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At the Hotel酒店英语应用

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At the Hotel (I) 在旅馆
A: Can I have a single room for tonight please? A. 我想租一个单人房今晚住，请问有没有？
B. Sorry, sir. All our rooms are fully occupied. B. 对不起，先生，我们全部房间都住满了。

A. Is there another hotel around here? A. 附近还有别的旅馆吗？
B. Yes, just a few blocks away. B. 有的，过几个马路口就有。

A. Could you find out for me whether it has any A. 你可以帮我问问他们是不是有空房间吗？
vacant rooms?
B. Yes. I'll call them. B. 好，我给他们打电话。

Well, you are lucky. I've got a room for you. 好啦，你很幸运，我给你找到个房间。

A. Could you tell me where the hotel is? A. 请你告诉我那家旅馆在什么地方。

B. You turn left and walk 4 blocks down the street B. 你往左转走过四个街口，然后向那条街
to the first traffic light. You'll see the sign, 上直走，走到第一盏交通灯的地方，你
Smith Hotel. 便会看到史密斯旅馆的招牌了。

At the Hotel (II) 在旅馆
A. Good evening, sir. What can I do for you? A. 晚上好，先生，有什么我能为你效劳吗？
B. I'm Mr. Li. I've just made a reservation for B. 我姓李，附近旅馆的经理刚才替我在这里tonight through the manager of your neighboring hotel. 订了房间。

A. Oh, yes, he just called. We have Room 563 reserved A. 噢，是的，他刚才打过电话来。

我们留for you. 了563号房间给你。

Boy, will you please take Mr. Li to Room 563? 侍应生，请带李先生去563号房间。

C. Is this all your luggage? C. 你的行李就这么多吗？
B. Yes. I have only three pieces. B. 是的，我只有三件行李。

C. This way please, sir. The elevator is right over C. 这边来，先生，电梯就在那边。

there.
B. Here you are. A little tip for you. B. 这是给你的，一点小费。

C. Thank you very much. C. 多谢。

At the Hotel (III) 在旅馆
A. Do you have room service? A. 你们的房间有没有人服务？
B. Yes.There will be an extra charge of B. 有的，但要加收10％的服务费。

10% for the service.
A. Could you wake me up tomorrow morning at 6 A. 你可不可以明天早上六点叫醒我?
o'clock as I have to catch the 7 o'clock train? 因为我要赶上七点开的火车。

B. You can tell the operator and ask her to call B. 你可以告诉电话接线员，让她明天
you tomorrow morning at six. 六点给你打电话。

(Checking out) (结账）
A. Operator, connect me with the cashier please? A. 接线员，请替我接出纳。

Miss, I want to check out. Will you please have 小姐，我要结账，请把账单准备好，我the bill ready for me? I'll come down in a few 一会就下来。

minutes?
C. O.K. Sir, I'll bill you right away. C. 好的，先生，我马上开单给你。

A. Operator, sorry to bother you again. Will you A. 接线员，对不起又麻烦你。

请你叫一位 please send me a porter to carry my luggage downstairs? 服务员帮我把行李搬到楼下，好吗。

合集下载

酒店英语 Lesson4

酒店英语 Lesson4


Act it out
Scene 1
1. Robert: You’ve just got off the shuttle to the hotel. Bellman: Welcome first. You help him carry the luggage (check the pieces of luggage; whether there are any valuable items) and show him the way to the Front Desk.
Topic Extension
D: Yes, and you can also use the small cups for hot water. G: Ok, thanks. Where is my luggage? D: I will bring it to you later. G: Thank you.
Topic Extension
R: How are you going to pay? In cash or …? G: Could I pay with my traveler’s checks? traveler’ R: Certainly, Here is your key to room 608. 608. Please keep it safe. I hope you will enjoy safe. your stay with us. us.
Standard Delivery
Sorry for delay Check the pieces of luggage and the owner Enjoy your stay!
Delivery to the Room
Apologize for the wrong delivery Check for the guest ASAP Sorry again
酒店礼貌用语

酒店礼貌用语

酒店交流用语之欢迎、问候用语1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。

3、How are you?您好吗？Fine, thanks. And you?很好，谢谢。

您好吗？4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。

5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7、Have a good time!祝您过得愉快！8、***hotel, front desk. Can I help you?***饭店，前厅。

您找谁？9、Sorry, I’ve dialed the wrong number.对不起，我拨错号了。

10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。

11、Sorry, he is not in at the moment.对不起，他现在不在。

Would you like to leave a message?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？饭店交流用语之祝贺用语13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much).谢谢您（非常感谢）。

英语口语会话：IntheHotel在旅馆

英语口语会话：IntheHotel在旅馆

英语口语会话：IntheHotel在旅馆英语口语会话： In the Hotel在旅馆出国旅游住旅馆或酒店是必须要的，那么关于酒店方面的英语口语大家知道怎么表达吗?下面是yjbys网店铺提供给大家关于英语口语会话： In the Hotel在旅馆，希望对大家的口语有所帮助。

In the Hotel在旅馆Fill out the form,please请填表格Would you please complete the registration form?请填一下这张登记表，好吗?Sir,Would you please fill in this form?先生，您能填一下这张表吗?Could you please sign here?您在这儿签名好吗?Checking out materials查看资料Do you have confirmation note,sir?先生，您有定房的确认票吗?Can I have your note,sir?先生，我可以看一下您的便条吗?Can I have your hotel voucher,please?请让我看一下您的住房凭证，好吗?Carrying baggage for travelers替客人提行李May I help you with your luggsge,sir?先生，我帮您提行李，好吗?Just a moment,please.I'll get the trolley/cart.请等一下，我去拿手推车。

Please leave it to me.I'll take it for you.请把它交给我，我来帮您拿。

paying付款How would you like to make payment?您打算怎样付款?How would you like to settle your bill/account?您打算如何支付您的账单/结账?Giving keys to guests交钥匙给客人Here is your room key,sir.先生，这是您的房间钥匙。

宾馆住宿流程英语

宾馆住宿流程英语

宾馆住宿流程英语Hotel Accommodation ProcessChecking into a Hotel:1. Arrival at the Hotel: Upon arriving at the hotel, the guest will approach the front desk or reception area. The guest should have their identification, such as a driver's license or passport, and any necessary booking information, such as a reservation confirmation number.2. Checking In: The guest will provide the front deskstaff with their personal information, such as their name, contact details, and the length of their stay. The staffwill then proceed to check the guest in and assign them a room.3. Room Key: The front desk staff will provide the guest with their room key, which may be a physical key, a key card, or a digital key on a mobile device.4. Room Assignment: The guest will be informed of their room number and the location of their room within the hotel.5. Luggage Assistance: If the guest requires assistance with their luggage, the hotel staff may offer to help transport the guest's belongings to their room.6. Payment: The guest will be required to provide a method of payment, such as a credit card, to cover the cost of their stay and any additional charges they may incur during their stay.Staying at the Hotel:1. Room Amenities: The guest will have access to the various amenities provided in their room, such as a bed, a bathroom, a television, and any other facilities or services offered by the hotel.2. Hotel Facilities: The guest may also have access to the hotel's common areas and facilities, such as a lobby, a restaurant, a gym, a swimming pool, or a business center, depending on the hotel's offerings.3. Housekeeping: During the guest's stay, the hotel's housekeeping staff will periodically clean and tidy the guest's room, providing fresh towels, making the bed, and replenishing any consumable items, such as soap or shampoo.4. Additional Services: The guest may request additional services from the hotel, such as laundry or dry cleaning, room service, or transportation arrangements.Checking out of the Hotel:1. Checkout Time: The guest will be aware of the hotel's checkout time, typically around 11:00 AM or 12:00 PM, and should plan to vacate their room by that time.2. Checkout Process: The guest will return to the front desk or reception area to check out of the hotel. They may be required to settle any outstanding charges, such as for room service or additional services used during their stay.3. Luggage Assistance: If the guest requires assistance with their luggage, the hotel staff may offer to help transport the guest's belongings to their mode of transportation.4. Feedback: The guest may be asked to provide feedback on their stay, either through a survey or by speaking with a staff member, to help the hotel improve its services.酒店住宿流程入住酒店:1. 到达酒店: 当客人到达酒店时,他们会走向前台或接待区。