运营管理pdf课后作业及答案

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流程分析P135 pro9 (process)

(1)100*12=1200;

(2)挑选:1200/80=15H

包装:1200/60=20H;

(3)(100-80)*12=240;

(4)(80-60)*15=300;

(5)挑选流程时间:1200/80=15H

包装流程时间:1200/120=10H

排队等待挑选最大订单数:(100-80)*12=240

排队等待包装最大订单数:0

设施布局p200-201 pro3、4、6 (layout)

a.

b. C = production time per day/required output per day = (8 hour/day)(3600

seconds/hour)/240 units per day = 120 seconds per unit c.

Work station Task Task time

Idle time

I

A D 60 50 10 II

B C 80 20 20 III

E F 90 30 0 IV

G H

30 60

30

d. Efficiency =

C N T

a = )

120(4420 = .875 or 87.5%

A

B

D

C

E

F

G

30

35

65

30

H

35

15

40

25

b. C = production time per day/required output per day = (450

minutes/day)/360units per day = 1.25 minutes per unit or 75 seconds per unit c.

Work station

Task Task time

Idle time

I

A

C E

30 30 15 0 II

F 65 10 III

B

G 35 40 0 IV

D

H

35 25

15

d. Efficiency =

C N T

a = )

75(4275 = .917 or 91.7%

From/to Distances -

rectilinear Flow Cost = distance X

flow X $2

A to

B 100’10 $2,000

A to C 200’25 10,000

A to D 250’55 27,500

B to

C 100’10 2,000

B to D 150’ 5 1,500

C to

D 50’15 1,500

Total $44,500

过程能力和统计过程控制p314 1(1)(2),2(1),14 (SPC)

Defective average = .04, inspection rate = 50 per hour, cost of inspector = $9 per hour, and repair cost is $10 each.

a.

No inspection .04 * (50) * $10 $20

Inspection 9

Therefore, it is cheaper to inspect in this case.

b. Cost per unit for inspection = $9/50 = $.18

a.

{}333.1,889.min )003(.399.002.1,)003(.3002.101.1min 3,3min =⎭⎬⎫

⎩⎨⎧--=⎭⎬⎫⎩⎨⎧--=σσ

LTL X X UTL C pk

= .889

X-double-bar —A2*R-bar

2.03 – (.48*.35) = 1.852

销售与运营计划p517 pro 3,4 (aggregate planning)

Forecast Beginning

Inventory Productio

n

required

Productio

n hours

required

Productio

n hours

available

Overtime

hours

Actual

production

Ending

invento

ry

Workers

hired

Workers

laid off

February 80000 0 80000 20000 16000 80000 0 25*

March 64000 0 64000 16000 16000 64000 0 25 April 100000 0 100000 25000 16000 5000 84000 -16000

May 40000 -16000 56000 14000 16000 64000 8000

Back order Overtime Hiring Lay off Inventory Straight

time

Total

February $1,250 $200,000 $201,250 March $1,750 $160,000 $161,750 April $320,00

$75,000 $160,000 $555,000

May $80000 $160,000 $240,000 Total $1,158,00

0 *(20,000-16,000)/(8*20) = 25 workers

Forecast Beginning

Inventory Productio

n

required

Productio

n hours

required

Productio

n hours

available

Overtime

hours

Actual

production

Ending

invento

ry

Workers

hired

Workers

laid off

Spring 20000 1000 19000 38000 28000 10000 19000 0

Summer 10000 0 10000 20000 28000 10000 0 20 Fall 15000 0 15000 30000 20000 15000 0 25

Winter 18000 0 18000 36000 30000 15000 -3000

Back order Overtime Hiring Lay off Inventory Straight

time

Total

Spring $150,000 $280,000 $430,000 Summer $4,000 $200,000 $204,000 Fall $2,500 $300,000 $302,500 Winter $24,000 $300,000 $324,000 Total $1,260,50