英语投诉信回复范文-英语投诉信范文及翻译
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Dear Recipients Name,I hope this letter finds you well.I am writing in response to the complaint you have lodged regarding specific product/service that you purchased from our company on date of purchase.We take all customer feedback very seriously,and I would like to assure you that we are committed to addressing your concerns promptly and effectively.Firstly,I would like to express our sincerest apologies for any inconvenience or dissatisfaction you have experienced.It is never our intention to fall short of your expectations,and we genuinely appreciate you bringing this matter to our attention.Upon reviewing the details of your complaint,it appears that briefly describe the issue based on the complaint.We understand how this could have affected your experience with our product/service,and we are taking immediate steps to rectify the situation.To resolve this matter,we propose the following actions:1.Product Replacement/Service Adjustment:We will arrange for a replacement of the product or an adjustment to the service as soon as possible.Our team will contact you to facilitate this process.2.Refund or Compensation:Depending on the nature of the issue,we are prepared to offer a full or partial refund,or other forms of compensation that we believe are appropriate.3.Investigation:We are conducting a thorough investigation into the cause of the problem to prevent similar occurrences in the future.This includes reviewing our quality control processes and staff training protocols.4.Personal FollowUp:I will personally follow up with you to ensure that the proposed solution is implemented to your satisfaction and to gather any further feedback you may have.We value your business and trust,and it is our top priority to ensure that you are completely satisfied with our response to your complaint.Please do not hesitate to contact me directly if you have any questions or require additional assistance.Thank you once again for bringing this to our attention.We are confident that with your feedback,we can improve our services and continue to meet the high standards our customers expect.Warm regards,Your Full NameYour PositionYour Contact Information Company Name。
英文投诉信(一):To Whom It May Concern ,①I am writing to plain about the poor service of yourI received when。
②The causes for my dissatisfaction lie upon three points as follows:1)___ (抱怨资料的一个方面); 2) ___ (抱怨资料的另一方面); 3)(抱怨资料的第三个方面)。
③ Under these circumstances ,I find it difficult to(客观的评论)。
④ I am sure that you are able to thoroughly understand my discontent ,which you are bound to replace with a satisfactory solution 。
⑤ I would be grateful if you could ______________ (表达本人的愿望)as soon as possible 。
Yours sincerely ,Li Ming英文投诉信(二):Dear _____ ,① I am _______ (自我介绍)。
② I feel bad to trouble you but I am afraidthat I have to make a plaint about 。
③ ______________________________________ The reason for mydissatisfaction is __________________________________________________ (总体介绍)。
④ In the first place , ______ (抱怨的第一个方面)。
回复投诉信范文英文[Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient's Name][Recipient's Address][City, State, Zip Code]Dear [Recipient's Name],。
I am writing to address the concerns you have raised in your recent complaint letter. Firstly, I would like to express my sincere apologies for any inconvenience or dissatisfaction you may have experienced. As a company, we strive to provide the best possible service to our customers, and it is disheartening to hear that we have fallen short of your expectations.Upon reviewing your complaint, I have taken the necessary steps to investigate the matter and understand the root cause of the issue. It is clear that there were several areas where we failed to meet your expectations, and for that, I am truly sorry. We take all feedback seriously and are committed to making the necessary improvements to ensure that similar issues do not arise in the future.In response to the specific concerns raised in your letter, I would like to address each of them individually:1. Delayed Delivery: We understand the frustration that comes with delayed delivery, and we acknowledge that this is an area where we need to improve. We are currently working on streamlining our delivery process to ensure that orders are fulfilled and delivered in a timely manner.2. Poor Product Quality: It is disappointing to hear that the product you received did not meet your expectations in terms of quality. We have taken note of this and will be conducting a thorough review of our product standards to ensure that all items meet the highest quality standards.3. Inadequate Customer Service: We take great pride in providing excellent customer service, and it is regrettable to hear that you did not receive the level of support you deserved. We are taking steps to provide additional training to our customer service team to ensure that they are better equipped to handle customer inquiries and concerns.In an effort to make amends for the inconvenience you have experienced, I would like to offer you a [discount on your next purchase/free product/etc.]. Additionally, I would like to assure you that we are taking your feedback seriously and are committed to making the necessary changes to improve our products and services.Once again, I apologize for the negative experience you have had with our company. Your feedback is invaluable to us, and we are dedicated to using it to drive positive change within our organization. If you have any further concerns or feedback, please do not hesitate to reach out to me directly at [Your Phone Number] or [Your Email Address].Thank you for bringing this matter to our attention, and I hope to have the opportunity to restore your faith in our company in the future.Sincerely,。
投诉信回复的英语作文 [Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient's Name][Recipient's Address][City, State, Zip Code]Dear [Recipient's Name],。
I am writing this letter in response to your recent complaint regarding the [product/service] you received from our company. I would like to express my sincerest apologies for any inconvenience or dissatisfaction you may have experienced, and assure you that we take your feedback very seriously.Upon receiving your complaint, we immediately launched an investigation into the matter to identify the root cause of the issue. We understand how important it is for our customers to receive high-quality products/services, and we are committed to rectifying any issues that may arise.After conducting a thorough review of your case, we have identified several areas where we fell short of meeting your expectations. We have taken the necessary steps to address these issues and prevent similar incidents from occurring in the future. Additionally, we have implemented new measures to improve the overall quality of our products/services and enhance the customer experience.In light of your complaint, we would like to offer our sincerest apologies and extend a token of our appreciation for your understanding and patience. We value your business and hope to have the opportunity to regain your trust in the future.Please do not hesitate to contact us if you have any further concerns or if there is anything else we can do to make amends. We are committed to ensuring your complete satisfaction and look forward to serving you better in the future.Once again, we apologize for any inconvenience you may have experienced and thank you for bringing this matter to our attention.Sincerely,。
回复投诉信的英语作文Dear [Name],。
Thank you for taking the time to bring your concerns to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced. Your feedback is invaluable to us as we strive to continually improve our services.First and foremost, please allow us to express our regret for the inconvenience caused by [describe the specific issue/complaint]. We understand how frustrating it can be when our service falls short of expectations, and we want to assure you that we take your concerns seriously.In response to your complaint about [specific issue], we have conducted a thorough investigation into the matter. Our team has reviewed the details provided and assessed the situation to identify areas where improvements can be made. We are committed to addressing the root cause of theproblem and implementing corrective measures to prevent similar issues from occurring in the future.We acknowledge that our response time in handling your complaint was not up to our usual standard, and we apologize for any delay in resolving the issue to your satisfaction. Please be assured that we are taking steps to streamline our internal processes and enhance our communication channels to ensure more prompt and efficient responses to customer concerns in the future.Additionally, we understand your frustration regarding [any other specific concerns raised in the complaint]. Rest assured, we are taking proactive measures to address these issues and prevent recurrence.We value your patronage and would like to extend our sincerest apologies once again for any inconvenience you have experienced. As a token of our appreciation for your feedback and as a gesture of goodwill, we would like to offer [compensation or resolution, if applicable].Please do not hesitate to contact us if you have any further questions or if there is anything else we can do to assist you. Your satisfaction is our top priority, and we are committed to making things right.Thank you for bringing this matter to our attention, and we appreciate the opportunity to address your concerns.Sincerely,。
投诉信回复英语作文 [Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient's Name][Recipient's Address][City, State, Zip Code]Dear [Recipient's Name],。
I am writing this letter to express my dissatisfaction with the recent experience I had at your establishment. On [date], I visited your [store/restaurant/hotel] located at [address] and encountered several issues that left me feeling extremely disappointed.First and foremost, the customer service I received was below par. The staff members were unprofessional and inattentive, and it was evident that they lacked the necessary training to handle customer inquiries and concerns. I felt ignored and disrespected, which is unacceptable in any customer-oriented business.Furthermore, the quality of the products/services provided was substandard. The [product/service] I purchased did not meet my expectations, and I was left feeling as though I had wasted my time and money. This lack of quality control reflects poorly on your establishment and undermines the trust that customers place in your brand.In addition, the cleanliness and upkeep of the premiseswere lacking. I noticed several cleanliness and maintenance issues that were not addressed, creating an unhygienic and unappealing environment for customers.I believe that these issues are indicative of a larger problem within your establishment, and I sincerely hopethat you take this feedback seriously. As a loyal customer, I expect a certain level of professionalism, quality, and cleanliness, all of which were lacking during my recent visit.I trust that you will take the necessary steps to rectify these issues and prevent similar incidents from occurring in the future. I hope to see improvements in your establishment and look forward to having a more positive experience during my next visit.Thank you for taking the time to read my concerns. I hope for a prompt and satisfactory resolution to this matter.Sincerely,。
回复投诉信英语作文[Your Name][Your Address][City, State, Zip Code][Email Address][Date][Recipient's Name][Recipient's Address][City, State, Zip Code]Dear [Recipient's Name],。
I am writing in response to your recent complaintletter regarding [issue raised in the complaint letter]. I would like to express my sincere apologies for any inconvenience or dissatisfaction that you may have experienced. Please know that we take your concerns very seriously and are committed to addressing them in a timely and effective manner.Upon receiving your complaint, we immediately conducted a thorough investigation into the matter. We understand the importance of providing our customers with the highest quality products and services, and we deeply regret that we fell short of your expectations in this instance.After carefully reviewing the details of your complaint, we have identified the root cause of the issue and have taken the necessary steps to rectify it. We have implemented new quality control measures to ensure that similar issues do not occur in the future. Additionally, we have provided additional training to our customer service team to better handle similar situations in the future.In order to make amends for the inconvenience you haveexperienced, we would like to offer you a [discount, refund, replacement, etc.] on your next purchase with us. We value your business and hope that this gesture will help torestore your confidence in our company.We understand that regaining your trust will take time, and we are committed to earning back your loyalty. Your feedback is invaluable to us, and we are grateful for the opportunity to improve our products and services based on your input.Once again, I would like to extend my sincerest apologies for the inconvenience that you have experienced. We are dedicated to providing you with the best possible customer experience, and we hope to have the opportunity to serve you again in the future.If you have any further concerns or questions, pleasedo not hesitate to contact me directly at [your contact information]. Thank you for bringing this matter to our attention, and we appreciate your understanding andpatience as we work to address it.Sincerely,。
英语作文回应投诉信模板Title: Responding to a Complaint Letter in English。
Dear [Customer's Name],。
I am writing in response to your recent complaint letter regarding the [specific issue mentioned in the complaint letter]. I would like to express my sincere apologies for the inconvenience and dissatisfaction that you have experienced.First and foremost, I want to assure you that we take customer complaints very seriously and are committed to addressing and resolving them in a timely and effective manner. Your feedback is invaluable to us as it helps us identify areas for improvement and ensure that we are providing the best possible service to our customers.Upon receiving your complaint, we immediately conducted a thorough investigation into the matter to understand the root cause of the issue. We have identified the breakdown in communication between our customer service team and the warehouse, which led to the delay in processing and delivering your order. This is unacceptable and does not reflect the high standards of service that we strive to uphold.In light of your complaint, we have taken the following steps to rectify the situation and prevent similar issues from occurring in the future:1. We have implemented additional training for our customer service team to ensure that they are equipped to effectively communicate and follow up on customer inquiries and orders.2. We have reviewed and revised our internal processes to streamline the order fulfillment and delivery process, with a focus on improving efficiency and accuracy.3. We have provided additional support and resources to our warehouse staff to manage and fulfill orders in a timely manner, with a renewed emphasis on quality control and order accuracy.Furthermore, I would like to offer our sincerest apologies and extend a gesture of goodwill to you. As a token of our appreciation for your patience and understanding, we would like to offer you a [specific compensation or discount] on your next purchase with us.We value your business and hope that you will give us the opportunity to regain your trust and confidence in our company. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with us in the future.Once again, I apologize for the inconvenience and frustration that this situation has caused. If you have any further concerns or feedback, please do not hesitate to contact me directly at [contact information]. I am here to assist you and address any additional questions or issues that you may have.Thank you for bringing this matter to our attention, and we appreciate the opportunity to make things right.Sincerely,。
产品质量差投诉信英文范文(共14篇)产品质量差投诉信英文范文第3篇产品质量差投诉信英文范文第4篇产品质量差投诉信英文范文第5篇Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2023Sales managerElegance Clothing Company45 West Street, NanjingJiangsu Province Dear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager产品质量差投诉信英文范文第6篇Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12,Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager产品质量差投诉信英文范文第7篇Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15,General Computer CorporationEngineering Department. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible.Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation. Yours sincerely,(Signature)产品质量差投诉信英文范文第8篇Dear Sir:With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition ()and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation. Yours sincerely,Li Ming产品质量差投诉信英文范文第9篇Dear Editor,I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement. Thank you for your attention!Sincerely yours,Sam产品质量差投诉信英文范文第10篇Dear Sir or Madam,I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,Li Ming敬重的先生或女士:我写信是为了表达关于住宿的不满。
英语投诉信范文篇1Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering Department. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.Yours sincerely,(Signature)英语投诉信范文篇2Dear boss:Thank you for reading my letter.Last Sunday is my classmate Mary\'s went to your restaurant so as to celebrated Mary\'s your restaurant was not good than I couldn\'t tolerate that restaurant at service was really bad and the food was most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.We complained about the food ,the hygiene and the the service to the his attitude was very pride and he ignored was really provoking!Finally ,the waiter drove us dare he was!All of us were very am doubt that whether I would come to your restaurant or not.Yours,Liming英语投诉信范文篇3Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Donna英语投诉信范文篇4后面还有多篇英语投诉信范文带翻译!Dear Manager,Now I am writing to tell you that I bought a TV set from your shop several days ago。
英语投诉信回复范文|英语投诉信范文及翻
译
英语的投诉信,自然也是用英语来回复客户的要求了。
下面是小编给大家整理了英语投诉信回复写作范文,供大家参阅!
英语投诉信回复范文
Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear.
尊敬的先生,您来信表达了您在过去一年里对市图书馆的失望和气愤。
There are usually long lines waiting for assistanceand for use of the computer card catalogue.
说等待帮助和使用电子卡片目录总是要排长队。
To avoid crowded conditions, we propose that youuse the library during off-peak hours.
为了避免这种拥挤状况,我们建议您避开图书馆开放的高峰时间。
You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm.
在11:30—14:30和17:30-19:30的时段里,您能方便地得到帮助和使用电子卡片目录。
The rest are our busiest times.
而其他时间段就是我们最繁忙的时候了。
We always appreciate hearing your comments on the library.
我们一如既往地愿意听取您对图书馆的意见。
Please let us know how you think this is working out.
请来信告知这条建议是否奏效。
Yours faithfully, Li Ming
您真诚的,李明
英文投诉信范文1
[Directions]:Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement,Do not sign your own name at the end of your letter,using "Li Ming" instead.
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it,we were surprised to find it was around 15℃,far from the standard temperature range from 0℃to 9℃。
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully,
Li Ming
[文章点评]
这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。
第二段说明具体问题,第三段提出要求。
英文投诉信范文2
Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably
______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
范文
Dear Sir
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
DELL
译文
先生:
我写这封信是为了让你知道你们一个员工的服务态度。
我收到你们上个月的话费单后发现有些计算错误,我觉得我被多收了两个国际长途费用。
但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。
一方面她总是打断我的话,另一方面她甚至说错误在我。
这样对待客户的态度实在让人难以接受。
我建议对这个女孩进行惩罚,另外告诉该如何对待客户。
我希望她能向我正式道歉。
请早日回复。
真挚的:DELL
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