listen carefully, and choose the words you hear from the tape.(听力题)1. Can I have a card with the _______ address。
A hourB motelC houseD hotel2. Mary is a very good _______ guide.A towerB townC tourD towel3. Xu Yang is a _______ of Peace Hotel.A trainB trainingC traineeD trainer4. I would like to book a _______ room for two nights.A quiltB quietC quitD quitting5. The Smiths _______ in southern America last year.A droveB driveC travelD traveled6. _______A On Aug.25th.B On Aug.12th.C On Oct.12th.D On Oct.25th.7. _______A By letterB By faxC By phoneD By telex.8. _______A Westnorth AirlinesB Southwest AirlinesC West AirlinesD Northwest Airlines9. _______A A suiteB A double roomC A commercial roomD A single room10. _______A Larry DavidB Philip DavidC Nancy DavidD Scott David二、Fill in the blanks(填空题)check out/ have access to/ prefer/ earn one’s living/ make surereasonable / pick up/ face/ as well as/ in a sense1.__ in a sense _____ ,a hotel sells its spiritual product to his guests. 2.The receptionist in the hotel can speak English __as well as_ French. 3.I want to reserve a standard room with twin beds _face ___ the south. 4.This blue T-shirt is too expensive, that pink one is OK, and it’s reasonable.5.The bellman __ pick up _ Mr. Jackson’s baggage upstairs.6.In a hotel tourist can rest and _have access to __ food and drink. 7.Which kind of room would you __ prefer __ , a double or twin?8.I’ll be _ check out _ in about an hour but I’d like to have lunch before then.9.My brother John left home town to ___earn his living _ by himself after he graduated from college.10.Could you __ make sure _ that your bags are packed before you leave?三、Translate the following into Chinese(英译中)1.Today a hotel is a highly organized business unit.2.In a hotel tourists can rest and have access to food and drink.3.How many guests will there be in your part?4.Which kind of room would you prefer, a double or twin?5.I’ll check our room availability for those days.6. It overlooks the park just opposite the hotel.7. Would you please fill in this registration form?8. How many guests will there be in your part?9. Which kind of room would you prefer, a double or twin?10. I’ll check our room availability for those days.四、Matching(连线题)highly 组织,使系统化organize 单位;单元unit 服务,服侍;接待service 往海外,海外abroad 澳大利亚,澳洲Australia 客人,来宾,旅客guest 更喜欢,宁愿prefer 检查,制止,核对check 大厅,休息室lobby 高度地;非常Matching(连线题)resident 俯瞰,远眺knowledge 居民traditional 知识,学问staff 传统的,惯例assign 职员;工作人员store (与to连用)分配deliver 存放item 递送face 项目overlook 朝,向。
饭店英语期末测试卷饭店英语期末测试卷一.单项选择(2分*10=20分)()1.菜系A.cafeteriaB.cuisuieC.delicacyD.dimsum( ) 2. 合资饭店A. state ownedB. joint venture hotelC. tertiary industryD. foreign-funded hotel( ) 3. 客房部经理A. valetB. housemanC. chambermaid housekeeper ( ) 4. 外线电话A. outcallB. outside callC. call outD. out phone()5. 梳妆台A. bureauB. night standC.bathtubD. wardrode()6. 旅游胜地饭店A. ResortB. Convention hotelC. Tourist hotelD. State guesthouse()7. 会计A. accountantB. managerC. workerD. client()8. 洗衣服务A. washing serviceB. clothes serviceC. cleaning serviceD. laundry service()9. 鸡尾酒A. cocktailB. coffeeC. coca-colaD. soft drinks()10. 麻婆豆腐A. Dan-dan NoodlesB. Hot and Sour SoupC. Lampshade Sliced BeefD. Mapo Beancurd二.判断正误(T or F)(1分*10=10分)( ) 1. DDD means Direct Distance Dialing.( ) 2. Tea, wine and coffee have no relation with traditional Chinese culture.( ) 3. For American service, the beverage is served form the g uest’s left side.( ) 4. All the linen in the occupied guestroom must bereplaced every day.( ) 5. The room center is a part of the Housekeeping Department.( ) 6.The first coin in the word was made in England.( ) 7. When the telephone rings, the operator should answer it right away.( ) 8. The term “白酒” in Chinese is the same as the “ white wine” in English.( ) 9. Hotel service is an honorable occupation.( ) 10. The hotel cashier can cash the personal checks for the foreign guests. 三.用所给词的正确形式填空(2分*10=20分)care for would rather since give out see to1.Every citizen should_______ the cleanliness and good order of our city.2.Would you _________ Continental breakfast or American breakfast?3._______you are on your feet, hand me down the tin of peaches, will you?4.I _________try something hot, Sichuan dishes, I think.5.After a whole day’s galloping, the horse _______.go through counts match hand choose6.He ________ to face the new challenge.7.Food and Beverage Department always_______.8.The receptionist _________ the key to the guests.9.Y our jacket does not ________ your pants.10.Now the walk-in guest __________ the check-in formalities.四.补全对话。
(2分*10=20分)Room Attendant---RA Guest---GRA: ____1____G: Y es, I’m Mr. Baker in Room 1204. I’v e lost my camera.RA: ___2____G: No, I’ve already checked there.RA: ___ 3____G: Y es, of course.RA: What brand is it?G: It’s Canon AE.RA: ____4____G: Black and silver.RA: ____5___G: This morning after breakfast in the Coffee Shop.RA: We will check there first.G: I’ve already been there but they didn’t find it.RA: ____6_____G: No. we went to the Drug Store and then straight back to our room.RA: _____7____G: If you don’t find it. I’d like to report it the police.RA: _____8_____G: Good, beca u se I don’t speak Chinese.RA: _____9____G: Tomorrow morning.RA: ____10_____…A.When will you be checking out, sir?B.Housekeeping. May I help you?C.Could you give me some information about your camera, please?D.Did you go anywhere else after that?E. We will check there and with the Security Department, too.F.When and where did you find it missing, sir?G.What color is it?H.Thank you, sir. Please don’t worry. We will do our best to find your camera.I.Certainly, sir. We will help you with the police report.J.I’m sorry to hear that, sir. Shall we check your room for you?五.阅读理解(2分*5=10)“Fingers were made before forks.” When a person gives up good manners, put aside knife and fork, and dives into his food, someone is likely to repeat that saying.The fork was an ancient agricultural tool, but for centuries no one thought of eating with it. Not until the eleventh century, when a young lady from Constantinpole brought her fork to Italy did the custom reach Europe.By the fifteenth century the use of fork was widespread in Italy. The English explanation was that Italians were averse to eating food touched with fingers, “Seeing all men’s fingers are not alike clean.” English travelers kept their friend in stitches while describing this ridiculous Italian custom.Anyone who used a fork to eat with was laughed at in England for the next hundred years, Men who used forks were thought to be sissies, and women who used them were called show-offs and overnice. Not until the late 1600’s did usinga fork become a common custom.1. The custom of eating with a fork was_______.A. brought to Europe from AmericaB. began when forks were first inventedC. brought to Europe form AsiaD. invented by the Italians2. By the fifteenth century forks were used _______.A. all over ItalyB. only in ConstantinpoleC. widely in ItalyD. in England3. To English travelers in Italy, the use of forks seemed_______.A. cleverB. necessaryC. good mannersD. ridiculous4. The English thought that Italians used forks in order to______.A. imitate the people of the eastB. keep their food cleanC. impress visitors with their good mannersD. amuse the English5. The use of forks became common in England_______A. at the same time as in ItalyB. earlier than in any other European countryC. later than any other European countryD. earlier than in Constantinpole六.翻译(4分*5=20分)1.我并不特别喜欢穿着外套用餐。