展会四类客户跟进邮件模版精编版

Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。

展会后如何跟进客户邮件例文
展会后如何跟进客户邮件例文
尊敬的客户，
感谢您在最近举行的展会上来访我们的展位。

我们非常荣幸能够与您交流并了解您对我们产品和服务的看法。

我想借此机会再次向您表达我们的感激之情。

为了更好地服务于您，我希望能够进一步了解您对我们产品和服务的需求和意见。

如果您有任何问题或建议，请随时与我们联系。

我们将竭尽全力提供最优质的服务，以满足您的需求。

同时，我也想向您介绍一下我们公司最新推出的产品和服务，其中包括……（简要介绍几款主打产品或服务）。

如果这些产品或服务符合您的需求，请不要犹豫，立即与我们联系，我们将为您提供更详细的信息。

最后，再次感谢您对我们公司的关注和支持。

期待未来有机会与您合作！
祝好！。

客户收到货后跟进范文表示据你所知货物已经到港，关心一下目的港清关有无问题。

如果日后还有需要你帮助的地方可以联系你之类的这样既表示你很负责的追踪这个case，给客户一个负责任的印象，另外也暗示他以后有需要这个产品再找你第一：各种订单情况回复一：未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下：第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。

下面请看举例：Dear Tracey,we have got your order of..... The bag you order is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there ’s anything I can help with the price or size etc.Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. ThanksBest RegardsCindy二：已付款订单的回复：主要内容包括确认产品的颜色、规格、尺码等等具体事宜，表现卖家的专业性。

请看举例：Dear David,I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thankswaiting hear from you soon.Best RegardsCindy三：发货后的回复从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。

展会四类客户跟进邮件模版TPMK standardization office TPMK5AB- TPMK08- TPMK2C- TPMK18展会四类客户跟进邮件模版接待客户时,根据客户(de)兴趣程度,将客户分成：机会,感兴趣,了解,路人.对于不同(de)客户,采取不同策略.1. 机会客户：客户很有意向,基本属于已经决定要购买,只是决定买什么规格,数量,从谁那里买(de)问题.这类客户,追踪(de)时候,要重点把客户(de)注意力放在规格(de)选择上,追问客户(de)需求细节.通过关注具体(de)细节,把握住客户(de)注意力,推动客户往前走.只要客户一直跟你联系,就跟客户越来越熟悉.客户给你(de)信息越多,同样(de)信息,他再给其他人解释一遍(de)成本就越高.如果感觉你值得信任,比较靠谱,他跟别人再解释一遍(de)意愿就会降低.在竞争方面,要重点解决,“你为何要跟我买”(de)问题.价格是一个重要(de)方面,如果价格比对手高,要主动说明为何你justify这个高(de)价格,好在什么地方.但价格,甚至质量都不是最关键(de)地方.客户觉得你是否值得信赖和靠谱最关键.无论是老板自己,还是职业采购人员,都不想冒太大(de)风险.Dear Peter,It is very nice to talk with you on Canton Fair.As per your request, I am sending you the detailed specification for XXX model. FYI, we use high-quality imported material with zero lead for this model. Itis very popular in European market, as consumers are more demanding for green products.（从细节入手,给客户提供充足(de)信息,同时暗示你(de)东西是好(de),为何价格会比较贵.即便不直说,客户也清楚了.）Can you tell me how many pieces do you need for this model And what is your requirement for the package(通过提问,将客户(de)注意力放在能够向前推进(de)细节上.只要客户一点一点地给你提供构成一个完整订单(de)详细信息,你就在往订单一步步迈进.）Best regards,Kate对于机会客户,要针对客户(de)需求,认真分析,认真来写.这类客户数量很少,只有10%-20%,确值得你花80-90%(de)时间.因为你(de)订单可能多数是从这类客户里出来.2.感兴趣客户客户很感兴趣,但还没有下定决心要购买.为何没有下定决心,或因为市场需要进一步了解,或者目前有个不错(de)合作对象,不甚满意,但要断掉合作关系,又担心新供应商有风险,万一要是连这个老供应商都不如怎么办呢这类客户,你(de)重点是要推动他做决定,而不是强调为何他要同你合作,因为他还没有下决定呢.下了决定,他才会考虑同谁合作(de)问题.a)需要调研市场型因为客户对于市场不了解,对于市场能否畅销有顾虑.所以可以通过一些成功(de)案例,帮客户树立信心,同时要有耐心和展示自信,甚至给客户一个特殊(de)政策,让客户去试销. Dear Peter,It is a great pleasure to talk with you on Canton Fair, and know yourinterests in our XXX products.After the fair, I collected a few more information on our sales, which might be helpful for you. FYI, for this model, our sales in XXX country (需要同客户接近(de)市场）is XXXX. Our customers said that the market specially like the XXX feature of XXX(products).I am very confident that you can sell XXX very well in your market. Anything I can do to help you to research or test the market, please just tell me.Best regards,Kateb）对现有供应商不死心重点是让挖掘现有供应商(de)弱点,让客户感觉到痛苦,意识到一个不好(de)供应商对他(de)生意(de)危害之大.注意,千万别直接攻击竞争对手,那样很不优雅,客户不会喜欢.攻击竞争对手(de)弱点,而不是竞争对手本身.比如,我们知道竞争对手(de)质量不稳定,你不要说XXX公司质量不稳定,很烂.而是说“你给你(de)客户稳定(de)质量吗如果质量不稳定,会给你带来什么后果呢”当然有(de)客户会告诉你现有(de)供应商有问题,更多(de)客户不会告诉你,他觉得告诉你了,会在谈判(de)时候处于不利地位,被你利用.当客户不告诉你(de)时候,你就要自己去揣摩,旁敲侧击地去问了.Dear Peter,Thanks a lot for visiting us during the Canton Fair.Behind every successful distributor, there is a capable & reliable supplier. As a capable & reliable producing supplier for XXX,XXX (知名大客户）,we hope to be the one that stand behind, and give you firm support.Can you give us a chanceBest regards,Kate3. 了解信息这类客户往往对于这个产品还不甚了解,随便问问,了解一下信息.有(de)甚至直接问个价格,有(de)业务员误认为问价(de)客户就一定兴趣很大.其实,有相当部分(de)客户问价只是为了随口了解一下.他们甚至还没有到认真考虑销售这个产品(de)程度.更不用说跟你合作了.这类客户我也会在客哆哆里建个分组,然后用一封模板来发.这样(de)客户重点放在,帮助他了解这个产品(de)来龙去脉,产品(de)卖点,市场机会等等.触动客户去深入调研这个产品(de)机会,下决心购买.Dear Peter,Very pleased to talk with you on Canton Fair.To let you have more information about our product XXXX, I attach our brochure for your reference.Very briefly, this products target high-end market with better distribution profit margin. Consumers love it for its features:1)2)3)If you have high-end customers, this is a very good opportunity worthy to investigate further.Best regards,Kate4.路人有些客户并非经营同类产品,销售渠道也没有,只是出于好奇跑到你(de)摊位上交换了张名片.甚至有过来推销(de).这类客户很少有能成功(de).我一般把他放到一个list里,群发.不会花精力在上面.。

以下是一个外贸朋友跟踪客户时用的方法，觉得不错，大家可以借鉴一下。

欢迎大家积极思考，提出更好、更完整的跟踪思路。

1，报价后好几天没回复。

可以询问是否收到，收到了对价格有什么看法？对产品有什么建议？。

Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xx ? Fullyunderstand that you are too busy to reply us.But we are still awaitadvance.Many thanks and best regards.xxx2, sample 1发出去后如果客户还没回复就这样跟进。

因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Dear xxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow:XXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xx.Wish we will promote business.Best regards.xxx3,如果碰到节假日也可以跟踪下。

sample 3Dear XXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by returntoday ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XX4,如果客户遇到客户国家节日也可以借此恭维一番。

b c客户邮件跟进TYYGROUP system office room 【TYYUA16H-TYY-TYYYUA8Q8-1）未付款订单Dear $buyer,We have got your order of XXXXXX。

But it seems that the orderis still unpaid. If theres anything I can help please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。

如果有什么能帮助的，请随时与我联系。

当付款完成，我将立即备货并发货。

谢谢！提示：请根据您产品自身特点对描述内容进行修改。

2）已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。

如果您有任何问题请随时联系我。

展会后跟进的第一封邮件模板模板A:Dear Sir or Madam:,We are glad to meet you in Canton FairWe are specializing in manufacturing XXX. Now we can supply Product A, Product B, Product C, in varieties.Please contact us freely as a good friend if you are interested in our products.Your early reply will be highly appreciated.Best regards,XXX模板B:Hi Alex,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in XX, and all our products with CE/FCC/FCCID approved!Regarding the XX your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,XXX欢迎客户来厂参观Dear Mr. ***,Welcome to visiting our factory. It's our pleasure!Regarding the items you interested, could you pls give us some more details? Such as material, dimension, design, etc. It will be very useful for us to quote the CORRECT price!Please give me your time schedule before your visiting. We'll arrange to pick you up from the airport. Please call my cell phone if urgency: +86-136-****-****Thanks & best regards,XXX展会后客户的跟进：展会结束后，一定要趁热打铁对在展会上搜集到的买家信息进行进一步跟进，否则时间一长买家对我们的印象或热度都会减弱，所以展会后第一步需要对客户进行分类：1、已签约客户—紧急跟进这种客户可以被划分为最A级客户，是意向最明显的，所以回来后要马上按照他要求准备资料，安排收款，协议生产等等。

Thank you for your mail. （谢谢来函）We prefer you can testing our samples and confirm our products quality. （我们希望你能先测试我们的样品，确认我们的产品质量符合你们的工程要求）When you confirm our products quality,we will quote you very competitive price and lead time.（确认产品质量后，我们在给你报优惠价和交货期）We are pleasure send our catalog to you.（很乐意发你我们的产品目录）Pls send us your DHL,Fedex,UPS or TNT account(pay by collection).（请发给我们你的到付快递账户）When we get your account,we will arrange samples and catalog to you ASAP.（收到你账户后，我们尽快给你发样）Any questions,do not hesitate to contact us.（有事尽管联络）Best regards,Wolf 小狼这个策略视乎很有效哦，第二天客户发来了联邦快递的账户，而且是他们的另外一个同事发来的。

Hi Wolf,狼兄Jack has asked me to send you our courier information, so i can confirm that it is as follows: （JACK让我发我们的快点账户给你，请用经济快递）Fedex Acc No: 123-456-789Please ship on Economy Service.Kind RegardsBruce 阿布我把样品准备好后，附上测试报告和样品一起寄出。

外贸实战开发信模板一，寄样品运费让对方到付的委婉邮件Hi ***,Thank you so much for your kind reply! Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked! Please contact me if further questions. Thank you!Kind regards,二，展会上客户开发信Hi Alex,How are you doing? Glad to get your name card from HK fair. This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved! Regarding the FUN MINI DVR your on the fair, pls find the details with best offer in attachment. Hope to get good news from you! Thanks.Best regards,Sandy Sales assistantSandy，我要说一点，你的情况和其他朋友又不一样了。

你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会!只要你把握住了，成交可能性是很大的!这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要!客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任!如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。

外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。